HomeMy WebLinkAbout1987-1940.Maloney.88-07-04EMPLOY.3 GELA CO”RONNE DE“ONTARID
CQMMISSION DE
SElTLEMENT REGLEMENT
DES GRIEFS
Between:
Before:
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
OPSEU (R. Maloney)
and
The Crown in Right of Ontario
(Ministry of Correctional Services)
J.H. Devlin Vice-Chairman
T. Traves Member
W. Lobraico Member
For the Grievor: R. Nelson
Counsel
Gowling and Henderson
Barristers and Solicitors . .
For the Employer: J.F. Benedict
Manager, Staff Relations
Ministry of Correctional Services
Grievor
Employer
Bearing: April 22, 1988
DECISION
The grievance which was filed by Robert Maloney
involves the claim that he was improperly denied the right to
participate in a promotional competition. The position sought by
the Grievor was that of Correctional Officer 3 or Senior Shift
Officer, as it is more commonly known, at the Eurtch Correctional
Centre for which a vacancy was posted in .the summer of 1987. The
Grievor is a Correctional Officer 2 at the Centre and at the time
of the posting, he had been performing the duties of a Senior
Shift Officer on an acting basis for approximately four months.
The Grievor was advised that his application for the posted
vacancy was being rejected as he did not have a satisfactory
attendance record. In particular, in the year and one-half prior
to the posting, the Grievor was absent for more than 13 days on
more than eight occasions.
There is no dispute that prior to 1987, the Grievor
experienced some difficulty with his left knee, as a result of
which he had two operations. The first operation, which took
place in 1985, was designed to correct the position of the
knee but was not entirely successful. Although the Grievor
returned to work following the operation, he continued to
experience pain and had difficulty walking as a result of which
he was absent from work from time to time. The Grievor's second
operation took place in the fall of 1986 and at that time, an
artifical knee was implanted. The Grievor testified that this
,second operation was successful and, following a period of
recuperation, he returned to work in February of 1987. Shortly
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thereafter, the Grievor injured his back in an accident and was
absent for a brief period. The Grievor testified, however, that
from early March of-1987 to the date of the posting, he was not
absent from work and he suffered no pain or difficulty with his
knee.
The posting for the position of Senior Shift Officer
is dated July 13, 1987 and among the qualification criteria is
the requirement for "satisfactory work performance and
attendance". Michael O'Byrne, the Deputy Superintendent at the
Burtch Correctional Centre testified that attendance is
particularly important in the position in question. The Burtch
Correctional Centre is a medium security facility which houses
252 adult male offenders in 5 dormitories and employs
approximately 85 Correctional Officers. The Senior Shift
Supervisor is responsible for manning the institution's control
office, the radio communication system, the main gate'and also
performs certain duties in relation to inmate traffic. Mr.
O'Bry~ne testified that the control office is staffed-24 hours per
~day and in the event of absence, a replacement must be obtained
which may necessitate the payment of over-time.
Evidence concerning the selection process used by the
Employer for the job competition in issue was given by Brian
ROSS, an Area Personnel Administrator with the Ministry. Mr.
Ross testified that there were 15 applicants for the position of
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Senior Shift Off icer and as it was not pract
who applied, the Employer found it necessary
.ical to interview all
to develop a
screening mechanism. In this case, that mechanism consisted of
the application of a formula based upon the average attendance of
Correctional Officers at the Burtch Correction Centre in the
period from January 1, 1986 to July 31, 1987. During this
period, the average rate of absenteeism was 13 days on eight
occasions. Mr. Ross explained that days of absence were measured
in eight hour periods and that one occasion involved one unbroken
period of absence. Applicants for the position of Senior Shift
Officer who exceeded the average rate of absenteeism both in
terms of the number of days of absence and the number of
occasions of absence were advised that their applications would
not be considered by the Employer.
Mr. Ross prepared attendance summaries for all
applicants for the position and the summary of the Grievor’s
attendance record indicates that he was absent for 104 l/4 days
on ten occasions in 1986 and 28.5 days on two occasions in 1987.
As he exceeded the institutional average referred to above, Mr.
Ross testified that the Grievor's application was rejected and
that he was not permitted to proceed to the next step of the
process which involved a written examination. At the time this
decision was made, Mr. Ross acknowledged that he was aware that
the Grievor had been performing the duties of Senior Shift
Officer on an acting basis for a number of months and, in
addition, that much of the Grievor's past absenteeism was caused
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by the problems he had experienced with his knee. Mr. ROSS also
agreed that in the material provided to him in connection with
the.Grievor's application was a letter dated July 24, 1987 from
Mr. Moclair, the Superintendent of the Burtch Correctional
Centre. The letter indicates that the Grievor's use of leave
credits related primarily to his absence for knee surgery and
that the Grievor's condition had stabilized. Despite this
letter, Mr. Ross did not inquire as to the Grievor's prognosis
and acknowledged that the fact that the Grievor's attendance
exceeded the institutional average was the sole basis upon which
he was excluded from the competition.
It was the submission of Mr. Benedict, on behalf of
the Employer, that attendance is a legitimate matter to be
considered by the Employer in assessing the qualifications of
applicants for posted vacancies. Mr. Benedict contended that, in
this case, it was not practical to interview all applicants for
the position of Senior Shift Officer nor was their any
requirement to do so: OPSEU (Walter Borecki) and The Crown in
Right of Ontario (Ministry of Natural Resources) GSB File
#256/82 and OPSEU (Frank Balics) and The~.'Crown in Right of
Ontario (Ministry of the Environment) GSB File #42/84. Mr.
Benedict further submitted that average attendance at the Burtch
Correctional Centre over an appropriate period was a suitable
screening mechanism and was applied to all applicants without
exception. The Employer also fairly took account of both the
number of days and the number of occasions of absence.
Finally,
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Mr. Benedict suggested that the Grievor did not adequately
account for all occasions of absence and that he did not produce
any medical evidence to substantiate his statement that the
problem with his knee, which accounted for much of his
absenteeism in the past, had been rectified. In support of the
Employer's position, Mr. Benedict also referred to OLBEU (A.
Glysinskie) and The Crown in Richt of Ontario (Liquor Control
Board of Ontario) GSB File #42/81 and #107/81 and OPSEU (Barry E.
Riddock) and The Crown in Riqht of Ontario (Ministry of
Correctional Services) GSB File #592/83. In the result, Mr.
Benedict requested that we find that Mr. Maloney failed to meet
the selection criteria established by the Employer and that, for
this reason, the Employer was not obliged to consider his
application.
Mr. Nelson, on behalf of the Grievor, did not dispute
that attendance -is a relevant factor in assessing the
qualifications of employees for posted positions but disputed the
basis upon which this factor was applied in this case. Mr~.
Nelson contended that the Employer's refusal to consider the _.
Grievor's application was arbitrary and unreasonable and that by
the time of the job posting in July of 1987, the Grievor no
longer suffered from the condition which had accounted for most
of his absenteeism in the past. This, it was submitted, was
substantiated by the letter from Mr. Moclair and, as a result,
Mr. Nelson suggested that it could not be inferred from the
Grievor's past record that he would be unable to attend work
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regularly in the future. In these circumstances, Mr. Nelson
requested that we find that the Grievor's application for the
position of Senior Shift Officer was improperly rejected by the
Employer and direct the Employer to allow the Grievor to complete
the application process.
As conceded by Mr. Nelson in this case, there is
jurisprudence of this Board as well as numerous authorities in
the private sector to the effect that the Employer is entitled to
consider attendance in assessing the qualifications of job
applicants. In the Board's view, however, this cannot be
accomplished by using an attendance formula as was done in this
case. Firstly, attendance must be considered in relation to
the job for which the vacancy occurs. In some cases, it may be
that an employee's attendance record prior to the posting will
demonstrate a pattern of absenteeism from which it can be
inferred that it is unlikely that the employee will be in a
position to provide regular attendance in the future. In other
cases,'however, past absenteeism will not be an accurate
reflection of the employee's prospects for future attendance as
. . where a particular illness or disability has been successfully
treated. Standing alone, therefore, past absenteeism is not
conclusive of the likelihood of regular attendance in the future.
Secondly, by applying a formula as the Employer did
'in this case, the ability of an applicant,to obtain an interview
may depend entirely upon the level of health of his fellow
I .
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employees in the period in which average attendance is
considered. Given the variations in rates of absenteeism, an
employee may also be eligible for an interview at one point in
time and not in another, although there may have been no change
in his individual attendance record. Further, as acknowledged by
Mr. Ross, had the Grievor been absent for a total of 132 days on
one occasion, he would have been provided with an opportunity to
take the written examination. Had another applicant been absent
for a total of 14 days on 9 occasions, he would no longer have
been considered for the position. This, however, would not
appear to serve the Employer's interest in ensuring that the
successful applicant for the position of Senior Shift Officer is
able to attend work on a regular basis.
As indicated previously, there was some suggestion by
the Employer that Mr. Maloney did not adequately account for
every day of absence in the one and one-half years prior to the
job posting and that he did not, by way of medical evidence,
demonstrate that he no longer suffers from the disability which
caused his earlier absenteeism. It is apparent, however, that
-_ the Employer rejected the Grievor's application because he did
not satisfy the attendance criteria established and the Employer
cannot now rely upon another basis to justify its decision. In
fact, the evidence suggests that the Grievor's disability has
been successfully treated and that his prospects for future
attendance are good. In any event, if the Employer required
further information from ,the Grievor concerning his past
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absenteeism or with respect to his prognosis, that information
ought to have been sought and assessed prior to the Grievor's
application being rejected.
As pointed out by Mr. Benedict, there is authority
for the proposition that an employer need not interview all
applicants for a posted vacancy. If an application is to be
rejected, however, this must be done on the basis of a proper
assessment of the employee's qualifications. In this case, the
Employer screened applicants solely by reference to average
attendance at Burtch Correctional Centre in the period of
approximately 18 months prior to the posting. For the reasons
set out, we do not find the application of such a formula to be
an appropriate screening mechanism. In the result, we find that
the Employer improperly rejected the Grievor's application for
the position in question and we direct the Employer to allow the
Grievor to complete the application process which is the remedy
sought by the Union. The Board shall remain seized for purposes
of implementation of this award and ultimately to hear the merits
of Mr. ~Maloney's grievance in the event that this becomes
necessary.
DATED AT TORONTO this 4th day of July ;- 1988
,,--5' . . .~ \ i '(,. ; -LA-ii,--- -w--w' ---- i --em
~J.H. Devlin Y Vice-Chairman _
&iJzsa-
-----------------------
T. Traves - Member
/h!i& 4y -------__-----___---___
W.A. .Lobraico - Member