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HomeMy WebLinkAbout1991-0207.Tontodonati.92-08-27 ONTARIO EMPLOYES DE LA COURONNE CROWN EMP£ OYE£$ DEL'ONTARIO GRIEVANCE C,OMMISSlON DE SETTLEMENT REGLEMENT BOARD DES GRIEFS ~80 DUND~',$ SFqEE/' ~'E~T, SUITE 2~00~ TO~ONTO, O~T~IO ,~SG IN THE ~TTER OF ~ ~IT~TION Under THE CRO~ EMP~YEES COLLECTI~ B~GAININ~ ~CT Before THE GRIEV~CE SETTLE~ BO~ BE~EN OPSEU (Tontodonati) GrZ evor - a~d- The Crown in Right of Ontario (Minist~ of the Solicitor General) Employer BEFOg: M. Gorsky Vice-Chairperson J. ~ite Me.er D. Montrose Me.er FOR THE N. ~oland GRIEVOR Counsel Cornish, Roland Barristers & Solicitors FOR THE D. McKeo~ EMP~YER Counsel Hicks, Morley, Hamilton, Stewart, Storie Barristers & Solicitors HE~ING July 23, 1992 DECISION At the opening of the hearing, the parties filed wi'5h us an "Statement of Agreed Facts" and stipulated that the agreement applied only for the purposes of the case before us and was to have no other binding effect. STATEMENT OF AGREED FACTS 1. The Class Allocation forms for Mr. Tontodonati (dated 01/03/91), the two Cleaners 3 (dated 01/10/86), and the Cleaner 2 (incumbents), all accurately reflect job responsibilities. The grievor is the supervisor of 24 Cleaner 2"s and 2 Cleaner 3's. 2. There are at least 3 series of bargaining unit classifications that perform cleaning, servicing and maintaining of facilities in public buildings and institutions: Cleaner; Buildings Caretaker; Buildings Cleaner and Helper. There is also a Management Compensation Plan classification called OGN-11 for Building Superintendent covering persons who supervise and coordinate maintenance and cleaning of buildings. 3. There is only one remaining level in the Buildings Cleaner and Helper series, the 3rd level. There are only 2 incumbents. The grievor is one of these. 4. The Cleaner series has 3 levels: one {1), two {2), and three (3). The Buildings Caretaker series has 3 levels, (1) one, (2) two, and (6) six. 5. The Ontario Public Service Pay Equity Plan, covering all employees appointed under the: Public Service Act, represents an agreement jointly negotiated between the Employer and the Union (O.P.S.E.U.) . 6. Buildings Caretaker and Helper series did not receive a pay equity adjustment and was not used as a male comparator job class. 7. Since Cleaner 1 got a pay adjustment, Cleaner 2 and 3 were also given a pay increase. The Cleaner 3 2 top rate was placed at $634.40/week effective January 1, 1991. Prior to that date, the Buildings Cl~anc~ ~u ~c~c~ 3 had ~ hzgL~'~ ~'~te ~f p~v. L~. Cleaner 3. Effective January 1, 1991, ~he pay rate for Buildings Cleaner and Helper 3 was set a~ $619.31/week. Wage schedules with respect to the classifications of Building Cleaner and Helper 3, Cleaners 2 and 3 for the period January 1, !986 to January 1, 1993, were filed as Exhibit 9. Exhibit 9 also contains an analysis comparing the pay of the three classifications at the dates shown 'including .the weekly and hourly rates as well as the percentage differential between them, trea[ing the Building Cleaner and Helper 3 classification as one hundred per cent. Attached to this decision are the following: 1. Position specification and class allocation form with respect to the Grievor's position, being Exhibit 2. 2. Management Compensation Plan evaluation standard with respect to the Building Superintendent position referred to in paragraph 2 of the "Statement of Agreed Facts". The Employer was frank in acknowledging that it might appear anomalous that the Grievor supervised employees who were classified as Cleaner 3's and was paid $15.09 less a week than employees so classified effective January 1, 1991. What was a 2.90 per cent differential in favour of the Grievor when compared with Cleaner 3's on July 1, 1990, became a 2.43 per cent differential in favour of the Cleaner 3's on December 31, 1990, which differential will continue to January 1, 1993. 3 In addition, the Cleaner 2's, who between January 1, 1986 and Grievor's wages as.a Building Cleaner and Helper 3, were shown to be subject to a wage differential cf between 98.54% and 98.56% compared to the Grievor from December, 1990 to January 1, 1993. . Counsel for' the Union stated that "something happened" to alter the historical relationship of wages between the Builder Cleaner and Helper 3 classification and the Cleaner 3 and Cleaner 2 classifications. What counsel for the Union was referring to was the entering into by the parties of a pay equity plan on ]February 2B, 1990. The Grievor's classification was not the comparator used in the case of the Cleaners 2 and 3. The apparently inadvertent result of the pay equity agreement, which was filed as Exhibit 10, was to create what counsel for the Union referred to as "a pay inversion." It is as a result of this altering of the historical relationship between the classifications of Building Cleaner and Helper 3, Cleaners 2 and 3, that the grievance was brought requesting a reclassification and for retroactive pay and benefits. Counsel for the Union stated that if we accepted his argument, a D_~ order would likely be appropriate. Counsel for the Employer raised preliminary objections to arbitrability. We heard argument on the preliminary objecsions as well as on the merits and indicated that we would reserve our 4 ruling on the preliminary objections and deal with them in our decision. There were two bases for the preliminary objection. The first being that if there was a pay inequity, this could not furnish a basis for reclassification. The Employer's argument was very similar to that of the employer in Bors et al., 1283/91, 1397/91 (Barrett), where the Board stated that position, at pp.3-5: The employer urges us to decline jurisdiction to interfere in this situation. Pursuant to section 18(1) of the Crown Employees Collective Bargaining Act it is the exclusive function of the employer to determine classification of positions. In this unusual case the employer has created two "paral'lel" classification systems, but it is entitled to do so without interference by this Board. Rates of pay are proper subjects of collective bargaining and that is where the anomalous pay differential in this case should be negotiated. It is not the proper subject matter of a grievance before this Board.~ The employer says this case is really about rates of pay and not about classification at all. The employer cites Rounding (GSB 18/75) as authority for the limitation of our jurisdiction in classification grievances. At page 3 of that award the Board said: "In reaching this latter conclusion however, it is important for this Board to set out precisely what it conceives to be the scope of its jurisdiction in assessing the merits of a claim that an employee has been improperly classified, In the first place it is readily apparent that the methods and principles by which positions are to be classified is, as a result of the most recent set of amendments to the Crown Employees Collective Bargaining Act, a bargainable issue between the various employee representatives and the employer. However, by virtue of s.i7(l~(a) fnow of that same Act, it is manifest that having settled on a particular classification and job evaluation system, the actual classification of positions is within the exclusive prerogative of the employer. In the result and for purposes of entertaining grievances under s.17(2){a) [now s.tS(2)(a)] of the Act, in which an employee 5 alleges that he or she has been improperly classified, it necessarily follows that this Board must take as a given and can not interfere either with the classification system agreed to and adopted by the parties or the applzcation of that system to the various positions within the public service. Rather this Board's sole functic)n in the resolution of grievances alleging an improper classification, is to determine whether the employer is conforming to the classification system as it has been established an/or agreed 'to. That is and more particularly, when faced with a claim that a position is improperly classified, and assumin~ those classifications conform to the general law of this jurisdiction, this Board is limited by the express provisions of legislation to determine whether or .not on the system employed and the classifications struck, the employee question is actually performing the duties assigned to that position or even assuming that to be the case, whether that employee is nevertheless being required to perform virtually the identical duties which, the class standard notwithstanding, are being performed by the employees whose position has been included in some other more senior classification. In short, it would, under the present statutory scheme, only be in those or analogous instances that an employee's grievance under s.17(2)(a) would be entitled to succeed. In the result it is simply of no relevance to a determination that is being made under s.17(2)(a) that this Board is, or' indeed, the grievors are, firmly convinced that there are not sufficient differences between two classifications to warrant their separate identities or that the difference in wages that are appended to each do not fairly or accurately reflect the differences in skill and job duties that are required in each. Rather, and subject to such classifications conforming to the general law of this jurisdiction, to repeat, the former is by virtue of s.17(1)(a) of the Act within the exclusive prerogative of management while the latter is a matter which may properly' be the subject of negotiation between the parties". In the Rounding case, at p.5, the Board went on to say: That is, from the evidence, it appears that at the source of the grievors' complaint is the present disparity that now exists in the wages being paid to a Seamstress 1 and the wages being paid to a Seamstress 2. More specifically, it would appear both from the audit report done u~ Li~L jub d~d £~'u,,t ~-irs. Cdri~gie~s uwn Les~imony that when, following an audit which was done on various position~ in the service, the 9rievors' supervisor, who is classified as a Seamstress 2, received an increase in wages such that she received the same rate of pay as a Tailor, these grievors, who did not receive a similar increase felt themselves aggrieved. However from what we have said above as to the scope of our jurisdiction and regardless of how much sympathy we may have for their claim, this Board is simply not competent to establish a rate o'f pay for their work which we might believe more accurately reflects their skills and duties unless they are able to affirmatively prove, in the manner described above, that they have been improperly classified. A similar argument was raised by the employer in A~ett et al. 5/85 etc. (Knopf). In that case, at p.19, the Board noted: "With regard to the Union's argument based on the wage sca~es, the Ministry stressed that wage scales ought not to be relevan~ to determining proper classification and urged this Board to disregard them completely." In the Anstett case, a~ pp.21-2, the Board stated: Let us now turn to an application of this analysis to the facts at hand. We shall first turn to the Grievors who are presently classified as Building Maintenance Foremen. The Union's ~rgu~ent with regard t~ these positions is that they were wrongly classified and should more properly be classified as Industrial Officers 3's. If we look at the maintenance trade classes and the Class Standard of the Foreman in particular, we note that the Class Standard contemplates the supervising of journeymen in a wide variety of skilled maintenance tasks. They are called upon to instruct and guide "their subordinates as well as performing hands-on maintenance work themselves." In many ways, this Class Standard seems to fit quite nicely with the evidence regarding the Foremen of the Repair Shop. However, there is a notable and significant exception. There is no question that one of the four functions of the Repair Shop Foreman is to supervise, oversee, and direct work of people other than ? skilled tradesmen, These include the supervision of Custodial Officers from time to time and consistently the supervision of a number of Industrial Officers. The Class Standards of a Maintenance Foreman is simply the supervision of "journeymen" and "subordinates". Industrial Officers are neither journeymen nor can they be considered insubordinates [sic~ because they are paid at a wage scale even higher than the Repair Shop Foremen. While it is true that wage scales are not determinative in classification cases, the purpose of a classification scheme is to ensure the proper internal integrity and hierarchy of jobs. It makes no sense in any kind of a classification scheme to have someone being supervised by another who is in a lower wage scale. Wage scales are supposed to reflect the reporting hierarchy. As ~aid by Professor Swinton in Edwards and Maloney, su__~, at page 11: ".... the classifications have been designed for a purpose ... the aim being to preserve the morale and status concerns of those more highly qualified in a particular field of endeavour." In the facts of the case at hand, we have skilled Journeymen. Foremen supervising the work of non-skilled Industriai Officers who are classified higher than their supervisor. The fact that a "supervisor" is paid lower than his supposive "subordinate" indicates that there is a classification problem. This was accepted in the Heslinga case. Hence, we are persuaded by the Union's argument that the Maintenance Foremen Class Standard cannot properly be applied to the Repair Shop Foremen. In Anstett, the Board found that the Industrial Officers who the grievors supervised were not journeymen, " ... nor [could] they be considered [subordinates]" because the Industrial officers were "paid at a wage scale even higher than 'the [grievors]." It was for this reason that the Board was persuaded that the Maintenance Foremen Class Standard under which the particular gr%evors were classified could not be properly applied to them. That is, their duties and responsibilities were found not to fit the description in the language of the class standard. .~ In dealing with the employer's objection in Bors, which is the 8 same as that of the Employer in the case before us, the Board ~L~L~d au ~.~: "in our view, %hac ilne o~ reasoning appiles ~o 'standards' cases, but not 'usage' cases, which this ~s." In the case before us the argument of the Employer is with respect to a 'standards' case. An examination of the Buildings Cleaner and Helper 3 class definition indicates that while incumbents "are responsible for the work quality of subordinates engaged in cleaning and.servicing duties in a public building or institution," it goes on to state "in Buildings Cleaner and Helper 3 positions they supervise up to 50 employees," not necessarily subordinates. However one regards the term "subordinate," the class definition would cover the supervision of Cleaner 3's, as it refers to the supervision of employees without 'being restricted to the supervision of "subordinates" as was the case in Anstett. In the Anstett case the grievors did not supervise the Industrial Officers because the latter were not "journeymen" and the Industrial Officers could not be considered to be subordinates of the grievors as was required by the class standard. The refernce to "subordinates" in the class standard in Anstett was singular. In the case before us, the Grievor satisfies the requirement that he supervises the Cleaner 3's, unlike the situation in Anstet~ where the only way in which it was possible to regard the grievors as supervising Industrial officers was to treat the Industrial Officers as "subordinates," there being no other reference ~o supervision, as there is in the 9 case before us. If the Industrial Officers were also journeymen, it follows from Anstett that they would be treated as being s'~pervised by the grievors even if they were not subordinate to them. It would not matter that that the Industrial Officers were paid more than the Grievors if the former were journeymen. It is clear from a reading of the Anstett case that when the Board stated, at p.22: "It makes no sense in 'any kind of classification scheme to have someone being supervised by another who is in a lower wage scale," it was referring to'the fact that the Industrial Officers could not be considered to be subordinate to the grievors who were being paid at a lower wage scale than the Industrial Officers. The wage scale differential was nct relied upon, standing alone, as a basis for finding a misclassification. Nor was the statement of the Board made with reference to what the situation would have been if the Industrial Officers .had been journeymen, even if they were ~ot the grievors' subordinates, or if there had been broader language, such as exists in the case before us, indicating that the Grievor supervises employees, without an absolute requirement that those being supervised must be 'subordinates, in the sense that they are paid less than he is. In Anstett the Board only dealt with the argument relating to the disparity of wage scales in order to ascertain whether the Industrial Officer could be considered to be subordinates of the grievors and not for the purpose of deciding whether the waqe 10 disparity, standing by itself, was relevant in determining if the grievors were properly classified. It was unnecessary for the decision, in Anstett, to state, as the Board did, at p.22: "The fact that a 'supervisor' is paid lower than his supposed 'subordinate' indicates that there is a classification problem." It was enough to find that the Industrial Officers could not be regarded as journeymen or as being the grievors' subordinates, and the comments immediately above quoted, were therefore obiter. On the facts of the case before us we find that the Grievor's actual classification is not "at odds with reality." In the Anstett'case, the Board found that it was. We find that: "The difference in pay is the only real difference, and that cannot properly be attacked in a classification grievance under s.18(2) of the Crow~ Employees collective Bargaining Act." But for the anomaly created as a result of the implementation of the pay equity agreement, which is an anomaly Lin wages only, nothing changed in the way the Grievor carried out his duties and responsibilities, which the parties agree fit nicely within his present classification prior to the execution of the pay equity agreement. The Grievor in the case before us carried out, and carries out the core responsibilities set out in the class definition contained in the class standard of Building Cleaner and Helper 3. 11 We would also note that the decision in the Anstett case was very much dependant on its peculiar facts. There, the grievors never supervised the Industrial Officers, treating the latter as "subordinates." We are therefore left to conclude that the misclasification existed for the length of time that the Industrial Officers were supervised by the grievors. On the facts in the case before us, the alleged misctassification was solely the ~esu[t of an unintended effect o~ the pay equity agreement. The Grievor performed exactly the same duties, and had exactly the same responsibilities both before and after the execution of the pay equity agreement. It was acknowledged that one day prior to the execution of the pay equity agreement, the Grievor was properly classified as a Buildings Cleaner and Helper 3. The following day, he is said to be improperly classified because the Cleaner 3~s were now being paid more than he was, and were, hence, no longer his subordinates, although for all practical purposes his duties and responsibilities remained the same. If we accepted the arguments of counsel for the Union we would be doing more than relying on the pay inversion as an aid in determining whether the Grievor's core duties and responsibilities fit within the class standard, as was done in Anstett. Instead, we would be relying on the pay inversion as the determining factor in deciding that the Grievor had been misclassified. The Union also argued that, as in McSevne~, 960/89 (Ratushny), 12 the Grievor performed duties which transcended his assigned General Operational Group, benchmark code OGNiL-1, was where he would be more appropriately classified. In the McSevney case, the grievor satisfied the burden of persuading the Board that her significant job duties were beyond those assigned to her present classification and were comparable to a management compensation plan evaluation standard. There,the employer was given the option of reclassifying the grievor under the MCP standard or of creating an equivalent classification. In the McSevncy case, the Board concluded, at p.3: "that the branchmark [sic] TPH14-2 far more closely describes the Grievor's position than does her current class standard .... " Unlike the Board in the McSevney case, we are unable to conclude that the benchmark before us (OGNll-1) "far more closely describes the Grievor's position than does [his] current class standard .... " We find that the Grievor's present classification more closely describes his duties and responsibilities. The Building Superintendent position (benchmark code OGNll-1), in the "Purpose of Position" refers to ground maintenance, parking control as well as cleaning, and the reference is to "government buildings throughout the region." The "Major Responsibilities" portion of the Evaluation Standards refer to their being carried out~: "In a region covering 4 large towns with buildings having a total floor area of about 4000 square metres and about 8 hectares of grounds, 13 including 3 parking lots .... " The description and the class definition of the Grievor's present classification are much more accurately covered-by the duties and responsibilities as set out in his position specification. As noted above, counsel for the Union indicated that this was a case where a Be~ry order would likely be sought. Before the need to consider the nature of an order to be made, a Grievor must first meet the burden of demonstrating that: {a) he is improperly classified; and (b) ~here is no other classification in which the Grievor's set of duties and responsibilities reasonably fall. This proposition is well established and was recently re-stated in McKim 2348/90, 234BA/90, at p.5. In McEim, the Board sl~ated, at p.5: In order to satisfy the first onus, the Grievor must demonstrate that a substantial part of his dut~ies fall outside the class standard~ This is well established in the classification jurisprudence. The question is a factual one in each case, and we are of the view that we must look both to the nature of the work done which is said to be outside of the class standard as well as to the amount of time spent doing it. We cannot find that the Union has satisfied the first onus. We do not find that the Board in Anstett overruled Rounding. Rather, in Anstet%, the Board found that the grievors had been improperly classified on a class standards argument that the grievors were not actually performing certain of the core duties 14 assigned to the position under which they were classified. Although the finding of the Board in Anstett looked at the pay disparity between the grievors and Industrial Officers, this was only for the purpose of ruling on whether the Industrial Officers were subordinates of the grievors within the language of the class standard. The rule in Rounding has not been demonstrated to be manifestly incorrect and we would be bound to follow it even if we regarded it to be merely incorrect, which we do not. Accordingly, for the above reasons, the grievance must be denied. This is a case where the application.of the pay equity agreement has created an apparent inequity insofar as the Grievor is concerned. Unhappily for the Grievor, and a much as we sympathize with him, we are not competent to remedy the unintended effect of the pay equity agreement which has resulted in a "pay inversion." The remedy for such an anomaly, as was noted in Rounding, is not capable of being furnished by us. No doubt, the realization that this is unlikely to be an isolated case will cause the parties to consider the greater implications of pay equity agreements. If we had accepted the arguments of Union counsel, there is a good chance that there would be an equally unintended result in which other pay equity adjustments would be requested based on the increase in the Grievor's salary, followed by further misclassification grievances based on wage inversions. In turn, the 15 re-establishment of the historical pay differntial could likely if successful, would give rise to further grievances based on the "pay inversion" arguments made to us, and so on. We would also note that counsel for the Union, in making his arguments, emphasized that the position taken by him was not to be taken as a criticism either by himself or the Union of the pay equity legislation. Nor is our decision to be taken as being critical either of the legislation or the agreements entered into as a result of it. Because of our decision it is unnecessary to deal with the alternative objection to arbitrability. 16 Dated at Toronto this 27~h day of August, 1992. M. Gorsky - Vice Chairperson J. White - h~ember D. Montrose - Member .. /'., " POsition Specitlcs,",,n & Class AIIocatlon.CSC 6150 ..... (Reler Io back . .arm ior completion instructions) n[afiO ~Det, ,,celvecl Pr~loul ~eri,,1 nurnb~. New I.IHi~ n~m~r For CSC ute only Cleaning Supervisor I 4 ~-~.600- 14 Position [Lite IPosition Cadre Clmss ~P'~"~"~ eame as above I 4[-7600-[4 BZOgs C~eane~ & Ee~e= 3 Solici~or General Administra~ion Divieion Accommodation Services ~25 Lakeshore Blvd., Toro~to6950~ ;o. of pieces Provider group leadershi~ 1o: ImmOlate Supe~i;0r'~ t[lll - 5upe~i~r't Potlt~on code NO. Of ootiliont / No, al place~ Director, [ ~J- ~~ Accommodation Services Branch 4~-7600-01 Purpose of position (wh, d~t thh papillae e~itt~l TO supervise the cleaning and servicing of O.P.P. General Headquarters buildings including 90 Harbour Street, 125 Lakeshore Blvd. and 128 Queen's Quay. Qu~[es ~nd ~el~t~ t~skt [.h~t %~ employe~ require0 to do, how and why? Indi~e percen~a~ al time spent ~n each duty) [.Supervises cleaning and servicing activities by: - determining need for and requisitioning purchase of cleaning supplies and equipment; maintaining related inventory control records; - issuing supplies to two Cleaners Foreman/Woman Night, as required; maintaining running total of supplies issued; - training and overseeing the training of staff by two Cleaners Foreman/Woman Night; noting and discussing work performance with Accommodation Officer or supervisor; - ensuring correct time worked by each employee, including absenteeism, vacation days, etc. is entered on work sheets and forwarded to supervisor; - testing, demonstrating and training in the use of new cleaning products, equipment and techniques; - checking methods and performance of all day and night staff; correcting and advising employees on performance, as necessary; - resolving discipline and performance problems of day cleaners on a regular basis and of night cleaners, occasionally when serious cases are referred by Cleaner Foreman/Woman Night; - referring unusual or serious discipline and performance problems to Accommodation Officer or supervisor; (See Overleaf) Knowledge of effective ' '~e of cleaning materials, m~thods and equipment; Knowledge of cleaning a ~ servicing routines. Skil. .o implement general instructions and co-ordinate cleaning activities. Supervisory skills to _ acciqnand ohcck th~ %,orko~.,esubord'~,n,,~ryS,,¢,al/..--Aa o (SEE ATTA~ED~,,, m A Thomson G. Cleat ai[o~tion Clatt tttfe lc,a,% code O~upadonel gt0up numar Ei[~tlve date [ I Day Month Y~a~ I Suildin~s Cleaner & Helper 3 ~ 50625 GO-O2A Ol ~ 03 I 1 hays cia.tried t~i$ ~o~ilion in ~cor~a~ca wl~ %ha CIvil Se~ice Co~i~si~n Classification St~ndard~ ~Or Ihs {eliding rea~o~: ~. ~ncum~ent is a group leaderreeponsible for work quality of subordinates engaged in cleaning and servicing duties in Ontario Provincial Police General Headquarters buildings. ~. Pos:tion involves assigning duties, training staff, inspecting work, requisitioning and keeping records of supplies and materials; testing and demonstrating new cleaning products and techniques and r ~commending vacation schedule. c. Incumbent works under supervision of an administrative official. Incumbent solves routine work problems including those referred by the Cleaners Poreman/woman Night, referring unusual or ~erious problems to supervisor. S,g~[~e of aught, zed e~tuator Oats Ty~ evalua~or'~ name .~' Instructions for completing form CSC-6150 Use lhls lo~m as Indicated below Ior all positions except those covered by the Executive Compensation Plan, Managemenl Compensation Plan or Office Admlnlslratk)~ Classified Full and Part.time positions: F(~rm lo be completed in its enlitely except lot Ihs Funclional Code box in Section 1, Unclassified Seasonal Positions (Group 3): Con, plate Sections I and 6 except lot the Functional Cocte box =n S~clion I, and IhS evatua- lion rationale ia Section 6. All other positions: Complet,on of thio Iorm in full o~ as set oul above lot Unciassilied Seasonal Pestilent, Is optional. lnstruc',ions lot coding Position Identifier Instruclions for coding Seasonal'Work Period Code [aS applical31e) Code 1 2 3 Classilied Positions Seasons Winter Spring Summer Fall I=ull.time i and their Dec. Mm'. June Sop. Peri.time 2 conseculive .lan. Apr, Jul. ecl. Unclassified *Positions order. Feb. May Aug. Nov. Group 3 a} Seasonal wo~ period 8 consecutive weeks or mo~e but Iess than 4 months 3 Build code as follows: b) Seasonal work period 4 conseculive · Single season, I,e., Spring Examples months or mo~e but less than 12 months 4 t. tndicate season, w,,~e ~ S,.~m,, Group 2 $ 2. Inserl. appli¢, code Group 1 $ tn loll hand box. so,,~ fC ~a fTJ ._L--..A---- Other Clown 7 · Multiple seasons. I.e.. Summer, Fall. Winler Instructions for coding $ch. Hrs. Work I. intricate seasons. 2. Inser~ code el alert · Com~lele this box lot R.P,T. Positions only. season in lei1 hand box. w~e, t., · Include porlions of hours to 2 dec,mg, pieCe,. 3. Follow with codes el NOTE: The average el the actual hours worked (less overtime) over 4 subsequenl consecutive _ s~;,,~ [? cor~seculive weeks by R.P.T. employees assigned to a posll~on seasons. must coincide with the Scheduled Hours O! Work Idenlif~ed tot that position. Any change to the Scheduled Hours OI Work w~ll require Ihs establishmen! and documenlaUon of e separate NOTE: Multiple seasons musl be consecutive Io quati~ a.s one posihon. posit~on. DUTIES A/~D R~ATEO TA~K$ £CQ~T'DI .41-7590-14 - making recommen,~tions to supervisor on cl~ .~ing staff's requests for leave or vacation or appointments; granting time off and early dismissal in emergencies and under special circumstances; - obtaining clarification of questions concerning regulations and procedures from supervisor and explaining these to employees; - noting the need for repairs or servicing to buildings or contents e.q broken windows, ~^-'- plugged drains, e~.; advisin~ appropriate Accommodation Officer; - checking tasks p~rformed by contractors to ensure work is performed to acceptable standard e.g. window cleaning, drapery cleaning, waste disposal, pest control, etc.; - checking invoices for supplies, repairs or servicing for' accuracy before forwarding to Director's office for payment; following up to resolve discrepancies with supplier or repair company'; - obtaining and reporting details of complaints or occurrences, including accidents and injuries; - providing guidance to Cleaner Foreman/Woman Night on cleaning procedures, scheduling, supervision,etc.; - overseeing, training and appraising the work of summer students performing cleaning duties; 2. Performs related duties such as: - picking up and delivering surplus furniture or arranging' for pick- up by Ministry of Government Services, as appropriate; - performing minor servicing or repair of equipment such as vacuums, polishing machine, carpet cleaning machine,etc, personally or arranging for major repairs to be done by an outside company; - participating in internal moves; 5~ - collecting money from machines in the washrooms on a regular basis; - arranging for pick-up and delivery of laundry; - arranging for disposal of recycled garbage; - arranging for drapes to be cleaned; - replacing absent day cleaning staff personally, as needed, to accomplish cleaning of buildings; - as assigned. ~ILLS AN~ KNOWT~F~DGE [~ONT'D) 41-7~Q0-.~ Written and oral communication skills to prepare simple operational reports and discuss problems or other work-related matters with subordinate ~taff. (~ c,.. Management Com~e~setion Plan - ~B ID~I~TION DATA (" * contrac~rs) To su~se ~d ~-ord~te gro~d ~n~ce. paring con~o[ ~d cl~g ~ ~d ~d go~[~t build~qs ~roughout ~e region. To ~s~e ~a~ con=a~ors provue semite 9~cified ~ ~e ~n~ac=. Major P~esponsib ilities: In a region covering four larqe to~m~s with buil~gs ha~g a to~l flor ~ea of ~u= 4,000 s~e ~=~s ~d ~u= 8 hec~es of g~ds, ~clu~g 3 ~k~g ZoO, is ras~ns~le for: ~e s~e~n of s=aff engaq~ ~ cle~g, c~et~g ~d 9arking c~[ du=ies in ~d ~d aspired build~gs; 2) ~e ~sp~t~n of ~e ~rk of c~=ractors ~o ~s~e ~a= cle~Lng, c~g ~d m~n~ce of ~e gro~ds ~e ca~i~ out effec=~ve[y; 3)~e pr~a~on of re~s on =es=ed produ~s ~d ce~i,c~es, fee~ ~d~ ~ice9; 4) ~c~tion~ ~ ~e selection of ne~ staff ~d merit ~creases or ~scipl~ acti~ for s~rdLqa~e s=aff. FAC~ ~ALYS ~ ~ow ledge: WO~ =~eS a ~or~gh knowie~e of bu~d~g c~e~g practices and p~mm; g~ kn~[~e of bull~g clean.g, gro~d ma~cenance a~ p~k~ consol t~i~es, pr~uc~ ~d e~ipmen~, work also d~nm~a~d skill ~ ~e practica[ appiicacl~ of clean.g, care~g a~ ~n~ce and p~k~O opera.ohs. ~ c~ication 9kills are r~ to ~te~rec con~ac~s, ~e rec~-~cions, prep~e repot=s, co~e~dence a~ [laise wl~h con~actors and clients. skil9 are neces~ =o recc~end on ~e selection of 9=aff. merit ~cre~es and disclp[~ ac=ion. Judqeme nt: Un~r ~e q~era[ supe~isi~n of ~e Co-ord~a~r. Operations ~d ~=~ce. judg~n~ is exerc~ed ~ ~te~ret~g ~e te~ of con=ra~9 ~d re~lv~g dispu=es; ~ ~di~g co~[a~=s from clients regard~g ~effici~c cie~q or ms.ten.ce work, or a~ge co e~i~ent b~l~gs~ in apprais~q che ~rfo~ce of staf~ ~d reco~endkqg merit ~cre~e ~d/or discip [~_~ action. {o.,.ot.~ July [. [98[ (~owiedge Factor ~e~ per Credentialism {~ ~.~. Management Comoensation Plan ~.., c,....,.. Evaluation Stanctards OPERATIORAL GENERAL OPERATIONAL OGNiI,- L Judq~.~n=: ( con t-'knued) Judgemen= is also exercised in assessing che work of con~ractors, and obtaininq their c~p~iance with the =erm~ of the contract~. Accountability: The incumben= is ~{rectly accountable for: Io~ ~ gove~t~ied b~i~g~ ~d gro~ds ~ ~e region. ~=erial ~d F~ci~ ~e semi:y, s:orage, ~=~ce ~d repair of ~ ' all cle~g ~i~: ~d s~plies. ~so en~es liqh/s ~e of~ ~d ~ors ~d ~d~ ~e lo~e~ afar cle~g o~ra=ions ~e~s~ ~e ~J~d =o ~for~le =~ra~es. Approves ~%~ices for pa~= up~ ~ie~on of seduces or go~s. Pe~o~e~ Su~~g [ C~et~g For~ ~d p~vid~g ce~ical su~~n =o 5 ~e~ers. Moni~r~q ~d ~sess~g ~e work of cle~g con.at.rs ~ ~e r~io~. ~e ~ of ~c~s is su~ ~a= faii~e =o supe~ise s~ff ensue p~p~ clewing, care~g ~d ~ten~ce of g~ds ~d ~k~g Lo=s, ~c[u~g m~i=or~g of ~e c~a~ors ~uld result co~[a~=s ~ ~er m~iscr~s, ~ge ~ ~ish~gs ~d fix:utes, caus~g ~creased f~ci~ costs of repaira ~d Con t~ac~s: Ln=ernal Con~a¢~s clien= m~is~ officials ~o resolve problems ~d E~al ~~s cl~e ~n~= wi~ senior representatives of 04,, O~ '~u4 June 1, 1978