HomeMy WebLinkAbout1993-1339.Johnson.96-09-23
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ONTARIO EMPLOYES DE LA COURONNE
CROWN EMPLOYEES DE L'ON TA RIO
1111 GRIEVANCE COMMISSION DE
SETTLEMENT .
REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 2100 TORONTO, ONTARIO, M5G lZ8 TELEPHONE/TELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST BUREAU 2100, TORONTO (ONTARIO) M5G lZ8 FACSIMILE /TELECOPIE (476) 326-1396
GSB# 1339/93
OPSEU # 93G082-3
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Johnston)
Grievor
- and -
The Crown in Right of Ontario
(Ministry of Community & Social Services)
Employer
BEFORE R.J Roberts Vice-Chairperson
M Lyons Member
D Montrose Member
FOR THE M Doyle
GRIEVOR Counsel
/ Ryder, Wright, Blair & Doyle
Barristers & Solicitors
FOR THE J Smith
EMPLOYER Counsel
Legal Services Branch
Management Board Secretariat
HEARING August 3, 1994
February 3, 1995
June 4, 1996
August 21, 1996
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GSB # 1339/93
OPSEU # 993G082-3
BOARD ORDER
Attached is the Memorandum of Settlement which the parties
agreed would be made an Order of the Board
DATED at Toronto, this 23rd day of September, 1996
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D Montrose, Member
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5. To develop a positive relationship with clients, co-
workers I supervisors and community partners
Expected Results atter 3 montbs
-to be familiar with office policy, procedures &
guidelines, i e. office manual
-to adhere to office procedures regarding punctuality
and attendance
-to advise clients of their rights ana responsibilities
-to advise clients of available resources
-to participate on the intake & backup rotation
-to be available to clients at least one day per week
-to be available to clients at month end
-to attend schedule unit & office meetings
-to handle clients with tact, discretion & dignity
Expected Results after 6 months
-have knowledge & confidence to refer clients to
available resources
-to be able to interview clients with minimum a~ount of
supervision or assistance from others
Expected Results after 9 months
-to assist and participate at an FBA presentation (if
possible) in the community
GOALS:
To provide effective and efficient service to clients
To complete~ work in a manner so that clients are
provided with current and corract information
concerning eligibility and entitlement and when
appropriate referrals are required
To assist and encourage clients to maximize their
potential and their future planning, is. employment,
education, training.
To be knowledgable of community resources and be able
to apply this knowledge as needed
To be an effective team member in an assigned unit and
office
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TRAINING/8UPBRVISIOH
#I To attend corporate tHO Traininq
#I To attend Enhanced Verification Traininq
* To attend all other training seminars/workshops as
delegated or assigned
* To attend deoision making/problem solving workshop
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* Superv1sor ~o accompany atse1ected interviews botb in
the field and in the office
* I am aware that with my involvement this planning
performance objectives can be revised/updated as I
required
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