HomeMy WebLinkAbout1987-0506.Leger and Legacy.88-07-21: . ONIARIO EMPLOYES DE LA CO”RONNE CROWNEMPLOYEES DE “ONTARIO
GRIEVANCE . COMMISSION DE
;;yTI&MENT RkGLEMENT
DES GRIEFS
Between:
Before:
0506/61
050-z/61
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLBHBNT BOARD *
OPSEU (D. Leg&& P. Legacy)
- and -
Grievers
The Crown in Right of Ontarlo
(Ministry of Correctional Services) Employer
For the Grie%oars
For the EmDlover:
Hearinas :
N. V. Dissanayake Vice-Chairman
F. Taylor Member
E. Orsini Member
A. Ryder
Counsel Gowling & Henderson
Barristers 64 Solicitors
A. Arungayan
Staff Relations Office?
Ministry of Correctional Services
June 1, 1988
These are two grievances relating to the employer's
refusal to authorize a special leave of absence as a
result of the grievors' failure to attend work cn
February 8, 1987. The two .grievors had the absence
charged against their vacation credits and they claim
that by so doing the employer contravened article 55.1
of the collective agreement which reads as follows:
A Deputy Minister or his designee'may grant an
employee leave-of-absence with pay for not
more than three (3) days in a year upon
special or compassionate grounds.
The issue to be determined in the two grievances is
identical, and consequently the same were heqrd
together. The relevant facts are as follows.
The grievors Denis Leger and Paulette Legacy are
empioyed at the Sudbury jail and are classified as
Correctional Officer 2. Each was scheduled to work the
7:00 a.m. to 7:OG p.m. shift on February 8, 1987. Leger
lived in an apartment 1ocated;approximatily 1 l/2 miles
from the work piace. On February ~8, as he went to the
+r,,nc - -__... dzcr Cf the apartment building with the in;entir.n
overnight. He managed to push the door open and oet fc
his car ir. the parking lot. The car was buried I:. ez-7~.
He cleaned and started the car, but got stuck in the
heavy snow. It was still snowing ,at the time and 21s~
blowing. Leger went back to the apartment and called
two taxi companies but was unable to get a taxi. There
were no buses or other means of pubiic transportation.
Leger called the jail and spoke to his sriii;
Supervisor, Mr. Pedron. He explained his circumstances
and informed that he will not be able to attend work.
Mr. Pedron suggested that Leger try gerting a ride from
another employee who lived close by. Leger calied that
employees but there was no answer. The evidence of "r.
Leger is that the road outside his apartment was net
ploughed until 5:OO p.m. that day. Mr. Leger testified
thatin the summer he regularly walked the 1 l/L miles
to work, but that he did not consider doing so that day.
Subsequently he learned that his absence cn February 6
had been charged against his'vacation credits and cn
February 16 he filed an occurrence report as follows:
"On Sunday February 8. 1587 9ecause of th2
mow storm, I was unable to come in to Xcrk.
I am applying for special or compassionazf
leave to cover the hours missed beca,usc of the
storm. I am awaiting your reply."
-1-
to 15 miles from the Sudbury jail. On Febrcar~y E. 19k7
as she prepared to leave for work she fxnd both he:-
front and back doors completely covered by the snow
drift. Her attempts to push a door open were
unsuccessful. She called the Shift Supervisor, mr.
Blais, and informed him of her predicament and inquired
if he knew of anyone close-by who could get he? to h'Ork.
He did not. Then she told him that she will net be able
to go to work that day. Blais said that he will book
her "sick" for the day. However. Legacy pointed lout
that wculd not be right because she was not sick. Mr.
Blais stated .that he will leave it to the management to
figure out how to mark her absence. Ms. Legacy hung UP
after stating that she will try to see if she can find
some means of getting to work.
A short while later Ms. Legacy called work again
and spoke to Mr. Pedron and inquired if there was some-
one going to work for the 11:OO a.m. shift from the
vicinity. who could assist her and he said that he did
not know of anyone. She then called the bus company and
was advised that buses were not running. MS. Legacy
kept kicking at the doors all day and managed to get Out
cf the house ?.f about 3:0(! p.m. Si7.e teetlfied that her
r-cad was no: ploughed untli 5:'30 p.m. some days 1arer
she made inquiries to ensure that her absence will net
be marked as 'sick'. The office manager informed r.er
that the day had in fact been charged against her
vacation credits. She f.iied an occurrence report dated
February 25, 1987, as follows:
"I wish to appiy for special leave the day of
the heavy ~storm on February 8. 1387. I was
unable to get tc work that day due te being
snowed in and the roads not being glowed will
late afternoon."
Mr. Al Hoosan. the Superintendent of the Sudburp
jail, testified that on February 18. 1988, out of some
23 employees scheduied to work, 6 (including the two
grievers) did not report because of the adverse weather.
None of the 6 absentees were disciplined. Only the two
grievors requested special leave under article 55. The
others requested the absence to be charged as sither
vacation or time in lieu. While Kr. Hoosan suggested
that in cases of weather related absences the general
practice ,at the jail is for the scheduling officer to
ask the employee how he or she wished the absence to be
treated, there is'" no evidence th,at such a choice was
given to the two grievors. Both grievers were very firm
in their testimony that they had not at any time
requested or agreed :o have r!?eir Rfs~:::fe 0.7 tke 1s:::
charged as vacatl?:,.
MT. Hoosan testified as to how he reaci-ed :::e
decision to deny the grievors' requests for soeci31
leave. He conceded that he had no personal knowiedgc of
the particular circumstances faced by the grievers or
any other employee on February 18 as a r2suit cf th2
snow storm. While admitting that he did not challenge
the explanations provided by the grievor-s in z:?*ir
respective ccc-xrecce repozcs. Mr. Tioosa:. scated ti.2: ?I,
knew where the gr levers iived and that he “felr tney
could havt come to work". He did not ask the grievcr.a
to explain why they could not corns to work and despi:e
not knowing their particular circumstances came to the
conclusion that they couid have come to work. He
admitted that in reaching this conclusion i-12 assumed
that the roads would have been ploughed to enable the
grievors to get to work.
~Mr. Hoosan's conclusion ~that the grievers cc.cld
'have come to work was based on several factors. With
respect to Mr. teger he stated that two other
correctional officers WhO lived' -beyond Mr. LPCp?r’S
.:esidence and who had to pass within a few blocks of the
Leger residence came to work. Mr. Hoosan testified
that he had Iivrd in the Sudbury area 3 lono t1r.e azd
that in his t::g,crierlcc "it ir, ;.cry celn,x tna: y.?'.. .i..' 'S
storm that bat to prevent empioye*s goin; to work".
With respect to Es. Legacy, Mr. Hoosan testlfit3 that I-...
had the Security Officer investigate. He was advised ty
the Security L- Occice+ _ that the Regional Department
informed him that the highway from the area where Ms.
Legacy lived was open, while the street where she lived
was "rough but passable."
The employer filed in evidence twc doctiments, the
first a memorandum dated March 10, 1981. from Mr. Z. F.
Benedict, Manager/Compensation & Staff Relations, re
"Special & Compassionate Leave Provisions" addressed co
the management within the Ministry and the secork, the
relevant porcfons of the Personnel Policy & Procedures
Manual relating to Special and Compassionate leave.
Both documents state that, "normally" the special and
compassionate leave provisions in article 55 are no:
applied tc, inter alia, "weather conditions". b!r.
.Hoosan testified that he generally followed these
instructions issued to management in dealing with
requests for speciai and compassiona.te leave. In cross-
examination he admitted that the directives in the two
documents relating to weather conditions "influenced.
but not totally" his determination wirn respect tc :r~e
-P-
The parties are agreed that article 55 crants tr.5
employer a discretion in determining whether ro apprs!'-r
a request. for special or compassionate leave. COUnS+:
for the employer agrees that this discretcoc must bc
I exercised reasonably and without discricination . ar.a
submits that the employer has done so. E e f 'U r t h e z-
submits that the onus is on the qrievors to provide t.i.5~
ei3piGyiL *-2Kh ai; Oc thy c facts an: ;sr~ic~~~=c ::I
support of their request for leave and that i;ie en;lo;~~r
is entitled to apply very.strict standazQs in assessins
the merits of each request. Counsel for tt..s grievers
~submits that the discretion conferred by article 55 is
not uniimited and must bs exercised. properly a s 0
reasonably. lie does nor: .ask the board to go so far as
to find that the grievers' circumstances entitled then
to special leave under article 55. However, he urges
the Board to find that the process of exercising the
discretion was seriously flawed.
The Board agrees that it ought not to substit?lte
? its judgement for that of the employer, where the
employer has exercised its discretion in a manner that
is not arbitrary, discriminatory or in bad faith. In
C.P,SEU (Piete~; M t~~~yysyn.ttes.t ana .r:~.e. r!lnl.+rry of
T.ran,s.ppr~~.+:ion a:iL i~nm*nl.ga~~on5 ( -1 1 ; ,' ; ; '. ;, < :: c <. I- 1;
,
-;-
set out the f;;iIowing criteria for the proper exercise
of discretion:
1) The decision must be made in good faith
and without discrimination.
2) It must be a genuirie exercise of
discretionary power, as opposed to rigid
policy adherence.
3; Consideration must be given to the merits
of the individual application under review.
C! Al1 relevant facts must bc rrreii.crca _ Lu..+* --*-- .e?.c
conversely irrelevant consideration. must bs
rejected.
In this case, the Board does not believe the
employer satisfied anything other than the firs: cf the
dove criteria. The Board is particularly trsubled by
the employer's complete ,failure to make a reasonable
attempt to investigate and consider each grievor Is
individual circumstances to arrive at a reasoned
decision. From all of the evidence, it ,can fairly be
said that Plr . Hoosan made his decisions soiely on the
basis of .his general familiarity with the winter weather
in Sudbury and paid no attention whatsoever to the
individual circumstances. T~I e, qri.evors provided their
reasons for absence in their occurrence reports. If the
employer needed any further explanation or further
particulars :t is 1KS responsibiiity CC orn13r:J rl~:.
Tf‘iS 'KdS !-.C? 6-:;c. irl t.ht; con:rary ',.?.I. '>- .: ; 1; i; 2 t 5 .*' 7 1
--
denied witho,J: any lnguiry being made of the grievers,
who would have been rradllj- accesslb,;e co zx.2.;srr.er.z a:
the work place. Mr. fioosan relied on the fact that other
employees came to work from further distances but upon
questioning did not personally khow what mode Of
transportation they used. For instanc2. when it was
suggested that one such employee came in a four-wheei
drive vehicle, >!r. Ecosan admitted he tiit nor know how
he traveiled. He 'assumed that the roads ware plo-ghef
but the uncontradicted evidence before the board is char
the roads ,were not ploughed until 5:00 p.m. Xr. Hoosar.
felt Ms. Legacy could have come to work because the
highway was open but the evidence is tha: she could not
even leave the house until 3:00, p.m.
The Board' notes that the employer's failure to
gather and consider the relevant facts not only flouts
the administrative law concepts relating to the proper
exercise of discretion, but also is cieariy contrary to
the Ministry's own view of how article 55 should be
applied as set C"t in the poiicy directives that the u
empioyer was purporting to be foliowing. Thus the
memorandum dated March iii, i5&i referred ro a.beve states
hct gives the employer wide discrekion in
deciding whether to grant special Or
compassionate leave, this ilscretron z‘~st ne
exercised in a re;?sonablc ,a n d
nondiscriminatory manner. It is extreacly
difficult, as you can well undarssani, tc:
reduce ,the concept of "rtasonabirnrss" tc 3
single formuia or set of Instructrons which
can ba easily applied in evsry ~25,;. 1 n : i: 2
finai analysis manaac-ment mcst si-~g..xuZ.l and. -.A-
Cunderlinicg addedi
While the failure to lnvestlgate or cor.s1(Ler L:ie
individual merits of each grle,vor's request ior ihavt by
itself renders the employer’s exercise 0: discretisn
defective, ail of the circumstances ir.dicai;e~ ChaL :.:.:
internal directive that "article 55 does not normally
amly to weather conditions" inf'*,-n--" t.h.e employer As....---
much more than it is prepared to admit. The evidence
suggests that it was the existence of this policy that
led ,Mr. Yoosan to be so disinterested iz t.35 grl;-7ors '
personal circumstances. The Board has previously held
that deniai of leave under article $5 by an apFiication
of an arbitrary policy cat w2arkr'~;riditicns tire not
covered by thar article and wi thO:dt -or,;<.2e:.in; :'r,,:
-12-
extent that the employer relied on such a policy to f.::~
exclusion of the merits of the requests of the grievors,
the employer did not properly exercise its discretion as
contemplated by the collective agreement.
In summary , the Board concludes that ~the procedure
adopted by the employer indeallng with the grievers'
requests under article 55 was seriously flawed, by its
failure to gather and ccnsider the merits cf e8rh
request and by its application of an arbitrary rule that
article 55 does not apply to weather conditions. While
adverse weather in every case will not entitle an
employee to special leave the employer must consider ali
of the relevant facts in deciding whether the particular
circumstances faced by the applicant entitles him or her
to special leave. The employer failed to consider these
particular circumstances because of its reliance on an
arbitrary rule. The Board further observes that the
vacation credits accumulated by an employee belongs to
the employee alone. The employer has no authority to
unilaterally deduct from or reduce these earned credits.
That is what was done in the case of the two grievers.
-13-
198s as a day of special leave under arricie 55 v:l:t
respect to each of the two grievors. It follows frorr
that direction that each grievor is entitled to have the
vacation credits deducted with regard’to the absence on
February 18. isee. reinstated.
Dated at Hamilton. Ontario this 21st. day of July, 1986.
Nimal V~. Dissanayake
Vice-Chairman.
‘- -77?~--
___ ---em-
F. Taylor
Member
E. Orsini
Member