HomeMy WebLinkAbout1992-2050.McPhee.93-10-21
ONTAR(O ~C. t"'-~ -- -- ..- -..,---.
- ,
-,-
EMPLOYES DE LA COURONNE ''v:._''''''-
- CROWN EMPLOYEES DE L 'ONTA RIO
- 'r
ti?- 1111 GRIEVANCE COMMISSION DE
,
SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 2100, TORONTO, ONTARIO, M5G IZ8 TELEPHONE/TELEPHONE (416i 326-1388
180, RUE DUNDAS OUEST BUREAU 2100, TORONTO (ONTARIO) M5G IZ8 FACSIMILE /TELECOPIE (416) 326-1396
2050/92
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (McPhee)
Grievor
, - and -
The Crown in Right of ontario
(Ministry of Correctionai Services)
Employer
BEFORE: A.Barrett Vice-Chairperson
J.C Laniel Member
J Miles Member
FOR THE M. Bevan
UNION Grievance Officer
Ontario Public Service Employees Union
FOR THE A. pruchnicki
EMPLOYER Grievance Administration Officer
Ministry of Correctional Services
HEARING May 12, 1993
August l3, 1993
, September 1, 2, 1993
~--
C~'
.,....,., ~~
" :.,-..
D E CIS ION ,:,,:,,~.,'
1,1'1
(i}
Mr McPhee, who is a correctional officer at Hamilton-
Wentworth Detention Centre, grieves a 20-day disciplinary
suspension without pay for using excessive and improper force
I
\
against an inmate and directing a racial slur at him
The letter setting out the penalty and the reasons for the
penalty was written by Acting Superintendent Morris and is
reproduced below
"August 5, 1992
Mr D McPhee
Apt. B
247 Young Street
Hamilton, Ontario
LaN 1W1
Dear Mr. McPhee
A meeting was held in the Boardroom of the Hamilton-
Wentworth Detention Centre on Friday, July 31, 1992 at
10 00 hours to discuss the allegation
1 That on July 21, 1992 you did physically
assault an inmate
2 That on July 21, 1992 you) behaved in an
unprofessional manner in that you did utter a
racial s~ur directed at an inmate.
I
At this meeting were yourself; Mr C. Boles, your
employee representative; Mr J Featherstone, Senior
Assistant Superintendent; and myself
Information was presented to support the allegation and
you were given the opportunity to refute the allegation
or to mitigate your actions
In reference to the first allegation, I find that you did
admit to striking the inmate and I have det~rmined that
the amount of force used was excessive and improper Such
behaviour is an abuse of your position C!-ndcannot be
condoned :I am, therefore, imposing a penalty of a
fifteen day (120 hour) suspension without pay
-... \
-
( t
\1:? '
2
'"
n
In regard to the second allegation, you admitted to
making tJ1e racial slur directed at the inmate-. You have
agreed that such comments are totally unacceptable
Racial slurs can poison the atmosphere of an institution
and seriously jeopardize the relationships between staff
and inmates. I am, therefore, imposing a penalty of a II
five day (40 hour) suspension without pay
The specific dates of your suspension will be the twelve
hour shifts normally worked August 7,8, 9, 12, 13, 17,
18, 21, 22, 23, 26, 27 and 31, 1992 and the first four
hours of the shift scheduled for September 1, 1992 This
supercedes my letter to you dated July 31, 1992 regarding
the terms of your suspension
I must also warn you that any future incident involving
either excessive force or racial slurs may result in your
dismissal
Sincerely
I
F W Morris
Deputy Superintendent"
The Shift Supervisor on duty on the night in question was Mr
Farkas, and he arrived at the day room area where the incident
occurred just after it was allover, and several other correctional
officers who had responded to the blue alert had matters ~ell in
hand. He was advised that there had been a physical altercation
between inmate Toth and Mr. McPhee. Mr. Farkas asked the inmate
what had happened, but he refused to provide an explanation and
insisted that his lawyer and the police be called in order that he
could lay an assault charge against Mr. McPhee Mr Farkas then
went to see Mr McPhee, who was in a staff room, and as.ked him what
had happened As a result of what Mr McPhee told him over the next
few minutes, Mr Fa~kas decided that Mr McPhee had used excessive
force and was in the wrong He ordered Mr McPhee down to his
I
\
\
~"'::'
, ~.~~;;.~ ;~
':~...'" 3
~
" office on another floor to talk further with him. First, he sent
Mr McPhee out of the building to get coffee, ~s he says, to allow
him time to cool down He used the time Mr McPhee was absent to
telephone the "on-call" duty officer, Mr Faajertag, and brief him
on the incident He told Mr Faajertag that Mr. McPhee struck the
prisoner several times- in response to name-calling by the inmate
Mr Faajertag then telephoned Mr Morris, the Acting
I
Superintendent, and told him what Mr Farkas had said Then Mr
Morris telephoned Mr Fatka;s and was told the same story Mr
Morris told Mr Farkas to suspend Mr McPhee with pay pending an
investigation He also decided to call in an Inspector from the
Investigations and Security Branch of the Ministry to conduct an
outside investigation
By the time these tel~phone calls were completed, Mr McPhee
had returned with coffee and had another conversation with Mr
Farkas Mr Farkas did not make notes of this conversation, nor of
his earlier conversation with Mr McPhee Mr Farkas testified that
Mr McPhee admitted that he had initiated the use of force because
he had become extremely upset with the name-calling by the inmate
and had "lost it" Mr McPh.ee allegedly said that he could not
allow an inmate to get away with that kind of name-calling and he
J
had to protect his reputation. He also talked about his father who
had a reputation as a fighter and had some golden glove
accreditation. He wanted to go back up to his unit and address the
inmates and staff, but Mr Farkas would not allow it nor did he ask
why Mr McPhee wanted to do this Mr McPhee also said that he made
-' " --. __u_ -----
G
~ 4 .
~ a mistake by doing what he did in full view of the other offenders,
he should have removed the inmate from the day room where no one
could see Based on what Mr McPhee said, Mr Farkas concluded that
Mr McPhee had grabbed the inmate in the neck area, asked the
inmate to repeat his comments, which he did, then- noticed the
offender starting to bring his hands up which he interpreted as an
aggressive manoeuvre, so he struck the offender in the face with
his right fist The offender fell to the floor and Mr. McPhee
punched him in the head area two or three additional times
Mr Farkas was shocked at these revelations, which he felt
revealed a very bad mentality for a correctional/officer This
surprised him because he had known Mr McPhee for years and had a
high regard for his skills and behaviour as a correctional officer
He instructed Mr McPhee to go into the chapel and write an
-occurrence report, which is required by all involved in an incident
(
like this Mr Farkas also called in a union representative of the I
Employee Assistance Program to help Mr _McPhee calm down and deal
with his emotions Similarly, all of the correctional officers who
responded to the blue alert and the officer who.. was present
throughout the inc~dent were required to write occurrence reports
Mr Farkas also called the police pursuant to the inmate's
request A police officer came and interviewed Mr Toth and the
grievor, but he refused to lay an assault charge because he did not
believe the inmate's version o~ event~.
(
( ( ~
5 ";:>.-
" Mr Farkas was, aware that the inmate had a current civil suit
\ pending against Correctional S_ervices Canada with reference to an
earlier eye injury, and he assumed from the way inmate Toth was
I
talking that there would be another law suit launched over this
incident He sent inmate Toth to the hospital for examination where
it was revealed that his injuries consisted of multiple abrasions
on the left-temple area proceeding downward to the left cheek-bone,
slight scratches on the left side of his nose and a small amount
of blood present in the white of his left eye
!
The outside Inspector, Mr Turner, arrived at the Institution
just before 6 00 a m and was briefed by Mr Farkas, who himself
\
wrote an occurrence report and gave it to the Inspector The
Inspector then collected all of the occurrence reports and
interviewed all the makers of them and all of the inmates who were
I
in the day room area as well He did not have a formal interview
with Mr Farkas, which is surprising because Mr Farkas had the
most damaging evidence to give against Mr McPhee in the form of
his alleged confession In fact, it was this alleged confession
that coloured the entire investigation because any evidence that
contradicted the alleged confession was not believed In
particular, Mr McPhee's back-up officer, Mr Filice, who was
{
present at the grille of the day room area and witnessed the entire
event was not believed because he said that the inmate raised his
hands in an aggressive gesture before Mr McPhee took hold of him,
not after Mr McPhee, in his occurrence report and in his
I
interview with the Inspector, also said that the inmate raised his
-- - - "- ~- -- ~- - --
-- -
i
I
6,,' t~" -- -- .---
~~~t. 6 '.,,1
C,
.1 hands in an aggressive gesture prior to Mr McPhee taking hold of
him This was the crucial difference because, as all witnesses at
the hearing testified, Mr McPhee would have been justified in
grabbing the inmate if he thought he was about to be assaulted.
\
We set out the substance of the occurrence reports of Mr
Filice and Mr McPhee which corroborate each other in all material
respects, although they had no opportunity to collaborate prior to
making their reports Below is Mr. Filice's occurrence report
"Dear Sir,
On July 21, 1992, I was working as support officer
for 5A At approximately 20 25 hours POD Officer McPh~e
was in the left dayroom for a tour An argument ensued
between i/m (Toth) andC o. McPhee Standing at the grill
I heard i/m (Toth) threaten Mr McPhee calling him a
, diddler I while they were both watching a television
?rogram on the 'Kristen French murder' At this point Mr
McPhee requested the inmate repeat his comment The
inmate became belligerent and raised his hands in a
threatening manner towards Officer McPhee In response
Officer McPhee took hold of i/m (Toth) with both hands
on his collar and wrestled with him to the ground in
order to control him I pushed the 'all staff' button and
immediately opened the grill to let officers in By this
time af i s t fight ensued between C 0 McPhee and i/m
(Toth) The inmate was consequently r~moved from the
dayroom and placed in segregation "
Next is Mr McPhee's occurrence report
"Sir
On the above date I was the officer in charge of 5A
on the 1845-0715 shift At appro~imately 2020 I went into
the left'dayroom for routine early lockup. The i/m' s were
granted a late night until 2130 on request of the
Hamilton-Wentworth Regional Police for the special on
the Kristen French abduction After locking the cells
down for early lockup only several of the i/m's entered
~ - -- _. _ !..t:._ - ~. ~ .'. - .. :: __ _ .L_~ _ - ..- ,- ---- ---- ( - -
.- --> c--- ('
-"".. ~ 7
their cells Seve~al ilm's asked if I would re-open some
of the cells as they forgot articles in their cells I
returned to the back of the dayroom to re-open the cells -..
required After re-locking the cells ilm (Toth, Richard
#635575596) asked me to return back to cell t5 his cell
to re-open it as he forgot something I told him that I
can't be going back and forth to open cells and to get
what he needed the first time However I did return to
open his cell as I had re-opened several cells and it
would not have been fair to not open his When I opened
his (i/m Toth) cell he did push the door open against me
and said 'sorry about your fucken life, just open my
fucken door' When ilm (Toth) entered his cell I did say
to him to 'watch his mouth and get your stuff' Nothing
else transpired at this time I/m (Toth) picked up his
dark blue button shirt an9 did exit his cell I then went
to the front of the dayroom approximately ten yards from
the grill entrance I/m (Toth) was adjacent to me
approximately two yards away to my .left watching the
aforementioned special telecast I did pause for a moment
to observe the telecast and ilm (Toth) did say to me that
I was the officer who raped and diddled the training
female officers at the Bell-Cairn training development
centre I did turn to i/m(Toth) and while approaching
him asked him to repeat himself I did hear him say quote
'you're probably the diddler, rape hound who did the
girls at Bell-Cairn' As the space between us closed I
did feel ilm (Toth) was hostile Especially after what v
he said to me 11m (Toth's) hands moved above his waist
toward the level of his chest. I then did take hold of
ilm (Toth) by the fro~t of his blue button shirt in tHe
lapel area I/m (-Toth' s) hands moved towards me and I did
push him backwards and with a closed hand did strike him
in the face area I/m (Toth) did fall to the floor with
this officer holding his right lapel I did strike ilm
(Toth) in the head area as we struggled on the floor The
'ALL STAFF' button was hit by my partner officer Marcello
Filice COl simultaneously and as other officers responded
to the alarm the altercation ended before they got to the
left dayroom in that i/m (Toth) was subdued and I was no
longer fighting with him I left ilm (Toth) to my fellow
officers, no other i/m' s were involved I returned to the
staff station and entered the altercation in the log book
as required Subsequently my lieutenant Mr Andrew Farkas
OMl6 removed me from the level to inquire as to what had
happened I/m (Toth) was taken to medical for assessment
I did not receive any serious injury and was ordered to
write this report as required This matter is currently
awaiting adjudicat'ion by you or your designate
Respectfully,
Dennis McPhee, CO2
)
--- --........-- c\~, -_._--- ---------~
~"
":,;.,,,
'I~~p? 8
It should be noted that a week previous that the
above mentioned i/m had m~de comments that were
derogatory to me for no reason Also that I did strike
the i/m three or four times as we struggled, no more "
Having interviewed all of the witnesses at length, Mr Turner
said in his investigation report "I could not confirm if Toth had
raised his hands towards Mr McPhee in an aggressive stance before
the blows were administered " However, he concluded "Mr McPhee
stepped towards inmate Toth and asked him to repeat what he had
said and Toth obliged him Mr McPhee momentarily lost control of
the situation and struck Toth several times on or about the left
side of his face."
All management witnesses at t1he hearing testified that if
events had occurred as described by Mr. Filice and Mr. McPhee in \
\
their ~ccurrence reports and in their testimony, then Mr McPhee
was justified in using the force that he did It is only because
I
of the sequence of events as described by Mr Farkas that he was
found to have used excessive force Interestingly enough this
}
contradiction between what Mr McPhee allegedly told Mr Farkas and
what he put in his written report was never pointed out to Mr
McPhee, nor was he asked for an explanation It was not until ~e
heard the evidence at the hearing that Mr McPhee became aware that
his version of events was not accepted He thought he was
disciplined because management thought his response to the raised
ha..nds was excessive Mr Farkas said he noticed the discrepancy
bet~een the "confession" and the written occurrence report as soon
as he received it from Mr McPhee, but said nothing. At the1meeting
- ct (,
,~,.,,~<;,
':""""", ~ ~..{:: ~.l
..'-'!'~'~ 9
with Mr Morris when the discipline was imposed, Mr McPhee was
asked for his side of the story, but he was not asked about the
alleged confession In fact the discipline was imposed_ about one
month before Mr Turner completed his investigation report but when
Mr Morris had available to him a summary of Mr Turner's findings
When Mr Turner interviewed Mr McPhee, he too declined to question
him about discrepancies between his statement and his alleged
confession Neither did he ask Mr McPhee nor Mr Filice for
clarification or expansion upon their statements that Mr Toth had
"raised his hands in a threatening manner" and "his hands moved
above his waist" It appears that Mr Turner did not believe this
had happened and therefore needed no clarification The die was
cast even before the investigation began because of the
"confession"
t
Inmate Toth gave evidence at the hearing He depicted himself
as an innocent bystander who was attacked for no good reason He
exaggerated the extent of his injuries, adding in a broken nose,
and \ was caught in several lies, so we give no weight to his
evidence.
Mr. McPhee testified that immediately after the fight, he went
to write it up in the log book when Mr. Farkas took hold of his arm
and said "Let t s get off the level and go down to my office and
talk " Mr McPhee said that he was fine and wanted to make his
entry in the log book Mr Farkas then ordered him to corne 'with
him \ Mr McPhee thought this was very unusual because a
.I
I
i
I
I
_._~. ~--'-... . .--- ~ .:~ ..... ..,s..'.
\- -. (:;;, (-.
~~f 10
~ \
>- correctional officer is not normally removed from the unit after
an incident of force Normally you just keep On working and write
I
up your occurrence report before the end of your shift, whenever
you find the time Mr McPhee said he did not want coffee, but Mr
Farkas insisted he go out to get some In the ensuing conversation,
Mr McPhee says he never said "1 lost it" and he did not say he had
hit inmate Toth for calling him a diddler .
He told Mr Farkas that
)
he could not let a comment like that go unchallenged or his
reputation with the inmates would be lost (all witnesses agreed
that this is the case) Mr McPhee said he did not talk about his
father being a golden gloves boxer, because in fact he never was
(
a boxer, golden gloves or otherwise Mr McPhee was very anxious
I
to return to the unit and face the inmates/because he thought being
removed from the unit made him look bad and the inmates would think
he, was in the wrong He did not feel himself to be in the wrong and
wanted to correct any mistaken impression the inmates might have
When he was sent to the chapel to write his occurrence report, he
was again discomforted by this unusual situation He was further
struck by the oddness of having the Employee Assistance person come
in. He did not want to see him; he just wanted to write his report
and go back to work
McPhee testified that he told Mr I
Mr Farkas the sequence of
events the same way he wrote them in his occurrence report and that
. )
Mr Farkas must have misinterpreted what he said Mr McPhee
testified that he would never hit an inmate just for insulting him
and that he was not aware anyone in management thought he had done
EZ";'
"t,t"":;'::'
:~J::~;~", 11
I
so until the hearing Union counsel conceded at the hearing that
if force was used simply in response to an insult, Mr McPhee was
lucky to get oniy a 1S-day suspension
We do not believe that Mr McPhee told Mr Farkas that he
grrbbed the inmate around the neck, then asked the inmate to repeat
his statement Raised hands in response to being grabbed around
~.;;
the neck would not be a mitigating factor in Mr Mc?hee's defence
Any person wQuld instinctively raise their hands if they were
grabbed around the neck and it would hardly seem worth mentioning
in mitigation, but Mr McPhee did mention it to Mr Farkas as a
causative factor for his actions He then mentioned it in his
occurrence report half-an-hour later He would have to be pretty
foolish to think he could give two conflicting stories of what
occurred to the same person a short while apart and get away with
it Anyone would expect to be challenged if he had done so We
believed Mr McPhee when he told us at the hearing that this was
the first time he had heard that management thought he had given
two very conflicting versions of the incident
We 'believe that the time period immediately following the
incident was stressful for all concerned, as they all testified
Whatever Mr McPhee told Mr Farkas moments after the incident may
have been somewhat garbled or disjointed, but Mr Farkas reached
the immediate conclusion that Mr McPhee was at fault and he never
\
changed that opinion. He did not make notes of either conversation
with Mr McPhee, nor did he challenge Mr McPhee when he handed in
-- .:......:.-.:.--..........:.--. ~--'--"----..-..'--_.:.._'
(f- e'
:",.,l'l"".:(.
),'
~:.:~ 12 ,< ,,/-
I i
'l
his occurrence report He was sure he knew what the sequence of
-,
events had been and did not need further clarification He learfled
all he needed to know in that first brief conversation with Mr
McPhee on the unit immediately after the incident It was right
after this conversation that he advised Mr Faajertag and Mr
Morris that Mr McPhee had "lost it" and assaulted the inmate in
response to insults We were surprised that Mr Farkas was
surprised that Mr McPhee told him that he could not let the inmate
get away with those insults and that he had to defend his
reputation All witnesses at the hearing testified that a
correctional officer must confront an inmate who makes insulting
remarks in front of other inmates or risk losing his/her
reputation Even Mr Farkas agreed that this is -the case, but Mr
Farkas seemed to believe that Mr McPhee was more interested in his
personal reputation than his professional reputation, although we
do not know why he thought that We know that Mr Farkas had an
incorrect recollection of Mr McPhee's reference to his father's
golden g:t.oves, and we think he was incorrect in his recollection
of Mr McPhee's description of the sequence of events during the
incident
We think it is unfortunate that the entire investigation that
ensued was co loured by Mr McPhee's alleged confession to Mr
Farkas Mr Filice's evidence was ignored, even though his story
is remarkably similar to Mr McPhee's and they had no opportunity
to collaborate. It was simply assumed that the "code of silence"
was at work and Mr Filice was just covering for his co-worker We
(
.,.
~";;\'
~bfi 13
found Mr Filice to be a credible witness, and the differences in
,
details supplied by both Mr. McPhee and Mr Filice are further
confirmation that there was no collaboration Each witnessed events
from a different perspective and, as with any two eye-witnesses,
saw, heard and remembered things somewhat differently
l
Inmate Toth was not a credible witness in our view, nor in the
{view of the police officer who was asked to lay a charge However,
the Inspector seemed to have no difficulty believing him and
disbelieving McPhee and Filice
In imposing the discipline, Acting Superintendent Morris
relied upon the Inspector's summary of events as the saw them and
did not do any independent investigation himself beyond reading the
major occurrence reports He did not question Mr Filice; he simply
believed he had fabricated his occurrence report He did not ask
Mr McPhee about the discrepancies between his alleged confession
and his later statements, but found him guilty based on the
confession
In result, we find that Mr McPhee did not use excessive force
on the day in question and was therefore unjustly disciplined We
order that he be compensated for the 15 days off and that the
discipline be removed from his record
With respect to the second incident, the racial slur, Mr
McPhee admitted that from the start, and expressed great regret
\
I
~" - --~ ._.~--'.- -----'- __ _......u:.:-........ -'->-'-~_ -- -- - _-=-- .---->--.-1-
- --- ~- -- - - - ---- -- ~----- ----- ,~.
, ,t"
'f~i~ 14
..
~ about it immediately After the fight, when the inmate was being
\
led out, he said something to Mr McPhee about getting him back
--
when he returned to the street Mr McPhee responded by calling him
a '! dumb nigger II or II fucking nigger II Mr M~Phee testified that he
is not a racist and felt terrible about havingrmade the remark just
20 seconds after he said it He knows it was very wrong and his
only justification was the stressed state he was in and the parting
, threat by inmate Toth The union concedes that discipline is
I ,
merited for this type of racial slur, but that five days'
suspension is excessive We agree The comm~nt was made in the heat
of the moment and instantly regretted No one has ever heard a
racial slur from Mr McPhee before and he does not exhibit racist
attitude~ at work, quite the contrary Mr McPhee has eight years'
service with no disciplinary record and two commendations on his
personnel file One cornmendatic:m is for stopping an inmate on a
destructive rampage and defusing a potentially explosive situation,
and the second is for preventing an inmate suicide
In all of the circumstances we think a written warning is the
appropriate discipline for the racial slur The theory of
progressive discipline wisely prescribes a warning for a first
offence of this type of behaviour where it was committed on the
spur of the moment, under provocation, and is out of character for
the employee, with an otherwise unblemished record
Therefore we order that the five-day suspension be removed
from Mr McPhee's record, with compensation, and replaced with a
\
" , (~;:\ --- 15 - - ---(~:~i - ---~- - - -'- --------- _.-
.- ~ .. ~ written warning, following the format set out in Mr. Morris I s
original disc;:ipline letter dated August 5, 1992
"
Dated at Totonto this 21st day of October, J 1993
~~~
A Barrett, Vice-Chairperson
~ ~~/~'
J C Laniel, Member
g: ~ '/2 '
~ ~;
J /Miles, Member