HomeMy WebLinkAbout1992-3290.Mostyn.96-11-29
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S ONTARIO EMPLOYES DE IA COURONNE
'P CROWN EMPLOYEES DE L'ONTARIO
GRIEVANCE COMMISSION DE
1111 SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST, SUITE 2100, TORONTO ON MSG 1Z8 TELEPHONEfTELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST, BUREAU 2100, TORONTO (ON) M5G 1Z8 FACS/MILE/TELECOPIE (416) 326-1396
GSB # 3290/92
OLBEU # OLB451/92
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OLBEU (Mostyn)
Grievor
- and -
The Crown in Right of ontario
(Liquor Control Board of ontario)
Employer
BEFORE S stewart Vice-Chairperson
FOR THE J Noble
GRIEVOR Legal Counsel
ontario Liquor Boards Employees' Union
FOR THE M Gage
EMPLOYER Counsel
Liquor Control Board of Ontario
HEARING September 10, 1996
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DECISION
In a grievance dated December 15, 1992, Mr M Mostyn claims
reimbursement for the loss of two attendance credits Mr Mostyn
is of the Jewish faith. He requested and was granted the day off
work for Rosh Hashanah on September 28, 1992 and for Yom Kippur,
on October 7, 1992. The leave was granted pursuant to Article
13.1 (a) of the Collective Agreement. In accordance with that
provision, Mr. Mostyn was paid for the day, however, two
attendance credits were deducted from Mr. Mostyn's attendance
credit bank. Credits are accumulated at the rate of 1 1/4 days
per month and are ordinarily utilized for the purpose of
preserving pay during illness. The Collective Agreement provides
for the payout of a portion of accumulated credits under certain
conditions. It is the position of the Union that Mr. Mostyn
ought to have been granted leave with pay pursuant to Article
13.2 of the Collective Agreement for Rosh Hashanah and Yom Kippur
without his attendance credits being affected.
The relevant provisions of the Collective Agreement are the
following:
Article 2
2 l(b) There shall be no discrimination or harassment
practised by reason of race, ancestry, place
of origin, colour, ethnic origin, citizenship,
creed, sex, sexual orientation, age, marital
status, family status, or handicap, as defined
in the ontario Human Rights Code
Article 13
13 l(a) The Employer may grant leave-of-absence with
pay for not more than six (6) days in any
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attendance year as defined in Article 9 1 to
an employee upon any special or compassionate
ground and the period of the leave shall be
charged against the attendance credits of the
employee unless otherwise herein provided
(b) Up to three (3) days leave under Article 13.1
(a) may be granted for the following reasons:
(i) professional, legal and/or medical
appointments that cannot be scheduled
outside the employees work hours
(ii) parental and/or family related
responsibilities
(c) Leaves specified under 13.1(b) would be
subject to the following provisions:
(i) the employee applies for such leave
at least seven (7) days in advance
of the period required, or as soon
as such period is known, and;
(ii) the leave requested is approved by the
employee's immediate supervisor or his/
her designate
(d) For the purpose of administration, approved
leave specified under 13.1(b) shall be
charged against the employee's attendance
credits as follows:
(i) less than three (3) hours; one-half
(1/2) day credit
(ii) three (3) hours or more: one (1) full
day credit
(e) Approval for such leave shall not be
unreasonably withheld, however it is understood
by the parties that approval may be denied if it
disrupts the Employer's operations.
13.2 Leave-of-absence with pay may be granted for
special or compassionate purposes,
(a) up to six (6) months with the approval of
the Employer, and
(b) over six (6) months upon the recommendation
of the Employer and with the approval of the
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Lieutenant Governor in Council
Mr. Mostyn's request for leave for the two religious
holidays in issue was dealt with by a policy that had been
established by the Employer. The policy is set out in a
memorandum from Mr. M Kane, Vice President, Human Resources
Division. The memorandum is dated september 17, 1992, and its
relevant portions state as follows:
All permanent employees are eligible to use twd (2)
"Compassionate Days" each year for religious purposes.
This policy change is retroactive to and effective
october 6, 1991. Employees may have used other earned
credits for religious holidays since October 6, 1991.
If so, they can apply to have their earned credits
reversed to "Compassionate Leave" as long as these
compassionate day credits were available. Any credits
used for these holidays will be reversed as well.
The attached lists identify the religious holidays
that will be recognized by the LCBO. These lists
were completed in consultation with the OPS and various
religious leaders in support of all employees'
backgrounds [Emphasis in the original]
The attached list referred to in that memorandum includes Rosh
Hashanah and Yom Kippur for persons of the Jewish faith.
A subsequent memorandum dealing with religious holidays was
issued by Mr Kane on October 19, 1992. The relevant portion of
this memorandum states as follows:
This memorandum is intended to clarify any confusion
regarding the use of compassionate leave days.
Compassionate leave is a policy t~at exists for both
management and bargaining unit employees The
Administration Manual (AM-0503-06) is the policy
followed for management and excluded employees It
allows for three (3) days of compassionate leave in
a calendar year The religious holidays policy now
permits the use of 2 of those 3 days for religious
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purposes as necessary This is recorded as a "c"
day on the attendance records
Likewise, the Collective Agreement (Articles 13 1 and
43.1 respectively) outlines how special and compassionate
leave may be applied for full-time and part-time bargaining
unit employees Again, 2 days of the allotment of days of
compassionate leave may be granted for religious purposes
as necessary for any individual employee. As stated in
the collective agreement, these 2 days shall be charged
against the attendance credits of the employees. This is
recorded as an "E" day on the attendance records.
PLEASE NOTE THAT THIS POLICY DOES NOT GRANT ANY
EMPLOYEE EXTRA TIME OFF FOR RELIGIOUS HOLIDAYS
WHAT THE POLICY DOES IS ACCOMMODATE EMPLOYEES FOR
THEIR RELIGIOUS DAYS THROUGH EXISTING POLICY
ALLOWANCES. (Emphasis in the original]
There were a number of arguments advanced by the Union in
support of the grievor's claim, including the argument that to
require Mr. Mostyn to utilize attendance credits to take paid
leave for religious holidays constituted adverse impact
discrimination on the basis of creed in violation of Article
2.1(b) of the Collective Agreement.
This argument, along with other arguments advanced by
counsel for the Union, has been addressed in a decision of this
Board in relation to the ontario Public Service agreement. Re The
Crown in right of ontario (Ministrv of Government Services and
OPSEU (Kimmel/Leaf) (1991), 21 L A.C (4th) 129 (Kaplan). In
that case the grievors were also of the Jewish faith and the
issue was entitlement to paid time off for Rosh Hashanah and Yom
Kippur The provisions of that collective agreement similarly
prohibited discrimination on the grounds set out in the ontario
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Human Rights Code, including creed. As well, that collective
agreement provided for leaves of absence with pay upon "special
or compassionate grounds". In that case, the grievors were
allowed to utilize vacation credits for the religious holidays
The Board concluded that the special leave provision and the
no discrimination provision of the collective agreement had been
violated and that the decision not to grant paid special leave
with pay to the grievors constituted adverse impact
discrimination giving rise to a duty to accommodate. It was the
Board's further conclusion that allowing the grievors to utilize
a vacation day and thus be paid for the day did not constitute
the necessary accommodation. At pp. 157-159 the decision states
as follows:
The facts of this case are relatively straightforward.
This ministry has a rule that special leave with pay is not
"normally" granted for religious holidays. This policy is
articulated in the virtually identical letters to each
grievor denying their requests, and appears from the
evidence to be consistent with the employer's policy
generally. This rule is neutral on its face in the sense
that it applies to everyone who works at the ministry.
It is not, however, neutral in its application.
In the instant case, both grievors, who are observant
Jews, applied for special leave to celebrate important
religious events As members of a minority religious
group, the grievors have a special need to obtain special
leave This is not a case of an employee seeking special
leave for a frivolous non-sectarian purpose; rather, the
leave was sought for religious reasons Nevertheless, both
applications were denied, and in both cases the grievors
were advised that they could either take the days off
without pay, or use their vacation credits. Either of
these options involved the grievors choosing between
attending work and making money and celebrating a holy
day of their religious faith Counsel for the employer
argued that in presenting these options to the grievors
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.the employer discharged its duty to accommodate with
respect, we disagree
We find that the rule in general had an adverse
impact on the grievors because they were members of a
minority group. The result of the rule was to discriminate
against them on the basis of creed, one of the prohibited
grounds in art. A of the collective agreement, by making
them choose between a day's wages and the celebration of
one of their holy days. As a result of this adverse impact
discrimination, a duty to accommodate to the point of undue
hardship arose In Gohm v. Domtar Inc. (1990), 12 C.H.R.R.
D/161 (pentney), the ontario Board of Inquiry made the
following observations with respect to the duty to
accommodate, albeit in the context of a ontario Human
Rights Code complaint (at para. 96)
I find that the duty to accommodate short of
undue hardship imposes a duty on employers. .
to take substantial or meaningful steps to
accommodate the requirements of the complainant
This duty defies gene~alization, because each
case will involve unique circumstances, but as
a general matter I find that the law requires
more than a de minimus effort or expenditure
on the part of the respondent. As counsel for
the Commission pointed out, the very term "undue"
hardship itself indicates that there is some
hardship that is "due" and it is only hardship
that goes beyond this minimum that can be relied
upon by a respondent as a defence It would be
inconsistent with the purpose of human rights law
to prohibit adverse effect discrimination and at
the same time to interpret the defence of
reasonable accommodation short of undue hardship
in such a manner that virtually any desultory
effort to meet the complainant's needs, or any
minimal expense, would be sufficient to justify
the challenged rule of practice
The evidence indicates that the duty was not met in
the instant case. Offering the grievors their pre-existing
entitlement does not constitute an accommodation. In our
view, as in Simpsons-Sears, the employer has an obligation,
once adverse impact discrimination is established, to
demonstrate that it has attempted accommodation up to the
point of undue hardship In the instant case it could
perhaps be argued that the employer made some accommodation
efforts in the sense that it offered the grievors the
option of taking the days off without pay, or taking
holidays on the days in question This, however, is not
an accommodation, for the result of this "accommodation"
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is discriminatory to the grievors and any accommodation
must be directed at the elimination of discrimination.
There was no suggestion on the part of the Employer that
this decision was incorrectly decided. Rather, it was the
position of the Employer that the facts of that case are
distinguishable from the facts of the case at hand. In
particular, Ms. Gage argued that unlike the situation in
Kimmel/Leaf, where the grievors were given the option of taking a
vacation day, thereby being offered only pre-existing
entitlement, the grievors were offered the opportunity to utilize
attendance credits, which they would normally only be able to
utilize in cases of illness. It was emphasized that while the
Collective Agreement contemplates paid special or compassionate
leave without the necessity of utilizing any kind of credit, the
utilization of attendance credits in the case of special or
compassionate leave is also specifically contemplated by the
agreement of the parties in Article 13.1(a).
The fact that the Collective Agreement contemplates that
special or compassionate leave may be granted where attendance
credits are utilized, as well as with pay and thus without the
necessity of utilizing credits of any kind, does not, in my view,
distinguish these facts from those before this Board in the
Kimmel/Leaf case The essential factual finding which compelled
the Kimmel/Leaf board to conclude that there had been adverse
impact discrimination was that there was a rule that special
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leave with pay was not normally granted for religious holidays
In the case at hand the Employer has similarly established a
policy or a rule providing that special leave with pay will not
normally be granted for religious holidays. Accordingly, I am
not persuaded that I ought to reach a conclusion different from
that reached in Kimmel/Leaf as to the existence of adverse impact
discrimination.
The next issue to be addressed is whether there has been
appropriate accommodation by virtue of the grievor being entitled
to utilize his attendance credits to keep his pay whole for the
religious holidays in issue here. In Kimmel/Leaf, in the
concluding portion of the excerpt reproduced supra, it was
concluded that allowing utilization of vacation days did not
constitute accommodation as it was: "... discriminatory to the
grievors and any accommodation must be directed at the
elimination of discrimination.". The fact that attendance
credits are ordinarily available only for illness does not, in my
view, distinguish this case from Kimmel/Leaf. A requirement to
use credits, whether for vacation or attendance, depletes credits
which would otherwise be available to the employee In my view,
allowing an employee to utilize attendance credits to preserve
pay for religious holidays is not distinguishable in principle
from allowing an employee to utilize vacation credits for that
purpose. Accordingly, it is my conclusion in this case, as in
Kimmel/Leaf, that allowing the use of attendance credits does not
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constitute the necessary accommodation
For the foregoing reasons it is my conclusion that the
Employer has violated Article 2.1(b) of the Collective Agreement
in determining that Mr. Mostyn was not entitled to paid leave
pursuant to Article 13 2 of the Collective Agreement.
I now turn to the issue of remedy. Ms Gage submitted that
if I were to conclude that there had been a violation of the
Collective Agreement, the appropriate remedy would not be to hold
the Employer solely responsible for the violation. In this
regard Ms. Gage referred me to Central Okanagan school District
No. 23 v. Renaud [1992] 2 S C.R. 970, wherein the Supreme Court
of Canada determined that the Union was jointly liable, with the
Employer, in the case of a finding of adverse impact
discrimination. In that case, the complainant was a Seventh-day
Adventist whose work schedule, prescribed by the collective
agreement, included a Friday evening shift His religion
prohibited him from working that shift The Union refused to
consent to a shift schedule which would result in an exception to
the provisions of the collective agreement and the complainant's
employment was terminated when he refused to work on Friday
evenings
I am unable to accept Ms Gage's submission that the same
conclusion ought to apply here While the Union is a party to a
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Collective Agreement that does not specifically and directly
provide for the accommodation of persons in the grievor's
circumstances, this is not a case where the Union has presented a
barrier to an accommodation It is within the Employer's ability
to accommodate the grievor within the terms of the Collective
Agreement and it is the position of the Union that it should do
so. Accordingly, I see no basis for departing from the approach
taken in Kimmel/Leaf. The Employer is to reinstate Mr Mostyn's
attendance credits for the days in issue. I retain jurisdiction
to deal with any difficulties the parties may experience in the
implementation of this decision.
Dated at Toronto, this 29th day of November, 1996.
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S.L. tewart - Vice-Chair
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