HomeMy WebLinkAbout1992-3350.Henderson et al.94-06-27
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~ l~ ONTARIO EMPLOYES DE LA COURONNE
"j , CROWN EMPLOYEES DE L 'ONTARIO
I
1111 GRIEVANCE COMMISSION DE
. .
,. I SETTLEMENT REG'LEMENT
BOARD DE_S GRIEfS
780 DUNDAS STREET WEST SUITE 2100, TORONTO, ONTARIO M5G IZ8 TELEPHONEIT~L~PHONE (416) 326-1388
180 RUE DUNDAS OUE:ST BUREAU 2100 TORONTO (ONTARIO) M5G lZ8 FACSIMILE ITELECOPIE (416) 326-1396
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December 14, 1994
MEMORANDUM
RE 3350/92, 3351/92, 3354/92, 2519/93 OLBEU (Henderson et al)
and The Crown in Right of ontario (Liquor Control Board of
ontario)
The above-noted decision was released by the Board on June 27,
1994 Please be advised that a Notice of Application for Judicial
Review dated December 6, 1994 has been filed by Mr D Brown of
the Ministry of the Attorney General
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Yours truly,
~ol)~
hoan Shirlow
Registrar
JS/ch
Encl
ONTARIO EMPLOYES DE LA COURONNE
, f'_ <!: CROWN EMPLOYEES DE L'ONTARIO
.. GRIEVANCE COMMISSION DE
.11111 SETTLEMENT .
, REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 2100 TORONTO, ONTARIO. M5G lZ8 TELEPHONE/TELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST BUREAU 2100, TORONTO (ONTARIO) M5G IZ8 FACSIMILE ITEiU:COPIE (41S) 32S-f3gS
3350/92,3351/92,3354/92,2519/93
IN THE MATTER OF AN ARBITRATION
under
THE CROWN EMPLOYEES C6LLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OLBEU (He~derson et al)
Grievor
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The Crown in Right of Ontario
(Liquor Control Board of ontario)
i Employer
BEFORE: W Kaplan Vice-Chairperson
M. Lyons Member
D. Montrose Member
FOR THE / S. Philpott
GRIEVOR Counsel
Koskie & Minsky
Barristers & Solicitors
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FOR THE D. Mombourquette
EMPLOYER Counsel
Liquor Control Board of Ontario
HEARING September 13, 1991
August 24, 1992
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, Introduction
This case concerns the alleged violation of Article 31 1 (a) of the Collective
Agreement which provides' "Hours of work shall be posted at least one (1)
full week in advance for each ,establishment and there shaU be no split
shifts. " The Board was initially seized with the individual grievances of
Jeff Henderson, Ron Giesbrecht and Doug Thompson dated December 14,
1992 On January 31, 1 994, the Ulilion filed a policy grievance alleging a
violation of Article 3.1 1 (a), and it, along with a number of other grievances,
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all of which allege a violation of this provision, were consolidated in the
interests of expediency, ,and in order to conserve resources, with the
instant case
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In brief, the different grievances take issue with the employer's scheduling
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practices at the London and Durham Warehouses. For its part, the union
alleges that the employer has failed to comply with Article 31 1 (a) of the
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Collective Agreement in the scheduling of casual employees. The employer
takes the position that there has been no breach.
The Union's Case
Evidence of Jeff Henderson
Mr Henderson testified He is a casual employee assigned to the London
Warehouse, one of a number of such facilities located around the province
Mr Henderson is second on the casual seniority list. He told the Board that
Mr Thompson was first and Mr Giesbrecht was third According to Mr
Henderson, casual employees usually work between April and December In
general, casual employees are scheduled on the same list as permanent
employees, and the 1992 list was, in fact, introduced into evidence This
list indicates that Messrs. Thompson, Henderson and Giesbrecht were first
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scheduled to work beginning on Monday, March 16, 1992 He testified that
he was advised that he had been scheduled the previous Thursday or Friday
Between March 16, 1992 and the middle of May 1992, Mr Henderson's name
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was penciled on to the list after it was posted He testified that he did not
receive one week's notice of his schedule during this period Beginning with
the schedule for ~he week ending May 15, 1992, Mr Henderson's name, and
that of Mr Thompson, appeared on the typed list which was posted one week
in advance. For whatever it is worth, Mr Giesbrecht's name appeared on
the typed list which was posted several weeks later Over the course of the
summer other casual employees were asked to report to work. At first,
their names would be penciled in, later some of their names were typed on
the posted list. )
Mr Henderson testified that he was properly scheduled until the middle of
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December 1992 His name appears for the last time on the typed part of the
list for the week ending December 11, 1992 Towards the end of that week,
he was approached by Mr Bob Stafford, the General Foreperson Mr Stafford
asked Mr Henderson to come into work the following week. As it turned
out, Mr Henderson and Mr Giesbrecht each worked on December 14, 1992
Mr Thompson worked that entire week. On December 14, 1992, Messrs.
Henderson, Thompson and Giesbrecht filed grievances alleging the violation
of Article 31 1 (a)
Mr Henderson described his experiences in 1993, which were essentially
similar to those of the previous year He testified that in 1993 he was
properly scheduled to work until approximately one week before Christmas
On the Thursday of his last scheduled week, he was approached by a member
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of management and asked whether he wished to work the following week.
He was not told how many days he would be assigned if he accepted the
offe r Because of the short notice, Mr Henderson could not arrange day care
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and so could not work on the following Monday He was, however, able to
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work on the Tuesday, and that was the only day that he worked that week.
In 1994, Mr Henderson was called back to work in January He was not,
however, scheduled Instead, he was offered work on a day-to-day basis,
and this work was generally offered several days in advance On at least
one occasion, Mr Henderson could not accept an offered shift because of a
previously arranged appointment. He testified that this would not have
occurred had he been scheduled one week in advance Mr Henderson was
scheduled in this manner for the first six weeks of 1994, after that, his
name appeared on the typed schedule which was posted one week in advance
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According ~o Mr Henderson, he was entitled to refuse work when it was
offered on short notice He pointed out, however, that he would do so at
some peril given that a refusal to accept work might affect his entitlement
to Unemployment Insurance
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Cross-Examination of Mr. Henderson
In cross-examination, Mr Henderson testified that it was his position that
the Collective Agreement required that every hour of work be scheduled one
week in advance, and that if it was not so scheduled the overtime
provisions came into effect. Mr Henderson agreed that he had made his
concern~ about the scheduling known to management as early as' 1991 Mr
Henderson also agreed that by March 1992 he was aware that the LCBO had a
different view with respect to its obligations under the Collective
Agreement. He did not file a grievance at that time because he was of the
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~ view that a previously filed grievance on this same subject remained
outstanding
Evidence of Doug Thompson
Mr Thompson testified He is also employ~d at the London Warehouse Mr
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Thompson's evidence did not depart any in any material respect from that of
Mr Henderson In 1991, Mr Thompson filed a grievance with respect to the
employer's staffing practices. In the aftermath of filing this grievance, Mr
Thompson had a conversation with his supervisor, Mr Stafford According
to Mr Thompson, Mr Stafford stated that he could not predict staffing
needs in advance, and that he would do what he could to notify casual
employees of staffing requirements Mr Thompson testified that
scheduling improved following this conversation, and so he thought that the
matter had been resolved. When Mr Thompson realized that his concerns
had not been resolved he filed one of the instant grievances
Cross-Examination of Mr. Thompson
In cross-examination, Mr Thompson testified that he could not recall when
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in 1 991 he filed his initial grievance He agreed that when he returned, to
work in February and March 1992 he was not initially given one week's
notice, and also agreed that he did not file a grievance until December 1992
He testified that while he may not have acted early in 1992, at the end of
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the year he realized that the problem had still not been addressed, and so he
took steps so as to ensure that it would be dealt with.
Evidence of Jean Chaykowsky
Ms. Chaykowsky testified. She is the union's Grievance Officer, and has held
that position for twelve years She testified that she was not aware of any
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~ grievances filed in 1 991 by either Mr Henderson or Mr Thompson
Cross-Examination of Ms. Chaykowsky
In cross-examfnation, Ms Chaykowsky testified that while it was possible
that another union officer would have knowledge of Mr Henderson's and Mr
Thompson's 1991 grievances, she was of the understanding that both of
those matters had not gone beyond the complaint stage Ms. Chaykowsky
testified that according to her interpretation of the Collective Agreement,
the employer oannot call casual employees in for work without seven days
notice unless some emergency condition is said to exist. Such an
emergency situation would, in her view, include the necessity of replacing a
classified employee who called in sick. It would not, however, include
dealing with fluctuations in workload as, in her view, they can' be
anticipated and scheduled
The Employer's Case
Evidence of Bob Stafford. I
Mr Stafford testified. He is the General Foreperson at the London
Warehouse, and has held that position for approximately twelve years. He
beg'an his career with the LCBO twenty-two years ago as a casual employee
Among his duties, Mr Stafford is responsible for coordinating work
schedules Mr Stafford told the Board that the use of casual employees at
the London Warehouse varies Typically they unload imported containers,
assemble product for shipment and assist with housekeeping functions.
Casuals are also employed for a variety of other reasons including replacing
classified employees who are away on vacation or off receiving
compensation They are also used if the system breaks down or because of
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seasonal business.
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Mr Stafford reviewed the London Warehouse 1992 schedule which was
earlier introduced into evidence Mr Stafford told the Board that the
schedule is posted each Monday for the week beginning the following
Monday The names of all scheduled employees, both classified and casual,
are typed, while the names of casual employees called in with less than one
week's notice are penciled in The schedule for the week ending December
18, 1992 indicates that Messrs HeRderson, Thompson and Giesbrecht, were
not initially scheduled to work that week. As it turned out, Mr Thompson
worked the full week, and Messrs. Henderson and Giesbrecht each worked
one day Mr Stafford thought that Messrs. Thompson, Henderson and
Giesbrecht were probably asked to work at the end of the previous week
According to Mr Stafford, a need arose for casual employees, and this in !
turn led him to offer the work to Messrs. Thompson, Henderson and
Giesbrecht. Mr Stafford described how product arrives at the London
Warehouse, and the degree of notice that the Warehouse receives in respect
of its arrival. To make a long story short, on some occasions, the
Warehouse would receive notification that a container of product was to
arrive on a specific day one or two days hence After the schedule of the
week ending December 18th was posted, Mr Stafford received notice that a
shipment of wine would be arriving, and this led him to call in the casual
employees Sometimes notification arrives that a product is to arrive on a
specific day but does not, in fact, arrive as scheduled The Warehouse also
receives orders for stock to be shipped to the stores These orders arrive
on Of1e day and are filled and sent out on the next. ~he number and timing of
these orders varies.
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Mr Stafford told the Board that the current practices with respect to the
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scheduling of casual employees have been followed for as long as he could
recall. He is of the view that if it was decided that the Warehouse had to
/ provide casual employees with one week's notice, such a decision would
create significant operational difficulties including late storage and
demurrage costs. He testified that he attempts to give casual employees as
much notice as possible, and stated that as soon as he is made aware of the
need for additional employees he informs the employees of that need
Cross-Examination of Mr. Stafford
In cross-examination, Mr Stafford agreed that if an employee's name was -
penciled on ~o the schedule, that meant that he or she had not received one
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week's notice of the work. He testified that he can predict how many
casuals are required during the summer when cla$sified staff take
vacations Mr Stafford can also schedule replacement casuals for
classified employees away receiving Workers' Compensation While Mr
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Stafford is aware that most employees are absent on sick leave for 7-8
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days a year, he cannot predict when this will take place and account for it
in his scheduling
Mr Stafford was asked a number of questions about the LCBO's computer
ordering system. There is a computer system reporting store orders,
however, Mr Stafford testified that sometimes those orders change
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Moreover, he indicated that the information about store orders is only
provided to him several days in advance For example, he might find out
what a store had ordered on a Tuesday for pick-up the following Friday On
other occasions, the individual stores are late in submitting their orders
If the Warehouse was required to give seven days notice to casuat
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employees, Mr Stafford testified that this requirement would likely result
in late deliveries as well as the demurrage costs he earlier referred to
Very simply, if he is not able call in some casuals on short notice to deal
with unexpected events, the work will not get done
Evidence of V. Arauio
Mr Araujo testified He is the Acting Manager of the Receiving Department
of the Durham Warehouse. He has held that position for approximately
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eighteen months. Mrr Araujo joined the LCBO eighteen }lears ago as a casual
employee and served for a number of years as a shop steward Mr Araujo
told the Board that casual staff are employed in two capacities at the
Durham Warehouse They unload product from trucks to be sent to the
Warehouse, and they load product from the Warehouse on to pallets to be
sent to the stores Occasionally, casual employees will be used in the
manual assembly of product. \
Mr Araujo testified that the use of casual employees depends on a number
of factors including the season, the arrival of containers from overseas, the
number of employees on sick leave, the number of employees receiving
Workers' Compensation, system problems and the holiday schedules of
classified employees Up to fifty casual employees have been used at one
time
Portions of the 1993 and 1994 Durham Warehouse work schedule were
introduced into evidence By and large the entire year's schedule is known
to classified employees at the beginning of the year This schedule changes,
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however, as a result of the factors just referred to Mr Araujo testified
that whenever he knows that a casual employee will be required, he notifies
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that employee in advance Many times, however, he does not know, such as
, when a container unexpectedly arrives and arrangements must be made to
unload it immediately According to Mr Araujo, he only receives-
approximately twenty-four hours notice of a container's arrival.
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In the period January-March 1 994, a number of casual employees at the
Durham Warehouse were called in on a daily basis Introduced into evidence
were several letters sent to these employees, the salient portion of which
reads: "henceforth work available will be assigned on a day to day basis
You shall be informed before the completion of your shift if you are
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required to report for work the following day" MrAraujo testified that he
could not give casual employees greater notice of the need for their
services in the period January 1 994 through March 1 994 because of
circumstances beyond his control He told the Board that because of
weather conditions in the Atlantic Ocean, a number of container ships were
stranded making it difficult to predict casual employee complement. The
implications for scheduling were obvious
Mr Araujo also testified with respect to the notice he receives regarding
store orde rs A number of documents were introduced into evidence To
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make another long story short, these documents establish that the Durham
Warehouse often receives less than one week's notice with respect to store
orders. Moreover, there is often a daily fluctuation with respect to the
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number of cases to be shipped One day the Durham Warehouse might be
required to ship 24,000 cases, another day half that amount. Some days, up
to thirty-five containers will arrive at the Warehouse, other days no
containers will appear Mr Araujo told the Board that if he was not able to
call in casual employees on short notice a backlog might develop and
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shipping and demurrage cost~ might be incurred In addition, a failure to
fill store orders might result in the retail outlets running out of product. If
the War~house had to schedule casual employees one week in advance, it
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might, if there was no real work to be performed, end up having to pay
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testified that in his ten years at the Durham Warehouse, casual employees
have always been scheduled in this manner, and that it has always been
understood that they might be offered work at the last minute
Cross-Examination of Mr. Arauio
Mr Araujo was asked a number of questions in cross-examination about the
notice the Durham Warehouse receives with respect to container arrival and
store orders While store orders should be constant, they are often
unpredictable Mr Araujo WclS also asked why the casual employees were
limited to two basic functions at the Durham Warehouse, and he testified
that these were the entry level fUflctions While some classified employees
are, for example, assigned to receive containers, if a vacancy arises
elsewhere in the Warehouse, those employees will move up to that vacancy
creating an employment opportunity for a casual employee Mr Araujo
testified that order processing was a priority While it was true that
demurrage and other costs arose at the receiving end, costs could also arise
at the shipping \ end Moreover, in his view, it was easier to catch-up on
receiving than on order processing
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The evidence having been completed, the matter turned to argument.
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Union / .J
Argument
Union counsel began her submissions with the observation that the
Collective Agreement provides casual employees with very limited rights,
and the limitations on these rights are made clear when the provisions
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applicable to causal staff are compared with those relating to full-time
employees. One right, however, that the Collective Agreement does give to
causal employees is set out in Article 31 1 (a), and counsel argued that this
provision required the employer to schedule casual employees at least one
week in advance In the union's submission, provisions of this kind are
negotiated in order to provide casual employees with some ability to
manage their affairs by giving them at least one week's notice of scheduled
work. Counsel argued that there was absolutely no doubt, on the facts of the
instant case, that this provision had been breached
Having established a breach, counsel turned to the matter of remedy In her
view, the only remedy which made any sense was a declaration of breach
- followed by an order requiring the employer to pay casual employees
overtime rates for all hours worked when an employee was scheduled less
than seven days in advance In the union's view, this remedy was consistent
with Article 31 1 (a) as the parties had, in that provision, agreed that no
employee should be scheduled less than one week in advance. Accordingly, a
breach of that provision should result in a penalty to the employer Put
another way, the employer should be given an incentive to comply with the
Collective Agreement, and the incentive in this case would be avoiding
having to pay overtime rates.
In support of this submission, counsel referred to 'Brown and Beatty for the
general proposition that arbitrators have held that employers may not
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unilaterally change scheduled hours without attracting a premium rate
consequence Counsel also referred to two reported awards in further
support of her position Re Printing Specialities & Paper Products Union.
Local 466 and Interchem Canada Ltd. 21 L.A C. 46 (Weatherill) and Re
Newfoundland Farm Products Corp. Ltd. and Newfoundland Association of
Public Employees 4 L.A C~ (4th) 343 (Easton)
In the Printing Specialities case the Collective Agreement referred to
"normal hours of work" and "regular work week." The employer unilaterally,
albeit for sound business reasons, changed the work schedule, and the Board
found that there were consequences for doing s6 "If, therefore, the work
now being scheduled on a regular basis outside the hours provided in the
agreement is proper at all, it is proper only on the basis tha~ such work is
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overtime work, and must be paid for at overtime rates" (at 48) The
Collective Agreement at issue in that case provided for overtime for all
hours worked in excess of the "normal work day" In the union's view, the
principles in the Printing Specialities award could be extended to the
circumstances in the instant case
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Somewhat similarly, union counsel counsel argued that the Newfoundland
Farm Products award was also applicable In that case, a group of
employees engaged in a wildcat strike on a regularly scheduled working day
To make up for the lost day, the employer scheduled those employees for
work on a week-end, and the employees were advised that they were to
work their regular hours for their regular rate Employees were further
advised that the employer would consider any tailure to attend as
insubordination and that disciplinary action would be taken in the result.
The employees reported for work, but a grievance was filed alleging that
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.. the overtime provisions of the Collective Agreement had been breached
After considering the positions of the parties, the arbitrator held that
notwithstanding his sympathy for the predicament faced by management,
the employer was required to abide by the terms of the Collective
Agreement. Accordingly, overtime was awarded for the week-end work. In
the instant case, counsel argued that an award of overtime was the only
way in which to ensure that the Collective Agreement did not continue to 'be
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breached
In conclusion, therefore, union counsel asked that the Board issue a
declaration of violation and further order ther employer to discontinue
scheduling casual employees contrary to the requirements of Article
31 1 (a) In addition, counsel asked for an order directing the employer to
compensate the grievors, at overtime rates, for all hours worked for which
the grievors had not been given the requisite one week's notice and to
further require the employer to credit the grievors with seniority for any
hours offered which could not be worked as a result of the employer's
failure to comply with the Collective Agreement. Counsel asked the Board
to remain seized with respect to the matter of remedy and the
implementation of any award
Employer Argument
Employer counsel began his submissions by observing that there were a
number of questions raised by this case, each of which had to be answered
in turn The first question to be addressed was whether Article 31 1 (a)
required the employer to post casual hours seven days in ~dvance
Assuming this question was answered in the affirmative, the second
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question to be considered was whether that provision violated Section 1 8
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of the Crown Employees Collective Bargaming Act. If the Board concluded
that the there was no statutory violation, it would only then be called upon
to consider whether the provision had been breached, and to determine the
proper remedy for that breach
Turning to the evidence, employer counsel noted that there was absolutely
no evidence of any bad faith on the part of management in either the London
or Durham Warehouses in the scheduling of casual employees. The evidence
established that casual employees were given one week's notice whenever
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possible, and the only time they were ~iven less than one week's notice was
when some unexpected contingency arose requiring the immediate need for
casual labo~r Counsel further noted that these scheduling practices were
long established
Turning to the particular questions earlier identified, counsel argued that
Article 31 1 (a) only required the employer to schedule those hours it could
reasonably anticipate seven days in advance Work which could not be
reasonably anticipated need not, counsel suggested, be scheduled one week\
in advance In the .employer's view, this is the only interpretation of the
Collective Agreement which made any sense given that the provision at
issue related to casual employees, and given that the whole purpose of
casual labour was to ensure a readily available casual labour workforce to
provide casual labour requirements and, in that way, allow the employer to
avoid overtime
In support 0f these submissions, employer counsel made a number, of
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observations about possible conflicts in Article 31 considered generally,
not to mention a May 1, 1989 memorandum of agreement entered into by the
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.. parties with respect to the scheduling of certain employees working in
retail stores The thrust of these submissions was to the effect that there
( was nothing in Article 31 1 (a) precluding the employer from offering casual
employees unscheduled hours less than one week in advance Put another
way, the employer was only required to give seven days notice of "scheduled
hours" Hours which were not "scheduled" could, counsel argued, be offered
to employees with less than one week's notice In response to a question
from the Board, employer counsel argued that the purpose of the provision
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would not be gutted by an interpretation of this kind because the employer
would still be required to schedule casual hours one week in advance
whenever those hours could be anticipated. Counsel also pointed out that
the employer's interpretation was consistent with the long-established
past practice of the parties.
Assuming that the Board found that the employer was required by Article
31 1 (a) to schedule casual hours at least seven days in advance, employer
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counsel argued that this provision should not be given effect because it was
contrary to section 1 8 of the Crown Employees Collective Bargaining Act
which reserved to management exclusive jurisdiction over work methods
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and procedures As Article 31 1 (a) was contrary to that provision it was in
breach of the statute and could not, therefore, be given effect.
Finally, assuming that this second argument did not prevail and assuming
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~ further that-the Board found that the Collective Agreement had been
breached, counsel argued that it was beyond our jurisdiction to \grant that
part of the remedy requested by the union which would effectively add an
overtime provision to the Collective Agreement. Employer counsel pointed
out that the Board did not have the jurisdiction to alter, modify or amend
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? the Collective Agreement, and suggested that ordering the payment of
overtime for unscheduled hours worked would have exactly that effect. In
counsel's submission" the cases relied upon by the union could be
distinguished on their particular facts, as well as the highly specific
Collective Agreement language found in each of them It was noteworthy
that in both cases specific overtime provisions were at issue In the instant
case, the union was attempting to convince the Board to read one in In the
employer's view, the most that the Board could do in this case was issue a
declaration of breach
In conclusion, counsel asked that the grievances be dismissed, but that in
the alternative, that the Board issue a dedaration of breach and remain
seized with respect to the determination of damages should the parties
prove unable to agree
Union Reply
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In reply, union counsel argued that Article 31 1 (a) was not in conflict with
/statute, and pointed out that a work schedule was not a work method or
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procedure, but was instead an issue whiCh was commonly the subject of
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\ bargaining between Management Board and the OLBEU Counsel also pointed
out that the Board regularly takes jurisdiction in cases-of this kind
In counsel's further submission, there was little practical point in relying
on the May 1, 1 989 memorandum of agreement as that <iJocument was
specifically limited to the retail stores Its applicability to the instant
case was, accordingly, questionable to say the least.
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indicating that the employer could not change some of its operational
realities in order to comply with Article 31 1 (a) If supplies were not
delivered on time, the employer had, counsel suggested, the wherewithal to
change suppliers If ret~i1 stores were not sending their orders in on time,
this too, counsel submitted could be corrected ,
The point was that the
employer could not unilaterally ignore a provision of the Collective
Agreement. It had done so in the instant case, and on this basis, and for the
reasons given earlier, counsel urged that the various grievances be upheld
Decision
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have come to the c9nclusion that these grievances should be allowed We
should note at the outset that we are not convinced that the result of this
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award will serve the on-going needs of either party, and certainly, as -union
, counsel conced~d in her submissions in response to a question from the
Board, it is far from evident that our award in this matter will result in an
increase in work for casuals employed at LCBO warehouses. If anything, the
opposite might result.
These observations aside, we are left with little choice but to find, on the
facts of this matter, that Article 31 1 (a) of the Collective Agreement has
been breached That provision clearly requires the employer to post hours
of work for casual employees one week in advance The May 1, 1989
memorandum of agreement contextualizes this provision, but does so only
for employees of the retail stores. Casual Warehouse employees are not
covered by this memorandum, anq given that Article 31 1 (a) is absolutely
clear as to what it requires, we can only find on the facts of this matter
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that it has been breached
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In making this finding we wish to emphasize that there is absolutely no
evidence whatsoever that the employer made anything but good faith
efforts to schedule casual Warehouse employees in compliance with this
provision whenever possible The evidence establishes that casual
employees were onlYI asked to work with less than one week's notice as a
i result of truly unforeseen contingencies and events The evidence further
establishes, as Mr Henderson testified, that an employee could refuse work
on short notice, although he or she would do so at some risk given that it
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might jeopardize subsequent entitlement to Unemployment Insurance Given
that the language of the provision is clear, we do not find that the evidence
of past practice is useful in the making of a determination in this case.
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What matters is that the grievors and their union took issue with the
employer's interpretation of the provision and filed a grievance with
respect to it. Despite our misgivings about the outcome of this award, we
can only find that the Collective Agreement has been breached and we issue
a declaration to that effect.
In reaching this result we have considered employer counsel's argument
that Article 31 1 (a) is in conflict with the Crown Employees Collective
Bargaining. Act and should not, therefore, be given effect. With respect, we
cannot agree with this submission It is true enough that Section 1 8 of the
Act reserves certain matters to the exclusive jurisdiction of management.
It is also true that section 7 of the Act entitles the union, upon recognition,
to bargain with the employer with respect to, among other things, hours of
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work Clearly, the parties were entitled to negotiate Article 31 1 (a), and
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we are required to give that provision effect.
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1'. While we find that Article 31 1 (a) of the Collective Agreement has been
breached, we cannot and do not find that the appropriate remedy for that
breach is an order requiring the employer to pay overtime for all hours
workecj in contravention of that provision In our view, such an order would
constitute a violation of Article 27 10(a) of the Collective Agreement
which prohibits the Board from altering, amending or modifying any part of
the Collective Agreement. Had the parties wished to provide for the
payment of overtime for a breach of this provision it was well within their
power to do so by negotiating a provision in the Collective Agreement. It is
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not within our power to impose this remedy, even if we were so inclined In
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reaching this result we have carefully reviewed the authorities relied on by
the union Those cases can, be distinguished from the instant case At the
very least, in both of those cases, the parties had negotiated set schedules
and had also provided for the payment of overtime Neither factor is
present in the instant case All that Article 31 1 (a) requires is that the
hours of casuals be posted at least seven days in advance.
Accordingly, and for the foregoing, reasons, we find that Article 31 1 (a) has
been breached, and we issue a declaration to that effect as well as an order I
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requiring the employer to cease and desist. As agreed upon by the parties,
we remain seized with respect to the matter of remedy should the parties
prove unable to agree
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'i' DATED at Toronto this 27thdayof June, 1994
/t/ _______
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Williar;n Kaplan
Vice-Chairpprc-no
fI
M Lyons
Memb~~
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o Montrose
Member
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