HomeMy WebLinkAboutUnion 99-10-04 IN THE MATTER OF AN ARBITRATION
BETWEEN:
SENECA COLLEGE
- and- RECI~IV~D ~
0cl o6~999~' i,
ONTARIO PUBLIC SERVICES EMPLOYEES UNION
UNION GRIEVANCE
BOARD OF ARBITRATION:
JANE H. DEVLIN CHAIR
ROBERT J. GALLIVAN COLLEGE NOMINEE
SHERRIL MURRAY UNION NOMINEE
BRENDA J. BOWLBY, FOR THE COLLEGE
GEORGE RICHARDS, FOR THE UNION
OPSEU NO.: 97B542 (ACADEMIC)
HEARING DATE: JULY 12, 1999
This matter involves a Union grievance in which it is alleged that in
the winter semester in 1997, the College improperly assigned certain Professors
-~. workloads in excess of 47 hours per week, including overtime, contrary to Article
~' 11 of the collective agreement. In an earlier award dated June 5, 1998, the
Board dismissed the College's preliminary objections to the arbitrability of this
grievance.
The relevant provisions of the collective agreement are as follows:
Article 11
WORKLOAD
11.01 A Each teacher shall have a workload that adheres to the
provisions of this Article.
'11.01 B 1 Total workload assigned and attributed by the College to a
teacher shall not exceed 44 hours in any week for up to 36 weeks in which
there are teaching contact hours for teachers in post-secondary programs
and for up to 38 weeks in which there are teaching contact hours in the
case of teachers not in post-secondary programs.
The balance of the academic year shall be reserved for complementary
functions and professional development.
Workload factors to be considered are:
(i) teaching contact hours
(ii) attributed hours for preparation
(iii) attributed hours for evaluation and feedback
(iv) attributed hours for complementary functions
2
11.01 B 2 A "teaching contact hour" is a College scheduled teaching hour
assigned to the teacher by the College.
11.01 C Each teaching contact hour shall be assigned as a 50 minute
block plus a break of up to ten minutes.
The voluntary extension of the teaching contact hour beyond 50 minutes by
the teacher and any student(s) by not taking breaks or by re-arranging
breaks or by the teacher staying after the period to consult with any
student(s) shall not constitute an additional teaching contact hour.
11.01 D 1 Weekly hours for preparation shall be attributed to the teacher
in accordance with the following formula:
RATIO Of ASSIGNED TEACHING CONTACT HOURS TO
TYPE OF COURSE ATTRIBUTED HOURS FOR PREPARATION
New 1:1.10
Established A 1:0.85
Established B 1:0.60
Repeat A 1:0.45
Repeat B 1:0.35
Special A as indicated below
Special B as indicated below
11.01 D 2 No more than four different course preparations or six different
sections shall be assigned to a teacher in a given week except by voluntary
agreement which shall not be unreasonably withheld.
11.01 D 3 For purposes of the formula:
(i) "New" refers to the first section of a course which the teacher
is
- teaching for the first time. (This definition does not
apply to a new full-time teacher who has previously
taught the course as a Partial-Load, Sessional or Part-
time employee, nor to courses designated as "Special"
.. as defined below); or
teaching for the first time since a major revision of the
course or curriculum has been approved by the College.
(ii) "Established A" refers to the first section of a course which the
teacher has previously taught but not within the previous three
academic years.
(iii)"Established B" refers to the first section of a course which the
teacher has taught within the previous three academic years.
(iv) Where a non-language course is to be taught in more than one
language the first section taught in a second language shall be
regarded as "New" or "Established".
(v) "Repeat A" refers to another section which the teacher is
teaching concurrently with the same course for which hours of
preparation have been attributed under "New" or "Established",
but to students in a different program or year of study.
(vi) "Repeat B" refers to another section which the teacher is
teaching concurrently with the same course for which hours of
preparation have been attributed under "New" or "Established"
or "Repeat A" to students in the same program and year of
study.
(vii) "Special A" refers to sections of courses in which students may
ender on a continuous intake basis or courses which have
been organized into individualized self-learning packages.
The first section of a "Special A" course which the teacher has
not taught before or which the teacher has not taught within the
previous three academic years attracts te numerical value in
"Establish A" (1:0.85).
The first section of a "Special A" course which the teacher has
taught within the previous three academic years, attracts the
numerical value in "Established B" (1:0.60).
Repeat sections of a "Special A" course attract the numerical
value in "Repeat A" (1:0.45).
· (~,,,) "Special ~" refers to
,., pr,.pa, a,,on for sections of a course in
,. which the objectives describe the students' application of
knowledge in actual work settings.
The first....,..,..,~""*in", ..,nfa" ecia! B" .. .... e .................... has
not taught before or which the teacher has not taught within the
"Established A" (1:0.85).
r, ,,re~, ~hi~-h th,',
The +~ro+ o--,-*in., ~¢ a "~;~ ~'' ~o., ~.., ,,~,, ,, ,~ ,~.~, ,~, as
taught within the previous three academic years, attracts the
numerical value in "Established B' (1:0.60).
~,,,,,,ot sections of a "~n,-,,-,i-~l ~" ,-n, :re-, ,~++o,',h th,', n, ,m,',ri,',ol
value in "Repeat B" (1:0.35).
necessaw orr
gHHifinnol tim,', tn a ~.~4l 'U l~.~l OL~4U~,~I IL
placement in such learnin~ situations shall be attdbutod on an
Form (SWF), as referred to in 1 ~ .02.
Hours forVI. Il I ,llJ, Ulllim| i ,"" 'rri"" 'h 'm
to a teacher on an ongoing basis, in lieu of teaching or in a
non-teaching period, ~hu,~ be mu ~uutuu on an hour for hour
basis and recorded on the SWF.
1! 01 "! ~^¢,-...~h, hn...-~ for e:.~l,,otinn one, ~:,-,,-,Hho,-,i,, in ,re,',
attFibuted to a teacher in accoFdance with the following formula:
rv-~l it.y OF ^""'"*"-: -r,-:,-,. Illl. lA AAIkl-I-- /"~-i-
~oom~m'iCl-; I EY-~t.,l-IIl~l~ ~1~ i A~,: ' '"" '
nuuRS ,~
ATTRIBUTED HOURS FOR EVALUATION AND FEEDBACK
Essay or Project Routine or In-Process
Assisted
5
1:0.030 1:0.015 1:0.0092
per student per student per student
,. 11.01 E 2 For purposes of the formula:
~ (i) "Essay or project evaluation and feedback" is grading'
- essays
- essay type assignments or tests
- projects; or
- students pe,rformance based on behavioural
assessments compiled by the teacher outside teaching
contact hours.
(ii) "Routine or assisted evaluation and feedback" is grading by
the teacher outside teaching contact hours of short answer
tests or other evaluative tools where mechanical marking
assistance or marking assistants are provided.
(iii) "In-process evaluation and feedback" is evaluation performed
within the teaching contact hour.
(iv) Where a course requires more than one type of evaluation and
feedback, the teacher and the supervisor shall agree upon a
proportionate attribution of hours. If such agreement cannot
be reached the College shall apply evaluation factors in the
same proportion as the weight attached to each type of
evaluation in the final grade for the course.
!!.0! E 3 The number of students in a course or section shall be
determined initially by the College's planning estimates and recorded on
the SWF as provided for in 11.02.
The n,..,mber of students in a course or section shall be reviewed after
completion of the course or section or, at the request of the teacher,
f~,.,.,.,;r,~, the last day for withdrawal of registration by the stud..nt~j, and
revised where appropriate.
6
.. of the teacher may be assigned to a teacher by the College. Hours for
such functions shall be attributed on an hour for hour basis.
,, An allowance of a minimum of five hours of the 44 hour maximum weekly
total workload shall be attributed as follows:
three hours for routine out-of-class assistance to individual students
two hours for normal administrative tasks.
11.0! G ! Where preparation, evaluation, feedback to students and
complementary functions can be appropriately performed outside the
Cnllan,.-, cr"h."',rtl ~linn eh°Ilbe ,ha di~:r"raflnn nf fha faar-har e~ ihiar-'l' fn fha
~,,vu~, ~,,~,,,,~ ~,,~,, at
requirement to meet appropriate deadlines established by the College.
4, 4, 0! G 2 ~ ^ l h ,', r,-,, ·, ,,.., ,.. th,-,r,'.,, ,,.., ,.. are ot,,,,;,.o: A;,~-, ,,~t~,-,,-..-~
of a teacher or group of teachers which are not adequately reflected in this
discussion between each teacher individually and the supervisor, on an
hour for hour basis.
1! 0! H ! The r',-,n..,-,,-..ho~ on,-,,,, ,-cAb +.-oAh,-.r at least +"'* ,,,,-,,-~.i,.,-, ,~o,,~
of professional development in each academic year.
4, 4, 0! H 2 Hnl,-,~e nth,-,.n~,i~,'-, ~nr~,,-,r,I h,",fl,,~,",n the *,-,o,-h,-.- o,-,,~ th,-,
supervisor, the allowance of ten days shall include one period of at least
five consecutive working days for professional development.
1! no,,.. H 3 The °rrann,',m,"-nfe fnr such nrnf,",ecinnol H,-,,,,',lnnm,',nt eholl h,'--
made following discussion between the supervisor and the teacher subject
shall not be unreasonably w)thheld.
4, 4, 04, [ T,-,oAhinn ¢An+o~+ hA, ,re for a t,-,oAh,-,r ' nne+_q,',Annr'l~n,
progFams shall not exceed 18 in any week. Teaching contact hours f0F a
teacheF not in post-secondary pF0gFams shall not exceed 20 in any week.
11.01 J I Notm,,ithstanding the above, overtime worked by a teacher shall
.. not exceed one teaching contact hour in any one week or three total
workload hours in any one week and shall be voluntary.
!!.0! J 2 Such teaching contact hour agreed to in excess of the
respective weekly teaching contact hour maximum shall be compensated
at the rate of 0.1% of annual salary. Such workload hours agreed to in
excess of the 44 hour weekly workload maximum shall be compensated at
the rate of 0. I% of annual salary. Such overtime payments shall be for the
greater amount but shall not be pyramided.
1!.0! J 3 Al! such voluntary overtime-agreements, which shall not be
unreasonably withheld, shall be set out in writing on the SWF for that
period by the,---,,,,-,u,-,r'""~'"'""' and filed with the teacher and the Union Local within
ten days.
!I .0! J 4 Probationary teachers shall not be assigned teaching contact
hours or total workload hours in excess of the maxima under any
circumstances.
!!.0'! M Where a Union Local and a College agree in writing on terms
governing workload assignments at the College, such agreements shall be
,, ,,,,,,~ on the College, the Union Local and the teachers and timetables
shall be established in accordance with such local agreements.
1! .02 A !(a) Prior to the establishment of a total workload for any
teacher the supervisor shall discuss the proposed workload with the
teacher and complete the SWF, attached as Appendix !, to be provided by
the College. The supervisor shall give a copy to the teacher not later than
six weeks prior to the beginning of the period covered by the timetable
excluding holidays and vacations. It is recognized that if the SWF is
subsequently revised by the College, it will not be done without prior
consultation with the teacher.
11.02 A ! (b) The College may, where a change in curriculum requires
it, amend assignments provided to a teacher after the original assignment,
subject to the teachers' right to refer any matter to the College Workload
Monitoring Group (WMG) referred to in 11.02 B 1 and if necessary, the
Workload Resolution Arbitrator (WRA) referred to in 11.02 E 1 and
appointed under 11.02 F 1.
g
11.02 A 2 The SWF shall include all details of the total workload
.. ~n,-h ,,,m,., t~.o,.~,~n. ~.,.mto,.t hours, accumulated contact da~.,,
teaching contact hours, number of sections, type and number of
I ~=~W.~ ......... , ty~,. of a,,~l, Iofi,'~n/f~,,-,'lho,",l,- r--n, ,iraH by thecurn~,um,'m ih
' size, attributed hours, contact days, language of instruction and
complementary functions.
Article 32
GRIEVANCE PROCEDURES
Union Grievance
~]2l! 0 T, h,.'" I,.,,Ininnll~ll I ~r I Ininn I
based on a difference directly with the College arising out of the Agreement
~',~nr,,",rnin~theinf,',rnr,',f,~fiAn ~nnlir-,'~fi~n ~,,'trniniefr~fiAn ~ l,',n,',d
contravention of the Agreement. Such grievance shall not include any
,11~.~1.1~%.~1 ~t..~ ..... II1~,.~, I ~'~1'11~1'%'~%-*~"~ """'" ~''' ~''''~'"''''''~ "'"'"'." to ~,,'..'. '~,,''
the regular grievance procedure for personal or group grievance shall not
be ~,,,-,',o~*'-~ ..v,...,.,+ ,.~,..,-.. the Union...,,~,,.,,,.~,'-'~+o~,~,'"~,,...~ that the .-.m,-,~,.,,,,-..- has
not grieved an unreasonable standard that is patently in violation of this
Agreement and that adversely affects the rights of employees.
Such grievance ~-~" '
~ ,~,, be submi~u inw~ ~u, ~g by the Union Grievance
Officer at Head Office or a Union Local President to the Director of
~,-,,-.,-,,-,,-,..i ,-,,- as ,~.-..i,-,~,o+,-.,~ ~,,, the t'~nll'-'n~ ~,~ifhin 91~ r,l.'~e fnlln~inn fh,".
expiration of the 20 days from the occurrence or origination of the
:dl v,n~ FiSe
........ .,. .......... ~ ....~. ............. n .... ~ at One of th.-
Grievance procedure.
As indicated in the Board's earlier award, the College employs
approximately 500 Professors. The workload of each Professor is set out on a
Standard Workload form ("SWF") which is prepared by the College and
delineates teaching contact hours and attributed hours as provided in Article 11.
Pursuant to that Article, SWF's must be provided to Professors six weeks in
advance of the period covered by the SWF. SWF's are initially prepared based
on the College's estimates of enrolment for particular courses which takes into
account actual enrolment to date as well as enrolment in previous years. The
level of enrolment affects the number of attributed hours. For purposes of
determining actual enrolment in a given course, the College conducts an audit
approximately ten days after the course commences, which is referred to as the
"ten day audit". The parties agreed that this audit determines the remuneration
paid to Professors. A final audit of enrolment is also conducted toward the end of
each course. ,
The winter semester in 1997 extended from January to April and
SWF's for this semester were initially prepared and reviewed with Professors in
October, 1996. Ten day audits of course enrolment were conducted in January,
1997 and final audits were conducted in April of that year.
The grievance concerns the workload of four Professors, namely,
Ms. Ness and Messrs. Bishop, Howarth and Wade. As to the individual workload
of these Professors, the evidence indicates that Mr. Howarth's initial SWF
reflected a total workload of 46.70 hours. At the time of the ten day audit, his
total workload was 47.54 hours and at the time of the final audit, it was 47.51
hours. Harvey Brodhecker, Chair of the School of Business Management in
l0
which Mr. Howarth taught in the winter of 1997, testified that when the initial SWF
was prepared, he did not intend to assign Mr. Howarth a workload of more than
47 hours per week. Mr. Brodhecker explained, however, that during the winter
semester, Mr. Howarth taught two marketing courses, one of which involved a
number of sections, and that while enrolment generally declines as the semester
progresses, in these courses, enrolment increased over initial estimates by a total
of eight students. Mr. Brodhecker also testified that he did not believe it was
appropriate to remove students or limit the number of students in these courses
and that in the past, the failure to do so had not resulted in any Professor being
assigned a workload in excess of 47 hours per week.
As well, Mr. Brodhecker testified that Mr. Howarth was the only
Professor who taught one of the marketing courses to which he assigned and,
accordingly, it was not feasible to establish another section in that course. At the
time, there were also a limited number of Professors who were qualified to teach
the other course to which Mr. Howarth was assigned and Mr. Brodhecker testified
that enrolment in other sections of that course also increased. He acknowledged,
however, that he did not pursue assigning some of Mr. Howarth's students to
Professors who taught other sections as Mr. Howarth agreed to the additional
workload.
As to Mr. Bishop, his initial SWF reflected a total workload of 42.28
hours per week. At the time of the ten day audit, his total workload was 47.46
,. hours per week and at the time of the final audit, it was 47.23 hours per week.
Ron Francis, Chair of the School of Accounting and Finance in which Mr. Bishop
taught in the winter semester of 1997, testified that in one course, Mr. Bishop was
initially attributed hours for preparation for a "repeat" course but that after some
discussion, it was agreed that preparation for a "new" course was appropriate.
Mr. Bishop was also assigned to teach this course with another Professor and the
course involved a two hour laboratory session and a two hour lecture. Both
Professors, however, subsequently advised Mr. Francis that it would be more
beneficial to students if the laboratory session, which Mr. Bishop taught, was
extended to three hours and the lecture reduced to one hour. As a result of this
change, Mr. Bishop's total workload increased to 46.95 hours per week.
Moreover, Mr. Francis testified that overall enrolment did not decline to the extent
anticipated and, in fact, in some courses, it increased, which was unusual.
Accordingly, at the time of the final audit, Mr. Bishop's total workload was 47.23
hours per week. Mr. Francis testified that he had not previously been involved in
a situation in which fluctuations in enrolment resulted in a Professor being
assigned in excess of 47 hours per week.
Mr. Francis also testified that he considered various options to
reduce Mr. Bishop's workload but that as laboratory time was limited, it was not
feasible to create another laboratory section. Moreover, for pedagogical reasons,
he did not consider assigning a third Professor to the course on a pad-time basis.
It was also not possible to limit the number of students as the course was
scheduled in the second semester of a one year program. As well, some
disruption would have been involved had students in Mr. Bishop's other courses
been assigned to other sections of those courses. In any event, Mr. Francis
testified that he spoke with Mr. Bishop and that an understanding was reached
that Mr. Bishop need not attend faculty meetings for which he was attributed .50
hours weekly on his SWF.
As to Ms. Ness, her initial SWF reflected a total workload of 38.88
hours. At the time of the ten day audit, her total workload was 49.70 hours and at
the time of the final audit, it was 49.10 hours per week. Maureen Kennedy-Baker,
Chair of the School of International Business and Marketing in 1997, testified
after the initial SWF was prepared, Ms. Ness requested that she be assigned to
teach an additional course to prepare students for a travel-study excursion she
was leading to the University of Madrid that spring. Ms. Kennedy-Baker acceded
to that request and testified that as a result of attributed hours for preparation for
a new course and higher than expected enrolment, Ms. Ness was assigned a
total workload in excess of 47 hours per week. Ms. Kennedy-Baker also testified
that in view of student timetables, it was not feasible to create another section in
that course. Moreover, Ms. Ness was not willing to forego teaching an
independent study course which she had developed the previous spring, nor was
there another Professor at the time who was qualified to teach an advertising
course to which Ms. Ness was also assigned.
When it became apparent that Ms. Ness' total workload would
exceed 47 hours per week, Ms. Kennedy-Baker spoke with her and an
arrangement was made whereby assistance would be provided with marking.
Ms. Kennedy-Baker, however, did not alter the evaluation factors on Ms. Ness'
SWF as she did not want to establish a precedent for course delivery in the
future. Although Ms. Kennedy-Baker also testified that she advised Ms. Ness that
she need not attend faculty meetings for which she was attributed .50 hours
weekly on her SWF, Ms. Ness attended all such meetings. Ms. Kennedy-Baker
testified that she had not previously assigned a faculty member a workload of
more than 47 hours per week.
As to Mr. Wade, the evidence indicates that his initial SWF reflected
a total workload of 43.25 hours per week. At the time of the ten day audit, his
total workload was 47.09 hours per week and at the time of the final audit, it was
14
46.10 hours. Bill Humber, Chair of the School of Civil and Resources
Technology in which Mr. Wade taught in the winter semester of 1997, was not
available to give evidence on the scheduled hearing date. However, the parties
agreed that his evidence would have been to the same effect as other Chairs in
that Mr. Wade was assigned a workload in excess of 47 hours per week as a
result on unexpected increases in student enrolment which had not occurred in
the past.
There was no dispute that all of the Professors agreed to the
workloads assigned and none filed a grievance or submitted a complaint to the
Workload Monitoring Group. It was also acknowledged that the College did not
seek the Union's agreement to assign these Professors workloads in excess of
47 hours per week. Moreover, apart from the grievance before the Board, the
evidence indicates that two other grievances were filed in 1997 alleging similar
breaches of the collective agreement. The initial grievance, which was filed in
May, 1997 and involved one Professor, was subsequently abandoned. The
second grievance, which was filed in November, 1997, involved five Professors,
and the College advised that this grievance was settled by the parties on a
without prejudice basis. Although the Union also indicated that a further
grievance was filed in 1999, the College indicated that it had no knowledge of
such a grievance.
]5
The issue to be determined is whether the College violated Article
11.01 of the collective agreement by assigning Ms. Ness and Messrs. Bishop,
%
· Howarth and Wade total workloads in excess of 47 hours per week, including
overtime. Moreover, as indicated in the Board's earlier award, it is also
necessary to determine whether the grievance concerns an unreasonable
standard which is patently in violation of the agreement as provided in Article
32.10 of the collective agreement. This Article sets out the criteria for a Union
grievance and provides, among other matters, that a Union grievance shall not
include any matter upon which an individual employee would be personally
entitled to grieve and the grievance procedure for personal and group grievances
shall not be bypassed except where the Union establishes that the employee has
not grieved an unreasonable standard which is patently in violation of the
agreement. For the reasons set out in our earlier award, the Board found that
whether or not the grievance involves an unreasonable standard which is patently
in violation of the agreement was more appropriately decided on the merits,
rather than on a preliminary basis.
As to the alleged violation of Article 11, it is necessary to consider
the various aspects of this Article in context. In this regard, Article 11.01 A
specifies that each Professor shall have a workload which adheres to the
provisions of the Article. Workload factors consist of teaching contact hours,
attributed hours for preparation, evaluation and feedback and complementary
functions and the details of a Professor's workload are to be set out on a SWF.
Article 11.01 B defines a teaching contact hour and provides that total workload
shall not exceed 44 hours in any week for up to 36 weeks in which there are
teaching contact hours for Professors in post-secondary programs and for up to
38 weeks for Professors in non-secondary programs. Article 11.01 D provides for
the attribution of hours for preparation based on the type of course assigned and
Article 11.01 E provides for the attribution of hours for evaluation and feedback
based on the method of evaluation and feedback used. Article 11.01 F provides
for the assignment of complementary functions which are attributed on an hour for
hour basis. Article 11.01 G 2, which was relied on by the College, provides that
where there are atypical circumstances affecting the workload of a teacher or
group of teachers which are not adequately reflected in Article 11, additional
hours shall be attributed on an hour for hour basis, following discussion between
the Professor and his or her Supervisor.
Article 11.01 H deals with professional development. Article 11.01 I
provides that teaching contact hours for Professors in post-secondary programs
shall not exceed 18 in one week or 20 in one week for Professors in non-post
secondary programs. Article 11.01 J provides that notwithstanding the above,
overtime worked by a teacher shall not exceed one teaching contact hour per
week or three total workload hours in a week and shall be voluntary. Article
11.01 J 2 specifies the manner in which Professors are to be remunerated for
teaching contact hours or total workload hours agreed to in excess of the maxima.
Article 11.01 J 3 provides that voluntary overtime agreements shall not be
unreasonably withheld and shall be set out in writing on the SWF and filed with
the Union within a specified period. Article 11.10 J 4 provides that probationary
teachers shall not be assigned teaching contact hours or total workload hours in
excess of the maxima under any circumstances. Article 11.01 K specifies the
maximum number of teaching contact days and teaching contact hours in an
academic year and also sets out the manner in which Professors are to be
remunerated for work in excess of the maxima. Article 11.01 L deals with certain
matters related to work schedUling and Article 11.01 M provides that where a
Union Local and a College agree in writing on terms governing workload
assignments, such agreements shall be binding on the College, the Union Local
and the Professors and timetables shall be established in accordance with such
agreements.
Based on the provisions of Article 11, it is apparent that the parties
have established certain limits or maxima which apply to matters such as the
assignment and attribution of total workload, teaching contact hours and teaching
contact days. Nevertheless, certain of these maxima may be exceeded and the
parties have specified the rate at which Professors are to be compensated for the
additional hours or days worked. For purposes of this case, the Board notes that
although Article 11.01 B 1 specifies that total workload shall not exceed 44 hours
per week and Article 11.01 I provides for a maximum of 18 or 20 teaching contact
hours weekly (depending on whether the program is post-secondary or non post-
secondary), Article 11.01 J provides that on a voluntary basis, Professors (other
than probationary Professors) may be assigned one additional teaching contact
hour or three total workload hours weekly on an overtime basis. Article 11.01 J
further specifies the manner in which Professors are to be compensated for the
additional hours worked.
It was the contention of the Union that a total workload of 47 hours
per week, including overtime, represents a "hard ceiling" and that, even on a
voluntary basis, Professors cannot assigned a workload beyond that limit. Such
an assignment, it was submitted, can only be made pursuant to an agreement
between the College and the Union Local as provided in Article 11.01 M.
It was the submission of the College that in this case, unexpected
increases in student enrolment, which had not occurred previously, resulted in a
small number of Professors being assigned in excess of 47 hours per week. The
19
College further contended that these increases in enrolment constituted "atypical
circumstances" as a consequence of which additional hours could be assigned in
accordance with Article 11.01 G 2. In the Board's view, however, for a number of
reasons, the submission of the College cannot prevail. Firstly, although the
evidence suggests that student enrolment generally declines, rather than
increases, the collective agreement contemplates that there will be fluctuations in
enrolment and, for this reason, audits of enrolment are conducted. Accordingly, it
is not clear that fluctuations in enrolment constitute "atypical circumstances"
within the meaning of Article 11.01 G 2.
More importantly, Article 11.01 G 2 provides that where there are
atypical circumstances affecting the workload of a Professor or group of
Professors not adequately reflected in Article 11, additional hours may be
"attributed" following discussion between the Professor and his or her Supervisor.
In this case, none of the Professors in question was attributed additional hours
beyond those specified in the formulae set out in Article 11.01. Instead, the
attribution of hours expressly provided for in that Article resulted in each
Professor being assigned a total workload in excess of the maximum of 47 hours
per week, including overtime, specified in Article 11.01 J.
20
Moreover, in the Board's view, Article 11.01 G 2 is not intended to
permit assignments of more than 47 hours per week. In this regard, we note that
in contrast to Articles 11.01 J and K, Article 11.01 G 2 contains no provision
respecting the rate at which Professors are to be compensated for the additional
hours worked. Furthermore, if the College were correct, assignments of total
workload in excess of 47 hours per week could be made following discussion
between the Professor and his or her Supervisor and would not explicitly require
agreement on the part of the Professor which is necessary for overtime
assignments between 44 and 47 hour per week. Such as result would be
anomalous. Accordingly, the Board finds that Article 11.01 G 2 is not intended to
permit assignments of total workload beyond 47 hours per week, including
overtime, and that such assignments are expressly prohibited by Article 11.01 J.
In addition, as the grievance concerns assignments of total workload
which exceed the clear standard set out in Article 11.01 J, the Board finds that it
involves an unreasonable standard which is patently in violation of the agreement
as provided in Article 32.10. In the Board's view, this conclusion is also
supported by the award in Fanshawe College of Applied Arts and Technology and
Ontario Public Service Employees' Union February 27, 1991 (Kruger
(unreported)) in which the Board found that the criteria for a Union grievance had
been satisfied where four full-time employees who also occupied part-time
2!
positions were not paid premium pay for hours worked beyond their regular
hours. In this respect, the Board found that the College had established an
unreasonable standard in patent violation of the agreement.
A similar conclusion regarding the propriety of a Union grievance
was also reached in Fanshawe College of Applied Arts and Technology and
Ontario Public Service Employees Union March 29, 1989 (Burkett (unreported)).
Although the award was initially set aside by the Divisional Court, an appeal to
the Court of Appeal was allowed and the application for judicial review dismissed:
see Re Board of Governors of Fanshawe College of Applied Arts & Technology
and Ontario Public Service Employees Union et al. (1990) 70 D.L.R.(4th) (Ont.
Div. Ct.) and Board of Governors of Fanshawe College of Applied Arts and
Technology and Ontario Public Service Employees Union et al. June 8, 1994
(Ont. C.A.(unreported)).
In the Fanshawe College award of the Burkett Board, the Union
alleged that the College was improperly assigning partial teaching contact hours
contrary to Article 4.01 (3) (now Article 11.01 C) which stipulated that each
teaching contact hour shall be assigned in a 50 minute block plus a break of up to
10 minutes. Although the Union's complaint had previously been upheld by a
Workload Resolution Arbitrator, the College contended that it was free to assign
22
teaching contact hours in less than 50 minute blocks. The majority of the Board
determined, however, that the College's refusal to accept and apply the
interpretation of a threshold standard adopted by the Workload Resolution
Arbitrator constituted the application of an unreasonable standard which was
patently in violation of the agreement.
Although in this case, there is no prior award of a Workload
Resolution Arbitrator, the issue before this Board was previously considered in
Ontario Public Service Employees Union and Fanshawe College April 18, 1996
(MacDowell (unreported)). In that case, the grievance concerned whether the
College could schedule Professors to teach beyond the 36 and 38 week limits
referred to in Article 11.01 B. In the course of addressing that issue, the Board
found it necessary to consider various provisions of Article 11.01 and in doing so,
concluded that it was not open to the College to assign Professors workloads
beyond the "hard ceiling" set out in Article 11.01 J.
Nevertheless, the College submitted that the Fanshawe College
award of the Burkett Board is distinguishable as in that case, the College adopted
a policy of assigning teaching contact hours in less than 50 minute blocks. In this
case, it was contended that the College did not intend to assign Professors
workloads in excess of 47 hours, including overtime, and that such assignments
23
resulted from unexpected increases in student enrolment. In the Board's view,
however, the submission of the College cannot prevail. Article 11.01 provides
that each Professor shall have a workload which adheres to the provisions of the
Article. The Article contains a number of "clearly defined threshold standards"
and, as noted by the Burkett Board, it would be unusual to establish such
standards and yet deny the Union the means to ensure their consistent
application. Accordingly, as the College deviated from the threshold standard set
out in Article 11.01 J, the Union was entitled to grieve and the propriety of that
grievance cannot turn on whether or not the College intended at the outset to
assign workloads which exceeded the standard. Moreover, we find that such
assignments constituted a patent or clear violation of the agreement.
Finally, as to the suggestion that the workloads of Mr. Bishop and
Ms. Ness did not exceed 47 hours per week, including overtime, as Mr. Bishop
was not required to attend faculty meetings and Ms. Ness was provided with
marking assistance, the Board notes that no formal amendment was made to the
SWF of either Professor. ^rticle 11.02, however, requires that all details of a
Professor's workload be set out on a SWF. In the circumstances, therefore, it
was not open to the College to enter into arrangements with individual Professors
regarding workload assignments not reflected on the SWF, nor could the College
make arrangements with individual Professors for workloads in excess of 47
24
hours per week, including overtime. Instead, as indicated previously, such
assignments can only be made pursuant to an agreement between the College
and the Local Union in accordance with Article 11.01 M.
In the result, the Board finds that to the extent that the College
assigned the Professors in question total workloads in excess of 47 hours per
week, including overtime, it violated Article 11 of the collective agreement.
Nevertheless, in the Board's view, this is not an appropriate case for a cease and
desist order which was requested by the Union and relief shall be limited to a
declaration of the violation. The Board shall remain seized for purposes of
implementation of this award.
DATED AT TORONTO, this 4th day of October, 1999.
Chair
See Dissent Attached
College Nominee
"Sherril Murray"
Union Nominee
DISSENT OF R.J. GALLIVAN
I cannot concur in a decision which relies on entirely
different facts from other arbitration awards, and which holds that
the rules governing union grievances no longer apply to the hours
of work provisions of the contract. The rules which the parties have
agreed are to be applied to union grievances such as the one before
us are found in Article 32.10:
The Union or Union Local shall h~ve the right to file
a grievance based on a difference directly with the
College arising out of the Agreement concerning the
interpretation, application, administration or alleged
contravention of the Agreement. Such grievance shall
not include any matter upon which an employee would be
personally entitled to grieve and the regular grievance
procedure for personal or group grievance shall n~t be
by-passed except where the union establishes that the
employee has not grieved an unreasonable standard that
is patently in violation of this Agreement and that
adversely affects the rights of employees.
The Chair has found that that Article no longer applies to union
grievances dealing with the hours of work provisions of Article 11
because to apply it as written could lead to an "unusual" result.
While the concept of union grievances separate from employee
g~3ievances is not unusual in labour contrscts, the second sentence
of the above Article is unusually specific in setting out four pre-
conditions for a valid union grievance:
- an issue which an employee could grieve but didn't
- an unreasonable standard
- a patent violation
- an adverse effect on employee rights.
All four conditions must be met; if even one is not, a union grievance
.... s not valid under this contract. It is also clear that whether the
conditions are met or not will depend on the facts unique to each case
-- 4 --
That provision sets out a clear "hard ceiling" on weekly hours for
probationary employees. However, having se~ that absolute ceiling for
probationers, the parties to the contract chose not to use similar
language for non-probationary employees. Is it thus possible that
the parties did not intend there to be an absolute maximum limit on
weekly hours for non-probationary employees? Since the answer is at
least arguable, there can be no "patent violation". The union's
argument may be the more compelling one, but it is no better than
arguable. That being the case,,.the union grievance on the issu~ before
us cannot be a valid one since it fails to meet the "patent violation"
threshold test.
The Chair relies on three arbitration awards dealing with
various aspects of hours of work to determine that the issue before us
meets the Article 32.10 tests. The first is by arbitrator Kruger in
Fanshawa College and OPSEU, February 27, 1991 (unreported) which
accepted as a valid union grievance (under the Support Staff contract,
not the different Academic agreement we must interpret) an allegation
that full-time employees were also doing part-time work for their same
employer without being paid overtime premium for work beyond their
total regular hours. The arbitrator found that since the Support Staff
contract clearly requires overtime pay, since the College practice not
to pay it was a standard applied to all its full-time employees doing
extra part-time work, and since the practice could have an adverse
effect on employees by denying overtime assignments at premium pay,
the arbitrator found the conditions for a union grievance to have been
met.
The second case relied upon by the Chair is an award by
arbitrator Burkett in Fanshawe College and OPSEU, March 29, 1989
(unreported). In that case the employer was assigning teaching contact
hours in blocks of less than 50 minutes despite Article 4.01(3) (now
Article~ ll.01C) which reads in part:
Each teaching contact hour shall be assigned as a 50
minute block plus a break of up to ten minutes.
A Workload Resolution Arbitrator found the College's practice to be in
violation of that Article but the College decided not to give the award
- 5 -
general application (as is its right) and continued to schedule blocks
of less than 50 minutes. The award concluded that Article 4.01(3) was
"unequivocal" and therefore that the College's position was a patent
violation and met the other conditions for a valid union grievance.
The third case which the Chair claims supports her view is an
award by arbitrator MacDowell at Fanshawe College and OPSEU, April 7,
1995 (unreported). Our Chair says of it:
Although in this case there is no prior award of a
Workload Resolution Arbitrator, the issue before this
Board was previously considered in Ontario Public Service
Employees Union and Fanshawe College April 18, 1996
(MacDowell)(unreported). In that case, the grievance
concerned whether the College could schedule Professors
to teach beyond the 36 and 38 week limits referred to
in Article 11.01 B. In the course of addressing that
issue, the Board found it necessary to consider various
provisions of Article 11.01 and in doing so, concluded
that it was not open to the College to assign Professors
workloads beyond the "hard ceiling" set out in Article
11.01 J.
With respect, that is not what Mr. MacDowell said. He concluded that
because the contract allowed specific exceptions to the maximum number
of hours in a week but made no mention of any exceptions to the
stipulated number of teaching weeks, the parties must have intended an
absolute limit on the number of weeks:
In other words, where the parties have intended that a
workload ceiling could be exceeded in some manner or with
the consent of the professor concerned, they have said so.
Where the parties intended to make employee consent a factor
in the equation, they had no difficulty finding language
to accomplish that purpose. They did so explicitly. But
there is no such "employee consent" language respecting
extra teaching weeks.
For the foregoing reasons, we have concluded that the
College cannot schedule beyond the number of teaching
weeks .... (my emphasis)
Despite the fact that the Chair in our case claims the issue
before us was decided by Mr. MacDowell, his Board was not asked to
decide that this contract provided an absolute maximum number of weekly
hours. He set out the issue before him as follows:
This is a "policy grievance" filed by the union. The
· question it raises can be stated quite simply: can the
College schedule a professor to teach beyond the 36 and
38-week limits prescribed in Article 11.01 B 1 of the
collective agreement ....
In fact the union in our case could point to no arbitration
award under this contract which dealt with the issue before us of
maximum weekly hours. The absence of prior awards on the point supports
the view that the College's case was at least arguable, particularly
as Mr. MacDowell says in the above Fanshawe award: "No doubt the
language is not a model of clarity".
Since the MacDowell award Cannot be found as having decided
the specific issue before us, can it and the other two awards relied
upon by the Chair be used to conclude that the grievance before us Ss
a valid union grievance? Clearly not, since, as outlined above, the
facts unique to each case must be tested against the pre-conditions
for a union grievance set out in Article 32.10. The facts in each of
those three cases have nothing in common with each other or with the
facts of our case beyond involving, in the broadest sense, hours of
work, It is clearly erroneous to conclude that because those arbitration
boards found on the facts before them that the union grievances were
valid, the one before us - despite its totally different facts - must
also be valid. While consistency of interpretation of the contract by
arbitrators is of value to the parties, different fact situations can
and should, where appropriate, lead to different results.
For the reasons pointed out in my dissent to the earlier award
by this Board (dated June 5, 1998) on the College's preliminary
objections to the arbitrability of the grievance, I do not believe that
the fourth criterion required by Article 32.10 - adverse effect on
employees - has been established by the union. We heard no evidence of
any actual adverse effect on the four or any other employees caused by
the extra minutes of work. Since overtime id voluntary (Article 11.01 J 1
and 11.01 J 3), thus putting within each employee's discretion the
ability to avoid any potential adverse consequences, a finding of
adverse effect cannot realistically be made. Without such a finding,
· the union's grievance cannot be valid.
By any fair and objective reading of this contract, three of
the four conditions for a union grievance simply have not been met.
· If even one is not, the grievance cannot be arbitrable.
Finally, the Chair argues that to deny the union the right
to grieve denies it the means ~o ensure consistent application of
Article 11. In other words, the requirements of Article 32.10 no
longer apply to that hours of work Article. It should be unnecessary
to have to point out that we are required to interpret the contract
as the parties bargained it. We have no evidence of the bargaining
history which led the union to accept all the pre-conditions for a
union grievance in Article 32.10 nor evidence of what concessions
in bargaining the Council of Regents may have made in winning or
maintaining that acceptance. (Was the Council attempting to contain
the cost of dealing with an overwhelming number of nuisance grievances
in this system?) What we do have is an obligation to interpret the
bargain the parties struck and to give the words of the contract their
normal meaning whether we think the result "unusual" or not. It is
not up to an arbitration board to rescue either of the parties from
an agreement freely bargained, nor to delete one of its provisions.