HomeMy WebLinkAbout2010-1479.Draper.14-05-06 DecisionCrown Employees
Grievance Settlement
Board
Suite 600
180 Dundas St. West
Toronto, Ontario M5G 1Z8
Tel. (416) 326-1388
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Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB#2010-1479
UNION#2010-0368-0059
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Draper) Union
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The Crown in Right of Ontario
(Ministry of Community Safety and Correctional Services) Employer
BEFORE Daniel Harris Vice-Chair
FOR THE UNION Jane Letton
Ryder Wright Blair & Holmes LLP
Barristers and Solicitors
Counsel
FOR THE EMPLOYER Roslyn Baichoo
Ministry of Government Services
Legal Services Branch
Counsel
HEARING April 29, 2014
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Decision
[1] This grievance involves an incident that occurred on April 17, 2010 at the Central East
Correctional Centre in Lindsay, Ontario. The hearing was held on April 29, 2014.
Pursuant to article 22.16, we adopted an expedited procedure and the decision has no
precedential value.
[2] The salient facts are as follows. The grievor was working the 07:00 to 1900 shift. It came
to his attention that on the Unit he was working the inmate population had been mixed.
That is, there were both general population and protective custody inmates on the same
unit. He concluded, after discussions with coworkers, which did not include any member
of management, that the two inmates that were in the minority should be moved to a Unit
that only housed that classification. At the hearing, he had no recollection of whether the
two inmates were general population or protective custody inmates. He had many other
vivid recollections of the events. However, tellingly, he had no recollection of the
fundamental basis upon which he had acted.
[3] The OM 16 responsible for the unit, hereafter the supervisor, was adjudicating inmate
misconducts when he noticed that there was triple bunking occurring. He inquired and
was told by the grievor that the triple bunking was the result of his decision to move the
two inmates.
[4] The grievor was told to move the two inmates back to the Unit from which they had
come in order to avoid triple bunking.
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[5] The grievor responded that mixing the two classifications of inmates in one living area
was contrary to ministry policy and possibly unlawful. He proposed several alternative
solutions to the issue. It is common ground that the supervisor considered each of the
proposals, in turn, and sought guidance from more experienced managers as to each of
the proposals. They were rejected in turn and the order to return the two inmates to the
Unit from which they had come was reiterated.
[6] An interesting side issue is that the supervisor had recently been promoted to that
position. It was his feeling that his authority was being challenged because he had
recently been promoted from the bargaining unit to management. This the grievor
vehemently denied.
[7] The Supervisor filed an occurrence report on April 21, 2010. In his testimony he said that
the grievor's suggestions were presented in a confrontational manner accompanied with
yelling and the waving of his arms at times. He did not include that in his occurrence
report because, as he said, he did not think that was necessary.
[8] As a result of the repeated order, the grievor exercised his right to refuse unsafe work
pursuant to the Occupational Health and Safety Act, R.S.O. 1990, C. O.1., hereafter
OHSA. As set out in the supervisor’s evidence, "CO Draper questioned my orders and
told me that what they were doing was "Corrections 101". He and other correctional
officers refused to follow my direct order not to triple bunk the inmates and indicated that
they were exercising their rights to refuse work under the OHSA. An investigation with
the worker Health and Safety Representative was commenced. This resulted in a
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telephone conference call, which included a Ministry of Labour inspector who
determined that the criteria for a work refusal had not been met.
[9] As the grievor put it in his evidence, "This left me no alternative but to exercise my right
to refuse this unsafe work and incompetent management under the Occupational Health
and Safety Act. I asked for a Health and Safety Representative and I logged in my
Logbook and verbally stated to Mr. Merriam, the supervisor, that I believed his
instruction was not a competent one I also stated that this instruction may be unlawful.
Mr. Merriam acknowledge my refusal of unsafe work and incompetent management. He
informed me he would contact the Ministry of Labour”.
[10] In his evidence, the grievor said that at the time he relied upon a memorandum he had
received dated April 16, 2010, the subject of which was "Evacuation Plan For 2 Pod”.
The memorandum clearly deals with evacuation of the pod. In particular, the grievor
relied upon the following:
[11] All segregated offenders from 2A and 2B shall be escorted to A&D and secured in the
discharge cells. Protective Custody and General Population are not to be secured or
escorted together. They can be housed together in the discharge bullpens based on their
classification (PC with PC, GP with GP) the GDM will assigned two Correctional
Officers to maintain supervision of these offenders while they are secured in the cells.
[12] This memorandum clearly has nothing to do with whether or not mixed classification
inmates should generally be housed on the same Unit. It is to be noted that in the
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circumstances existing on April 17, 2010 the two classifications of inmate were not
intermingling. They were separately secured in their cells. Indeed, that would be
consistent with the housing requirements in A&D under the evacuation plan.
[13] On the day in question, management made a choice between triple bunking the two
inmates and having them housed on a unit with another classification. Upon
investigation, the Ministry of Labour determined that there was no contravention of the
OHSA.
[14] The Employer sent a letter to the grievor dated May 3, 2010 advising him that a meeting
had been scheduled for Tuesday, June 8, 2010 to respond to allegations that he had
refused an Operational Manager’s direct order. The allegations were set out, and, it
seems, that it is the tone of the allegations that has concerned the grievor. By letter dated
May 28, 2010 the grievor was advised that the allegation meeting had been canceled and
replaced by a fact-finding meeting scheduled for June 3, 2010. That meeting took place
and seemingly was a lengthy meeting at which the entire incident was canvassed. The
grievor received a third letter dated August 27, 2010 that reaches the conclusion that the
grievor "had participated in the movement of offenders without explicit authorization
from an Operational Manager that created overcrowding in a cell." It also set out that, "I
understand that on occasion offenders are moved for inconsequential reasons prior to a
manager's approval but, these events differ because they are random and have no
collateral effects. After careful consideration of the information you provided me and the
information I collected, I've decided that this letter will serve as closure to this issue. This
is not to minimize the seriousness of this event but, to look forward so that in the future
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you will inform the unit manager of contentious issues as they arise in order that
management may manage situations collaboratively with correctional staff."
[15] One concern the grievor seems to have with the last letter is that it didn't reflect all that
had gone on in the two hour meeting. He also remains essentially unrepentant that he did
anything wrong. However, the thrust of the Union argument is that once a worker makes
the work refusal under the Occupational Health & Safety Act virtually any criticism of
the employee by management amounts to a reprisal. This cannot be the case. In the
matter before me, the grievor, from the outset, took the position with his supervisor that
the supervisor was incompetent. There is insufficient evidence to determine whether or
not the grievor yelled or gesticulated wildly while making his work refusal. However, it
is clear that he challenged the supervisor’s authority in an insubordinate way. His refusal
was not simply that the work was unsafe, and he had a right to refuse. It is more likely
than not, that he was indeed pushing the boundaries with a new supervisor. He
continually took the position that the supervisor was incompetent. In his testimony, he
disingenuously took the position that he believed that the phrase “incompetent” was
contained in OHSA”, which it is not. The grievor had previously served as an Health and
Safety Representative. His testimony sought, unsuccessfully, to mitigate his
inappropriate behavior.
[16] The grievor's evidence is that he told the supervisor that his instructions were
incompetent and contrary to corrections 101. After the grievor received the first letter, he
filed an occurrence report, part of which reads as follows, "I also logged in my log book
and verbally stated to Mr. Merriam that I believe his instruction was not a competent one
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and I also stated that this instruction may be unlawful. Mr. Merriam acknowledged my
refusal of unsafe work and incompetent management." Clearly, the grievor's response
went beyond the simple and acceptable refusal to do work which he believed to be unsafe
and wandered into an insubordinate denigration of the supervisor’s right to manage the
work place. There is nothing to indicate that the supervisor did anything other than
properly respond to the grievor's work refusal by promptly notifying the Ministry of
Labour and receiving a ruling relating to the work refusal.
[17] Further, there is nothing in the letters to the grievor that I find to be particularly untoward
or a breach of the collective agreement. The grievor had engaged in behavior that resulted
in formal allegations against him. It would appear that the employer, upon reflection,
withdrew the allegations, engaged in further discussions with the grievor, and, at worst,
counseled him as to the approach to be taken in the future. Neither the employer nor the
employees are to be held to a standard of perfection. The final letter received by the
grievor is conciliatory. Regrettably, the grievor seems not to have been able to put this
behind him. The employer might have done things differently. But in the result, the
grievor was neither disciplined nor dealt with contrary to the collective agreement.
[18] Accordingly, the grievance is denied.
Dated at Toronto, Ontario this 6th day of May 2014.
Daniel Harris, Vice-Chair