HomeMy WebLinkAbout1988-0048.Interest.90-01-19E&&:
INTHEMA’ITEXGFANIWPEREST ARBI’IRATICN
UNDm
‘TmcmwNplpLoyEEs CCULECTIVE BARGAINING UNIT
INVOLVING
THE INSTIlVl’IWAL CARE CATWORY
Ontazlo Public Service Employees Union
- arid -
The Qown In Right of Ontarlo
D. Fraser, Chair
George J. Milley, Employer Nomlnee
Brian Swltzum, Union Nominee
-for
:
-for
Healincr:
Michael Hllich, Staff Relations Officer
Human Resources Secretariat
Andre Eekerman, Senior Negotlator, OPSEXJ
August 15th, 1989, Toronto
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This matter involves the determlnatlon of wage rates and other matters
for approximately 5,300 employees In the Instltutlonal Care Category of the
Government of ontarlo. The Institutional Care Qtegory is one of eight
occupational categories which bargain separately for wages. The Category
consists mainly of employees involved in the care and custody of adult and
juvenile wards of Ontirlo Psychiatric Hospitals, students of Schools for the
Blind and Deaf, and residents of Mental Retardation Centres. The two most
numerous classlficatlons In the Category are Counsellors, Resldentlal Life, and
Psychiatric Nursing Assistants, who together account for approximately 76% of
the Category. The Category also includes a number of other groups of
employees, including Ambulance Officers. That group has approximately 331
employees, of whom some 45 to 50 have duties ln’the Air Ambulance Service,
requlrlng flying in aircraft including hellcopters. Members of that latter
group are described as Alr Ambulance Officers.
The parties agree that the collective agreement containing the increases
to be awarded herein shall be effective from January lst, 1989, to December
31st, 1989. They have further agreed that increases shall be retroactive to
January lst, 1969, shall be payable on a full or pro-rata basis to all
employees who are or were in the Category, and shall apply to all paid hours
including overtime worked.
The matters In dispute lnvolve salaries, special cases, pension rate
increase protection, implementation, and interest on retroactive payments. We
will consider these matters in turn.
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The UBlon has proposed an increase of 9.8% in wages throughout the
Category. In support of that proposal, it relies on a nun&r of factors
including the growth in the Ontario economy, wage settlements in the public and
private sectors in Ontario and elsewhere, growth in productivity, and
dlfflcultles in working conditions including stress and increasing workload.
The Fanployer has proposed that the wage increase be wlthln the range of
settlements In 1989 for four other wage categories In the Ontarlo Public
Services. Adjusted for special cases, those increases average out to 5.89% for
Admlnlstratlve Services, 6.326% for Sclentlflc and Professional Services, 5.94%
for Technical Services, and 6.077% for Office Administration. In support, the
employer relies on a number of factors, including the economic climate as
reflected by settlements in the private sector, internal relationships,
recruitment and retention, and comparablllty of rates of pay for slmllar work
in the private sector.
We have reviewed all of these factors in detail. Submlsslons In respect
of many of them have been analysed in depth In previous interest awards. We do
not propose to repeat or add to those lengthy considerations in detail, but
wlll indicate scloe major elements that led to our result.
We have given substantial welght to settlements in the four other wage
categories In the Ontario Public Sector, as they have been freely negotlated,
as they represent a collective bargaining response to many factors which are
also before us, and as they are close to home.
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We have given sorb? weight to the deterioration of the ratio in salaries
between Psychiatric Nursing Assistants (PNA’s) and Counsellors (Resident Life),
on the one hand, and Registered Nurses in the Ontario public service. There is
also some similarity in the maintenance of that ratio (historically around 75%
at the maximum rate), to the maintenance of the ratio between Registered
Nursing Assistants (RNA’s) and Registered Nurses in general hospitals.
Sections 12(2)(b) and 12(2)(c) of the Qown Fmployees Collective Bargaining Act
mandate us to consider such factors, with the latter sub-section providing
authority to consider such relatlonshlps “between classlflcatlons of
employees”. This consideration, however, must be approached with caution, as
the evidence suggests that the ratio may be in large p&t more of a statistical
relationship than a historically-bargained one. Purthermore, the evidence also
indicates that there are approximately two Counsellors for every PNA, which has
the effect of limiting the statistical reach of such a ratio. Nonetheless, a
working relationship exists, and weight must be given to wlntalnlng the
“appropriate relationships” as provided by CXRA.
Settlements in other sectors have been revlewed and provide general
guidelines for us, but they are not as determlnatlve as the more speclflc
factors we have considered. Growth in productivity is also a factor, but it 1s
subsumed to some degree in the settlements we have reviewed.
We have given some welght to working condltlons, and have reviewed
evidence indicating a comparatively high stress level in the Category, caused
by the unique demands of institutional care work combined with an lncreaslng
workload. We would note, however, that the Institutional Care Category 1s not
alone in thls respect, as the evidence also shows unusually high stress levels
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for correctional workers;and others who are involved with lnstltutlonallsed
patients and inmates.
Recruitment and retention are not simple factors to deal with. There is
some evidence from the employer that there is no particular difficulty in
recruiting and retaining employees in the Category, but the submlsslons on this
are a relatively new n&ter, and the data must be regarded vith care. In
particular, we would note that there are problems wlth retention data. For
example, exit surveys (to find reasons for leaving) are an important element of
any submission on the validity of retention data, but, as the unlon has pointed
out, reasons given for leavlng will very often be masked for unspoken reasons,
such as a desire not to “burn one’s bridges”. We can, however, conclude that
recruitment and retentlon is not a slghlflcant problem in the Category, as it
has,.perhaps, been in other categories.
The effect of such a conclusion is limited. Where recruitment or
retention is a problem, the response 1s reasonably straight-forward. Benefits
are increased until a satisfactory recruitment or retention percentage Is
achieved, or other changes are tie lnvolving such things as better job
advertising, recruitment bonuses, or enhanced working conditions.
But where recruitment or retention is not a problem, the opposite
response, in some form or other, my not be appropriate for a category in the
Ontario Public Service. The factors provided in GCBA, section 12(2),
illustrate why. Section 12(2)(a) refers to the need for qualified employees.
Hovever, the folloving subsections refer to such matters as conditions of
employment in similar occupations, maintaining appropriate relationships
betveen classifications, and fair and reasonable terms and conditions relative
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to such thlngs as quallflcatlons, work performed, responsibility assumed, and
so on. Those latter factors are almost all comparative factors, in one sense
or another, maklng comparisons with other occupations or classifications, or
comparing terms and conditions with such things as work performed or
responsibility assumed. So there is a large, Inter-related web of factors used
to suggest an appropriate wage level which have little or nothing to do with
recruitment or retention on their face. It would be an unusual and unbalanced
result, if the results of all such mandated comparisons were then down-graded,
or reduced in effect, because, as found in section 12(2)(a), “the needs of the
crown and its agencies for qualified employees” was being easily met. Such
certainly could be done, but the circumstances would have to be quite unusual
for the other “comparable” factors, in effect to be given less weight.
We think that in view of the size and diversity of the occupations lmthe
Ontario Public Service, that a factor of recruitment and retention would be
most significant when it also enters the web through the “cornparables” route.
In other words, if there 1s a downturn in the economy reflected, for example,
In conditions of employment outside the public service, or in other
classlflcatlons, it may be that ease of recruitment and retention changes the.
comparable condltlons of employment to the extent that those changes In turn
are seen as affecting conditions of employment In the category In questlon. We
would conclude for these reasons that ease of recruitment and retention 1s
certainly a factor to consider as we have here, but its weight depends in large
part whether It has affected the large list of other comparable factors in the
legislation. Evidence of that will be found directly in such things as
comparable wage and settlement data. Thus, in conclusion, difficulties in
recruitment and retention may produce a direct increase In benefits and working
conditions. In a process of wage determination welshed heavily to cornparables,
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eax of recruitment and retention must be viewed In llght of the comparables,
and it will have most effect when It is reflected by them.
Of all these matters, then, settlements in the four other wage categories
have been given substantial weight. Condltlons of employment in similar
occupations have been reviewed, and in particular the PNA/RN ration has been
considered in light of an outside comparison. Difficulties in working
conditions have been a factor, and a number of other factors have been
reviewed, including recruitment and retention. We conclude that the resulting
increase should be above the average range of settlements in the Ontario Public
Service, and award an increase of 6.5% for all classifications effective
January lst, 1969, for all paid hours including overtime worked .for all
employees in the Institutional Care Category in-1989.
The union has submitted that Ambulance Officers comprise a special case
within the Category for which a 5% increase In wages above any general
increase, is justified. The special case is based on the dlfferentlal between
wage rates for such Officers, and.wage for rates for Ambulance Officers in the
Metro Toronto Ambulance Service. The starting rate of that latter group is
8.8% higher than that in the Ontario public service. After two years, it is
5.5%.higher, and after five years, It is 13.7% higher. Furthermore, the Metro
Toronto rates have been increased by 7% for 1969, and 7% for 1990.
The special case 1s resisted by the employer, on the grounds that
Ambulance Officers in the Institutional Care Category work throughout the
Province and Metro Toronto Officers only work in the higher paid Metro Toronto
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region, and that there 1s no history of parity between the two groups. The
unlon has responded by noting that the separation between the two Services 1s
not a clean one, as the Ambulance Offlcezs in the Institutional Care Category
are the second largest group, and they routinely come lnto Toronto.
After reviewing these and other submlsslons, It 1s our conclusion that it
1s not appropriate at thls time to adjust the rates of Ambulance Officers by a
comparison wlth the Metro Toronto Service. The Metro Toronto rates result from
a collective bargaining relationship which is based on factors that have not
been sufficiently explored at this time. We accordingly make no additional
award in this respect.
.~
The union has submitted that Ambulance Officers, Air, comprise a further
spxlal case within the Ambulance Officer group, and are entltled to a further
5% wage increase above that sought as a special case for the group. The
union's case is based on a number of factors, lncludlnq: additional knowledge
and skills required; addltional training and responslbllltles; the small space
in which those Officers are confined for long flights, lnvolvlng additional
physical and nervous straln; and the question of safety. With respect to
safety, the union has provided evidence of a number of tragic alr accidents,
some of them gulte recent,‘ In which Ambulance Officers have lost their lives.
The employer has essentially responded that it vould be premature to
provlde a premium for Ambulance Officers who work in the Alr Ambulance Service.
A number of classlflcation grievances have been launched by Ambulance officers
who perform Advanced Llfe Support duties, and a further number by Ambulance
Officers in the Air Ambulance Service. A settlement of all these grievances
has included a commitment to review the relevant class standards, which would
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include a full job evaluation. The employer has submitted that the revlew will
produce an appropriate determination of any distinction In the work of those
Ambulance Officers in the Air Ambulance Service, and later, through negotlatlon
and arbitration if necessary, an appropriate wage level.
The union has responded that such a review will not necessarily focus on
distinctions found in the Air Ambulance Service, and that it will take a long
time for the review to produce a wage differential, if any. The union noted
further that the distinctions it noted In support of its special case, were not
challenged by the employer, and if the case has been made, that should be
recognlzed at this time.
We have reviewed a substantial amount of material on this Issue,
including the agreement between the Ministry of Health and OPSEU respecting the
review, and other documentation including clippings of the unfortunate
accidents referred to above. The agreement is not directed in particular to
the situation of Ambulance Officers in the Air Ambulance Service, although it
may be considered as including that situation where it says in paragraph 1,
that:
"The employer agrees to revise the class standards for
the Ambulance Officer series lncorporatlng.the
responsibilities of Basic Life Support and Advanced Life
Support in both land and air based provincial ambulance
services as applicable."
The issue before us may therefore, also be considered directly in that
review, but it will be some time before that consideration is completed, and
further time If any guestlon of wage differential for those In the air
Ambulance Service goes to arbitration. At the moment, a documented and well-
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,argued case in respect of such a differential 1s before us, and that case has
not been challenged on the merits at this hearing.
In view of the additional knowledge, skill and responsibilities involved,
Including, for example: a knowledge of bare-medlclne (altitude) on a patlent,
a consequent responolblllty to advise re flight altltude; the operation of
advanced patient care equipment and care of the patient In a craft which may
move In three directions, sometimes violently; and the regulrement to perform
those skills in a dangerous and regrettably, sometimes fatal environment, we
are satlsfled that the special case has been sufficiently made at this time.
We also conclude that any agreed-to review is sufficiently indeterminate in its
content and time-scale that it would be lnapproprlate to refuse to respond to
this special case to await the results of such a review.
We therefore award an increase of 5% to Ambulance Officers In the Air
Ambulance Service effective January lst, 1989, for all pald hours lncludlng
overtlme worked. Such increase Is in addltlon to the 6.5% general increase
awarded above, for a total increase for that group of 11.5%.
The ~unlon has requested a 1% increase ln wages to protect such wages from
any increase in the employee’s contribution to the pension fund. In view of
the fact that this issue has been raised in all the wage categories negotiated
to date, but forms no part of any of the four negotiated settlements, we
decline to make an award on this matter.
. 11
The union has requested that we order this award to be implemented within
thirty days of its date. The employer has responded by noting dlfflcultles in
the implementation of an arbitration award, and proposed that the board order
that the employer endeavour to Implement the board's award within fifty days of
receipt, but in any event no later than sixty days of receipt of the award, and
that the order be made a term of the agreement. We adopt the reasoning of
prior boards on this matter, and order that the employer endeavour to implement
thls award within fifty days of receipt, but in any event no later than sixty
days of its receipt, and we further order that this requirement be made a term
of the agreement.
t on Rev
The union has requested that the board order interest to be paid on the
wage retroactivity to January lst, 1989. Its submlsslon is based on the
further delay produced by compulsory arbitration when compared to settlements
where there 1s a right to strlke. In support, it has produced a statistical
summary prepared by the Ontario Ministry of Labour, as follows:
12
of -From to Ratification
200 or m
1965 79.3 145.2 195.5
1986 64.9 181.6 253.3
1987 70.6 132.6 260.3
1988 80.. 4 159.5 110.9 (234.1)*
NOTE: If ratlflcation precedes or coincides wlth the expiry
date, the number of days is zero.
*Excluding the Nurses, who ratlfled their settlement before the
explry date of their previous agreement.
scuRcE: Ministry of Labour .~
The employer has responded that interest is punltlve in nature, that the
delay is not the sole responsibility of the employer, and that such awards are
infrequent or non-exlstent.
We have considered at some length the posltlons summarised here, and view
the question of interest as follows.
First, it 1s quite clear on the basis of the data supplied that
compulsory arbitration delays ratification. There is of course a further delay
for implementation, but we cannot assume that that further delay is unique to
compulsory arbitration.
second, the delay in Ontario public sector settlements with right to
strike has averaged under two hundred days for the last few years, and
significantly under in some years. The payment or not of interest in such
:
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cases is a matter of exercise of economic power between the p3rtics. It has
nothing to do with delay caused by compulsory arbitration.
Third, the delay In Ontario public sector settlements with compulsory
arbitration has averaged significantly over two hundred days from 1986 on
(excluding the Nurses’ ratification shown In the table). It is a simple
conclusion that the factor of right to strike maintains ratification wlthin a
two hundred day wlndow, and the factor of compulsory arbitration extends
ratlflcatlon well beyond that window.
Fourth, delay in a right-to-strike system results from .an economic
contest in which both parties bear varying degrees of responsibility for the .
delay. It is highly likely, if not certain, that In practically every case,
delay in the compulsory arbltratlon system, at least m two hundred days
(for example), 1s largely attributable to delays in the compulsory arbitratlon
process Itself. It would be hard to conclude otherwise on the data we have.
Fifth, a compulsory arbltratlon system 1s not the choice of the parties:
it 1s imposed by government, which wlshes to avold strikes. Government is
therefore the inltlal and prime author of the &delay caused by compulsory
arbitration, and It accordingly bears prime responslblllty for the financial
loss caused by the m delay In payment of retroactive wages resulting from a
consequent award.
It is reasonable, fair, and just, therefore, that employees should be
made whole, or compensate& for any loss they have suffered which arises
directly from delay initiated primarily by a government policy of compulsory
arbltratlon. Such employees have lost the use (and the opportunlty to Invest,
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or ioay off interest-bearing debts) of their increase in wages, and they can be
compensated for that loss by an appropriate award of interest on retroactive
pay, expressly designed for the purpose of making them whole for the delay
attributable to compulsory arbitration.
We do not give any weight whatsoever to arguments that such an award is
punitive. Its effect IS to make the employee whole in respect of wages for a
delay occasioned by the employer, and in respect of work already performed, and
it is no more punitive than any single payment of wages is.
Wlth these prlnclples In mlnd, we make the following award wlth respect
to interest. ~3 a first step in this area, the award is designed cautiously
and with a limited reach, and we expect It to be subject to refinement if
adopted again in future years,
We award payment of simple interest on a px annum basis on the total
retroactive wages with such interest cownclng on the day after two hundred
clear days have passed since the expiry of the collective agreement herein
(December 31st, 1988). The interest is to be calculated at the bank prime rate
which exlsts on the two hundred and first clear day after expiry, or the first
business day thereafter If that clear day Is not a business day, on one-half of
the total retroactive wages owing at the date of their payment. Such interest
to be paid at the same time as the retroactive wage payment required e.arller
herein.
That completes our award wlth respect to interest, but we would add the
followlng for clarlficatlon. No interest 1s payable on retroactive wages which
have been received wlthln two hundred clear dap of explry to the collective
15
aqeement, as any such delay Is not necessarily attributable to compulsory
arbitration. The Ample interest formula, and its application to one-half the
total of retroadlve pay, further reflect that principle, and the fact that the
employees have not, of course, lost the use of the entire pay for the entire
period. An example application would be as follows. For a collective
agreement expiring on December 31st, 1988, two hundred clear days would have
passed by the end of July 19th, 1989. If the bank prime rate on July 20th,
1989 were 7%, then simple interest at 7% per aMI.UII would be payable on one-half
that total of ratrcactive pay when received by the employee, for exL~\pIc
sometime in February, 1990.
We remain seized to clarify any aspect of this award, and in particular, ,.
to assist the parties if required in respect to our award on interest.
Dated at Ottawa this \ 4 h day of ,&&AuQ, , A.D. 1940
D. Fraser, Chair
George J. Milley, Employer Nominee
(4.e i’a&~ &---MA&-J
’ Brian Switzman, Union Nominee
T/0048/88
OPSEU and The Crown in Right of Ontario
Institutional Care Category
DISSENT George Milley Employer Nominee
I have reviewed the award of the Chair and for the reasons which
follow, I disapprove of the conclusions reached.
GENERAL INCRES
On the matter of salaries, no viable reason was given to justify
increases beyond that of the other four Public service categories
already negotiated. It does little for Collective Bargaining when
one party refuses to accept the going rate in wage settlements,
strikes out on its own to arbitration, and is awarded a higher
increase than the other categories. Such a process is not one
designed to promote voluntary settlements or to encourage free
Collective bargaining.
The award gives weight to the so-called deterioration of the
rat.io'in salaries between Psychiatric Nursing Assistants and
Counsellors on the one~hand and Registered nurses on the other.
However, it was emphasized by the Employer and unchallenged by
the Union that no conscious salary ratio between these groups
has ever been recognized and even if one existed it was nothing
more than a statistical coincidence. That this is so is confir-
med by the fact that the first time such a ratio was claimed
by the union was before the 1988 arbitration board. At that
time, arbitrator Saltman referred to a decision Re The Crown in
Right of Ontario and The Ontario Public Service Employees Union:
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Maintenance Services Wage Bargaining Category, October IO,1985
(Kennedy unreported), wherein the said that a wage relationship
to be valid, must be consciously established. Ms. Saltman dis-
missed the Union,s claim stating:
"In our.view, no historical relationshi e has been established as there is no indication hat the parties consciously bargained on the basis of a relationship
between the P.N.A.'s and R.N.'s"
Further, as stated by the Chair, there are approximately two coun-
sellors for every P.N.A. and, notwithstanding the rates of the
two classifications are the same, it is somewhat injudicious
to suggest the rate of P.N.A., in these circumstances, should be used
as a basis for increasing the rate of the vastly larger group of
Counsellors.
The award, on page 4, seeks to persuade the reader that Section
12(2)(c) of C.E.C.B.A. mandates the Board to consider the relation-
ship between the P.N.A. and the R.N. in The Public Service on
the one hand and the relationship between the Registered Nursing
Assistants and Registered Nurses in General Hospitals on the other
as being similar and.appropriate relationship& for salary comp-
arisons. With respect, I think the author ought to spend a little
more time on this. First, it needs to be determined what an
"Appropriate Relationship" means. It is commonly accepted that in
order to make a reliable judgement on such an issue, it would
first be necessary to have some evaluation of the work, duties
and responsibilities of the positions in question. No such
evidence or evaluation was presented to the Board.
WORKING CONDITION8
The award also gives weight to alleged difficulties in working
conditions. Again, there was no evidence ofany changes or diff-
iculties in working conditions of the vast majority of the
employees - the Counsellors. Nevertheless, they are the benefic-
iaries of whatever amount the award attributes to the working
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conditions of the P.N.A."s.
In fact, the Board is not in a position to give any weight to the
factor of working conditions of the P,N.A.' s or anyone else without
extensive evidence on the job content of the classifications. In
The Public Service salaries are based on Class Standards and Job
Specifications. While the Union asserted that working conditions
were difficult and had deteriorated, no viable evidence was presented
to substantiate this. No class Standards were presented to show
that P.N.A.'s were performing work outside their class Standards
nor was any comparison made to show that the work performed by
today's P.N.A. is more onerous than that heretofore. The assessment
or determination of working conditions requires a standard or
specific criteria against which to measure it.It cannot be guided
by self-serving newspaper clippings. This Board did not have such
a standard or criteria; it was not established to undertake such
a task and it did not go through that exercise. As such~,its concl-
usion could not be anything less than wholly subjective and
its recommendations unreliable.
SPECIAL CASES: AMBULANCE OFFICERS - AIR
The award grants an increase of 5% to Ambulance Officers in the Air
Ambulance Service. In the circumstances, I can only regard this
action as unfortunate, inexcusable and presumptuous. As the
award outlines, a Job Evaluation, a review of Class Standards
and negotiations affecting this classification are now in progress
between the parties. In fact, documents have already been exchanged
and reviewed. In its brief to the Board the Employer said:
"It is this type of review which will provide the basis
for a determination of the appropriate distinctions
and wage levels in the Ambulance Officer Class Series.
The Union is currently obtaining the required signatures
from the grievors to finalize this agreement. The Employer.
therefore, requests that the Board make no award with respect to this proposal."
In the light of these facts and notwithstanding, the Chair, on page
9, states; n It will take some time before that consideration is
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completed, and further time if any question of wage differential
for those in the Air Ambulance Service goes to Arbitration. At
the moment, a documented and well-argued case is before us, and
that case has not been challenged on the merits at this hearing."
I find it somewhat incredible that an arbitrator would knowingly so
undertake to interfere with the normal process of C ollective
Bargaining. Such an action could very well upset the delicate
balances that normally exist in the bargaining process and comp-
romise or prejudice the success of the whole effort. The function
of the Board is to try and resolve problems between the parties,
not to inject itself into situations where it does not belong
and create them. The parties should be left free to conclude
their negotiations..Nhether the process is long or short is not a
matter forthe Board to involve itself in. The procedu-res
dealing with Job Evaluation, Class Standards and consequent
rates are adequately provided for in the collective Agreement
and are not before this board for adjudication.
INTEREST ON RETROACTIVE PAYMENTS
The award of Simple Interest on the total retroactive wages,
commencing on the 201st day following the expiry of the Collect-
ive Agreement is, if nothing else, provocative.
The Chair bases h is conclusion on a table showing the average
number of days from expiry to ratification in Ontario Private
Sector settlements; in the Public Sector with the right to
strike; and in The Public Sector with cumpulsory arbitration.
His analysis of the table leads him to the conclusion that delay
in the cumpulsory arbitration system is largely attributable to
the cumpulsory process itself. Sinc.e cumpulsory arbitration
is imposed by the Government; Government bears the prime respon-
sibility for the financial loss caused by the extra delay in
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payment of retroactive wages resulting from the consequent award.
Employees, therefore, should be made whole for any loss resuiting
from the Government's policy of cumpulsory arbitration. We do
'not give any weight whatsoever, he says, to arguments that such an
award is punitive.
In passing, it might be noted that cumpulsory arbitration does
not require ratification in the Public Sector herein and only
rarely elsewhere. Respecting the matter of punitive awards,
the Chair appears to be directly at odds with the opinion expr-
essed by the experience arbitrator, Michel Picher, in his
1985 award for the Administrative Services Category:
"It is well settled,that a board of arbitration or
a labour board may make an-order for payment of in- terest as part of its direction for compensation.
It may only do so, however, not punitive. .if its order is compensatory and
In other words, the order for the pay-
ment of interest is not conditioned on the conduct
of the party against which the order is made, but
is intended narrowly and exclusively to make the other
party whole from a real financial loss it would other-
wise suffer. This foregoing approach hs been scrupulously
followed by both boards of arbitration and the Ontario
Labour Relations Board in making compensatory orders
of interest where it has been established that there
has been a violation of the collective agreement or of the
Ontario Labour Relations Act, as the case may be,
with a resulting financial loss to the grieving party."
(Emphasis added)
Our: award purports to make the employee "whole" for the delay
attributable to cumpulsory arbitration. But, from the foregoing
quotation, it is clear that to be made "whole" the party would
otherwise have to suffer a real financial loss. In the present
case this is not so as it cannot be said that the non-payment
of interest would be a financial loss. Clearly, one has to be
cognisant of the difference between a "rights" dispute and an
"Interest" dispute.
TO conclude that the delay in cumpulsory ar bitration is
attributable to the cumpulsory arbitration process itself in
the Public Service appears to be an over-simplification.
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There are many factors which might shorten or prolong the
negotiation process. For example: table 6 does not indicate
whether the Public Sector cumpulsory arbitration data in
column 3 includes negotiations on working conditions as well
as wages. Since it does not exclude it, we must assume that
it includes it. The number of fringe benefits and working
condition issues contained in the Public service Agreements
normally exceed those of the Private Sector agreements and as
such would be expected to consume more negotiating time
vith or without cumpulsory arbitration. It is a principle
accepted by the parties that Public Sector increases ought
to correspond to those of the Private sector. We have no way
of knowing, therefore, what delays, if any, were occasioned
by enabling the private sector to lead the way in some types
of negotiations. It is also noted that in 1988, the Public sector
with cumpulsory arbitration was well in advance of the public
sector with the right to strike.
More importantly, all eight categories comprising the service-
wide bargaining unit of some 50,000 employees, of which Instit-
utional care is but one, bargain separately for wages alone.
Working conditions are also bargained separately and included
in a Master Agreement covering the eight categories. Thus, in
the Public Service there are two sets of negotiations covering
each category,and this must invariably prolong the negotiating
process. Conversely, private sector negotiations normally
include both wages and working conditions simult~aneously. It
appears, therefore, insofar as it applies to the Institutional
Care category, the table is a mix of apples and oranges. As such,
its benefit as a criterion cannot be considered reliable. If the
table measured the elapsed time dealing with wage negotiations
alone, excluding working conditions, the figures would’likely
c
be much less in the cumpulsory arbitration category.
Thus, the information available from the table would appear
to lack specificity and be unreliable data on which to establish
payment of retroactive interest and on which to devise a formula
for payment of such interest.
Finally, who is to say that cumpulsory arbitration is less att-
ractive to the employee, financially, than the right to strike?
The award implies that this is so. But there are many factors
which are not considered. What of the economic penalty suffered
by the striking employee who walks the picket-line without pay?
What~ of the employee who loses his job because of the marginal
employer who closes his shop as a result of the strike?
What of the consequent reduction in staff and layoffs following
a strike? It can be argued with &me validity thatthe cumpul-
sory arbitration Public Service employee enjoys the best of
both worlds; He does not have to walk the picket line, yet.
the principle is well established by arbitrators and scholars
that he is entitled to and should be treated no less favourably
in wage negotiations than his counterpart in the Private sector.
It is also significant that each of the other four categories
in the group renewed their agreements through negotiation
WITHOUT payment of interest. It is strange that a proposition
which is acceptable and fair across the table suddenly becomes
unacceptable and unfair before an arbitration board!
In the light of the above, the Chair's position that the Governmant
as prime author of the extra delay bears the prime responsibility
for the financial loss woul
convincing.
d appear to be something less than
IMPLICATIONS OF INTEREST AWARD
What are the implications of this unique award that employees
be paid interest on retroactive wages commencing on the 201st
day following the expiry of the Collective agreement?
The most obvious one and perhaps the most serious is that it
will tend to destroy any incentive on the part of the Union to
reach a negotiated settlement. What do I. have to lose if I can
go to arbitration and get interest on retroactive pay?
Secondly, there is no automatic right that salary increases
be made retroactive to the beginning of the new contract. The
awarding of interest will, in all likelihood, stiffen the resolve
of the Employer in future against retroactive salary increases.
Third, the reasons for delays in the.negotiating process and many
and varied. In a number of cases they are consensual and cannot
be attributed to one party or the other. For example: a union
may be in separate negotiations on behalf of two groups; one of
50 employees and one of 5000. Both sides may be undesirous
of having the smaller group set the pattern of settlement for
the large group and may thus agree to bide their time for the
large group to settle first and set the pattern. In other
instances, the union itself may see advantages in prolonging
negotiations until other groups have set the pattern. In
instances such as these, why should the employer be saddled
with the responsibility for the delay and assessed the interest
costs after 200 days?
For the above reasons, with respect, I consider those parts
of the award unacceptable for the reasons outlined.
Respectfully
December 27,1989
IN TNE NATTZR O? AN INTERART ARRITRATION UNDER TEE CROWN EMPLOYEES
COLLECTIW BARGAINING ACT
BNTNEtN: TEE CROWN IN RIGHT OF ONTARIO
AND
ONTARIO PUDLIC BRRVICA EMPLOYEES UNION
MD IN TEE NATTER OF TEE IN8TXTUTIONAL CARE CATEGORY
DISSENT-IN-PART
There are certain very positive and long overdue
improvements in this award with which I fully concur.
After extensive review of the data the Chairman has
awarded a cautious, first step approach of interest on retroactive
monies owed to these employees. In so many other awards it has
been recognized that retroactivity without interest is an
incomplete award. Indeed as stated in weme Court of
. . .
I :
pntario. Divisional Court De mer of the Judicial
D reaarda to a deo ision
of the Crme Settlerd (Oct. 1. 1985). arievances of
McGill. at page 13;
"The Crown is one of the 'parties' referred to in
8.19(1). Neither the agreement nor the Act authorize an
award of interest in express terms, but the Board wa8 authorised to make a 'final and binding' decision as to
*anv differences' between 'the parties'.' The Board did
exercise its discretion to substitute reinstatement with
compensation for lost wages: after deduction6 for income
received from other employment, this loss extended back
over several years. For reaeone etated earlier, failure
to award interest in 1985 ~on'wages lost in earlier years
means, in effect, that the g-rievors would receive only
part of the value of the loss for which compensation was
ordered. a mv obi.~&n that would amount to a~-failure
9f mstxe L * *. -such a
tended bv the lea&.Latur e. Interest was one of the
'differences' that arose between the Crown and the
grievors during the arbitration." (Emphasis added)
Certainly in the very near future full interest payment
on all retroactive monies owed must become the normal standard for
compulsory arbitration.
These employees did not choose this procedure. They
ought not to be further penalieed by having the inherent cost and
delay8 in this process all laid at their doorstep. The full
payment of interest would restore a semblance of fairness to
compulsory arbitration. For a future board of arbitration not to
follow this lead would create a situation in which its very
neutrality could be questioned.
-, ‘. .
3
I am also in full agreement with the Chairman's award for
those ir) the air ambulance service. It is eimply a canon of any
bargained remuneration system, that adding additional requirements
of knovledge, skills and responsibilities, ought to lead to an
increase in wages.
However, in two significant areas I must with respect,
dissent from the award of the Chairman.
The ambulance service directly organized under the
Ontario Public Service is the second largest in Ontario - second
only to the one in Metropolitan Toronto. All other local ambulance
services in Ontario are significantly smaller than these two.
In the past, certain chairman have not granted additional
increases to the O.P.S. ambulance driver/attendants because they
rejected a comparison with Metro workers and instead accepted a
comparison with these other small ambulance services. I am pleased
that the chairman in his award has not accepted this approach.
However, he has chosen not to make any award.in this area. I
cannot agree.
Consistently the
employer has claimed
that the
strike/lockout mechanism found in the.private sector ought to set
the pattern for O.P.S. employees’ remuneration. Yet in this
situation the employer will not recognise this approach. The Metro
4
ambulance drivers/attendant through their bargaining strength are
paid mere than 14% higher than the O.P.S. employees who are
prohibited by this employer from taking strike action. Instead the
employer seeks to compare these employees with those who work in
small, isolated units with far less bargaining strength than the
O.P.S. could command. Surely common sense- says that under any
labour relations bargaining reality the PIetro comparable is a
compelling one. I would have narrowed the 14% difference by
awarding 5% as an additional payment to all those in the O.P.S.
ambulance service.
.Finally, I am unable to agree with the Chairman's
disposition of the general wage increase. These employees play a
vital role in the provision of direct care to the citizens of
Ontario. Their role is of such importance that they are denied the
right to the usual collective bargaining resolution mechanism to
obtain the remuneration they deserve.
Within this category more than 75% of the employees are
classified as Residential Life Counsellors or Psychiatric Nursing
Assistants. They are involved in direct patient and resident care.
As members of health care teams, which include registered nurses,
they are directly involved in: the provision of physical and
pey+ological treatments: the monitoring of the patient's or
resident's progress; team analysis of the patient's or resident'6
health status; and all other facets of. the direct care programs.
-, .
5
It is also' undisputed, that under the government's policy of
deinstitutionalisation, those who remain for the provision of care
in our public institutions requires the most intensive standards
of care and in turn are often the oost difficult patients and
residents to work with. Yet at the present, the top wage paid to
these dedicated care givers is $12.89. At a time when the general
labour factory rate in unionised 8hOp8 in this province is
significantly higher, this present wage rate is simply
unacceptable.
I am pleased that the chairman has recognized the
rignificance of the 75% ratio in regard8 to R.N. and the P.N.A.
and Counsellor rates. A review of the wage rates produce the
following:
ComQari8on Of PW and RN
)taximum Rate8 -- 1975-1988
1975 198.80 263.33 75.5
1976 218.00 288.83 75.5
t977 234.40 315.67 74.3
1978 247.20 339.08 72.9
1979 262.40 fS9.93 72.9
1980 292.80 392.32 74.6
aget 322.00 442.46 72.8
1982 365.20 499.08 73.2 1983 384.00 523.34 73.4
1984 406.80 s47.41 74.7
1985 426.60 S98.34 71.3
a986 460.00 623.47 73.8
1987 491.20 662.33 74.1
1988 939.60 734.48 72.2
I ‘!
6
Prom the mid 1970'S the 798 tie point is the Rode for the
settlemmt with these employees. Then in the early 19801s during
the period of the InflatfenN&t Act and u I6Q which
followed, the government distorted this pattern. However,
immediately after in an award chaired by Hr. H. Brown the 75% ratio
wae just about completely r.estored. Yet in 1986, in a decision of
a board chaired by Ms. Jane Devlin, she did .not pursue the
hietorical tie point and based on reasoning with which I cannot
agree she awarded a lower rate of pay for these employees.
Directly after this award, the parties took this issue
into their own hands. On their own agreement, without resort to
arbitration, in a two year deal spanning 1986 and 1987, the parties
agreed to increases which closed the differential to 74.1%. Surely
that must be a most significant consideration for our board.
The employer has argued that a tie point between
difSerent categories of employees must be based an job
comparability and on evidence to chow that this tie point was
patently enunciated in the parties bargain. These arguments must
be rej ecbd .
In establishing the 75% tie point between R.N.'s and
R.N.A.'s in the public hospftaIs, Kevin Burkett in his 1977
Wellesley Hospital/O.N.A. Award required neither of the conditions
argued by the government in this case. Rather Mr. Burkett stated;
7
"The board has chosen the RNA classification as the
appropriate tie point. The Board has 8414Ct4d this tie
point for the following reasons. Firstly, the registered
nursing assfetant belongs to the same work group as the
regietered nurse. Secondly, the registersd nursing
assistant is a member of the service unit which includes
classifications found in the private sector.
the registered
Thirdly,
nursing assistant is covered by a
collective agreement extending to March 31, 1978 and
fourthly, there is evidence before the Board which
establishes the existence of a historical differential
of 74 per cent or 75 per cent between the start rates for
the registered nursing assistant and the registered nurse
on the basic of weighted average monthly rateo, the
parties themselvee negotiated a differential of just
under 75 per cent for the 1975 calendar year."
Surely these patient and dedicated employees ought to
receive the appropriate consideration from the arbitration process.
At the very least I would have awarded an increase to this category
sufficient to bring the P.N.A. and the Residential Life Counsellors
up to 75% of the R.N.'8 maximum rate.
Dated at Toronto, Ontario this 16th day of January, 1990.
Respectfully submitted,
Brian Switz
Union Nominee