HomeMy WebLinkAbout1992-0904.Rolfe.95-06-05
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ONTARIO EMPLOYeS DE LA COURONNE
CROWN EMPLOYEES DE L'ONTAFlIO
GRIEVANCE COMMISSION DE
1111 SETTLEMENT ~
REGlEMENT
" . BOARD DES GRIEFS
180 DUNDAS STREET WESTS/JITE 2100, TORONTO, ONTARIO. M5G lZ8 iELEPHONE/T~L~PHONE (416) 326-1388
180, RUE DUNDAS OUEST BUREAU 2100. TORONTO (ONTARIO) M5G lZ8 FACSIMILE /TEL~COPIE (416) 326-1396
GSB# 904/92
OPSEU# 92E291
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGA~NING ACT
Before ~.
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Rolfe)
Grievor
- and ...
The Crown in Right of Ontario
(Ministry of Correctional services)
Employer
BEFORE: S. stewart Vice-Chairperson
I. Thomson . Member
F COllict Member
FOR THE I Anderson
\ GRIEVOR Counsel
Scott & Aylen
Barristers &. Solicitors
FOR THE L Marvy
EMPLOYER Counsel
Legal Services Branch
Management Board Secretariat
HEARING April 18, 1995
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DECISION
In a grievance dated April 22, 1994, Mr. R. Ro'lfe, a I
correcti9~al Officer ~mployeq at Metro West Detention Centre,
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claims reimbursemeht at premium rates for holidays I tha,t he was
not assigned to wqrk ,for two periods between April 1986 and July
1988 and August i989 and ~uly 1991. The~e was a preliminary
objection to tim~Iiness raised by the Employer which was
dismissed -in an i~terim decision.
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The parties presented the Board with the following agreed
statement of facts:
1. Mr~ Rolfe began working as 'a correctional officer
at Met:t:'opolitan Toronto West Correctional Centre in
1975. "
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Staff Training
2. In April 1986 Mr. Rolfe was at the C03 level
(supervisor). As a C03, he was given the assignment
of Staff Training Officer to teach new recruits. He
was requested to' take the assignment and believed
that it would last about one year, however he.
remained in the assignment for two years, until
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3. As Staff Trainingc5fficer, Mr. 'Rolfe was not
provided with a "work schedule", as he would have
been as a regular correctional officer. Rather, it
was understood ~hat while in this assignment his
regular schedute would be days, from Monday to
Fr ip.ay . .,
4. As Staff Training Officer' Mr. Rolfe was not
permitted to work on the stqtutory holidays which
fell within 'his regular schedule.
5. Mr. Rolfe was not told of the "no statutory
holidays" rule when he took the Staff Training
position Rather, on the day before the first
statutory holiday of his new assignment ;he was told [that
he] would not be working the following day nor ~ny other
statutory holiday which fell on one of his regularly
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sche~uled work 'days wl)ile he continued to perform
this assignment .- - .
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6. Mr. Rolte never received written notice of the
Tequirement not to work on th~s or any other statutory
holiday.
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7. During this period that Mr Rolfe'sre-gular
assignment was ,as staff Training Officer Mr. RQlfe was
periodically assigned to perform other duties, including
the regular d~tiesof ,a C03 on-line su~~rvisor.
8. .other correctional officers were occasionally
assigned to do staff training work when Mr. Rolfe was
unable to so. ,-'
9. Whiie Mr. Rolfe~ was assigneq to do special duties
as staff Training officer, superVisory positions were
sometimes done [sic] by correctional officers o~ a lower
rank assigned as "acting" supervisors. These persons
..l....1 ip acting positions aqtually wQ~~ed all of the
statutory holidays that theywer~ schedu~e~ ~o work.
Likewise, all pupervisors actually worked the
statutory holidays that they were scheduled to work.
Many of these persons working statutory holidays would
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have less sen~or~ty than Mr. Rolfe.
Cleaning Crew supervisor
10. From August 1989 to July 1991 Mr. Rolfe was a CO2
(red-circled C03) regu)arly assigned work as Cleaning
Crew Supervisor. His sche~ule was not set out in a I
written form provided on a periodic basis, as it would
be for most other correctional officers. R~ther, it
was understQod to be ,~ regular ,day shift from Monday
to J!riday. ' ,
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:1,.1. As Cleaning Crew Supervisor Mr. 'Rolfe was not
pe~~itted to ~work on s~atutory holidays.. Mr Rolfe
was not told of this rule when he took the joq.
Rather, his supervisor, Ranja wijessekere told-'him
o~ a Friday that he W9u+d not be working the statutory
holiday occurring 011 tQ.,e following Monday nor any other"
statutory holid~y whic~ fell on one of his regularly
scheduled work days while he continued to perform this
assignment.
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12 Mr. Rolfe never received written notice of the
requirement not to wor~ on this or any other statutory
holj.day.
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13. Cleaning and cleaning crew supervision are carried
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on at Metro West Detention Centre ~vety day of the
week~ incl~dihg ~eekends and ~tatutory'holidays All
'I basic tasks such as garbage land f~oors are done every
daYi while- ionger term jobs such'as windows 'and walls
are' also done on regular weekdays. Thus, on statutory
'holidays, during the period that 'Mr. Rolfe was
regularly assi:gned to 'be Cleaning Crew Supervisor,
these duties were carried out by other correctional
officers. Many of these officers would have less
seniority than Mr Rolfe,.
sc~edulinq a~ Metro west Detention Centre
14-. Most correctional officers are scheduled on rotating
shifts which include statutory holidays. These
correctional officers are generally permitted to work
those statutory holidays which fall in theircegular
'schedule. -
15. A small group OI C02 correctional office~s are
designated as "auxiliary" and work days only, Monday
to Friday. These officers do work outside of the cell
units,Jsuch as accompanying young offenders to the
doctor, overseeing visits or assisting with meals.
These officers are permitted to work all of the
statutory hol~days which fall within their regular
,schedule. ,- "'-
16'. At any given time there are casual employees and
fulL time correctional officers at work as C02s.
During weekdays there are also auxiliary correctional
officers. On statutory holidays, toe employer reduces
the total staffing comp-lement to a minimum "redline"
level. In determining who will be authorized to work,
the policy of the employ~r is to first direct casual
employees 'not to report to work. If the resulting
staffing complement continues to be higher than desired,
the employer will thefl direct full time correctional
officers not to report to work, in reverse order of
seniority, ie starting with the least senior
employee. I
17. On some or all of the statutory holidays during the
period that Mr. Rolfe-;was a C03 regularly assigned the
duties of Staff Training Officer, there was a less
senior C03 working the day shift on the statutory
ho1.iday in J question Mr. Rolfe cc;mld have worked on
statutory ho'lidays by taking the place of a less
senior C03 supervisor who was scheduled to work the 8
hour day shift which he normally worked.
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18 bn some, or all of the statutory holidays during
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the period tl1~t Mr. Rolfe was a C02 reg\llarly assigned
the .duties 'of CIEgming Crew Supe~visot therewa,~ a
less senior-C02 working the day shift on the statutory
holiday in qu~stion.~ Mr.. Rolfe could have worked
statutory holidays by taking the place of a les~
senior C02 correctional officer Who was scheduled. to
work the 8 hO\lr day shift which he normally worked
19. It is not unu~~al for ~ 9orrectional officer to
be assigned to perform wo~k outside his or her
regularly assigned duties. For example1 a line
officer normally assigned to work_ with female
offenders may be temporarily assigned to work with
male 9:e;fen~ers. Similarly, a 'l:mpervisor ~ssigned
to wqr:k i,n the f~male section mig~~ move -into the,
male secti<;:m. -',
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20. At no time during the relevant periods diqthe
employer enquire of Mr. Rolfe as to his availability
to work on a given statutory~oliday.
2,1. Mr. Rolfe wa~ rea~y and available to work on
each of the statutory ho+iday~ during the relevant
periods, if he, had been asked.
22. Mr. ~olf~ cou).d }lave ,asked to be re-assigned from
the positions of staff training officer and subsequently
cleaning crew supervisor. Mr. Rolfe did not make such
r a request. The employer was unde~ no obligation to
honour such a reque~t. I
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23. Mr. R.qlfe did ~ot ,have the schedules contained in
Exhibit 5 pri9r to Apri~ 18, 1995. -
Exhibit 5, referred to in paragraph 23, is Mr~ ~olfe'.s work
schedule from. F~bruary, 1987 t~ February, 1992,.
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We were referred to the following provisions in the 1986-
1988 Collective Agreement, the agreement inexistence during the
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~ first period of Mr. Rolfe's claim
10.01 Shift schedules ~hall be posted not iess
than fifteen (15) days inadvan,ce and there
shall be no change in the schedule after it
has been posted unless notice is given to the
employee one hundred and twenty (120) hours
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in advance of the starting time of the shift
as origina~ly scheduled. If the employee
congerned is not notifi,ed one hundred and
twenty (120) hours in advance he shall be
paid time andone~half (1 1/2) for the first
eight (8) hours worked on the changed
shift provided that no premium shall be
paid .wher.e the change of schedule i$.
caused by events beyond the ministry's
control.
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19.~ -Wh~re an, employee works on a holiday includ~d
under Article 48 (Holidays), he shall be. paid
at the rate.of two (2) times his basic hourly
rate for all hours worked with a minimum credit
of seven and one-quarter (7 1/4), eight (8),
or the number of ;regularly sc:;:heduled hours,
as applicable.
19.2 In addition to the payment provided by section
19.1, an employee shall receive either seven
and one-quarter (7 1/4), eight (8) hours pay
\ as applicable at his basic hourly rate or
compensating leave of seven and one-quarter
(7 1/4) or ~ight (8) hours as applicable,
providing the employee opts for co~pen~ating
leave prior to the holiday.
19.3 When a holiday included under Article 48
(Holidays). coincides with an employee' f?
scheduled day off and he.does not work'
on that day, the employee shall be ~ntitled
to receive another day off.
19.4 Any compensating leave accumulated under
sections 19 2 and 19.3 may be taken 'off at a
time mutually agreed upon. Failing agreement,
such time off may be taken in conj~nction
with the employee's vacation leave or
regular day(s) off, if request~d one (1)
month in advance
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19.5 Any compensating leave accumulated under
sections 19.2 and 19.3fin a calendar year
which is not used before March 31 of the
following year shall be paid at the rate it
was earned Effective March 1, 1978, the
March 31 date may be extended by agreement
at the local or ministry level.
19.6 Notwithstanding anything in Article 19,
employees who are in classifications
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assigned to ~chedule 6~and w~o are required
to W9rk on a holiday included in ,Article 48
" J (Holidays):sha'll receive equj,valent time off.
In the 1989 -1991 Collective Agree~ent, the agreement
applicable to the second period of Mr. Rolfe's claim, Article 19
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was amended by the insertion of a new subsection. The following
subsection appears in thqt collect~ve Agreement as 19 3, with the
following provisions renumbered accordingly:
19.3 It is understood that sections 19.1 and 19.2
apply only to an employee who is authorized
) to work on the holiday and who' actually works
on the holiday, and that an employee who, for
any reason, does not actually work on the
holiday, shall not be entitied to the
payments described herein.
Mr. Rolfe was paid at his regular rate for the holidays in
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issue. The Union did not advance theposit~on that there had
been a violation of the specific' provisions of Article 19.
Indeed, it was ack~dwledged that the issue of an employee's claim
of entitlement to work for premium pay on a holiday had been
dealt witn on a numbe:: of occasions by this Board and that it was
well established, prior to the 1989-199~ amendment to Article 19,
that a claim to premium, pay is pr~dicateq on an assignment to
work on a holiday and the Collective Agreement does establish
entitlement on the part of any particular employee to be assigned
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such work. Previous decisions which have dealt with this issue
include Birse 338/83 (Samuels) , Gillies & Botham, 316/88
(Samuels), Adams, 511/83 (Verity), Wilson, 768/89 (Samuels) and
Murphy, 1102/93 (Oissanayake).
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While acknowledging~that the assignment of any 'particular
employee ,to work on a holiday and thus be paid" premium pay' .is a
matter that falls within the Employer's discretion, it was,the
position of the Union that the Employer has violated its
obligations under the Collective Agreement, by act,,ing in a manner
that is unreasonable. It ~as the ,position of the Union, that
having. es'tablished seniority as a basis for .determining who would
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be given an. opportunity' to work on holidays, the Employer ought
to have considered Mr. Rolfe on the basis of his. seniority. Mr.
Anderson argued that its failure to do so was unreasonable and
further submitted that the disqualification of Mr. Rolfe on the
basis 'of the particular positions that he occupied"'was an
inapproprciate fettering of its discretion We were referred to
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Meeks, 1429188 (Slone), where the Board concluded that the
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grievor's Vacation had been.. revoked unfairly,. In that case there
was no explanation from the Employer as to why the grievor was
required to cancel his vacation to undertake a firefighting
assignment while another employee was not and where'the
insistence on an employee undertaking such an assignment was
contrary to ~inistry policy~ Mr. Anderson argued that the Meeks
case is similar in principle to the'case before us and that a
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similar result should follow.
In his ,submissions, Mr Marvy argued that the grievance
should be dismissed on the basis that there is no yiolation of
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the express terms of the Collective Agreement. In the
alternative', Mr. Marvy submitted that" any obligation on the
Employer to exercise its discretion. in a manner that is
reasonable haS: been fulfilled in this instance
In Murphy, supra ,. ,the Board considered the EIt.lployer_' s
,ob1igations 'in r.elation to the assignment o~ employees to work on
holidays and thus "be paid premium pay. The Board accepted~tha~
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there was an obligation on the part of the :~mployer to,~xercise
its discretion in a-good faith manner, an obligatiop embodying,
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in c~rtain respects, ~n obligation to act rea~onal;>~y.- ~n Murphy,
~ the Board quotes at some length from the ,decis~on in Bousquet,
541/90 (Gorsky), where the Employer's obligations in instances
such as these are dealt with in a detailed analYij;is. At p. 58 of
Bosquetit is noted that an exclusive right on the part of the
Employer "... does not mean that the Employer ha~ carte blanche
to do wJlat it wishes...". The decision goes on to note that:
...many words have been used to describe the possible
ways of breaching fairness obligations that may be
imposed on an employer in administering rights granted
under a collective agreement: arbitrary, discriminatory,
unfair, bad faith, unreasonable.
At, p. 59 of the decision reference is made to Schiralian, 914/86,
(Roberts), where i:t is stated, th~t rtRe~sonablenes,s i~
this context is a species of good faith" At pp 59-61 the
decision in Bosquet goes on to state as follows
I~ commenting on the U$e of the term "unreasonable"
in some earlier decisions of the Board dealing with
the good faith exercise of the statutory right to
"release" a probationary employee, the Board stated,
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in Shaw, at pp. 5-6:
Whi~e this term [unreasonable] is utilized
in the earlier decisions we do not take it
7 to mean that we can review the merits, of the -r
employee's job performance and reinstate
him if we ,find that assessment was "unreas;onable"
that the employee had not met the job requirements.
Reasonableness in this context is a speci~s of
good faith. Whereas the phrase "bad faith"
could encomp~ss a release improperly motivated
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or mal1c1ously 1ntended, "unreasonableness"
speaks more to an objective a~sessment that
the release did not flow logically-or rationally
from the, facts. If, for example, there was
simply no evidence that a probationary employee ,-
had not fulfilled or could not ~ulfill the job
requirements, then no matter how well meaning
were the actions of his superiors, the release,
would have been an unreasonable exercise 'of
authority.,
The Board in Shaw also dealt with the fairness
requirement that there be a rational relationship
~ between the facts and the release (at p.6). This
- factor was found to be "nearly synonymous with
'reasonablene~s' ." In ,holding that (ibid.) the
release can be reviewed as a discharge if the
employer's "assessment that, a certain set, of facts,
justifies release i~ 'irrational' on any half-
intelligent view of the matter," the Board
cautioned (ibid. ) that the rational relationship
test should not be placed too high, as:
- I,t is easy to brand as .. irrational" any
thought process or decision with which
one does not agree. The Deputy Minister
must be free to make decisions, without
Qeing found to have acted irrationally
merely because a board of arbitration
~ might have come to, ~ different decision.
That is, the test of good faith, in this context I
is not one of correctness.
In applying the foregoing principles to the facts before us
we are unable to conclude that the Employer has engaged in an
unreasonable exercise of authority by virtue of not assigning Mr
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Rolfe to work 6n holidays on the basis of hi~ seniority. It is
apparent that the decision to preclude Mr Rolfe" from being
considered for work on holidays arises fr9m 't;he assignment he had
been giv~n at the relevant times. There w?s no evidence that the
failure to assign work on holidays to persons in those
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assignmen~s' wa~ rerated to '~nything oth~r than that particular
assignment. The scheduling" of correctional officers regularly
assi9ned to' shi-ftwork 'to work on holidays" in accordance with
their regular rotating schedule with any ~reduction in staff to be
based on seniority within that group in preference to
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correctional officers given certain strai~ht day assignments is
not irrational on its face. The fact that other positions,
including acting supervisors and auxiliary o~ficers continued to
be assigned to their regular day schedules does not, in our view,
properly render a characterization of the circumstances of ~r.
Rolfe as an irrat'!onal exercise of managerial discretion.
Mr. Anderson characterized the circumstances of this case as
the Employer having decided that entitlement to work on holidays
will be based on 'seniorit~ and then inappropriately fettering its "
discretion by failing to apply that decision in the case of Mr.
Rolfe~ In our view, the more appropriate characterization of the
circumstances before us is that the Employer has determined that
the assignment to work on holidays will be based on an employee's
pa~ticular wor~ assignment at the time. While, within the group
, of employees whose work assignments carry with them an assignment
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to work on holidays any conflict will be r~sq):v,~d on the basis of
'\ senio;r~ty, the fact that a p~rson 'in a position that has pe~n
excluded from anas9.ignment o~ this work at the. outset does not
~ave his or her senio~ity ,c9nsidered does not constitu~~ an
inappropriate-fettering o~ dipcretion, given that those positions
have been excl~de~ from the outset.
In our view" the facts before us are clearly distipg~ishable
from the. fac~s be(ore this Board ,in Meeks, supra. In that case
the Employer failed, ~o comRly with a.po~icy th~t on its fape
included the gr~evor. The E:rnp,loyerengaged in differential
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treatment of anoth~r employee 1n the v~ry s1tuat10n of that
grievor. This is: not analogo~s t.o the situation before us here.
The Employer in tpis case has given preference in scheduling work
on holidays to employees wpo work shift wor~ in accordance with
their regular schedules in preference to persons assigned to
certain day positions. I~, is apparent that the policy being
applied here excludes ,persons in the ~ssignments that the grievor
was occupying at the relevant times and thus this is not a
situation where the Employer is not acting in accordance with its
policy. Given the fact that other office~s who are assigned to
work on holidays are engaged in different duties, We are unable
to conclude that their continued assignment to work on holidays
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in accordance wit~ their schedule constitutes differential
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treatment in the sense that it was found to exist in Meeks.
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As Mr. ~nderson acknowledged, the Union carries the onus in
this case. While the failure' to provide an explanation by a
decision maker as to the basis for the, manner in which a
particular matter is dealt with'inay lead the Board to conclude
that its decision is without-~easonable foundation, we are unable
to conclude that a prima facie 'case, calling for such' an
explanation, is made out on the facts before us. A rational
basis for distinguishing Mr. Rolfe~s circumstances from
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circumstances in which other employees are allowed to work on
paid holidays is apparent. While there may be a better, more
equitable approach, we are unable to conclude~ on the evidence
before us, that the approach that has been taken here is
unreasonable. Accordingly, the grievance is dismissed.
Dated at Toronto, this 5thday of June, 1:995.
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S.L. stewart - Vice-Chair
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I~omson - Member I
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F. coll~' Memb~r
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