HomeMy WebLinkAbout2012-4328.Niyonkuru.13-12-23 DecisionCrown Employees
Grievance Settlement
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Commission de
règlement des griefs
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GSB#2012-4328
UNION#2013-0645-0001
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Niyonkuru) Union
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The Crown in Right of Ontario
(Ministry of Transportation) Employer
BEFORE Reva Devins Vice-Chair
FOR THE UNION Chris Donovan
Dewart Gleason LLP
Counsel
FOR THE EMPLOYER Lisa Compagnone
Ministry of Government Services
Legal Services Branch
Counsel
HEARING December 3 and 4, 2013
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Decision
[1] The Grievor claims that he was dismissed without just cause when the Employer released
him from employment with the Ministry of Transportation during his probationary period.
He subsequently further alleged that the Employer’s actions were discriminatory on
grounds of race and disability.
[2] The Employer moved to have the grievance summarily dismissed on the basis that the
particulars fail to make out a prima facie case of discrimination or disciplinary dismissal.
Facts
[3] The Grievor began working for the Ministry as a Transportation Technician on March 19,
2012. On December 4, 2012, the Ministry wrote to the Grievor to advise him that he was
being released from employment for failure to meet the requirements of the position. The
release letter detailed ongoing deficiencies with the Grievor’s performance and set out the
occasions on which these issues had been reviewed with him. The specific areas of concern
were attendance, quality of work and task preparation. The Employer further outlined
efforts it had made to provide support, training and mentoring opportunities to permit the
Grievor to improve his job performance.
[4] The Grievor provided two sets of particulars. Initially, he did not include any allegations of
discrimination. Rather, he merely identified a number of individuals and alleged that they
made malicious reports about him, slandered him, attempted to make him look bad, failed
to take into account his explanations before reprimanding him, misrepresented the facts and
spied on him. None of these allegations included the details of what was said or done, or
precise dates on which the alleged events occurred. He also set out a number of other
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instances where he alleged that others made petty complaints about him or unfairly
reprimanded him. He did not provide details of when these incidents occurred, who was
involved or, in some cases, what was said or done.
[5] The Grievor subsequently provided a second, somewhat more detailed set of particulars in
which he alleged that he encountered discrimination on the basis of race and ethnicity and
that the Employer failed to accommodate his disability. He also expanded on a number of
workplace incidents and offered explanations for conduct that the Employer relied on when
it released him from employment.
Submissions
[6] The Employer submits that the jurisprudence of the Board establishes a very limited
opportunity to review the release of a probationary employee. If the Union can establish
that the Employer’s decision was a disciplinary dismissal, the dismissal can be reviewed on
a just cause standard. Or, the Union must demonstrate that the decision is tainted by bad
faith, was unreasonable, discriminatory or there was no rational relationship between the
facts and the release. It was submitted that, in either event, the Union has the onus of proof.
[7] The Employer argued that in the instant case, the Union restricted its allegations to a claim
that the release was a disciplinary dismissal and that it was tainted by discrimination. On
that basis, even if all the material facts the Union sets out are accepted as true, the
particulars it has provided do not satisfy their legal onus of proof. The particulars do not
establish a sufficient basis upon which it can be determined that the Grievor’s release was
either disciplinary in nature or discriminatory.
[8] In the Employer’s submission, to prove that the release was actually a disguised
disciplinary dismissal, the Union must provide material facts to establish that the Employer
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took punitive action that had an adverse consequence on the Grievor. The Employer argued
that the Union’s particulars include broad conclusions, speculation and bald assertions but
are missing details of who, what, where and when required to ground a conclusion that the
release is actually a disciplinary dismissal. Similarly, with respect to the allegation of
discrimination, the Employer submits that the Union has not included any material facts
that connect the Employer’s decision to release the Grievor with either his race or a failure
to accommodate his disability.
[9] In the Employer’s submission, most of the Union’s particulars do no more than take issue
with the correctness of the Employer’s decision to release the Grievor; they do not go to
bad faith, discrimination or whether the decision was disguised discipline. The Employer
therefore requests that the grievance be dismissed in its entirety on the basis that the
particulars do not disclose a prima facie case.
[10] The Employer relied on the following cases: OPSEU (Turcotte) v. Ministry of Solicitor
General and Correctional Services, (1999) GSB No. 2196/97 (Marszewski); OPSEU
(Blanchette) v. Ministry of Natural Resources, (2007) GSB No. 2005-0798 (Dissanayake);
Chyczi v. Ministry of Labour, (2001) PSGB No. P/0017/00 (Maeots); OPSEU (Ross) v.
Ministry of Correctional Services, (2002) GSB No. 2690/96 (Herlich); OPSEU (Klonowski
et al.) v. Ministry of Finance, (2002) GSB No. 1799/99 (Fisher); OPSEU (Couture) v.
Ministry of Government Services, (2010) GSB No. 2008-3329 (Dissanayake); OPSEU
(Difederico) v. Ministry of Attorney General, (2009) GSB No. 2008-0868 (Dissanayake);
OPSEU (Fitzgerald) v. Ministry of Correctional Services, (1989) GSB No. 1489/88
(Samuels); OPSEU (Halsall) v. Ministry of Agriculture, Food and Rural Affairs, (2009)
GSB No. 2007-1045 (Briggs); Peel Law Association v. Pieters, (2013) 2013 ONCA 396
(OCA); Wondimagnetu v. Algonquin College, (2012) 2012 HRTO 276 (Brennenstuhl);
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Marshall v. Dufferin-Peel Catholic District School Board, (2013) 2013 HRTO 256
(Brennenstuhl).
[11] The Union submits that the Employer bears the onus in this case and that the Union is not
required to make out a prima facie case. In the alternative, it maintains that the particulars
are sufficient or, to the extent that they might not be, that the appropriate remedy is an order
for further particulars.
[12] The Union’s primary submission is that the Employer must demonstrate that it had just
cause to dismiss the Grievor. Article 21.1 of the Collective Agreement, which, on its face,
extends to all employees, requires that all discipline or dismissals be for just cause.
Although Article 21.2 purports to preclude a probationary employee from grieving their
dismissal, the Union maintains that current private sector case law renders that provision
void. The Union further argues that the reference to discipline or dismiss means that they
are distinct concepts and the reference to “dismiss” should be interpreted to include all
discharges from employment, not just disciplinary dismissals.
[13] In the Union’s submission, the GSB case law is unclear, with confusion arising from the
interplay between s. 37(2) of the Public Service Act, which confers a statutory power to
release probationary employees for failure to meet the requirements of their position and
the Collective Agreement, which does not confer a comparable right on the Employer in
relation to members of this bargaining unit.
[14] The Union acknowledged that adopting this interpretation would be a departure from the
Board’s long standing jurisprudence regarding the release of probationary employees.
Notwithstanding the Board’s earlier decisions, the Union argued that the prior cases did not
consider the argument it now advances and, in any event, were wrongly decided.
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[15] If the Board determines that the Employer can release a probationary employee without just
cause, the Union submits that the Employer still bears the onus of establishing a valid
exercise of its right to release the Grievor for failure to meet the requirements of the
position. Therefore, in the Union’s submission, the grievance cannot be dismissed for lack
of a prima facie case disclosed in the Union’s particulars.
[16] In the further alternative, the Union submitted that the particulars are sufficient to meet a
prima facie case of discrimination and disciplinary dismissal. The Union acknowledged that
there were some gaps in the particulars and that in some instances details were omitted or in
others legal conclusions were reached. Nonetheless, it argued that it had provided enough
information for the Employer to know the case it must meet and to establish all of the
required legal elements.
[17] Finally, the Union suggested that even if the particulars were inadequate, the Employer’s
motion is extremely technical and formalistic. In the Union’s submission, dismissal of the
grievance at this early stage is an extra-ordinary remedy that is not appropriate. It urged the
Board to bear in mind that this is in essence a discharge grievance and that the matter
should be determined on the merits after the parties have had a full opportunity to present
their evidence and arguments.
[18] Moreover, it was submitted that the Union is in a position to provide further particulars if
the existing particulars are deemed insufficient. Therefore, at a minimum, the Union argued
that it should be provided a further opportunity to provide greater clarity and detail in its
particulars.
[19] The Union referred me to Brown and Beatty, Canadian Labour Arbitration, 4th ed., para.
3:2120 and the following cases in support of its submissions: Parry Sound Social Services
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Admin. Bd. v. OPSEU (2003), 230 D.L.R. (4th) (SCC); Toronto Hydro-Electric System v.
CUPE, Local 1 (1987), 30 O.R. (2d) 64 (OCA); Windsor (City) v. CUPE, Loc. 543
(Lefebvre), [2003] O.L.L.A. No. 161 (Williamson); Oshawa and District Assn. for
Community Living and CUPE, Loc. 2936-03, [1995] O.L. L.A. No. 64 (Low); North Bay
(City) and CUPE Loc. 122, [1989], O.L.L.A. No. 52 (Kates); OPSEU (Blanchette), supra
(Dissanayake); Pleet v. Canadian Northern R. Co. (1921), 64 D.L.R 316; Cancer Care
Ontario v. Ontario Nurses’ Assn., [2003] O.L.L.A. No. 13 (Keller); Re Spar Aerospace Ltd.
And Spar Professional & Allied Technical Employees Assoc. (Metro. Toronto) (1994), 40
L.A.C. (4th) 215 (Brown); Re Rainbow District School Board and Ontario Secondary
School Teacher’s Federation (Cole) (2009), 185 L.A.C. (4th) 395 (Devlin); Budget Car
Rentals Toronto Ltd. v. United Food and Commercial Workers, Loc. 175(Botan), [2000]
O.L.L.A. No. 33 (Davie); OPSEU (Hunt) v. Ministry of Attorney General, [2010]
O.G.S.B.A. No. 149 (Abramsky); OPSEU (Deprophetis) v. Ministry of Labour, (2010), 197
L.A.C. (4th) 351 (Dissanayake); Re Corporation of the City of Ottawa and Ottawa Carleton
Public Employees’ Union, CUPE, Loc. 503 (2001), 102 L.A.C. (4th) 160 (Hornung); Re
City of Toronto and CUPE, Loc. 79 (1997), 147 D.L.R. (4th) 548; Re Stone Lodge and
United Food and Commercial Workers, Loc. 175 (1998), 75 L.A.C. (4th) 78 (Williamson);
SEIU, Loc. 1 v. Blue Doors Shelter (2013), unreported decision dated November 28, 2013
(Harris).
[20] In reply, the Employer argued that the Board has consistently held that a just cause standard
of review is only available to probationary employees where their release was a
camouflaged disciplinary dismissal. The Board has also determined that it would only
deviate from its previous awards where warranted by “exceptional circumstances”:
Amalgamated Transit Union (Blake) v. Toronto Area Transit Operating Authority, (1988)
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GSB No. 1276/87 (Shime). The Union in this case has failed to meet that test and the
argument that the dismissal of a probationary employee can only be for just cause must be
rejected.
[21] The Employer also urged me to reject the Union’s submissions that the Employer bears the
onus in this case. In the Employer’s submission, the issue before me is whether the release
is bona fide or is a camouflaged disciplinary dismissal. The Employer would have the onus
of establishing just cause only if the Board first finds that this is a disciplinary dismissal. At
most, the Employer might bear an evidentiary onus so that they can be required to call their
evidence first. The need for the Employer to call evidence will only arise, however, if the
Union has established a prima facie basis to review the release.
[22] Lastly, with respect to remedy, the Employer maintained that the Union should not be
permitted a further opportunity to provide additional particulars. The issue of particulars
has been ongoing for several months and the Union has already been ordered to provide
them. They have done so on two occasions, raising serious allegations against the Employer
without offering sufficient details of those allegations.
Decision
[23] The primary issue before me is whether the grievance should be dismissed for lack of
particulars. The Union conceded that their particulars were not as detailed as they could be
and that in some aspects they are arguably insufficient to support a finding of
discrimination or disciplinary discharge. Counsel stated that the Union could provide
greater detail if the Board determined that was necessary.
[24] Even without the Union’s concession, I would have little difficulty in concluding that the
particulars are insufficient. They include bald assertions and speculation with very few
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details of who, what, when or where to support those conclusions. Moreover, it is not at all
clear to me which of the allegations relate to discrimination and which are offered to
support a disciplinary discharge. Nor is it apparent how some of the alleged events are
connected to the legal conclusions that they purport to establish.
[25] The question that remains, however, is what flows from a finding that the particulars are
insufficient in this case? The Union argued that the Employer has the onus and therefore the
matter cannot be dismissed without hearing evidence. In the alternative, it argued that
dismissal of the grievance would be inappropriate in any event.
[26] Before analysing the submissions, it is helpful to briefly review the relevant statutory
authority to release a probationary employee and the Board’s jurisprudence with respect to
the ability to review that decision. Section 37(2) of the Public Service of Ontario Act1
provides that while on probation a “public servant may be dismissed for failure to meet the
requirements of his or position”.
[27] The collective agreement does not specifically enumerate management’s right to release an
employee during their probationary term for failure to meet the requirements of the
position. Although, under Article 2 – Management’s Rights, it does reserve to management
the right to manage the business and direct the workforce. In contrast, Article 21.1
expressly limits the Employer’s right to discipline or dismiss employees for just cause.
Article 21.2 goes on to provide that “it is understood that nothing in Article 21.1 confers on
a probationary employee the right to grieve or arbitrate his or her dismissal”. Article 22.8.1
similarly states that a “probationary employee who is dismissed or released shall not be
entitled to file a grievance”.
1 S.O 2006, Chapter 35, Schedule A.
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[28] Notwithstanding the apparent bar to grieving their dismissal or release, the Board has
consistently held that it has jurisdiction to review the release of probationary employees,
albeit on a very narrow basis. If the “release” is bona fide, in that it was non-disciplinary,
made in good faith, the reasons for release were reasonable and there was a rational
relationship between the facts and the release, then the Board will not intervene. If,
however, it is lacking the indicia of a good faith release, or is otherwise found to be a
camouflaged disciplinary dismissal, then the Board has jurisdiction to review the discharge:
Sheppard2, Turcotte, supra; and Blanchette, supra.
[29] Turning back to the Employer’s motion before me. The Union’s primary argument was that
the Employer could only dismiss the Grievor for just cause and therefore it had the onus of
proof in this case. The Union recognised that the Board’s jurisprudence has distinguished
between releases for failure to meet the requirements of the position and disciplinary
dismissals that were reviewed on a just cause standard. Nonetheless, the Union argued that
the collective agreement does not specifically provide for probationary releases. It argued
that all dismissals are accordingly captured under Article 21.1 and are entitled to just cause
protection. The Union did not rely on any changes to the governing legislation, the relevant
case law or new wording in the collective agreement. Counsel simply argued that the Board
did not consider all relevant arguments in its prior decisions or that they were wrongly
decided.
[30] I cannot accept the Union’s submission. This Board has long held that a decision of this
Board cannot subsequently be overturned on the standard of manifest error. The principle
was enunciated in OPSEU (Blake), supra: “ … each decision by a panel becomes a decision
of the Board and in our opinion the standard of manifest error which is appropriate for the
2 OPSEU (Sheppard) v. Ministry of Government Services (1988), GSB. No. 2492/86 (Slone).
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private sector is not appropriate for the Grievance Settlement Board.” The Board went on to
conclude that there might be very limited circumstances when a decision can be reviewed,
but that it would require “the party seeking review to establish exceptional circumstances.”
The Union in this case has not advanced any exceptional circumstances and has merely
suggested that the earlier decisions are wrong. I do not necessarily agree that they were
wrongly decided, however, even if I did, it is clear that I cannot depart from them on that
basis alone.
[31] The Union also argued that the Employer had the onus in any event to call evidence to
establish that their decision was a bona fide release. Moreover, in a case such as this where
the Grievor has lost his employment, it would be inappropriate to dismiss the grievance on
a technical basis before the Union had the opportunity to call evidence. Regardless of who
has the onus or the sufficiency of the particulars, the Union argued that the matter should be
heard on the merits. The Employer submitted that while it might have an evidentiary onus,
the legal onus was still that of the Union’s. Therefore, it argued that the Employer should
still be entitled to dismissal on a preliminary motion where the material facts alleged by the
Union, if accepted as true, do not establish a sufficient basis to allow the grievance.
[32] Given the deficiencies in the Union’s particulars, I am somewhat sympathetic to the
Employer’s argument. The Employer is entitled to know the case it must meet and should
not be required to defend against unfounded allegations. Nonetheless, I agree with the
Union’s submissions that dismissal at this point is not appropriate for a number of reasons.
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[33] As a general observation, I would reiterate the remarks that I made in a previous decision
when I agreed with Vice Chair Abramsky in OPSEU (Singh)3 that the relief currently being
sought by the Employer is an extra-ordinary remedy that should only be available in the
most exceptional circumstances:
As a matter of general principle, the arbitration process is designed to ensure adjudication
of the dispute between the parties on the merits, based on all of the relevant evidence. A
decision to summarily dismiss or allow the grievance, or to preclude a party from calling
relevant evidence should not be ordered lightly. 4
[34] My hesitation to dismiss the grievance at this preliminary stage is heightened by the
Union’s submission that it can provide further details of the allegations that would remedy
any deficiencies in their current particulars. In my view they should be provided the
opportunity to do so.
[35] Additionally, I am not satisfied that the Union bears the sole burden of proof in this case.
To the extent that the Board has addressed the issue of onus, it concluded that it should be
borne, at least in part, by the Employer. Vice Chair Fisher in OPSEU (Agboka)5 issued the
following preliminary ruling:
It is the Ministry which must prove the defence of Section 22(5) of the Public Service Act, which
includes proving that the Grievor was given a fair assessment, that it was done in good faith, and
that there was a rational connection between the facts and the decisions. (Sheppard 2492/86 Slone).
This information is clearly in the possession of the Ministry, thus the Ministry should go first.
Furthermore, since we are examining the Ministry’s process, they should go first.
[36] The Employer maintained that, at most, Agboka held that the Employer has an evidentiary
onus with respect to some aspects of the case. Since the Board referred to the Ministry’s
obligation as proving their “defence”, counsel for the Employer urged me to interpret this
3 OPSEU (Singh) v. Ministry of Community Safety and Correctional Services, [2005] O.G.S.B.A.
No. 82, at para. 14.
4 OPSEU (Hall) v. Ontario (LCBO) (2013), GSB No. 2012-0551 at para. 28.
5 OPSEU (Agboka) v. Ministry of Finance (1993), GSB No. 729/90 (Fisher).
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decision as implying that the legal onus remains on the Union. The Employer further relied
on the decision of Vice Chair Dissanayake in OPSEU (Blanchette) where he concluded:
… there may be evidence that leads to a conclusion that the purported release was in fact a
disciplinary dismissal. However, it is up to the union to lead that evidence, if it exists. The
Employer is not required to prove a negative.6”
[37] In my view the Employer’s argument does not fully address all of the elements that the
Board must ultimately consider. The issue on the merits is whether the Employer’s actions
constitute a bona fide release or are more properly characterised as a disciplinary dismissal.
If it is the former, the Board will not review the decision any further. If it is a disciplinary
dismissal, the employer will be held to a just cause standard.
[38] In determining this issue the Board has examined whether the Union has adduced evidence
of bad faith or evidence to suggest that the purported release was actually a punitive
response for culpable conduct. However, it has also required the Employer to call sufficient
evidence to satisfy the Board that the release was not unreasonable and was rationally
related to the pertinent facts. Thus, while the Union has the onus of proving that the
Employer engaged in discrimination or that the release was a disguised disciplinary
dismissal, in the sense that it was a punitive response to the probationer’s conduct, the
Board has also been clear that the Employer has the onus of establishing that the release
was valid.
[39] The Board explicitly adopted this two-stage approach in Blanchette. Vice Chair
Dissanayake first concluded that the Union had not established that the dismissal was
disciplinary. He then went on to review the grievance relating to the release and, citing
Agboka, found that at that stage of the analysis the onus of proof was on the employer to
6 OPSEU (Blanchette) v MNR, supra, at para. 8.
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demonstrate that the release was a valid exercise of its rights7. That is, that it was made in
good faith, was reasonable and rationally connected to the facts.
[40] In light of my finding that the Employer has a limited onus of proof in this case, it would
clearly be inappropriate to dismiss the grievance as a preliminary matter. The Employer’s
preliminary motion is therefore dismissed and the Employer is ordered to call their
evidence first.
[41] However, based on the Union’s submissions that it can provide further details of the
allegations at issue, the Union is also ordered to provide further particulars within 21 days
of this decision.
Dated at Toronto, Ontario this 23th day of December 2013.
Reva Devins, Vice-Chair
7 Supra, at par. 28.