HomeMy WebLinkAboutLung 16-02-05IN THE MATTER OF AN ARBITRATION
BETWEEN:
ONTARIO PUBLIC SERVICE EMPLOYEES UNION LOCAL 562 (the Union)
and
HUMBER COLLEGE (the College)
RE’ GRIEVANCE OF PEARLINE LUNG (the grievor) #2013-0562-0018
Appearing for the Union: Lesley Gilchrist, Counsel
Appearing for the College: William J. Hayter, Counsel
Arbitration Board: Norm Jesin, Chair
Pamela Munt-Madill, Union Nominee
Jacqueline Campbell, College Nominee
Hearing Dates: October 7, 2014; March 24, September 21 and December 18, 2015
AWARD:
The grievance in this case alleges that the College has violated Section 1 of the Job
Classification Plan in the collective agreement between the parties by failing to attribute
sufficient points for the grievor’s two year Masters’ degree. The grievance is dated December 9,
2013.
The Job Classification Plan establishes a formula by which teachers employed by the
College are awarded points for experience and education. Those points then determine the salary
grade that applies to a teacher, which in turn determines the salary that the teacher will receive.
The particular complaint arises from a dispute between the parties over the
interpretation of the Plan insofar as it provides points for educational achievement. The relevant
provision of the Plan is set out in section 1 B and provides as follows:
Formal qualifications are those which constitute the norm in institutions of post-
secondary education in the Province of Ontario. Only full years of post-secondary
education at successively higher levels, and leading to a diploma, professional
accreditation or degree are recognized. For example, a graduate of a three year
technology program in a College would be given 1 ½ points for each of the three
years, regardless of the length of time actually spent on by the individual in
obtaining the diploma.
No credit is to be given for a year of study in which there was significant
duplication of other studies. Therefore only the highest qualification will be used
in computation unless the subject areas are from different disciplines and all are
relevant to the appointments.
The Plan then sets out the number of points awarded for each year of CAAT study, University
study or integrated work study. For University Degrees the Plan expressly awards 1 ½ points “per
year (level) completed … (Maximum 6 years)”.
The grievor was initially employed as a professor at Lambton College from 2007 to 2010.
At the time she was hired at Lambton she had completed a 4 year B. Sc. and a 1 year B. Ed.
Degree. She was had also completed one year of a two year Master’s program in Sciences. She
was given credit for 5 years of University of Education. Together with her experience credits her
total points resulted in the grievor being placed at salary grade 8.
In 2010 the grievor was hired as a professor by this College. By this time she had
completed her two years’ Masters program. It is the position of this College that an employee
can only be awarded a maximum of 5 years credit for a Masters Degree, regardless of whether it
stems from a one year or two year program. The College asserts that the six year maximum credit
is reserved for employees who have completed a Ph. D degree. However, the College agreed to
maintain the grievor’s salary grade level at the same level she enjoyed at Lambton College. In
order to justify that level and place the grievor at salary grade 8, the College inflated the credit
given to her for experience. However, in accordance with the College’s policy the College only
awarded the grievor 5 years credit for her university education.
In or about 2013 the grievor read a Union newsletter about how the Job Classification
Plan worked and concluded that she should be receiving the maximum six years credit for her
education rather than 5. As a result she filed the grievance.
It is the contention of the Union that the grievor should have been awarded 6 years credit
for education rather than 5. The Union contends that if she is given an extra year’s credit her
position on the salary grid would be higher. In fact, increasing the education credit, the Union
contends that the grievor should be at salary grade 10.
The College points out that if the grievor were given six years credit for education
together with the proper credit, rather than the inflated credit for experience, the grievor would
still be at the same salary level – grade 8. The Employer contends that the grievor should not be
able to receive both the six year credit for education together with the inflated credit for
experience.
More fundamentally the College points out that it has correctly applied the Job
Classification Plan by awarding only 5 years credit for a Masters degree, regardless of whether it
results from a 2 year or a 1 year program. The College asserts that inserting the word “level” in
indicating that a credit is awarded “per year (level) completed”, the Plan clearly reserves the six
year maximum credit for a level higher than Masters – that is a Ph. D. In the alternative, the
College submitted that at worst, the wording of the Plan was ambiguous and that the practice of
the College could be relied on to resolve the ambiguity in favour of the interpretation of the Plan
urged by the College. In support of this position the College called evidence to establish that over
a ten year period the College consistently awarded 5 years credit for the completion of any
Master’s program. Indeed there was only one case in which 6 years credit was awarded for a
Master’s degree and the evidence of the College was that that award was made in error.
Counsel for the College asserted that even if I were to interpret the Plan in the manner
urged by the Union, and conclude that the Plan entitles an employee to six years credit for a 4
year Bachelor’s degree and a 2 year Master’s degree, that I should conclude that the Union is
estopped from asserting that interpretation as a result of the past practice.
In response, the Union asserted that the wording of the Plan is clear and unambiguous
and that the wording favours its interpretation – that is, that an employee with a two year
Master’s Degree and four years of Bachelor’s degree is entitled to 6 years credit under the Plan.
The Union further asserts that the practice does not reflect a shared understanding that the
College’s interpretation of the Plan is in effect. Rather the practice simply reflects that the Union
has not received a grievance over the issue at hand. There is no evidence establishing that that
the Union was aware of the College’s practice or its interpretation. There is no evidence that it
had abandoned a grievance filed claim a six year credit for a 2 year Master’s. Therefore, according
to the Union, the practice cannot be relied on either to resolve an ambiguity or establish an
estoppel.
The parties have provided the panel with a number of authorities particularly on the issue
on the use of past practice evidence. In cases cited by the Union such as Agropur Division Natrel,
[2013] CarswellOnt 12612, (G. Surdykowski), the arbitrator determined that in order for past
practice to be relied on to resolve an ambiguity, the evidence must establish that there is a shared
understanding accepting the interpretation asserted. According to the Union, no such
understanding is established simply because employees have not filed a grievances challenging
a practice that the Union was not aware of. On the other hand, in John Bertram & Sons (1967),
18 L.A.C. 362, (P. C. Weiler), the arbitrator concluded that where a longstanding practice by one
side goes unchallenged by the other, acceptance of the practice may be inferred.
Still, it is clear, and both parties agree, that the panel may only consider the past practice
as an aid to interpretation if the panel determines that the language of the Plan is ambiguous.
We find no such ambiguity for the point at issue. W e have determined that wording of the Plan
is indeed clear and unambiguous and that past practice cannot therefore be relied on as an aid
to interpret the Plan. In our view the wording is clear that an employee is entitled to receive 1 ½
points for each year of education. The example in the first paragraph makes it clear that the
normal length of the program is considered to determine the years of credit to be awarded. That
means that a 4 year bachelor’s program entitles an employee to receive 4 years credit. A two
year Master’s program entitles an employee to an additional two years credit for a maximum of
six years. In our view, the use of the word level simply confirms the point made in the first
paragraph that points are awarded for each completed year at successively higher levels. Thus if
one year of a bachelor’s program is completed and then another year in a different bachelor’s
program at the same level is completed, that would not attract a second credit. But as long as
one progresses through programs at successively higher levels, the employee is entitled to credit
for each year of the programs completed to a maximum of six.
We are also unable to find that the College has established sufficient grounds to find that
the Union is estopped from asserting its interpretation of the Plan. In that regard we note that
the collective agreement before us is a Provincial one covering employees employed at colleges
throughout the Province. We are reluctant to find an estoppel based on the practice of one
College. In order to find an the criteria for estoppel we must find that the Union has made a
representation by its conduct that it would not rely on its strict rights and further, that the College
has relied on this representation to its prejudice. In this case, the Union argues that the evidence
does not establish that the Union was aware of the Employer’s interpretation and that therefore,
it could not have made a representation that that practice was accepted.
But regardless of whether that is the case we do not see how the College was prejudiced
by the Union’s failure to grieve in the face of this practice. In that regard we again note that this
is a Provincial agreement and the College is, on its own, unable to negotiate amendments to the
collective agreement. Amendments are negotiated at a provincial level. Indeed, since the
grievance a new collective agreement has been negotiated with no amendment to the wording
the Plan at issue in this grievance. In fact there is no evidence that the Colleges collectively had
attempted to negotiate an amendment to the Plan to clarify that one could not receive maximum
educational credit for a 2 year Master’s program. As a result we do not see how the College was
prejudiced by any failure on the part of the Union to grieve its practice. Instead, as the Union
asserts, the College has simply reaped the benefit of crediting less than educational credit for 2
year Master’s program than the language of the Plan obliges it to.
We do agree with the College however that our determination with regard to the
interpretation of the Plan does not mean that the grievor’s salary grade should be increased. The
evidence in this case established that when the College hired the grievor it promised to maintain
her at the salary level she had at Lambton College. In fulfilling that promise the College did not
provide sufficient credit for education, but did inflate the grievor’s experience credit. Both parties
agreed that if the grievor’s education credit was increased to 6 years, her salary grade would not
increase if she was awarded the correct experience rating. We do not think it is appropriate in
these circumstances to grant the grievor a windfall by awarding a salary grade that she would not
be entitled to under the language collective agreement. We therefore decline the Union’s
request to award the grievor with an increase in her salary grade.
Finally, we wish to note that the parties had indicated that they wanted panel to provide
them with an interpretation of the disputed wording of the Plan as there are other grievance that
either exist or may be filed. We have provided that interpretation. Furthermore, we have
concluded that the Union is not estopped from asserting that interpretation. As a matter of
equity, we do note however that it would be inequitable declare our interpretation to be
effective any more than 15 days prior to the grievance in this case. We therefore declare that our
interpretation of the Plan as outlined herein is effective commencing 15 days prior to the
grievance filed in this case. Although this part of the ruling may seem moot given our denial of
an increase to the grievor’s salary, hope this conclusion give the some parties some guidance in
dealing with the other outstanding grievances on this issue.
Dated at Toronto this 5th day of February, 2016.
____________________
Norm Jesin, Chair
“P. Munt-Madill”
--------------------------
I concur - Pamela Munt-Madill
“J. Campbell” – see below
-------------------------
I dissent - Jacqueline Campbell
D I S S ENT OF EMPLOYER NOMINEE
I respectfully disagree with the Chair’s decision relating to the awarding of points
under the collective agreement’s Job Classification Plan.
The Chair has concluded that the interpretation of the language would give no
meaning to the word “level” in circumstances where the language chosen – “per
year (level) – makes it clear that the word “year” and the word “level” are not
synonymous. Rather, the use of the word “level” modifies the word “year”. Thus,
the reference to “successively higher levels” in Part B of the Classification Plan
has some meaning by differentiating a Masters degree from a PhD. Degree.
I also do not agree that the use of a past practice as an aid to interpretation or to
establish an estoppel must be system wide. The collective agreement contemplates
its administration at the local, or individual College level as per Article 7 which
provides for the establishment of a Union/College Committee . There is no reason
in principle that a local practice which is clear and unequivocal cannot constitute a
binding practice for that individual College. There have been several examples
over the past 30 years where estoppels have been applied at individual Colleges.
The evidence indicated 10 years of a consistent practice ( more than a hundred
calculations ) treating a Masters degree of any duration as meriting a maximum of
5 years of education, not 6. Every salary calculation done during this period was
provided to the local Union as mandated by Article 14.01B. The Union did nothing
with this information except to retain it in its files. The purpose of Article 14.01B
is to provide the Union with the ability to check the College’s calculations. Yet,
over a period of 10 years, the Union did nothing to ensure that such calculations
were correctly done in accordance with the Classification Plan. Thus, the failure of
the Union to fulfill its obligations with respect to monitoring the assignment of
salary levels cannot now assist the Union in negating its effect.
In my view, this clear and unequivocal practice over a 10 year period clearly
indicates acceptance that a two year Masters degree would be given 5 years of
education credit. On that basis, the grievance should be dismissed.
-2-
With respect to remedy, I concur with the reasons for denying same. The grievor’s
placement on the salary grid which was higher than that warranted by her
education and experience and was the product of the College’s decision to achieve
a salary level which was consistent with her salary at time of hire. Even if she had
been afforded 6 years of education for her 2 year Masters degree, her initial
placement on the salary grid would not have changed.
I also agree that a remedy can only extend back 15 days from the filing of the
grievance on the basis that this is a continuing grievance.
I offer no comment on any grievances where the issue of placement on the grid had
been raised previously under the grievance procedure but not pursued and therefore
deemed to have been abandoned under Article 32.05A.
Respectfully Submitted,
Jacqueline Campbell – Employer Nominee