HomeMy WebLinkAbout2012-1187.Roode.13-05-02 DecisionCrown Employees
Grievance Settlement
Board
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Toronto, Ontario M5G 1Z8
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Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
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Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB#2012-1187
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Labourers' International Union of North America - Local 506
(Roode) Union
- and -
The Crown in Right of Ontario
(Metro Toronto Convention Centre Corporation) Employer
BEFORE Brian Sheehan Vice-Chair
FOR THE UNION Glen Chochla
Labourers' International Union of North
America, Local 506
Counsel
FOR THE EMPLOYER Clifford Hart
Miller Thomson LLP
Barristers and Solicitors
HEARING September 27, November 15 & 19,
December 18, 2012 and February 26, 2013.
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Decision
[1] The grievance that is the subject matter of this Award concerns a claim that the
Employer violated the collective agreement by removing Cory Roode (the “grievor”)
from the position of Painter 2.
[2] At the commencement of the hearing, the Employer made a preliminary motion
seeking the dismissal of the grievance on the grounds it was not filed in a timely
manner.
The Background Facts
[3] The following chronology of undisputed facts sets out the background for the
timeliness issue:
1. September 26, 2011- the grievor, who was employed as a casual
employee in the Docks area since December 2008, posted into a
permanent position of Painter 2 in the Engineering Department.
2. November 23, 2011- the grievor was removed from the Painter 2
position and moved back to his casual position in the Docks
area, as the Employer was of the view that, pursuant to Article
15.04 of the collective agreement, he failed to demonstrate
during the course of the 60 shift trial period, that he was suitable
for the position.
3. On December 15, 2011- the grievor contacted Mr. Michael
Bettencourt, Business Representative for LIUNA, Local 506 and
advised Mr. Bettencourt that he had been removed from the
Painter 2 position. The grievor claimed that he was not provided
a fair opportunity to successfully complete the trial period.
4. On December 16, 2011- Mr. Bettencourt contacted Ms. Esther
Lee, Vice President, Human Resources & Administration for the
Employer regarding the removal of the grievor from the Painter 2
position. Mr. Bettencourt advised Ms. Lee of the grievor’s view
that he was given a “rough ride” throughout the course of the trial
period. Mr. Bettencourt requested that a labour-management
meeting be set up to discuss the issue.
5. December 16, 2011- pursuant to the advice of Mr. Bettencourt,
the grievor, pursuant to Article 15.02 of the collective agreement,
requested that the Employer provide the reasons in writing as to
why he was not successful in the Painter 2 position.
6. January 3, 2012 - Mr. Fraser Gregory was selected by the
Employer to fill the reposted vacancy for the Painter 2 position.
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7. January 18, 2012 - a labour-management meeting for the
Engineering Department was held between representatives of
the Employer and Union, including the grievor, to discuss the
grievor’s removal from the Painter 2 position.
8. January 18, 2012 - in furtherance of the discussion at the
meeting, Mr. Vlaad Zahradnik, Assistant Facility Manager of the
Engineering Department wrote to the grievor setting out the
reasons why, in the Employer’s view, he was not successful in
passing the trial period for the Painter 2 position.
9. March 27, 2012 - the grievor was advised by Mr. Bettencourt that
a meeting had been set up with Mr. Bettencourt and the Union’s
legal counsel to discuss his removal from the Painter 2 position.
The grievor had previously telephoned Mr. Bettencourt on
February 10, March 10, and 26, regarding the proposed meeting
with legal counsel.
10. April 12, 2012 - the meeting between the grievor, Mr. Bettencourt
and the Union’s legal counsel took place.
11. April 12, 2012 - Mr. Bettencourt left a voice mail message with
Ms. Lee advising that the Union was intending on filing a
grievance challenging the Employer’s decision to remove the
grievor from the Painter 2 position.
12. April 14, 2012 - Ms. Lee emailed Mr. Bettencourt inquiring why
the Union was seeking to revisit the decision to remove the
grievor from the Painter 2 position. Specifically, Ms. Lee inquired
why the union was “now considering filing a very late grievance?”
13. April 27, 2012 - the Union filed a grievance on behalf of the
grievor
[4] The relevant provisions of the collective agreement are as follows:
Article 8.01
The purpose of these procedures is to allow for a
process to resolve issues in the workplace arising
between the Employees, the Union and the Employer in
a prompt manner.
Article 8.02
The Employer shall be under no obligation to consider
or process any grievance or complaint unless such
grievance has been presented to the Employer at Step
1 of the grievance procedure within ten (10) working
days from the time the circumstances upon which the
grievance is based were known, or should have been
known, by the grievor.
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Article 8.03
All time limits referred to in Article 8.00 shall be deemed
to mean “working days”. Unless by mutual agreement,
the timeframes provided for in the “Steps” section of the
Complaint and Grievance procedure must be
respected.
[5] The relevant statutory provision is Section 48 (16) of the Ontario Labour
Relations Act, 1995 (OLRA), which provides:
Extension of time – Except where collective agreement states
that this subsection does not apply, an arbitrator or arbitration
board may extend the time for the taking of any step in the
grievance procedure under a collective agreement, despite the
expiration of the time, where the arbitrator or arbitration board is
satisfied that there are reasonable grounds for the extension and
that the opposite party will not be substantially prejudiced by the
extension
Position of the Union
[6] The Union did not take issue with the fact that the grievance was filed outside the
time limit set out at Article 8.02 of the collective agreement. Moreover, it was not
suggested that time frames for the grievance procedure set out in Article 8 were not
mandatory in nature.
[7] It was, however, asserted, that the parties had never strictly complied with the
time frames for the filing of grievances, or the processing of grievances, as set out
under Article 8 of the collective agreement. The Union made reference to a number of
situations where grievances were filed outside the ten working days window for filing a
grievance (Article 8.02) without the Employer raising any objection that such grievances
were not filed in a timely manner. Accordingly, it was submitted that the Employer was
estopped from asserting that the grievance, in the case at hand, was filed in an untimely
manner.
[8] Further to its estoppel argument, Mr. Chochla, on behalf of the Union, noted that
the previous collective agreement expired as of December 31, 2009. It was submitted
that, prior to that date, the Employer did not provide the appropriate notice to the Union
that it would be relying on the strict language of Article 8 and would be objecting to any
grievance filed outside the time limit set out at Article 8.02. It was submitted that any
alteration in the Employer’s practice, subsequent to the renewal of the collective
agreement, did not put an end to the estoppel as the Union had not had the opportunity
to address the issue through collective bargaining.
[9] In the alternative, it was asserted that the practice of the parties, of not strictly
adhering to the time frames set out in the grievance procedure, was relevant to the
issue of the exercising of my discretionary authority under Section 48 (16) of the OLRA
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to relieve against the failure of the Union to comply with the time limit for filing the
grievance.
[10] On this point, reference was made to the Labour-Management Meetings held on
June 8, 2011 and January 16, 2012. The Employer took the view that the discussion of
the parties at those meetings, in part, affirmed a joint commitment of the parties to
comply with time frames set out in the grievance procedure. However, from the Union’s
perspective, the underlying message taken from the relevant discussions at those
meetings, was the acknowledgment that the number of grievances had been
dramatically reduced, as a result of increased communication between the parties
regarding issues in dispute, prior to the filing of formal grievances. It was suggested that
Mr. Bettencourt’s actions in not immediately filing a grievance after the January 18,
2012 meeting was consistent with that perspective. In particular, the Union adopted the
sensible approach of seeking a legal opinion as to the merits of a potential grievance
before initiating any formal action.
[11] In terms of the reasonableness of the delay in filing the grievance, the Union
noted that Mr. Bettencourt was relatively new to servicing this type of bargaining unit, as
historically he had primarily worked for the Union in the construction sector. It was
submitted that grievances in the construction sector tended to be more clear-cut in
nature and did not raise the type of issues that would be at play in terms of whether the
Union could successfully challenge the decision to remove the grievor from the Painter
2 position. It was also suggested that Mr. Bettencourt was extremely busy during the
period of time from January to April 2012.
[12] It was also suggested that Mr. Bettencourt’s mindset that the parties had adopted
a relaxed attitude with regards to complying with the time frames under the grievance
procedure should also be considered in terms of assessing the overall reasonableness
of the delay in filing the grievance.
[13] Mr. Chochla further submitted that the Employer should have been fully aware, at
the conclusion of the January 18, 2012 meeting, that the Union did not view the matter
as closed. At that meeting, Mr. Bettencourt expressly indicated that the Union was upset
about what had transpired regarding the grievor. Specifically, it was asserted that he
was not given a fair opportunity during the trial period.
[14] It was further submitted that, while Mr. Bettencourt could not recall specifically
advising the Employer at the January 18, 2012 meeting that he would be seeking a
legal opinion, it was his view that he would have definitely made such a representation
to the Employer. Further to this point, the Union asserted that Mr. Bettencourt’s
evidence must be accepted, as the Employer failed to lead any evidence to the
contrary. In particular, it was asserted that an adverse inference should be drawn from
the fact that the Employer decided not to call Ms. Lee as a witness in this proceeding.
[15] With respect to the factor cited in the jurisprudence as to whether the grievor was
in some way at fault for the delay in the filing of the grievance, it was submitted that the
evidence suggested that the grievor, in a timely fashion, made inquiries of Mr.
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Bettencourt as to the status of his dispute. Accordingly, there was no basis to suggest
that the grievor was in any way responsible for the delay in filing the grievance.
[16] As to the issue of whether the Employer was prejudiced by the delay in the filing
of the grievance, the Union noted that, prior to the Employer hiring Mr. Gregory to
permanently replace the grievor in the Painter 2 position, it was well aware that the
Union had an issue regarding the appropriateness of the grievor’s removal from that
position.
[17] It was also asserted any prejudice suffered by the Employer from a monetary
liability perspective, as a result of the three month delay in filing the grievance, could be
addressed by way of the remedy. Specifically, if the Union was successful with the
grievance, it was suggested I would have the power to waive any claim for
compensation owing to the grievor for the period from when it was determined the
grievance should have been filed under Article 8.02 to when the grievance was actually
filed on April 27, 2012.
[18] Finally, it was asserted that the importance of the grievance to the grievor argued
strongly in favour of allowing the grievance to be heard on its merits. It was suggested
that as a casual employee, the grievor receives only a few shifts a month so the
adverse impact on his income as a result of his reversion back to casual status was
dramatic. Moreover, it was noted that, due to this reversion, the grievor also lost
entitlement to the health and welfare benefit coverage, enjoyed by full-time employees
under the collective agreement.
[19] In support of its position the Union relied upon the following authorities: Becker
Milk Company Ltd and Teamsters Union, Local 647 (1978) 19 L.A.C. (2d) 217(Burkett);
Queensway General Hospital and O.N.A.(1996) 57 L.A.C. (4th) 194 (Kaplan); Prince
Albert Parkland Health Region ( Cross Grievance) and Canadian Union of Public
Employees, Local 4777 (2005) 136 L.A.C. (4th) 375 (Pelton); Conestoga College and
Ontario Public Service Employees Union, Local 237 (2010) 194 L.A.C.(4th) 132 (Knopf);
Ferranti-Packard Transformers Ltd. and U.S.W.A. , Local 5788 (1993) 36 L.A.C. (4th )
307 (Haefling); Consumers Glass and United Steelworkers of America, Local 269
(2000) 89 L.A.C. (4th ) 400 (Albertyn); Dunn-Rite Food Products Ltd. and U.F.C.W.
Local 832 [1994] M.G.A.D. No. 17 (Kaminski); Canadian Pacific Forest Products and
I.U.O.E., Local 865 (1991) 18 L.A.C. (4th) 381 (Aggarwal); Selkirk College and British
Columbia Government and Service Employees’ Union [1994] B.C.C.A.A.A. No. 423
(Chertkow); Natrel (Ontario) Inc. and Teamsters, Local 647 (1999) 83 L.A.C. (4th ) 55 (E.
Newman); Natrel (Ontario) Inc. and Teamsters, Local 647 (Div. Ct) 104 A.C.W.S. (3d)
508; Unilever Canada Inc. and Bakery, Confectionery, Tobacco Workers and Grain
Millers International Union and Its Local 264 (2011) O.L.A.A. No. 275 (Steinberg);
Great Canadian Oil Sands Ltd. and McMurray Independent Oil Workers (1973) 3 L.A.C.
(2nd) 245 (Sychuk); Fort William Clinic and Service Employees’ International Union
Local 268 [1997] OLRB Rep. May/June 406.
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Position of the Employer
[20] Mr. Hart, on behalf of the Employer, submitted that there could be no dispute that
the Union’s delay in the filing of this grievance was excessive. It was noted that the
grievance was filed some five months after the grievor had been removed from the
Painter 2 position. Even the most favourable view, from the Union’s perspective, as to
when the grievance crystallized, suggested that the grievance was filed some three and
half months after the January 18, 2012 meeting and the letter issued to the grievor on
the same day, setting out the reasons for his removal from the position.
[21] From the Employer’s perspective, there was complete “radio silence” from the
Union after the January 18, 2012 meeting until April 12, 2012, when, for the first time,
Mr. Bettencourt advised Ms. Lee that the Union would be filing a grievance on the issue.
There were no discussions between the parties, or a request by the Union to extend the
time limit for filing the grievance, or any reference by the Union that it needed more time
as it was seeking a legal opinion. It was also noted that the grievance itself was not filed
until some two weeks after April 12 on April 27, 2012.
[22] It was asserted that there was no reason for the Employer to be under the
impression that the issue in dispute was still outstanding, subsequent to the January 18,
2012 meeting. It was submitted that, at that meeting, there was a full discussion on the
issues in dispute; with Mr. Bettencourt forcefully expressing the view of the Union that it
was disappointed with the actions of the Employer in removing the grievor from the
Painter 2 position. It was suggested that the meeting ended on the understanding that
the Employer would put in writing, the reasons for the grievor not being successful in the
trial period, as required under Article 15.02 of the collective agreement, and that would
provide closure to the matter.
[23] The Employer submitted that the evidence was clear that Mr. Bettencourt did not,
at the meeting on January 18, 2012, or any time subsequent to this and up until April
12, 2012, advise Ms. Lee, or any other member of management, that he was seeking a
legal opinion on the issue in dispute. Further to this point, it was asserted that there was
no need for the Employer to call Ms. Lee as a witness, as the evidence advanced by the
Union failed to establish that, in fact, Mr. Bettencourt made any such representation to
the Employer that he was seeking a legal opinion. Accordingly, no adverse inference
flowed from the decision of the Employer that it was not necessary to call Ms. Lee as a
witness.
[24] Mr. Hart asserted that the Union had failed to satisfy the onus of establishing a
reasonable basis for the excessive delay in the filing of the grievance. It was noted that
Mr. Bettencourt had been the servicing representative for this bargaining unit for
approximately two and half years prior to the incident giving rise to this grievance.
Accordingly, there was no foundation for the Union’s suggestion that the delay was
somehow related to the unfamiliarity of Mr. Bettencourt to this type of dispute. Likewise,
it was asserted that there was no merit to the suggestion that Mr. Bettencourt was in
some manner too busy during the period from December 15, 2011 to April 27, 2012 to
file a grievance.
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[25] As to the Union’s estoppel argument, it was not disputed that the Employer had,
to a certain degree, in the past, not always enforced the failure of the Union to comply
with the time frames set out in the grievance procedure. It was, however, disputed that
the nature of that past practice was so unequivocal or definitive in nature that it could be
suggested that a clear representation had been made by the Employer that it would not
object to a failure of the Union to file a grievance in a timely manner.
[26] Moreover, it was suggested that from October 2010 onwards, it was clear that
the Employer had adopted the position that the expectation was, on a go forward basis,
that the Union would comply with the time frames set out for filing and processing
grievances under the collective agreement. Specific reference was made to discussions
between the parties around October 2010 regarding the development of a pre-grievance
complaint form. The purpose of the form was to encourage both parties to endeavour to
resolve complaints prior to the issue festering such that the Union needed to file a
formal grievance. It was the position of the Employer that, as part of the discussions
between the parties at that time regarding the pre-grievance complaint form, there was
a clear understanding, that if the Union was of the view that ultimately it would be
necessary to file a grievance, there would be compliance with the time frames set out in
the grievance procedure.
[27] Reference was also made to the Labour-Management meetings on June 8, 2011
and January 16, 2012. It was suggested that, at those meetings, the Union expressly
agreed it was incumbent upon the parties to ensure that grievances were filed and
processed in a timely manner. In particular, it was noted that Roly Bernardini, the
President of the Union, at the June 8, 2011 meeting, indicated that the Union was of the
view that it was important to comply with the time frames in the grievance procedure, as
the longer things dragged out, the more frustration increased and the morale of the
bargaining unit members was negatively impacted.
[28] It was noted that, subsequent to those meetings, the Employer had formally, in
response to grievances not filed in accordance with the ten working days window in
Article 8.02, adopted the position that those grievances were not filed in a timely
manner and the Employer reserved the right to assert that an arbitrator would not have
jurisdiction to hear the grievance.
[29] In support of its position, the Employer relied upon the following authorities:
Kitchener-Waterloo Hospital and London and District Service Workers’ Union, Local 220
(1994) 44 L.A.C. (4th) 293 (H. Brown); Metropolitan Separate School Board and Ontario
English Catholic Teachers’ Association (1991) 19 L.A.C. (4th) 251(Brent); Great Atlantic
& Pacific Co. of Canada Ltd. and U.F.C.W., Local175/633 (1993) 33 L.A.C. (4th) 261
(M. Newman); Stratford and Area Association for Community Living and Ontario Public
Service Employees’ Union, Local 141 (1999) 80 L.A.C. (4th) 334 (Shime); Fiddick’s
Nursing Home and Christian Labour Association of Canada [2000] O.L.A.A. No. 481
(Goodfellow); Standard Products ( Canada) Ltd. and C.A.W.-Canada, Local 4451
(1998) 70 L.A.C. (4th) 21 (Davie);Olav Haavaldsrud Timber Co. and Industrial Wood and
Allied Workers of Canada, Local 2995 [2005] O.L.A.A. No. 71 (Haefling); National
Grocers Co. and Teamsters Union, Local 91 (1991) 20 L.A.C. (4th) 310 (Bendel).
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Decision
[30] The first issue that needs to be addressed is the Union’s estoppel argument. It is
well-established in the jurisprudence for the doctrine of estoppel to apply, that the party
seeking to rely upon the doctrine has to establish the following:
1. There must be a clear and unequivocal representation
by the other party to the collective agreement regarding the
interpretation and/or application of the provisions of the
collective agreement.
2. That representation was such that it was intended to
affect the legal relations between the parties.
3. That the party in receipt of that representation relied
upon that representation to its detriment such that it is no
longer able to take a course of action that it would have
otherwise taken.
[31] The evidence advanced by the Union in support of its estoppel argument fell well
short of the mark of establishing that the Employer, through its conduct, had made a
clear and unequivocal representation that it would not necessarily enforce the time limit
for filing a grievance under Article 8.02. At best, the evidence advanced by the Union
consisted of a few examples, where the Employer, in certain situations, did not object to
the failure of the Union to comply with the time frames set out in the grievance
procedure. The limited number of examples involved, and their sporadic nature,
suggested the practice was not sufficiently prevalent or definitive to suggest that the
Employer, by its conduct, made a representation to the Union.
[32] Further to the above, the Union had to establish more than the Employer had, in
the past, in certain circumstances, not objected to a failure of the Union to comply with
grievance time frames. For the doctrine of estoppel to be applicable, the Union had to
establish that the Employer, through its past conduct, had made a representation to the
Union that in all circumstances, or at minimum, in all circumstances similar to those that
existed in the case at hand, would not object to the filing of an untimely grievance.
[33] Additionally, there were the discussions in October 2010 associated with the
introduction of the pre-grievance complaint form, and the subsequent referenced
discussions at the Labour-Management meetings on June 8, 2011 and January 16,
2012, where the parties generally addressed complying with grievance procedure time
frames. While it could be suggested that the Employer overstated the importance of
certain comments made by Union representatives during those discussions, the Union
did acknowledge that it would endeavour, in the future, to adhere to the time frames set
out in the grievance procedure.
[34] Arguably of more significance, in terms of the absence of an unequivocal
representation by the Employer that it would not enforce the time limit under Article 8.02
related to those scenarios in 2011 and 2012 where the Employer formally objected to
the failure of the Union to file a timely grievance. For example in response to an April
14, 2011 termination grievance of Maria Costa, the Employer in its formal response to
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the grievance, indicated that the grievance was filed in an untimely manner and
therefore not arbitral. Similarly, with respect to a subsequent grievance, filed on March
23, 2012, on behalf of Ms. Costa, the Employer in its formal response asserted that the
grievance was filed outside the time limit under Article 8.02. On a similar note, Ms. Lee
had, with respect to another grievance, formally requested that Mr. Bettencourt, on
behalf of the Union, extend the time frame for the Employer to respond to a grievance.
[35] Reviewing evidence of the conduct of the Employer as a whole, there was no
reason that the Union, as of December 2011/January 2012, when the basis for filing a
grievance on behalf of the grievor crystalized, should have been under the impression
that the Employer would not necessarily object to the filing of a grievance well outside
the 10 working days window set out at Article 8.02 of the collective agreement.
[36] With the Union failing to establish that the Employer had, by its conduct, made a
representation that it would not necessarily enforce Article 8.02, there is no need to
consider the detrimental reliance issue.
[37] The analysis, therefore, turns to the issue of whether I should exercise my
discretionary authority under Section 48(16) of the OLRA to relieve against the failure of
the Union to file the grievance in a timely manner. Pursuant to the wording of Section 48
(16), there are two relevant factors to consider: (1) are there reasonable grounds for the
extension and (2) whether the other party was substantially prejudiced by the delay?
[38] In the case at hand, there is little basis to suggest that the Employer was
substantially prejudiced as a result of the delay in the filing of the grievance. In contrast
to some of the authorities relied upon by the Employer (see Great Atlantic & Pacific Co.
of Canada Ltd; Standard Products (Canada) Ltd.) the Employer’s ability to marshal the
relevant evidence to respond to the merits of the grievance would not appear to have
been unduly prejudiced as a result of the failure of the Union to file the grievance in a
timely manner.
[39] Accordingly, the issue of whether it is appropriate to exercise my discretionary
authority under Section 48 (16) of the OLRA and relieve against the failure of the Union
to comply with Article 8.02, turns on whether there are reasonable grounds for the
extension of that time limit. It is important to recognize that the relevant issue is not
simply whether the Union acted in a reasonable manner with respect to its failure to
comply with Article 8.02. As Arbitrator Burkett observed in Becker Milk Company Ltd:
The term "reasonable grounds for the extension" as found in
s. 37(5 a) [now s.48 (16)] of the Act is not synonymous with
the reasonableness of the excuse advanced by the offending
party. Having regard to the purpose of the section the term
carries a broader signification which requires the arbitrator to
weigh a number of factors, including but not necessarily
restricted to those which have been set out above.
[40] The appropriate factors to be considered, in assessing whether such reasonable
grounds exist, are well entrenched in the jurisprudence, as the two leading authorities
setting out those factors (Becker Milk Company Ltd; Greater Niagara General Hospital
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and ONA, (1981) 1 L.A.C. (3d) 1 (Schiff)), date back over 30 years. The difference, in
those decisions, in terms of setting out the relevant factors to be considered, is more
stylistic than substantive in nature. For the purpose of my review, I have followed the
three factor approach set out by Arbitrator Burkett in Becker Milk Company Ltd.
Length of the Delay
[41] The Union could have filed a grievance immediately upon the grievor’s
removal from the Painter 2 position on November 23, 2011. Arguably, therefore,
the grievance was filed some five months after the incident giving rise to the
alleged violation of the collective agreement. Even if it was accepted, that the
grievance only crystalized as of January 18, 2012 when the Employer provided
the grievor the reasons in writing as to why he was not successful during the
trial period, the grievance was filed some three months later on April 27, 2012.
Irrespective of which time period is utilized, the delay in filing the grievance was
excessive.
[42] More importantly, the Employer had every right to be under the
impression that the matter was closed as of January 18, 2012 and that the
Union would not be proceeding further on the issue. On this point, the review of
the evidence suggests that, as Mr. Hart stressed, there was no communication
of any sort from the Union subsequent to the January 18 meeting until the voice
mail message Mr. Bettencourt left with Ms. Lee on April 12, 2012. In reaching
that conclusion, the Union’s assertion that Mr. Bettencourt advised the
Employer at the January 18, 2012 meeting, or thereafter, that the matter was
still outstanding, as he was in the process of seeking a legal opinion, is not
accepted. Generally, Mr. Bettencourt testified in a straightforward and, in my
view, forthright manner. That being said, it is my view that his claim that he
would have likely advised Ms. Lee that he was going to be seeking a legal
opinion, or that he was in the process of seeking a legal opinion, was more of a
wishful assumption than an actual fact.
[43] The lack of definitiveness associated with Mr. Bettencourt’s evidence
pertaining to whether he advised Ms. Lee that he was seeking a legal opinion
provides a complete answer to the issue as to whether an adverse inference
should be drawn from the decision of the Employer not to call Ms. Lee as a
witness in the proceeding. A party, upon weighing the evidence adduced by the
other side, including the cross-examinations of witnesses, may decide it is not
necessary to call any witnesses to rebut that evidence. Obviously, there is a
potential risk with that approach, as the trier of fact has only accepted into
evidence, the evidence of the other party. If the assessment, however, is that
the evidence advanced has not been damaging, or is not credible, or not
relevant to the issue in dispute, and that assessment is correct, no inference
necessarily flows from the failure to lead evidence to the contrary.
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Reason for the Delay
[44] The submitted evidence suggests that the grievor was not responsible
for the delay incurred. He was advised by Mr. Bettencourt that a meeting would
be arranged with legal counsel and in the intervening period he followed up with
Mr. Bettencourt, in a timely fashion, inquiring as to the status of the meeting.
The fact the grievor was not responsible for the delay is a consideration
weighing in, in favour of exercising the discretion.
[45] As to the Union’s failure to act in a timely manner, it is difficult to accept
the rationales offered to explain the delay in the filing of the grievance. On this
point, even if Mr. Bettencourt was particularly busy, during the relevant period
as suggested, it is not accepted that he did not have time to expedite the review
of the matter and file a grievance, or for that matter simply contact Ms. Lee to
request an extension of time limits.
[46] Turning to the suggestion that Mr. Bettencourt was inexperienced with
respect to servicing this type of bargaining unit and that that fact somehow
played a role in explaining the delay, it is noted that Mr. Bettencourt had been
servicing this bargaining unit for over two years and generally was an
experienced union representative. That being said, it is recognized that Mr.
Bettencourt may not have been necessarily comfortable, in assessing the
chances of success that the Union would have had at arbitration, with this
grievance filed on behalf of the grievor. In this regard, Mr. Bettencourt’s
decision to seek the advice of legal counsel was eminently sensible. No
sufficient explanation, however, was provided as to why he failed to act with
more diligence in endeavouring to acquire that legal opinion.
[47] As to the assertion that Mr. Bettencourt’s failure to move with more
urgency was attributable, in part, to his mindset that grievance time frames had
not been a concern for the parties in the past; as outlined in the discussion
regarding the Union’s estoppel argument, the objective evidence throws into
question the validity of a claim that, as of December 2011/January 2012, the
Employer had a relaxed attitude to the Union’s non-compliance with the
mandatory time frames set out in the collective agreement . Moreover, even if it
were accepted that Mr. Bettencourt may have been under the impression that
grievance time frames were not necessarily a pressing concern of the parties,
that would not provide justification for the excessive delay associated with filing
this particular grievance.
Nature of the Grievance
[48] As is often the case, the question as to whether there are reasonable
grounds for extending time limits, the result in this matter is particularly driven
by the nature of the grievance. It is a trite observation that arbitrators have a
greater propensity to deem it appropriate to relieve against a failure to comply
with time limits when the grievance pertains to the termination of the grievor or
another significant job security interest of the employee. Further to this point,
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the following cases relied upon by the Union: Dunn-Rite Food Products Ltd.,
Selkirk College, Ferranti-Packard Transformers Ltd, Prince Albert Parkland
Health Region, and Becker Milk Company Ltd., were, in fact, termination
grievances.
[49] There is no doubt that the grievance undeniably involved an important
issue for the grievor. If successful, the grievor would have a permanent position
and the resultant benefit of steady full-time employment, and enjoyment of the
health and welfare benefits applicable to full-time employees under the
collective agreement.
[50] The issues raised by this grievance, however, have to be placed in the
appropriate context. The collective agreement sets out a two-step process
before an employee becomes entrenched into a posted position. The initial
decision to award the position to an employee is conditional upon the employee
satisfying the subsequent step of successfully completing the trial period as
outlined under Article 15.04. The conditional nature of an employee's status
during the trial period is reflected by the fact that the employee simply reverts
back to his/her former position, if not successful in completing the trial period.
[51] A grievance pertaining to an employee not successfully completing the
trial period, therefore in my view, is akin to a job posting grievance that would
potentially arise if the employee had not been initially awarded the posted
position. It would be very difficult to accept, absent extraordinary circumstances,
that it would be appropriate to allow such a job posting grievance to be heard
on its merits, if the Union, some three months after the employee was denied
the position, without forewarning, decided to file a grievance challenging the
Employer’s decision to award the position to another employee. The fact that
the affected employee may gain appreciably in terms of pay and benefits, or a
change in status if the grievance succeeds, would not alter the fact that the
labour relations' interests of the parties would not be served by allowing such a
ghost to arise from the past.
[52] Against the above background, the fact that the grievor may have been
significantly impacted by his removal from the Painter 2 position is not a
compelling enough reason, in the circumstances, to warrant relieving against
the failure of the Union to comply with the time limit for filing the grievance.
[53] This case is distinguishable from the Queensway General Hospital case
where a nurse’s status was changed from full-time to part-time on account of
absences due to illnesses and disability. In that case, the nurse’s status as a
full-time employee was fully entrenched. In the case at hand, as suggested, the
grievor’s claim to the Painter 2 position and his acquirement of full-time status
was conditional upon him successfully completing the trial period under Article
15.04 of the collective agreement.
[54] Another example of the exercise of the discretionary authority under
Section 48 (16) of OLRA turning on the nature of the grievance is the decision
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in Unilever Canada Inc. It is clear that the key factor tipping the balance in
favour of Arbitrator Steinberg exercising his discretion to relieve against the
failure of Union to comply with the time limits, was the fact that the grievor was
a sixty year old female who faced a “bleak future in terms of returning to gainful
employment” and the grievance regarding the denial of LTD benefits was her
only chance of “maintaining a decent standard of living and her dignity”. The
removal of the grievor from the Painter 2 position and his reversion back to his
former position is not comparable to the dire life circumstances facing the
grievor in that case.
[55] In conclusion, given the excessive nature of delay, the fact that the
Employer was not forewarned that the issue in dispute remained outstanding,
the failure of the Union to provide a justifiable explanation for the delay, and the
nature of the grievance, it is my view that it would not be appropriate, in the
circumstances, to relieve against the, agreed-to mandatory time frame for filing
a grievance set out under Article 8.02 of the collective agreement.
[56] Accordingly, the Employer’s preliminary motion is upheld, and the
grievance is hereby dismissed.
Dated at Toronto this 2nd day of May 2013.
Brian Sheehan, Vice-Chair