HomeMy WebLinkAbout1987-1528.Ford.88-08-24’ EMpLOY6SDEU COURONNE
OEL’ONTARIO \
C@blMISSION DE
SETTLEMENT REGLEMENT
DES GRIEFS
1528187
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
Between:
OPSEU (D. Ford)
and
Grievor I
The Crown in Right of Ontario
(Ministry of Transportation and Communications)
Before: T.H. Wilson Vice Chairman
I. Freedman Member
F.T. Collict Member
For the Grievor: A. Ryder and M. Milczynski
Counsels
Gowling & Henderson
Barristers and Solicitors
For the Employer:, D. Francis
Counsel
Winkler, Filion & Wakely
Barristers and Solicitors
Hearing: February 17, 1988
f.
DECISION
The grievor’s five year old daughter needed surgery.
Her doctor originally scheduled it for June 1, 1987 at The
Hospital for Sick Children in Toronto. Both the grievor and his
wife are employed by the Government of Ontario. He works with
the Ministry of Transportation and Communications and his wife
works with the Ministry of Natural Resources. The child’s doctor
advised the parents that a parent or family member should be with
the child at all times to bring about a quicker recovery and that
they should anticipate a week to ten days for recovery after
surgery. It was major surgery and was scheduled almost a year in
advance. By staggering compassionate leave, days off, etc. and
with the child’s grandmother’s help, the parents. made
arrangements for a relative to be with the’young child at all
times during her stay at hospital. The grievor and his family
live in Orillia: In fact, although the surgery was postponed two
days, the family was able to have an adult member present at all
times .
The grievor and his wife both applied for compassionate
leave under Article 55 of the Collective Agreement. Natural
Resources granted the wife’s request. Transportation and
Communications refused the grievor’s request. The grievor
substituted days from his overtime bank although he continued to
assert his claim for compassionate leave. It is against the
refusal of compassionate leave that he grieves.
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The relevant provisions of the Collective Agreement
are:
ARTICLE 55 - SPECIAL AND COMPASSIONATE LEAVE
55.1 A Deputy Minister or his designee may grant
an employee leave-of-absence with pay for not more than
three (3) days in a year upon special or compassionate
grounds.
55.2 The granting of leave under this Article
shall not be dependent upon or charged against
accumulated credits.
The grievor filed his application for leave on April 27
for June 1, 8 and 9. The grounds given in the letter were: ,
“Since my daughter has to go to Toronto for surgery on
the 1st of June and will be there for 7 - -14 days; my
wife has the week. of 1. - 7 of June, I would like to
cover the rest. Since she (my daughter) is only 5
years old I think one of her family should be there
with her.”
His request was not approved and the District Manager
signed a letter tb the grievor stating as follows:
“Dear Mr. Ford:
Re: Compassionate Leave
We have received your request for
Compassionate or Special Leave on June 1, 8 and 9, 1987
due to your daughter-s scheduled surgery and are ‘sorry
to advise that it is not approved.
This type of leaver is meant to cover such
situations as personal and family emergencies which can
vary in nature. Any events that are planned in advance
are not considered to meet the criteria of
Compassionate or Special Leave and are meant to be
covered by vacation.
we certainly agree that a family member
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should be with your daughter at all times and we wish
that all goes well during her surgery and a quick
recovery.
Yours truly,
D.A.D. White
District Engineer
At the time that White made this decision he had a
Memorandum on the subject matter of compassionate leave from the
Regional Director for the Northern Region, J.E. Hefferman
(850507) which White himself had subsequently issued to all Staff
in District #ll Huntsville. It reads as follows:
MEMORANDUM TG: ALL STAFF - NORTHERN REGION
'RE: SPECIAL AND COMPASSIONATE LEAVE
DISCRETIONARY LEAVE
The following guidelines are provided to ensure that
there is consistency in granting such leave throughout
the Region. Since there are a number of variables, each case is to-be weighed on its own merits. The authority to approve such leave lies with the District
Engineer or Manager.
This type of leave may be granted up to 3 days with pay
in any calendar year. The granting of this leave is
not conditional upon the availability of the employee's
vacation or other accumulated credits including short
term sickness.
Special or Compassionate Leave including Discretionary
Leave for Management is granted for:
1) Unforeseen personal or family emergencies;
2) Special and/or Compassionate reasons.
The following are examples that are not generally
considered as meeting the criteria of emergency,
special or compassionate:
:,
F
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1)
2)
3)
z;
;;
8)
Medical appointments - prearranged or
predetermined, inclusive of the travelling
involved to receive special treatment.
Moving household effects.
Weddings.
Attending graduation.
Legal matters of any nature.
Attending special'courses or writing examinations.
Religious holidays (Directive B-3 dated 78 10 06)
Attending funerals for relatives where Bereavement
Leave is not applicable.
Procedure
The employee must request the leave in writing and
authorization must be received prior to absence from
work. The request should state the reason and include
supporting documents. Where such is. not possible, or
impractical, prior verbal approval must be received and
a written request submitted as soon as possible. The
request for any type of leave should be directed to the
immediate Supervisor who i's responsible to ensure the .
request receives priority.
NO employee shall absent himself from work unless the
required authorization has been .previously obtained.
J.E. Hefferman
Director of Northern Region."
This document was generated as a result of the concern
of o.ther Regional Engineers and'Managers over fairness to all
employees in the application of Article 55. At the time of the
request, White did not know that the grievor's wife worked for
the Ministry of Natural Resources.
It is interesting and instructive to note at this point
the guidelines used for Article 55 by the Ministry of Natural
Resources:
Criteria
Such leaves of absence should be granted when an
1
I s
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employee is in a situation deserving of sympathetic
treatment, i.e. when there are unusual distressing
circumstances affecting an individual which
necessitates absence from work and the absence is not
more appropriately covered by other leave provisions in
the Regulations under The Public Service Act of in the
Collective Agreement.
It is not the intent of the Special Compassionate Leave
provision to supplement the bereavement leave
negotiated by the parties and described in the
Collective Agreement or as defined in the P.S.A. (e.g.
travelling time, settling of estates, etc.). In
circumstances similar to those described above.
employees should be encouraged to use any accumulated
leave credits they may have available i.e. vacation,
overtime, management compensation. Leave without pay
should also be considered.
Managers should carefully review the circumstances
surrounding any requests for leave under Article 55 of
the C.A. or Regulation 74(l) under the P.S.A. and
should not recommend leave for situations already
covered by other provisions unless the individual .
circumstances are extraordinary or of an emergency
nature.
White testified that if he had known that the Ministry
of Natural Resources had under its guidelines granted
compassionate leave to the grievor's wife under the same
circumstances, he would have contacted ,Natural~ Resources to find
out what facts they had decided upon and advised them of
different facts from what he had been given. At that point, he
would have referred the matter to the Regional Director since he
believed that the two Ministries should be making the same
decisions. It would.have eventually had to be resolved at the
Deputy Minister level.
In explaining his own decision, White testified that he
considered the merits of the request and in particular the
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Guidelines in existence which set out “unforeseen personal or
family emergencies”. He said that recently he turned down a
request for three days leave where it involved a pre-scheduled
stay at Princess Margaret Hospital. He explained that he
understood that the factors are whether the employee has no
control over the situation and he has to take time off. Article
55.1 was not appropriate because it was a planned situation, not
an emergency and could not be planned in advance. In cross-
examination, White was asked if the compassionate factor was
relevant and agreed that it was but on the facts of this case he
did not consider it compassionate but rather a paternal factor.
He did not consider it his business to make enquiries beyond what
was in the application.
Union Counsel brought the Board’s attention to a ,,~~.
decision of Vice-Chairman Verity, Kuyntjes v Ministry of -2- --
Transportation and Communications (G.S.B. File #513/84) in which
he examined the minimum standard of administrative justice
applicable to ‘the discretion of management under Article 55.
These were set out at page 16 of the decision as follows~:
1) The decision must be made in good faith and
without, discrimination.
2) It must be a genuine exercise of discretionary
power,,as opposed to rigid policy adherence.
3) Consideration must be given to the merits of the
individual application under review.
4) All relevant facts must be considered and
conversely irrelevant considerations must be
re jetted.
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Counsel for the Ministry agreed that these were the
correct principles ‘of review by the Board. The union’s position
was that White by focusing on the factor of pre-arrangement as
determining the decision had fettered his discretion. Article
55.1 does not in itself contain any such restriction. The union
Counsel also questioned the correctness of the examples given by
the Guidelines of the Ministry of Transportation and
Communications and furthermore White misread them by
characterizing surgery as a medical appointment. In the union’s
view, this was clearly a compassionate circumstance and White’s
otherwise sympathetic letter and approval of the use of the
overtime bank by the grievor showed such recognition.
The Counsel for the Ministry did not agree thatsurgery
for an employee’s child was -architecturallycompassionate. In
that regard I note the comment of Vice-Chairman Rayner in Xavier
v. Ministry o.f Government Sources (G.S.B. File No. 583/82) in
which at page 8 he cautions that the “Board makes no observation
as to whether illness in the family is in general sufficient
grounds to entitle one to compassionate.leave and the Board makes
no comments as to any discretionary power the Employer may have
in this area, since argument was not addr’essed to the Board on
either of these two points.”
Counsel for the Ministry submitted that White had made
a proper decision. With regard to searching out further facts,
he submitted that the grievor had every opportunity to fill in
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all the details on his application. In the Kuyntjes case, Vice
Chairman Verity faulted the Ministry for not investigating the
circumstances relating to the grievor's failure to report to work
when it denied his request. It was a situation where a snowstorm
had interrupted road traffic and the employer had not
investigated the specific circumstances relating to the grievor.
Ministry Counsel submitted that that was a different situation
from that of the grievor's.
The determining factor in our review of White's
decision is that clearly on the evidence before the board and
especially his own testimony he decided the question on the fact
that the surgery was pre-scheduled.' In his mind, the determinate
factor was that compassionate or special leave was not available
when the event for which the leave was being requested was pre-
arranged or pre-scheduled. Wh,atever the meaning of the
Ministry's guidelines there is no basis for such a requirement in
the wording of Article 55: it is not something that the parties
bargained for as reflected in the language of the Agreement. The
language "upon special or compassionate grounds" does not exclude
pre-arrangement or pre-scheduling of the event. That is not to
say that pre-scheduling or pre-arrangements cannot be looked at by
management as a consideration along with any number of other
factors in exercising its discretion. But it is clear that White
read it as automatically excluding an application under Article
55.1. His reference to the compassionate factor as not being
present because there was only a "paternal" element present
.
.
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reinforces my conclusion that he thought not in terms of
discretionary guidelines but rigid categories. Clearly his
discretion was fettered by his search for absolute rules. That
being the case his denial of the application was invalid.
Although the question of conflicting decisions by sister
Ministries on the same facts is another intriguing issue - I need
not now consider it although I would urge the Ministries to
examine this imbroglio. Similarly, I need not decide
specifically here whether White erred by not further
investigating the circumstances. I do make the comment that
where as here management is exercising a discretion upon the
"compassionate or special circumstances" of an employee, it would
seem at the minimum logical to make certain it has the necessary
relevant facts before it decides.
Both Counsel agreed that if this Board should find that
the discretion had been exercised inconsistently with the
standards of administrative justice, it should itself exercise
the discretion rather than remit the matter back. On the facts
of this case, considering the tender age of the child and her
need for the presence at all times of an adult family member, the
distance from home, the natural concern of parents for their
child and in particular for a very young child, it would seem
that the circumstances were clearly suitable for a grant of
compassionate leave. I have no hesitation in so finding and
accordingly I allow the grievance and direct the Ministry to
correct the employee's record appropriately by returning to him
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the days deducted from his overtime bank and substituting for
these days off leave for special or compassionate grounds.
DATED AT TORONTO, Ontario this 24th day of August
, 1988.
..~~ ~...~.
ADDENDDM +
:.
It is the view of this Member that it is quite reasonable for
Management to search for guidelines to uniformly administer
the provisions of Article 55.1 of the Collective Agreement.
The language of the Article is so broad and so open to varia-
tions in interpretation that it is obvious that a set of cir-
cumstances which is found to be "special" and which might
evoke "compassion" on the part of one Manager will not pro-
vide for the same result by another.
Nevertheless, this Member is in concurrence with the Union's
position in this case that Article 55.1 does not, in itself,
contain any restriction which requires or does not require
prearrangement in order to qualify for compassionate leave.
In view of the circumstances of this case, the natural concern
of the parents, and the language of Article 55.1, it,is not
unreasonable to conclude that Manager White might have deemed
it to be a compassionate situation and that, in the exercise
of his-discretion, he might have granted~ compassionate leave
as contemplated in Article 55.1. '..
More to the point, however, and in following prior jurisprudence
(G.S.B. #513/84 - referred to at page 6 of the subject award) to
the effect that the minimum standard of administrative justice
requires.
"2. . . . . . . . . . a genuine exercise of discretionary
power, as opposed to rigid policy adherence."
it is clear that Manager White aid utilise established guide-
lines prepared for the Ministry of ~Transportation and Conunun-
ications; and that he found that the operation in this case
i
was "prearranged"; and that accordingly he declined to give
approval for the compassionate leave.
In view of the above reasoning, therefore, this Member does
support the award decision.
After having so concluded, it would seem clear that the
various Ministries would do well to eliminate their various
guidelines for compassionate leave. In fact, it was the
Union's position that Management should be "unfettered" in
its discretion with reference to decisions associated with
requests for compassionate leave. As stated at page 7 of
the Award,
.
"The Union's position was that White by focusing
on the factor of prearr.angement as deter~mining the
decision had fettered his disc~retion."
,~.
Indeed, the various ministries, in pursuing prior juris-
prudence, would do well to follow the rules for the
minimum standards of administrative justice as set out in
G.S.B. #513/84; for, had Manager White simply operated on the
basis of the principles set out in the minimum standards of
administrative justice when Mr. Ford filed his request for
leave on April 27, I907 (and with no Ministry guidelines to
assist him), it is very reasonable to conclude that Manager
White might have determined, (after a full examination of the
facts and in good faith, without discrimination, with no
rigid policy adherence and no irrelevant considerations, etc.)
- that he would not have granted the compassionate leave
requested. In fact, he may very well have determined, based
upon his discretion and analysis of the facts, that the oper-
ation for the child had been prearranged months earlier and
that, therefore, compassionate leave was not warranted.
3.
In effect, with no guide,lines to follow, Manager White may
have reached the same decision that he made in this case; and,
indeed, if protested by Mr. Ford, Manager White could have
been found by the Board to have exercised his judgment and
discretion quite properly. Given the reasoning in the
subject case such a decision would not seem~unreasonable.
Should the parties to the Collective'Agreement choose to
leave the matter under the present circumstances the dis-
cretion exercised by various Managers will continue to be
an irritation. This Member would recommend that the parties
should endeavour to reach agreement on guidelines to assist
in the administration of Article 55.1.