HomeMy WebLinkAboutRichards 14-09-15
IN THE MATTER OF AN ARBITRATION
BETWEEN:
Cornwall Community Hospital
(the “Hospital”)
-and-
Ontario Public Service Employees Union, Local 402
(the “Union”)
Sole Arbitrator Christine Schmidt
For the Union: Wassim Garzouzi, Counsel
Morgan Rowe, Counsel
For the Hospital: Vicki Satta, Counsel
Carolyn Dunlop, Counsel
AWARD
1. This award concerns two grievances: an individual and a policy grievance
relating to the narrow issue of the calculation of an Early Retirement Allowance
(“ERA”) for Ms. Connie Richards (the “grievor”), a Tech 2-Phlebotomist
previously employed at the Hospital.
2. The grievor opted to receive an ERA rather than transfer her employment
to the Eastern Ontario Regional Laboratory Association (“EORLA”) when
laboratory functions and positions were transferred from the Hospital to the
EORLA on April 1, 2012.
3. This case proceeded by way of written submissions based on the pa rties’
Agreed Statement of Fact (“ASF”) attached as Appendix A to this award.
4. Briefly, at the time the grievor opted to receive an ERA, she had been
working 22.5 hours per week for 13 months as a permanent accommodation
stemming from a workplace injury sustained in May 2009. Prior to that, she had
worked full-time hours. The grievor’s weekly wages at the time she opted to
receive the ERA amounted to $570.825 ($25.37 X 22.5 hours). She was 61 years
old at the time.
5. In addition to her weekly wages, the grievor received Workplace Safety
and Insurance Board (“WSIB”) benefits to match her pre-disability salary. The
grievor will continue to receive WSIB benefits until she is 65. Notwithstanding the
grievor’s reduced hours on account of her disability, she retained her status as a
full-time employee with the Hospital. The parties agree the grievor had 17 years
service when she opted for the ERA and chose to retire.
6. The collective agreement provides that employees eligible for early
retirement can opt to receive an ERA of “two weeks’ salary for each year of
service to a maximum ceiling of fifty-two (52) weeks’ salary.” The Hospital
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calculated the grievor’s ERA based on the regular weekly wages (the salary) she
earned working 22.5 hours per week. The Union contends that the Hospital’s
calculation violates article 11.12 of the collective agreement and the Ontario
Human Rights Code (“the Code”). Its position is that the grievor’s ERA should be
calculated on the basis of a 37.5 hour work week – a standard full-time
employees’ work week.
Collective Agreement
7. The provisions of article 11.12 of the collective agreement relevant to the
issue in dispute read:
11.12 (a) Local Human Resource Plans will apply to Health Services
Restructuring Commission directives. In other circumstances, the balance of
this Article will apply.
(b) Before issuing notice of long term layoff pursuant to Article 11.03,
and following notice pursuant to Article 11.01 (a), the Hospital will make
offers of early retirement allowance in accordance with the following
conditions:
(i) The Hospital will first make offers in order of seniority in the
department(s) and in classifications where layoffs would otherwise
occur. The Hospital will offer the same number of early retirements
as the number of layoffs it would otherwise make.
(ii) The Hospital will make offers to employees eligible for
early retirement under the Hospital pension plan (including regular
part-time, if applicable, whether or not they participate in the
hospital pension plan).
…
An employee who elects an early retirement option shall receive,
following completion of the last day of work, a retirement
allowance of two (2) weeks’ salary for each year of service, to a
maximum ceiling of fifty-two (52) weeks’ salary.*
(c) If after making offers of early retirement, individual layoff notices
are still required, prior to issuing those notices the Hospital will offer a
voluntary early exit option in accordance with the following conditions:
(i) The Hospital will first make offers in the classifications
within department(s) where layoffs would otherwise occur. If more
employees than are required are interested, the Hospital will make
its decision based on seniority.
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…
*The following will apply when calculating early retirement,
voluntary exit and separation allowance for part-time employees:
Service - One year of service for each 1650 hours worked
Weekly Salary - The employee’s regular hourly rate on her
last day times her normal weekly hours.
Normal Weekly Hours - Average hours worked over the
preceding 26 weeks.
The Code
8. The relevant provisions of the Code agreement read:
Section 5:
Every person has a right to equal treatment with respect to employment
without discrimination because of race, ancestry, place of origin, colour,
ethnic origin, citizenship, creed, sex, sexual orientation, gender identity,
gender expression, age, record of offences, marital status, family status or
disability.
Section 11 reads:
11. (1) A right of a person under Part I is infringed where a requirement,
qualification or factor exists that is not discrimination on a prohibited
ground but that results in the exclusion, restriction or preference of a
group of persons who are identified by a prohibited ground of
discrimination and of whom the person is a member, except where,
(a) the requirement, qualification or factor is reasonable and bona fide in
the circumstances; or
(b) it is declared in this Act, other than in section 17, that to discriminate
because of such ground is not an infringement of a right. R.S.O. 1990,
c.H.19, s.11(1).
(2) The Tribunal or a court shall not find that a requirement, qualification
or factor is reasonable and bona fide in the circumstances unless it is
satisfied that the needs of the group of which the person is a member
cannot be accommodated without undue hardship on the person
responsible for accommodating those needs, considering the cost,
outside sources of funding, if any, and health and safety requirements, if
any.
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Did the Hospital violate article 11.12 of the collective agreement when it
calculated the grievor’s ERA?
9. The Union says that the Hospital has applied the collective agreement
language reproduced above as it pertains to the calculation of an ERA for part-
time employees to the grievor despite her full-time status. It asserts that the
Hospital has prorated the grievor’s salary by her actual hours of work and
calculated that salary at the time she opted to receive the ERA. According to the
Union, the way the Hospital has calculated the grievor’s ERA is by reference to
the definition of “weekly salary” in article 11.12 applicable to only part-time
employees. The Union submits that the collective agreement language is
indicative of the parties’ intention to calculate an employee’s ERA based on their
employment status rather than their hours of work. Therefore, the Union
reasons that the grievor, a full-time employee, is entitled to an ERA based on the
regular weekly full-time salary of a Tech 2- Phlebotomist.
10. The first thing to note about article 11.12 of the collective agreement is
that the formula chosen by the parties for the calculation of the ERA (or the
“retirement allowance” as it is referred to in 11.12(b) applies to all employees in
the bargaining unit irrespective of their status as full-time or part-time employees.
The formula makes no distinctions between employees as a result of the number
of hours they work or their status as full-time or part-time. Rather, the chosen
formula is driven by the employee’s salary and years of service. That is as true
for part-time employees as it is full-time employees. Every eligible employee
who chooses to avail herself or himself of the early retirement option is entitled to
receive a retirement allowance of “two (2) weeks’ salary for each year of servic e.”
11. The second notable aspect of article 11.12 is that there is no qualification
of the formula in respect of full-time employees, most probably because full-time
employees normally work the same standard number of hours per week: 37.5.
Part-time employees, on the other hand, do not share a standard work week.
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Since their weekly hours vary, the parties negotiated qualifying language to deal
with part-time employees’ unique circumstance. It was necessary to equate
“each year of service” for purposes of the retirement allowance with a certain
number of yearly hours of work – and in this case, the parties chose 1650 hours
to represent a year of service for part-time employees. Due to the variation in the
weekly hours of work between part-time employees, the parties also clarified that
a week’s salary for any given part-time employee means his or her regular hourly
rate on the last day of his or her employment multiplied by his or her “normal
weekly hours,” which are further clarified as consisting of the part-time
employee’s average weekly hours over the past 26 weeks.
12. The absence of language prorating full-time employees’ salaries by their
hours of work neither renders the prescription of the manner by which part-time
employees’ weekly salaries are obtained redundant as argued by the Union, nor
does it suggest that an employee’s salary is based on whether an employee’s
status is full or part-time.
13. As the ASF points out at paragraph 4, the grievor “was a full-time Tech 2-
Phlebotomist at all material times (emphasis added). Moreover, the grievor was
always treated as a full-time employee for purposes of her entitlement to benefits
and regarding the accrual of vacation (paragraph 12). The issue, then, is
whether or not, as a full-time employee, the grievor received the retirement
allowance that she was entitled to receive under article 11.12.
14. Critical to that conclusion (particularly as there is no dispute between the
parties concerning the grievor’s years of service or the amount of compensation
she was receiving both from the Hospital and WSIB) is the determination of the
meaning of “two (2) weeks’ salary.” The Hospital interpreted “salary” to mean the
actual amount of weekly compensation that was paid by the Hospital (as
opposed to any compensation payable by WSIB) to the grievor over the course
of her last year of employment. The Union effectively says that “salary” in article
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11.12 for a full-time employee does not mean actual compensation received as
of a certain date by the employee having regard to his or her hours of work, but
refers to the weekly amount that would be payable to an employee in a
classification based on his or her hourly rate multiplied by a standard, full-time
37.5 hour work week. The Union contends that that must be the correct
interpretation given the qualifying language that applies only to part -time
employees and not to full-time employees. In other words, the parties intended
“salary” for full-time employees to be interpreted differently from “salary” for part-
time employees. Therefore, submits the Union, the Hospital is incorrect to have
transferred concepts applicable to the calculation of part-time employees (the
rate of pay payable on the last day of work multiplied by the normal weekly hours
worked) to the full-time grievor.
15. I prefer the Hospital’s interpretation.
16. In coming to this conclusion, I adopt the reasoning of Arbitrator Steinberg
in Canadian Union of Public Employees, Local 1974 v. Kingston General
Hospital, [2013] O.L.A.A. No. 1, wherein he treated the phrase “two (2) weeks
salary” in that collective agreement as pertaining personally to the indi vidual in
receipt of the salary.
17. In my view, the quantification of an employee’s salary is personal to that
employee and it reflects the bargain of payment for actual work. The grievor’s
salary was $570.825 per week for 13 months prior to her decision to opt for an
ERA. The plain language of this collective agreement does not support the
Union’s interpretation that would have the grievor’s salary artificially inflated to
that of an employee who works 37.5 hours of work a week. That is not the salary
that the grievor received. Moreover, the cases provided by the Union, which
speak to an employee’s status existing independently from their hours of work,
do not inform the determination of the grievor’s salary. Her “two weeks’ salary” -
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as are all employees’ “two weeks’ salary” - is a quantum of money reflecting the
bargain of payment for work performed regardless of employee status.
18. The Hospital has not prorated the grievor’s salary by her hours of work in
calculating her ERA. It has not applied the language applicable to part -time
employees to the grievor. Rather, it has calculated the grievor’s ERA based on
two weeks of the salary she actually received for 13 months before she chose to
retire from her employment. It simply calculated the grievor’s salary by reference
to the amount of compensation she was receiving for the work that she
performed.
19. I have considerable difficulty with the Union’s argument that the “salary”
used for the purpose of the calculation of the ERA, can, on the collective
agreement language of article 11.12 be anything other than compensation
payable by the Hospital as of the last day of work. The collective agreement’s
silence pertaining to the “timing” as to when salary is to be measured must mean
an employee’s salary as of their last day of work following the employee’s
decision to opt for an ERA. That must be the default timeframe in the absence of
any other express indication. Further, I note that in the Union’s proposed
calculation for the grievor’s ERA, it uses the salary of a full- time employee
working 37.5 hours – as of the last day of the grievor’s work, once she chose to
avail herself of the ERA benefit.
20. Finally, contrary to the Union’s contention, there is no need for there to be
a Hospital “employment rule” or practice for the Hospital to assert that an
employee paid $570.825 per week (for 22.5 hours work) for 13 months is an
employee whose weekly salary is $570.825. That assertion is entirely reasonable
on its own.
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21. For these reasons, I conclude that “two weeks’ salary per year of service”
for the purpose of calculating ERA amounts due to employees is the pay they
receive for the work they do. In the grievor’s case it was two weeks of her salary
multiplied by her years of service as reflected in the Hospital’s calculation.
Was the Hospital’s calculation of the grievor’s ERA discriminatory within
the meaning of the Code?
22. The Union’s position is that the purpose of the ERA is to recognize an
employee’s past service. In its view, the calculation is exclusively tied to past
service – a severance benefit as distinct from compensatory benefits tied to
current hours of service. W hile the parties’ negotiated formula is superficially
neutral, the Union argues that it produces adverse effect discrimination as
between full-time employees generally and those absent or working reduced
hours because of disability. Alternatively, the formula produces adverse
discrimination between part-time employees and those employees working
reduced hours due to a disability.
23. The Union argues that the Hospital’s application of the parties’ formula
linking the grievor’s salary while working only 22.5 hours a week to the
calculation of her ERA penalizes her for her disability because she would be
working 37.5 hours but for her disability. As I understand the Union’s argument,
to avoid adverse effect discrimination under the Code the Hospital is required to
recreate the wage-work bargain not as it actually had been for over a year when
the grievor opted for the ERA, but as it would have been had the grievor not
become permanently disabled and unable to work 37.5 hours per week.
24. For its part, the Hospital submits that the Union must demonstrate that the
calculation of the ERA based on the grievor’s salary imposes a burden or
withholds a benefit from her based on disability – a prohibited ground. The
Hospital says that paying the grievor “two weeks’ salary per year of service” does
not have a discriminatory effect since any distinction in the way the ERA is
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calculated is based on the salaries employees actually earned. This, according to
the Hospital, does not constitute discrimination within the meaning of the Code.
25. In the Hospital’s submission the appropriate comparator group is all
employees who opt for the ERA or alternatively all employees who are offered
the ERA. Only then, according to the Hospital, is the purpose of the ERA benefit
truly recognized: to encourage employees to choose retirement and aid the
employees who make that choice in the transition to retirement. The Hospital
submits that the Ontario Court of Appeal’s decision in Ontario Nurses’
Association v. Orillia Soldiers Memorial Hospital, [1999] O.J. No. 44 (“Orillia
Soldiers Hospital”) is a complete answer to the Union’s allegation s of
discrimination in this case.
26. In considering the parties’ respective submissions, they provided the
following cases: Ont. Human Rights Comm. V. Simpsons-Sears, [1985] 2 S.C.R.
536; Battlefords and District Co-operative Ltd v. Gibbs, [1996] 3 S.C.R. 566;
Eldridge v. British Columbia (Attorney General), [1997] 3 S.C.R 624; British
Columbia (Public Service Employee Relations Commission) v. British C olumbia
Government and Service Employees’ Union (BCGSEU) (Meiorin Grievance),
[1999] S.C.R 3; Withler v. Canada (Attorney General), 2011 S.C.C. 12; Ontario
Nurses’ Assn. v. Mount Sinai Hospital, [2005] O.J. 1739 (“Mount Sinai”); Ontario
Nurses’ Assn. v. Mount Sinai Hospital, [2004] O.J. 162; Ontario Nurses’
Association v. Orillia Soldiers Memorial Hospital, [1999] O.J. No. 44; Loblaws
Supermarkets Ltd. v. United Food and Commercial Workers’ International Union,
Local 1000A (Kubat Grievances), [2009] O.L.A.A. 385 (Albertyn) (“Loblaws”);
Grand Erie District School Board v Elementary Teachers’ Federation of Ontario
(Re) (2002), 69 C.L.A.S. 245 (Herlich); Surrey Place Centre v OPSEU, Local 511
(Re), (1995), 37 C.L.A.S. 244 (Craven); Participating Hospitals (St. Mary’s
General Hospital and Royal Victoria Hospital) and ONA (Forwell and Nixon), April
17, 2001 (Devlin); Canadian Union of Public Employees, Local 1974 v. Kingston
General Hospital, [2013] O.L.A.A. No. 1 (Steinberg); Ontario Secondary School
Teachers’ Federation, District 10 v. Peel Board of Education, 1998 CanLII 18118
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(Albertyn); Retail, Wholesale and Department Store Union, Local 454 v Canada
Safeway, 2003 CanLII 71212 (Ramussen); Riverdale Hospital v CUPE, Local 79
(1994), 51 LAC (4th) 24 (Knopf); Little Mountain Residential Care & Housing
Society v. Hospital Employees’ Union, 2010 CanLII 86365; Renfrew County and
District Health Unit v Ontario Nurses’ Association, 2013 CanLII 51843 (Slotnick);
Temiskaming Hospital v. O.N.A. (Small) (Re) (2000), 92 L.A.C. 164 (Thorne);
Canadian Broadcasting Corp v Canadian Media Guild, Local 213 (Chabot
Grievance) (1995), 45 L.A.C. (4th) 353; United Nurses’ of Alberta v. Calgary
Regional Health Authority (Ricketts Grievance)(2002), 114 L.A.C. (4th) 1;
Canadian Telephone Employees’ Assn and Bell Canada (Lee Grievance)(1994),
43 L.A.C. (4th) 172; British Columbia Public School Employers’ Assn. Board of
Education of School District No.63 v. BCTF (Macri), (Re) (2012), 228 L.A.C. (4th)
227 (Gordon); Commission scolaire régionale de Chambly v. Bergevin, [1994]
S.C.J. No 57.
27. In determining whether the Hospital’s calculation of the grievor’s ERA is
discriminatory within the meaning of the Code , it is worth briefly examining the
nature of the benefit considered in this case. The ERA is a negotiated benefit
available to all employees eligible for early retirement. It s purpose is to reduce
the staff complement by encouraging employees to choose retirement. The ERA
provides an incentive opportunity to eligible employees in the form of the parties’
chosen formula in the amount “two weeks salary per year of service.” The
formula recognizes employees’ past service. It also links the benefit to an
individual’s level of compensation for work performed at the time the empl oyee
may opt to receive it.
28. Significantly, unlike severance pay entitlements under the Employment
Standards Act, 2000, S.O. 2000, c.41, as amended (the “ESA”) the nature of
which was considered by the Court of Appeal in Mount Sinai, employees who are
eligible for the incentive payment opportunity can either accept or decline it. It is
entirely voluntary. The employee may choose to accept the retirement allowance
and retire, or decline the offer and remain employed. In contrast, ESA s everance
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is a statutory entitlement triggered when an employer severs an employee’s
employment involuntarily. In my view, the ERA, which the grievor chose to opt
for, is not appropriately compared with ESA severance as the Union submits.
The ERA is a negotiated tool by which the Hospital effects a reduction in the
workforce. It is true that it recognizes length of an employee’s service, but that
recognition is not the ERA’s main purpose. Its main objective is to reduce staff
levels by offering employees an incentive to retire.
29. In the case of the ERA benefit, the quid pro quo works as follows: an
employee, and in this specific case the grievor, opts to give up the continued
receipt of her salary in exchange for the ERA payment (the compensatory
inducement based on the parties’ negotiated formula). She personally assesses
the relative advantages of opting for the incentive to retire. If the employee thinks
she will be better off taking the incentive than transferring to the EROLA and
remaining employed she takes the incentive and is compensated pursuant to the
parties’ negotiated formula. In the grievor’s case, she undoubtedly factored into
her decision to opt for the ERA, her continued entitlement to 2 days per week of
WSIB benefits until age 65.
30. I have reviewed the cases provided to me. In some, the principles to be
extracted are relevant to the disposition of this case. There are two cases of the
many cited that are particularly important to the analysis of the issues before me:
Orillia Soldiers Hospital and Loblaws.
31. In Orillia Soldiers Hospital the collective agreement relieved the hospital of
its obligation to contribute to the cost of employee benefits once disabled workers
were off work for certain periods of time. The disabled employees were not
entitled to accrue seniority or service following absences of certain durations.
The Union argued that this constituted discrimination because it penalized
disabled employees by putting them in a worse position than their able-bodied
colleagues.
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32. The Court of Appeal considered and rejected the Union’s proposition,
except as it related to the accrual of seniority. The Court concluded that providing
different levels of compensation to different groups of employees does not
necessarily violate the Code. For prohibited discrimination to be found to occur,
it must be based on a prohibited ground. With respect to employment benefits
that are compensatory in nature, the Court wrote at paragraphs 31 and 32:
... On its face, discrimination would exist if the employer provided different
levels of compensation for work because of handicap. Likewise, it would
constitute discrimination if the employer provided different levels of
compensation for not working because of a handicap...
I also do not find it helpful to attempt to isolate different elements of the
compensation packages such as employer contributions to premiums, vacation
pay and wages and ascribe different purposes to each so as to create a
discrimination argument. They are all part of the compensation package
negotiated by the parties in exchange for work by the employees. For instance,
employees may receive worker’s compensation or long term disability
payments.
33. In addressing the Union’s adverse effects discrimination argument, the
Court wrote at paragraphs 54 and 55:
…Nevertheless, I do not read s. 11(2) as imposing upon the employer the
burden of simply topping up the wages of the disabled employees. That, in my
view, is not the type of accommodation contemplated by s. 11(2) and in fact is
inimical to the principles underlying the Code. …
Simply topping up the wages of the disabled employees and paying them as if
they are not disabled is nothing more than reverse stereotyping as described by
Sopinka J. Rather, it would seem to me that the employer in this hypothetical
must attempt to accommodate the group. For example, the employer may
provide devices and instruments that would allow the disabled employees to
perform close to the same level as the able-bodied employees. The duty is on
the employer to take all steps short of undue hardship to accommodate the
needs of the person discriminated against so that they can compete equally
with the other employees. It is by attempting to accommodate their actual
characteristics so as to bring them within the workplace environment that the
employer complies with the Code.
34. Orillia Soldiers Hospital stands for the proposition that an employer does
not violate the Code when it pays more to employees who are able to work than
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those who are not because of a disability that cannot be accommodated. The
Court of Appeal expressly rejected the Union’s argument that employees off work
(and by analogy those who work fewer hours) due to a disability should be
accommodated by providing them with the same benefits as working employees.
In other words, applying a formula that links a benefit to actual compensation for
work performed, which is precisely what article 11.12 of this collective agreement
does, resulting in more benefits for those employees who work longer hours is
not a violation of the Code.
35. Orillia Soldiers Hospital underlines the importance of correctly identifying
the appropriate group to which allegedly disadvantaged employees are to be
compared. The Court found that the appropriate comparator group for employees
who were not working was not employees actively employed – but rather those
employees who were not working for reasons other than disability. In this case,
the appropriate comparator is not full-time or part-time employees but rather
employees who work fewer hours for reasons other than disability.
36. Before me, all employees eligible for early retirement and entitled to the
ERA pursuant to article 11.12 who opt to avail themselves of the benef it receive it
based on their salaries for actual work performed at the time they opt for the
benefit. A benefit calculated considering individual differences in the salaries paid
to them is a permissible distinction under the analysis adopted by the Ontario
Court of Appeal in Orillia Soldiers Hospital.
37. I turn now to the Loblaws case where Arbitrator Albertyn considered
essentially the same argument made by the Union in the instant case on
analogous facts to those before me. He rejected the Union’s position and found
that the employer’s use of the grievor’s post accommodation rate of pay in
calculating her “buy down,” “buyout” and “early retirement” options did not violate
the Code. I agree with Arbitrator Albertyn’s rationale.
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38. In Loblaws, the grievor had become unable to perform the essential duties
of a grocery receiver due to a workplace injury. She accepted the
accommodation of a permanent lower paying position and received WSIB
benefits to raise her pay to match the rate of the position she held prior to her
injury.
39. Three years after the accommodation had been in place, the employer
sought to reduce its workforce. The employer provided the grievor with her
options under the applicable Letter of Understanding. In each option the moment
of calculation of pay due to the employee was 3 or 4 weeks ’ pay per year of
completed service as of the date of transfer in the case of “buy down” or “buy
out” options or as of the date of retirement in the case of the early retirement
offer.
40. The employer calculated the grievor’s entitlement options by using her
lower rate in the post-injury accommodation position. The Union alleged, among
other things, that the employer’s use of the lower wage rate was contrary to the
Code. Only the grievor’s permanent disability prevented her from earing a higher
rate. In the Union’s view, the Code required that the employer’s calculations be
based on the rate of pay from the position the grievor occupied prior to her injury
that led to her accommodation in a less remunerative position.
41. Arbitrator Albertyn rejected the Union’s position. In doing so, he stressed
that the benefit itself was measured in relation to work performed. He rejected
the Union’s plea that "but for" the disability the employee would have been
working in the higher remunerated pre injury position at a higher wage rate, and
that she should therefore receive the benefit as if she had been working in that
position all along.
42. Arbitrator Albertyn’s rationale that the calculation of the grievor’s options
based on the job that she was actually doing did not contravene the Code is
applicable to the circumstances here and I adopt it:
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In deciding what would be the base rate for the calculation of the
buy-out/buy-down, the parties did not adopt an average over a
period of time, or rate reflective of an employee’s service, they
chose instead a moment in time – the "date of the transfer", the date
of [store] conversion - as the method for determining the base figure
to calculate the buy-down/buy-out/early retirement amount. To have
made this choice does not, in my view, constitute discrimination
under the Ontario Human Rights Code. This is because an
employer is not required by the Code to maintain the employee's
previous (higher) rate of pay when the employee is performing work
in the accommodated position at a lower rate of pay.
The fact that the grievor had to accept the clerk rate as an
accommodation does not mean that she is entitled to different
treatment, to receive a rate different from that for which she works
and has been paid: Ontario Nurses’ Association v. Orillia Soldiers
Memorial Hospital (Robinson Grievance), [1996] O.L.A.A. No. 56
(Mitchnick). This is particularly the case here when the Grievor has
taken a permanent position as clerk on account of her permanent
disability. There is no reasonable likelihood she will return to her
former position as a receiver.
The Employer had no obligation to maintain the Grievor’s rate of pay
as a receiver when she ceased to perform the duties of a receiver.
The Grievor is entitled to be paid the rate for her job, which, since
the accommodation, has been that of the clerk. She is protected by
the Code from being paid less on account of her disability. But the
reverse does not apply – she cannot claim to be paid for more than
she performs; the Code does not entitle the Grievor to be paid what
she earned as a receiver when she no longer does the work of a
receiver. She is entitled only to the rate of pay for the work she
performs [Cambridge Memorial Hospital and Ontario Nurses
Association (Butts Grievance), [199] O.LAA sic 79 L.A.C. (4th) 392
(Barrett), and cases cited therein; Greyhound Canada
Transportation Corp. v. A.T.U. Local 1415 (Lawson Grievance),
[2007] C.L.A.D. No. 435 (R. Brown) Q.L. ].
As Employer counsel argues, while the Code requires special
treatment to allow disabled persons to participate in employment, it
does not require special compensation measures for them beyond
the pay they are entitled to receive for the work they actually
perform [Milk and Bread Drivers, Dairy Employees, Caterers, et al.
vs. Versa Services Ltd. unreported February 7, 1995) (Ontario. Div.
Ct), upholding Re Versa Services Ltd and Milk and Bread Drivers,
Dairy Employees, Caterers, Local 647 (1994), 39 L.A.C. (4th) 196
(R.M. Brown)].
These conclusions do not change because we are dealing with the
buy –down/ buy-out / early retirement amount. The same principle
applies: The Code does not require a past (higher) rate of pay to be
the bases of the calculation when the employee is not employed to
the work of that rate at that time the calculation is to be made.
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43. Loblaws is directly on point. The collective agreement in the matter before
me provides for the payment to eligible employees an ERA of “two weeks’ salary
for each year of service.” As I have already found, an employee’s “salary” under
article 11.12 is personal to the individual employee. It represents the amount
earned by the individual for work performed. Absent language suggesting
otherwise, the point in time chosen by the parties at which an employee’s “salary”
must be measured is the employee’s salary at their last day of work. The Code
does not require special compensation measures for disabled employees beyond
the pay they are entitled to receive for the work they actually perform when a
benefit links it to current compensation, as it does in this case.
44. For all these reasons, I find that the collective agreement contemplates,
for the purpose of the calculation of the grievor’s ERA, the salary she received for
the work that she did and had been doing for over a year. Further, the parties’
chosen formula in linking the ERA benefit to an employee’s actual compensation
does not contravene the Code.
45. The grievances are therefore dismissed. The method of calculation used
by the Hospital complies with the collective agreement and with the Code.
Dated at Toronto on September 15, 2014.
_______________________________
Christine Schmidt, Sole Arbitrator
17
APPENDIX A
AGREED STATEMENT OF FACT
1. The Ontario Public Service Employees Union (“OPSEU” or “the Union”) Local
402 was the bargaining agent for laboratory personnel including the Grievor at
the Cornwall Community Hospital (“The Hospital”) until March 31, 2012. The
Union and the Hospital are bound by a Collective Agreement, which expires on
March 21, 2014.
The Collective Agreement
2. In accordance with the Collective Agreement, OPSEU members may be
entitled to a retirement allowance described in Article 11.12 b):
11.12 (a) Local Human Resource Plans will apply to Health Services
Restructuring Commission directives. In other circumstances, the balance
of this Article will apply.
(b) Before issuing notice of long term layoff pursuant to Article 11.03, and
following notice pursuant to Article 11.01 (a), the Hospital will make offers
of early retirement allowance in accordance with the following conditions:
(i) The Hospital will first make offers in order of seniority in the
department(s) and in classifications where layoffs would
otherwise occur. The Hospital will offer the same number of
early retirements as the number of layoffs it would otherwise
make.
(ii) The Hospital will make offers to employees eligible for early
retirement under the Hospital pension plan (including regular
part-time, if applicable, whether or not they participate in the
hospital pension plan).
(iii) If no employees on the unit affected accept the offer, the
Hospital will then extend the offer to other employees in the
same classification as that being affected in the bargaining
unit in order of seniority.
(iv) The number of early retirements the Hospital approves will
not exceed the number of employees in that classification
who would otherwise be laid off.
An employee who elects an early retirement option shall
receive, following completion of the last day of work, a
retirement allowance of two (2) weeks’ salary for each
year of service, to a maximum ceiling of fifty-two (52)
weeks’ salary.*
18
(c) If after making offers of early retirement, individual layoff notices are
still required, prior to issuing those notices the Hospital will offer a
voluntary early exit option in accordance with the following
conditions:
(i) The Hospital will first make offers in the classifications
within department(s) where layoffs would otherwise occur.
If more employees than are required are interested, the
Hospital will make its decision based on seniority.
(ii) If insufficient employees in the department affected accept
the offer, the Hospital will then extend the offer to employees
in the same classification in other departments. If more
employees than are required are interested, the Hospital will
make its decision based on seniority.
(iii) In no case will the Hospital approve an employee’s request
under (i) and (ii) above for a voluntary early exit option, if the
employees remaining are not qualified to perform the
available work.
(iv) The number of voluntary early exit options the Hospital
approves will not exceed the number of employees in that
classification who would otherwise be laid off. The last day of
employment for an employee who accepts a voluntary early
exit option will be at the Hospital’s discretion and will be no
earlier than thirty (30) calendar days immediately following
the employee’s written acceptance of the offer.
(v) An employee who elects a voluntary early exit option shall
receive, following completion of the last day of work, a
separation allowance of two (2) weeks’ salary for each year
of service, to a maximum of fifty-two (52) weeks’ pay.*
(d) Where an employee has received individual notice of long term layoff
under Article 11.03 such employee may resign and receive a separation
allowance as follows:
(i) Where an employee resigns effective within thirty (30) days
after receiving individual notice of long term layoff, she or he
shall be entitled to a separation allowance of two (2) weeks’
salary for each year of continuous service to a maximum of
sixteen (16) weeks’ pay, and, on production of receipts from
an approved educational program, within twelve (12) months
of resignation will be reimbursed for tuition fees up to a
maximum of three thousand ($3,000.00) dollars.*
19
(ii) Where an employee resigns effective later than thirty (30)
days after receiving individual notice of long term layoff, he
or she shall be entitled to a separation allowance of four (4)
weeks’ salary, and, on production of receipts from an
approved educational program, within twelve (12) months of
resignation will be reimbursed for tuition fees up to a
maximum of one thousand two hundred and fifty ($1,250.00)
dollars.*
*The following will apply when calculating early retirement, voluntary
exit and separation allowance for part-time employees:
Service - One year of service for each 1650 hours worked
Weekly Salary - The employee’s regular hourly rate on her last day
times her normal weekly hours.
Normal Weekly Hours - Average hours worked over the preceding 26
weeks.
The Grievor
3. The Grievor, Ms. Connie Richards, began her employment within the
OPSEU bargaining unit at the Cornwall Community Hospital on April 6,
1995.
4. She was a full-time Tech 2- Phlebotomist at all material times, working
7.5 hour shifts in the Hospitals Laboratory. As a full time staff member,
the Grievor was scheduled to work five (5) X 7.5 hour shifts or 37.5
hours in each week. Because of the nature of her work, she was
generally scheduled to work from Monday to Friday of each week,
however she was also scheduled to work every 5th weekend.
5. She had accrued almost seventeen (17) years of service at the time that
her position was transferred to the Eastern Ontario Regional Laboratory
Association (EORLA) on April 1, 2012. Her service at the date of her
retirement on April 30, 2012 was 17 years, 23 days.
6. The Grievor’s date of birth is September 7, 1950 and she was 61 years
of age when she retired.
7. On May 23, 2009, the Grievor suffered a workplace injury which was
reported to the Ontario Workplace Safety and Insurance Board (WSIB)
in accordance with the requirements of the Ontario Workplace Safety
and Insurance Act.
8. After the date of the workplace injury:
The Grievor worked her regular hours of work and received her regular
pay for those hours of work on May 23, and 24th, 2009.
20
She was off work for the period from May 27, 2009 to June 4, 2009
and received compensation from WSIB benefits for the period of time
off.
She resumed her regular hours of work at the Hospital and received
her regular pay for those hours of work from June 5, 2009 to June 18,
2009.
From June 19, 2009 to July 31, 2009, the Grievor was off work and
received compensation from WSIB benefits for the period of time off.
She partially resumed work at the Hospital from August 10, 2009 until
September 2, 2009, during which time she worked half days. She
received her regular pay from the Hospital for the half days that she
worked. She received compensation from WSIB benefits for the half
days of work that she was unable to work at the Hospital during this
period.
She resumed her regular hours of work at the Hospital and received
her regular pay for those hours of work from September 2, 2009 until
November 2, 2009.
From November 3, 2009 to November 6, 2009 she was off work and
received compensation from WSIB benefits for the period of time off.
She resumed her regular hours of work at the Hospital and received
her regular pay for those hours of work from November 9, 2009 to
November 18, 2009.
On November 19, 2009, she worked for a half day and received her
regular pay for those hours of work. She received compensation from
WSIB benefits for the half day that she was unable to work.
From November 20, 2009 to December 4, 2009 she was off work and
received compensation by WSIB benefits for the period of time off.
On December 7, 2009 she resumed regular hours of work at the
Hospital and received her regular pay for those hours of work until April
28, 2010.
From April 29, 2010 until July 23, 2010 she was off work and was
compensated by WSIB benefits for the period of time off.
She resumed her regular hours of work at the Hospital and received
her regular pay for those hours of work from July 26, 2010 until
October 20, 2010.
From October 21, 2010 until November 5, 2010 she was off work and
was compensated by WSIB benefits for the period of time off.
From November 8, 2010 until November 19, 2010 she was off on sick
leave unrelated to her WSIB claim. She received regular sick pay
benefits for this period of time.
From November 22, 2010 until January 5, 2011 the Grievor returned to
work her regular hours at the Hospital and received her regular pay for
those hours of work.
On January 6, 2011 she worked a half day at the Hospital. She
received her regular pay from the Hospital for the half days that she
worked. She received compensation from WSIB benefits for the half
day of work that she was unable to work on this date.
21
The Grievor worked her regular hours of work at the Hospital and
received her regular pay for those hours of work from January 7, 2011
to March 7, 2011.
On January 17, 2011, the Grievor met with the WSIB Return to Work
Specialist, the Union representatives and the Hospital representatives
to explore the need for a permanent accommodation of the hours of
work of the Grievor.
The Parties commenced an examination of the possibility of a
permanently accommodated schedule for the Grievor of three (3) shifts
(22.5 hours of work) per week, instead of the five (5) days (37.5 hours
of work) per week of a full time employee.
The Grievor proposed a schedule and the Hospital was able to
permanently schedule another Tech 2 - Phlebotomist to work on the
Grievor’s proposed days off. As a result, the Hospital was able to
accommodate the Grievor to the satisfaction of all parties.
The Grievor was off work from March 9, 2011 to March 25, 2011 and
received compensation by WSIB benefits for the period of time off.
9. Upon her return to work to the Hospital on March 28, 2011, the Grievor
commenced a permanent accommodated schedule that all parties had
agreed upon. She was scheduled to work three (3) shifts every week
and was off on two (2) shifts every week.
10. The Grievor was thereby permanently scheduled to work 60% of her
former hours of work (22.5/37.5) and she received her regular pay for
the hours that she worked at the Hospital. This reduced work week
became her normal hours of work for the final thirteen (13) months of
her work at the Hospital.
11. The Grievor received compensation by WSIB benefits for the two (2)
days per week or 40 % of her former full time hours (15/37.5) that she
was off work since March 28, 2011.
12. The Grievor continued to be treated as a full time employee for the
purposes of entitlements to benefits and vacation time accrual. Her
insured benefit entitlements remained unchanged following her
permanent reduction to 22.5 hours of work per week.
13. For the last thirteen (13) months of the Grievors employment, the
Hospital was paying the Grievor her regular wages for her three (3)
shifts (22.5 hours of work) per week. The WSIB was providing pay to the
Grievor by way of WSIB Benefits for the two (2) days that she was off
work each week. She received both payments until her early retirement
on April 30, 2012.
22
Transfer to EORLA/ Retirement
14. On April 1, 2012 all laboratory functions and positions from the 16
Hospitals in the Champlain Local Health Integrated Network were
transferred to the EORLA.
15. Pursuant to this transfer, employees performing laboratory functions,
including the Grievor were provided with two options:
a) they could elect to be laid off under the collective agreement with
their home Hospital and receive layoff entitlements accordingly-
including the identified retirement allowance, or
b) they could elect to transfer with their employment to EORLA.
16. Employees were requested to make their election on a form provided by
CCH. The form provided that the employee check off a box to indicate
acceptance or declining of the transfer.
17. On February 22, 2012 the Grievor returned the form to CCH. She had
checked the box labeled “Decline the transfer to EORLA” and signed the
form.
18. On March 02, 2012, the CCH confirmed in writing with the Grievor that
she elected to decline the transfer to EORLA and accepted to be laid off.
She requested that she receive an early retirement allowance in
accordance with her entitlements. Following the receipt of the letter, a
meeting was held on March 28, 2012 between the Grievor and CCH to
review her options.
19. On March 30, 2012 the Grievor provided CCH with her signed Transfer
of Employment.
20. On April 11, 2012 the Grievor filed her grievance regarding the
calculation of her early retirement allowance.
Calculation of Early Retirement Allowance
21. Upon receipt of her election, the Hospital calculated that the retirement
allowance on the basis of the regular wages received and the hours of work
that the Grievor had been performing at the Hospital for a period of more
thirteen (13) months.
22. The Grievor was earning regular wages of $25.37 per hour and she was
working a permanently accommodated schedule of 22.5 hours per week at
the date of her retirement.
23
23. The Hospital calculated the Retirement Allowance as follows :
2 weeks per year of service x 17 years service = 34 weeks
Regular wages of $25.37 per hour x 22.5 hours per week =
$570.825 per week
34 weeks x $570.825 = $19,408.05.
24. The Hospital provided the Grievor with payment of $19,408.05 which it
calculated to be the value of her retirement allowance. The Hospital
deposited this amount into an RRSP account as directed by the Grievor. It
is the Hospitals position that this calculation is correct in accordance wit h
the Collective Agreement, the Ontario Employment Standards Act and the
Ontario Human Rights Code.
25. Following her early retirement, the Grievor continues to receive
compensation from WSIB to compensate her for the two (2) days per week
that she was off work in the last year of her employment and will continue to
do so until she reaches the age of 65 years. The grievor’s benefit is “locked
in” and she is not required to produce further medical information to justify
her entitlement to the WSIB. Other than an annual earnings review for tax
purposes, the Grievor will not face a reduction in compensation by the
WSIB during this time.
26. The Union disputes the calculation used by the Hospital, and contends
that the Grievor should be entitled to payment of the Retirement Allowance
based on regular full time scheduled hours of 37.5 hours per week. The
Unions position is that the Retirement Allowance should be calculated as
follows:
2 weeks/year of service x 17 years = 34 weeks
Wages of $25.37 per hour X 37.5 hours per week=$951.38
34 weeks x $951.38 = $32,346.75
27. On April 9, 2012 the Union filed a Policy Grievance claiming multiple
breaches of the Collective Agreement and the Ontario Human Rights Code.
On April 11, 2012, the Grievor filed an individual grievance alleging that the
allowance was calculated in an improper manner and that the relevant
provisions of the Collective Agreement were applied in a discriminatory
manner.
28. The grievance proceeded through the internal process without
resolution. The parties agree it is properly before Arbitrator Schmidt for a
determination of the proper calculation of the early retirement allowance
based on this agreed statement of facts.