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HomeMy WebLinkAbout1987-1466.Brlek et al.88-10-211 \ C? f’ OHTlRlCl CYpt CWS OE u COulpONNE CRoI*NEMP‘O”EES lx “oNr*mo GRIEVANCE C@AMlSSlON DE ;ET&MENT REGLEMENT DESGRIEFS . 180 o~~n.4~ SLEET WEST, rofwrd ONT~O. 1~10 7~8. sum21w TELEPHONEII~~‘HONE rw. RUE OMMS OUESX ,cXO”,O, ,OWlRlO, US0 ,Ld. BUReAU2IW ,416, SDI).Ma.9 1466187, 2193107, 2194/87, 2196107, 2197107, 2212187, 2213107, 2364/07 IN THE MATTER OF AN ARBITRATION Under THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT Before THE GRIEVANCE SETTLEMENT BOARD Between: Before: OPSEU (Joseph Brlek et al) Crievors and The Crown in Right of Ontario (Ministry bf Correctional Services) Employer N.V. Dissanayake Vice Chairperson P. Klym ,Hember D,-Wallace Hembe; For the Grievers-: R. ROSS Wells Counsel cowling & Henderson Barristers and Solicitors, * ,For the Employer: S.J. Shemie Counsel Hicks Morley Hamilton Stewart Starie Barristers and Solicitors Ilt-aring: April 28, 1988 April 29. 1988 May 10, 1988 DECISION The present arbitration arises out of eight .individual grievances filed by weight employees employed as correctional officers at the Niagara Det&tisn Centre. The grievances claim that the Employer has violated article 18.1 of the collective agreement:. While the grievances are somewhat differently worded the issue raised in each is the same. Therefore it was agreed. that the eight grievances xhould be heard together. The following wording (file 2197187) is typical of the allegations raised and remedy requested in the grievances: I grieve a breech of the collective agreement specifically - but not exc,lusively - article 18.1 in that I am being forced to work in an unsafe environment under unsafe conditions, namely - .S,econd Floor Segregation at the Niagara Detention Centre, without thought of my well being by administration. The settlement desired is described as follows: The Administration imnediately cease’ from the action of having me enter and check second floor segregation as well as main floor segregation alone - Permanent staff be posted on a 24 hour basis for the entire unmanned seq. areas. Article 36.1 of the collective aqrcer;,e.?t provides: 18.1 The Employer shall cot-‘: ;:rue to nake reasonable provlslons for the safety and . . L health of its employees during the hours of theirempioyment. It is agreed that,both the Employer and the Union shall co-operate to the fullest extent possible in the prevention of accidents and in the reasonable promotion of safety and health of all employees. The ' parties agreed that in determining rhe grievances, the Board should consider the facts as they existed as of the time of the hearing and not the time of filing of the grievances. .- ISSUE OF JURISDICTION At the commencement of the hearing, counsel for the. Employer raised an objection to this Board's -- jurisdiction to entertain.the grievances. The objection is based on section 18(l) of the Crown EmD~oYees Collective Baraainina Act, which reads as follows 18. (1) EverJi collective agreement shall be deemed to provide that it is the exclusive function of the employer to manage, which function, without limiting the generality of the foregoing, includes the right to determine, (a) employment, appointment, complement, organimtion, assignment, discipline, dismissal, suspension, work methods and procedures, kinds and locations of'equipment and'classification of positions:and (b) merit system, training a'nd development, apDraisa1 end superannuation, the governing principles of which are subject to review by the employer with the bargaining agent. and such matters will not be the subject of collective bargaining nor co:ne within the jurisdiction cf a board. ’ -I- Counsel submits that the gist of ti-ic grievances is that Ch.2 ievel of staffing and work Gethods are such that reasonable safety does not exist, end that the grievers are requesting that the Board review the adequacy of the staff complement by interpreting article 18.1. Counsel submits that the Board has no jurisdiction to do so because section 18(l) of the Act declares that inter elia, "organization" and "complement", are exclusive functions of the Employer and that such matters "will not be the subject of collective bargaining nor come within the jurisdiction of a board." Counsel contends that the relief requested, namely that 24 hour staff be posted in the segregation area, indicates that the gist of the grievance is not s health and safety concern, but one relation to the staffing methods. Counsel further submits that any remedy the Board may devise-if it finds a violation will necessarily impinge of ianagement rights and that the Board has no jurisdiction to devise .- such ‘a remedy. . I Counsel for the Union contends that almost every grievance relating to health and safety under erticle 18.1 arises cut of matters that may touch upon matters such es organization. complement, work methods and equipment etc. If the Emplcyer's position is right, counsel submits that article 16.1 mlgh& as well be , - 4 - deCi?tred void. Counsel submits tnat in that event, the Em?lOyer wou:'ld have bargained in bad -faith when it negotiated article 18.1 In his view, if the real issue .raised in the grievance is a health and safety issue, the Board has jurisdiction even if it may incidentaliy impinge on a management right. Counsel characterise; the gist 'of the grievance as relating safety, namely "whether it is reasonably safe to have-a Correctional Officer enter the segregation area alone, after the inmates have been left unobserved for 20 to 30 minutes and sometimes even up to 45 minutes, and he cannot know what is beyond the door or what had gone on during the past half hour or more.” He submits that the grievors ha+e suggested a'remedy they prefer and that if the Board finds a violation of article 18.1, it has a broad authority, and indeed an obligation, to remedy that. He relies on the Divisional Court's decision in OPSEU iBerry et all (unreported). However, Counsel submits that even if the Board decides that the remedy sought is not within its jurisdiction, the. Board can provide an alternate remedy it deems fit. . . The Union relies on the Board's decision in the policy grievance in OPSEU and the Ministry OL Correctional Services, 1252/85 (Joliffei. There also the grievance was based on article 18.1. The safety issue is summarised in the foliowing p:*ssaqe ot tk.e . -5- decisibn: AS appears from the grievance itself, the employees' complaint is that one officer is required to enter the day room alone twice each hour during the evening when all or most of the Wing's inmates are watching television or playing cards there, an inspection during which one or more of the inmates may express resentment against an interruption of their recreational activities. It is alleged tha.t the requirement exposes officers to unusual risk, sometimes evidenced by physical obstruction as well as verbal abuse. The Employer in that case also raised an objection to the Board's jurisdiction, relying on section 18(l) ,of the Act. The gist of the Employer's jurisdictional argument is capsulized by the Board as follows: He submitted that even if the Board finds reasonable provisions for health and safety have not been made at Millbrook. the remedy sought (a "cease and desist" order) would not be within the jurisdiction of the board, having regard to the restrictions imposed by Section 18(l) of the &&. He said that "whatever the remedial authority of the Board may be. it does not include those matters that (in the words. of 18(l)) will not be the subject of collective bargaining nor come within the jurisdiction of a board." In a unanimous decision, the Board dismissed the Employer's preliminary objection. The reasons for the decision are set out .in the following excerpt: The grievance was based on Articie 18.1, in which the Employer had agreed to "continue to make reasonable provisions for the safety,and health of its employees during the hours of their employment." It is also required by law in p:iragraFh (4) Of subsection IL), Section 14. In the ~ccup_a~ip~al-~.e.a~l~f~h_ bind.. safetr.~~Wt that "an employer shall... tase every precaution reasonable in the circumstances for the protection of a worker." This prcbvision is made binding on the crown by Secticn of the same A&, in which subsection (2) is perhaps even more important than subsection (11: 2. - (1) This Act binds the Crown and applies to an employee in the service of the Crown or an agency, board, commission or corporation that exercises any function assigned or delegated to it by the Crown. (2) Notwithstanding anything in any general or special Act, the provisions of this Act and the regulations prevail. It is true that Section 18(l) of the m Bmmloyees Collective Baraainina Act appears- at first sight - to give management the unfettered and exclusive function to determine "work methods and procedures",. as expressly stated in paragraph (a) of 18(l). Nevertheless, subsection (2) in Section 2 of the Occuoational Health and Safetv Act provides a complete answer to the-argument that Section 18(l) of the C.E.C.B.A.. is paramount. The answer is that the provisions of the O.H. & S-Act prevail over Section 18(l) of the C.E.C.B.A. Specifically, Section 14(2) (g) of the 0.H.M. Act that the employer shall "take every precaution reasonable in the. circumstances for the protection of a worker" is the paramount law and prevails over Section 18(l) of the C.E.C.B.A. Section 14(2)(g) happens to be to the same effect as Article 18.1 of the idllective agreement. Moreover, the O.H.&S. Act was enacted in.1978 - after the C.E.C.B.A. had become law. For the reasons stated above, the jurisdict,ion of this Board is not barred by Section 18(l) of the C.E.C.E.A. Mr. Shamie for the Employrr recognises that the Joliffe award runs directly caxter to his position. - 1 - The pos1 t LO,11 taKe" 111 that case by cne Em,pl~oyer (which incidentally WCiS also cne Mlniatry cf Correctional services) was the same 3s the cne taken by the Employer in this case and it was rejected by the Board. Nevertheless, it is submitted that we should decline to follow the Jolliffe award on the grounds that it is "manifestly wrong". Counsel submits that the Board in that case committed a serious jurisdictionpl error by purporting to derive primary jurisdiction to hear the grievance from the Occupational Health and Safety Act. It is not necessary for us to comment on the Jolliffe. award because in our view, the Board has jurisdiction ,to.hear the present grievances quite apart from the Occupational Health and Safety Act- The Employer relied on Re Dickie, 0314/85 (Palmer). There the grievance alleged that the grievor had been improperly denied a merit increase. The Employer raised an objection to the- Board's jurisdiction to entertain the grievance and relied on section 18(l) of the Act. The Board reviewed section 1811) and concluded (Board ,* Member R. Russell dissenting) as follows: Clearly, the foregoing indicates that the "merit system” is something which is a "exclusive function of the employer to manage. " Further, the final words of that section appear dispositive of the present matter, i.e., that "such matters will not be the subject of collective bargaining nor come within the jurisdiction of a board." In this - 8 - regard, referencemust be had LO Section l(1) (CJ, which clearly indicates that tlic word "board" covers t.he present board of arbitra:ion which is established pursuant to this AS. Obviously, the request of the Union askeus to determine the way in which the Employer has managed the merit system.which is established. This, in our opinion, is something we cannot do. In our view the grievance before us is cleariy distinguishable. In Dickie, the complaint was directly challenging the manner in which th'e Employer administered the merit system - a function declared by the Act t6 be an exclusive function of management. In the case before us, the grievers are pursuing a substantive right under a provision dealing with employee health and safety, which the parties have deemed proper to include in the collective agre..ement. .The Employer does not claim that article 18-l per se is .void as 'being contrary to section -18(l) of the Act. Nor can such an argument prevail,' in our view. The employees have grieved a health and safety hazard under that provision. The fact that the remedy claimed by the employees may impinge upon a management right does not in our .view deprive the Board of jurisdiction to undertake fan inquiry as to whether the.substantive . rights of employees' under article 15.1 have been contravened. We need not decide the issue of the appropriateness of the remedy requested at this time. However, even if the Employer's contention, that any remedy that the board nay devise. will impinge 01. - 9 - management rights, is valid (and we make.no such fir.ding here), it may. well be that the union will have to be content with a mere declaration. However, the question of appropriate remedy is a matter to be distinguished from the issue of liability. In pe donneau, 22!/81 (Teplitsky) the Board recognited that article 18.01 was more than a mere declaration of intention and that it "imposes an obligation on the Employer". Where th&re is an obligation there must be a means of enforcing that. If not, article 15.1 will be rendered meaningless. In our view the proper test to apply in these situation5 is to ask whether the gist or substance of the grievance is one relating to health and safety or to a function designated as a management right. If the gist of the grievance is a health and safety issue the Board has jurisdiction. From the evidence before us, there can be no doubt that the employees' .concern throughout has been one relating to their own safety. Initially they made two suggestions, the .replacement of ceil doors and th? posting of 24 hour staff as a remedy. The Employer implemented the former, but not the latter. Mr. John Hilderbrandt, the Superintendent of the Niagara Detention Centre, agreed that the grievor5 were motivated dy a safeLy concern and had no ulterior - ‘ ,, -- n!otlves. In light of 011 tr.c cv;ccr;cc, the board 1s sarisf ied that the sukstance Of the grievance is a I safety concern. As such, the management rights provision in section 18(l) does not Deprive this Board of jurisdiction to determine if the Empioyees' rights under article 15.1 were violated. In summary, the Board concludes' that the gist of the grievances before it relates to a health and safety issue and that the possibility that the remedy requested may infringe upon a management right under section 18(l) of the Act does not render the grievances inarbitrable. Accordingly, the Board, has jurisdiction to hear the merits of the grievances before it. THE'MERITS The grievors are all employed- as Correctional Officers ("C.0.") at the Niagara Detention Centre (NDC). The NDC is classified as a' maximum security facility. The facility. consists of a four wing maximum SeCUrity area with 48 individual cells, a . medium security area and a segregation area for male inmates. 1 .I The segregation area consists of 16 segregation cells. 12 on the second floor and 4 on the ground floor. The grievances relate specifically to the working condition in the upper floor. The upper floor segregation ard:;t had previously been a holding area :c,r female inmate.s. At some unknown date, that area was . converted for use as a male segregation area. An inmate may be placed in segregation if found guilty of misconduct such as fighting, being in an unauthorized place or being found in possession of unauthorized material commonly known as “contraband” or as a means of "protective custody" where it is deemed inappropriate to place him in the general inmate population because of his unstable emotional state, rebellious attitude or the type of offence for which he was incarcerated. The segregation*inmates are locked up in a cell all day except for a 15-20 minute recreation period each day. They do not enjoy f~acilities for watching T.V., games and sports or'day room activities. A segregated inmate has no contact with any other inmate, except where'.two segregation inmates are placed in the same cell. This was not an uncommon occurrence. The union witneti5es testified that the segregation inmates are generally more aggressive than’other inmates and that their aggressiveness increases as they spend time in segregation. . > The C.0.s who work in the segregation area come within the jurisdiction of the maximum area SUperViSiOn. The C.ti.s assigned to work in segregation cperate In KWO - 12 - mhin 12 hour snifts, 7:Wj a.m. to '/':(ru p.m. and ‘/:GO p.m. to 7:00' a.m. 'There are also two crbgr overlapping shifts. The Board heard a substantial amount of evidence as to the duties of a C.O. posted to segregation. It is not useful to review that evidence in detail. What is important to note is that a C.O. posted to a shift in the segregation unit has other duties in other areas of the institution. The segregation C.O. makes periodical checks of the segregation cells but at other times during the shift is engaged in duties ~away from the' segregation unit. Anywhere from 20-30 minutes may elapse betweenchecks of the segregation area. One union witness testified that if some problem crops up and a C.O. gets delayed in another area, it may take up to 45 minutes before he gets anopportunity to check the segregation area: Between checks, the inmates are left in their cells unobserved. During these periods of usually 20-30 minutes no C.O. .-is present in the segregation unit. This is at the root of the C.0.s concerns. When the C.O. returns to the area for the periodic check, he or she is' completely unaware of what the inmates had been 'up to and may be walking in to a dangerous situation. The Board heard evidence about the various safety and security measures that are in place in the segregation area. The main entr'ancz 1s secured by a - 13 - scsur1ty dosr Welch c 3 n oniy b c c.~c~:ed by r7 key or electronically through the cextrai control desk. A similar security door is located at the bottom of the stairs leading up to the upstairs segregation area. The C.O.'s carry "walkie-talkie" radios which reach a number of locations, including the central control desk. The segregation area is equipped with a security alarm system which can be activated by pressing one of TWO alarm buttons located in the area. In addition, there is an "inter-corn" system which reaches a number of places. Finally, there is a fire detection system including fire alarms in each individual. cell. The segregation area also is equipped with fire extinguishing equipment. The Board heard evidence relating to a number of incidents which have occurred in the segregation area. The most serious of these, and the one that directly led to the filing of these grievances, occurred on September 27. 1987. On .-that day, two inmates in the upper segrqgation unit managed to 0p&l their cell door by repeatedly kicking it, while using the bed for leverage. Two': inmates in another -'cell also kicked at their cell door but was unable to breach the door although the door was badly bent as a result. When the C.O. on duty Mr. Bernie Ilarchio, arrived in the segregation area for his check up, he wiils unaware of the - 14 - lnmiltrs' actlvitres. me proceeded onr tourth or the way down the hall.in the upper segregation before he notice6 that a cell door was open. His immediate thought was that the inmates had escaped, but also concerned that they may be waiting in ambush to attack him. However, when he looked in the cell he found the inmates still inside, one lying on the. bed and the other on the mattress on the floor. .There was no further trouble arising out of the situation. However: Mr. Marchio testified that the inmates could have attacked him, taken the cell keys and released all of the inmates, and using his key to the security door they could have all escaped. He testified that his radio, the alarm system and inter-corn would have been of no assistance because he would have been immobilised by the inmates. The Board heard no evidence of any breaches of a cell~door security other than on September 27, 1981. In addition, evidence was led relating to the following "incidents" that occurred in the segregation area : - An inmate smashed up a porcelain sink and threw pieces at the staff, held a pointed-piece in his hands and made threats. lie was subdued and there were no .injuries. - Some 3 or 4 years ago, the fire alarm sounded. - 15 - Tha officeI-s lnvestlgated and dlscc?':ruil CXIL FarI 1rimac:u had started a fire at the back of the ceil, using 111s clothing, bed linen and his plastic meai tray. The ‘ inmate was standing naked on his bed. He had tied up his cell door with sheets and used books to block the .cell door tracks. As 8 result it took the staff 4 to 5 minutes to open the cell door and extinguish the fire. - An inmate attempted suicide by hanging, using his bed sheets to devise "8 rope". The evidence was that he was saved only because he accidentally tripped the fire alarm. - An inmates used wire, which was contained in the cell's base boards, to device a pointed weapon. There W8S no evidence.. of any attack being made with this weapon. - Finally, evidence was adduced about various "tricks" that inmates devised while not being observed. The most frequent is the causing of flooding by blocking the sink or .toilet. The evidence was that, having fiooded the area, the inmates watch- and hope the C.O. slips and falls as he walks in. There was no evidence of any falls or injuries 8s a result of flooding. The union witnesses testified that during the time they have to themselves SOlllt2 inmates induce other "not too - 16 - bright" inmates to play tricks on the C.9. AS one witness put.it. "playinq tricks on the C.O. is a form of entertainment for them". When asked to give examples of, these tricks, the only one the witness could recall was an incident where an inmate had braided toilet paper into a "stick" and tripped.him with it as he walked past the cell. He fell down, but was not hurt. In'addition to these events that actually occurred, the grievers who testified expressed concern 8bOUt the possibility that an inmate may be able to make 8 key Or devise a weapon by shaping a tooth brush. The witnesses also testified of their concerns about being ,taken hostage. While agreeing that these events have not in fact happened in segregation, they felt that the possibility exists 'as long as the inmates are left unobserved. The evidence indicates that the Employer has ~t8ken corrective action as a result of some of the incidents that occurred. Subsequent to the-fire incident, matches were declared.contraband and not allowed in .the cells. The inmates were required to be"searched for matches before. being placed in a cell. However, the evidence is that not infrequently, inmates still manage .to smuggle matches into their cells. - ,i - segregation, metai sinks and toiiets were installed in the iower segregation !z,ui porcelain sinks and toilets continue to be in place on the second floor cells. Similarly, after the baseboard incident, all of the baseboard containing metal wire was removed. As noted, the only time an inmate escaped from his cell was on September 27, 1987. The Superintendent of the jail, Mr. John Hilderbrandt, testified that itwas only after that incident that he realized that the cell doors were constructed out of card board with a sheet metal covering. In response, two new doors were ordered and installed to replace the breached door and the door that was damaged. Until these doors were replaced a C.O. was posted.in upper segregation on ~a 24 hour basis. The Superintendent testified that that was done to alleviate any concern the staff may have had. The purchase order for the doors was filed in evidence. The doors 'are described as "heavy duty steel doors" and specifies that the viewport will -be made out of "112" plexiglass removable from the front: side only". Mr. Hilderbrandt testified that the new doors had a steel frame and a steel plate cover. The locks were dead bold keyed from.the outside and could only be opened cr closed from the outside with the key. He admitted that the door frames and hinges were not replaced and that - 18 - the new doors did not fit the old door frames perfectly. AS a reszlc certain adjusrments had to be done. Mr. Hilderbrandt testified that he had the construction superintendent che,ck the doors af cer instailation and was assured that they were secure. After the two new doors were installed, the 24 ho.uir pcsc, was ,removed. On October 2C, 1987 a meeting of,the Joicc Empioyee Relations Committee was convened at the union's request to discuss the concerns of the C.0.s reiating to the upper floor segregation unit. At this meeting the union made two demands as being necessary t0 alleviates the staff's concerns: Namely, the replacement of all. cell doors and the postings of 24 hour staff. Following the meeting, management had consultations with the Regionai Office and a decision was made to replace all cell doors on the second floor segregation. An order for new steel doors was accordingly made. It was also decided- that the beds would be relocated at the back'of the cells so that the, bed cannot be used for leverage in any attempt to breach the door. These decisions were implemented in approximately one month. However, the demant for LB hour staff coverage in segregation area was not granted and directly led to the filing of this grievance. T~he evidence is that the correctional officers had - 19 - demanded fuii time staff coverage 1n t;?e upper segregation unit even before i 5 e September 27, 1%1 incident. I%- . ._. Hllaerbransr in cross-exs.z;na:loz testified that in the p'ast he had agreed with correctionai officers that 24 hour coverage would Se "ideal". While in his evidence he stated that a 24 hour post would be 'I an abuse of staff complement", Nr. Hilderbrandt agreed in cross examination that such a post wiil enhance the ability to run the institution. However, he insisted that the present staff complement was enough to run the institution safely and denied that the present arrangement exposed correctional officers to any undue risks. '. . The evidence also indicates that in response to.the * concerns expressed by the staff, at some point prior to September 27; 1987, ~2. Hilderbrandt considered providing a 24 hour post in the segregation unit, by ,reorganizing-the existing staff complement, but found that it was not feasible. Then he made a request for an additional officer from the Regional office and attempted to justify such a need. However, we did not hear exactly what justifications were offered by him. Tne evidence is that the Superintendent does not have the authority to unilaterally increase staff complement. A request must be made through the Regional Director, and must ultimately be approved by Management Board of - 20 - Cabinet. Hr. Hilderbrandt testified that to get apnrcval, he must be able "show a background history and a serious need". In this case he was unabie to meet those guidelines. Under repeated cross-examination, Nr. Eilderbrandt maintained that the existing staffing in, the segregation unit was adequate and that there was no safety or security reasons on which a request for additional staff could have been justified. He agreed that he would not normally pursue demands of correctional officers if he felt that they were frivolous or w*lLidU; u8eLit. w1Lla;r ;;::c-' :A;- -.---- *kc,.. 5-2 !?.0_20 a request for addition staf.f in response to the demands for a 24 hour segregation post, he said, "we always like to enhance staff oomplement so that it will affect other progralames and procedures”. . SUBKISSIONS Counsel for the union concedes that the job of a correctional- officer is inherently a hazardous one. However, he submits that under article 15.1 the Employer has a duty to minimise an identifiable risk where it is reasonable to do so. He points to the evidence that the biinistry's training programme stresses that physical observation of the inmates is very important in ensuring security and keeping control of the institution. He submits that although the union cannot disprove the evidence that the new steel doors are secure, there is !, ’ y - 2: - i( the possibility of inmates breaching even these doors He points to two instances of fabrication of weapons, once with pieces from the smashed porcelain sink and the other from.the wire from the baseboard. Uniie these particular sources of danger have been eliminated, counsel submits that if left unobserved the inmates will think of new ways of devising weapons. He points Ko the evidence that despite the banning of _ marches and body searches it is impossible to CiiWFiYS detect mar&es hidden by inmates. He submits that a fire set in a celi is not only a threat to the inmates, but exposes the staff to danger. Counsel contends thatwhile disasters perceived by ' . the staff are unlikely to occur frequentiy, the Board should recognise that if they do occur the consequences would be extremely serious. The Board is urged to compare these disastrous consequences with what it will take to .prt?yent it, namely the provision of a 24 hour post in the area. Counsel submits that the fact that a C.O. has not todate been maimed orkilled should not prevent a finding that article 15 had been violated. In 1 these circumstances, it is submitted that the 24 hour post in "a reasonable provision for the safety and heaith of its employees" within the mzanicg cf article 15.i and the Board.is urged to so find. 1 - 22 - Counsei for the Employer submits tnai article 15.1 does not obiigate the EZllplOyei LO guarazcee agalnsr: every risk. The obligation is oniy to make "reasonable provision". ‘he points out that given the natl;rf cf the j.ob of a C.O.. not all risks can be eliminated. EC points to section 23(l) (c) of the Gccunational Health and Safety Act, which denies the right to refuse unsafe work to "a person employed in the operation of a correctional institution or facility" as a legislative recognition that exposure to certain risks is inherent in employment in a correctional institute. Counsel concedes that a probiem existA' in the segregatiori unit, but submits that' the rootof the 'probiem was eliminated when the new doors were installed. Since then, the only "incident" in the segregation unit was the tripping of an officer with braided toilet paper. tie points to the many safety devices and.procedures in place in the segregation unit. he urges the Board to find in the circumstances that the employer has acted in a responsible and professional manner in providing a safe work environment and r.',a: there has been no violation of article 15. DETERMINATION The issue to be determined is clear. By lea.Jing segregation inmates unobserved and requiring staff to - 23 - enter the segregation unit periodically to make checks, is the Employer failing "to make reasonabie provisions for the safety and health of its employees during the hours of their employees"? k'e heard s&missions as to the nature of the Enpicyer's obiigation under article If. It was agreeti that at least as far as correctional officers are concerned, the obligation does not go sc far as t3 require elimination of ali risks. The phrase "reasonabie provisions" has been interpreted by the Board previously. In OPSEU (Policy Grievance1 69/84, 7G/S4 (Samuels) the Board. set out the relevant factsas follows: The only inmates with which this .officer will come in contact during his shift are on their way 'to the hospital (within the institution), or on their way perhaps to some oth,er living area for security purposes, or some other reason. The back end officer wiil be notified that there is an inmate who must go to the hospital, and he will go to the living area, where the inmate is released by the officer in the living area, and then the back end officer will escort the inmate down the stairs and to the exit from the back end. Similarly, he will escort the inmate from the entry to the back end back to the living area, on the innate's return from the hospital. The ' Union's'concern is that the back end officer may be assaulted and overpowered by the inmate while the officer is on single escort. And this could lead to further serious consequences once the inmate laid hands on the keys carried by the officer. The Union suggests that this dangerous situation should be remedied by manning the back end module during the period in question. - - 24 - The Board in dismissing the grievance stated: The evidence disclosed that this sysrem of manning rrhe back end during c:he hours of midnight to 6:GG a.m. has been in Flace for at ,Leasc ;wency years and there has never beer. a sngli incident. if the back - cffizar is e r. c concerned about escorting the innate alone, the officer carries a radio and hi: can ask for kelp before he collects the imace. in our view, r;he risk is infinitesinai, given the tozai experience of the witnesses and'the number of inmates invoived over tine. Article 18.1 speaks of reasonable provisions" iemphasis added) for the safety and health of the employees. And this is echoed in section 14(2)(g) of the Occupational'Health and Safety Act, which imposes a duty on an employer to "take every precaution reasonable in the circumstances for the protection of a worker" again emphasis added). There is no obiigation to guarantee an employee's safety against every possible risk, no matter.how remote the possibility that it will occur. The --T,--A.ie- -& ___- e-4. C".bISbLI"S ")L UC .*a-.... xi- t::: , ^-: r3 -ci -"' --*'---- --___ contemplate "reasonable".precaution. Similar observations were made bY the 6oard in GPSEU (Union Grievance) (Roberts) (1586) 27 L.A.C. 13d) 233. Counsel for the union submits that the Samueis award is distinguishabie because it was based on the 6oard's conclusion that "It is necessary to balance the safety of the employees against the need for care and custody of the inmates and the purposes of the institution." Counsel points out that here there is no such.balancing required because the full time manning Of the segregation unit will enhance both employee safety I “’ 1,~ - 25 - and the security of the institution. While the BGard did make the general statement as tG a need f3r balanci ng of' interest, that could nor have been -,;le basis of the Board's decision. There the c:r,ion Was demanding that the back-end moduie be manned when back- end officer Ss escorting an inmate in or Gut. SUCh manning would aiso enhance both the security as weii as the safety of the employees. We do not see the Board's generai comment about the need for balancing of interests as affecting its interpretation of articie li that it does not require elimination, of all risks. We agree with that interpretation, of the phrase 1. .,~ . . rsaauiirrurs 3ri G>~j;ans". The i,.ssl?e is w++hc.y that standard has.been met by-the Employer here. A careful review of the evidence indicates that. the only circumstances in which the returning correctional officer can be exposed to any real danger is where an inmate or inmates have managed to escape from the cell. Although .no in juries or serious consequences resulted from the incident on Seprember 27. 1527, things could have been different if the two inmates chose KO behave differentiy. If an inmate is at iarge, aii Of the security device5 available to the officer may not be sufficient to prevent drastic consequences. however, the evidence is clear that all of the cell door5 in tT.e user segregation area have D22rI replaced. ?' ir e I ,) -’ i, ’ t. / - 26 - SuperinKendent admitted that until the September 27, 19E7 incident, he Was not aware Of the inferior construction of the cell doors that were in use at the K1.22. In contra5 t , the new doors were ordered with particular attention to the security aspezc an9 a5 a . C;;TECL response to the breaching Gf K ii. e old dGCr. Ehil2 he admitted that "no door is im~regzable" , ;he evidence is clear that the new ddcrs are far superior tiian the Gid. They are constructed wiKh steel pla:e, the viewport is'removable 0~1~ from the outside aad they cannor: be onened from the inside even if a key was avaiiable. The chances of an inmate breaking such a door in our. view is remote. In so finding, we accept the Superintendent's evidence that he satisfied himself in consultation with the construction SuperintendenK that the adjustments thaf were done on the new door5 in the installation process did not affect their security. It is the Board's conclusion from all of the evidence, that as long as the inmates are confined in Kheir.cells, the chances of an officer being injured is minimal. The BGard heard evidence that fires are started in cells quite frequenKly by inmates despiKe Khe sKrict procedures relating to de:ecKion of rr.iKches. Yet, there was n3 evidence of one instzzce where an officer required medical treatmen: or was 1n;urid in anI Way. This is not surprising consiozring i.>i 2x:',er.s1ve fire decectaon and extinguishing .procedures and equipment in place. The porcelain {ink zncidenr was cf concert to the union. The porcelain sinks have now oeen repiaced with metai ones. In any event, we ; r 2 satisfied that as long as the offic devices such as the alarms, radic there is not a real likelihood tha in his cell can pose a serious d In this regard we also note that order", that two officers must be door is opened. There is no dou unobserved will have more opport tricks to play on the officers. braided.toilet paper incident are e are not satisfied that these tricks to the staff. They are more in the or inconveniences. There can be no quarrel proposition &at physical observat one of the m0s.t important aspect orderly conduct. Thus, 24 no", full-time staff or some other alte: monitoring centrally througn cam' However, as the Board has stated be not impose such a high standard of 8 The duty is to provide "reason, :er I ).S It lax t!Y .bt ,un Th xa E 50 I rn er fo: l,, I ab, I ; uses the security I and intercom, tnen an inmate confined lger to the officer. lere is a "standing present when a ceii that inmates ieft ity to plan vario;ls ,e fiooding and the mples. However, we ose any real danger ature of annoyances with the general _ n or tne inmates 1s Of assuring their oraervation through ate method such as as. would be ideal. re, articie 15 does ty on the empioyer. le" provisions for - 28 - sefety . T?.is duty iS sim1ls.r to -,hZC in sectior, IC(ii (gr c:f 'L h e Occcnti cnzl Heclth a.r.2 safery AC:, k‘ a 1 c i-. requires an empioj-er Cc "t;ke every precauticri reascnabie Iii zhe circumstances Ear the E;rccecc:on zf a worker . " Ii-. all of ;jle circcmstances, we concl-<de tha: <i-ii emgioyer, as of the time ~of the hesrlzg, hd T.;it Wltii its obligatior, under article 15. X:cordingly, tbesa ,-rievances are hereby dismisseci. Dated in Hamiiton, Ontario this 2ist day Of October, li'imal V. Dissanayake P. Klym Member D. Wallace Member -. ADDENDUW I concur in the final determination in this case but I feel a few additional comments are required. Although the Correctional Officer job is inherently a hazardous one and it may not be possible to, eliminate certain risks, the people performing this job have.a right to expect that, where possible, steps are taken to reduce safety hazards and risks, as in any other occupation. Uy concern in this- case is that the approach taken by the Ministry seems to be based -on a standard that there must be an actual demonstrated incident or event which created an obviously unsafe and hazardous condition before remedial steps are taken. The evidence in this case showed the following: The doors were checked and replaced .&~&SK two had been breached. The beds were moved m they had been used for leverage in breaching doors. The porcelain sinks on the first floor were replaced with metal ones m an inmate had broken his and threatened staff with pointed parts. Baseboards containing metal were removed &&QZ an inmate had used this wire to make a weapon. Matches were declared contraband and not allowed in cells and a match search instituted w an inmate had started a fire in his cell. Further, testimony. from an employer's witness was that the Ministry demanded evidence of .actual hazardous occurences before they would authorize additional staff. A proper approach to health and -safety problems involves anticipation of pote&&J hazards and taking reasonable steps to correct them. Indeed this is the obligation under the Occupational Health and Safety Act and Article 18 of the Collective Agreement. I submit that an apparent approach to health and safety problems that tends to demand actual cccurences of hazardous events before corrective action is taken is extremely dangerous and not one that can be condoned. In this case.1 am puzzled why one clearly identified potential hazard on the second floor has not been corrected. I refer to the fact that the porcelain sinks had not been replaced by metal ones on the second floor but only in the first floor segregation cells. No satisfactory explanation waa given to the Board as to why this has not been done. I would suggest to the parties that it would be appropriate for them to discuss whether this matter deserves their attention and action. Peter Klym