Loading...
HomeMy WebLinkAboutMcCarville 92-04-01 Algonquin College (Hereinafter referred to as "the college") - and - Ontario Public Service Employees Union (Hereinafter referred to as "the trade union") And In the Matter of Article 6.2.7 of the collective agreement OPSEU #90D925 Before: D.~. Kates, Chairman Jane Grimwood, Union Nominee Richard O'Connor, College Nominee Appearing for the Union: Chris Paliare, Counsel Appearing for the College: Lynn Thompson, COunsel Beard at Ottawa, Ontario, on April 30, October 15, 1991 and January 15, 1992. Decision This grievance pertains ostensibly to the College's alleged denial of overtime opportunities to its Food and Beverage Department employees contrary to Article 6.2.7 of the collective agreement. The relevant portion of that provision reads as follows: ...The Colleges agree to attempt to distribute available overtime work as equitably as practicable amongst qualified employees in the work groups in which overtime work is required... The grievor's complaint is not that he was not offered overtime work as the occasion arose. Rather, Mr. McCarville's complaint pertains to the unreasonable work-related qualification imposed upon him as a condition for his acceptance of such overtime opportunities. More precisely, the grievor alleges that the College imposes upon its Food and Beverage staff the requirement that they engage in an "unsafe" work function that is contrary to The Occupational Health and Safety Act R.S.O. 1980 C 321, as amended. Accordingly, so long as the College insisted that the grievor participate in these allegedly unsafe tasks he has refused to accept overtime work. In that context the grievor charges that the College's offers of overtime impose an unreasonable condition that renders those entitlements ineffectual and contrary to the provisions of the collective agreement. By operation of Article 13.1 of the collective agreement, "The parties acknowledge the application of The Occupational Health and Safety Act" The College allowed that the Board held jurisdiction to inquire into and resolve the grievor's allegation of a breach of 2 the Act insofar as it served to dispose of his overtime complaint. The College had very serious reservations with respect to our remedial jurisdiction to cure the unsafe work practice should the grievor's allegations be sustained. In any event, we shall defer discussion of the Act and'its impact on our decision to settle this grievance until later in this award. The facts are not controversial. The grievor is engaged as "a sous-chef" in the College's Food and Beverage Department. One ~unction performed by the Food and Beverage Department is the catering of parties, banquets and like functions on the College's four campuses. Since these events normally occur during off-duty hours (ie., evenings and weekends) opportunities for overtime are offered to its Food and Beverage staff "as equitably as practicable" in accordance with Article 6.2.7 of the collective agreement. It is common ground that at these events the College from time to time dresses up the occasion by placing ice sculptures of various sizes and shapes on the banquet tables. Several of these ice sculptures may be used at a given event. Some of them can weigh as much as one hundred and sixty pounds and may be shaped in a "top heavy" fashion. Obviously as time elapses the ice sculptures become slippery as they melt. There is no dispute that the process "of erecting and dismantling" the ice sculptures at the banquet area is not without risk. For that reason the College has insisted upon strict compliance with its instructions with respect to the manner in which employees are to engage in that process. It 3 suffices to say, the grievor insists that irrespective of the College's directives the process of erecting and dismantling the ice sculptures is "unsafe". And, more precisely, the grievor alleges that the College in doing nothing more to reduce the hazard (for example by securing a mechanism for lifting the ice sculpture from dolly to table) it has violated Section 14(2)(g) of the Act which reads as follows: (2) Without limiting the strict duty imposed by subsection i, an employee shall, (g) take every precaution reasonable in the circumstances for the protection of a worker; . The grievor has been employed by the College in its Food and Beverage Department for approximately 20 years. He has participated in the employer's practice of "'erecting and dismantling" ice sculptures for approximately 17 years. Several improvements to that practice have been introduced during that period. One specific example of an improvement pertained to the moving of the ice sculpture to and from the kitchen area on a four wheel wagon to a twowheel dolly with an edged lip. Approximately 1 1/2 years prior to the incident that resulted in the instant grievance (dated October 1, 1990), the grievor reported his concern to his superiors that the procedure was unsafe. Mr. Dash, Manager, Food and Beverage Department, advised that he made inquiry of two hotels in the Ottawa area and satisfied himself that the procedures engaged in by the College was consistent with wh~t he perceived to be "industry practice". The evidence did not establish that the grievor was advised of the results of Mr. Dash's investigation. 4 It suffices to say that the grievor continued for 1 1/2 years prior to his grievance to accept overtime opportunities irrespective of the perceived risks that were complained about. Neither management nor the grievor sought to invoke the procedures prescribed by the Act for the investigation and r~solution of occupational health and safety disPutes. Nor is it fair to say that during this period did there occur any triggering event or incident such as an accident or an act of alleged insubordination (ie. refusal) that would have warranted either party to have recourse to the College's Health and Safety Committee and/or to summoning a Ministry investigator. The grievor accepted an overtime opportunity for an event scheduled for Saturday, September 15, 1990. At that event he was asked by the Assistant Manager, Food and Beverage Department, Mr. Gordon Esnard, to assist in taking an ice sculpture from the freezer in the kitchen area to the banquet room and to engage in lifting the ice sculpture onto a table. The grievor resolved on this occasion to take a stand, ge refused to participate in the practice he held to be unsafe. No discipline in the sense of a warning or threat or directive to leave the work premises resulted. Rather, another employee was summoned to assist in the procedure. In describing the procedure in the banquet area we are assuming the most hazardous conditions with respect to the erecting and the dismantling of a top heavy', slippery ice sculpture that weighs approximately 160 pounds. The employer's practice is to engage two employees to move the finished ice sculpture from the 5 kitchen area to the banquet room. In the kitchen area, the ice sculpture is lifted onto the lip of a two wheel dolly and pushed by the one person handling the dolly while the other assists in guiding it to the desired destination. At the banquet table a third person assists the other two employees ih lifting and placing the ice sculpture on the table. From the dolly the ice sculpture is lifted up by the three employees to table level. A towel or table cloth is wrapped around the body of the sculpture so as to ensure "a grip" with the one hand while the other hand is placed on the "indented" area at the bottom of the sculpture. The indenture is purposely made by the chef to serve as a handle. After the three employees lift the sculpture from the dolly to table level it is transferred onto a "pan" resting on the banquet table. The focus of the grievor's safety concern is related to the transfer action onto the banquet table. That procedure entailed leaning the sculpture against the one employee while the other two placed it over the edge of a pan where it is laid to rest on the table. The one employee guides the sculpture while the others complete the transfer. On the Monday morning following the incident the grievor met in the office of Mr. Dash with Mr. Esnard in attendance. At that meeting the grievor reiterated his concerns about the safety of the aforesaid procedure. Mr. Dash explained that he ~ras of the opinion that the procedure (based on his previous investigations) was consistent with industry practice for the ~erecting and dismantling" of ice sculptures. The grievor insisted nonetheless 6 that the College ought not to be tied to industry practice but should become the "forerunner" in accomplishing improvement to that practice. The grievor was advised that he was expected to assist in the procedure as a condition to performing overtime work. The grievor refused to accept that condition and thereby has never worked overtime (save and except for a period when personal reasons prevailed) on account of that concern. In short, the grievor took a stand and grieved his loss of overtime opportunities by reason of the employer's .violation of the Act. After the meeting Mr. Dash instructed Mr. Esnard to investigate further the prevailing practices engaged in b~ other facilities in the Ottawa area. Mr. Esnard telephoned the chefs at the Westin ~otel and the National Arts Centre to make inquiries. Based on the information he received Mr. Esnard was not prompted to suggest the making of any improvements to the College's current procedure. Mr. Esnard also contacted a supplier to inquire into whether there existed a mechanism to assist in the lifting component of erecting the ice sculpture. He was advised of the existence of a mechanical dolly that might assist (in the manner of an elevator) the lifting process. The problem that was discerned pertained to the limitations of the dolly in not lifting the sculpture to table level. And in any event, that equipment would provide no assistance in the transfer aspect of the procedure that constituted the focus of the grievor's safety concern. In short, the cost of purchasing this mechanism ($1,000.00+) was deemed to be unworthy of 7 its dubious advantage in alleviating the grievor's-principal concern. We would note that there was a conflict in the parties' evidence as to whether Mr. Dash at any time reported these findings about the mechanical dolly to Mr. McCarville. The grievor could point to no incident during his lengthy career involving an employee in the transfer process where there might be perceived to have occurred an unacceptable safety risk. Indeed, no incident appeared to occur at any time material "to his taking a stand" that would have incited that concern nor had the College introduced a new or changed procedure in the erecting and dismantling of the sculptures that might have alerted the grievor to a risk to his safety. The trade union described three incidents where employees had reason to complain of a potential hazard to their safety. In the one incident an ice sculpture tipped off a wagon while being pushed by an employee on a four (4) wheel dolley. No injury resulted. But following its occurrence the employer introduced the two wheel dolly with the edged lip which the parties agreed constituted a marked improvement. The same employee complained that on one occasion due to the awkwardness of lifting a top heavy ice sculpture he had wrenched his back. He reported the incident to management. No loss of work time resulted nor did a compensation claim arise out of that incident. Moreover, it was disclosed during cross-examination that the employee failed to follow prescribed procedures at the time of 8 the incident in that only one colleague (where two are required) assisted him in the lifting and transfer exercise. Another employee complained that he "pinched" his fingers du~ing the "transfer" component of the procedure. As the ice sculpture was placed in the pan on top of the banquet table his 'fingers were "squeezed". Nothing arose out of the incident that warranted the employee having recourse to medical attention or to time off work. The employer called its executive chef, Mr. R. Forget as a witness. He talked about his experiences in engaging in the "erecting and dismantling" procedure. Mr. Forget "sculpts" the ice figures that decorate the banquet tables from 250 pound blocks of ice. He is a member of the Ottawa-Hull Ice Carving Society. He testified that during the course of his ten years of experience that he has engaged in ice carving (which included his taking a training course in 1984 an safety procedure) he was not aware of the existence of any practice or mechanism that deviated from the practices engaged in by the College. Mr. Ikno Kanbayashi was also called to give testimony. He has once engaged in ice sculpting at the Chateau Laurier Hotel and Westin Hotel in Ottawa. He is presently employed as a chef at River Meade Golf Club. He holds the position of President of the Ottawa-Hull Ice Carving Association. He described the recommended procedures for moving, lifting and dismantling ice sculptures while in the employ of these three facilities. The procedures that he described, depending on the size and weight of the ice sculptures, 9 did not differ from the procedures engaged in by the College. Moreover, Mr. Kanbayashi was also not aware of any mechanical devices that might assist in the moving and lifting of these ice sculptures. During argument the parties dwelled upon the application and the relevancy of The Occupational ~ealth and Safety Act to the circumstances of the instant case. In doing so, particular attention was focused upon the arbitral jurisprudence of the Ontario Labour Relations Board with respect to alleged unwarranted disciplinary reprisals to otherwise bona fide refusals by employees to engage in allegedly hazardous work procedures. A "two tiered" system under the Act with respect to the investigation and discernment of a genuine safety concern in those procedures was described (see Section 23(4) and (6) of the Act). The first tiered requirement of the Act pertained to ascertaining the "genuineness" of the employee's concern (subjective) who has been disciplined or assessed a penalty with respect to his initial refusal to undertake a work related exercise. Because there was no prejudicial action taken against the grievor in the instant case (that could be characterized as a "reprisal") following Mr. McCarville's initial refusal on September 15, 1990 (ie., he was accommodated without loss of overtime) the employer submitted (without conceding) that the bona fides of the grievor's initial refusal on that occasion was an academic consideration (see Re: Beachvil~me Ltd. and Enerq¥ and Chemical Workers Union, Local 32 (1981) 1 LAC (3d) 22 (Palmer) at p. 27). 10 What was significant from the employer's perspective was that the grievor's continued refusal to accept overtime opportunities thereafter would have to be based on a reasonable (ie., objective) belief that the practice was unsafe. And having regard to the second tiered requirement of the Act the College relied exclusively upon its longstanding uninterrupted practice of approximately fourteen years duration where no serious incident occurred that would likely cause a reasonable employee to be concerned about his safety. In that context, the College argued that there occurred no recent culminating incident or no introduction of any significant change to the practice that ought to have triggered the grievor's misgivings. Moreover, aside from the grievor, no other employee who has participated in the practice has seen fit to complain or to invoke the protections of the Act. In short, the College plaCed the evidentiary burden squarely upon the trade union to meet the challenge of demonstrating by objective evidence that the College's long standing practice was unsafe (see Re: Crossle¥ Carpet Mills Ltd. and Canadian Brotherhood of Railway TransDort and General Workers, Local 612 (1989) 3 LAC (4D) 199 (Darby) at p. 216 and Re Eastern Steelcastinq and United Steelworkers Local 8794 (1981) 28 LAC (2d) (310 (Adell) at p. 312). To this end, the College argued that no expert evidence was adduced (for example in ergonomics) by the trade union to discredit the College's practice. In this vein, the College referred the Board to several decisions where, in "reprisal" situations, the complainant either relied upon expert evidence or Labour Ministry 11 studies and reports to support its claim that the employer's reprisals were unwarranted by reason of a reasonable belief that the impugned practice was unsafe. In. short, the grievor's allegation with respect to the unacceptable safety risk of the College's procedure in erecting and dismantling ice sculptures should be rejected as unproven (see Re: Westin Hotel and Hotel, Restaurant and Cafeteria EmDloyee's Union, Local 75 (1983) 11 LAC (3d) 1 (Egan) at pp. 6-7). In that regard, this Board is compelled to agree with the College's characterization of the principal issue in this case. The trade union asserted having regard to the evidence that was adduced that "common sense" considerations warranted the conclusion that the College's practice was unsafe. That is to say, merely the description of the College's practice as set out herein ought to have reasonably established a safety concern. Accordingly, that concern should have prompted the College pursuant to the Act either to summon its Health and Safety Committee and/or a Ministry inspector to investigate the validity of the practice. Failing that the College must be seen to be in violation of the Act's objective in compelling the College to furnish a safe work environment. Moreover, it was also argued that, irrespective of the current practice, the College failed "to take every precaution reasonable in the circumstances" for the protection of its Food and Beverage staff. The trade union made specific reference in that regard to the College's refusal to introduce the mechanical two wheel dolly 12 with the lifting device into the work place. None of the OLRB jurisprudence referred to us by the trade union describing situations where allegations of an unsafe work environment resulted in positive findings in favour of the complainant employee who was a victim of employer reprisal for alleged acts of insubordination pertained to challenges of a long standing employer work practice. They pertained either to the introduction of new or different work procedures (see: Re Bill's Country Meats Ltd. (1984) OLRB Rep. 1549); or to incidents of variations from existing work practices (see: Re Firestone Canada Ltd. (1985) OLRB Rep 1044; Re Boston Insulated Wire & Cable Co. (1990) OLRB Rep. 1235). Indeed, this Board is not entirely convinced in the circumstances that have been described that the grievor has been subjected to any employer "reprisal" or penalty for his refusal to accept overtime. As hitherto indicated the burden of proof rests with the grievor to demonstrate by reasonable and convincing evidence that the College's administration of the overtime provisions of the collective agreement is unreasonable by virtue of its insistence on an unsafe work practice. In our view at no time has the grievor incurred any "penalty" as defined by the Act during the period that preceded his grievance. The grievor with impunity continues as is his entitlement to voluntarily refuse to work overtime opportunities on account of his alleged misgivings (see Section 24(1) of the Act). The only evidence before the Board that could be interpreted 13 as a "threat" of reprisal by the College occurred during Mr. Dash's testimony. He indicated that should the College succeed in this grievance and should the occasion arise during regular working hours where the grievor refused to engage or participate in the practice he would recommend as an initial censure a letter of reprimand (see Section 24(1)(6) of the Act). And presumably, thereafter, for each subsequent refusal the severity of the disciplinary penalty would likely escalate. In short, the grievor is presently "on notice" that he faces the "threat" of discipline should he defy undertaking the College's procedures during regular working hours (which we understand to be rare). Nothing we say herein is intended to deter the grievor from having recourse to the protections of the Act merely because on evidentiary grounds in these arbitration proceedings we have not been convinced that the impugned practice is unsafe. The trade union criticized the employer for failing to make use of the procedures available under the Act to dispel any doubt with respect to the safety of its practice. Instead it chose to rest on the comfort of its longstanding past practice as a defence. In response to that criticism we would only suggest that nothing occurred or was proven to have occurred that ought to have raised in the College's mind any reason for doubt. By the same token the grievor, despite the College's perceived indiffezence, also could have had recourse to the same procedures, ie., the health and safety committee or a Ministry inspector when he first raised the matter some 1 1/2 years prior to the September 15, 1990, event. 14 Instead he'continued to accept overtime on the same basis as he had for the previous 14 years until "he took a stand" (see Section 23(6) of the Act). Without appropriate and objective proof we reject the trade union's submission that mere "common sense" ought to serve as an effective instrument for successfully challenging the employer's practice as being unsafe. In our view recourse to "common sense" is simply another way for expresing an employee's genuine subjective belief or concern about a hazardous working condition. As indicated at the hearing if a new employee who is given for the first time the responsibility for engaging in the College's practice and has legitimate misgivings then that employee has properly used his "common sense" to refuse to engage in that practice until his concerns are assuaged. At that juncture if not assuaged the test for determining the safety of a particular employer work practice, particularly having regard to the duration of the College's practice, is through the persuasive objective opinion of an expert. And recourse to a Ministry inspection is the one effective way prescribed by the Act for securing such necessary and objective information. In short, we hold that the grievor on the evidence adduced has not satisfied the burden of proving that the employer's practice is unsafe. Moreover, we are further satisfied for like reasons that the employer in refusing to secure additional equipment has not violated its responsibility for taking every reasonable precaution to protect its workers. 15 Finally before leaving this case it is important that one aspect of the employer's case is discussed. The admitted evidence disclosed through Mr. Dash suggested that while on overtime the College's female staff (as well as employees who because of age or illness are disabled) are automatically excused or exempted presumably because of safety concerns from participating in the practice of erecting and dismantling the ice sculptures. In having regard to our views that the College's current practice has not been shown to be unsafe we question the prudence of extending an exemption solely by reason of gender. We note for the record the trade union's alternative argument requesting the grievor's exemption from participating in the practice in order to accommodate his safety concerns in a like way. In other words, the trade union argued that the grievor (as well as his male colleagues) have been discriminated against contrary to the collective agreement. We do not hold that such accommodation should be extended the grievor in the instant case as that might be interpreted or perceived as being tantamount to granting unilaterally an amendment of the grievance. Rather, the grievor, having regard to the provisions of the collective agreement, may file yet another grievance seeking an exemption from the College's practice for reasons other than safety. For all the foregoing reasons the grievance is dismissed. 16 Dated this 1st day of April 1992. David H. Kates I dissent "Jane C. Grimwood" See dissent Trade Union Nominee I concur "Richard O'Connor" Employer Nominee Algonquin College and Ontario Public Service Employees Union Grievance re Article 6.2.7 of the Collective Agreement (OPSEU 90D925) Dissent from the Award of the Majority / I must respectfully dissent from the Awardof the Majority, and I will be brief in doing so. An unsafe practise cannot be discovered by statistical information. Nor can a practise be deemed safe simply by reason of its conformity with the industry norm. One accident which can be avoided, or could have been avoided, is too many. And if we waited until everyone changed from an unsafe practise then no one would ever try something better, before the others. That might require some degree of common sense -- but as we all know, it is not as common as it ought to be. It %ms "con, non sense" on the'part of'the College that caused it' to exempt female staff from participating in the practice of erecting and dismantling ice sculptures. Of course, we do not know which specific part of the activity concerned it and which part(s) of the female physiology it thought more susceptible. But it is a logical inference from this one fact, to conclude, again, that without either statistical accident ratios, nor a comparable industry practise, the College decided to excempt women. Or did it really mean weak women, and men with a histroy of herniated discs? Or ~omen and men with pre-existing medical conditions of a certain type? The task in question, is archaic -- brawn over brain, force over innovation. The College views it as a necessary evil -- I view it as a practise that innovation needs to consign to the history books. And i% will be -- just like a host of other practises in traditional manufacturim~sec+-ors. I would allow the grievance. ~~ ,~..~~,~'~~ Ja~/i~.Gri~i~o~, Union Nominee