HomeMy WebLinkAbout1989-1207.Parent.90-03-07 ONTARIO EMPf,.OY~'$ DE LA COURONNE
CROWN EMPLOYEES OE L 'ONTARIO
180 DUNDAS STREET WEST, TORONTO, ONTARIO. MSO I~ - ~UITE 21~ TELEPHONE/Tg~PHoNE
18~ RUE DUNDAS OUES~ TO~NTO, (ONTARIO) MSG I~ - BUR~U 21~ (416) 5~-~8
1207/89
IN THE ~TTEB 'OF AN ARBITRATION
Under ~
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN:
OPS~U (Parent)
Grievor
- and '-
The'Crown in Right of Ontario (Ministry of Health)
Employer
BEFORE: P. Knopf Vice-Chairperson.
I. Thomson Member
D. Montrose ,Member
FOR THE M..Kuntz
GRIEVOR: Grievance Officer
Ontario Public Service
~mployees Onion
.FOR THE J. Crawford
EMPLOYE~: Counsel
Legal Services Branch
Ministry.of Health
HEARING: February 8, 1990
. , Thi~ grievance involves a clai~ .th~ t~e 'Gr~evor
seniorit~ has been impro~e~l'y calculated'. 'A~th~.ugh a
p~eltminary objection as to the timeliness was initi~'lly
raised., this was'.prudenCl~.'aS~d~n~d by the EmPlOyer and the
'cafe proceeded toga hearing on ~ics-.~rits.
~' The Grievor works~as an ~bulance Dispatch,~r at the
WindsOr Central' Ambulan~'~ .communications Centre.
emplgym~nt in ~he Civil Service beg~n in July of 198S.
Worked as a d~spacche~,, bu~ ·
varied, bur"he.worked consistently 'in the ~ob until ~e won a
competition.and became a fdI1 'time dI~ssified employee in May
of 1988. For purposes of--.'sen~ority,., the Dm01oyer has
designa.~ed May 16. 1988 as the oQerative date.
The grievance h~S been~' ladnched because the grievor
and the~Ufl'lon are aware thac seve~af-.other members of this
u~,it have had'sen'lot try .date~ des'iq'ne.ted which take
account their p~evious service as Go-Temps. The Grievor
feels tha~ he 'too should ha. v9 credi~ for his years of Work as.
s~ch. "The Union' concedes that uncle.r .'the strict terms of the
collective agre~en't, the' Griev0r has been given the correct
seniority date'. It' is ~also conceded that nothing in the
collective agreement obliga'tes ~he Employer to c~edit the
Grievor s work as a Go-Temp for seniority purposes. However',
the Union asserts that the..p~actice in the Windsor, Centre
such-that th{ Employer. is.estopped from not giving the
Grievor credit here. Thus we heard evidence of .{he practice
of determining senior~ity dates in the..Windsor Centre.
. Althpugh .this case turns on the concept of estoppel
and the Union: is not relying, uoon th~ collective agreement,
it is tmpo~tan~ to note the provisions in the collgctive
ag~eemen~ which deal with seniority' in o~der t6 understand
the cont:e~c of the evidence wh£ch we heard. ArcicIe 3.5'
prov ides
ARTICLE 25 - SENIORITY [LENGTH OF CONTINUOUS
SERVICE )
25.1 An employee's length of continuous service
will accumulate upon completion of a
probationary period of not more than one
year and shall commence:
(a) from the date of appointment to the
Classified Service for those employees
with no prior service in the Ontario
Public Service; or
(b) from the date on which an employee
commences a period of unbroken, full-time
service in she public service,
immediately prior' to appointment to the
Classified Service; or
(c) for a regular part-time civil servant,
from January 1, 1984 or' from the date on
which he commenced a period of unbroken,
part-time service in the public service,
immediately prior to appointment to a
regular part-time position in the civil
service, whichever is later~
"Unbroken service" is that which is not
interrupted by separation from the public
service; "full-time is continuous employment
as set out in the hours of work schedules for
the appropriate classifications; and
"part-time" is continuous employment in
accordance with the hours of work specified
in Article 61.1.
The evidence of the Grie"vor an'd the Un ion was that
there were several instances of people whose service dates
for seniority purposes pre-date the tim~ they entered the
classified service. This has created the Perception that
they have been treated differently than the Qrievor. Four
people were specified. Two people, R and L were cited as
having worked as Go-Temps, then entered the classified
service, and then having had their seniority pre-date their
entry into. the classified service 'by' 7 to 15 months
, res,oectively. The Employer's recordS'confirm this,'.b~t an
explana~i0.a was off'ered by the ~mployer. We were told that
the Employer applies Article~2~'(I)(b) by looking'at the
"unbrok~ service" as a Go.Tem"p imm'e-diately p-r~ibr- to the
appointment to the ciassified staff 'and'crediting '-the~ period
of u'nbroken service that amounts to essentially ful,l-time
service, in bo"th cases, the service was viftual-ly consistent
With 40 hours per .week except for holidays or il['ffesses which
were allowed. There were .also a few exce,~tions of the o~d
week of less than:40 hours, .but ,this was ignored in the
employees.' favour. Thus, they were credited for the unbroken
period Of Service 'tha~ esse'6'tia[ly .ma[ch',&d a full.-time
cpm~m{~ment prior to becoming classified.
Another,~e~ample ~aised was ~hat of Wi -She was a part time
Go-Temp an.~-then hired as a' part ti~e ~lassiffed'employee.
Her service as a Go-Tem~ was c.~edited. The Employee explains
_.this as 'Pein9 consistent with
The' last exampl.~ cited was Wn. She was hired as a
full time. contra6t, employ~-e ih' the Spring of' 1988: She then
succeede~ in ti{e same ~o~Pe~ition as th~ Grie{~or and was
a. ppo!nted ~o the clas~sified service On 'the same date.as he,
being May 16. 1988'. [{owever. her'seniority date is listed as
March 21, 1988. The EmploYer explains this<as. fal*ling within
th~ application of' Article 25.1(b). '*' *~'~
The Union's e~idence points ou~ that in* 1987 the
G¢ievor worked long 'hours and often more. than 40 hours per
week. HoWever, in 1988, he haJ f~w 40-hour weeks. Indeed,
in the mor~ch's leading up to'his.appointment to the classified
staff he worked short weeks, sometimes'of eight, to twelve
hou[s zn ~uration.' He certainly cannot De said to have had
anything close to full.-time hours in any part of 1'~88. The
evidence ~evea[s that the hours assigned to 'the Go--Temps are
entirely within .the discretion of the Employer. Two contract
employees were hired in 1988 and this may well have resulted
in a reduction of the requirement' to call upon the Grievor
and other Go-Temps. Such a situation may result in
unfairness to someone like the Grievor on a daily basis and
can have significant repercussions on his ability to put
himself within Article 25.1(b) and show "unbroken, full-time
service" within the meaning of the definition within the
Article.
The Argument
On behalf of the Union it was argued that the
evidence establishes that the Employer has credited many
employees with seniority dates preceding the date of entry
into the-classified service even though the period for which
the employee got credit would not be strictly within the
definitlon of unbroken service as contained in Article 25.1.
It was stressed that the Go-Temps worke.~ variable hours and
their assignment of hours is entirely at the whim of the
F. mployer. Thus, through no fault of t6eir own, their period
of service may be "Droken" by the Employer not calling them
in just prior to their entry into the classified staff.
Thus, they find themselves in a position of losing out on the
benefit of Article 25.1(D) and not gaining any credit for
what may be a long and dedicated commitment of time to the
PuDlic Service as a Go-Temp. It was argued tha,t the Grievor
had reason to believe that the Employer would credit him wsth
his prior service as it had done for the others and that the
Employer is now estoppeJ from denying the Grievor that
credit. We were cited the case of CN/CP Telecommunications
(1981), 4 L,A.C. (3d) 205 (Beatty) and Ca_n_a..d__ia_n__N.a__t_io_n_a_l-
Railwa_~[ and Beat_ty (1981), 128 D.L.R. (3d) 236 (Ont, H,C.).
Further, we were cited two cases wherein the Grievance
Settlement Board has dealt with the situation o~ people in
the same position as the Grievor and where there has bean
comment made of ~t. he gaps in the collect'ire agreement' co. serve
such situations.'B_a_ll and' Hi~istr_~ of Transportation'&
C_omm___unications, GSB File [go. 1657/87 (Roberts) and K__on_yia and
' M_i._~ni_s_tr_~ of Natural Resources,' GSB Fire No. 494/83 (Roberts).
The Board was asked co declare thai: t:be Griev0r's seniori.ty
dace.should be calculated on the basis of the* service he
worked as a Go-Temp and co credit him with that service. Ne
.were also asked to direct ~he parc~es'c° d~scuss the
implications of an employee coming on. to service-after
~orkin9 _as a Go-Temp.
Counsel for the Employer st'~essed that the collective
agreement simply does not covet' the situation of a ~art-time
Go-Tamp coming on to the full-time classified serPice.
Given that the Grievor was not relying upon the collective*
agreement and was simply arguing estoppel, it'was said ~hac
the onus was .on the Grievor.to.'show conduct on the par. t of
the ~mployer and detrimental rel~ianc*e by the Grievor or the
UniOn, It was argued that the ~urden had not been dischar, ged.
bec.ause the Union's evidence could not establish what
practice existed and'the Employer's evidence showed that
there had'. indeed been 'adherence t6 the c°llect[ve .agreement,
It was' conceded that there may be discretion exercised in the
application of Article 25.1(b), but it was said th'at that
still showed tha~ the Employer was acting within the spirit
and intention of the section. In any event, it was said that
there was no room for that discretion to be applied in favour
Of-the'Grievor because of his small number of'h6urs "in 1988
prior to his appointalent. Further, it was pointed out. that
even if the Grievor's arguments were accepted, it would not
change his place on the seniority list.
./ The Decision
It is e~sy for. this Board~to see why ~this grievance
was filed. The Grievor wonders why he has not been credited
for seniority purposes with any of the long bouts he has
served as a Go-Temp. Re sees situations all around him where
his colleagues seem to have been given the very cre,~£t he is
seeking. The Union realizes the Grievor has no c[a£m under
the collective agreement ~ut argues that the gmployer's
conduct estops it from failing to give the Grievor similar
cred i [.
However, foe several reasons, the grievance must
fail. First, the Union has failed to show a consistent
pattern Dy the Employer which violates or waives the strict
provisions of the collective agreement. The situation of ~/
and [4n. is entirely in line with Article 25o1(b) and 2501(c).
The situation with R and L also falls squarely within Article
25.1(b). They did serve on a consistent an.~ full-time basis
for the periods for which they have been credited. The fact
that the Employer.has not been so. technical as to deem a
period broken by an isolated instance of slightly less than a
40-hour week should not be seen as waiving collective
agreement rights. [nscead, it is a logiciel and sensible way
of applying Article 2'5.1(S). Further, it is a practice which
the Union should certainly seek to encourage, rather than to
challenge and attack. Thus, the facts of the case do not
support a finding that the ~mployer has consistently failed
to enforce contractual rights.
Further, there is a requirement of detrimental
reliance in a case of estoppei by conduct. 'The CN/CP
Telecommunications_case, s_~u.E~_a_, cites the well known dictum
from Lord Denning where he says
But where the party has made no promise, express'or
implied, and all that can De said against him is
that he by his conduct has induced the other to
believe that the strict Fights under the contract
will not be enforced or kept in suspense, then the
· position is different because there is no question
of good faith - no question of man keeping his
word. In those circumstances it may b~ necessary .
for ~he other party ~o show not onl'y that he acted,
but also that he ac ted to his detriment, in the,
b?.lief, that the strict rights would .not be
enforced, r : '
However, there is no detrimental rel'ia6ce here. The Union
has not been lulled, int° thinking that-the contract will not
be e0forced. T~e Gr.i~vor candidly admitted that he accepted
:the ¢la~s.'ified Pos..ition kn'owing that his seniority was the
lowest in the Unit and that he was vulnerable to layoff and
Dumping rights. 'He has not been "induced to act to his
detrime~t."'~.'On .the contrary' he was aware of the situa~_ion
from the start.; Thus, none of the necessary elements of
'
estoppel by'conduct has ,been· established.
This case illustrates the diffucult situation
someone in the Grievor's shoes. Be has worked i~ 'the Service
since 1986,' He has been a classified employee since May of
1988 amd ,is at. the bottom of the seniority list. Someone who
has been working on ,a contract as an unclassified employees
before May of 198.3 could be hired into his bargaining unit
and be credited with seniority which predates th~' Grievor's
even though that person entered the classified star~. well
after the Grievor. The collective agreement makes some
provisions for recognizing Go-Temp service in Ar~ic. le 25 but
gives these employees no protections ove~. the amount of work
they will get and/or crediting them for any work if or when
the servicing pattern is D'roken or falls below a full-time
level. But. it is' up to the parties in collective bargaining
to detemine what the situation should be, As a Board of-
Arbitration we can only apply the existing collective
a~reement and the guiding principles, Since the collective
agreement and the surrounding facts give no remedy for the
G~ievor, the grievance muss fa~l.
DATED at Toronto, Ontario, this 7th day of March,
1990.