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HomeMy WebLinkAboutUnion 97-05-27IN THE MATTER OF AN ARBITRATION BETWEEN: ONTARIO PUBLIC EMPLOYEES UNION, LOCAL 4200 (hereinafter referred to as "the Union") - and - LOYALIST COLLEGE OF APPLIED ARTS AND TECHNOLOGY (hereinafter referred to as "the Employer") Policy Grievance - Posting Procedure Before: M. G. Mitchnick- Chairman Cam Masse- Union Nominee Peter Hetz- College Nominee Appearances: For the Union: K. Eliot- Counsel H. Plummer- Local President W. Boicey- Local Vice-President G. Warren- Chief Steward For the Employer: P. Murray- Counsel D. Butler- Vice-President Human Resources Loyalist College R. Michol- Dean of Human Studies Loyalist College Hearing held in Belleville on June 20th, 1996 and January 24th, 1997 A W A R D The Union has filed a policy grievance in this matter which effectively challenges the Policy or Procedure that the College has in place for the filling of posted vacancies in the academic bargaining unit. More specifically, what the grievance challenges is the manner in which the College "considers" applications from internal candidates for such postings, prior to considering applications from two other groups identified in the collective agreement; namely, employees laid off at other Colleges, and persons applying from "off the street". The grievance reads: The union grieves that the procedures the college followed to fill the vacant, full-time position in the Early Childhood Education program failed to accommodate the contractual rights of existing employees, including Connie Lumley and Claudette Hope, who applied for the vacancy. (For identification purposes - this position is the one now occupied by Beverlie Deitze.) References: Collective Agreement Articles 27.11A, 27.11B SETTLEMENT REQUIRED The college will amend its procedures to accommodate the rights of existing employees who apply for full- time academic positions. Specifically, the amended procedures will ensure that the competence, skill and experience of internal applicants in relation to the requirements of the vacant position will be considered first; external candidates shall not be considered unless no internal candidate has the required competence, skill and experience. The Reply of the College to this grievance noted the following: 2 The College's policy HR130 states that all qualified internal applicants are to be interviewed by the interview committee along with selected external candidates who may apply. It is the policy of the College to hire the most appropriately qualified candidate for any vacant position from among this group. It is my opinion that policy HR130 goes beyond what is mandated in Articles 27.11A and 27.11B of the Collective Agreement. It is true that the College in its Policy does go beyond the strict requirements of the collective agreement insofar as it provides for the review of applications from all persons working for the College, whether a part of the academic bargaining unit or not, and the granting of an interview for any of those deemed at least minimally qualified. The issue, however, is over the manner and extent to which any applications coming forward from within the bargaining unit are dealt with -- prior to turning to and considering applications from any other source, and the written Policy in its terms does not specifically speak to that. The Policy (Exhibit 4) provides: Notice will be posted of all vacancies of full-time positions in the bargaining unit. Such a notice will be posted for at least five (5 days). All requests for postings and advertising of vacancies should include the desired wording and a job specification sheet which lists the precise competencies and skills required. All advertisements should specifically require a detailed work history, including start and finish dates, as part of the application (required for initial placement on salary grid). Applications for full time employment are directed to the office of the appropriate Vice- President, and acknowledgements will go out from that office. Applications for other than full time positions should be directed to the appropriate Dean's office and all written responses will be acknowledged by that office. 3 SELECTION INTERVIEW PROCESS 1. For full time positions an interview committee will be appointed by the appropriate Vice-President and will include the Dean, up to two program faculty and one representative from another department of the College. This committee will recommend those applicants who are to be interviewed, with the final decision resting with the Dean. 2. All submissions for advertised and/or posted positions will be reviewed by the Dean and a minimum of two other members of the selection committee and a short list of applicants who are to be interviewed will be formulated. 3. All qualified internal applicants (full time) are to be interviewed by the interview committee. 4. An interview rating scheme shall be devised and agreed upon prior to the start of the interviews. A copy of this form is to be completed and signed by each member of the panel for each candidate interviewed. At the conclusion of the competition all forms and related documents will be forwarded to the Human Resources Department for short term storage. 5. After reviewing the input of the committee the Dean will make the final recommendation to the Vice- President. 6. Expeditious handling of the selection process is essential to ensure the availability of the chosen candidate. Interview dates should be set up as soon as possible after the closing date of the competition. Applicants must be informed if unusual delays are incurred. . . . Of greater assistance in this matter to point up the issue for the board is the following Agreed Statement of Facts, put together by the parties for the purpose of this hearing: 1. On May 18, 1995, the College posted a notice of a vacancy for a full-time Professor in the Early Childhood Education Program ("E.C.E."). This notice was posted internally within the College for a period of five (5) working days. A copy of this posting is 4 attached hereto at Schedule A. 2. The position was externally advertised on May 20, 1995. (Belleville Intelligencer and Globe & Mail). 3. There were 14 applicants from within the College. One of those applicants was a full-time, Faculty bargaining unit member. The other applicants were current partial load (Graham) or past partial load employees (Lumley), part-time employees or individuals otherwise involved with the ECE program, including a full-time Day Manager, and two full-time support staff. 4. College policy (Exhibit 4) requires that all qualified full-time internal applicants are to be interviewed by the interview committee. After a review of the resumes, seven of the fourteen internal applicants were deemed by the committee to be sufficiently qualified to warrant an interview. Resumes were assessed by the interviewing committee on the basis of the qualifications set out in the job posting. The assessment took place on June 12, 1995. The seven internal candidates who were given an interview were a full-time faculty bargaining unit member (Claudette Hope), two partial load employees (Connie Lumley and Virginia Graham), two part-time employees (Jan Demeray and Donna Rodgers) as well as a full-time Manager (Childcare Centre) and one full-time support staff (Childcare Centre staff). 5. Seventy-eight external applications were also received. None were laid off employees from other Colleges. Six external applicants were also chosen for an interview by the interview committee at the meeting of June 12, 1995. 6. Members of the interview committee were provided with copies of all resumes (internal and external) and screening forms prior to the June 12 meeting. Members of the interview committee were also provided with copies of resumes of candidates selected to be interviewed prior to the scheduled interviews (June 28- 29) along with scoring instruments to be used during the interview process. 7. The seven internal candidates were interviewed first on June 28th, 1995. At the end of this day of interviews there was no conclusion with respect to the internal candidates. 8. The six external candidates were then interviewed on June 29, 1995. At the end of this day of interviews 5 there was no conclusion with respect to this group of candidates. 9. After the second day of interviews, the selection panel met (on June 19) to rank all of the candidates that had been interviewed. The five top candidates were shortlisted in no order of preference. These five candidates included one internal Candidate (partial load) and four external candidates, all current full- time employees of Canadian Community Colleges. 10. The same 5 individuals performed the screening of résumés, the interviews and the selection of the successful candidate. This committee consisted of a past Chair of the ECE Advisory Committee, 2 faculty, the former acting Dean (faculty member), and Dean Michol (Chair). 11. On July 5, 1995 the committee met again, reviewed the shortlist and reached a consensus on an external applicant as the successful candidate. The case involves the proper interpretation of Articles 27.11A and 27.11B. Those provisions read: Notice will be posted in the College of all 27.11A vacancies of full-time positions in the bargaining unit. Such notice will be posted for at least five working days. At the same time, notice of these vacancies will be sent to the Union Local President for distribution to the other Union Local Presidents. The College will also forward copies of the notice to the other Colleges with the intention that they be posted. Where a vacancy of a full-time position in 27.11B the bargaining unit occurs and is not filled internally, the College will give consideration to applications received from academic employees laid off at other colleges before giving consideration to other external applicants. Such consideration shall be given for up to and including ten working days from the date of posting as described in 27.11 A. The Union's position is two-fold: 6 1) Reading those provisions together, it is clear that the obligation on the College is to "consider" applications in the following three-step sequence: a) internal applicants; b) applicants from amongst academic employees laid-off at other Colleges; c) applicants from "off the street". The Union, it might be noted, also takes the position that whatever the "consideration" rights for the internal group might be, the Article simply makes reference to "applicants", and those rights must extend as well to any partial-load staff members seeking to upgrade to full-time status. The short answer to that additional submission, as Ms. Murray points out, is found in Article 26.03, which provides: It is agreed that Article 27, Job Security, has no application to partial-load teachers except as referred to in 27.04 A, 27.06 (iv), (v), (vi), 27.08 B and 27.12. Such partial-load teachers may be released upon 30 days' written notice and shall resign by giving 30 days' written notice. Section 27.11, it can be seen, is not one of the exceptions to this express exclusion. Thus, as arbitrator Brent commented in the Fanshawe College (Barton) case, unreported decision dated August 5th, 1992, at page 11: It is difficult to argue that the parties intended to limit management's discretion implicitly when they explicitly agreed to exclude the partial-load employees from the only provision which creates any obligations with regard to the filling of regular full-time bargaining unit vacancies. What is implicit is not that the College was to act reasonably and in good faith when exercising its discretion with regard to hiring partial-load employees to fill regular full-time vacancies, but that the parties agreed to treat partial-load employees like strangers off the street 7 when it came to hiring decisions for regular full-time bargaining unit vacancies. With respect to the issue of "sequence", the Union relies, apart from the express language of the collective agreement, on the decision of a board of arbitration squarely considering this matter in George Brown College (1993), 37 L.A.C. (4th) 107 (Burkett). There a grievance was brought by a member of the academic bargaining unit over her failure to be awarded a posting, and the preliminary response of the College before arbitrator Burkett was that the matter was not arbitrable. That position stemmed from the fact that, as can be seen above, the College academic agreement contains no express standard as to the basis on which the employer is to make its actual selection in the internal posting process. About that Arbitrator Burkett wrote, at page ll2 of the award: In the case before us the parties have incorporated language requiring the college to post, "in the College ... all vacancies of full-time positions in the bargaining unit". The requirement to post within the college, if the clause is to have any meaning at all, carries with it the implied requirement to consider the internal applicants who respond to the posting. While we can accept that absent any express standard of consideration (as is contained in most collective agreements) the intention was to give the college a broad discretion, we are unable to conclude that the intention was to give to the college an unfettered or absolute discretion that is beyond the scope of arbitral review. The acceptance of the proposition that a management right can be limited or circumscribed "explicitly or implicitly by some other provision of the collective agreement" is found in Re Canada Packers and U.E.C.W. (July 5, 1991), unreported (Hinnegan), supra, and in Re Niagara and O.P.S.E.U. (Swan) supra. We are satisfied on the language of art. 8.12(a) that the college cannot simply reject the internal applicants out of hand. There exists an implicit, albeit limited, restriction upon what would otherwise 8 be the unfettered right of the college to transfer employees. Having so found we do not at this juncture have to speculate as to the extent of the implied restriction. However, in the face of our finding that there is an implied restriction, albeit one that gives the college a broad discretion, it is open to a grievor to allege that his/her application under art. 8.12(a) was not given the consideration required under the clause. As can be seen, given that the parties had agreed to include in their collective agreement an undertaking by the College to post, Mr. Burkett found that there was implied in that undertaking an obligation on the part of the College to in some fashion actually consider any applications so received, or the initial undertaking on the part of the College could potentially be rendered meaningless. In the same vein, Mr. Burkett then went on to find that the agreed language that is the pre-condition to Article 27.11B, i.e.: "Where a vacancy of a full-time position in the bargaining unit occurs and is not filled internally..." must be taken to have been intended to have some real meaning as well. The arbitrator thus continued: Furthermore in so far as a pre-condition to consideration being given to the application of a laid off academic employee from another college, under art. 8.12(b), is that the vacancy "is not filled internally", the parties have established a sequence for the consideration of applications. Not surprisingly, internal applications filed under art. 8.12(a) are to be considered prior to consideration being given to the applications of laid off academic employees from other colleges. Accordingly, it is also open to an internal applicant to allege, as the grievor in this case has done, that the process is flawed if the internal application(s) is considered together with, instead of in advance of, consideration being given to the application of laid off employees from other colleges. This too is a matter that must be 9 decided on the basis of the evidence led and the submissions made at a hearing on the merits. Ms. Murray, on behalf of the College, notes the importance, particularly within a single sector like the College system, of consistency and predictability, and urges this board to follow the pronouncements of prior arbitrators in cases that have had exactly the same points to consider, unless those prior decisions can be shown to be "clearly wrong". In that regard, it is the College's submission that the two cases referred to above, Fanshawe and George Brown College, deal with and are a complete answer to the present grievance. The only respect with which the College disagrees with the findings of Mr. Burkett, in particular, is on the question of "sequencing". Rather, the College submits, the opening words of Article 27.11B are a mere recognition of the fact that there is an obligation under this collective agreement to make vacancies available to members of the bargaining unit who may be on lay-off, and the reference thus is simply to any vacancies that have not already been filled in that manner. With respect, the board is unable to find merit in that proffered (albeit creative) interpretation of the opening words of 27.11B. As Ms. Eliot points out, the language is contained in what is solely the posting provision of the collective agreement, and the whole flow of Articles 27.11A and B supports the cast that arbitrator Burkett has put upon the clause. Indeed, the tight 10-day limitation in Article 27.11B for applications from 10 other Colleges to attract their "preferential treatment" underscores the whole "sequencing" notion that runs throughout the "Postings" article. Far from finding Mr. Burkett to have been "clearly wrong", therefore, we find Mr. Burkett to have been logically correct. And once that flow of the language is accepted, there would be no point making the opening words of 27.11B the agreed pre-condition to moving to that article if the College could simply say, with no possibility of review: "The simple fact is that we have not chosen to fill the vacancy from within, and that is an end to the matter". Rather, as Mr. Burkett has found (and as the College does not challenge), there must be some standard that the College can be held to in executing its implicit undertakings in Article 27.11A, and it is the proper application of that standard that stands as a precursor to the further processing stages agreed to by the parties under Article 27.11B. The critical question, therefore, becomes: What is that standard? In that regard, there are additional comments of Mr. Burkett in George Brown that are germane to the argument that was put before Mr. Burkett in that case, and that is essentially along the lines being put before this board as well. At page 111 of the award Mr. Burkett notes: The parties, in their wisdom, have chosen not to incorporate an express standard of consideration into art. 8.12(a) as they have done elsewhere [perhaps a reference to the "support staff" collective agreement]; perhaps because of the lateral nature of any transfer sought by an internal applicant. Whatever the reason, there is no express standard of consideration that applies in the case of an internal applicant. 11 Before considering the implication flowing from the absence of an express standard of consideration for internal candidates we turn to the argument advanced by the union that it could never have been intended that external applicants off the street would be given the benefit of the standard of consideration set out in the last paragraph of art. 8.12(b), while internal applicants would not. However, this is precisely what the parties have done in drafting art. 8.12. It is to be remembered that external applicants, in contrast to laid off academic employees from other colleges, are not bargaining unit employees and are not members of the union and, therefore, the practical effect is that the standard is limited in its enforceable effect, to academic employees laid off at other colleges; a not unreasonable result. The "test" set out in the second paragraph of 27.11B, in other words, applies only to the consideration by the College (when that point is reached) of academic applicants from other Colleges. It obviously does not apply to external applicants from "off the street" (whom the Union does not represent, nor would ever seek protection for); nor, given its placement, does it apply to the "internal" consideration found implicit in Article 27.11A. Having said that, it is worth noting that the "restriction" that the parties agreed upon to go into Article 27.11B is not really much of a standard at all: the test is still one of "consideration" only, and the clause states that such consideration shall simply include review of the factors enumerated; it does not exclude consideration of any other relevant factors in the College's discretion, nor does it prescribe any particular weighting to be applied to such open- ended list of factors. On the other hand, it is fair to say, as Ms. Eliot submits, 12 that it would be patently nonsensical to infer that the parties could have intended a lesser standard for the consideration of the College's own internal staff members, than it explicitly agreed to for the consideration of staff persons from another College. To that extent, therefore, it is reasonable to take the express "standard" articulated by the parties in 27.11B as the minimum standard, at least, that could have been contemplated by the parties to be applied by the College in 27.11A. Beyond that, there is not much guidance in the agreement as to what the actual "standard" for 27.11A might be, other than as broadly characterized (and not disagreed with by the College here) by Mr. Burkett in George Brown (in terms of there implicitly having to be "some" standard). Where we differ from the present College, as we have noted, is in their rejection of the notion of precise "sequencing", embraced by Mr. Burkett. But, again, one has to be practical, and with no express test for the filling of these lateral vacancies having been negotiated, there is recognizably some difficulty establishing where all of that leads. The board would, however, attempt to synthesize it this way: l) The College has an obligation to consider all applications at stage one, the "internal" bargaining unit stage, prior to turning to and taking into account applications that might be before it at stage two (consideration of external College applicants). 2) If the College, acting in good faith and on the basis of relevant considerations, does not make a selection for the 13 posting from among the internal applicants presented, it may then go on to consider the applications that have come before it from other Colleges (and deal with those meeting the ten-day cut-off in the same fashion as in point number (l), prior to moving on to consider any applications from other external sources). 3) As long as the College follows the steps here set out, properly and sequentially, and the posting nonetheless remains unfilled, it is open to it to go back and give further consideration to any and all applications that have been placed before it, and to make a final decision if it chooses from that entire "pool". From the above recitation it can be seen that the obligation on the College under Articles 27.11A and B is more a matter of proper "process" than of detailed substance. And, in fairness to the Union, that is exactly what the complaint in the present grievance was concerned with. On that point, the College has made the alternative submission to the board (i.e., if its preliminary position is rejected on the absence of any "sequencing" obligation), that the Agreed Statement of Facts discloses that the College followed a proper "sequencing" here in any event. With respect once again, the board cannot share in that conclusion. What the College did here, in purported compliance with Articles 27.11A and B, is to schedule interviews for the 14 "internal" group of qualified applicants on one day, and for the "external" group the next. There is no evidence as to what consideration was given to the internal applicants before proceeding to a consideration of the second group. A statement regarding those initial interviews, for example, that: "At the end of this day of interviews there was no conclusion with respect to the internal candidates" tells the board nothing in that regard. There may have been no conclusion because the College chose not to consider those applicants until it had had the chance to see what the whole field looked like. Indeed, the precise process adopted by the College points in that direction -- and, as noted, appears to be what prompted the grievance. While the College scheduled the internal interviews to take place ahead of the external ones, all applications were screened at the same time, at the same meeting, and then all set for interviews. While that may have commended itself for efficiency, we find that the provisions of Article 27.11, in line with the George Brown case, require more: they require a conscious effort on the part of the College to make at least a preliminary judgment on each of the internal applicants first (i.e., for those that Article 27.11 of the academic agreement actually covers), prior to turning its mind to the external applications that may have come in as well. That may include as well the conducting of interviews for this first group of applicants (if such is deemed appropriate by the College for any of them), before turning even to the "screening" phase of the external applicants. Had that been the process, we might add, 15 and the vacancy still not been "filled internally", there would at least on the face of it, as indicated above, have been nothing wrong with the College's subsequent process for arriving at a selection as set out in paragraphs 9, 1O and 11 of the Agreed Facts. The College's own reply in this matter, on the contrary, however, is suggestive of a deliberate decision not to actually consider any internal applicants until all interested and potentially qualified applicants have been identified and can be considered at the same time. That kind of approach, we find, reads out the collective agreement language entirely. In the result, and on the basis of the Agreed Facts presented, the board cannot find that the selection process followed by the College here is in compliance with the obligations assumed by the employer under Article 27.11 of the collective agreement, and we make that declaration for the parties' guidance. The grievance simply called upon the College to "amend its procedures", and the board will remain seized with this matter, should the foregoing not enable the parties to now dispose of this grievance in its entirety. Dated at Toronto this 27th day of May, 1997 "M. G. Mitchnick" M. G. Mitchnick I concur"C. Masse" C. Masse I dissent"P. Hetz" P. Hetz