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HomeMy WebLinkAboutUnion 91-06-18 IN THE MATTER OF AN ARBITRATION BETWEEN: FANSHAWE COLLEGE IHereinafter referred to as the College) ONTARIO PUBLIC SERVICE EMPLOYEES' UNION (Hereinafter referred to as the Union) AND IN THE MATTER OF A:UNIONGRIEVANCE (OPSEU FILE NO. 89D310) BOARD OF ARBITRATION: Gail Brent Rene St. Onge, College Nominee Jane Grimwood, Union Nominee · APPEARANCES: FOR THE COLLEGE: D. Brent Labord, Counsel Ingrid Hobbs, Personnel Officer S. Lancaster, Chairperson Office & Administrative Studies FOR THE UNION: Ian Roland, Counsel Gary Fordyce, Chief Steward Les Pierce Harold Coon Ken Pommer Hearing held in London, Ontario on February 14, 1991. Written Submissions received March 19 and April 8, 1991. DECISION The grievance (Ex. 1), dated August 4, 1989, is set out below: The Union grieves that the College violated Articles 1, 3, 4, 5, 8, 12 et al of the Collective Agreement when the College's Board of Governors approved the College's 1989-90 Budget to substitute support staff for teaching positions in the Law and Security Administration Program. As remedy the Union seeks that the College recognize these fieldwork hours as teaching contact hours and that the College credit the individuals doing this fieldwork supervision with teaching contact hours and attributed hours as required under the collective agreement. 2 Ken Pommer was identified as the individual whose rights might be affected by the outcome of this grievance. Mr. Pommer was in attendance and indicated that he did not wish to have standing as a party. FACTS Rather than call witnesses, the parties chose to file relevant documents and to outline the undisputed facts on which they were relying. We are very grateful to the parties for adopting that procedure because, as can be seen from this award, the factual matters are substantial and days of hearing were saved through this method. What follows is that outline as related to us. The grievance involves three courses in the Law and Security Administra- tion (Police) and (General) programs: Laws 105 Field Observation, Laws 305 Field Placement, and Laws 316 Field Placement. Both Law and Security Admin- istration (Police) and (General) are two year programs. The course offerings in them overlap to a great extent. Laws 105 is offered in Semester 1 of both programs; Laws 305 is offered in the Police program; and Laws 316 in the General program. The course descriptions for these three courses as taken from the 1988-90 calendar (Ex. 5) are set out below: LAWS 105 FIELD OBSERVATION A direct exposure to law enforcement organizations such as the Ontario Police College, Police Departments, County and District Courts, Provincial Criminal Courts, and Correctional Institutions by way of group visits as well as individual participation with practising criminal counsel in the lower courts, etc. LAWS 305 FIELD PLACEMENT The participation of the student in a number of approved and supervised working situations with the police, department stores, industry and institutions whereby the student will develop the ability to utilize theory acquired through his professional studies. LAWS 316 FIELD PLACEMENT The participation of the student in a number of approved and 3 supervised working situations in rotation with law enforcement activities at department stores, industry, government and correc- tional institutions whereby the student will be able to apply the law enforcement theory acquired through his professional studies. In the 1990-92 calendar (Ex. 6) there is only one Law and Security Administration program with two majors; police and general. The three courses outlined above are still offered to the same students and are still described in the same way. It is agreed that, regardless of anything contained in any course documentation to the contrary, both police and general students must take Laws 105 as a prerequisite for Laws 305 and Laws 316 respectively. The three courses were first taught in 1972-73, and were set up by Les Pierce, a former police officer who began teaching at the College in 1970. Mr. Pierce was the program co-ordinator and the sole full-time teacher for the first few years. In 1981 he was joined by Harold Coon, who was also a former police officer. Mr. Coon took over responsibility for Laws 105 and was also a full-time faculty member. Mr. Pierce continued to take responsibility for Laws 305 and 316, and both he and Mr. Coon also taught other law courses. Following the change complained of in the grievance there was no faculty member assigned to Laws 105, 305 and 316. In 1986 Standard Workload Forms (SWF) were instituted for faculty members. Mr. Coon's SWF for September, 1987 to January, 1988 (Ex. 13 part) shows that he was listed as teaching two sections of Laws 105 with three contact hours per section and that it was an Essay Project Course. The SWF also shows that there was a complementary Hours Allowance of 4.9 per week associated with the two sections of Laws 105. The reorganization which gave rise to the grievance was first implemented in the period September to December, 1989 (see SWF dated May, 1989). Laws 105 no longer appears as a 4 course taught by Mr. Coon on the relevant SWF; however, two hours are assigned for LASA field work evaluation. Mr. Pierce's SWF for September, 1987 to January, 1988 (Ex. 14 partl shows that he taught both Laws 305 and 316. Four contact hours were assigned for the former and three for the latter. Travel time in connection with the fieldwork assignments was shown as complementary hours. The SWF for September to December, 1989 shows that Laws 305 and 316 no longer appear as courses for Mr. Pierce, and that he has been alloted 2.5 hours for Field Work Evaluation. None of the three courses with which we are concerned take place in classrooms at the College. All are fieldwork courses which require the students to attend at locations off the College campus in order to observe or to experience certain things related to Law and Security Administration. The 1988-89 course information sheet for Laws 105 lex. 7) contains the same course description as that reproduced above from the calendar. In addition it provides the following information: Offered By - OFFICE & ADMINISTRATIVE STUDIES DIVISION Duration: 3.0 hours per week 30 weeks 90.0 hours in total NOTE: The hours, weeks and totals may vary somewhat. Prerequisites: None Co-Requisites: None Course Objectives 1. To familiarized the student with the various law enforce- ment agencies through an ongoing series of visits to Courts of Justice, Police Departments, etc. 2. To experience the application of classroom theories and techniques in a practical manner. 5 3. To assist the student in the selection of a career. Teaching/Learning Methodology 1. Field Trips 2. Audio-visual presentations 3. Guest lecturers 4. Dialogue and discussion Required Student Resources To be provided by the student: 1. Active participation. 2. Funds necessary to finance certain field trips and to cover all personal expenses. 3. Dress clothing and protective clothing. College Supplied Resources To be provided by the College: 1. Supervision and escort. 2. Guest lecturers. 3. Audio-visual equipment and materials. 4. Identification Badge (on loan) Method of Evaluation The weightings of the components will be to the following maxima: Typewritten reports - 45% Active participation - 45% Attendance - 10% (less one-tenth for each absence) Minimum requirements for completion of course: 1. Attendance on a regular basis. 2. Active participation during visits and discussions. 3. Completion of typed report and assessment of visit within seven days of each visit. The information sheet for that course in 1990-91 (Ex. 8) is identical to the one shown above except for the following changes. Between the "Course Objectives" and the "Teaching/Learning Methodology" sections the following is inserted: General Education Component Integrated throughout the Laws courses are a number of related general education components, i.e. Ethics, History, Human Relations, Problem solving, Verbal and Written Communication. The "Method of Evaluation" section has been amended to read: The weightings of the components will be to the following maxima: Typewritten reports - 60% (less minimum 10% for late submissions) Courts and Police Station Observations Sessions - 40% (less one-tenth for each absence) We were informed that Laws 105 students attend primarily the Provincial Courts and the London Police Station. Occasionally they may go to the Aylmer Police College or to higher courts. The students are obliged to dress appropriately and to conduct themselves properly. They are given specific assignments for each visit. There are approximately 26 visits in the 30 week course (roughly 21 to courts and 5 to the police). Both before and after the change Mr. Coon assigned students particular projects for study during a visit; for example, a student might be asked to observe the role of the Crown. The students are responsible for being at the courthouse before the start of court in the morning. Before the grieved change Mr. Coon would be there to assist them in selecting which of the five Provincial Courts to attend. Now Mr. Pommer, a member of the support staff, is there to do this. The students then observe and write reports which are submitted for evaluation. When Mr. Coon attended at the courts he would arrive between 9:00 and 9:30 to see what trials were going to take place. The students would arrive by 9:45 and he would meet with them to discuss where to go and what courts to attend. He would stay until 11:30 or so, moving from court to court, in order to deal with issues the students wanted to raise and with any problems they wanted to discuss. During the course of the morning there would be a regular exchange of information between the students and Mr. Coon. After the change 7 Mr. Pommer has gone to the court between 9:00 and 9:30 in order to see what was going on and to be ready to meet the students at 9:45 when he discusses with them where to go. Mr. Pommer stays at the courthouse until 11:30, during which time he visits the courts and makes himself available for students who have problems. We were told that, had he testified, Mr. Pommer would have said that he knows his role is that of a support staff member, and therefore unless really pressed he does not discuss matters of substance with the students; he will explain other things to students if asked. Mr. Pommer takes attendance at the courthouse just as Mr. Coon did, and passes the record on to Mr. Coon to use in the evaluation process. Mr. Pommer deals with students who are inappropriately dressed and ensures that the students do not disrupt the court. At the London Police Force the students receive lectures from senior police officers. The subject matter of those lectures is arranged in advance through consultation between the College and the Force. Before the grieved change Mr. Coon would attend with the students to take attendance, to introduce the speakers, to stimulate discussion by posing questions if necessary, and to thank the speaker. The students write reports which are turned in for evaluation. After the change Mr. Pommer performed all of the functions at the police station which were previously performed by Mr. Coon. Before the grieved change all of the students' reports would be turned in to a faculty member. Following the change the reports are turned in to a support staff person who passes them on to the faculty member for evaluation. The support staff person, Mr. Pommer, first reads through the reports to see if the students are identifying any problems with those areas for which he is responsible. 8 Before September, 1989 Laws 105 did not meet in a classroom. The students in Laws 105 were the same ones that Mr. Coon taught in other courses so in one of those other courses he would inform students of their respon- sibilities in 105 and pass on any other relevant information to them about the course. After the grieved change the same procedure is followed by Mr. Coon to inform the Laws 105 students. Before the grieved change Mr. Coon would contact the police force and, if necessary, the court administration to ensure that arrangements were made. Since the initial work in instituting the course was done, the making of the arrangements had become relatively automatic. Now Mr. Pommer does this. Before the change if any academic problems arose during a visit Mr. Coon would solve them on the spot. After the change all academic problems are referred back to a faculty member. Prior to the change being implemented Ms. Lancaster, the Chairperson of the department, discussed with Mr. Pommer both the position and his role. The Course Information Sheet for Laws 305 for 1988-89 (Ex. 9) contains the same course description that has already been reproduced from the calendar. In addition, the following information is set out: Offered By - OFFICE & ADMINISTRATIVE STUDIES DIVISION Duration: 3.0 hours per week 30 weeks 90.0 hours in total NOTE: The hours, weeks and totals shown may vary somewhat. Prerequisites: None Co-Requisites: None Course Objectives 1. To experience daily duties and shifts with various law 9 enforcement agencies through an ongoing series of scheduled rotating placements. 2. To test the application of classroom theories and tests in a practical "hands-on" manner. 3.To acquire further skills supplementing the knowledge learned in class. 4. To reinforce the student's selection of a career. Teaching/Learning Methodology On-site application of classroom theory. Required Student Resources To be provided by the student: 1. Active participation. 2. Transportation within the London area. 3. Dress clothing and protective clothing. To be provided by the College: 1. Placements arranged on rotation. 2. Supervision and liaison. 3. Identification Badge (on loan). Method of Evaluation The weightings of the components will be to the following maxima: Typewritten reports - 45% Active participation - 45% Attendance - 10% (less one-tenth for each day absent) MINIMUM REQUIREMENTS FOR COMPLETION OF COURSE: 1. Attendance on a regular basis as scheduled. 2. Active and willing participation at each placement. 3.Completion of typewritten report and evaluation within seven days of completion of placement at each location. The course information sheet for Laws 305 in 1990-91 (Ex. 10) is identical to that issued in 1989-90 save for the following. After point 4 under "Course Objectives" the following appears: General Education Component Integrated throughout the Laws courses are a number of related 10 general education components, i.e. Ethics, History, Human Relations, Problem solving, Verbal and Written Communication. The method of evaluation has also been changed: Typewritten reports - 40% (less minimum 10% for late submission) Active participation - 30% (based on participating agency report) Presence and Observation at each scheduled placement - 30% (less one-tenth for each day absent) The 1989-90 course information sheet for Laws 316 (Ex. 11) is virtually identical to that for Laws 305 (Ex. 9) save for the fact that on the former Laws 105 is listed as a prerequisite, and the course description conforms to that found in the calendar under Laws 316. Similarly, the 1990-91 course information sheet for Laws 315 (Ex. 12) contains the same amendments that have been noted above in connection with the Laws 305 sheet for 1990-91 (Ex. 10). Laws 305 and 316 are courses where the students are assigned to various agencies to work alongside people who are engaged in police or security work. The agencies co-operate with the College on a voluntary basis and can stop their participation at any time. Laws 305 is for those in the police program. The students are assigned to five agencies: O.P.P., London Police, R.C.M.P., U.W.0. campus police, and the Elgin-Middlesex Regional Detention Centre. Each student goes to each placement during the year. The time that the student spends in each placement varies. Law 316 is for those in the general program. The students are assigned to six agencies: O.P.P., R.C.M.P., U.W.O. campus police, Elgin-Middlesex Regional Detention Centre, the two London Bay stores, and G.M. security. As in Laws 305 each student goes to each placement. Both courses require the students to file reports. Both require the students to be away from the College during some regular classroom hours and to pick up those classes which they miss because of the placements. 11 Before the grieved change Mr. Pierce would contact the placement agencies to confirm that they were prepared to carry on with the arrangements for yet another year. He would then manually prepare a schedule of student place- ments; the schedules would be given to both the students and the host agencies at the beginning of the third semester. Since the change Mr. Pommer contacts the agencies to confirm participation. The schedules are now prepared by computer by the College using the information given to it by Mr. Pommer. The schedules are distributed as they were before the change. Because of the nature of the placements the students must undergo security clearances. Before the grieved change the information necessary for such clearances was handled by Mr. Pierce; Mr. Pommer now does it. If students cannot be security cleared, it is necessary to find them alternate placements. Prior to the grieved change Mr. Pierce made those arrangements; Mr. Pommer does it now in consultation with Mr. Pierce. There was never any classroom time scheduled for Laws 305 and 316. Before the change Mr. Pierce would take some time during another scheduled class to explain the course to the students; included in that explanation would be expected conduct and demeanour, report writing, grading and evalua- tion, oaths of secrecy required, etc. This has not changed and Mr. Pierce still performs those tasks in the same manner. Before the change Mr. Pierce also distributed to the students their attendance sheets (Ex. 15), which must be signed by their supervisors at the placement location; since the change Mr. Pommer gives the sheets to the agencies to complete and return either through the students on their return to the College or by giving them directly to him. Prior to the grieved change Mr. Pierce would visit each student in each placement location to ensure that everything was working well from the 12 points of view of both the students and the agencies. Since the change Mr. Pommer visits each agency periodically, except for the out of town O.P.P. placements; each student is no longer visited at each agency. The purpose of the visit is to see if the agency is experiencing any difficulty; if there happens to be a student present Mr. Pommer will speak to the student to see if there are any problems. Before the change Mr. Pierce could receive calls from the agencies if there were problems and he would deal with them; for example, if a student did not attend the agency would call and Mr. Pierce would try to determine the reason. Since the change Mr. Pommer handles the problem calls from the agencies and deals with them. If agencies are critical of a student's performance they will make a report to that effect; agencies also submit reports on the students which form the basis of the evaluation. Prior to the grieved change Mr. Pierce would receive those reports directly; since the change Mr. Pommer can be given the report to pass on to Mr. Pierce. Prior to the change Mr. Pierce would also receive the students' reports directly; now they are submitted to Mr. Pommer, who reviews them quickly to determine if there are any problems with the placements noted and then passes them on to Mr. Pierce for evaluation. The students' reports are returned to them and dealt with in another class taught by Mr. Pierce just as they always were. There is a job evaluation manual for the support staff employed by the Colleges; the manual is the Colleges' unilateral creation. It contains a classification scheme which is applied to all support staff jobs regardless of membership in the bargaining unit. Mr. Pommer is classified by the College as a Support Services Officer B (see Exs. 16A & 16BI. The relevant portions of Mr. Pommer's position description (Ex. 22) is set out below: Position Title and Department: Fieldwork Liaison Officer (Part-time) Reports to (Title and Department) Chair - Office & Administrative Studies A. POSITION SUMMARY ... Under general supervision, to organize field visits for students in the Law and Security program. To accompany groups of first year students to the Court House or to Police Headquarters and to visit individual placements for second year students. B. DUTIES AND RESPONSIBILITIES Organize field visits for 1st and 2nd year students. 10% Accompany groups of 1st year students on visits. 33% Monitor attendance and field trips. 4% Monitor individual second year placements. 33% Liaise with program faculty. 10% Liaise with security agencies. 10% C. JOB DIFFICULTY ... 1. Provide examples which illustrate the complexity and diversity of the tasks which are assigned to the position. Ability to organize and control groups of students e.g. 25 students per class. Must have extensive knowledge of legal system and court procedures and be able to organize visits in keeping with course objectives. Must be able to make and sustain community contacts with security agencies. 2. Provide examples of typical problems solved by the incumbent. Resolve problems which arise because of unsatisfactory behaviour or performance of students in the community. Ability to refer problems to faculty when related to academic objectives. D. GUIDANCE RECEIVED ... 1. What kind of instructions are required at the beginning of a typical work assignment? 14 Instructions from program co-ordinator re types and locations of field placements. Congruity of field placements with program philosophy and curriculum guidelines. 2. Describe the documented procedures that are available to serve as guidelines for typical work assignments and indicate how often they are referred to. Course curriculum and general College policy. 3. HOW REGULARLY is the position's work checked? (e.g. several times daily, in process, weekly or on completion of the project, monthly). Describe HOW the work is reviewed (e.g. detailed review, by exception, by report, by discussion). In process checking. Reviewed by discussion. 4. What typical problems are normally referred to the position's Supervisor for solution? Student absences and delinquent assignments. Student discipline problems in community environment. Resolving expectations of placement agencies and College procedures. E. COMMUNICATIONS ... 1. Internal Contacts Reason for Contact Freq Students Fieldwork supervision D Program Co-ordinator Student progress W Faculty member(s) Student progress W Divisional Chair Student progress M 2. External Contacts Reason for Contact Freq Local Police Forces Fieldwork placement and W monitoring of students Court 0fficials Court visits by students M Local businesses Fieldwork placement and W monitoring of students F. TRAINING/EXPERIENCE/SKILL 1. Indicate the minimum amount of practical work experience required to perform this job. More than 8 years security experience. 2. Indicate the minimum level of academic or formalized training required to undertake the duties of this position. Police Officer or similar training. 15 3. Specify the particular skills and abilities required to perform the duties and responsibilities of the position. Organizing ability and ability to deal with a large group of students. Ability to explain Court and agency procedures. Drivers license. G. SUPPLEMENTAL DATA ... This is a part-time position (15 hours per week) for 30 weeks per year. We were told that there are a number of courses in the College calendar similar to the Laws course with which we are concerned. One is BSCI108 Field Experience which is part of the Behavioural Science course given in the Human Services Division (see Ex. 17). The relevant parts of the course information sheet for BSCI108 (Ex. 18) is reproduced below: Duration: 6.0 hours per week 15 weeks 90.0 hours in total Prerequisites: None Co-Requisites: None Course Description As a volunteer worker in an organization compatible with individual interests, the student gains an understanding of the nature and demands of "helping". The student will be able to demonstrate her/his ability to effectively relate to people in basic helping situations, allowing self-evaluation in the role, and further career considerations to be confirmed or changed. Course Objectives Upon successful completion of this course the student will be able to: 1. Have experienced being a volunteer worker in helping organizations compatible with individual interests. 2. Understand the roles and responsibilities of volunteer workers in human service roles. 3. Understand the value and importance of voluntarism in 16 these settings. 4. Have demonstrated his/her ability to effectively relate to people in basic helping situations in a positive and supportive way. 5. Understand the nature and demands of being a human service worker, with particular reference to the specialized roles involved. 6. Identify desirable and undesirable qualities in a helping professional (i.e. with reference to oneself and fellow workers). 7. Understand the needs of special populations and particular handicaps or conditions. 8. Confirm (or not) his/her compatibility with and desire for a career as a "helper" through self-evaluation and consideration of one's field experience. 9. Proceed more specifically in the clarification and confirmation of a particular helping, people-oriented or other occupational role best suited to her/him as an individual. 10. Begin to critically evaluate human service organizations, recognizing the scope and limitations of their jurisdic- tions. Teaching/Learning Methodology The major learning is intended to occur during your field work experiences. In addition, student/instructor dialogue and regular weekly completion of field logs will enhance learning. Field work experience - 90% Weekly classroom seminars - 5% Weekly review of field logs - 5% Required Student Resources All forms and log sheets contained in The Field Experience Manual (and Supplement if necessary) to be purchased from the Fanshawe College Bookstore. Responsibility, enthusiasm and good communication. College Supplied Resources Approved field placements. Individual consultation with instructors. Method of Evaluation Because of the interdependence of each of the following criteria the 17 final grade will be based on a minimum of 80% completion of all of the following: (a) attendance and co-operation at all class meetings; (b) after initial direction from the instructor, within 2 weeks arranging and commencing field experience; (c) regular completion of weekly logs as instructed; (d) prompt and accurate completion of all forms as instructed; (e) satisfactory behavioural performance in field; (f) w~itten papers satisfactorily completed; behavioural performance in accordance with program behavioural expectations. The College also referred us to a position description (Ex. 20) for an Early Childhood Education Worker B - Child Care Centre, a support staff position which covers work which the College relied on as being similar to Mr. Pommer's. The relevant portions are set out below: Position Title and Department: Early Childhood Education Worker B - Child Care Centre Reports to (Title and Department): Manager, Child Care Centre through the Assistant Manager A. POSITION SUMMARY ... Under general supervision, plans and implements an educational program for pre-school children in the Child Care Centre/Pre-School Lab (ECE Program). Provides direction and instruction to ECE students on placement in the Pre-School Lab and also to new staff and part-time staff on an ongoing basis. B. DUTIES AND RESPONSIBILITIES .... 1. Provides direction and instruction to full-time and part- time post secondary ECE students in a practicum arrange- ment in the Pre-School lab. Plans and implements practical learning experiences for students and provides oral and written assessments of each student. 2. Provides orientation and on-job training to new staff both full-time, part-time and casual relief as a result of sickness, vacation, maternity leave, ongoing development and expansion of Child Care Centre and staff turnover. 3. Designs, implements and monitors the educational program 18 for children in the Child Care Centre. 4. Designs, implements and monitors learning experiences in creative arts, language arts, natural sciences, social and physical skills and mathematics skills for children in various locations, e.g. the Centre, in the College and off-campus, as appropriate. 5. Promotes the physical, social, emotional and intellectual development of children in the Pre-School Lab and maintains ongoing communication with parents/guardians regarding the child's development. 6. Designs, implements and monitors a program of indoor and outdoor activities to promote physical health and development. 7. Supervises children in nourishment routines and promotes social skills at mealtimes. 8. Supervises children in rest periods. 9. Reports unusual situations such as allergies or be- havioural irregularities to the Assistant Manager and takes necessary action. 10. Provides First Aid in case of emergency. 11. Carries out kitchen assignments including preparing snacks and lunch and clean-up. 12. Completes work orders for necessary repairs to toys and equipment. 13. Places appropriate documents in each child's file. C. JOB DIFFICULTY ... 1. prOvide examples which illustrate the complexity and diversity of the tasks which are assigned to the position. Interacts with students, parents/guardians and children: 1. Children - promotes intellectual, emotional, physical and social development of young children. 2. Students - designs practical learning experiences, monitors and evaluates student learning and development. 3. Parents/Guardians - communicates with parents/guardians on all aspects of child's behaviour and development and other relevant matters. 19 2. Provide examples of typical problems solved by the incumbent. 1. Helps ECE students carry through with the philosophy of the College Child Care Centre with which they may/may not (dis}agree. 2. Provides constructive criticism to ECE students regarding sensitive, personal performance on placement in the Centre. 3. Offers suggestions/feedback to parents/guardians re child's behaviour and development. 4. Deals with child's fear of being dirty or wet because of repercussions at home. D. GUIDANCE RECEIVED ... 1. What kind of instructions are required at the beginning of a typical work assignment? Past practices and documented procedures and policies are normally followed. Oral and occasional written instructions from the Assistant Manager are given for new or unusual situations. 2. Describe the documented procedures that are available to serve as guidelines for typical work assignments and indicate how often they are referred to. Day Nursery Act (Provincial Statute) regularly. Posted procedures in Day Care Centre, e.g. fire, sanitation, behaviour management- referred to regularly. College Policies and Procedures regarding Child Care services and placement of ECE students. 3. HOW REGULARLY is the position's work checked? (e.9. several times daily, in process, weekly or on completion of the project, monthly). Describe HOW the work is reviewed (e.g. detailed review, by exception, by report, by discussion). Since a high degree of independent planning and judgement is followed by staff in normal circumstances, work is infrequently checked by Assistant Manager unless there are new and unusual situations occurring. 4. What typical problems are normally referred to the position's Supervisor for solution? 1. Student complaint re the evaluation given by staff regarding field placement performance. 2. Parents/guardians dissatisfied with information provided by staff. 3. Hard to resolve, complex behavioural problems with children. 4. Students not accepting the authority of staff when enforcing the policies of the Centre. 20 E. COMMUNICATIONS 1. Internal Contacts Reason for Contact Freq ECE students Placement instruction and D evaluation and operation of Day Care Centre. Co-workers Policies/Procedures/Planning/ D 0rientation/Training Assistant Manager Consultation re all aspects D of Child Care Programming and field placement supervision Co-ordinator/Faculty Students' field placements, W ECE Program Co-ordination of practical with theoretical aspect of ECE Program Physical Resources Health and safety concerns, work orders Safety & Security Health and safety concerns I Manager Evaluations, periodic M meetings, personal matters. 2. External Contacts Reason for Contact Freq Parents/Guardians Sick children, progress and D development, program infor- mation Outside agencies Field trips for children and M resource speakers Observers Child program observation W F. TRAINING/EX]?ERIENCE/SKILL 1. Indicate the minimum amount of practical work experience required to perform this job. Two years experience in a licensed nursery school/day care centre. 2. Indicate the minimum level of academic or formalized training required to undertake the duties of this position. Two years ECE diploma (CAAT Program} or equivalent followed by certification by Association for Early Childhood Education, Ontario. In the case of Infant/Toddler, required minimum of post-diploma Infant/toddler or equivalent. 3. Specify the particular skills and abilities required to perform the duties and responsibilities of the position. Flexibility, dependability, ability to communicate feelings openly. Patience and understanding in dealing with children. Sense of humour. Verbal and written communication skills. Ability to plan and implement an educational program, supervise children, instruct and evaluate ECE students on field placement, and ability to guide children's behaviour. G. SUPPLEMENTAL DATA ... The essential element of this position is that the incumbent is an educator of pre-schoole~s who enhances and promotes the social, physical, intellectual, creative and emotional development of young children and at the same time designs, monitors and evaluates practical learning experiences for ECE students on placement in the Pre-School Lab. In early 1989 the College's budget situation led the Chair of the Division, Ms. Lancaster, to convene a meeting of all six program co-ordinators in her Division. M~. Pierce was one of them. The discussions at the meeting centred around improving the programs and increasing efficiency. Upon an analysis of the Law and Security Administration program it was brought to the attention of the Chair by the meeting that it would be more efficient to use non-teaching personnel for field observation and field placement. The initial suggestion was for Laws 105, and M~. Pierce agreed that it would be efficient. The Chair then discussed the matter with the Dean, who suggested that Laws 305 and 316 might be included as well. The Chair then did an analysis of the courses, and for the first time scrutinized what duties and responsibilities were entailed in all three courses. M~. Coon was also interviewed, and he agreed that it was efficient to use non-teaching staff to perform the functions already outlined. In the course of doing the analysis the Chair talked to the outside agencies and contacts. She also discussed with Mr. Coon what occurred at the courthouse and the duties performed there. She then determined that certain aspects of the work done by the teachers were non-teaching in nature, and so made the changes which gave rise to this grievance. The position description [Ex. 22) was then developed, the job was rated, and Mr. Pommer was hired. 22 As already noted, the SWF's for Messrs Pierce and Coon (Exs. 13 & 14) after the grieved change reflect that they were assigned no contact hours for the three courses in question. They are assigned complementary hours in connection with those courses. The College considers that they are the "instructors of record" for the courses because they are responsible for assigning grades for them. The Union does not disagree that an "instructor of record" can be someone to whom complementary hours are assigned in connection with a course. Concerning the position description for the Early Childhood Education Worker B (Ex. 20), we were informed that each course in the program concerned has a teacher teaching it. There is no teacher present in the Centre/Lab when the students are there as part of their program. The parties also referred us to the Class Definition for Teaching Master in the current collective agreement (Ex. 2): Under the direction of the senior academic officer of the College or designate a Teaching Master is responsible for providing academic leadership and for developing an effective learning environment for students. This includes: a) The design/revision/updating of courses, including: - consulting with program and course directors and other faculty members, advisory committees, accrediting agencies, potential employers and students; - defining course objectives and evaluating and validating these objectives; - specifying or approving learning approaches, necessary resources, etc.; - developing individualized instruction and multi-media presentations where applicable; - selecting or approving textbooks and learning materials. b) The teaching of assigned courses, including: - ensuring student awareness of course objectives, approach and evaluation techniques; - carrying out regularly scheduled instruction; - tutoring and academic counselling of students; - providing a learning environment which makes effective use of available resources, work experience and field trips; - evaluating student progress/achievement and assuming responsibility for the overall assessment of the student's work within assigned courses. c) The provision of academic leadership, including: - providing guidance to Instructors relative to the Instructor's teaching assignments; - participating in the work of curriculum and other consultative committees as requested. In addition, the Teaching Master may, from time to time, be called upon to contribute to other areas ancillary to the role of Teaching Master, such as student recruitment and selection, time- tabling, facility design, professional development, student employment, and control of supplies and equipment. ARGUMENT In summary, the Union pointed out that there has been no change in the content of the courses in question. It asserted that in Laws 105 instruction was given by observing the judicial system at work and by listening to lectures given by police officers; and that both are "learning environments" in which the "available resources" were being used to impart knowledge to students. It compared the court observations to field trips and the police lectures to having guest lecturers come to the College. The Union pointed out that before the reorganization a teacher was at all Laws 105 venues to do what is typically done by a teacher {to take attendance, to organize the setting, to control the learning environment in a disciplinary sense, to respond to questions, to assist in the learning process, to introduce and thank lec- turers, and to stimulate discussion as necessary). It argued that the whole focus of the roles of both Mr. Coon and Mr. Pommer was the same in that they were both concerned with providing the learning environment and assisting the students in that environment, as well as being present with the students throughout the learning experience. The Union described that as typical teacher work. It also argued that although Mr. Pommer was informed of his 24 role and acknowledged that he knew that he was not to be instructing students, there was really very little difference between what Mr. Coon and Mr. Pommer did in relation to Laws 105. The Union argued that the cases dealing with status have focused on "core responsibility". It said that in each case between these parties where support staff were found not to be performing work of the academic bargaining unit the core responsibility was one that traditionally was that of support staff personnel. It also asserted that in each of those cases there was a teacher who was responsible for the learning environment who had contact hours assigned in relation to that course, and the support staff person was there to assist the teacher by performing an appropriate support staff function. The Union argued that this case is different because there is no teacher "providing a learning environment which makes effective use of available resources, work experience and field trips". It described the College's actions as an attempt to divide the teaching function into two components, giving one to a non-teacher who sets up the learning environment and the other to the teacher who evaluates the students. The Union asserted that when the SWF for Mr. Coon and the entire situation is examined there is no teacher performing the major portion of the function of the job class described in the class definition as "providing a learning environment which makes effective use of available resources, work experience and field trips". It argued that all there was was a teacher teaching other courses who was given two hours of complementary time to evaluate students. The Union also argued that the College's justification was to save money, but in doing so it had removed a teacher from the core of Laws 105. It asserted that the function of "providing a learning environment which makes 25 effective use of available resources, work experience and field trips" had been totally removed from the teacher.. The Union expressed a concern that in a course where all or most of the learning environment was provided by persons who were not employed by the College, for example where all lectures were given by guests, the College could have a support staff person arrange for the guests, control the students, introduce the lecturer, stimulate discussion and thank the guest, thereby relegating the t'eacher to simply being responsible for grading. Regarding Laws 305 and 316, the Union said that the learning environment was one that used resources which had aspects of both work experience and field trips. The Union pointed out that in both courses there is no classroom instruction, and the imparting of information is done by someone other than a College employee. With reference to Article 4.01(4)(c)(viii) it argued that it was clearly part of the work of the academic bargaining unit to prepare those parts of a course where the students apply knowledge in an actual work setting. The Union also argued that that provision contemplated that there would be learning environments where a teacher has the responsibility to provide the environment but where others will actually impart instruction as an "available resource". It pointed out that for years the College recognized the work in question as academic bargaining unit work, but now has removed the teacher from having any responsibility for the course or for providing the learning environment, and has replaced the teacher with a support staff person. The Union said that the College has again segregated the two aspects of the teacher's work and has left the teacher with responsibility only for grading. IS pointed out that there is no SWF which shows that any of the three courses in question are being taught by a member of the academic 26 bargaining unit. The Union argued that if the grievance was not allowed then the result would be the substantial narrowing of the class definition of Teaching Master. It agreed that the actual imparting of knowledge may be done by someone other than the teacher, but argued that providing the learning environment which makes efficient use of the resources which impart knowledge is academic work. The Union also took the position that while it might be useful to know what other support staff people do, the real question was whether the College had breached Article 1 of the academic bargaining unit agreement, and the College would nevertheless have breached that article if it had agreed with the support staff Union that teaching and instruction were part of the work of the support staff. Regarding the Early Childhood Education Worker B (Ex. 20), the Union pointed out that there was no evidence about the relationship of the job functions to a particular course, or of the role played by the academic bargaining unit person assigned to that course. The Union also asserted that the description disclosed a host of functions that were directly involved with the supervision of children rather than to the teaching of students; it asked us to conclude that the core of that job was running the day care centre with some responsibility for the instruction of College students. By agreement the College's argument and the Union's reply were both submitted in writing. In order to give a complete outline of the arguments made to us by the parties those submissions will be summarized. The College's primary position is that it has not violated the collec- tive agreement because the required duties of the Fieldwork Liaison Officer are not those which would bring him within the academic bargaining unit. Referring to Article 1.01 of the agreement, the College stated the issue as being whether or not the position in question was that of a teacher within the meaning of the article. The College submitted that it has the right to reorganize and to assign duties to those in various positions and classifications provided that it does so for legitimate business reasons without violating the collective agreement. It asserted that to determine whether or not a position was a teaching position one had to determine whether the core or prime function was to act as "the human instrument of instruction relating to the course curriculum". The College then submitted that an analysis of the job functions of the position show that the job can be categorized as having at its core "the organization and scheduling of field visits and placements within established parameters and the monitoring of such visits and placements." The College also submitted that when determining whether the core function of a job is teaching, arbi- trators have in the past established and applied these principles: 1. There is a substantial area of overlap between the ancillary duties of a teacher and the duties of support staff; 2. Handing out of assignments, taking atten- dance, collecting assignments, and directing inquiries do not amount to teaching functions; 3. Monitoring and supervising students while they are being trained or instructed by others does not constitute teaching; 4. Organizing and scheduling placements, together with the monitoring and supervision of placements after the student has been placed, is not teaching; 5. The fact that duties were once performed by teachers and subsequently assigned to support staf£ does not operate to preclude those duties from being characterized as being non-teaching in nature. It was the College's position that the position's prime function was not involved in instruction, evaluation or the preparation of course curriculum. 28 It also submitted that all instruction, problem solving, guidance relating to academic objectives, and evaluation were being performed by teachers. Regarding the Union's focus on the portion of the Teaching Master class definition which deals with "providing a learning environment which makes effective use of available resources, work experience and field trips", the College's position was that it was not the support staff person who provides the learning environment but that it was the police, the courts and the various agencies. It argued that the support staff position has no control over what transpires in any of those environments, that the initial design and development of the courses were done by someone other than the support staff person, and that it was in the initial development of the courses that the decisions were made regarding how the courses would be structured to make effective use of field trips and work assignments. The College also argued that the particulars of the Teaching Master class definition must be read in the context of and in a manner which is consistent with the statement found in the preamble that says, "a Teaching Master is responsible for providing academic leadership and for developing an effective learning environment for students". The College submitted that the Fieldwork Liaison Officer is responsible only for monitoring and supervising the learn- ing environment which was developed by an academic bargaining unit member. It argued that to accept the Union's argument would be to expand the class definition of Teaching Master in a way that was inconsistent with the class definition and the previous cases between the parties. The College also argued that it was wrong to isolate one part of the class definition while ignoring the class definition as a whole. It asserted that if the whole class definition were used then the duties performed by the Field Liaison Officer 29 would be clearly shown to be non-teaching. The College disputed the Union's assertion that the course existed without a teacher and that that was inappropriate. It asserted that it was incorrect to say that there was no teacher because a teacher performs evaluations, outlines course objectives, deals with academic problems, and instructs regarding report writing. It also argued that the collective agreement does not require a particular amount of time in a course to be allocated to a teacher, but rather that teachers be covered by the academic bargaining unit collective agreement, and it compared the situation before us to a correspondence course. The College also argued that Article 4.01(4)(c)(viii) does not mean that the performance of those duties characterizes the position as teaching. It pointed to the ancillary duties specified in the class definition of Teaching Master and argued that Article 4.01(4){c)(viii) simply provided a mechanism for accounting for such ancillary duties while pointing out that an overlap in duties does not mean that there has been an improper classification or work assignment. In reply the Union argued that in answering whether the duties and responsibilities of the position were those of a Teaching Master or of a support staff person one should keep in mind: (1) that the activities are confined to three specific courses of instruction; and (2) that the College has not assigned a teacher to teach any of the three courses but has made the support staff person principally responsible for the delivery of instruction. It distinguished the cases referred to by the College by saying that they were situations where the support staff person's duties were at their core typical non-teaching duties. The Union asserted that this was a case where the core 30 and all of the duties of the position were typically associated with teaching and where all of the duties were found in the class definition of Teaching Master. It also submitted that the core duties of this position were not typically support staff duties and must be considered to be teaching because all or almost all of the duties are associated with teaching rather than support staff functions. The Union also argued that any employee whose core duties were one or more of the five items set out under "teaching of assigned courses" in the class definition must be found to be teaching or else the College could simply assign those items, apart from actual instruction, to a non-academic employee. The parties referred us to the following cases: Fanshawe College and Ontario Public Service Employees' Union, (1987) unreported (Kates); Fanshawe College and Ontario Public Service Employees' Union, (1987) unreported (Brent); Fanshawe Colleqe and Ontario Public Service Employees' Union, (1990) unreported (Brent); and Ontario Public Service Employees' Union and Fanshawe College, [1984] OLRB (Board File 1668-83-M). In addition they referred us to the following provisions in the collec- tive agreement: 1.01 The Union is recognized as the exclusive collective bargaining agency for all academic employees of the College engaged as teachers, counsellors and librarians, all as more particularly set out in Appendix I hereto save and except Chairs, Department Heads and Directors, persons above the rank of Chair, Department Head or Director, persons covered by the Memorandum of Agreement with the Ontario Public Service Employees Union in the support staff bargaining unit, and other persons excluded by the legislation and teachers, counsellors and librarians employed on a part-time or sessional basis. 4.01 (4)(c) For the purposes of the formula: (viii) "Special B" refers to preparation for sections of a course in which the objectives describe the students' application of knowledge in actual work settings. Additional time necessary to arrange and prepare for student placement in such learning situations shall be. attributed on an hour for hour basis and recorded on the Standard Workload Form (SWF), as referred to in Article 4.02 below. DECISION In reaching our decision we have considered only the facts and documents given to us by the parties, the submissions,, the authorities cited and the collective agreement. This case is rather unusual because the very functions formerly performed by members of the academic bargaining unit have been removed from the jobs of two Teaching Masters and given to a member of the support staff union who performs only those duties as his job. The situation is complex because there is and has always been a significant amount of inter- bargaining unit overlap between the work performed by people who are properly classified in one unit or the other. The cases cited to us reflect that reality. Moreover, in the particular job performed by any Teaching Master one could probably find elements that could properly be separated from his/her duties and assigned to a member of the support staff. For example, if one Teaching Master traditionally gave out course assignments by typing and posting them and another Teaching Master traditionally gave out course assignments by having a support staff employee type and post them, would the actions of either one cause the College to be in breach of either collective agreement? Because a legitimate function of support staff is to support the work of academics, it is inevitable that at times members of both groups may quite properly be doing exactly the same thing without in any way performing the core function of each other's job. We agree with the Union that the question before us is not whether the 32 job has been properly classified using the criteria appropriate for the support staff unit, but whether or not the core function of the job is teaching. For our purposes, we will make no assumption about the job's classification, but will examine it to determine if it is in substance a teaching job. In 1984 the Ontario Labour Relations Board considered the position of Co- op Liaison Officer at the College (see case cited supra). The Union's position then was that the job belonged to either the academic or the support staff bargaining unit, and the College's was that it should be excluded from both bargaining units. The OLRB found that the job was properly in the support staff bargaining unit and that its thrust was marketing the program to employers and students as well as supervising and monitoring student place- ments. The Co-op Liaison Officer job was again examined in the 1987 Kates decision between the parties (supra) after some duties previously performed by a Teaching Master were transferred to that position. The duties in question involved monitoring and supervising student placements in the Stationary Engineer Program. It would appear from the case that the re-organization resulted in no Teaching Master being assigned to the course, with the evalua- tion of students being done solely by the Chief Engineer at the placement site. The Kates board found, at page 7, that the only "teaching" function that had been performed by the Teaching Master was the evaluation of students, and that that responsibility had not been transferred to the Co-op Liaison Officer. It also found, at page 9, that the fact that the on-the-job placement appeared in the calendar as a course was irrelevant to the status of the 0fficer. The result was a finding that while monitoring and supervising students the Co-op Liaison Officer was not engaged in teaching (at page 9). 33 The other two cases cited to us involving the parties both deal with the status of those whose jobs had a necessary aspect of student contact arising out of their responsibility for certain assets owned by the College. If one were to accept literally the Union's emphasis on the provision of a learning environment as being determinative of status, then would it not be possible to argue that any employee who was concerned with maintaining the equipment on which students learn is involved in providing such an environment? We agree with the College that when determining whether or not a position falls within the class definition of Teaching Master it is necessary to examine the entire job in the context of the entire class definition. To isolate one aspect in an environment where there is recognized to be overlap in duties is to distort the classifications. There is nothing under sections (a) or (c) of the Teaching Master class definition which can be said to be done by Mr. Pommer in the course of his job. The only indication that he might arguably be "teaching assigned courses" related to the question of whether he was engaged in "providing a learning environment which makes effective use of available resources, work experience and field trips". However, in trying to interpret what it means to provide a learning environ- ment surely one must look at the entire class definition. Hence, it would seem that what is intended there is something more than merely ensuring that the "available resources, work experience and field trips" are there and running properly. What is probably intended is some active intervention to ensure that the provided learning environment is serving a teaching end. In relation to the activities involved with Laws 305 and 316, we believe that the duties performed by Mr. Pommer relate solely to the monitoring of student placements. There is no evidence that Mr. Pommer designed the course, 34 chose the placements, set out the academic objectives to be attained in the course, or did any work in connection with the two courses that could be characterized as teaching within the class definition. His monitoring duties in connection with those two courses appear to be analogous to the duties performed by the Co-op Liaison Officer in connection with the Stationary Engineer Program which was considered by the Kates board and found to be non- teaching in nature. The work appears simply to be the administration of student placement and not teaching. The work in Laws 105 is somewhat different from that done in connection with the other two courses. In that course Mr. Pommer is required to assess the daily activities taking place in the courts and to determine which are most appropriate to fulfilling the academic objectives of the course, and to ensure that the question period at the police station gets off the ground by asking questions himself if necessary, thereby advancing the course objectives or ensuring that they can be met. Those two particular activities strike us as being more teaching than support in nature, in that they do involve a knowledge of course objectives and an assessment of how the learning environ- ment can be manipulated to ensure that they are met. Simply being present at the venues in order to ensure that the students behave appropriately and know where to go is not, in our view, something which can be called "providing a learning environment which makes effective use of available resources, work experience and field trips" within the context.of the class definition of Teaching Master. The fact that no. instructor is assigned to the course in the sense of being assigned contact hours is not determinative of anything. The College analoFy to correspondence courses is a good one; there is nothing in the 35 collective agreement to which we were referred which would require that all of the working hours of each Teaching Master be assigned to a particular course. Also, in the decision between the parties made by the Kates board (supra), the fact that there was no Teaching Master assigned to the course was not given weight. Further we do not consider that Article 4.01(4)(c)(viii) is deter- minative of the issue. We agree that it simply provides a workload formula for accounting for certain types of duties when they are performed. In view of the earlier decision between the parties it cannot suggest that all of that work is work which is properly considered to be teaching in nature. For all of the reasons set out above, we find that the only "teaching" which Mr. Pommer performs is in Laws 105, and more particularly relates to determining which court activities will be best for the students to observe, and to getting the question period going on the right track at the police station. Those are duties which fall beyond the administration of student placement and the monitoring of field trip behaviour, which we consider to be non-teaching in nature. Given the way in which the job is structured and the evidence we had, it is difficult for us to determine exactly how much of the job is involved with "teaching". Accordingly, we consider that if the job description or the instructions to Mr. Pommer regarding Laws 105 were altered to ensure that he is not involved in exercising any judgement to ensure that course objectives are met through his active manipulation of the field trip experience then the job would be clearly and completely one of supervising and monitoring student placement/field trip experience, and hence unquestionably properly in the support staff bargaining unit. Another alternative would, of course, be to remove those responsibilities relating to Laws 105 from Mr. Pommer. DATED AT LONDON, ONTARIO THIS ~ AY 0F ~ , 1991. Gail Brent Rene St. Onge, Nominee dissent J~e Grimwood, ~ · ~-~"~"~' - Union Nominee IN T~E MATTER O? AN ARBITRATION AND IN T~E MATTER OF UNION GRIEVANCE (OPSEU File No: 89D310) BETWEEN~ ONTARIO PUBLIC SERVICE EMPLOYEES UNION -and- FANSHAW~ COLLEGE DISSENT FROM TH~ MAJORI~ AWARD BOARD OF ARBITRATION: GaiI Brent - ChaArperson Jane Grimwood - Union Nominee Rene $~. Onge - College Nominee DISSENT I have rea~ the award of the Majority, and must respectfully disagree with both the analysis, and the result. The tortuous route by which the Majority decides that the grievance is unfounded makes a mockery of what college life is all about. It seems ~hat the Majority has totally lost sight of what teaching really is, Socrates would be support staff under the Majority's helpful guidelines. If the individual involved, is mot "providing a learning environment which makes effective use of available resources, work experience, and field trips," then Fanshawe College should get into another business. This case is a perfect example of why normal men and women have come to distrust the semantic shenanigans that "professionals", with their "expertise", employ to achieve results that lack common sense. And I cannot emphasize that enough, Try and explain what Ken Pommer does to students, parents, and the ordinary Canadian, and see whether he's called a teacher or not. A rose by any other name is still a ro~e. The ironic aspect of the case, is that nmbody is really disputing why the College is doing what it is doing. The motive is obvious. They have simply worked backwards from their desired result, and the Majority is condoning this decision. A clearer example of a nonsensical approach to Labour Relations would be hard to find. The academic bargaining unit is weakened, the students in the course now have no teacher, and the logic employed by the Majority is no logic at all. For the Majority to state, that the implications of the Union's position i$ that "...would it not be possible to argue that any employee who was concerned with maintaining the equipment on which students learn is involved in providing such an environment? (p. 33)", is absurd. The Union has said no such thing. In fact, the Union distinguished %his case from those cases in which the duties of the support staff position are, at their core, typical non-teaching duties such as the maintenance of machinery and equipment. In this case, we have a position in which not only the core but all of the duties of thc position are found within the cla$$ definition of Teaching Master. The Majority should not allow the College to undermine the academic bargaining unit in this fashion. The grievance should be allowed. Dated in Toronto this 17th day of June, 1991 Jane Grimwood Union Nominee