HomeMy WebLinkAbout1997-0383.McQueen.98-10-05ONTARKI
CROWN EMPLOYEES
GRIEVANCE
SETTLEMENT
BOARD
EMPLOY& DE LA COURONNE
DE L’ONTARK)
COMMISSION DE
RikGLEMENT
DES GRIEFS
180 DUNDAS STREET WEST; SUITE 600, TORONTO ON M5G IZB
180, RUE DUNDAS OUES 7; BUREAU 600, TORONTO (OhJ h&G iZ8
TELEPHONE/7iLiPHONE : (416) 326-7388
FACSIMIiE/T~tiCOPIE : (416) 326-1396
GSB # 0383197, 0779197, 0780197, 1672I97
OPSEU 971)619-623,97C425,97C426,97HOS9
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Archie McQueen)
- and -
Grievor
The Crown in Right of Ontario
(Ministry of the Solicitor General and Correctional Services)
Employer
BEFORE
FOR TEIE
UNION .-
FOR THE
EMPLOYER
Felicity D. Briggs
Nelson Roland
Counsel
Jane Hooey
Counsel, Legal Services Branch
Management Board Secretariat
Vice-Chair
HEARING September 16, 1998
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The grievor, Mr. Archie McQueen, was a corrections officer for approximately twenty
years prior to his discharge. On June 20, 1997, he filed a grievance stating that he had
been dismissed without just cause. By way of remedy, he asked to be reinstated with full
compensation and benefits.
a
At the first day of hearing, counsel for the parties agreed to give this Board jurisdiction
over three related grievances. What is now the second grievance was also filed June 20,
1997, and alleged that the Mr. McQueen had “been found guilty by the Toronto Jail
before a fair trail in court”. The third grievance, dated March 16, 1997, alleged that the
grievor had been unjustly suspended for five days and the final grievance alleged that the
grievor was denied full disclosure of an earlier Independent Investigation Unit
(hereinafter referred to as “IIU”) report.
Counsel for the Employer, Ms. Hooey, gave a thorough opening statement wherein it was
said that the grievor was discharged for threatening co-workers. The suspension that had
been imposed earlier in 1997 was for an earlier similar infraction. The result, from the
Employer’s point of view, was that the grievor has irrevocably destroyed the employment
relationship because neither it nor the grievor’s co-workers can rely on him. It was
contended that in the uncertain correctional environment, such a fundamental lack of trust
is to the detriment of all and cannot be tolerated.
In the fall of 1996, a complaint was filed by a co-worker alleging that the grievor has i
harassed her due to her gender. In accordance with usual practice, the Independent
Investigation Unit undertook an investigation. Although this incident is separate, it was
the position of the Employer that it was interrelated to the later suspension and discharge
because of various connections between earlier behavior and the threats.
fr -.
‘t,;.
The incident for which the grievor was discharged also gave rise to criminaI charges. It
was explained by Ms. Hooey that the Employer has a policy which sets out circumstances
that require the Employer to notify the police. In its view, the grievor’s behavior obliged
the Employer to notify the police to attend at the institution. Charges were laid and .
ultimately, the grievor was acquitted after a two day trial. However, irrespective of
whether the grievor’s behavior was criminal, it was the Employer’s position that it was
grossly inappropriate and constitutes just cause for termination.
Ms. Hooey informed the Board that employees who complained about the grievor have
approached the Employer and stated that they believe the grievor is attempting to
intimidate them in an effort to discourage their participation in this procedure. Some are
experiencing menacing phone calls they believe are from Mr. McQueen. Mr. Jarvis, the
officer who was involved in the incident that resulted in criminal charges, has received
notice that the grievor has laid charges of public mischief in response. The Employer is
concerned that some of the grievor’s actions have had precisely the chilling affect upon
potential witnesses that he had hoped for.
The Employer further alleged that the grievor’s threatening behavior continued beyond
his termination. Ms. Hooey stated that the Employer believes that the grievor drives past
the jail and makes obscene gestures and shouts obscenities. This type of activity has
reinforced-the Employer in its view that the grievances must be dismissed.
Mr. Roland, for the Union, gave a brief opening statement wherein it was stated that all
of the discipline meted out to the grievor was without just cause. The Employer bears the
onus to prove, with clear and cogent evidence that there is just cause for dismissal. The
Union reserved its right to provide a fuller opening statement. However, Mr. Roland
made clear that it was the Union’s view that the grievor did not threaten or intimidate Ms.
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Moore, Mr. Riel or Mr. Jarvis. The grievor has been a loyal and faithful employee for
twenty years with numerous commendations on his file. Indeed, the grievor had an almost
perfect attendance record and he sometimes even failed to take earned vacation. He
always took pride in his work of serving the Ministry to the point that it was the major
element in his life. Mr. McQueen is a man who has suffered sadness and embarrassment
in his life. He has been viewed as an eccentric by some of his co-workers at the Toronto
jail. However, the Union will provide evidence of co-workers who trust the grievor and
would work with him again. The Union suggested the Board not lose sight of the fact that
the grievor was acquitted of the very charge that brought about his discharge.
Initially, the parties had two matters in dispute between them with respect to the matter of
disclosure. The first was whether the Employer would provide the IIU report with all
background notes and information to the Union. The Employer gave a copy of the report
to the Union on the morning of the hearing but was still reluctant to provide the
background information and notes because it was afraid that the grievor would
disseminate that information with others and would harass those employees who co-
operated with the investigation. In response to this concern, the grievor, through Mr.
Roland, gave the Board an undertaking that he would not approach any of the people
named in the IIU report. It was made clear that neither the Union nor the grievor were
acknowledging that such an undertaking is necessary. However, in an effort to assist with
the smooth operation of this hearing, the undertaking was provided. Accordingly, on that ,.
basis, the Employer is ordered to provide the information requested by the Union in this
regard.
The second and more contentious issue of disclosure between the parties is a request by
the Union for the Employer to provide it with the complete personnel files of the three
employees who have complained against the grievor. The Union asks this Board to order
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the Employer to provide the complete personnel file for Ms. Moore, Mr. Jarvis and Mr.
Riel. It was the Union’s submission that the files are relevant to understand the
background of the people who have complained about the grievor. Perhaps the Union can
learn who else those employees have complained against or what their motivation was in .
their complaints against the grievor.
Mr. Roland stated that the Union knew that Ms. Moore and Mr. Jarvis had requested
transfers to other institutions prior to their complaints. During the course of the scenario
that the Board will hear about, both received their transfer requests. It was the Union’s
view that those transfers, which in each case were to institutions closer to the officer’s
homes, were not mere co-incidence. It was recognized that not everything on the
personnel files will be relevant to these proceedings. However, the Union has a right to
look at the entire history of those employees. It has a right to challenge witnesses and to
obtain full information about those witnesses in order to prepare a full defense.
The Employer strenuously objected to the request for the personnel files of the three
employees. The Board was asked to look carefully at the Union’s primary argument in
this regard. It was said that there “might” be information in thos; files which would be of
use to the Union. Ms. Hooey suggested that this is a fishing expedition of the highest
order.
Ms. Hooey told the Board that the Union had specifically asked the Employer for
information regarding requests for transfer made by the three employees and that
information was provided. However, the Employer urged the Board to deny Union’s
broader and non partic&..rized request. According to the jurisprudence, in order for
information to be found appropriate for disclosure, it must meet certain criteria. Firstly, it I’
i..- must be arguably relevant. The Union failed to provide any rationale to the Board as to
6
why the contents of the personnel files might be relevant except that there “might” be
something useful to the grievor’s defense. Secondly, the requested information must be
particularized so as to avoid later disputes. There was no particularization in this regard
put forward by the Union. Thirdly, the Board must be satisfied that the request is not a
fishing expedition and finally, there must be a nexus between the information requested
and the matter at issue between the parties. In the instant case, there has been no nexus
established between the personnel files of the three employees and the grievor’s
discharge. While there might be some vague allegation of a conspiracy in the work place
against the grievor, that theory is not sufficient for this Board uphold the Union’s request.
The Union will have an opportunity to cross-examine the Employer’s witnesses. In that
usual forum, there will be ample opportunity to have motivation, if any, revealed. Put
frankly, Ms. Hooey submitted that the contents of the personnel files of the three
employees are none of grievor’s or the Union’s business.
Further, the Employer argued that the three employees must view this request as yet
another attempt to harass and intimidate. They would be significantly prejudiced if this
Board made such an order. Indeed, it was suggested by Ms. Hooey that, in the event that I
am even giving the Union’s request serious consideration, I should give each of the
employees third party notice and provide an opportunity to make representations in this
regard.
In the alternative, the Employer offered to go through the files and provide any relevant
information. If that is not acceptable to the Union, Ms. Hooey suggested that the Board
would review the files and determine what, if anything should be given to the grievor
based on relevance.
\ In reply, the Union stated that it would be willing to give the same type of undertaking as
7
set out above regarding any information it receives resulting from this request.
Responding to the criteria required for disclosure of documents, it was suggested that all
of the information that has been requested has to do with the very people who made
complaints against the grievor which led to his discharge. The Employer, by it own .
admission, relied on those complaints. That reliance has made their personnel files
relevant because of the relationship between the grievor and the complainants and
because of the negative affect in the working conditions arising from the complainant’s
allegations.
Mr. Roland stated that the personnel files contain documents regarding the employment
relationship between the employees and the Employer. Accordingly, those documents are
relevant to the matter at hand. The Union is unsure at this point as to whether it will
ultimately argue that a conspiracy existed. However, it should receive the employment
records of the complainants to test the evidence that each will give in chief. The Union
will probe through cross-examination the working relationships to find whether the
complaints were justified. In order to do that properly, the Union has to be able to look at
the employment relationship of the complainants. The Union will attempt to cast doubt on
the validity of the complaints made and it needs the personnel records to do so.
Regarding the issue of lack of particularity, it was argued that in the absence of having
seen the file, detail and specificity is not possible. But denying the Union access to the
files because it does not have “X-Ray vision” would be unfair to the grievor and his
ability to prepare his case. It is a vicious circle to find that because the Union cannot state
the title of documents it does not get them. In any event, there is sufficient particularity.
The Union wants the personnel files. Mr. Roland agreed that he had asked for some
particular documents and had received them. However, he submitted that there are other
things in the files that the Union will only kno& it wants when it sees the file. The Union
8
needs a “preliminary peek” at the files to determine what it needs.
Mr. Roland asserted that the Union’s request did not constitute a “fishing expedition”. He
suggested that phrase is used wherever a party does not want to disclose particular
documents. Further, the nexus is obvious. At issue is the workplace relationship between
the grievor and the complainants. Accordingly, the employment records of the
complainants are relevant.
The Union disagreed with the Employer’s request for this Board to provide third party
notice to the employees. It was submitted that this is not a case where those individuals
have a direct employment interest in the matter at hand. Additionally, they are not a party
to the dispute and should not be granted third party status. Further, the Union took issue
with the Employer’s alternative argument regarding the vetting of the files.
DECISION
The Board was provided with two earlier decisions. In Re OPSEU (Kumor) and
Ministry of Solicitor General and Correctional Services, GSB No. 1698/96 (Finley)
and Re OPSEU (Tefoglou) and Ministry of Solicitor General and Correctional
Services GSB No 1378/97 et al (Abramsky) there was a Union request for disclosure of
the grievor’s entire personnel file. In both instances, the grievors had been suspended and
the Union successfully argued that it should have access to the grievor’s complete record
because the “discipline decision maker” might have been influenced by the contents of
the file and the grievor should have a right to make reference to the grievor total file in
order to make its mitigation argument. However, in each of those decisions, the Vice
Chairs made clear that disclosure of the entire personnel file “of the grievor” would be
determined based on the facts at hand. Reference was made in both to an earlier
9 9
arbitration award regarding this issue that is often cited, Re West Park Hospital & arbitration award regarding this issue that is often cited, Re West Park Hospital &
Ontario Nurses’ Association (1993), 37 L.A.C. (4th) 160 (Knopf) and to the appropriate Ontario Nurses’ Association (1993), 37 L.A.C. (4th) 160 (Knopf) and to the appropriate
criteria to consider when granting a request for the disclosure of documents. criteria to consider when granting a request for the disclosure of documents.
I read the two GSB decisions with interest but have found them to be of minimal
assistance because each dealt with the personnel file of a grievor who had been
disciplined. It was argued that in order to ascertain whether there was an appropriate
review of the entire file in an effort to mitigate the penalty, the file had to be disclosed.
The facts in this case are substantially different. The Union is not requesting the grievor’s
personnel file. It is asking for the disclosure of the entire personnel file of employees who
were involved in incidents with the grievor. In her decision, Vice Chair Finley stated at
page four that each of the articulated criteria in West Park (supra) was met.
Taking that the now well established criteria set out in West Park (supra) and applying it
to the matter at hand, I have no hesitation in denying the Union’s request. The Union
failed to convince me that the documents are even arguably relevant. Indeed, Mr. Roland
did not even know what documents he wanted disclosed. Basically, the Union’s argument
is that because the complainants are co-workers who were involved in the incidents
giving rise to the grievor’s discipline and will give evidence in this case, all of the details
of their personnel records are arguably relevant and therefore appropriate for disclosure. I
think not.
i
In my view, the Union’s request was far from particularized. There was no dispute
between counsel that there had been one particular request regarding transfer requests
made. Those documents were provided to the Union. Given the Union’s theory of the
case, to the extent it was set out in opening statement, it was appropriate that the
Employer provided that information, in my view. However, in the circumstances of this
10
case, I am of the view that a request for the entire personnel file of a complaint and
potential witness is, in and of itself, insufficiently particularized.
It was submitted by the Union that it wanted to the files to ascertain if there was evidence .
of “potential motivation” on the part of the three complainants. To ask for disclosure of
documents because “there might be something” therein is tantamount to a fishing
expedition, in my view.
I have not been persuaded as a preliminary matter that there is any nexus between the
complainant’s personnel record and the matters at issue and therefore I find that they are
not appropriate for disclosure. This is not a case where the Union is asking for
administrative records or policy documents. There might be documents in those records
that are very personal and confidential and, more importantly, have no relationship
whatsoever to the matter at hand. It is not that the fact that the requested files possibly
contain confidential and private issues that had led to my decision. The request is denied
because the criteria appropriate for disclosure has not been met.
I understand that the matters at hand are of the utmost importance to the grievor. The
Union will have a full and complete opportunity to cross-examine the Employer’s
witnesses. If there are relevant documents that are requested during the course of the
hearing I will entertain those requests and determine the matter at the appropriate time.
For those reasons, I am denying the Union’s preliminary request for the personnel records
of the three complainants. However, the Employer is ordered to provide the background
information and notes from the IIU report having received the grievor’s undertaking as set
out earlier in this decision.
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Dated this 5th day of October, 1998 in Toronto.
Felicity D. Briggs /’
Vice Chair *