HomeMy WebLinkAbout1995-1946.Madden.96-11-19ON-limo
CIWWN EMPLOYEES
GRIEVANCE
SElTLEMENT
BOARD
EMPLOY& CE LA COUIUWNE
cEL’oNlARn
COMMISSION DE
RliGLEMENT
DES GRIEFS
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GSB # 1946/95
CUPE # 94-30
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
CUPE 1750 (Madden) Grievor
- and -
The Crown in Right of Ontario
(Workers' Compensation Board)
Employer
BEFORE: O.V. Gray Vice-Chairperson
FOR TEE
GRIEVOR
R. Carnovale
National Representative
Canadian Union of Public Employees
FOR TEE
EMPLOYER
E. Kosmidis
Counsel Workers' Compensation Board
HEARING October 15, 1996
DECISION
John Madden’s grievance dated May 30, 1994 concerns the calculation of
his vacation entitlement.
Under Article 11 of the parties’ collective agreement, the number of weeks
of paid vacation to which a permanent employee is entitled depends on his or her
number of years of “continuous service from his most recent date of hire.” The
bargaining unit covered by the current and all previous collective agreements
between the parties includes all employees of the employer, with exceptions not
relevant here. The collective agreement, however, distinguishes between and
makes different provisions for “part-time and temporary employees” on the one
hand and “permanent” and “probationary” employees on the other.
Mr. Madden was hired as a temporary employee on April 1, 1986 and has
worked for the employer without interruption ever since. He became a perma-
nent employee effective April 10, 1987. The union says that April 1, 1986 is the
grievor’s “his most recent date of hire” for purposes of Article 11. The employer
says that April 10, 1987 is the relevant date. The employer also says that even if
the unions interpretation of Article 11 is correct, the doctrine of estoppel should
be applied to prevent the union from enforcing that interpretation until the end
of the term of the current collective agreement.
At the opening of the hearing the parties agreed on the following:
1. This grievance involves the interpretation of Article 11 of the Collective
Agreement and how the Employer has calculated vacation entitlement
for its employees.
2. Under Article 11, an employee having one year of service but less than
eight years, is entitled to vacation with pay accumulated at the rate of
one and one quarter days for each month, to a total of 15 days annually.
3. After eight years of service but less than 15 years, an employee is enti-
tled to vacation with pay accumulated at the rate of one and two thirds
days for each month, to a total of 20 days annually.
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4. After 15 years of service, an employee is entitled to 25 days of vacation
annually. After 25 or more years of service, an employee is entitled to 30
days vacation annually.
5. The Union’s position is that Article 11, when calculating service for de-
termining vacation entitlement, provides that temporary service should
be taken into account. Specifically, if an employee is hired by way of a
contract, on a temporary basis, and subsequently hired as a permanent
employee, without any break in service, the temporary service should be
taken into account when determining length of service and calculating
vacation entitlement.
6. The Employer’s position is that, in accordance with the provisions of Ar-
ticle 11, it need only consider permanent employment in determining
when an employee attains eight years of service thereby qualifying for 20
days of vacation per year. Therefore, there has been no violation of the
Collective Agreement.
7. Vacation entitlement for employees was set out in Article 11 of the origi-
nal Collective Agreement which was in effect from October 3, 1975 to
September 30, 1976.
8. The history of Article 11, as contained in the various Collective Agree-
ments between the parties, is traced in Tab 1.
9. Since the very first Collective Agreement, the employer has consistently
considered permanent service only when calculating an employee’s vaca-
tion entitlement. The Union acknowledges that it was aware of this prac-
tice as of April 5, 1991.
10. The last Collective Agreement was negotiated effective January 1, 1993
to December 31, 1993. This agreement has been extended for two years
and will expire on December 31, 1996 (sic).
11. By agreement between the parties, the outcome with respect to this
grievance will apply to Grievance 94-30, the Policy Grievance, dated May
30, 1994, without the need for a separate hearing.
12. The parties agree that any issue as to the appropriate remedy if a breach
is established, including any issue about the time period(s) for which
there should be a remedy, is deferred until after the arbitrator deter-
mines whether there has been a breach for which there should be a rem-
edy. If the time when the Union first became aware of the employer’s
practice is relevant to any issue about the nature or extent of a remedy,
the employer may seek to establish that the Union knew of its existence
earlier than April 5, 1991.
The material referred to in paragraph 8 shows that the periods covered by the
parties’ last 4 collective agreements, including the extension referred to in para-
graph 10, were October 1, 1990 to September 30, 1991, October 1, 1991 to De-
cember 31, 1992, January 1, 1993 to December 3 1, 1993 and January 1, 1994 to
December 3 1, 1996.
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Articles 11.01 and 11.02 of the parties’ collective agreement provide as
follows:
ARTICLE 11
VACATION
11.01 Calculation of Vacations
The calculation of vacation leave and vacation pay entitlement, will
be based on the employee’s continuous service from his most recent
date of hire, and shall be computed as of his anniversary date and
each anniversary date thereafter.
11.02 Vacation Entitlement for Permanent Staff Emplovees
(a) An employee of the Board having one (1) year of service, but less
than eight (8) years is entitled to vacation with pay accumulated
at the rate of one and a quarter (1 l/4) days for each month for
which pay is received to a total of fifteen (15) days annually.
Notwithstanding the above, an employee with less than one (1)
year of service shall accumulate vacation at the rate of one and a
quarter (1 l/4) days for each month of service, and may, after
four (4) months of completed service, draw on his vacation enti-
tlement for a total of five (5) days of vacation which may be taken
after the completion of four (4) months service.
(b) After eight (8) years of service but less than fifteen (15) years, an
employee is entitled to vacation with pay accumulated at the rate
of one and two-thirds (1 213) days for each month for which pay is
received to a total of twenty (20) days annually.
(c) After fifteen (15) years of service but less than twenty-five (25)
years, an employee is entitled to vacation with pay accumulated
at the rate of two and one-twelfth (2 l/12) days for each month
for which pay is received to a total of twenty-five (25) days annu-
ally.
(d) After twenty-five (25) or more years of service, an employee is
entitled to vacation with pay accumulated at the rate of two and
a half (2 l/2) days per month for which pay is received to a total
of thirty (30) days annually.
(e) Notwithstanding the above, accumulation of vacation entitlement
shall not be earned for any unpaid continuous absence of twenty-
three (23) consecutive working days. Where intermittent return
to work is less than five (5) working days, the absence shall be
considered continuous for the purposes of these calculations.
As its heading indicates, Article 11.02 governs the vacation entitlement of
‘(Permanent Staff Employees.” The vacation pay entitlement of Probationary
employees on termination (which appears to be the only circumstance in which
an issue of vacation entitlement would arise for someone still on probation) is
addressed in Article 11.05(b). In collective agreements prior to the one which
came into effect as of October 1, 1984, the vacation entitlement of “Employees
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other than Permanent Staff’ was addressed in another portion of Article 11.
Commencing with that 1984 collective agreement, vacation entitlement and
other entitlements of part-time and temporary employees have been addressed
in Article 22.
The term “service” is not defined in the collective agreement. “Seniority” is
defined in terms of service:
ARTICLE 4
SENIORITY
4.01 Seniority Definition
(a) For any employee appointed to a position in the bargaining unit
after May 31, 1977, seniority as referred to in this Agreement,
shall be defined as the length of service from the most recent
date of appointment to the bargaining unit.
(h) Effective the Date of Ratification of this Agreement, for all em-
ployees in the bargaining unit as of May 31, 1977, seniority as re-
ferred to in this Agreement, shall be based upon and shall mean
length of continuous service of the employee with the Employer.
It is understood, however, that for the purposes of application of
this Article, any person who is a non-bargaining unit employee
and not a manager or above who is appointed to a position in the
bargaining unit and who was employed in the bargaining unit as
of May 31, 1977, shall be entitled to only that portion of their
seniority, if any accumulated as an employee in the bargaining
unit or a position which would have been in the bargaining unit
had the bargaining unit existed at that time.
(c) On the successful completion of the probationary period, an em-
ployee wilI be credited with seniority from the most recent date of
employment into the bargaining unit.
(d) Employees in positions currently excluded from the collective
bargaining unit will receive seniority credit for all continuous
service should their position be deemed suitable for inclusion in
the bargaining unit.
4.02 Probationary Emnlovees
A newly hired employee shall be on probation for a period of six (6)
months from the date of hiring.
4.03 Loss of Senioritv
An employee will lose seniority and continuous service if he:
(a) is discharged and the discharge is not subsequently reversed
(b) voluntarily terminates employment
(c) retires on superannuation or is retired at age 65
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(d) is absent from work in excess of five (5) working days without
reason acceptable to the Employer or without notifying the Em-
ployer, unless such notice was not reasonably possible
(e) fails to return to work following a layoff within seven (7) calen-
dar days of being notified to do so, by registered mail, without
just cause. It shall be the responsibility of the employee to keep
the Employer informed of his current address
(I) is laid off for a period longer than twenty-four (24) months, or for
a period longer than that of his seniority, in the event that his
seniority at the time of layoff is less than twenty-four (24)
months.
Article 22 deals with the entitlements of part-time and temporary em-
ployees:
ARTICLE 22
PART-TIME AND TEMPORARY EMPLOYEES
Part-time and temporary employees who are ordinarily required to work
more than thirteen (13) hours per week, and employees who work on a
regular and continuing basis are entitled to the following:
. . .
(c) Vacation pay shall be based upon four percent (4) percent of total earn-
ings in the twelve (12) months of employment for which the vacation is
given, or part thereof for which no vacation pay has previously been
given.
. . .
(g) A part-time or temporary employee who becomes a probationary em-
ployee, will for the purpose of his probationary period receive credit for
his part-time or temporary service on the basis of time worked in the
previous twelve (12) months and subject to a maximum credit of no more
than one-half (l/2) of the probationary period.
Under this section; the part-time service to be credited against the pro-
bationary period shall mean time on the same or similar work for which
he became a probationary employee.
When a part-time or temporary employee becomes a permanent em-
ployee he shall receive seniority for all of his part-time or temporary em-
ployment immediately prior to his full-time employment.
(k) Temporary full time bargaining unit employees who have applied for
permanent bargaining unit positions posted in accordance with Article 5
shall be considered if there are no qualified permanent bargaining unit
applicants. For purposes of Article 5.05 length of unbroken service with
the Employer shall be considered as “seniority”.
(1) This Article; together with Article 13.01(c), constitutes the entire Agree-
ment between the parties on this subject, except for the employee’s right
to grieve under Article 2 Grievance Procedure. ._
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(Article 5.05 provides that in making staff changes, transfers or promotions,
seniority shall be the determining factor where qualifications and ability are
relatively equal. Article 13.01 concerns the documentation to be given to a newly
hired probationary or temporary employee. )
Before the parties agreed on the statement of facts quoted earlier, there
was some discussion about whether reference could be made to the without
prejudice settlement in 1991 of an earlier grievance involving a large number of
Vocational Rehabilitation Caseworkers who had begun work as temporary em-
ployees in 1989 and had subsequently become permanent employees. In the re-
sult, the parties agreed that there would be no reference to that settlement.
In addition to the agreed facts, the union relied on facts recited in the
Board’s decision of August 29, 1991 in another proceeding between these parties:
Stuchiw, 997/89 (Stewart). In particular, it argued that a statement made by the
local union president in her testimony in that case would have put the employer
on notice that the union was opposed to the practice in respect of which the em-
ployer claims an estoppel here, thus bringing any such estoppel to an end no
later than the end of the period covered by the collective agreement then in ef-
fect. Apart from that, neither party sought to establish any other facts on which
to base their respective positions.
The individual and union grievances addressed in Stachiw, were
prompted by a letter that the individual grievor, Ms. Stachiw, received from the
employer in June 1989. The letter informed her that her continuous service date
had been changed from October 20, 1986 to May 27, 1987 and that this would
delay the time when she would qualify for vacation entitlement at the next
higher level. The employer had made the adjustment as a result of the grievor’s
having been absent from work for a lengthy period while receiving long term dis-
ability (,,LTD”) benefits. The employer’s position was that such an adjustment
was authorized by the language which now appears in article 11.02(e) of the col-
lective agreement. The union took the position that the adjustment was not
authorized by that language because the grievor’s absence while receiving LTD
benefits was not an “unpaid . . . absence”. The employer claimed in the alternative
that if the union’s interpretation was right, the union should be estopped from
enforcing it because it had failed to challenge the employer’s past practice of
making such adjustments for employees in similar circumstances.
-7-
At the hearing in Stachi~o on April 5, 1991, the employer led evidence that
until December 1988 it had adjusted both the seniority date and the continuous
service date of employees who had been absent while in receipt of LTD benefits.
Prior to 1986, adjustments had been reflected in seniority lists that the employer
posted. In and after 1986, affected employees had been sent letters like the one
received by Ms. Stachiw. In 1978 the union had filed a grievance complaining
about adjustment of an employee’s seniority date as a result of such an absence,
but had not pursued the grievance. Another such grievance - the Cornet griev-
ance - was filed in 1988. That grievance was referred to arbitration but then
withdrawn by the union without explanation. An employer witness who was re-
sponsible for the administration of the collective agreement and had been a
member of the employer’s bargaining committee testified that he took this as ac-
quiescence in the employer’s interpretation, and would have raised the matter in
bargaining if he had been aware that the union was challenging its practice:
Mr. Baldwin stated that by virtue of the fact that the Union did not pursue
the matter of continuous service he concluded that the Union accepted the
Employer’s interpretation of the Collective Agreement. He stated that if the
Employer had been aware that the Union was challenging the manner in
which continuous service had been dealt with it would have raised the mat-
ter at negotiations in order to preserve its position.
The Stachiw decision also refers to correspondence exchanged between the
union and employer after the Cornet grievance was withdrawn. Although this is
not entirely clear, it appears from the decision that the effect or result of that
correspondence was that the employer agreed not to adjust an employee’s senior-
ity for any period of time in which they receive LTD benefits, effective December
1988. With reference to this exchange of correspondence, the decision recites that
“service was not addressed.”
Against that background, the union relies in this case on the fact that in
Stachiw the then president of the local union, Ms. Haffenden, testified as follows:
Ms. Haffenden testified that she was not aware of the grievances that were
filed in 1978. She stated that the Cornet grievance in 1988 was withdrawn
because it was untimely by a few months and that it was the Union’s view
that it was appropriate for the issue of seniority to be discussed with the
Employer. Ms. Haffenden stated that from the Union’s perspective seniority
and service were “the same thing”. She stated that it was only in connection
with the present grievances that the Union came to understand that the
Employer viewed them differently and that the Employer’s adjustments to
continuous service dates affected vacation entitlement.
Argument
The union argued that “service” and “seniority” are, in effect, “the same
thing” under this collective agreement. Article 4.01 defines an employee’s sen-
iority as the length of his or her service in the bargaining unit. Employment as a
temporary employee is employment in the bargaining unit. The employment of a
temporary employee in the bargaining unit continues if he or she becomes a pro-
bationary employee and then a permanent employee. The full period since last
hiring constitutes that employee’s service and, hence, his or her seniority. This is
confirmed by article 22(g). An employee’s “service” for purposes of Article 11.02 is
“the employee’s continuous service from his most recent date of hire” according to
Article 11.01. “Date of hire” refers to the time when the employee last became an
employee, not the date when he or she became a permanent employee.
With reference to the employer’s estoppel argument, the union submitted
that there can be no estoppel when the employer has not established detrimental
reliance on some representation by the union. Moreover, even if the circum-
stances existing before the April 5, 1991 hearing in Stachiw gave rise to an es-
toppel, Ms. Haffenden’s testimony at that hearing put the employer on notice
that the union considered seniority and service to be the same. That brought any
such estoppel to an end no later than the next opportunity thereafter to renego-
tiate the collective agreement, which was later in 1991. In the alternative, if
there was an estoppel thereafter the filing of this grievance brought it to an end
effective the next opportunity thereafter to renegotiate the collective agreement,
which is at the end of 1996.
In addition to the decision in Stachiw, the union’s representative referred
in argument to Re St. Andrews Centennial Manor and Ontario Public Service
Employees Union, Local 328 (1991, 23 L.A.C. (4th) 129 (T. Jolliffe), Re Bruntford
General Hospital and Ontario Nurses Association (1989), 7 L.A.C. (4th) 399, and
Re CUPE 1750 (Policy Grievance) and WCB, GSB File1035/90, decision dated
March 2 1, 1995 (Kirkwood).
The employer submitted that “date of hire” in Article 11.01 means date of
hire as a permanent employee. In the last paragraph of Article 22(g), the parties
expressly provided that seniority earned by a part-time or temporary employee
would be carried over if and when he or she became a permanent employee. The
employer argued that the parties would have made a similar provision with re-
-9-
spect to service if they had intended a permanent employee to be credited with
prior service as a part-time or temporary employee citing OPSEU (Rinehart) and
Thames Valley Ambulance Service, GSB File 904191, decision dated November
29, 1994 (Verity). In any event, the employer said, an estoppel arises from the
union’s failure to challenge its practice of calculating service in accordance with
this interpretation: Re TRW Canada, Curr Division and Canadian Automobile
Workers, Local 197 (1989) 4 L.A.C. (4th) 310 (Palmer), Re St. Mary’s General
Hospital and London & District Service Workers’ Union, Local 220 (1992) 26
L.A.C. (4th) 189 (Stewart), Re Colonial Cookies and United Food & Commercial
Workers International Union, Local 617P (1993), 37 L.A.C. (4th) 69 (Haefling),
Re Domglas Inc. and Aluminum, Brick & Glussworkers International Union, Lo-
cal 2602 (1994), 40 L.A.C. (4th) 398 (Keller). The employer submitted that the
‘Stuchiw decision addressed an entirely different issue, and that the testimony in
that case cannot be treated as notice that the union disagreed with the employer
interpretation at issue here. It contended that it is therefore entitled to the bene-
fit of an estoppel until the end of the term of the collective agreement in effect at
the time the grievance here was filed.
Decision
According to Article 11.0 1 of the parties’ collective agreement, the number
of weeks’ paid vacation to which a permanent employee is entitled under Article
11.02 depends on his number of years of “continuous service from his most recent
date of hire.” Ordinarily, when used without qualification, “service” describes the
length of time that person had been an employee, and “date of hire” describes a
date on which someone not then an employee became an employee. It is apparent
from the language of Article 4 of their collective agreement that the parties un-
derstood those terms in those ways. They used “continuous service” in Article
4.01(d) to refer to the entire period of an individual’s employment, without re-
gard to whether that employment was in the bargaining unit or not. In the bal-
ance of Article 4.01, the parties were careful to use “most recent date of ap-
pointment to the bargaining unit” and “most recent date of employment into the
bargaining unit” to confine seniority to service in the bargaining unit. One would
have thought that parties who had used those phrases in those ways would have
added suitable qualifying words in Article 11 if they had intended that the
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“service” on which the vacation entitlement of a permanent employee is based
was to be limited to service while employed as a permanent employee.
While the parties did expressly provide in the third paragraph of Article
22(g) for credit for prior seniority upon a part-time or temporary employee’s be-
coming a permanent employee, the absence of a corresponding provision with re-
spect to service does not persuade me that the parties did not intend service as a
part-time or temporary employee to be included in the service with which Article
11 is concerned. A part-time or temporary employee does not become a perma-
nent employee without first serving as a probationary employee. The first two
paragraphs of Article 22(g) provide that in determining when such a probation-
ary employee completes the probationary period, he or she will only get partial
credit for prior part-time or temporary service in the same or similar work. The
third paragraph serves to negative any argument that the first two paragraphs
also limit the credit for prior part-time or temporary service in calculating sen-
iority in the circumstances that they address. It confirms that despite the con-
tent of those paragraphs, in the circumstances they address seniority is calcu-
lated just as one would have thought from the more general language of Article
4.0 l(a).
The Rinehart decision on which the employer relies dealt with a vacation
provision which based vacation entitlement on numbers of “years” without ex-
pressly saying what sort of “years” were meant. Here, the parties have expressly
said that vacation entitlement is based on “years of service.”
I am not persuaded that “years of service” in Article 11.02 refers only to
the period of a permanent employee’s employment after he or she attains the
status of permanent employee. Article 11.0 1 says, in effect, that “service” in Arti-
cle 11.02 means an employee’s period of service as an employee since he or she
last became an employee. For an employee who has gone from part-time or tem-
porary status to probationary status to permanent status without any interven-
ing break in employment, the service on which his vacation entitlement is based
includes his service as a part-time or temporary employee, his service as a proba-
tionary employee and his service as a permanent employee.
Having determined that the interpretation contended for by the union is
the correct one, I must now determine whether the union is estopped from en-
* ll-
forcing that interpretation for the life of the present collective agreement, which
was the one in effect at the time these grievances were filed.
To establish an estoppel, the employer must show that by words or con-
duct the union made a representation intended to affect the legal relations of the
parties, that the employer acted in reliance on that representation, and that as a
result of so acting, the employer would suffer detriment if the employer’s rights
and obligations were now assessed as though they were unqualified by its earlier
representation. (See generally Brown & Beatty, Cunadian Labour Arbitration
(3d) at paragraphs 2:22 10 and 2:2220).
A basis for the estoppel claimed by the employer must be found, if at all,
in the statement of facts on which the parties agreed. There is no express agree-
ment that the union made a representation intended to affect the legal relations
of the parties, nor that the employer acted to its detriment in reliance on any
such representation. There is only the parties’ agreement on the periods covered
by the parties’ successive collective agreements and on the following statements
of fact:
Since the very first Collective Agreement, the employer has consistently con-
sidered permanent service only when calculating an employee’s vacation en-
titlement. The Union acknowledges that it was aware of this practice as of
April 5, 1991.
The employer says that the failure of the union to challenge its calcula-
tions at any time before the filing of the grievance(s) now before me amounted to
a representation that those calculations were in accordance with the require-
ments of the collective agreement. The employer’s position with respect to detri-
mental reliance appears to be that I can and should presume or infer from the
surrounding circumstances that it relied on this alleged representation in deter-
mining whether to raise the matter in collective bargaining, that but for the al-
leged representation it would have sought language that more clearly supported
its interpretation.
I note first that the agreed statement of fact says nothing about whether
the grievance before me was the first to challenge a vacation entitlement calcula-
tion which ignored service other than service as a permanent employee. It seems
implicit in the way the matter was argued, however, that this was the first
grievance to focus directly and explicitly on that issue. In any event, my decisicn
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does not turn on the employer’s failure to either prove or secure agreement to
that particular fact.
The absence of grievances would only be significant, however, if in the
relevant time frame there were occasions when the union could reasonably have
been expected to file a grievance that took issue with a calculation of the sort in
issue here. No such occasions have been identified prior to April of 1991, when
the union is first said to have been aware of the employer’s method of calcula-
tion. There is nothing to indicate that the employer’s misinterpretation materi-
ally affected any such employee’s enjoyment of the additional vacation provided
for in paragraph (h) of Article 11.02 prior to April 199 1, nor that the union was
aware or should have been aware that any employee was so affected prior to
April 1991. In short, there is nothing that would transform the absence of griev-
ances into apparent acquiescence prior to the time when the parties agree the
union was actually aware of the employer’s misinterpretation. I do not have to
decide whether, as cases cited by the employer suggest, a party may be estopped
by its failure to challenge conduct of which it was not in fact aware if the conduct
was so open and frequent that the party ought to have been aware of it. The facts
before me do not support the proposition that the union ought to have been
aware of the employer’s misinterpretation earlier than it was.
I am not told how the union became aware of the employer’s misinterpre-
tation. There is no indication that this awareness arose out of the employer’s
having denied any particular employee paid vacation to which he or she would
have been entitled on the union’s interpretation of Article 11. Indeed, there is
nothing before me to indicate that any employee suffered any ill effect from the
employer’s misinterpretation before Mr. Madden did in 1994. Moreover, there is
nothing before me from which I could infer that it is likely that there were some
such persons.
In the absence of an individual aggrieved by the adverse result of an em-
ployer interpretation with which the union disagreed, one would not necessarily
expect the union to make the interpretation the subject of a policy grievance im-
mediately on becoming aware of it. In those circumstances a union might simply
await an occasion when something of substance turned on the resolution of its
disagreement with the employer.
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Considering only permanent service when calculating an employee’s con-
tinuous service date for purposes of vacation entitlement would result in employ-
ees’ having seniority dates different from (earlier than) their continuous service
dates. In April 1991, the union was engaged in a dispute with the employer
about the employer’s having treated seniority and service differently in other cir-
cumstances. In the context of that dispute, the employer heard from the local
union’s president that the union considered that seniority and service were the
same thing. I recognize that this was not an attack explicitly focused on the in-
terpretation challenged here. It was, however, an assertion of a general principle
inconsistent with that interpretation. The union’s having asserted that inconsis-
tent general principle was part of the context which had to be taken into account
in assessing the meaning of any contemporaneous or subsequent non-verbal un-
ion conduct on which the employer now seeks to rely in support of an estoppel. If
an employer decision maker had testified that he or she believed after April 5,
1991 that the union agreed with the interpretation advanced by the employer
here, such a witness might have been challenged to explain (among other things)
how he or she persisted in that belief after learning of the local union president’s
testimony on April 5, 1991 in Stachi~u. While the question may not have been
unanswerable, these observations illustrate the significance of the fact that no
such testimony was offered.
In short, the employer has offered no direct evidence of the elements
which must be established to support the estoppel it claims, and I am unable to
infer the existence of those elements from the information put before me. The
timing of this grievance and the companion policy grievance may affect the pe-
riod in respect of which any remedy may be given, but does not give rise to an
estoppel.
The grievance therefore succeeds. The union’s interpretation of Article 11
is correct, and it is not estopped from enforcing that interpretation in these pro-
ceedings. I remain seised with the matter of remedy, as the parties have re-
quested.
Dated at Toronto this 19th day of November, 1996. &.(L&.4Cf
Owen V. Gray, Vice-Chair