HomeMy WebLinkAbout1994-0951.Ardell.95-11-10ONTARIO
CROWN EMPLOYEES
GRIEVANCE
SETTLEMENT
BOARD
EMPLOY~S DE LA COURONNE
DE L’ONTARIO
CPMMISSION DE
REGLEMENT
DES GRIEFS
180 DUNDAS STREET WEST, SUITE 2100, TORONTO, ONTARIO M5G 118
180. RUE DUNDAS OUEST. BUREAU 2100. TORONTO (ONTARIO). MSG 128
BEFORE:
FOR
THE
GRIEVOR
GSB # 951/94
CUPE # 92-102
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
CUPE 1750 (Ardell) Grievor
- and -
The Crown in Right of Ontario
(Workers' Compensation Board)
Employer
HEARING
TELEPHONE/T~LLfPHONF: (4 16) 326- I388
FACSIMILE/T~L~COPIE : (4 16) 326- 1396
FOR THE
EMPLOYER
W. Kaplan Vice-Chairperson
P. Douglas
National Representative
Canadian Union of Public Employees 1750
E. Kosmidis
Counsel
Workers' Compensation Board
August 28, 1995
October 30, 1995
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Introduction
This case concerns a September 29, 1992 grievance filed by Kim At-dell, an
employee of the Workers’ Compensation Board based in Hamilton. The
grievance proceeded to a hearing in Toronto at which time employer counsel
raised a preliminary objection. In the employer’s submission, the Board
was without jurisdiction to hear the grievance as it had been settled. The
union took the position that the grievance had not been settled and that the
Board should, therefore, inquire into the merits of the dispute. At the
request of the parties, the hearing, and this decision, is limited to the
disposition of the employer’s preliminary objection.
The Employer’s Objection
Mr. Edward Baldwin, a staff relations specialist with seventeen years
experience at the WCB, testified on behalf of the employer. According to
Mr. Baldwin, the grievor’s grievance was processed in the usual way. On
August 18, 1993, a step 3 grievance meeting was held. Subsequently, on
October 1, 1993, the employer offered to settle the grievance by offering
the grievor the “next available vacancy for Payment Specialist in the
Hamilton Regional Office, which occurs within 18 months from the date of
this letter.” In early February 1994, Mr. Baldwin received a fax from Mr.
John Madden, the chief steward of CUPE, Local 1750, replying to the
employer’s October 1 st letter. Mr. Madden inquired in his fax whether the
employer’s proposed settlement included training. Mr. Madden noted that it
had been almost a year since the grievor had occupied the position in
question, and the fax concluded with the following statement: “If this [the
training] were assured, I am advised we would have a settlement.”
After receiving this fax, Mr. Baldwin inquired whether further training
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would be possible, learned that it was and, on February 9, 1994, advised Mr.
Madden who said “thanks.” Mr. Madden’s fax was introduced into evidence,
and on it appear some marginal notes made by Mr. Baldwin. Suffice it to say
that Mr. Baldwin concluded, the condition precedent having been met, that
the grievance was resolved. However, on September 6, 1994, Mr. Baldwin
received a telephone call from Mr. Madden. Apologetic in tone, Mr. Madden
advised Mr. Baldwin that the grievor was not satisfied with the terms that
had been reached, and that the union, therefore, had no option but to proceed
to arbitration
In cross-examination, Mr. Baldwin agreed that he never sent the union or the
grievor any correspondence setting out his understanding that the matter
had been resolved. He also agreed that he did not express any surprise, or
say “hey, what are you talking about” when Mr. Madden advised him in early
September 1994 that the union and grievor wished to proceed to arbitration.
According to Mr. Baldwin, he simply “heard Mr. Madden out” and then
recorded a summary of their conversation in a memorandum to file. He
admitted, however, that in February 1995, in another effort to resolve the
dispute, he sent a further settlement offer to the union and the grievor. It
did not state the employer’s view that the matter had already been settled.
It was, however, without prejudice. The offer was rejected and a counter-
offer made. The employer rejected the counter-offer.
The Union’s Case
Mr. Madden testified on behalf of the union. He was, as noted above,
involved in the settlement discussions and testified that as a result of
information that he had obtained from a local steward in the grievor’s
office, he concluded that the matter could be settled on the terms
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suggested by the employer as long as additional training was provided.
Accordingly, Mr. Madden advised Mr. Baldwin of this. However, in the
aftermath of doing so he learned from the grievor that she had no intention
of settling on that basis as she had a number of outstanding concerns. Mr.
Madden then contacted Mr. Baldwin and apologetically explained that there
had been a misunderstanding and that it was his mistake. Mr. Baldwin never
told him that the matter was resolved. Mr. Madden candidly agreed in
cross-examination that when he had his February 1994 discussions with Mr.
Madden, he thought that he was settling the grievance.
Employer Argument
In the employer’s submission, the evidence was crystal clear that the
parties, in February 1994, resolved the matters in dispute when they
entered into a final and binding settlement of Ms. Ardell’s grievance. The
fact of the matter was that the employer made a settlement offer and the
union, the other party, accepted that offer. Having done so, the matter was
resolved.
Employer counsel took the position that settlements such as the one at
issue in this case, while not written down, were valid nevertheless. The
only way our system of labour relations can work, in the employer’s view,
is if the parties have confidence, when they settle outstanding matters,
that their settlement will be honoured and not be subjected to subsequent
attack when one of the parties, for whatever reason, determines the
settlement is no longer to its liking. Accordingly, and on the facts of the
instant case, employer counsel urged me to find that the settlement
continued in force, and asked me to issue a declaration to that effect.
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Union Argument
In the union’s submission, this was an appropriate cast I forego any initial
temptation to conclude that there was a settlement ant instead, to
carefully review all the background facts. A careful analysis, in the union’s
view, could only lead one to conclude that there had been no settlement and
that the issue between the parties, namely the grievance, remained very
much alive.
Mr. Douglas began by noting that the parties have historically enjoyed both
cordial and informal relations. While it was true enough that a settlement
could be informally reached, it was the union’s submission that no such
settlement had been arrived at in this case. It was noteworthy, in that
regard, that the so called settlement was never reduced to writing, nor did
Mr. Baldwin ever refer to it in any of his subsequent conversations or
dealings with the union or the grievor. And while Mr. Baldwin availed
himself of several opportunities to record his discussions with Mr. Madden,
he never wrote a single memoranda to file indicating his view that the
matter had been resolved. Indeed, it was only after employer counsel
became involved that the existence of a settlement was raised as a bar to
further proceedings. It was also noteworthy, the union argued, that the
position in question, namely the one provided for in the settlement, was
never offered to the grievor. Surely one way of assessing whether a
settlement had taken place was by considering compliance. In this case,
the very terms of the agreement, assuming that it existed, had never been
given effect.
The union also took the position that the employer’s February 1995 attempt
to resolve the matter indicated its understanding that the issue had not
6
been settled. Turning to the text of the employer’s offer, Mr. Douglas
pointed out that it stated that it was “to settle all matters related to
Grievance #92402...[and] is made without prejudice or precedent to any
further dealings between the parties.” These words evidenced, in the
union’s view, a recognition on the part of the employer that the grievance
had not, as it later claimed, been resolved. Accordingly, and for the reasons
just given, the union asked that the employer’s preliminary objection be
dismissed, and the grievance be allowed to proceed on its merits.
Decision
Having carefully considered the evidence and arguments of the parties, I
have come to the conclusion, notwithstanding the very able representations
of Mr. Douglas, that the employer’s preliminary objection should be allowed
and the grievance dismissed.
Very simply, I find on the facts of this case that the employer made an
offer to settle this case, and that offer was accepted by the union. This is
not a case, as in Re Town of Glace Bav and CUPE 42 L.A.C. (4th) 188 (North),
an award cited by the union, where the offer was conditional on some event.
It is true that there was a condition - namely, the provision of some
training - but that condition had been complied with and once it was, the
employer’s offer was agreed to.
While the employer made a further offer to settle the matter in February
1995, the fact that it did so hardly leads one to conclude that it was
abandoning its position that the matter had already been resolved.
Obviously, a party to a settlement can, on the one had, maintain that a
settlement is in effect, but in order to avoid litigation, in a case such as
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this one where one of the parties has stated its intention to proceed to
arbitration, make further efforts, on a without prejudice basis, to resolve
the dispute. There is no evidence about why the grievor did not accept the
second settlement offered to her. What the evidence does establish is that
the union counter-offered and the employer maintained its position. Once
again, the fact that it did so, like the fact that it was only when counsel
became involved that the employer went explicitly on the record that the
matter had been resolved is neither here nor there. When all of the
circumstances of this case are reviewed it is clear that the parties reached
a settlement and then one of them attempted to resile from it. This
conclusion finds support in Mr. Madden’s evidence that he knew that the
February discussions were directed to settling the grievance, in his fax to
the employer, and in his actions after the fact. There can be really little
doubt in this case but that at the relevant times, the parties knew that they
were settling a grievance and, for some considerable period of time, at
least in until the fall of 1994, acted as if that grievance was resolved.
The fact of the matter is that parties reach all sorts of settlements of
outstanding matters in dispute. Some cases are settled on better terms
than others. There is no reason in this case to set aside the settlement
that the parties reached, and doing so would, in fact, be counter to good
labour relations which requires that all settlements, for good or ill, absent
compelling reasons to the contrary, be given effect.
It is true enough that the settlement was never executed in the sense that
the grievor was not given the position in question. Suffice it to say that
the limited evidence on point was equivocal about the availability of the
desired position. Moreover, it should be noted that the grievor
8
communicated her unwillingness to accept the settlement’s terms and her
desire to proceed to arbitration. That being the case, it is hardly surprising
that the settlement was never given full effect. Finally, there was some
evidence about a GSB decision that was issued after the parties had, as
found in this award, settled this particular grievance. For the reasons
already given, I have found that this settlement remains in effect and it,
therefore, trumps any subsequently issued GSB award, even assuming for
the sake of argument that such an award may have affected the grievor’s
rights.
Accordingly, and for the foregoing reasons, the grievance is dismissed.
DATED at Toronto this 10th day of November 1995.
PF ----------------a
William Kaplan
Vice-Chairperson