HomeMy WebLinkAbout1988-0622.Henry.89-03-20 GRIEVANCE COMMISSION DE
~ ~ SE~LEMENT R~GLEMENT
~ ~ BOARD DES GRIEFS
'~'2 DL'~OAS 5 T~E~T WEST. TORONTO ONTABIO. MSG ~ - SS'ITE 2~O0 -ELEPHONE/TEL~.~HONE
IN T~E MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
Between: ,.c?'F;':: ; ?a,~i '.-~e~u;<v /
Grievor
- and -
-'.".~- ,.,~ ~w~', ."..;'~ F.j~ ............
(' ;.~ J {': j. 5 ~ ::'V ,:,P
Employer
Vice-Chairperson
Membe~ -'
APPEARING FOR
THE UNION:
AFPEARiNG FOR
THE EMPLOYER
Hearings: .7a],u,~'v i~ ~ ] ~7 a:,.,d l, lq
DECISION
This is a discharge grievance which was heard over zhe
course of four full days, January !0, il, 17 and 31j 1989.
A~ ~he close of ~he hearing, the Board adjourned briefly and
reconvened ~o render ins decision. The following oral
decision was read no the parties on January 31, 1989:
"In cases of this nature, no u~eful pu{pose ii
served by delaying the parties in knowing mheir fate,
simply for ~he purpose of delivering longer reasons.
Those reasons will be prepared in due course, uo explain
more fully why we have decided as we have.
i% is our unanimous decision that ~he Employer has
not met the burden of proof, and has not convinced us uo
the requisite standard that an act of sexual impropriety
occurred. The testimony o£ the Complainant is .too
fraugh~ with uncertainty, and is uncorroborated in any
respect in terms of ~he 'objective reality' of which both
counsel spoke. We are more inclined ~o ~he view that nhe'
Complainan~ misconstrued a friendly gesture as sexual,
although we do not have uo make tha~ explicit finding
since the burden of proof is on the Employer.
As for Mr. Henry's judgment, we are of the view mhat
this master was dealt with in 1986. While Dr. Pruesse
may be criticized for accep%ing Mr. Henry's version of
events without adequate investigation, he nonetheless
proceeded on the smme basis as this Board now does,
having both given Mr. Henry the benefit of the doubt, as
~% were. Bo~h Drs,. Pruesse and Vinegar verbally
reprimanded the Grlevor. It would be dangerous for
employers no be uermitted to resurrect incidents of this
nature as g~ounds for greater discipline. That 'is no__~
say that Mr. Kytayko ought no% ~o ha_~ve investigated, nor
would i% have been wrong to discipline for sexual
misconduct assuming same had occurred, an offence
previously denied by the Grievor and never before uhe
sublect of discipline. However, the question of Mr.
Henry's judgmena was clearly dealt with and to justify
the discharge - or any other penalty - ex post facto on
this basis, would be manifesnly unfair.
In the result, for reasons which will be more fully
elaborated upon, the Grievance is allowed and the Grievor
is ~ntimled to be reinstated with full monetary
compensation and seniority, subject to any further
maimers to be resolved between counsel, if they are able;
o~herwise this panel of the Board will remain seized of
%he matte~ to resolve any outstanding issues."
FURTHER REASONS
As promised, we are delivering herewith further
reasons so that the parnies ~o this. case may derive a better
understanding of why this Board has decided ko reins%sue Mr.
Henry.
The Grievor Paul Henry is 44 years of age, having
received his Bachelor of Arts in Psychology in 1968 and his
Mas%er of Arts in Psychology from the University of Guelph in
!971. From 1971 to ~973 he was a psychologist at Millhaven,
a federal prison. From t973 %o 1976 he was the executive
director at St. Leonard's House in Windsor, where he
continued h'is work with inmates. In 1976, he joined the
staff ak %he Pene%anguishene Mental Heainh Centre
("Pene%ang") as a Psychomenris%, which is the professional
designation that he is enni%led to use in the Ontario
Hospital system. For the first two years of his_career he
worked in the Oak Ridge ward of %he Hospital, which is a
maximum securimy facility. Thereafter, he has worked in
medium security wards providing ~herapy to patients. Much of
his lime has been spent leading group therapy sessions.
In or about mid-1983, a young woman who we wilt refer
~o for reasons of confidentia!i%y as Ms. G~, was
involuntarily admitted to Penetang seriously depressed and
suicidal, having recently split up with her boyfriend. Part
of her treatmen~ consisted of group therapy twice per day for
one to two hours per session, with Paul Henry as the group
leader. The number of people in the group varied, but might
have been anywhere between 2 and 18 patients, in is no%
disputed that Ms. G. reported a history of sexual abuse,
which accusations were aimed at members of her immediate
family and various men who had boarded in her home while she
was growing up. We have no way of knowing whether these
5ccusanions were true, or on the other hand were figments of
her imagination. However, in either case these events were
tied in with her disturbance and as part of her therapy they
had no be confronted. This is very significant because in is
qui~e consistent with the diagnosis of Ms. G., %hat she could
have imagined that cerLain sexual overtures were made to her
and. conscientiously believed that %hey had taken place. We
have already observed %ham %here is no evidence~before us to
say one way or another whether those episodes had occurred,
but more will be said about %his when we refer to some of the
%exLbook characteristics of a patient who has been diagnosed
with a "borderline personality disorder".
There is also no.dispute that during the course of Ms.
G's stay at Pene%ang, she was one of the many persons to take
par% in acm~vities outside the Institution with ?aul Henry.
From all %he evidence, it appears that Mr. Henry is a
therapist who cares deeply about his patients and who is
willing 5o ex%end himself to them at all hours of %he day and
night both inside and outside %he Institution. During [he
s~er months, he would often take patients to water-ski with
him and 'tis family an his co[-~age, or %o engage in running or
in other athletic pursuits. He also made an effort ~o
introduce pa%lents %o other pecpte than he kn~w in %he
community, all of which was aimed at helping these patients
become Znuegraued inno the community, %hereby decreasing
%heir sense of alienation. Some of the witnesses before us
described Mr. Henry's approach as "extending a lifeline" to
his patients. In cuber'words, he makes a commitment to %hem,
which includes making himself available %o help %hem after
%heir release from Peneuang with any problems %hat might
arise. He also maintains a system of informal follow-up with
people who are back in the community, just ch~cking up %o
see how %hey are doing.
Ms. G. was one of the people who during her.period of~
admission at Penenang went ~o Mr. Henry's cottage, and
participated in a locally-sponsored !O-mile race with him.
She ~esnified than she had begun to think of Paul Henry not
only as her %herapist but as a friend.
Ms. G. was released after five months (she testified
that it was eight months). Mr. Henry was somewhat dubious
about Ms. G's readiness to re-enter the community, but he did
not voice his concern or actively oppose the discharge.
Indeed, he utilized some of his contacts to arrange for Ms.
G. to have a job waiting for her in Toronto. He even
volunteered ko drive Ms. G. down from Penetang to Toronto
where she took up residence at Willard ~all in
ToronLo.
Thus far, there is no real difference between the
version of event~ as given to us by Ms. G. and that given
us by Mr. Henry. However, we heard two very different
versions of certain events %hat look place in January, 1984.
MS. G'S EVIDENCE
Ms. G. testified that one evening she received a
telephone call at Willard Hall from Mr, Henry at 11:30 p.m.
She testified that she had been in Toronto for about two
weeks at that time. Mr. Henry said he was just calling to
check up on her and find out if she wanted to talk to him.
She said she was very angry for him to have called her at
that late hour, and no arrangement to meet was arrived at.
She said that she was so a~gry that she couldn't sleep, and
later that morning at 5:00'or 6:00 a.m. she called Mr. Henry
at his hotel~ He suggested that they go jogging together and
told her to come and meet him in his room at the Westbury
Hotel. She testified that she arrived at his room at about
6:00 a.m., wearing jogging shorts and a t-shirt. When she
arrived, Paul Henry was wearing his jogging shorts with no
shirt. She said that Mr. Henry claimed that he was still
tired and didn't feel like going jogging, and that he crawled
back into his bed to go to sleep. She said that since he was
going to go to sleep that she would go to sleep as well and
she got into ~he other bed in the room. After lying awake
there for a while, she sat up and said that she was tense and
began, to rub her neck. Mr. Henr. y thereupon asked her to
"come here, I'li fix it for you", whereupon he began to .rub
her neck for her. He told Ms. G. that he had missed her
since she had left the Institution, and that he was glad ~she
was out. He asked her to lay down beside him, began to hug
her and gave her a kiss on the cheek. She claims that during
%his hug Mr. Henry put his hand down the back of her shorts
and touched her at a point roughly where her back ends and
her bustocks begin.
Ms. G. further claims that she told him that he ought
not no have done that. She then said that Mr. Henry asked
her to hake her top' off, which she declined to do. Mr. Henry
then got up to take a shower, and came out of the shower
without any c%othes on and began to get dressed in full view
of her. She said he then gave her another hug and said he
was glad tt%at she was out of the Hospital.
Ms. G. stated that she felt confused and that her
trust in Mr. Henry had been shaken by this incident.
Ms. G. stated that she and Mr. Henry made plans
meet again in a couple of weeks when he would be back in
Toronto, at the Westin Hotel. She stated that she went to
his hotel room on that occasion, at which time he answered
the door ~n kis underwear. She said she went and sat down in
a chair wkile Mr. Henry went back into bed. She said that
she told Mr. Henry that she was depressed and suicidal. She.
reported that Mr. Henry then yelled "take your clothes off
and get into bed". Indeed, she claims that he said this
twice. She did not take her clothes off, but lay down beside
him fully clothed. According to her, he then said "it looks
like you are not into %his. I can't have you, so you had
better leave." Ms. G. testified that this made her feel eve:]
more depressed and further undermined her trust in Mr. Henry.
According to Ms. G. they spoke sometime later on the
telephone. She told Mr. Henry tka% what they had done was
wrong, while he said that there was nothing wrong with what~
they had done and that he wanted to come and talk to her.
She then claims that Paul Henry came to Willard Hall with a
friend, and ~he'y went off to a hockey game together.
Sometime later, she says that she talked to Mr. Henry
again. After this conversation, he came down from Penetang
(she said it was around Christmas time), but she did not
answer the bell at Willard Hall. He then called her and said
he was upset that she had not answered the bell. Mr. Henry
then told her that he was terminating the therapeutic
~elationship, because otherwise his job would be jeopardized.
She said that she was upset at this termination, that she had
been looking for help, and that Mr. Henry left her with
nothing. She never spoke ~o him again, and he did not refer
her to any other health professional. Sometime later she
presented herself at the emergency department of Toronto
General Hospital where she was admitted to the psychiatric
ward. She said that she had become suicidal because of what
had happened between her and Pau~ Henry. Shortly after her
release from Toronto General she was admitted to the Queen
Street Mental Health Centre in Toronto, where she spent eight
months.
PAUL HENRY'S EVIDENCE
According to Paul Henry in or about early January 1984
he learned through his contacts that Ms. G. was having
problems with her job, and he was being asked to look up Ms.
G. to see if he could offer any help. On the morning of
January 8, 1984, Mr. Henry checked into the Westin Hotel at
about 3:00 a.m. after having spent the evening at hockey game
in Brockville.
(It should be mentioned at this time thac Mr. Henry is
very deeply involved i~ international and professional hockey
circles, as both a general manager of the team that Canada
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sends to the Spengier Cup in Switzerland every year, as Well
as a part time scout for the New Y0fk Rangers of the National
Hockey League. This is significant only because it requires
Mr. Henry to keep records of his travels, and he was thus
able to pinpoint precisely when he was in Toronto and had his
meetings with Ms. G.).
Mr. Henry testified that he called Ms. G. between 9:00
and 10:00 a.m. on January 8th, and suggested tka% they go
jogging together. He figured on killing two birds with one
stone, since it was his practice %0 run in the mornings' and
he also wanted to talk to her. He testified that this was
not the first time that he had contacted her since her move
to Toronto, having previously taken her to dinner and a
hockey game. Mr. Henry saw nothing wrong with suggesting
that they meet at his hotel room, since he did not know at
that time that Ms. G. experienced any attraction to him, a
fact that was admitted by Ms. G. during her testimony. In
any event, he invited her to go for a run with him and to
talk about her job situation whatever that was. Mr. Henry's
assessment of Ms. G. was that she had a chronic difficulty in
getting along socially with people, ~'nd he believed that this
could be at the root of her job problem. He testified that
Ms. G. arrived at the hotel door and came in. Mr. Henry was
dressed in a full jogging suit, not Just shorts. He did'not
recall what Ms. G. was wearing, but doubted that she could
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have been wearing only shorts since it was early January and
thus winter. Ms. G. then sat down in the chair, and it was
obvious that she was extremely distraught. He says that she
was at the lowest point that he had ever seen her, depressed
and almost catatonic. Seeing her in such a state, Mr. Henry
gave up any thoughts of jogging and decided just to talk to
her in an effort to try to get her to feel better about
herself. He found her to be unresponsive, and at one point
came over to her and gave her a hug as a gesture of
friendship and comfort. He said that he was overcome with
emotion at seeing Ms. G. in this state, and felt that she was
a potential danger to herself. He noted that while he
regularly bugs other pa%i. ents in the context of their
therapeutic relationship, this was the first time he had ever
given Ms. G. a hug.
Wi%hin an hour, Ms. G's mood had brightened
considerably and Mr. Henry felt she was out of danger. As he
had to leave Toronto to go on to Brantford, Mr. Henry says
that he asked Ms. G. to wait for him in the hotel lobby while
he went and took a shower. He denies entirely presenting
himself nude in her presence, and denies any sexual advance
to her whatsoever.
According to Mr. Henry, several days later on January
12, 1984 he received a telephone call from Ms. G. complaining
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that he had made a pa~s at her in the hotel room. She was
demanding an 'explanation.. Mr. Henry noted that her mood had
changed markedly from depression to anger. Mr. Henry said
%hat he would meet with her on his next trip to Toronto, and
that he tried over the telephone to allay her anxieties. He
told her that she had obviously misconstrued his hugging
gesture.
On Sunday, January 15th, Mr. Henr~y was back in Toronto
and asked her to come over to the Westbury Hotel at 9:30 or
10:00 p.m. According to Mr. Henry, he simply sat down with
~er and ~ried co explain that nothing had happened the
previoua week, and that she had meret'y misunderstood his
intentions. He felt that Ms. G. was unwilling to listen to
him. The conversation became an argument. Mr. Henry decided
during the course of that short meeting that he would have to
terminate his relationship with.her, because it was
apparently etched in her mind that.he had acted
inappropriately with her. He felt that it would be unwise to
terminate the'~'relationship on the spot, given the
psychological climate in the room, so he waited for an
appropriate opportunity.
The following Saturday, January 21st, in the
afternoon, he presented himself at Willard Hall and told her
that he was terminating their therapeutic relationship. He
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suggested that she seek help elsewhere.
A% this point, Mr. Henry confided all that had gone on
to his wi~e and %0 some o~ his hockey friends, but he did not
advise any of his superiors at Penetang.
THE COMPLAINTS AGAINST PAUL HENRY
Between 1984 and 1988, Ms. G. made a series of
complaints against Mr. Henry. The first complaint came via a
psychiatrist a% Toronto General Hospital, who had been told
by Ms. G. on her admission in January 1984 that Mr. Henry had
apparently made a pass at her. The physician from T.G.H.
spoke with Dr. David Vinegar, who had been Ms. G's attending
physician at Penetang. This information was conveyed to Drs.
Call and Pruesse of the Psychology Departmest, and all three
of ~hem discussed the incident with Mr~ Henry. Dr. Vinegar
accepted Mr..Henry's version of the events, but reprimanded
Mr. Henry for his poor judgment in having met a young single
female ex-patient in a hotel room. He exacted a commitment
from Mr. Henry not to meet with ex-patients in hotel rooms, a
commitment which Mr. Henry says he has honoured. The matter
seemed to be at an end.
More than two years later, in or about August of 19~6,
Ms. G. began to formally register a complaint. It is obvious
that she did not know exactly how to do this, so-she lodged
her complaint simultaneously with the Patient Advocate Office
at Penetang as well as with the Board of Examiners in
Psychology, whom she presumed wrongly to be the professional
body that licensed Mr. Henry. From both sources the
complaint found its way to Dr. Pruesse, who was the head of
%he psychology department and Mr. Henry's direct superior.
Dr. Pruesse spoke again to Mr. Henry and listened to his
version of the incident. He also examined the clinical
record of Ms. G., and (rightly or wrongly) assumed that this
allegation was an extension of Ms. G's pathology; he assumed
.that %his was another in a series of unfounded allegations of
sexual impropriety against persons with whom Ms. G. had a
close relationship. Dr. Pruesse did not consider it
necessary to speak to Ms. G. directly. He simply concluded
that %he events had occurred as Mr. Henry had told him, and
that Ms. G. had misconstrued a friendly ges{ure as a sexual
advance. In %he course 'of Dr. Pruesse's discussions with
Paul Henry, he again reprimanded Mr. Henry for having ~he
poor judgment to meet with an ex-patient in a hotel room.
Dr. Pruesse wrote to the Board of Examiners and directly to
Ms. G., and told them both that he was satisfied that the
incident had not occurred as Ms. G. had alleged. The
Hospital Administrator was sent copies .of that
correspondence.
Again, everyone involved had reason to believe that~
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~he matter was at an end. They all evidently underestimated
Ms. G'"S persistence in having this complaint investigated and
aired more fully.
In early 1988, Ms. G. went to the office of the
Ombudsman. An investigator from tha% office wrote to Mr.
George Kytayko, the relatively recently appointed Hospital
Adminis%rator, and asked that he look into~ the incident and
whether or not i% had been properly investigated. Mr.
Kytayko took to the task with grea% zeal. He appointed an
investigating committee, consisting of Mr. Miller, the
Director of Nursing for the Regional Division, Mr. Popple,
the Director of the Vocational/Recreation/Volunteer services,
and Dr. B. Jones, the Director of %he Social Management Unit
at the Oak Ridge facility. The mandate of this committee was
several-fold, and was set out in a memo to the committee from
Mr. Kytayko. Their tasks were:
1. To determine if a proper and adequate
investigation of Ms. G'S initial complaint
dated August 1, 1986 was conducted by Dr.
Pruesse and if no%, why not?
2. To determine if a reasonable explanation of
the investigation and its finding was provided
%o Ms. G. by Dr. Pruesse in his response dated
October 6, 1986 or in any other manner.
3. If a proper and adequate investigation was
not carried out, to formally investigate Ms.
G's complaint as an investigation committee, in
line with current policy, and to provide
recommendauions as to whether or not a
disciplinary hearing on the matter should be
held.
4. To provide a written report on their
findings by March 11, 1988.
In the course of their investigation, the committee
interviewed Mr. Henry, Dr. Pruesse and Ms. G. It-is very
significant that Mr. Henry was interviewed prior.to Ms. G.,
and that Mr. Henry was never confronted by the committee with
the particulars of .the allegations by Ms. G. which had
previously been stated in the barest of generalities only;
namely that Mr. Henry had made a "pass" or a sexual advance
%o Ms. G. in a hotel room. Elementary fairness would have
required the committee to confront Mr. Henry with the
specifics of the allegations against him so that he could
have responded to them.
Nevertheless, the committee's report was inconclusive
as to what had 'actually happened. It merely reported that
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there were two different versions of the events. The
committee kad access to Ms. G's clinical, record, and it is
worth noting that none of the members of the investigative
committee had any considerable clinical expertise. Not
surprisingly the committee gave. no serious thought to whether
or not Ms. G's complaint was a function of her pathology as
'opposed to a complaint based on fact.
On the basis of the investigative committee report,
Mr. Kytayko decided to convene a disciplinary hearing which
was scheduled for June 25, 1988. It was specifically
scheduled for a Saturday ko accommodate Ms. G., who would
have to travel up from Toronto and who was working Monday to
Friday. Mr. Kytayko was prepared %o arrange for
transportation for Ms'. G. to be driven from Toronto to
Penetang.
Hr. Henry attended the June 25%h hearing with his then
counsel, Patrick Ducharme. Mr. Ducharme is a friend of Paul
Henry, who practices primarily criminal law in Windsor. When
he and Mr. Henry arrived at the hearing, they were informed
that Ms. G. had declined to attend. Mr. Ducharme confided in
this Board %hat he thought Mr. Henry was now in the clear,
since his accusor was not in attendance at the hearing.
Nevertheless, the hearing proceeded and Mr. Henry was
questioned by Mr. Kytayko and the members of the
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investigative committee. The procedure was apparently quite
informal. It is significant that Mr. Henry s%il! had not
heard the specific.allegations that had been made by Ms. G.,
since he had not been provided with a copy of the
investigative committee's report which included notes of the
committee's interview of Ms. G. At the hearing itself, Mr.
Henry was confronted for the first time with some of the
specific allegations and was asked questions, for example,
"did you ever come out of the shower nude and sit down beside
Ms. G.?" Mr. Henry testified that he 'Lwent nutsL' at. hearing
these allegations, which seemed to be outlandish and which he
had never heard before. When the committee was finished with
Mr. Henry, Mr. Ky%ayko announced that he was planning to set
up a conference telephone call with Ms. G. and invited Mr.
Ducharme %0 listen in. Mr. Ducharme declined the invitation,
not believing that this call was intended to substitute for
the missed opporuunity to cross-examine Ms. G. He was also
concerned that ~he might become a witness if Ms. G. made any
statements during such a telephone call, since he had it in
his mind that he might recommend to Mr. Henry that he take
legal action against Ms. G. for having made these
accusations.
On July 29, 1988, Mr. Henry was terminated from his
employment by a letter signed by Mr. Kytayko. That letter
reads in part:
"As you know, the purpose of this hearing, was
to examine the circumstances surrounding an
allegation that you had made sexual advances
towards a former patient of the mental health
centre during a follow-up visit in Toronto.
Having considered all the evidence presented
during the hearing, as well as a lengthy
interview with the former patient, I am
satisfied that this allegation has been proven.
I am of the opinion that on two occasions while
visiting. Toronto, yo~ contacted the former
patient and invited her to your hotel room. On
these occasions, you made sexual advances
towards her even though you were still in a
therapeutic relationship with her. She clearly
believed that you were her therapist and that
you were providing follow-up assistance to her.
Your explanation of the incidents was that
nothing inappropriate occurred at all.
Unfortunately, I simply cannot accept your
version of the events. The information you
'ipr0~ded was inconsistent and in some cases
vague.
This is a very serious matter involving a
former patient who trusted you as a therapist
and a friend. The fact that this individual
was hospitalized in a psychiatric facility
shortly after these incidents occurred is
indicative of the emotional and mental strai~%
created by your actions.
There is no question in my mind that your
behaviour was totally inappropriate and
unacceptable for an employee of a mental health
centre into which patients place their trust~
Having considered all the circumstances, I have
decided that you should be dismissed from
employment with the mental health centre,
Penetanguishene ..."
FINDINGS OF FACT
This Board has come to conclusions that are different
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than those of Mr. Kytayko. This'is not surprising. The
procedures employed by Mr. Kytayko were enthusiastic but"
quite out of harmony with elementary principles of fairness.
Having set himself up as a fact finder in a quasi-judicial
role, he ought to have observed certain basic principles of
natural justice. Tho~e principles include the right of a
person whose interests are affected to know in advance the
allegations against him, and the right to confront one's
accusor usually by subjecting him or her to cross-
examination. No one is suggesting that Mr. Kytayko did not
have Lhe authority Or indeed the obligation to~ determine the
issue, and we are not suggesting that the processes of
administration ought to become more judicialized than is
absolutely necessary. However, in a matter of such
seriousness, Mr. Kytayko.~had a' duty to insure that the
proceedings were conducted fairly. If he did not know how to
do so, then'he ought to have consulted his legal advisors.
This Board, on the other hand, sat through four full
days of evidence at a hearing where both sides were
represented by counsel of the highest skill and experience.
Each witness was carefully examined in chief and skillfully
cross-examined. Having had the. benefit of a full and fair
hearing, we.have concluded that the allegations against Mr.
Henry are not proven.
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Faced with two diametrically opposite stories, we must
make findings of credibility. This usually involves a
finding that one person or the other is deliberately lying in
an effort to mislead the Board. However, the term
credibility does not only include truth-telling. The
credibility of ~ witness who testifies to certain events will
depend on many factors, including the witness's ability to
observe an event, state of mind at the time the eQ~nt
occurred, memory, and any other factors that might render
'unreliable an otherwise honestly presented testimonial to the
events.
In assessing credibility, in the absence of any
outside evidence to corroborate one version or the. ~other, we
must also consider the 'inherent probability of each story.
There are many reasons to discount Ms. G's
credibility. First of all, she appeared somewhat confused
about certain details yet seemingly definite abo~t other
details. Her attempt to place the events in a chronological
order were clearly confused; indeed she seems to have placed
her meetings with Mr. Henry in precisely the opposite of
chronological order. It must be remembered that these events
occurred during a fairly short period of time in the
community sandwiched between two lengthy hospitalizations
with serious mental disorders. We have no confidence that
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her mental state during the relevant time was such that she
could achieve a clear perception of the events. Moreover, as
noted in her discharge summary in March of 1984 from the
Toronto General Hospital, she was suffering at that time from
a deficiency in her short-term memory.
Both at Penetang and T.G.H., Ms. G. was diagnosed as a
patient with a "borderline personality disorder". We have
had the benefit of reading about this disorder in a learned
text on the subject,' namely "Modern Synopsis of Comprehensive
Textbook of Psychiatry/IV" by Harold I. Kaplan, M.D. and
Benjamin J. Sadock, M.D., boLh of whom are professors of
psychiatry in the United States. Dr. Vinegar's assessment of
Ms. G. was that she was a fairly classical case of borderline
personaii%y disorder. Some of the hallmarks of that disorder
as recited in %he above noted text are as follows:
"Functionally, the adult borderline patient
distorts his present relationships by pigeon-
holing people into all good and all bad
categories. People are seen as either
nurturan% and attachment figures, or hateful
and sadistic persons who deprive the patient of
security needs and threaten him with
abandonment whenever he feels dependent."
"Continually feeling deprived and hating those
on whom he is dependent, the borderline patient
finally disowns these experiences by the use of~
projective identificstion and other primitive
forms of projection."
"They can be clinging-sometimes literally so -
and very dependent on %hose to whom they are
close. In contrast to dependent personalities,
borderline personalities can express enormous
anger at their intimate friends when
frustrated0 In their capacity to manipulate
groups of people, borderline personalities have
no peer among the personality disordered."
It was further noted in Ms. G's discharge diagnosis
from T.G.H. that she had paranoid and schizoid traits.
When asked, Dr. Vinegar testified that_it was quite
possible for Ms. G., given her pathology, to have perceived
an event occurring ~hat in fact objectively had not occurred.
This would be consistent with her tendencies to paranoia.
Dr. Vinegar also stated that it was very possible that she
now believed that what she was reporting was the truth.
It is not our desire or intention to suggest that
persons who have suffered from mental illness cannot give
credible testimony. We would not want to see such persons
stigmatized any further than they have unfortunately already
been. However, in the absence of any corroborating evidence
and ~ive~ the fairly high standard of proof upon the employer
who must rely solely on Ms. G's evidence, that evidence
simply does not satisfy this Board as being sufficiently
trustworthy. We are obliged to say that there is a very
substantial possibility that Ms. G's account of the events is
a function of her pathology at the relevant time. The fact
that she now appeared to'be sincere and wanting to tell the
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truth in 1%o way discounts that possibility.
In considering the inherent probabilities, we also
find that Ms. G's story is lacking in probability. Without
going into all of the details, it simply seems to us that
people generally do not behave %he way Mr. Henry is described
as behaving. I% is particularly difficult to believe that
Mr. Henry, being a professional and alert to the ethical
issues, would make a second advance to Ms. G. after she had
already complained that she felt the first one was improper.
It is further difficult to believe that he would yell "take
your clothes off and get into bed", when as she stated she
w~s in his room feeling depressed and suicidal. Such a
s~atemen5 or directive would have been-entirely wi%hour
subtlety, let alone sensitivity - both traits which we
believe Mr. Henry to possess. Mr. Henry's version of events
is on the other hand quite believable and in harmony with the
inherent probabilities of the situation.
As for Mr. Henry's credibility generally, we find him
to have been an excellent witness with no serious marks
against him. He was slightly argumentative, but that was
probably a function of nervousness. Obviously he had an
interest in seeing himself exonerated, and like any
interested witness he had a motive to lie. However, there is
no reason to discount his evidence on any of the grounds
wkere we have had Lo discount Ms. G's evidence. Mr. Henry
had written records to corroborate the dates, and had a good
and clear memory of the events. Indeed, his-ability to place
his whereabouts on the evening of January 7th prior to the
inciden~ on the morning of January 8th, fairly cogently
renders improbable Ms. G's version of the events of that
evening. He could not have called her from his hotel at
11:30 or 12:00 p.m. 'since he was on the road from Belleville
and did not arrive in Toronto until 3:00 a.m. In general Mr.
Henry's ability to put the events in proper sequence renders
his version of events more probable.
We also heard glowing evidence as to Mr. Henry's
reputation in the community for tru%h-telling and ethical
standards. Indeed we heard and read many testimonials to Mr.
Henry as a clinician and a human being. We cannot pretend
not to have been impressed by such evidence. We are
satisfied that Mr. Henry is a fairly exemplary individual
whose employment record was not only free of disciplinary
matters but was nothing shor% of excellent.
On all the evidence, we are thus satisfied that the
employer has fallen fa~ short of proving on clear and
convincing evidence that the acts complained_of occurred.
There is nO dispute as to the appropriate standard to be
applied in cases where serious allegations are made out. The
allegations against Mr. Henry concern conduct %hat would haue-~.
been highly unethical, if not criminal. His entire
reputation and career could be jeopardized by a finding that
he had made sexual advances to a patient who was in a
vulnerable condition and in a relationship of dependency.
Had we been prepared to find that such event occurred, we
would have had to consider whether the discharge was too
severe or the appropriate penalty. Thankfully, we do not
have to enter into the difficult task of measuring an
exemplary employment record against one serious misdeed.
Given the seriousness of the allegation, the
obligation of the employer is to provide clear and convincing
proof on a balance of probabilities that the incident
occurred. It has fallen far short of this test.
THE ALTERNATE GRODND - MR. HENRY'S JUDGMENT
The employer has asked us to consider an alternate
ground in support of the dismissal. It is the employer's
view %hat even upon Mr. Henry's own version of the events,
his judgment in seeing an. ex-patient in his hotel.room - not
once but twice - and furthermore in failing to refer her to
another therapist for treatment, was so utterly deficient
that the extreme penalty of dismissal was justified.
The Grievor's answer to chis charge is four-fold:
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i. What Mr. Henry did was not so wrong;
2. The employer cannot expand upon its grounds
for dismissal as set ouL in Mr. Kytayko's
letter, which referred only to sexual
impropriety;
3. The employer has unreasonably delayed in
pursuing discipline, such disciplinary action
having taken place 4-1/2 years after the
events: and
4. In any event, to impose discipline on Mr.
Henry would amount to double jeopardy since he
has already been reprimanded by his superiors,
both in 1984 and 1986.
We will deal wi~h these responses in order.
1. There can be.no doubt that Mr. Henry's decision to
meet Ms. G. a% his hotel room, not only once but twice, was
in retrospect a ver~ unwise thing to do. This was however
par=ly a function of Mr. Henry's unique style. Mr. Henry
does not confine his therapeutic activities to the four walls
of the Institution, but rather extends his efforts into the
community and into his own private time. To another
clinician who never meets patients outside of the hospital,
iu would clearly present itself as inappropriate to meet a
patient in a hotel room. However, to Mr. Henry the lines
between the Institution and the outside world were not as
clear cut. We think that even he would agree that the line
must be drawn somewhere, and that hotel rooms fall on the
wrong side of that line. So it was wrong. However, we agree
generally wi~h Mr. Cavalluzzo's observation %hat not every
error in judgment or wrong ac%ion taken by an employee ought
%o be the subject of discipline. Mr. Henry is a professional
who is not perfect. The appropriate disciplinary response by ~
an employer would be to point out the error and assiSt the
employee in making sure that such errors do not occur in the
future. This is precisely what Dr. Vinegar and Dr. Pruesse
did in earlier years.
2. We can also see no reason why the employer should be
permitted to expand its grounds for termination. Mr.
Kytayko'$ decision was based squarely on his finding that the
impropriety had Qccurred. The question of Mr. Henry's
judgment is not subsumed in that finding, as Mr. Riggs
suggested. It is our view tkat the Aerocide principle, as
set out by Professor Laskin (as he then was) in the case Re
United Steelworkers of AmeriCa and Aerocide Dispensers Ltd.
(1965) 15 L.A.C. 416, applies to this case. At Page 426 of
that decision Professor Laskin observed:
"The Board is justified in a case Of challenged
discharge to hold the employer fairly strictly
to the grounds upon which it has chosen to act
against an employee who consequently feels
himself aggrieved. This is no% to say that the
Board should be overly technical in assessing
an assigned cause of discharge but it does mean
that it ought not to permit an assigned cause
to be reformed into one different from it
merely because the evidence does not support
the assigned cause but rather one something
like
3. The issue of delay is one that must be decided on the
facts of any given' case. This case is unusual in that it ~was
investigated on three separate occasions, with an ever-
increasing degree of thoroughness. However, if Mr. Henry's
version of the events is accepted then the employer does.not
know anything now that it did not know in 19B4, or at the
la%est 1986. The delay is lengthy, and to support disciPline
4-1/2 years after the event strikes us as unfair. The
employer must act reasonably promptly, and in this case
has not satisfied us that it has .done so.
4. As for the double jeopardy argument, we are also of
%he view that the Grievor is correct in saying that he has
already been disciplined for this lapse on his part in good
judgment. In the case Re Oxford Pendaflex Canada Ltd. and
Printinq Specialties and Paper Products Union, Local 466,
(1976), 14 L.A.C. (2d) 104, the Arbftrators in that case
observed at Page 107:
"... many arbitral awards make clear that,
after a responsible representative of an
employer levies a particular degree of
discipline, no representatives superior to him
may rightfully substitute discipline more
severe. Were the rule otherwise, disputes over
disciplinary measures could not be resolved
speedily, responsible decision-making by ran
employer's line officials would be rendered
impossible and neither employee nor his union
could readily know what was the employer's
final position on any disciplinary matter."
We are satisfied that both Dr. Vinegar and Dr. Pruesse
were responsible representatives of the employer at the time
that they verbally reprimanded Mr. Henry, and therefore the
administration of %he Hospital is bound by their choice of
remedy.
Accordingly, it is not appropriate for Mr. Henry's
lack of judgment in relation to %his incident to found any
further discipi'ina.ry action, let alone one as serious as
discharge.
CONCLUSION
In conclusion, this Board is unanimously of the view
[hat the discharge cannot stand and Mr. Henry is entitled to
be reinstated to his former position with no loss of
seniority and with no financial detriment as a result of his'
discharge.
I% was one of the ironies for this Board in listening
%o the evidence in this case, to observe %hat the Hospital
chose to discharge an employee who pe,rforms his task not
merely in an adequate manner, but who has been described by
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his superiors and h~s peers as "excellent" and "special".
Afuer almost 12 years of exemplary service to his employer,
Mr. Henry deserved a beuter fate. Whe%her or not the
employer will share this view in the short term, on the
evidence before us i% would appear uha% %he employer would be
well-off to have Mr. Henry back in his old job.
,,=?,, :~ Toronto, O. ntar~o ~s 20th day of ~-Iarch, 198~
C.
E.K. Stone, Vice-Chairperson
/ 7. Freedman, HembTr
~.A. ~ia]lace, H~mber