HomeMy WebLinkAbout1990-2188.Hendershott.92-01-16 DecisionONTARIO
CROWN EMPLOYEES
GRIEVANCE
SETTLEMENT
BOARD
EMPLOYES DE LA COURONNE
DE L'ONTARIO
COMMISSION DE
REGLEMENT
DES GRIEFS
180 DUNDAS STREET WEST, SUITE 2100, TORONTO, ONTARIO. M5G 1z8
180, RUE DUNDAS OUEST, BUREAU 2100, TORONTO (ONTARIO). M5G 1z8
(4 76) 326- 1388
(4 1396
2188/90
IN the MATTER OF AN ARBITRATION
Under
CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Hendershott)
Grievor - and -
The Crown in Right of Ontario
(Ministry of Community & Social Services)
BEFORE :
FOR THE
GRIEVOR
FOR the
EMPLOYER
w. Low
E. Seymour
A. Merritt
Employer
Vice-Chairperson
Member
Member
P. Lukasiewicz
Counsel
Gowling, Strathy Henderson
Barristers & Solicitors
J. Smith
Counsel
Legal Services Branch
Ministry of Community & Social Services
BEARING November 26, 1991
DECISION
The Grievor, Gertrude Hendershott, turned 65 on September
6, 1990.
Section 17 of the public Service Act provides as follows:
Every civil servant shall retire at the end of the month
in which he attains the age of sixty-five years, but,
where in the opinion
of the Commission special
circumstances exist and where his deputy minister so
requests in writing, he may be re-appointed by the
Lieutenant Governor in Council for a period not exceeding
one year at a time until the end of the month in which he
attains the age of 70 years."
R.S.O. 1980, c. 418,
s. 17.
Miss Hendershott grieved: "That
I have been improperly
terminated at retirement age without due consideration of my
request for an extension She seeks an order that she be given
the extension with full retroactivity, including wages, benefits,
etc.
Miss Hendershott was employed at the Oxford Regional
Centre, which is operated by the Ministry of Community and Social
Services for developmentally challenged individuals. She was the
supervisor of stenographic services, and at her retirement date had
been employed by the employer for 22 years. On September 10, 1990,
Miss Hendershott made a written request for an extension of the
date upon which she must retire until July 18, 1991, which would
have been her 23rd anniversary date. The reason she gave for the
request was that the extra time of service would allow her to drop
2
off a lower income year and add a higher income year for purposes
of averaging and calculating her pension.
On September 25, 1990, John Hewitt, the Administrator of
the Oxford Regional Centre, replied to Miss Hendershott's request
for an extension as follows:
"Further .to your letter of September 10, 1991, I must
advise. that special circumstances do not apply which
would allow a granting of an overage extension.
If you have any questions, I would be pleased to have a
representative meet with you.
Please accept my best wishes for your retirement, Gert.
I have enjoyed working with you.
Miss Hendershott did not raise any questions or initiate
any discussion following Mr. Hewitt's letter to her other than the
launching of this grievance.
It is the contention of the Union that there has been a
procedural unfairness toward Miss Hendershott and that for that
reason, she ought to be granted the extension requested regardless
of the merits of her request. It is contended that the procedural
fairness which was owed to Miss Hendershott and which was not
accorded to her was an obligation on the part of the employer to
give reasons as to why the extension was not granted. It is
contended that Mr. Hewitt's statement that "no special
circumstances had been found to apply", and his invitation to Miss
Hendershott to raise questions was not sufficient compliance with
3
the employer's obligation of procedural fairness. It was also
contended that the language of s. 17 of the public Serv ice Act
permits the employer to retire an employee where an extension is
requested only if the employer gives reasons why it
is of the view
that no special circumstances exist.
No evidence was called on behalf of the Grievor, and it
is not suggested that any special circumstances did in fact exist
in the opinion of the Commission warranting re-appointment. Nor
was it suggested that the Deputy Minister had requested in writing
that Miss Hendershott be re-appointed. In short, none of the
prerequisites to re-appointment set out in s. 17 of the Act
existed. As well, the parties agree that where the exercise of
managerial discretion is involved, the following considerations
apply:
1. The decision must be made in good faith and without
discrimination;
2. It must be a genuine exercise of discretionary
power as opposed to rigid policy adherence;
3. Consideration must be given to the merits of the
individual application under review; and
4. All relevant facts must be considered and
conversely irrelevant considerations must be
rejected. (v. Kuynties and Th e Ministry of
Transportation and Communications (513/84) per Vice
Chairman Verity.)
4
It is not suggested, nor was there evidence, that Mr. Hewitt's
exercise of the managerial discretion
in denying Miss Hendershott's
request violated any of these four considerations.
Mr. Hewitt gave evidence as to his consideration of Miss
Hendershott's request. The employer had established by January of
1989 a multi-year plan extending from 1987 to 1994 for, inter alia,
staff reduction. It was Mr. Hewitt's evidence that wherever
possible, staff reduction was to be accomplished through normal
attrition, which was anticipated to account for approximately 60%
of the planned staff reduction. The employer wanted to avoid
layoffs and had identified retirement as one area of normal
attrition. It was the employer's- anticipation that when a
retirement came up, and provided that there were no special
circumstances, that the vacancy created by the retirement could be
used in the planned staff reduction. The actual positions which
were to go toward the normal attrition making up the staff
reduction were not identified, however, nor was the number of
positions to be eliminated immutable.
Mr. Hewitt testified that upon receiving Miss
Hendershott's request for an over-age extension, he consulted with
Human Resources to see if he had the relevant policy and criteria
to be considered. He also checked as to Miss Hendershott's
eligibility for pension and consulted with the manager of the
5
department, Mrs. Nielsen, to review the Department's staffing
needs. Mr. Hewitt considered whether Miss Hendershott had special
skills or knowledge, whether a replacement was or was not readily
available, whether or not she was able to carry out the full
responsibilities of the job and whether the promotion or re-
deployment of surplus staff would or would not be unduly affected.
He concluded that, in light of the importance of the facility's
long-term plan to downsize its staffing complement, these questions
were moot He concluded also, however, that Miss Hendershot did
not have special skills or knowledge and that even had a
replacement been desired, one was readily available. He considered
also whether special circumstances existed. He gave evidence that
of the three other requests-that he had received for overage
extension, he had granted extensions' to two on compassionate
grounds. Those requests emanated from employees who required
additional time of service in order to qualify for pension, whereas
the third did not. Mr. Hewitt testified that as he had satisfied
himself that Miss Hendershott already qualified for pension, he did
not consider hers to be a special circumstance and he made the
decision to deny the request for the overage extension on the basis
that no special circumstances existed.
It is not contended on behalf of the Grievor that it was
in any way illegitimate for Mr. Hewitt to weigh the various
interests which he weighed or to come to the conclusion to which he
came in the result. The complaint rests upon the allegation that
6
he did not give adequate disclosure of the reasoning by which he
came to his decision not to grant the extension. The Grievor
relies on the desision of Vice Chairman Keller in Grumme t t and The
Ministry of Financial Instituti ons (1656/90) which allowed a
grievance brought by a grievor who had been permitted several
overage extensions but had been dismissed during the term of one of
those extension. Notice
of that dismissal was not given to her,
however, until she requested a further extension at which time she
was advised that none would be accorded to her.
It is the position of the employer that the Grummett
decision was a dismissal case, and not applicable to the facts in
this grievance. The employer also contends that there was no
breach of any duty of fairness.
The submission made on behalf of the Union that s. 17 of
the Public Service Act entitles an employee to continue in
employment after the age of 65 unless the employer discloses
reasons why special circumstances do not exist entitling him or her
to stay is untenable. The language is clearly mandatory that the
employee "shall retire, which I construe to mean a prima facie
termination of the employment pursuant to the Statute or a positive
obligation upon the employee to leave without requirement of any
positive action being taken on the part of the employer to effect
the termination. The language of s. 17 in my view gives an
unfettered discretion to the Commission in determining whether
special circumstances exist, but even assuming that special
7
circumstances do exist (which is not the case) there is no positive
requirement that the employer re-appoint the employee nor any
corresponding right of the employee to a re-appointment. A re-
appointment may be made if the Deputy Minister so requests in
writing. Counsel for the Union urges upon us that we need not and
ought not consider the merits of the request for an extension, but
in passing I would note that there appears to be no basis to
challenge the propriety or validity of the employer's exercise of
discretion not to grant the requested extension.
In my view, the facts in this grievance are so clearly
distinguishable from those in Grummett that that decision has no
applicability here. Firstly, in Grumm ett, it had already been
found that. special circumstances did in fact exist and had
triggered the extension permitted under
s. 17 of the Publ ic Service
Act - not merely once but for three successive terms. There was no
suggestion that the special circumstances which had existed
warranting the repeated re-appointments had changed during the
currency of the third of the appointments, the period during which
the employer made a decision to terminate Miss Grummett’s employ.
During that term, Miss Grummett had been performing as Acting
Financial Officer 2. She competed for and failed to obtain the
position of Financial Officer 2. Her situation was exacerbated by
the fact that the employer had also appointed another employee to
Miss Grummett’s old position of Financial Officer 1, thus
effectively squeezing out Miss Grummett. To compound the matter,
a
the employer, having decided to terminate Miss Grummett upon these
two events, did not advise her of its decision to terminate until
such time as she requested a fourth overage extension. At that
point her request was denied on grounds that no special
circumstances existed. At the time of the denial, Miss Grummett
was told that special circumstances included the need to keep an
employee on to train a replacement, the need to retain an
individual involved in a special project or the need to retain an
individual who possessed technical expertise. Notwithstanding a
specific request by Miss Grummett that the employer put its reasons
in writing, the employer replied:
"As per your request, this will confirm that for the
- reasons detailed in our discussion your request for an
additional overage extension cannot be supported."
In.
Grumm ett, the employer had, by its own acts, created
a situation where the department was over-staffed by one person,
and instead of facing the matter head on, it now denied the
existence of special circumstances when such circumstances pre-
existed, and there was no evidence of any change as to those
circumstances.
Miss Hendershott, on the other hand, was invited to ask
questions following Mr. Hewitt's advising her that he did not find
special circumstances to apply to her request, but she did not do
so. One is hard put to imagine how it would be possible to give
reasons for holding the opinion that special circumstances do not
exist where there are no restrictions or parameters defining when
9
they exist or when they do not. While the Ministry of Human
Resources provided several criteria which could be considered, the
discretion of the employer is not limited to considering those
factors or indeed any particular set of criteria, so long as it
acted bona fide. In this grievance, however, there is no pre-
existing overage extension and there is no termination of the
employment by the employer. There is no material non-disclosure
and no refusal to give reasons. In my view, on the evidence before
this panel, there has been no procedural unfairness on the part of
the employer toward this employee.
We were referred to two decision of the Supreme Court of
Canada during argument, Nicholson
v. Halamann-Norfolk R egional
Board of Commissioners of Police, et al Police t [1979], 1 S.C.R., 311, and
Indian Head School Division No. 19 v. KNight 30 C.C.E.L., 237.
Both are distinguishable on their facts and neither decision is
applicable to the instant grievance. In Nicholson, the appellant
was employed as a constable and was dismissed from his office
without having been given reasons and hence an opportunity to state
his case. Nicholson was deprived of an existing right and the
court imposed an obligation of giving reasons to an employee in
such circumstances in furtherance of the employer's duty of
fairness. In Indian Head School v. Knight the employee, Knight,
a director of education, was dismissed without cause on three
months' notice. His claim for wrongful dismissal was dismissed at
trial, but allowed on appeal, the Court of Appeal holding that s.
10
112 of the Saskatchewan Education Act required 30 days notice of an
intention to terminate and a hearing. The Supreme Court reversed
the Court
of Appeal, holding that the respondent could be dismissed
at pleasure and that the content
of the duty of fairness in his
case was minimal in that he was entitled to know the reasons for
dissatisfaction with his performance and to an opportunity to be
heard. The Court noted that, generally speaking, there is no duty
of procedural fairness in dismissing the holder of an office at
pleasure in the absence of provisions in the statute, regulations
or contract governing the relationship which conver a right to a
hearing or to make representations. This again was a case in which
the employee had an existing office from which he was dismissed.
Miss Hendershott did not have any existing right to
continue to be employed after the end of the month in which she
reached the age of 65 years. On the contrary, she had a statutory
obligation to retire, and there was no obligation upon the part of
the employer to re-appoint her. I find that, in any case, there
was no procedural unfairness toward the Grievor in all of the
11
circumstances, and for the foregoing reasons I would dismiss the
grievance.