HomeMy WebLinkAbout1993-0945.Ross.94-03-31
\ i';
(1 ( ,-;-,
,.(,.o;,...~'f.:
ONTARIO EMPLOYES DE LA COURONNE ",.:j";
~;- CROWN EMPLOYEES DEL 'ONTARIO
1111 GRIEVANCE CpMMISSION DE
SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 2100, TORONTO, ONTARIO. M5G 1Z8 TELEPHONE/TELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST BUREAU 2100, TORONTO (bNTARIO). MSG 1Z8 FACSIMILE /TELltCOPIE (416) 326-1396
945/93
IN THB HATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Ross)
Grievor
- and -
\
The Crown in Right of ontario
(Ministry of Correctional services)
Employer
BEFORE: M. Gorsky Vice-Chairperson
P. Klym Member
0 Clark Member
FOR THE H. Simand
UNION Counsel
Cornish Advocated
Barristers & Solicitors
FOR THE G. Lee
EMPLOYER Senior staff Relations Officer
Ministry of Correctional services
HEARING January 7, 1994
~- - -,- ,~ --_. ---"..~---"'"'-- _._-~
c
'" ,,~'
1
DEe I S ION
The Grievor, Gail Ross, filed a gr1evance on April 22, 1993,
the "statement .of gr1evance" be1ng as follows
I grieve article A of the collective agreement and
notwithstanding any other article related
The "settlement desired", in the grievance was
I be immediately accommodate [sicl under art1cle A.
At the t1me the gr1evance was filed; Ms. Ross held the
position of Supply Clerk 2. Article A, referred to in the
grievance, as set lout in the collective agreement in forc~ at the
time the grievance was filed, is as follows \
ARTICLE A - NO DISCRIMINATION/EMPLOYMENT' EQUITY
A 1.1 There shall be no d1scr1minationpractised by
reason of race, ancestry, place of origin,
colour, ethnic origin, citizenship, creed,
sex, sexual orientation, age, marital status,
family status, or handicap, as defined 1n
section 10(1) of the Ontario Human Rights Gode
( OHRC) .
0
A. 1). 2 There shall be no discrimination or harassment
practised by reason of an employee's
membersh~p or activity in the Union
A.2 It is recognized that 1n accordance with
section 14 of the OHRC, the -Employer's
employment equity program shall not be
considered a contravention of this article.
It was acknowledged that the portion of art. A which was said
~
to have been violated was art. A 1 1, and the portion of that
article being relied upon relates to "discrimination practiced by
(
~
(' ("'I
"
,
~~, If}
2
reason of . . handicap, as defined in section 10(1) of the Ontario
Human Rights Code (OHRC) "
At the opening of the hearing, counsel for the Union clarified
the position of the GrievQr, and the Board was informed that the
Grievor, who was at all material times a diabetic, intended by the
.
grlevance to allege a failure on the part of the Employer to
accommodate her disability when she was a Corrections Officer 2 at
the Toronto Jail, who could not, as a result of her handicap, work
night shifts This alleged failure to accommodate Ms. Ross'
disability, caused her to apply for another job that would not
require her to work night shifts - that position being the one that
she occupied at the time of the filing of the grievance, whlch
position paid substantially less than the amount she was earning as
a co2.
,
After Ms. Simand had clarified the nature of the grievance,
Mr. Lee, on behalf of the Employer, raised a preliminary objection
based on the grievance having been allegedly filed beyond the time
limits provided for ln the collective agreement At the
commencement of his argument, however, he indicated that for the
purpose of his application, he was limiting his sub~issions to the
question of whether the provisions of art. A.1 1 could apply to the
facts of this case, which allege a violation of that article in
April of 1990, when Ms. Ross was interviewed for the position of
Supply Clerk 2, which she wa~ subsequently awarded an4 continues to
I
-'- .._- - --.- - - - .- ~- -.- ----- -
-------
~~~~' C.
\C1
. ~~'~
Si'" '.f:'
3
occupy, whereas, art. A was only in effect on June 15, 1990 under
the provisions of Part D, art. 85 of the collective agreement
between the parties in effect from January 1, 1989 to December 31,
1991. Mr. Lee argued that art. A 1.1 could not be relied upon on
behalf of Ms. Ross as it was not 1n effect at the date of the
alleged violation
Submissions made on behalf of the Employer
1. An allege9 failure on the part of the Employer to accommodate
Ms. Ross, which the Union regarded as a v10lation of the non-
discrimination provision in art. A.l.1 (which was art A.I 1n
Exhibit 9), in April of 1990, when she was a CO2, cannot amount to
a failure to accommodate her in 1993 when she filed her grievance,
at which time she held another position (Supply Clerk 2) with
respect to which no claim for accomodation was raised.
2. Neither art. A, nor any article similar to it, was found in
the collective agreement in existence when Ms Ross was interviewed
for the Supply Clerk 2 position Exhibit 10 being the collective
agreement between the parties from January 1, 1986 to December 31,
1988.
/
3 Ms Ross was a Supply Clerk 2 when art. A commenced to
operate, and there was no need to accommodate her in order that she
.~
- -_._~-- --~ .......- -_._..._~,_.~ -'--'- ~.-.,'~_~.:x. =:="=T,,-.~.:',';::'.'_,~_ :~ ':. ----..:::- -'---.~- ~:::::-"'"::: -~.~.. '-- - .-
-
,r-'
(l't,;. {
:J; 'i\
4
could carry out her duties in that position as there was nothing
about that position's duties and responsibilities that required
accommodation
4. As the collective agreement did not contain art A when Ms.
Ross was a C02, and because the collective agreement in force at
that time was otherwise silent with respect to any duty to
accommodate her diabetic condition, we were said to lack
jurisdiction to deal with the grievance which alleges, in effect,
that Ms Ross was discriminated aga1nst because of handicap when
the Employer failed to accommodate her by assigning her only to day
shifts.
5. Reference was made to Haladay, 94/78 (Swan).
Reference was made to the statement of the Board, at pp. 3-4
of Haladay
We should n9te that our jurisdiction is statutory only,
and has two main branches. First, we are vested with
jutisdiction to hear and determine disputes about the
interpretation, application, administration or alleged
contravention of the collective agreement; this
jurisdiction ~rises under s.18 of the Crown Employees
Collective Bargaining Act [now s 19]. Second, beyond
that jurisdiction and independent of it, we have the
jurisdiction set out in s.17(2) [now s. 18(2)] ... . We
have no other authority tq intercede between the. parties;
we do not have any inherent jurisdiction to do justice - "
or what we may conceive to be justice - or to provide
remedies, no matter how desperately a particular case may
cry out for relief. The Board is a creature of the
statute, and derives its jurisdiction solely from the
statute. The only exception to that rule is that the
parties may provide for certain matters in a collective
agreement, and our jurisdiction is thus broadened to the
--- ------ ~--- -~.._~--'
~ !~
',(I; ~, .
. s,~,.,
~~, '"
5
extent that they have done so. Beyond this circumscribed
jurisdiction, the Board's legal authority is non-
existent, and any decision rendered beyond those limits
would be a nullity and liable to be quashed before a .
court.
6 It was Mr. Lee's position that the grievance seeks to amend
the effective date for the operation of art. A.l 1 so as to have it
affect events pr10r to June 15, 1990, when the article became
effective
7. Reference was also made to Van Der Akker, 2542/87 (Fisher) In
that case, the grievance stated that the grievor had been exposed
to harassment by a member of management, the union's position being
that art. 10 of the collective agreement entitled "Shift Schedules"
applied to the case. On December 18, 19B7 the grievor's work
location was changed without notice and, apparently as a result of
the change, he became ill and dld not work. The grievor claimed
that the change in the work assignment was a form of harassment and
\
that he was entitled, because of this harassment, to receive full
compensation for the shift that he missed due to his illness.
At p. 2, the Board stated
Similarly, there is no terminology with respect to
"harassment" in the Collective Agreement and this
allegation itself cannot form the basis of a grievance
( unless there is also a specific violation of the
Collective Agreement upon which a grievance is based.
.I
- - __u -- _ __,-1~___
( y-".'~-- ~~
( ,
',f{
~..
:..
6
8 Reference w~s made to Aubin, 1044/85 (Gandz). In that case
the grievor grieved that he was 1mproperly denied an opportunity to
work overtime pursuant to art. 13 of the agreement at that time
)
The Board stated at p. 4
The Collective Agreement 1S completely silent on the
quest10n of the allocat1on of overt1me and to suggest
that there is any implied commitment to d.istribute it
fairly and equitably would be to .substantially amend the
agreement and tpis is clearly beyond the jurisdiction of
this Board. ~n this, we follow the Board's established
jurisprudence as reflected in Changoor [526/82]
.9 Referenc~ was also made to Beintner, 1841/87, 1842/87
.( R. J Roberts'). In the Beintner case, the grievor, who was a member
of the Roman Catholic faith, regarded Sunday as a holy day and
believed' that no work should be done on that day. This bel1ef was
one tha the grew up with in Bavaria, where the majority of the
population was Roman Catholic and made a practice of observing
Sunday 1n this manner. When he came to Canada 1n 19661 , he
continued to hold the religious view that no work should be done on
Sunday and continued to observe this practice in his own life. He
said that this was one of the reasons that he began to work for his
ministry. He had left a previous position where h~ was required to
work on Sundays and took the government pos1t1on even though it
involved a considerable drop in pay.
The employer raised a preliminary objection that the Board
lacked jurisdiction to enforce the Ontario Human Rights Code
through arbitration as the grievor already had a remedy of filing
-- .. ,. .. '~--"7'-'"'- ,", - -j!
( .pr
~~- '"..
~.T .-
~).~.,'
'"
-. 7
a complaint before the Human Rights Commission and it would be an
error for the Board to afford him an alternative route to relief
through the arbitration process.
The Board stated at pp. 10-11
. where the claim is that a provis1on of the Collective
Agreement violates a public policy or is illegal because
it contravenes a statute, arbitrators have not hesitated
to consider the statute and render their interpretation
of it No one has ~ver doubted that in such a case "a
board of arbitration or arbitrator is obligated to
acknowledge that impact and refuse to enforce the
offending provisions" Re Dennison Mines Limited and
United steelworkers (1982), 5 L.A.C (3d) 19,28 (Adams)
At pp. 15-17, the Board stated
Counsel for the Union also submitted that, 1n any event,
the general management r1ghts clause of section 18 (1) of
the Crown Employees Collective Bargaining Act provided a
basis for enforcing the Ministry's positive obligations
under section 4 of tt).e Human R1ghts Code because
management's right to schedule employees had to be
exercised in accordance with the Human Rights Code In
this regard, the Board was referred to section 46 (2)
[now s 47(2)] of the Code, which essentially provides
that in cases of conflict with conduct authorized or
required under other statutes, the Code must prevail
This submission must also be rejected. We have already
lndicated in our review of the law that arbitrators have
refused to permit parties to "cloak" a naked claim under
a statute as a violatlon of i3- general provision of a
collective agreement such as a ~anagement rights clause
This serves the policy against enforcing at arbitration
what are, in pith and substance, positive obligations
under a comprehensive statutory scheme which provides its
own mechanism for the investigation and adjudication of
complaints. The Grievance Settlement Board took this
position in, Re Aubin and Ministry of Correctional
Services, supra, and we do not see that there is any
conflict between Aubin and Re Singh and Ministry of
Correctional services [240/79, (Eberts)]
With respect to Singh, we note that the observations made
by Professor Eberts (as she then was) regarding the
~-_._--- .......---- ~
(; t
<:i' if'
8
perceived existence of a judicial policy 1n favour of
more -- , .rather than fewer -- forums 1n which
discrimination questions might be adjudicated were based
I upon the decision of the Ontario Court of Appeal in
Bhadauria v Seneca Colleqe (1980), 27 OR ( 2d) 142
The Bhadauria decision, however, was reversed by the
Supreme Court of Canada, which concluded that the
plaintiff did not have an independent tort action for
discriminat10n which she could pursue ~n the courts but
was required to follow the procedure laid out in t'he
Human rights Code See Board .of Governors of Seneca )
College of Applied Arts and Technology v Bhadauria
(1981) , 124 DLR (3d) 193 (S C.C )
10. Mr. Lee reiterated that it was 1rrelevant when Ms. Ross became
aware that she had a grievance based on an alleged duty to
accommodate pursuant to art. A.1.1 This was 'because, even if Ms.
Ross' grievance was filed in a timely manner, the substantive
provision found in art A.1 1 did not apply to her in April of
1990, when she was a CO2 Even if there was a failure to
accommodate Ms Ross in April of 1990, which was not admitted,
there was no provision in the collective agreement that afforded
her relief at that time. What Ms Ross seeks, at this time, 1S an
order that she be returned to her previous position as a CO2 and
that the Emplo~er pe ordered to accommodate her disability as a
diabetic by assigning her only to the day shift Mr. Lee argued
that the Un10n cannot rely on a substantive provis~on which did not
exist at the time of the alleged violation, even if the grievance
was filed in a timely fashion in 1993 when art. A 1.1 was in
operation
Although counsel for the Union relied on authority in support
of her position tpat time did not /
start to run for the purpose of
'~.____.'___' _. '._ .~_'"_'~~-'-~'',_,''__''''-_'''_''''''''''''_.''' "...,- "..,,~~ .",",...,..n",. ~I'-:r":'t-.._ _ ~r~' ":<c""""' -. ~ f.\"t"-.' r'"'f"r;-:~ ~~J:Q"'7~1,1r"T~
( ~
':..
9
filing a grievance until a grievor actually bel.ieves' that there has
been a violation of tha collectiv~ agre~ment, for the purpose of
the preliminary objection, Mr. Lee indicated that he was not
relying on the alleged lack of timeliness ln the filing of the I
/
grlevance. Accordingly, it will be assumed, ln dea~ing with the
submissions o~ the parties, that the grievance was filed ln a
timely manner.
Stibmissions Made on Behalf of the Union
1 Reference was made to the case of Alberta Human . Rights
Commission v. Central Alberta Dairy Pool et al. (1990), 113 N.R.
161, at p. 196 (para) pI
Turning to the question of reasonable .adcommodation, I
a~opt the observations made by McIntyre, J. , at p. 556
and O'Malley [Ontario Human ih 9 ht s Commission and
O'Malley v. Simpsons-Sears Ltd.; [1985] 2 S C.R 536; 64
N.R. 1,.61 ] with respect to Mrs O'Malley and find here to
that the complainant was lawfully entitled to pursue the
practice of .his religion and to be free of the compulsion
to work on Monday, April 4, 1983 contrary to his \
religious beliefs. The onus lS upon the respondent
employer to sh9W that it has made efforts to accommodate
the religious beliefs of the complainant up to the pOlnt
of undue hardship~
Relying on the Alberta Human Rights Commission case, it was
submitted that once it was established that Ms. Ross suffered from
a disability which had to be accomodated in order to permit her to
carry out the duties and responsibilities of the position she
occupied at that time, the El1lployer had a duty to. provide such
r .,-~---.....-:.,":~",!, ~i
.-- ... -.-. . ~ ._... . ....'. ~. . "'"'~.--,""'- -"'" --- ."..... -- - - - ...-'-," --.
G't <.;.;,;.'i'
"
"k~":
,.,;';';
~ '\
\
10
accommodation unless it could demonstrate undue hardship IOn the
I
facts before us, it was submitted that the Grievor should not now
be penalized because the Employer failed to carry out its duty to
accommodate her disability at the time the need to do so had been
\
brought to its attention. That time was, at the latest, when she
applied for the Supply Clerk 2 position in April of 1990, it being
indicated that evidence would be led to show that the Grievor had
informed the representatives of the Employer of the reason why she
was applying for the position, qnd that lt was known that she was
a diabetic.
2. further submitted that there / continuing
It was was a obligation on the part of the Employer to accommodate the Grievor
after she was compelled by her handicap to apply for and accept her
present position. It was submitted that awarding the clerical
position she now occupies to the Grievor did not amount to a proper
accommodation as the position pays approximately $10,000 a year
less than she earned as a CO2.
3 It was also submitted that it was irrelev~nt that article A
did not exist when the grievance was filed because the provisions
of the Human Rights Code in effect at the time when the Employer
was said to have failed in its duty to accommodate the Grievor
contained a provision imposing a duty of accommodation on an
employer. On April 18, 1988, section 17 of the Human Rights Code
s.o 1986, c.64 was proclaimed, which is now s 17
-o.=---'-'---'---._"''''.__--~~__.~_......_._...,~....-~.....''"_ .- ..,..~.':..':~. ---- ~ ~';-'''.:::2J>o;,' tJ.',-" -C~~:._ .~~".... r.~..~.~_::~~:~~~~~:~.:rr.::~
-- ---
f \ G~~
11
\
17.- ( 1 ) A right of a person under this Act 1S not
infringed for the reason only' that the person 1S
incapable of performing or fulfilling the essential
duties or requirements attending the exercise of the
right because of a handicap
( 2 ) The Commission, aboard of inquiry or a court
shall not find a person incapable unless it is satisfied
that the needs of the person cannot be accommodated
without undue hardship on the person responsible for
accommodating those needs, considering the cost; outside
) sources of funding, if any, and health and safety
requirements, if any.
( 3 ) The Commission, a board of inquiry or a court
shall consider any standards prescribed by the
regulations for assessing what is undue hardship
This repealed previous section 16
( 1 ) A right of a person under this Act is not infringed
for the reason only,
(a) that the person does not have access to
premises, services, goods, facilities or accommodation
because of handicap, or that the premises, serV1ces,
goods, facilities or accommodat.ion lack the amenities
that are appropriate for the person because of handicap;
or
(b) that the person is incapable of performing or
) fulfilling the essential duties Or requirements attending
the exercise of the right because of handicap.
.4 Counsel referred to the exerpt from Beintner at pp. 10-11
reproduced above
On the other hand, where the claim is that a provision of
the Collective Agreement violates a public policy or is
illegal because it contravenes a statute., arbitrators
have not hesitated to consider the statute and render
their interpretation of it. No one has ever doubted that
1n such a case a board of arbitration or arbitrator is
obliged to acknowledge that impact anq refuse to enforce
the offending provisions. [Referring to Re Dennison
Mines Limited and United Steelworkers (1982) 5 L.A.C.
( 3d) , 19,28 (Adams)].
/
( ~
'.'
12
5. Counsel also referred to what she regarded as the statement to
the same effect in Aubin, 1044/85 ( supra) .
6. It was further submitted that even if article A did not exist
in the collective agreement when the alleged duty to accommodate
first arose, then the Employer was obliged to administer the
\
provisions of the collective agreement with respect to scheduling
and with respect to the exercise of its management rights in
accordance with the existing provisions of the Human Rights Code
7. For the Employer to assign the Grievor, when she was a C02, to
work night shifts, ~h~ch she was said to b~ unable to work without
I
adverse effects to her health because of her handicap, amounted to
a violation of the Human Rights Code and it was required to
demonstrate that accommodation could not be achieved without undue
hardship to itself
At the completion of the hearing counsel were request:ed to
comment on the possible implications of Kimmel/Leaf, 1391/90 etc.
(Kaplan) , although, in that case , the Board had jurisdiction to
deal with the provisions of aTt. A.
In the Kimmel/Leaf - case, the issue involved alleged
discrimination based on the employer .. not using discretionary
. . .
leave in a reasonable manner, to allow [the grievorsl to meet
..- .. - - --- .--- ---=- --- --~-- . ~....,
(,-" (:i::;
. <',
~.
~ ..
13
religious obligations without suffering a loss of salary or
vacation time."
The argument raised by the grievors that might have some
significance to the case before us relates to an alleged duty to
accommodate However, this alleged duty arose in the context of an
1
argument that the exercise of discretion constituted. adverse impact
discrimination contrary to article A of the collective agreement
Kimmel/Leaf at p. 25.
(
~ At pp. 25-26 of that case, the Board stated
~ Adverse Impact Discrimination Contrary to Article A
"Adverse impact discrimination" was described by Mr.
-~ Justice McIntyre in Re Ontario Human Rights Commission et
al. and Simpson-Sears Ltd. (1985) 23 D.L.R. (4th) 321
It arises where an employer for genuine business
reasons adopts a rule or standard which is on its
face neutral, and which w~ll applY equally to all
employees, but which has a discriminatory effect
upon a prohibited ground on one employee or group
of employees in that it imposes, because of some
special characteristic of the employee or group,
obligations, penalties, or restrictive 90nditi6ns
not imposed on other members of the workforce (at
332) .
L
Adverse impact- discrimination is concerned with impact,
not intent, and in this case the court went on to find
that consistent with the provisioris and intent of the
Ontario Human Rights Code, there was, in the ,case of
adverse impact discrimination, a duty to accommodate, "in
other words, to take such steps as may be reasonable to
accommodate without undue interference in the operation
of the employer's business and without undue expense to
the employer" (at 335) In the case of adverse impact
discrimination the employer's discriminatory rule or
policy need not be struck down Its application,
however, may be subject to modif ication 1n order to
eliminate the impact of the discrimination.
-~...__.,.--_.. -.---- -. ..-- -.--........ ....,"'........-","":.=:.'...,........-<....,..""...,-' -' J:t. ..,.-o:_:~- ~..-t~_ _~ _::.'!:L!....,...:::::;-------.-..-..
(.'. c
~ ~.
...:;..:,,"" ..
,[It
14
At pp. 26-31, the Board stated
In counsel's submission, the wording of Article A clearly
indicated that the partles to the Collective Agreement
intended to incorporate human rights concerns and the
Ontario Human Rights Code itself into the Collective
Agreement. The relevant sections of the Code provide
4. Every person has a right to equal treatm~nt
with respect to employment without discrimination
because of race, ancestry, place of origin, colour,
ethnic origin, citizenship, creed, sex, sexual
orientation, age, record of offences, marital
status, family status or handicap
10(1) A right of a person under Part I is infringed
where a requirement, qualiflcation or factor exists
that 1S not discrimination on a prohibited ground
but that results in the exclusion, restrictlon or
preference of a group of persons who are identified
by a prohibited ground of discrimination and of
whom the person is a member, except where,
(a) the requirement, qualification or factor
is reasonable and bona fide in the
circumstances; or
(b) it is declared in this Act, other than in
section 16, that to discrimlnate because of
such ground is not an infringement of a right.
C2 ) The Commission, a board of inquiry or a court
shall not find that a requirement, qualification or
factor 1S reasonable and bona fide in the
circumstances unless it is satisfied that the needs
of the group of which the person is a member cannot
be accommodated without undue hardship on the
person responsible for accommodating those needs,
considering the cost, outside sources of funding,
if any, and health and safety requirements, if any
Union counsel argued that there is a discernable trend at
this Board, and among arbitrators generally, to pay heed
to human rights concerns and human rights legislation;
legislation which has been described as "quasi-
constitutional" in nature. For instance, in Re Wentworth
County Board of Education 14 L.A C ( 3<U 310 (Devlin) ,
the Board found that the employer had exercised its
rights in a manner that was discriminatory and that
denied the grievor equal treatment because of her
physical handicap "In consequence, that right was
--- -.-.- ~.~- . - ,- -~.~--_.. ..,,:~.-.,.. .. ,.:..L.:....;,.;T~~ . . .. '-. ".;~'"'7'-';'-''''''O'T::'"~,..,.,.~,.;;1
~ {
'\';.l>o
15
e?{ercised in a manner which is contrary to public policy
~s enunciated in the Human Rights Code. 1981 (at 325)
And in Bousquet 541/90 (Gorsky) the Board'held "While it
is not within the jurisdiction of a board of arbitration
to enforce the provisions of the Code, it cannot ignore
the general law of the land where there 1S a confl1ct
between the collective agreement provisions and the
relevant statutory provisions" (at 14). It is noteworthy
that Bousquet was decided under the predecessor
Collective Agreement, that 15 pr10r to the coming into
force of Article A
Counsel referred the Board to Re Rothmans. Benson &
Hedges Inc. 10 L.A C (4th) 18 (R M Brown), where the
union all~ged that the employer violated the collective
agreement and the Human Rights Code by refusing to allow
an 1njured employee to return to work because of an
injury preventing that employee from performing some
tasks In the course of his reasons for decision the
arbitrator considered at some length the jurisdiction of
a board of arbitration to apply the Code, and he
concluded that the Board possessed such a jurisdiction
where it was of the view that the collective agreement
was in conflict with the Code (See also Re Brass Craft
Canada. Ltd. 11 L.A.C. (3d) 236 (Roberts).)
In counsel's viewj Article A introduced an important new
element to the Collective Agreement, and it did so in a
context well known to the parties, namely the developing
nature of the duty to accommodate as articulated by
Canadian courts and as adopted and applied by boards of
labour arbitration. Counsel did not argue that Article
A was a paramount provision; rather, in his submission,
it was necessary to read Article A alongside the other
provisions of the Collective Agreement. Read alongside
Article 55, the accommodation requested by the union 1n
this case was perfectly consistent with the Collective
Agreement. Union counsel noted, however, that there
might be other cases where greater accommodation could be
asserted and should be ava11able
Co~nseJ concluded his submissions with respect to his
first argument by noting that there was no evidence of
possible interference in the operational requirements of
the Ministry by accommodating the grievors and with some I
observations on the cost of accommodating religious
beliefs in the Ontario publ,ic Service These
observations were extrapolated from the evidence of Ms. '
Brown from the Ministry of Labour Based on that
evidence, and a workforce of approximately 90,000
employees, counsel calculated a maximum annual liability
to the province of approximately $2 5 million which
I
--...,..,,-.--. ....~~,..:;!:..~.~~~~~::..~..r..:.-.~.:f....-.:I;<.....;.\ 'Cf";r- ---->--_~_____~_,___ ___~ ~'":. ~_~.-<.~--..-i;:i.:C:~.:.:~ \ l-O:;;~~'.J'_r;::'~j
. ."a._
C. ~.'" (''''CO
. ..
~,~4
~ ~
-'-~ wff
16
amounts to 1/22 of 1% of the province's $46 billion
budget An expenditure of this kind did not constitute
undue hftrdship on the part of the employer.
In de~ling with. the subject of adverse impact discrimination,
the Board stated, at pp 51-52
It has long been est~blish~d that arbitrators may use
legislative enactments, such as the ontario Human Rights
Code, to assist In the construction' of collective
agreements (McLeod v. Egan (1974) 46 D.L R. (3d) 150)
In the instant case, there is no issue of confI ict
between a statute atid the collective agreement Article
A does not, however, contain any express duty to
accommodate to the point of undue hardship such as that
found in section 10(2) of the Code. Nevertheless, such
a duty can and must be inferred in this case in the same
way that it has been inferred by the Supreme Court of
Canada in .other cases such as Alberta Human Ri9hts
Commission v. Central Alberta Dairy Pool (1990) 72 D.L.R. -
(4th) 417 Not only is it the law of the land, but
absent such a duty what would be the point of Article A?
One can assume that this provision was intended to mean
something, and the only way it can mean much is if the
prohIbition on discrimination carries with it a remedy
when such dili?crimination h~s been establ;i..~hed. In this
regard, the Ontario Human Rights Code, sett:j..ng out the
law and public policy In'Ontario provides an important
aid to the interpretation of Article A (see also the
Prea~ble to the ~).
In the same way Canadian courts have repeatedly
sanctioned a purposive approach to discrimination that
broadlY,interprets human rights laws so as to eliminate
discrimination and provide meaningful relief, Article A
of the Collective Agreement should also be interpreted.
~n reaching this conclusion we are merely giving effect
to the agreement reached ~y the parties In the instant
case it is not necessary to make any findings with
respect to our jurisdiction to enforce anything other
than the terms and conditions of the Collective
Agreement.
One of the significant differences between the case before us
and the Kimmel/Leaf case is that the substantive provisions of
art. A which appl ied in Kimmel/Leaf do not apply in the case before
~.'__'..~. ..~_..".~~_ '__.~ _ __ '.T"~" "":i, '-=r~.'- ;'r' -- "--'-, .-,.... --r!' 7..,;,-,1
G~' ( _.
~.~.: . ~,l
':tI~t1 \.i.~
JI-=' :a
17
us. If the grievance was filed in a timely fashion, which 1.S a
matter we do not presently have to decide, then the substantive
provis10ns that apply to that grievance are those that applied when
the facts that gave rise to the grievance arose in April of 1990,
when Ms. Ross was appointed to her p~esent position
If a grievor can file a timely grievance when she becomes
aware that she has one, which is being assumed as a result of the
position taken by Mr. Lee, then she cannot rely on the provisions
of the collect1ve agreement current when the gr1.evance was filed
which did not exist when the act complained of took place. The
duty to accommodate, in the case before us, related to a duty to
accommodate Ms. Ross as a co2 and not in her current position.
1
Counsel for the Union argued that the duty to accomodate was
.a continuing one and existed when the grievance was filed, al1d
hence art A 1 1 applied to the facts of this case. This 1S an
intriguing argument, however its application to the facts of this
case would be dependent on Ms Ross hav1ng rema1ned as a ~O2
.
In Kimmel/Leaf, the Board noted, at p 52, that it was
"merely giving effect to the agreement reached between the
parties. " That is, the agreement whereby art. A was introduced
into the agreement. Accordingly, it was not necessary for the
Board to make any finding with respect to its jurisdiction to
,
~- - -~--- -- -.....- - -- ~ - _.~- ----
~~~-
-. . .
c (
";r;...).
~
i": :-
18
enforce anything other than the terms and conditions of the
collective agreement.
In Kimmel ILeaf, the Board found the duty to accommodate had to
be inferred because "absent such a duty what would be the point of
article A? One can assume that this provision was intended to mean
somethirig, and the only way it can mean much is if 'the prohibition
of discrimlnationcarries with it a remedy when such discriminqtlon
has been established."
Counsel for the Union argued that even if Article A does not
assist the Grievor, the jurisprudence of the Board, supported by
non-Board jurisprudence, requires that the Employer administer the
provisions of the collective agreement in a manner that does not
confict with the requirements of the Human Rights Code, and that
where this' is .the case, the Board should make appropriate orders to
in~ure that actions of the Employer in administering the collective
agreement conform to the requirements of the Code.
r
We are of the view that the collective agreement is not the
same thing with or without art. A insofar as the application of the
Human Rights Code under the collective agreement is concerned.
Even though, prior to the introduction of art. A, the Board could
not ignore the Human Rights Code; it is one thing for the Board to
use the Code in such circumstances as an aid to interpretation, and
to prevent a substantive provision of the collective agreement from
- ~ ---.---.----.-----
. . ~
fit ;1')"'0. ('-
\ \.--"
:.t'} ::>
19
being enforced contrary to the Human Rights Code., it 1S another
thing to enforce the ~ 1n a situation where there is no
proVision in the collective agreement of a substantive nature that
is being administered contrary to the provisions of the Code.
Discussion
It 1S no longer poss1ble to dispute the jurisdiction of the
Board to properly consider the meaning of the Human Rights Code, or
any other statute, as an aid to the interpretation of a collective
agreement. Inmost cases involving the issue before the Board, it
is the union that relies upon a provision of the Cod,e 1n support of
a submission that the employer be prohibited from administering a
particular provision in the collective agreement contrary to the
provisions of the Code and for an'! order requir.ing that the
provision of the collective agreement be admini~tered in accordance
with the provisions of the Code
In the Beintner case, supra, the Board was dealing with a
grievance that alleged a violation of the collect1ve agreement
because the employer's .schedul ing practices. were allegedly carried
out contrary to the provisions of th~ Human Rights CodeJ in that
the grievor was ~equired to work Sundays and this proh1b1ted him
from practising his religious observances
!
1
-~--~ - ~ .- "' "'-'''C''''' ...,,,1
(" ~~}'" (".
(.'" \.
':(; ,.~ ~.
20
At p. 10 of Beintner, the Board noted, with approva 1 , the
statement in Re Windsor Western Hospital Centre InGJ. and Ont~
Nurses' Association (1979), 24 L.A C. (2d) 35 (Ianpi), where "the
board rejected an attempt by the un10n to 'cloak' as a violation of
a prior practice regarding the calculation of vacation entitlement
an alleged contravention of positive obligations under the
Employment standards Act. The board said 'in these present
circumstances . there are no provisions of the collective
agreement 1n conflict with the Employment standards Act, 1974.
, "
.
The Board, in Beintner, also referred, with approval, to Aubin
(supra) , to the same effect
The Board 1n Beintner also noted, at pp lOi11, that there
must be a provision in a collective agreement that violates a
public policy or is illegal because it contravenes a statute in
order for arbitrators to consider the statute and render their
interpretation of it.
The Board also noted, at p 11, that the statute could be
{
utilized as an aid in interpretation of a collective agreement
assisting in the meaning to be giveri to the terms of the contract,
referring to Re Dennison Mines Limited and United Steelworkers
(1982) , 5 L.A.C. ( 3d) 19,28 ( Adams)
=.o-"="-.,-___.--=-_.....,..c,,..,'___--,,____...-.~~~.--~='''"'''''' - ---.. -'--'. ..- -~ - '-::,,':-'-'- ~._-~- 11 .:~~~~'::'..;~.?.!::-=;:r-.......c_...:___:::I
( r
\ '>.
~; "'" ~
21
The Board ( ibid. ) also noted the jurisdiction of a board to
construe a statute when it is necessary to determine whether there
,)
is a breach of a specific provision of a collective agreement,
referring to Re Hayford 2000/86 (Roberts).
The Board also noted (at pp. 11-12) the case where
One or more provl.sions of a statute may be incorporated
by reference into a collective agreement. It has been
held that "[wlhere such l.S the case, it is within the
jurisdl.ction of the arbitrator to interpret the statute."
(citations .omitted)
In the Kimmel/Leaf case, the Board was not faced with the
difficulty that 'this panel of the Board encounters, because it
noted that the provision of the Human Rights Code had been
specifically incorporated by reference l.nto the collective
agreement that affec~ed the grievances befor it.
In Beintner, the Board found that absent some specific
incorporation by reference, the provisions of the Code were not
incorporated into the collective agreement (See Beintner at
pp 12-15.)
At p. 15 .of Beintner, the Board noted that there was no
decision of the Grievance Settlement Board finding that the Code
had been incorporated into the collective agreement, with
particular reference being made to Singh and Aubin.
-
,-
I
I
--..--,. ._~----_.. ---,- -, I
- --- ~.,..-."~~----!'"'l"':'-~-"""";'ii
-----
(' (
"~
, !
/' -vi~~
l'j;: ,1;} .!'O
22
At P 16 of Beintner, the Board also rejected the union's
submission (at p. 15) that
. .. . in any event, the general management rights clause of
section 18 (1) of the Crown Employees Collective
Bargaining Act provided a basis for enforcing' the
Ministry's positive obli~ations under section 4 of the
Human Rights Code because management's right to schedule
employees had to be exercised 1.n accordance with the
Human Rights Code
At p 16, the Board reiterated its position
We have already ind:j.cated in our review of the law
that arbitrators have refused to permit parties to
"cloak" a naked claim under a statute as' a violation of
a general provision of a collective agreement such as a
management rights clause. This serves the policy against
enforcing at arbitration what are, in pith and substance,
positive obligations under a comprehensive statutory
scheme which provides its own mechanism for the
investigation and adjudication of complaints.
The Board also noted that preVlOUS panels had taken this
position and did not find that there was any conflict between Aubin
and Singh ( supr a) .
Although section 17 of the code was not proclaimed until
April l8, 1988, after the grievance was filed in the Beintner case,
this would not affect the results of the case before the Board, if
section 4 is not in conflict with a provision in the collective
agreement The only provision which section 4 1.S said to be 1.n
conflict with is article 10 and the Board, in Beintner, found no
such conflict.
There is a difference between a provision in a collective
agreement which, by its very t€rms, calls for a particular action
_.~~., ... ...,,;..e..:::.:J'c=.:1-J: ~ !'_'-~~"'~.~ -"'''''.::::~'_-_.~ ------.- -==-::-~_._."":,~'__-,"-'_ ,'." ,-'> :7-'-'~' ~~:::..::.L.:l.::ri......'t''!''.y''7~".....'"}:....-..... 1..-....."'. Pl,'. ;' .. _ -,', . .-,~7.'\~.....K
I (
.~ "-
~ ,-'~ ,---~
23
by the employer that 1S in conflict with a provision of the Human
Rights Code and a provision such as art. 10 of the collective
agreement that deals with shift scheduling and is not, on its face,
in conflict with any provision of the Code.
There was no suggestion that the Employer, in the case before
us, waslnot engaged in a genuine exercise of shift scheduling, nor
was it suggested that it was engaged in the deliberate bad faith
exercise of its right to schedule shifts. Cf Bousquet (supra)
)
I
We conclude, as did the board in Kimmel/Leaf, that the
introduction of article A effected a significant change in that the
wording of that article indicated that the parties intended to
incorporate human rights concer-ns and the Ontario Human Rights Code
into the collective agreement. This would appear to have been a
response to such cases as Aubin and Beintner.
In the circumstances, and for all of the above reasons, we
find that article A.l.l does not apply to this grievance. If the
provisions of the Code had been incorporated into the relevant
collective agreement, our decision on the preliminary issue might
have been different.
We also find, even if the facts necessary to establisl1 that
Ms Ross may have been discriminated against under the Human Rights
{
I
~ because of her handicap existed, that there 1S no provision in
\.
--_.~=.-,-,,-,--==-_....,.-,--,---._..-._. . --. __ _-"'-"'-~ ~ _:....l':.....- ---''--- :.~____ _----'<-,---.::.::.;.,.:"...:....~. ~--=-~~~:.::__~_.---'---h:__ _ _,-_r~_ --:.; ..r....~i~~
-- -- -----
., (
9]- l!.-o '~
24
the relevant collective agreement that conflicts with the
provisions of the Code so as to enable us to assume jurisdiction
based on a conflict with the provisions of the ~. Accordingly,
.. and for the above reasons, the grievance is dismissed.
We would add that, for the purpose of deciding the preliminary
motion only, the parties agreed that we should assume certain
facts, for example, that the Grievor had a disability that would
require accomodation as a co2 by aSSl.gnl.ng her only to the day
shift, and that the Employer was aware that the Grievor applied
\
for her present position of Supply Clerk 2 because her physl.cal
condition did not permit her to work the night .shift. In the
circumstances, it was unnecessary for us to decide any of the
factual issues that might have arisen on an adjudication of the
merits.
Dated at Toronto this 31st day of March, 1994
Ii
~~ A,. L-
2
M. Gorsky - Vice-Chairperson-
f
r1 t!tr~ \ ,
PKlym Member
a~ ~ I
D. Clark - Member
!
____ __._~ __~~~~~-..t,~..::.:..:......~~~~-~,,,-,--,,, "--r'~'--;---"':--, ._.-___~. ;__u....._. .",,-, "--"'!....r-~.1f:1 . u7"~~;7:T.;;~;-:'. ~_-=-=.==.:J:~~~:/