HomeMy WebLinkAboutGregory 06-02-15
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.
,
IN THE MATTER OF AN ARBITRATION.
BETWEEN:
Grey Bruce Health Services,
"the Hospital"
and
Ontario Public Service Employees Union, Local 260,
"the Union".
AND IN THE MATTER OF THE INDIVIDUAL GRIEVANCE OF SANDI GREGORY.
AWARD
ARBITRATOR: Paul Haefling
APPEARANCES: For the Employer - Robert Hickman,
counsel, and others.
For the Union - Mitch Bevan, District
Grievance Officer, and
others.
The hearing took place in Owen Sound on January 31,2006
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AWARD
The grievance filed by the Union on behalf of the grievor, Sandra Gregory, alleges
that the employer bypassed her in the selection process and thereby breached the Letter
of Understanding regarding appointments to Lead Hand positions. The Letter of
Understanding was agreed to in recent negotiations, and the relevant portions of that Letter
are as follows:
Letter of Understanding
Between
Grey Bruce Health Services
and
Ontario Public Service Employees Union, Local 260
Re: Lead Hand Positions and Premiums
The Parties are agreed on the following rules with respect to Lead Hand
positions in the Service Unit:
1. [Premium pay rate.]
2. [Lead hand incumbents.]
3. Lead hand assignments will be made from amongst those employees in
the work unit at the work site who have expressed an interest and who
are qualified to perform the lead hand duties. Lead Hand assignments
may be rotational or permanent at the discretion of the manager.
4. New Lead Hand opportunities will be communicated in writing within the
work unit at the site.
Dated this 1s1 day of August, 2002, in the City of Owen Sound, Ontario.
The Hospital operates several health facilities in the geographic area it serves but has its
main campus in Owen Sound, that being the location where the grievor works as a
Sterilization Processing and Distribution ("SPD") Aide and where the Lead Hand opening
.
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arose.
Ms. Gregory was hired in September of 1981 and, therefore, has accumulated
almost 25 years' seniority while working at the Hospital.
There was no dispute that the grievance is properly before me or that I have
jurisdiction to decide the matters in issue.
To their credit, the parties' representatives prepared the following joint summary
which outlines the factual circumstances relating to this grievance.
Agreed Statement of Facts
1. The following documents are agreed to be entered as exhibits:
Grievance form
Collective Agreement
Grievor's application for the Lead Hand assignment including
3 letters of reference
Step 1 response by direct supervisor Amos Atton-August 5,
2003
Step 2 response by Kim Bowers of HR-August 22,2003
2. In the summer of 2003 Grey Bruce Health Services (GBHS) decided to
create three lead hand positions in the SPD department.
3. The position of lead hand is covered in the collective agreement in a letter
of understanding at page 89. It states in part: .
Lead Hand assignments will be made from amongst those
employees in the work unit at the work site, who have
expressed an interest and who are qualified to perform the lead
hand duties. Lead Hand assignments may be rotational or
permanent at the discretion of the manager.
4. Article 9.05 at pages 21-23 covers Job Posting.
5. Lead hands are paid a premium of 75 cents per hour.
6. Notification of the three lead hand positions came to the attention of the
grievor and she applied.
7. Four people from within the bargaining unit (including the grievor) applied.
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The grievor was more senior than two of the candidates.
8. The present collective agreement is the result of an award by Kevin
Whitaker. In that arbitration the Union proposed that "all lead hand
positions are to be posted under the job posting provisions of the
agreement, with current incumbents grandparented into their positions".
Mr. Whitaker declined this proposal in his award dated November 17,
2001.
9. During the negotiation of the letter of understanding at page 89 the
hospital clearly stated that it would not agree to the posting of lead hand
positions under the usual job posting provisions. It stated that these
assignments could not be posted as it could result in a layoff if someone
from outside the department was offered the position.
While the Letter of Understanding is itself silent about the method of communicating
information to employees concerning openings for Lead Hand positions, the Agreed
Statement of Facts refers to that by indicating that "notification of the three lead hand
positions came to the attention of the grievor, and she applied".
In fact, there was a hand-printed posting by the Hospital in the following words:
POST
SPD STAFF - OWEN SOUND SITE
3 NEW LEAD HAND ASSIGNMENTS
. EMBARKING ON A LEAD-HAND PROGRAM TO COMPLEMENT
CERTAIN ACTIVITY IN OVERALL DEPARTMENTAL OPERATION:
. INFORMATION
. INSTRUMENTATION
. RESOURCES
. AS PART OF THE COLLECTIVE AGREEMENT, ALL DEPARTMENTAL
EMPLOYEES MUST BE MADE AWARE OF SUCH OPPORTUNITY AND
EXPRESS AN INTEREST, IF ANY, FOR CONSIDERATION
. PLEASE ADVISE IN WRITING BY JULY 11/03 AND I WILL ARRANGE
TO DISCUSS WITH YOU
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"A. A TTON"
The above notice apparently was prepared and posted by Mr. Amos Atton, whose title is
SPDI Warehouse Manager, and who also testified at this hearing. The posted notice
referred to three distinct Lead Hand positions to cover three different areas or functions
described above as Information, Instrumentation and Resources.
The Union side acknowledged at the hearing that the person selected in respect of
the "Information" Lead Hand had greater seniority than Ms. Gregory and that the person
chosen for the Lead Hand" instrumentation" job had the necessary skill and experience in
sharpening instruments, which the grievor did not have. However, the Union takes issue
with the fact that the person selected in the "Resources" area had, at the time, considerably
less bargaining-unit seniority than the grievor. Indeed, the Union takes as its position
ultimately that the decision to pass over the grievor and to select another employee with
less seniority was unreasonable and, more specifically, was made arbitrarily and in bad
faith.
The Hospital's position is that the Letter of Understanding on selection of lead Hands
indicates that such choice will be made at the discretion of management and that there are
no other limits or restrictions on the exercise of that discretion in the collective agreement.
In the present case, the Hospital view is that the Union is seeking to create an impression
by inference that the grievor was discriminated against in the selection, but the employer
denies that ever occurred.
In her testimony, Ms. Gregory described the SPD Aide job as work involving making
up "case carts" containing drugs, gowns, instruments, needles, pans and sponges to be
used by the doctors in performing different procedures and later receiving and dismantling
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contaminated supplies in preparation for cleaning and sterilization. She also described the
work of assembling instrument trays and their return for autoclave processing. She
suggested that the SPD Aides supported surgeries, imaging and emergency care areas,
and that all the SPD staff did the same or similar tasks in rotation. For a period of a year
and a half, she had posted into the dedicated position of O.R. (Operating Room) SPD Aide
and, subsequently, had applied to return to her former SPD Aide job. On returning to the
latter job, but prior to her return date in February of 2003, she was required to sign a letter
agreeing to work alternate weekends, "approximately nine (9) evening shifts in a four week
period" and "11-7 shifts as required". Her evidence was that none of the other SPD Aides
had been required to work those hours, although one individual worked the night shift by
choice. She later applied on another posting for an SPD Aide position but was denied the
job for the reason apparently that she was already at work in that classification. In other
words, Ms. Gregory was refused a lateral transfer, and, later, after she grieved being denied
the posted job, that grievance was formally resolved through the intervention of Human
Resources by an undertaking that the scheduling for SPD Aides in future would create "fair
and equal" shifts and by the Hospital's agreeing to rescind the letter Ms. Gregory had
signed.
In regard to her grievance over being denied the posted Lead Hand position, Ms.
Gregory testified that she had applied formally by letter, in which she made reference to her
experience and, also, for example, to her "demonstrated responsibility and quick thinking
. . . in situations that have required immediate, affirmative action as well as the use of good
judgment, organization and the ability to prioritize". With her application she had also
included three written personal testimonial letters and work references prepared for her, one
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by a physician, the second by the Patient Care Manager, Perioperative Services, and a third
by the ambulatory patient care coordinator. Ms. Gregory suggested that, so far as she
knew, in the course of the Lead Hand selection, none of her references had been consulted.
She went on to say that she had spoken to Mr. Atton about the Lead Hand posting and that
she had later made notes of their conversation, in the course of which, as she wrote, Mr.
Atton had told her about the differences in the Lead Hand jobs and about two other
prospective candidates. She also said she was told by Mr. Atton that she was
"overqualified" for the job but that there might be, as she recorded, another "door/avenue"
open for her at the Hospital in the future. She also wrote that he had told her he would
inform her about the outcome of a decision still to be made in the Lead Hand selection. But,
Ms. Gregory testified, she later learned "on the street" that she had not been selected and,
from another posted note, she was made aware of the names of the three successful
employees who were selected, after which she filed the present grievance. She then
testified that she had personally made enquiries about the selection for other Lead Hand
jobs in different areas of the Hospital. She went on to say that she had discovered that,
most often, the persons who had been selected were the most senior, qualified individuals
in the department.
After being cross-examined on those assertions, Ms. Gregory remained insistent and
unshaken that other Lead Hand jobs had gone to the senior qualified person who had
shown interest. She agreed on cross-examination that Mr. Atton, as her manager, would
be familiar with her abilities and work experience without having had to conduct a formal
interview.
The incumbent, Ms. Jamie Greve, was selected to fill the "Resource" Lead Hand
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position sought by the grievor approximately two and one-half years prior to this hearing.
She testified that she now has six years' experience working as an SPD Aide, with another
6 years' previous experience working as both a Food Services and Environmental Services
supervisor at the Hospital. In addition, while testifying, she made reference to her related
courses taken for certification and the fact that, as a former supervisor, she had overseen
staff training and development. She also described her work as Lead Hand and as an SPD
Aide, indicating that she continued to do the same job as other SPD Aides. As a Lead
Hand, she testified that she has been working recently on policies and procedures for
accreditation and staff re-certifications and that she had some input in departmental
scheduling. She also indicated that she has served as a liaison person for staff who come
to her with their work concerns. She also made reference to having made recent working
tours to Wiarton, Meaford and Southampton to learn about operations at the different
campuses. She agreed on cross-examination that her learning about activities at those
campuses and her involvement in conferences on endoscopy and standards pertaining to
mandatory re-certification arrangements took place only recently, as well as other new
quality assurance undertakings occurring at the Hospital. She also agreed that all of the
SPD Aides to some degree engage in staff training and, in regard to liaison with other
employees, that as a Lead Hand she did not have authority to alter work schedules or to
hire, fire or discipline employees. She also stated that she had been trained and given
responsibilities for pay equity work, some scheduling and some computerized payroll
activities in the Department. She agreed that Ms. Gregory was well-acquainted with
departmental procedures and equipment and that she, too, would help to train other staff.
In regard to being the liaison for staff, Ms. Greve was asked to give an example of a
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situation in which confidentiality would not apply, in response to which she indicated that
she had taken complaints to the department manager and supervisor from staff who were
displeased about shift schedules. She agreed that she did not have authority to alter
schedules or resolve those situations at her own initiative.
The Hospital's SPD/Warehouse Supervisor, Mr. Amos Atton, testified as to his
recollection of the meeting and discussion he had with Ms. Gregory about her application
for a Lead Hand position. He could not recall the date of that meeting and, on cross-
examination, could not recall having made a comment that she was "overqualified" for the
job, but he recalled having commented to her about his being impressed at the
qualifications or qualities of her references. He indicated that, during their conversation, he
had mentioned to her that one of the named applicants had experience and qualifications
for the Lead Hand job with responsibility for sharpening instruments and another applicant,
similarly, for the information and communications Lead Hand position, both of whom were
later chosen, but that he also had told Ms. Gregory no decision had yet been taken about
any of the candidates at the time they had their conversation. He also recalled having told
the grievor that there could be other opportunities for her in the future. He could not recall
having told Ms. Gregory about Ms. Greve's having applied for the "Resources" Lead Hand
position, which was the Lead Hand job of most interest to the former. He agreed that Ms.
Gregory could have come away from their meeting believing that she might be selected for
that position. He indicated on cross-examination, when questioned about the selection of
the incumbent, that he had taken into account the previous leadership experience and
qualifications of Ms. Greve and specifically the fact that she had certification for the SPD
Aide job and in long-term care management. He agreed that Ms. Gregory and other
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employees would also have been involved in matters such as staff training, pay equity and
in dealing with scheduling issues in the Department.
In regard to the grievance of Ms. Gregory upon her having been denied another SPD
Aide posting, Mr. Atton suggested that the letter signed by the grievor with a specified shift
and work schedule offered on her return from the job of O.R.S.P.D. Aide contained simply
the times worked out with Human Resources and, he suggested, Ms. Gregory was given
the only schedule and rotation available at the time. He also acknowledged that, when she
later applied on another SPD Aide posting and was denied the lateral transfer, Ms. Gregory
might have told him that she applied because she was dissatisfied with the work schedule
she had been given. He agreed that the grievance resolution in that case had rendered the
scheduling letter null and void and, with the involvement of Human Resources, had also led
to an agreement that everyone would be on a schedule involving their working the same
kinds of shift rotations. He could not recall if the grievor worked on the schedule she
complained of, prior to the present grievance, or whether the resolution of the earlier
grievance took place during the currency of the Lead Hand selection grievance.
The employer's final witness, Mr. Rob. Croft, currently serves as Director of Hospital
Services and, formerly, was the Director of Human Resources. His evidence was that the
selection of Lead Hands was based on an applicant's ability to perform the job, by which
he meant having the experience and skills to undertake various functions, such as giving
direction to other staff when a supervisor is not present. He also suggested that a candidate
needed to have a thorough knowledge of the department and its procedures and processes
in order to be able to offer direction and instruction to other staff. In regard to taking
seniority into account in the selection of lead Hands, Mr. Croft suggested that might be
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taken into account as a "tie breaker" but that, in his experience, such a selection had never
occurred. He also cited examples and disagreed with the suggestion made by the Union
that, in the selection of Lead Hands, the Hospital had always ended up choosing the most
senior applicants. He also suggested that, in making a selection, references would not likely
be needed because, in his experience, the supervisor or manager knew all of the
employees who might apply for a Lead Hand position.
In argument for the Union, Mr. Bevan submits that, while the Hospital asserts it has
an unfettered discretion in selecting candidates for Lead Hand positions, that is not the case
because in a situation like this an employer must act reasonably and not in an arbitrary
manner. Here, the Union argues, the decision to bypass the grievor and to select the
incumbent was unreasonable because it was unfair and made in bad faith. The comments
of Mr. Atton indicating that he believed the latter's experience as a manager made her the
better candidate than the grievor, who lacked such managerial experience, Mr. Bevan
suggests, is belied by the fact that, in two and a half years since the selection was made,
the incumbent has barely started to undertake the kinds of job responsibilities, such as the
Quality Assurance Program, that were .said to belong to the Resources Lead Hand. While
the Hospital maintains that the incumbent would have responsibility to train staff, the
evidence of witnesses from the employer side was that all SPD Aides from time to time
undertake to train departmental staff. In addition, Mr. Bevan argues, while Mr. Atton and the
incumbent mentioned parti,cipating jointly in departmental scheduling, on close questioning
the evidence was that the latter might check the schedule after it was prepared but she did
not have authority to make changes in the schedule when employees came to her with
complaints. In fact, the majority of the Lead Hand's activities involved her working as an
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SPD Aide, the same as the grievor, who, Mr. Bevan submits, with 25 years' experience in
the Department, would know more about the job and the policies and procedures of the
Department and be able to offer more help to staff than someone with less than three years'
experience at the time the selection was made. The grievor's written application and the
reference letters and testimonials she provided all show that she had the experience and
knowledge and the kind of commitment and personal qualities needed for the job; whereas,
Mr. Bevan points out, when the incumbent applied she had merely written to indicate her
interest in the posted Lead Hand position. All of that, it is argued, serves to demonstrate
that the Lead Hand selection was arbitrary and that for the Hospital to deny the grievor the
opportunity to undertake the job was unreasonable.
In regard to the discussion between Mr. Atton and Ms. Gregory, Mr. Bevan suggests
that it made no sense that the supervisor would not recall having said to the grievor that she
was "over-qualified" but he could recall having made some comment to the effect that her
references seemed overqualified. The fact that Mr. Atton spoke to Ms. Gregory about the
two other Lead Hand applicants who were later selected for the sharpening job and the
information/communications job, the Union suggests, is evidence that the posting and
selection had been a "set-up" and that a decision had already been made when the
conversation took place. Mr. Bevan also points to the letter the grievor was required to sign
when she came back to the Department from O.R. as an SPD Aide as some evidence of
animus and bad faith in the Hospital's treatment of the grievor. That is, the Union argues,
the grievorwas discriminated against by being compelled to work the schedule Mr. Atton
said needed to be filled, although no other employees worked such a schedule, until such
time as the filing of her grievance which led ultimately to the letter's being rescinded after
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the Human Resources office intervened. The Union argues that, based on the timing, Ms.
Gregory had first been discriminated against by the Hospital prior to the resolution of the
scheduling grievance, and, subsequently, also when she sought but was denied the Lead
Hand job in part to escape from the previous onerous work schedule. To add to all that, Mr.
Bevan argues, one must consider the fact that she received almost no consideration for the
Lead Hand job as further evidence of bad faith in her treatment by the Hospital. The Union
in argument made reference to the case of Re Cape Breton-Victoria Regional School Board
and Nova Scotia Teachers Union (2004),127 LAC. (41h) 110 (Kydd) and, more generally,
to Brown and Beatty, Canadian Labour Arbitration, par. 5:2300 The Requirement of Bona
Fides, as follows:
. . . in filling vacancies and making transfers, promotions and demotions,
management's initiative is subject to the overriding qualification that its
decision be in good faith, and not arbitrary or discriminatory. Again, however,
where it is established that the decision was effected in good faith, it would
be of no consequence to allege that the action taken, such as a transfer to a
lower-rated job, was simply for the Company's convenience or was merely
unreasonable.
In the Cape-Breton Victoria Regional School Board case, at p. 123, the arbitrator referred
to and relied upon Nova Scotia Civil Service Commission v. N.S.G.E.U. (1993), 123 N.S.R.
(2d) 217, an earlier decision of the Nova Scotia Court of Appeal, for the proposition that
there is "an implied duty of reasonableness in the exercise of rights under a collective
agreement". The arbitrator also observed that the Court had indicated as well that, if a union
is able to meet the burden of proving that an employer's decision was unreasonable, being
"one that a reasonable person possessed of the facts and exercising common sense would
not reach," an arbitrator need not defer to the employer's decision. In the present case, Mr.
Bevan argues, the unreasonableness and unfairness of the Employer's decision resulting
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in denying the grievor the opportunity to perform in the Lead Hand position cries out for a
remedy.
In argument for the Hospital, Mr. Hickman points to both the wording of the Letter of
Understanding and the Agreed Statement of Facts as indicating that, while the Union had
endeavoured during the last set of negotiations to have the job-posting provision of the
collective agreement (article 9.05) apply in regard to the selecting of Lead Hands, that was
not the outcome from the negotiations arising out of the interest arbitration award. The
Union and the Hospital subsequently agreed instead on the Letter of Understanding. It
provides only that Lead Hands are to be selected and assigned from among those
employees "who have expressed an interest and who are qualified to perform the lead hand
duties". The Union had suggested that the Hospital's discretion in selecting candidates for
Lead Hand positions is fettered in Article 5-Reservation of Management Rights, and
specifically through paragraph (d), which refers to the employer's right "to make, alter and
enforce reasonable rules and regulations to be observed by the employees and not
otherwise contrary to this Agreement" and to the fact that "such shall not be discriminatory,"
but iUs the Hospital's position here that there is no discrimination in this case. In paragraph
5(e), the Hospital management's right "to hire, . . . promote, . . . transfer. . . employees" is
subject only to the proviso that a "discriminatory" promotion or transfer "may become
subject of a grievance" and, counsel suggests, that coincides with the Brown and Beatty
extract indicating that employer decisions that are made "in bad faith, arbitrarily or
discriminatorily" may be challenged. However, Mr. Hickman points out, in the same extract,
the editors also declare that employer decisions or actions taken in good faith in cases like
this may not be challenged or should not be regarded as being unreasonable. Thus,
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counsel argues, the exercise of management's discretion in a case such as this can only
be fettered by some clear and express language, if any, that must be found in the collective
agreement. In the case here, counsel submits that, under the collective agreement, the
Union has the onus to establish that there was discrimination against the grievor. On the
contrary, Mr. Hickman argues, there has been no testimony by any Hospital witness here
that could be taken as denying that the grievor is a capable employee or as denigrating her
skill, ability and work as an SPD Aide in the Department. Here, Mr. Atton testified for the
Hospital about how and why the selections were made for all three Lead Hand positions.
As well, Mr. Hickman argues, even if it might be said that the selection process could have
been better or longer, or thatthe Hospital, for example, could or should have pursued the
grievor's references, that does not alter the fact that in this case because of the size of the
operation the supervisor involved, Mr. Atton, knows all of the employees and about their.
experience levels and capabilities. There is, Mr. Hickman submits, quite simply nothing in
the evidence before the arbitrator to prove that any decision by the Hospital in the Lead
Hand selections was arbitrary or discriminatory.
Further, counsel suggests, there is no onus on the employer to establish that the
incumbents selected for any of those jobs was superior or more qualified than the grievor.
The Union in this case also failed to establish any evidence to demonstrate that the Hospital
is somehow obligated to select the senior applicant for a Lead Hand position, and, Mr.
Hickman argues, in the situation here, the Hospital's only obligation ended when it
determined that the candidate it chose is a person qualified for the particular Lead Hand job.
In so doing, it must not discriminate, and, while the Union here has attempted to suggest
that the work schedule applying on the grievor's return to the Department from O.R. was
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discriminatory, Mr. Hickman submits that the evidence of Mr. Atton on the point was that
the shift schedule she got was all that was available in the Department at the time. Once
the grievor's scheduling issue was grieved, the Hospital agreed on a rotation that would be
fairer to the grievor and shared in by everyone in the Department, but, Mr. Hickman argues,
that did not mean that the Hospital had earlier dealt with the grievor in a discriminatory
fnanner. As a result, the Hospital takes the position that, in this case, the Union failed to
satisfy the onus to show that there was discrimination as a basis to challenge the Lead
Hand selection.
In a job-posting or a job-selection case, the task of an arbitrator when reviewing an
employer's decision is to ensure that the applicable terms of the collective agreement have
been properly and correctly applied1. In the case here, the Agreed Statement of Facts
indicates that the parties share an understanding about the fact that, as a result of
negotiation following the Whitaker award, the usual job-posting arrangements in the
collective agreement do not apply in regard to the selection of applicants for Lead Hand
positions. That is to say, the normal selection procedures outlined in article 9.05 in effect
have been set aside. In particular, in the case here, the approach normally taken and the
usual requirement (article 9.05) that, "in matters of promotion and staff transfer appointment
shall be made ofthe senior applicant able to meet the normal requirements of the job," does
not apply in the matter of selecting and appointing persons at the Hospital for the job of a
Lead Hand. It is entirely likely or quite possible that, if the usual selection criteria had
1 Great Atlantic & Pacific Co. of Canada Ltd. (1976), 11 LAC. (2d) 291 (Brandt), quashed 76 CLLC
14,056 sub nom. Canadian Food & Allied Workers Union, Local 175 v. Great Atlantic & Pacific Co. of Canada
Ltd. et al. (Div. Ct), leave to appeal to C.A. refused 13 LAC. (2d) 211 n.
.
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applied, Ms. Gregory, based on her seniority, might have been chosen for one of the three
Lead Hand positions in August of 2003. As matters stand, however, it is important to
recognize that the Hospital is not required to consider as a factor in the selection the
seniority status of applicants for a Lead Hand job. The letter of Understanding concerning
the selection of a Lead Hand merely provides that the selection "will be made from amongst
those employees in the work unit at the work site, who have expressed an interest and are
qualified to perform the lead hand duties". It does not state, for example, that the Hospital
must choose, as between two or more applicants, which person is more qualified or better
qualified to do the work. In other words, in this instance there is no competition among or
between employees and no requirement that the employer should compare or try to weigh
one candidate's potential against another's.
The seniority principle is one of the most important and significant job measures and
protections employees are given under a collective-bargaining regime. Seniority is
measured by length of service with an employer, and it may also be used to recognize
higher monetary entitlement and greater levels of skill and ability based upon the amount
of on-the-job experience an individual has gained. While in general arbitrators recognize
seniority and length of service as a mechanism creating greater entitlement for experienced
employees, in this case as the arbitrator I cannot simply award a job to the grievor as being
the more senior applicant. Nor can this arbitrator say in this case that by virtue of her
seniority Ms. Gregory should have been chosen as the more experienced applicant for the
job of a Lead Hand by simply substituting a personal judgment for that of the employer
representatives involved in the job-selection process. All of that is so because the
arrangement now in place for the selection of Lead Hands is not one that must of necessity
>
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give weight or preference to the factor of seniority. Hence, the Union in this case has found
it necessary to rest its argument solely on the basis of suggesting that the decision made
here was unreasonable, in the sense that it was made arbitrarily, discriminatorily or in bad
faith. The evidence from both sides about whether or not a practice had grown up at the
Hospital whereby Lead Hands were chosen by looking to the most senior, qualified
applicants was, at best, equivocal.
The Union here argued vigorously that Ms. Gregory had been discriminated against
by her supervisor in being bypassed for the Lead Hand job by virtue of the earlier situation
in which she had been required on her return to the Department to sign the letter agreeing
to a specified work schedule. The Hospital's answer on that point was that the grievor was
placed on that work schedule because it was the only work schedule open to be filled at the
time. The evidence is clear that, when Ms. Gregory later grieved about not being allowed
to post into another SPA Aide job with a preferable and, for her, better, schedule, that
grievance was resolved in good faith, effectively by reorganizing the overall Departmental
schedule. The only connection between the circumstances giving rise to that grievance and
the present one, and to which the Union drew attention, is the fact that the timing of the two
grievances in some degree coincided and that, in both situations, Mr. Atton was involved
as the grievor's supervisor. However, I find that both the timing and the connection
suggested by the Union as evidence of bad faith are tenuous at best and would necessitate
drawing inferences that, when viewed objectively, the facts and evidence here simply do
not support. Similarly, the suggestion that the incumbent had limited responsibilities as a
Lead Hand since being appointed cannot support an inference that diminishes her
competence in the job; nor would it enhance the grievor's chances of succeeding had she
I
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been appointed instead. That. evidence suggests perhaps that the Lead Hand
responsibilities are evolving and increasing.
Both parties recognized that Mr. Atton knew the employees in the Department and,
thus, was well acquainted with their backgrounds and experience. Hospital witnesses never
suggested that Ms. Gregory is in any way lacking in competence or experience. In any
event, this is not a case in which the selection process pitted the grievor, Ms. Gregory,
against the incumbent, Ms. Greve, or required the Hospital to compare the two in making
the selection. In giving his reasons for choosing Ms. Greve, Mr. Atton testified that, among
other things, he considered the latter's previous experience as a supervisor in the
respective departments in which she had worked as an indication of her leadership skills,
and that such considerations led to the choice that he made. I find here that the Union has
not met its evidentiary burden to demonstrate circumstances or facts showing evidence of
bad faith. In this case, the Hospital is left with wide discretion in the selection of candidates
for Lead Hand jobs, and there is no convincing evidence to indicate that the choice made
in selecting the incumbent was unreasonable in the sense argued for by the Union. I am
unable to conclude here that the grievor was treated in an arbitrary or discriminatory
manner or that there was any bad faith.
It follows, then, that the grievance must fail, and it is hereby dismissed.
Dated at Elora the 151h day of February, 2006.