HomeMy WebLinkAbout1992-3814.Dain.94-12-13
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ONTARIO EMPLOYESDE LA COURONNE
CROWN EMPLOYEES DE L'ON TA RIO
1111 GRIEVANCE CpMMISSION DE
SETTLEMENT REGLEME\NT
BOARD DES GRIEFS
180 DUND:; STREET WEST SUITE 2100, TORONTO, ONTARIO, MSG IZ8\ TELEPHONE/TELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST BUReAU 2100, TORONTO (ONTARIO) MSG 1Z8 FACSIMILE /TELECOPIE (416) 326-1396
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3814/9-2
IN THE HATTER OF AN ARBITRATION
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Under
THE CROWN EKPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN v
OPSEU (Dain) Grievor
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The Crown in Right of ontario
(Ministry of Education)
Employer
BEFORE M. Gorsky Vice-Chairperson
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FOR THE G. Richards
GRIEVOR Grievance Officer
ontario Public Service Employees
Union
FOR THE D. Costen
EMPLOYER Counsel
Legal Services Branch \
Management Board Secretariat
HEARING August 30 & 31, 1994 (
October 18, 1994
December 1, 1994
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D E CIS ION
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On January 4, 1993 the Grievor, Margaret Dain, was appointed
(effective January 11, 1993) to the posItion of Industrial Trainlng
Consultant ("ITC") by the Ministry of Skills Development, her
appointment to the position being with the Apprenticeship & client
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services Branch, Belleville office.
The a.mended advertisement ) position 2) ,
for the (Exhiblt
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indicated that it was a restricted competition with the area of
search being within 40 km. of the Belleville office. The Grievor,
although she was aware of the area of search restriction, applied
'"" Kingston,
for the position while living ln which is beyond the
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search area. In the notatlon of change to the posting, the
following statement appeared "Due to the current external staffing
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restrictions, these competitions [which included the one before the
Board] have now been design~ted as . restricted. " (Emphasis in
original)
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In her resume (Exhibit 5 ) which was enclosed with her
application (Exhibit 4), the Grievor showed her address to be P.O
Box 1239, Picton, Ontario, which lS within 40 kilometres of the
Belleville office.
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The only reason given by the Grievor for misrepresenting her
place of residence was that 'she had been told by fellow employees
in the Kingston office of the Human Rights Commission, where she
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had been employed from September of 1986 to the time of her
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appointment to the position with which I am concerned, that they
were aware of examples of individuals who had applied for positions
in restricted area of search competitions who actually lived
J outside of the area of search, where the restrictions appeared to
have been overlooked. She was also led to believe by her fellow
employees ~t the office of the Human Rights Commission in Kingston
that the Employer did not regard area of search restrictions as
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being too important. She also stated that she had an intense
desire to advance her career, and the posslbil1.ty of doing so by
obtaining a position as an ITC was so attractive to her that it
overcame any ,misgi vings she might normally have about
misrepresenting the true facts.
As matters transpired, the Grievor was the only applicant who
appeared to reside within the restricted area of search, and she
was ultimately appointed to the position.
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On February 24, 1993, the Grievor was lnterviewed at
Belleville by Lionel Sauve, District Manager, Eastern District and
Philip McDonell, Assistant Manager, Eastern District, with a view
to having her provide the Employer with proof of her res~dence when
she applied for the competition which led to her appolntment. At
that time, Messrs Sauve and McDonell had received information from
the Human Resources Department about the Grievor's actual place of
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residence at the t1me she applied for the pos1tlon and these
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allegations led to the decision to conduct the interview.
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,.,-, Mr. Sauve prepared a report of the interview, on the day it was
held, which he sent, on the same day, to Helmut Zlsser, Director,
-' Apprenticesh1p Branch. I am satisfied that the report is accurate,
there being no significant difference taken by the Grievor to its
contents when she testified The report 1S as follows (Exhibit
12)
REPORT ON INTERVIEW WITH MARGARET DAIN, INDUSTRIAL
~ TRAINING CONSULTANT, BELLEVILLE, ONTARIO
Interview held at Bellev11le, Ontario Februar~ 24, 1993,
conducted by Lionel Sauve, District Manager and Philip
McDonell, Assistant Manager Eastern District.
Ms. Dain was informed that the purpose of the interview
was to inform her of allegations that had been received
regarding her place of resident at the time she applied
for compet1tion #SD-71-93 which was restricted to a
radius of 40km. of the Belleville field office. Ms Dain
was informed that if she felt she needed an OPSEU
representative present with her she was free to ask for
one, to whic}:l she replied she d~d not feel it was _
necessary.
Mr Sa"uve asked Ms Dain what was her address when she
applied for the position and what is her present place of
~ residence, to which she replied Picton She was then
asked about the allegations that she 1S a resident of
Kingston, to which she replied that she used to live in
Kingston but moved to Picton. Mr. McDonell then asked
her for her driver's license, when asked how come her
license had a Kingston address, she responded that she
had not yet completed a change of address She was then
asked to explain the following discrepancies
- her C.V when applying for the position had a Picton
P.O. Box number and a Picton telephone yet when she
filled out her Employment Status form she gave a
Picton address but a'Kingston telephone number, to
which she replied "I don't know"
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- her January travel claim had a Picton address and
'- attached to her claim her Hotel invoice had 234
Chelsea Rd Kingston, to which she replied "I don't
know" . -
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- Ministry mail sent to Picton lS returned no such
address [sic] she replied that she was receiving
some mail so she cannot explain why mall 1S being
returned.
Ms Da1n was again asked if her place of resident [sic]
is Picton to which she again replied yes [ sic] . She was
then asked if she could provide us with documentation to
support this, like a copy of her lease, cancelled cheques
or if we could verify if the Picton Box number and
telephone number are in her name, to which she responded
that her rental arrangements are kind of informal and
that she never had the P.o. Box or Telephone Number
changed to her name When asked who these numbers belong
to, s~e repl1ed that the P.o. Box belongs to Tanis Crowe
whom she used to work with at Human Rights and the
telephone number to Desmond McGarry Crown Attorney Wh1Ch
1S [sic] Ms. Crowe's partner Mr Sauve then suggested
that a letter from Mr McGarry and Ms Crowe attest1ng
that she was renting their house ln Picton would be
suff1clent proof. She was not sure she could get such a
letter because as she said before their arrangement is
quite informal.
Mr. McDonell then asked Ms. Dain to describe her Picton
home and gl.ve us the address, she then described the
property but did not know the address as it was located
on a little side road. Mr Sauve then suggested that we
should drive over to her Picton house and this at least
would give us some proof that she ;is living in Picton.
Ms Da'in then requested the presence of her OPSEU
representative To [sic] which Mr. Sauve agreed.
Ms. Dain then contacted Mr. Martin A Sarra, OPSEU Staff
representative for ~egion 4.
Mr Sarra was briefed by Ms. Oain and met with us to
review the situation. Mr. Sarra started by explaining
that times are difficult and opportunities scarce so
possibly Ms Dain was a little "bit creative" when
applying for the position and if this was our only
concern, her place of residency ~hen she applied for the
job and not where she is now living, possibly we could
resolve this misunderstanding Mr. Sauve then mentioned
that it his [sic] crucial that her lmmediate address also
be identified, since he had Ms. Dain's February expense
claim, which [sic] she is charging travelling expenses
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(kilometres) from Picton to the Kingston field office.
-- Mr. Sarra then asked if this was the only expense clalm
that she had submitted Mr. Sauve informed Mr. Sarra
that tW9 other claims had been submitted and approved in
January also indicating travel expenses from Picton
Slnce thlS was new information that he was not aware of
J he wanted to meet privately with Ms Oain.
Mr. Sarra and Ms. Dain then joined us to contlnue our
meeting and suggested that the travel claim should not be
approved and that Ms. Dain would resubmit a new claim and
that her other claims submitted were done so to
substantiate her place of residence and for no other
reasons. He also suggested that in my report I should
indicate that Ms Dain is a young person and that we all
make mistakes and that she ha.s been a faithful public
servant with the Ontario Human Rights Commission since
1986".
Ms. Oain was informed that Mr. Sauve would report to the
Director, Apprentlceship Branch and determine what
disciplinary action would be taken and that until this is
determined she should not report to work to the Bellevice
office and she then admitted that if we wanted to reach
her she would be at her home in Kingston
After the meeting of February 24, 1993, Ms. Dain sent Mr.
Sauve Exhibit 14, which is in the form of an undated lease between
a Leo Labelle, referred to as the "Lessor" and the Grievor,
referred to as the "Lessee." The lease is with respect to premises
at 316 Bleecker Avenue, Bellevllle ontario and is stated to be for
a one year period from October 1, 1992 to October 31, 1993. The
rent payable is shown to be $500 a year and the lease bears a
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signature "Leo Labelle." It also bears the Grievor's signature in
I the space for the tenant's acknowledgement of receiving an original
copy of the lease, although the date of receipt was not filled in
Ms. Dain stated that the lease was prepared after the February 24th
meeting and backdated. This was done on the advice of her father
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who was informed by her of what had transpired as a result of the
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above noted meeting. The lease was/ said to have been arranged by
her father, the "lessor" being a fr["end-oT his. -...=-~
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She testified'that, if necessaary, she could have moved into
the II leased" prem1ses in Bellville, which 1S comprised of a
separate building proximate to that occupied by Mr. Labelle. She
did not explain to Mr Sauve or to Mr. McDonell that the lease was
backdated, nor did she glve any indication that she was not then
living in the leased prem1ses
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At the same time as she furnished the lease with Mr. Labelle,
Ms. Dain also provided Mr. Sauve with a driver's licence (Exhibit
12) showing her address to be 316 Bleecker Av~nue, Belleville
Ontario. Her explanation for doing this was that she had, 1n the
past, changed her address on her driver's licence prior to actually
effecting a move.
The lease and driver's 11cence were submitted in an attempt to
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persuade the Employer to permit her to continue in her employment.
Mr Sauve testified that the position of Industrial Training
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Consultant required an incumbent to work alone ahd without
supervision for about 90 per cent of the time. He emphasized that
an ITC could have access to Ministry exams to be administered to
such persons as apprentices and that it was of the utmost
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importance that an lTC's supervisor have complete trust in him or
her. He also descr1bed a number of other matters associated with
the position that reinforced the high degree of trust that-was
expected of an incumbent In his letter of February 24, 1993 to
Mr. Zisser, Mrr Sauve indicated that in h1S opinion the Grievor
could not "hold the trust of her supervisor" and he recommended
"that the competition for wh1ch she was the successful candidate be
cancelled" that it be re-advertised and "that [Ms. Dainl not be
allowed to compete II I
On March 3, 1993, J.B. Hansen, Executive Director Finance and
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Administration, Ministry of Skills Development, wrote to the
Grievor as follows
It has been brought to my attention, following an
investigation by senior management; that you have
falsified your application for competit1on SO 71/93 -
Industr1al Tra1ning Consultant 1n which you were the
successful candidate.
The area of search was restricted to within 40 km. of the
Belleville office. The results of the investigation
uncovered the information that your principal res1dence
1S in Kingston, Ontario, which 1S beyond the 40 km.
restriction. Therefore, you were ineligible for
cons1derat1on 1n this compet1t1on The 1nvestigation
also revealed that you had submitted false travel expense
claims.
Under the circumstances, I concur with the Director's
decision, that your behaviour warrants d1smissal. In
accordance with the authority 'delegated to me under the
Public Service Act, Section 22 (3), I dismiss you from
emplo~ment, effective March 5, 1993. As of this date,
you will cease to be an employee of the Ministry of
Education & Training - Skills Development Department.
You are requ1red to repay monies received as a result of
falsified expenses claimed during your period of
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employment with the ministry. Any monies OW1.ng to you
- will be forwarded to you at the above address.
Please be advised that you haY_e_ the right to file a
grievance at the second stage 1.n accordance with the
Collective Agreement, Art1.cle 27 8 2
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The Grievor filed a grievance (Exhibit l) on March 5, 1993, 1.n
wh1.ch he asked to be reinstated to her former pos1.tion w1.th full
redress.
" As counsel for the Un1.on acknowledged, this is not a case
where aiscipl1.ne is unwarranted; the only quest1.on being whether,
in all the circumstances, the penalty ought to be ameliorated.
i Counsel for the Grievor, while acknowledging that the ITC ,
position was one that imposed a great deal of trust 1.n an
1.ncumbent, submitted that all positions within the Public Service
were positions of trust Although, I agree with counsel that that
1.S the case, the ITC posit1.on requires an incumbent to display a
particularly high degree of trustworthiness. This is especially
true where an ITC operates without immediate supervision, as was
the case for the Grievor
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This is an especially sad case because the Grievor, prior to
the incidents that led to her dismissal, appears to have been an
exemplary employee when she worked with the Human Rights Commission
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1.n Kingston The evidence also disclosed that she is a person with
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a highly developed social conscience who has devoted considerable
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time to public service
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The eVldence also disclosed that the Grievor was very highly
regarded by those persons she worked wlth in her previous positlon
with the Human Rights Commission, where she had demonstrated a
willingness to take on lncreasingly more responsible work which she
apparently carried out to the stisfaction of her superiors. r-
The Grievor has contlnued her formal educatlon and has
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successfully completed a numnber of university courses
In addition, she quickly took steps to repay the money
improperly received by her for invalld travel claims when requested
to do so.
Counsel for the Grievor persuasively argued that I should view
her actions ln the context of her total career and regard the
incldents that led to her termination as representing an aberration
that was totally out of character with her past and present
behaviour He characterized the Grievor's actions as being
mlstakes that could, in part, be attributed to her understandable
desire to improve her vocational position and to a certain
momentary loss of judgement based on her youth (the Grievor is now
ln her early 30's) In all of the circumstances, I was asked to
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reduce the penalty and find some means of return1ng her to some
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employment with the Emplqyer, not necessarily as an lTC.
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Counsel for the Grievor asked me to view the fals1ficat1on of
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claims r dilemma faced by the
travel expense 1n the context of the
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Gr1evor~ She had represented herself as living in Picton and not
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1n Kingston It was subm1tted that she ,was concerned that any
failure on her part to submit travel cla1ms that would be expected
of her as a "res1dent" of Picton would arouse suspicion. Her
filing the claims was said to be not for the purpose of obta1ning
money she was not entitled to but to avoid, detection of her
original subterfuge.
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Although I have a great deal of sympathy for tne Grievor, it
1S very difficult for me to overlook certain facts that mil1tate
against any reduction of the penalty. I cannot regard the
Grievor's actions as mere youthful folly based on inexperience.
She had had cons1derable experience working as a public servant
while employed by the Human Rights Commiss1on in Kingston. It 1S
unfortunate that she was swayed by suggest10ns made to her that
there was nothing very wrong 1n misrepresenting her place of
residence. I' believe that she knew it was very wrong but was
willing to take a chance ln order to achleve advancement ln her
career. The matter being a subject of agreement between the Union
and the Employer, I cannot overlook the serlousness of
misrepresenting a place of residence in order to further one's
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justifiable ambition Although Mr. Richard's presented' an
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attractive argument that the submission of the travel claims should
not be regarded as a separate incident of misrepresentation but
merely a continuation of the f1rst one, I must conclude otherwise
Before returning the Gr1evor to an ITC position, I would have
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to be convinced that her behaviour was truly an aberration, and I
would have to have great confidence that she would not breach a
trust in the future In look1ng at the evidence that is~germane to
the issue of whether the penalty should be atnel iorate1d, I have
taken into consideration the past good record of the Grievor,
includ1ng her record of public service. Although this past record
1S a good one, I must view it along side of the Grievor's
continu1ng actions that I can only regard as being part of an
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effort to mislead the Employer. I realize the present desperation
of the Gr1evor who now no longer has her position with the Human
R1ghts Commiss1on nor her position as an lTC, and who is without
full-time work. I believe thatlshe genuinely is of the view that
she can be trusted and that she has learned from h~r mistakes. I
must, however, consider her subsequent acts of prepar1ng a
backdated lease which was submitted in a manner which was, at best,
equivocal It could be regarded as an attempt to persuade the
Employer that she always had a residence within 40 kilometres of;
Belleville I am also not persuaded that her changing the address
on her driver's licence was as innocent an action as she
represented.
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In reviewing factors that bear on the amelioration of a
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penalty, it is possible to look at matters which could not serve as
a basis for discipline There was placed ln evidence before me
the fact that the Grievor had indicated that she had travelled to
Cobourg to attend a meeting and did attend a meeting \
on February
10, 1993 In evidence she acknowledged that she had not attended
the meeting She explained the recording of attendance at the
meeting as being ln error, arising out of the fact that she had a
practice of making entries based on what she expected to do and
when she came to si9n the record some time later, did not observe
the incorrect entry. I have some difficulty in accepting the
Grievor's explanation. Unfortunately, the series of actions which
inculpate the Grievor ~re of such magnitude that I am unable to
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come to a more benign conclusion.
If there were some less sens1tive position to wh1ch the
Grievor could be assigned, I would give serious consideration to
reducing the penalty by ordering that she be assigned to such
position. I am informed that no such position exists and I am also
unable to accept the submissions of Mr Richards that I should
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resort to and adapt the provisions of s 24 of the collective
agreement to fit the circumstances of the Grievor. I have examined
the provisions of that article and am unable to find a basis for
utilizing it in the circumstances of this case. ,
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As I have previously stated, this 1S a very sad case and I
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wish that I could find a basis for arrivipg at a different result
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because I believe that Grievor has a good deal of potential
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which will now be lost to the Employer.
Accordingly, and for all of the above reasons, the grievance
is denied.
I would note that by agreement of the parties this matter was
heard before me as a s1ngle arbitrator.
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Dated at Toronto this J3th day of December, 1994.
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R. Go~sky - Vice C 1rperson
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