HomeMy WebLinkAbout1994-0151.DALEY96_10_24
ONTARIO EMPLOYES DE LA COURONNE
CROWN EMPLOYEES DE L'ONTARIO
1111 GRIEVANCE COMMISSION DE
SETTLEMENT ,
REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST, SUITE 2100, TORONTO ON M5G 1Z8 TELEPHONE/TELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST, BUREAU 2100, TORONTO (ON) M5G 1Z8 FACS/MILE/TELECOPIE (41") 326-13g(j
GSB # 151/94
OPSEU # 94A561
IN THE HATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Daley)
Grievor
- and -
The Crown in Right of ontario
(Ministry of the Solicitor General &
Correctional services)
Employer
BEFORE 0 Gray Vice-Chairperson
M O'Toole Member
S Urbain Member
FOR THE D Wright
GRIEVOR Counsel
Ryder, wright, Blair & Doyle
Barristers & Solicitors
FOR THE J Benedict
EMPLOYER James F Benedict Dispute Resolution Services Inc
HEARING January 9, 1995
June l3, 2l, 1995
October 3, 1995
February 6, 13, 14, 1996
i
l
Decision
The grIevor, Mark Daley, was first appomted to the unclassIfied servIce
for a fixed term as a correctIOnal officer m May 1990 He was re-appomted from
time to time thereafter HIS last appomtment was for the perIOd July 1 to De-
cember 31, 1993 Throughout hIS employment he worked at the Metro Toronto
East Detention Centre ("MTEDC")
On or about October 14, 1993, the grIevor and another unclassIfied correc-
tIOnal officer at MTEDC, Sebastian Gallagher, were mJured m an automobIle ac
cIdent. As a result of theIr mJurIes, they were both unavaIlable for work through
out the period from October 14 to December 31, 1993, when theIr eXIstmg ap
pomtments expIred.
The grIevor and Mr Gallagher both receIved letters dated January 24,
1994 from DIane Doherty, then Supermtendent of MTEDC, adVIsmg them that
they would not be re-appomted. The body of each letter read as follows.
Our records mmcate that you have not been avaIlable to attend work smce
October 15 1993 as a result of your mvolvement in a car accIdent,
Durmg a meetmg wIth Mr K. CowIe, Deputy Supermtendent shortly after
your accIdent, you expressed concerns regardmg your status as an unclassI
fied employee who would not be avaIlable for duty for an mdefmIte penod of
tune. You were advIsed by Mr Cowie that for the short term thIS would not
present a problem.
Gwen that your current contract expired on December 31, 1993 and you con
tmue to be unavailable for duty, I must mform you that you will not be of
fered a new contract.
Please arrange to return all mmIstry Issued Items (i.e. clothmg, Identllica
tIon card, parkmg card, standmg orders etc,) to Mr L, Jeffers Secunty
Manager, as soon as possible.
I would hke to take thIS opportumty to wIsh you well m any future endeav
ours,
Thereafter, the grIevor and Mr Gallagher both filed grievances, allegmg
that theIr employment had been wrongfully termmated contrary to ArtIcle A of
the partIes' collective agreement. SectIOn A.l 1 of that artIcle proVIdes that.
There shall be no mscrunmatIOn practIsed by reason of race, ancestry, place
of ongm, colour, ethmc ongm, cItIzenshIp, creed, sex, sexual onentatIOn,
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age mantal status, family status, or handIcap, as defmed m sectIOn 10(1) of
the Ontano Human RIghts Code (OHRC)
The grIevor and Mr Gallagher both alleged that the decIsIOn not to re-appomt
them constItuted dISCrImmatIOn on the basIs of handIcap In addItIOn, the
grIevor alleged that the decIsIOn was prompted by hIS havmg spoken out at about
that time at a press conference of the CommIsSIOn on SystemIC RacIsm m the
OntarIo Crlmmal Justice System, where he had saId that he had been subject to
ongomg, unchecked racIal dISCrImmatIOn m hIS employment as a correctional of-
ficer
Initially, the partIes agreed that thIS gnevance be heard together WIth
Mr Gallagher's. Both gnevances came before us for hearmg on January 9, 1995
The employer's representative InitIally sought to raIse a prelImmary ObjectIOn to
our JunsdICtIOn, but ultimately agreed to deal WIth the matter of JunsdICtIOn m
closmg argument. The hearmg that day was adjourned after Union counsel had
made hIS openmg statement, to gIve the employer's representatIve the opportu
nIty to mvestIgate partIculars Union counsel had gIven of mCldents of racIally
motIvated treatment allegedly expenenced by the gnevor dunng the course of
hIS employment. Thereafter, the partIes agreed to have thIS board hear the two
grIevances separately
In February 1996, before the Union had closed ItS case m chIef, the partIes
settled that portIOn of thIS gnevance whIch rested on allegatIOns of dlscnmma-
tIon on the baSIS of race, and those allegatIOns were WIthdrawn. The hearmg con-
tmued WIth respect to the allegatIon that the employer had dlscnmmated
agamst the gnevor on the baSIS of handIcap contrary to ArtIcle A.
The Evidence
The employer produced from ItS records copIes of 10 documents eVIdencmg
the gnevor's employment for the perIOd from May 28 1990 on. All but one of
these documents IS a standard form entitled "Appomtment to UnclaSSIfied Serv
Ice," whIch the parties refer to as a "contract." It sets out the appomtee's name
and address and other personal data, the effective date and expIry date of the
appomtment and the nature of the employment. There IS a space for the em-
ployee's SIgnature beSIde the words "I accept the above terms and conditIOns."
Below that IS a block whIch mcl udes spaces for SIgnatures of a
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"Dlrector/Supermtendent/Area Manager" and an "AuthorIzed Personnel Admm-
Istrator" Only 5 of these 9 documents was sIgned by the gnevor A date appears
besIde the gnevor's sIgnature on 3 of those 5 one IS a date 9 days after the con
tract's effectIve date, another 23 days afterwards and a thIrd 6 days afterwards.
The grievor testIfied that those would have been the dates when those docu-
ments were presented to hIm for signature, and that It was not uncommon for
hIm to go for lengthy perIOds of tIme - up to a year - wIthout bemg presented
wIth a contract for sIgnature
There IS no "contract" for the perIod AprIl 1 to June 3, 1991 There IS,
however, an "UnclassIfied Staff Request" form requestmg approval of an
"extensIon of workmg hours" to 40 per week for the perIOd March 4 to June 3,
1991, to back-fill for a classIfied correctIOnal officer on secondment to ProbatIOn
and Parole There IS no prOVISIOn on that form for the employee's signature It
bears the supermtendent's SIgnature certlfymg that funds are avaIlable, the Re-
gIOnal Personnel AdmIIDstrator's SIgnature supportmg the request and the Re-
gIOnal DIrector's SIgnature approvmg It.
The gnevor testIfied that he was mvolved m an earlIer motor vehIcle aCCI-
dent on May 29, 1992, and was unavaIlable for work from that tIme untIl Sep-
tember 10, 1992, when he returned to lIght dutIes. One of the gnevor's contracts
had an expIry date of June 30, 1992 There was then a contract for the penod
July 1 to September 30, 1992 sIgned by the supermtendent but not by the
gnevor That and all subsequent contracts described the grlevor's prevIOUS em-
ployment WIth the MIIDStry as "May 28, 1990 to present."
There IS no contract document for the perIOd October 1 to December 31,
1992 The last two of the contracts m tIme (covermg the penods January 1 to
June 30, 1993 and July 1 to December 31, 1993), both SIgned by the grlevor, con
tamed this note
PLEASE UNDERSTAND THAT RENEWAL IS NOT GUARANTEED AND
IS DEPENDENT UPON YOUR WORK PERFORMANCE AND/OR THE IN
STITUTION'S STAFFING REQUIREMENTS AT THE TIME
The gnevor testIfied m cross-exammatIOn that he probably receIved copIes of
these last two contracts He saId he read the note about renewal at the tIme, but
stated that It was "no mdlcatIOn m my mmd of anythmg "
- 4 -
As a result of the automobIle accIdent on October 14, 1993, the grIevor
suffered soft tissue mJUrIes to hIS neck and back and laceratIOns and other mJu
rIes to hIS knee He was hospItalIzed overmght. He saId he could not walk for
about two weeks thereafter wIthout a "faIr amount of dIscomfort." He receIved
extensIve physIOtherapy after the aCCIdent. He testIfied that he would not have
been able to return to work until late sprmg or early summer of 1994 It appears
he had no prognOSIS WIth a defimte return date until March 1994
The grIevor testified that despIte hIS mJurIes, he attended at the work
place on October 15, 1993 to delIver a note he had obtamed that day from hIS
famIly phYSICIan. The note mdlcated that he had been mvolved m a motor vehI-
cle aCCIdent and was unable to work untIl further notIce, due to multiple soft tis
sue mjurIes. The grlevor stated that he delivered thIs note to Kevm Cowie, the
Deputy Supermtendent at MTEDC, and met WIth hIm for about 15 mmutes He
testIfied that Mr COWIe "more or less baSIcally saId" that there would be no
problem WIth hIS employment as long as he supplIed medIcal certIficates and
kept hIm abreast of thmgs.
The grIevor stated that after the meetmg WIth Mr COWIe on October 15,
1993, he telephoned the InstitutIOn every 2 or 3 days, even though he had not
been asked to do so He testified that each time he called he asked for Mr COWIe,
and that he spoke to Mr Cowie on several of those occasIOns On others, he saId,
he spoke to Mr COWIe's secretary or, occaSIOnally, to a shIft supervIsor He saId
that m each call he described hIS condItIOn, relayed whatever hIS doctor had saId
and mdlcated that he dId not yet have a return date In cross-exammatIOn It was
put to hIm that Mr COWIe would testify that these calls had not taken place The
grIevor mamtamed that they had.
At the time of these events, MIke McKmnon was the Vice-PresIdent of the
local umon whIch represents employees at MTEDC He testified after the grIevor
dId He saId the grIevor contacted hIm by telephone shortly after the aCCIdent
and told hIm that he had spoken WIth Mr COWIe He stated that he advIsed the
grIevor to keep notes of hIS conversatIOns WIth management thereafter He also
testified that dUrIng a meetmg he had WIth Mr COWIe after the grIevor's aCCI
dent had become common knowledge, Mr COWIe mentioned that he had had a
telephone call from the grIevor and remarked that It was not made from a car
5
phone Mr McKmnon belIeved that thIS conversatIOn occurred after the gnevor
had told hIm about hIS havIng spoken wIth Mr CowIe
Mr COWIe testIfied that he first became aware of the gnevor's accIdent
from a teleVISIOn news report. A conversatIOn at work the followmg day con-
firmed that the gnevor and Mr Gallagher had been Involved m that accIdent.
Mr CowIe stated that the gnevor telephoned hIm at work a couple of days later
In thIs telephone conversatIOn the gnevor asked Mr CowIe whether he knew
about hIS accIdent, told him a bIt about hIS InJunes and saId the dIagnosIs was
not finalIzed. Mr CowIe testIfied that he asked the gnevor to keep hIm posted on
what hIs condItIOn was, and the grlevor agreed to do so The conversatIOn lasted
less than 5 mmutes. Mr CowIe testIfied that he had no conversatIOns wIth the
grIevor after that. He also testIfied that he dId not receIve the doctor's note of Oc-
tober 15, 1993, nor another note the gnevor claImed to have delIvered later m
October 1993 Counsel for the umon expressed concern about thIS latter eVI-
dence, observmg that the gnevor's earlIer testImony that he had delIvered these
notes to Mr CowIe had gone unchallenged m cross-exammatIOn. He objected
that there had been a VIOlatIOn of the rule In Browne v Dunn (1893), 6 R. 67
(H.L.), and asked that we Ignore Mr COWIe's contradIctory eVIdence on thIS
pomt, leavmg the gnevor's testImony uncontradIcted We ruled that m the Clr
cumstances of thIS case, the umon's opportumty to recall the gnevor m reply
adequately redressed the employer's faIlure durmg hIS cross-eXamInatIOn to gIve
the grIevor notIce of the mtentIOn to lead contradIctory eVIdence and an opportu-
mty to explam or otherwIse address the allegatIOns.
Durmg cross-exammatIOn umon counsel drew Mr COWIe's attentIOn to the
Supermtendent's letter of January 24, 1994, whIch was marked as copIed to hIm
and referred to hIs haVIng had a "meetmg" WIth the gnevor He stated that he
dId not recall a meetmg WIth the gnevor and thought he would recall one If It
had occurred. He saId he had not raIsed WIth the Supenntendent any concern
about the accuracy of her letter, In whIch she stated that there had been a
meetmg He dId not recall the gnevor expreSSIng concern about hIS employment
status. He agreed that m hIS one telephone conversatIOn WIth the gnevor he had
saId somethmg to the effect suggested In the SuperIntendent's letter- that for the
short term the gnevor's unavaIlabIlIty would not be a problem.
- 6
Mr CowIe testified that m October 1993 there were between 45 and 53
unclassIfied correctIOnal officers at MTEDC Some time m the late fall of 1993
there were meetings at whIch some unclaSSIfied correctIOnal officers complamed
that there were not enough hours of work for them all. He saId he and
Mr DeFranco, another member of management, met to dISCUSS how many un
classIfied officers were needed, and later made a recommendatIOn to the Super-
mtendent that they dId not need all those they had. In the conversatIOn wIth the
Supermtendent two contracts were dIscussed, mcludmg the grievor's Mr CowIe
stated that as the gnevor had not worked smce October and the remammg un-
classIfied officers were still not gettmg enough work, he told the Supermtendent
that they dId not need to renew the contract wIth the gnevor to fulfill the mstItu-
tIon's operatIOnal needs. He belIeved that thIS conversatIOn occurred at a meet-
mg m the first week of January 1994 Although he dId not know the date or time,
he was sure It was m that week. He was pressed m cross-exammatIOn on
whether that meetmg, or some meetmg about renewals, would have occurred m
December 1993 He stated that he thought the Supermtendent would have
wanted to deal WIth It m December, but the reVIew process was still "fledglmg"
at that pomt and he dId not thmk that the renewal of contracts, the contracts of
the gnevor and Mr Gallagher as well as the contracts of others, was addressed
before the meetmg m the first week of January 1994
Diane Doherty was Supermtendent at MTEDC from August 1990 untIl
some time after the letter to the gnevor of January 24, 1994 She testified that
she was the one who made the deCISIOn not to renew the gnevor's appomtment
that expIred on December 31, 1993 She stated that she had made that deCISIOn
around the time the letter was sent.
Ms Doherty stated that a commIttee chaIred by Mr COWIe was estab-
lIshed to reView the mstItutIOn's needs for contract correctIOnal officers Her goal
was to have the committee's recommendations before It came time to renew con-
tracts, and that contracts would be SIgned before the employee's next sluft after
hIS pnor contract expIred She saId that m the past, contracts had blended mto
one another WIthout any assessment of the mstItutIOn's needs. She stated that
the note that renewal was not guaranteed was added to the contracts both to
satisfy the reqUIrements of the Employment Standards Act and to adVIse staff
that at the end of a contract penod there would be an assessment of mstItutIOnal
7
needs and of the performance of each correctIOnal officer She testified that by
the end of December 1993 the mstItutIOn's needs were less than they had been
earher, and she had heard complamts from unclassIfied officers that they dId not
have enough work.
In her exammatIOn-m-chIef, Ms Doherty stated that she deCIded not to
renew the grIevor's contract because he was not needed and was not avaIlable
The grIevor had not come to her, she saId. She knew that they (the grIevor and
Mr Gallagher) had been m an aCCIdent. She saId she had assumed that they had
found other work and were not mterested. Mr CowIe had told her there had only
been one call from the grIevor There had been no other contact wIth semor staff
concermng mterest m contmumg the employer-employee relatIOnshIp The
grIevor had preVIously partIcIpated m a modIfied work program. He knew such
programs were avaIlable both to those receIvmg Workers' CompensatIOn benefits
and those wIth non-work-related mJUrIes. He had not apphed for such a program.
She assumed that he was not mterested Just because the grIevor's contract was
not renewed, she saId, dId not mean that he could not apply for another contract
m the future once he had recovered.
In cross-exammatIOn, umon counsel put It to Ms. Doherty that she had
made the decIsIOn not to renew at the end of December 1993 She denied thIS,
saymg that she had been m Fort Lauderdale on a 10 day vacatIOn at the end of
December, and could not have made the decIsIon then. She acknowledged that
she would have left for FlorIda knowmg that the contracts of unclaSSIfied officers,
mcludmg the grIevor's and Mr Gallagher's, were expIrmg at the end of Decem-
ber She dId not thmk she sIgned any contracts for unclaSSIfied officers before the
end of December She beheved she reviewed the contracts and sIgned contracts
for other unclaSSIfied officers when she returned from vacatIOn "after ChrIstmas"
- that IS, m early January 1994 At that point she sIgned contracts for all but
Daley and Gallagher, to whom she says she gave "a couple of weeks grace" as she
did not know what to thmk because they had not contacted her She went on to
suggest that the employment status of unclaSSIfied officers would somehow have
contmued after December 31st untIl the meetmg at whIch she sIgned new con-
tracts m early January 1994
Union counsel suggested to Ms Doherty that she had not sIgned contracts
for Messrs Daley and Gallagher when other contracts were sIgned because they
8
were not avaIlable and had not mdlcated an mterest. Her reply was that they
were "AWOL," essentIally She saId the deCISIOn not to renew Mr Daley's con
tract was no dIfferent from the decIsIOn about Mr Gallagher- they were both m
the same sort of sItuatIOn and she had not had any contact from eIther of them.
She was cross-exammed about the testImony she had given before thIS panel 3112
weeks earher m connectIOn wIth Mr Gallagher's grIevance She saId she could
not remember what she had then saId about havmg made a deCISIOn m Decem-
ber not to renew at that tIme but to gIve them a grace penod She saId she could
not remember whether the sIgmng of contracts for other unclaSSIfied officers was
m late December or early January
The employer's representatIve stated that It dId not take the pOSItion that
It creates hardshIp to keep someone on the hst of unclaSSIfied employees who IS
not bemg called to work.
Argument
Umon counsel observed that the Issues here are IdentIcal to those m
Mr Gallagher's grIevance (GSB FIle 0152/94), whIch had been argued before thIS
panel 8 days earher He submItted that we should accept the grIevor's eVIdence
where It conflIcted wIth that of Mr CowIe, suggestmg that Mr CowIe's recollec
tIon was flawed and that the events m questIOn would have seemed more sIgmfi-
cant to the grIevor than to Mr CowIe at the tIme they occurred. He acknowl-
edged that Ms. Doherty's testImony m these proceedmgs had been mconcluslve
on the timmg of the decIsIOn not to renew the grlevor's contract when other con
tracts were renewed. He asked us to take note of what we had heard from her m
the Gallagher hearmg, and to conclude that she had changed her testImony m
thIS proceedmg because she has come to apprecIate ItS sIgmficance m the mean-
tIme. He invIted us to find that the deCISIOn not to renew the grIevor's appomt-
ment was made m December 1993 whIle the gnevor was stIll an employee Ac-
cordmgly, he argued, the complamt that the deCISIOn was a breach of ArtIcle A
was one over whIch thIS board had JUrISdIctIOn because the alleged dISCrImma
tIon occurred whIle the grIevor was stIll an employee PLtLrn, 1685/92, May 3,
1993 (Kaplan)
Umon counsel argued m the alternatIve that If the deCISIOn not to renew
was made m January 1994, the grIevor was stIll an employee m January 1994,
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based on Ms. Doherty's assertIOn that the employee status of unclassIfied officers
had contmued beyond December 31, 1993 to whenever she made a deCISIOn about
the renewal of theIr contracts He asserted that someone could be an employee
for purposes of the collective agreement even though they were not an employee
for purposes of the Pubhc Sermce Act
In the further alternative, umon counsel argued that If the decIsIOn not to
renew was made m January 1994, then there were two addItIOnal bases on wluch
thIs board would have JunsdICtIOn to prOVIde a remedy
One of these alternate arguments rested on the proposItIOn that an un-
claSSIfied employee has two nghts. the rIght to work for a perIOd equal to the
length of hIs/her appomtment, and a rIght to be consIdered for renewal when
that perIOd of work IS completed It followed, counsel saId, that when he became
mJured the gnevor was entitled to return to work for 10 addItIOnal weeks once he
recovered and then be consIdered for a further contract. These were nghts whIch
crystallIzed whIle he was still an employee, nghts whIch we could enforce not-
wIthstandmg the expIry of hIS appomtment.
The other of these alternative arguments was that the employer was es-
topped from assertmg that thIS board lacks JurIsdICtIOn, because the employer
had led the gnevor to believe that hIS mJunes were not a threat to hIS Job secu-
nty There were two employer representatIOns on whIch counsel saId thIS estop-
pel was based. One was a representatIOn by Mr CowIe. Counsel argued that he
gave an assurance that as long as the gnevor kept hIm apprised he should not be
concerned for hIS Job In that respect, he noted that the employer's own letter of
January 24, 1994 had recited that an assurance had been given. He submItted
that there was also a representatIOn ansmg from the way contracts had been
handled in the past. some had not been SIgned by the gnevor, others had not
been SIgned until after theIr effective dates, and one had been renewed durmg
hIS previous absence due to injUry Umon counsel submItted that these actIOns
represented to the grIevor that he need not be concerned about or take steps to
ensure the renewal of lus contracts, that these were meamngless techmcalItIes
Umon counsel argued that the grIevor had relIed to hIS detnment on these
representatIOns If he had known he had to act by December 31, If he had been
told hIS appomtment would not be renewed If he was still not healthy, counsel
10
saId, then he could have provoked a management decIsIOn and filed a grIevance
prIOr to that date, whIle he was stIll an employee entitled to the protectIOn of Ar
tIcle A. The detrIment was the loss of the GrIevance Settlement Board as a forum
m whIch he could pursue a claIm that the deCISIOn not to renew constituted dIS-
CrImmatIOn on the baSIS of handIcap
WIth respect to the alleged breach of ArtIcle A, counsel argued that the
deCISIOn not to renew was based on the grlevor's unavaIlabIlIty HIS unavaIlabII
Ity was due to the effect of hIS mJurIes, whICh m the umon's submIssIOn consti-
tuted a handIcap as defined by the OntarIO Human R~ghts Code and, therefore, a
handIcap wlthm the meamng of ArtIcle A of the collective agreement. To base an
appomtment deCISIon on unavaIlabIlIty m those CIrcumstances was therefore a
breach of ArtIcle A. Reference was made to Re The Crown m R~ght of Ontarw
(Mimstry of Health) and Ontano Pubhc Sermce Employees' Umon (Martm)
(1993), 31 L.A.C (4th) 129 (Dlssanayake), Re The Crown In R~ght of Ontano
(Mimstry of Government Sermces) and Ontarw Pubhc Sermce Employees Umon
(Kimmel/Leaf) (1991),21 L.A.C (4th) 129 (Kaplan) Counsel submItted that the
approprIate remedy for thIS breach was a dIrectIOn that the employer compen-
sate the grIevor for lost earmngs from and after July 1994, re-appomt the grIevor
for a SIX month term and thereafter consIder hIm for further re-appomtment on
the same baSIS as other unclassIfied officers. Miller and MacPha~l, 531/82, Janu-
ary 3, 1990 (VerIty) and Inkumsah, 968/91, October 14, 1992 (Stewart) were
CIted WIth respect to remedy
The employer's representative mVIted us to prefer Mr COWIe's eVIdence to
that of the grIevor where they dIffered, He noted that medIcal reports filed to es-
tablIsh the date on whIch the grIevor could have returned to work also mdlcated
that the grIevor had suffered from cogmtIve dysfunctIOn and memory dIfficulties
after the aCCIdent. He argued that Ms Doherty's testimony was largely Irrele-
vant, and in any event dId not mdlcate bad faIth, dISCrImmatIOn or breach of Ar
tIcle A. He asked us to find that the first deCISIOn whIch treated the grIevor and
Mr Gallagher dIfferently from other officers was made after December 31, 1993
The employer's representative asserted that deCISIOns concermng the
makmg or renewal of unclassIfied appomtments could not be revIewed by thIS
board no matter when they were made He also argued that the grIevor had not
been subjected to unlawful dISCrImmatIOn. The fact that the grIevor's appomt-
11
ment expIred on Its expIry date was not dlscflmmatory The gflevor could not
work. He was not depflved of work he was capable of performmg or of benefits to
whIch he was entitled There was no suggestIOn that the gflevor's return to work
could have been accommodated before or at the time the challenged decision was
made
In any event, he argued, any alleged dlscflmmatory treatment occurred
after the gflevor ceased to be an employee on December 31, 1993 Thus, ArtIcle A
could not apply and thIS board was WIthout JUflsdlCtion to reVIew or remedy the
allegedly dlscflmmatory treatment.
With respect to umon counsel's estoppel argument, the employer's repre-
sentative noted that before there can be an estoppel there must be a flght, repre-
sentatIOns, rehance and detflment. He submItted that there was no flght upon
whIch the employer had represented It would not rely The employer at no time
told the gflevor that It would not exerCIse ItS flghts under the Publw Sermce Act
He argued that the commumcatIons rehed upon by the umon were too weak for a
reasonable person to draw from them the representatIOns suggested by the un-
Ion. Even If there was an estoppel, he saId, It was not one that tlus board could
enforce because our JUflsdlctIon could not extend to events after December 31,
1993
In reply, umon counsel submItted that there was no dIstmctIOn to be made
between expIry and re-appomtment, that there was no dIfference between al-
lowmg a contract to expIre and decldmg not to renew It. He acknowledged that
the effect of hIS argument was that the decIsion whether to renew or not has to
be made before the eXIsting contract expIres. With respect to the estoppel argu-
ment, he saId the flght management had represented It would not exerCIse was
ItS flght to not renew the gflevor's contract. Mr COWIe had not put any hmlt on
that. In the alternative, If Mr COWIe had saId something hke "m the short term"
as alleged m the letter of January 24, 1994, the meanmg that the grlevor could
take from those words had to be Judged m the context of the gflevor's haVlng
preVIously retained employee status durmg an absence wluch spanned the re-
newal of hIS re-appomtment WIthout any actIOn on lus part.
12
Umon counsel emphasIzed that It was not the decIsIOn to write a letter to
the grIevor that was bemg attacked, It was the decIsIOn to treat hIm dIfferently
from other unclassIfied officers.
In response to a questIOn from the board about the applIcatIOn of sec
tIon 17 of the Human Rtghts Code, umon counsel argued that the sectIOn does
not apply unless undue hardshIp IS shown. He noted that the employer made no
claIm that retammg the grIevor as an mactIve employee would have caused It
any hardshIp
A close comparison of thIS sectIOn of our deCISIon WIth the correspondmg
sectIOn of our contemporaneous deCISIOn m Gallagher, 0152/94 would suggest
that some arguments made there were not made agam here. The argument m
thIS case took place soon after the argument m that one. It seemed understood
that we should take mto account the arguments and authOrities that had already
been cIted to US on common legal Issues We have done so
Decision
The umon's argument focuses on two deCISIOns m WhICh the employer
treated the grIevor (and Mr Gallagher) differently from other unclassIfied cor
rectIOnal officers at MTEDC The first was the deCISIon by the Supermtendent of
MTEDC to defer consIderatIOn of the renewal of the grIevor's re-appomtment.
The second was her subsequent deCISIOn not to renew hIS appomtment. The un
IOn says both deCISIOns VIOlated ArtIcle A of the collectIve agreement.
I t IS common ground that the grIevor spoke with Mr COWie shortly after
hIS automobIle accIdent, that Mr COWIe asked the grIevor to keep hIm mformed
and that Mr COWIe told the grIevor that his mabIlIty to attend work was not a
problem. There IS a conflict in the evidence about whether thIS dIscussIOn took
place m a telephone conversatIOn, as Mr COWIe testified, or m a face-to-face
meetmg, as the grIevor testified Except perhaps for purposes of an assessment
of the credibIlIty of the wItnesses, It IS Immaterial how that commumcatIOn took
place. There IS also a stark conflIct on the questIon whether the grievor dId keep
Mr COWIe mformed thereafter Mr COWIe says he dId not hear from the grIevor
after the mItIal conversatIOn. The grIevor says he called Mr COWIe's office every
two or three days after October 15, 1993, and actually spoke to hIm on several
- 13
occaSIOns ThIs IS a very materIal pomt, because It relates to the reason gIven by
the Supermtendent for the first of the two decIsIOns m Issue
It seems mherently unlIkely that someone m the grIevor's cIrcumstances,
havmg been asked to keep Mr CowIe mformed WIth respect to hIS condItIOn,
would have telephoned Mr CowIe's office as frequently as every two or three
days Nothmg about eIther the request or the grIevor's progress warranted hIS
calling that frequently There is no corroboratIOn that he actually dId such a re-
markable thmg HaVIng heard from a subsequent umon wItness that the grIevor
was advIsed to keep notes of such conversatIOns, It seems sIgmficant that the
grIevor offered no notes of the several conversatIOns he claIms to have had wIth
Mr Cowie, eIther m hIS exammatIOn m chIef or after It was put to hIm m cross-
examination that Mr CowIe would say there were no such conversatIOns It
seems unlIkely that someone who had zealously telephoned at a frequency no-
one had mVlted would not also have zealously kept notes he had been speCIfically
ad vIsed to keep
Mr CowIe's testimony that he dId not hear from the grIevor after the Im-
tIal conversatIOn IS consIstent WIth what Ms. Doherty saId he told her more than
two years earlier, on the occaSIOn when she decIded to defer conSIderatIOn of the
grIevor's re-appomtment. Ms. Doherty was challenged m cross-exammatIOn as to
the tImmg of that meetmg She was also challenged as to her havmg accepted
Mr COWIe's statement at that meetmg that the grIevor had not been heard from,
WIthout havmg checked WIth others who mIght have heard from the grIevor It
was not put to her, however, that she was mIstaken in recallmg that Mr COWIe
saId that to her at that meetmg, nor that her testimony to that effect was a fab-
rICatIOn. It was clear, as Ms. Doherty saId m re-exammatIOn, that she could not
recall whether the meeting was m late December or early January Her abIlIty to
recall bemg told at the meetmg that the grIevor had not been heard from IS not
mconsIstent WIth her mabIlity to accurately recall when the meetmg took place
We accept her testimony that Mr COWIe told her at that meetmg that the grIevor
had not been heard from smce shortly after hIS aCCIdent. It IS not apparent what
motive Mr COWIe would have had at the tIme of that meetmg to misinform
Ms. Doherty WIth respect to commumcatIOns WIth or from the grIevor
Accordmgly, we accept Mr COWIe's testimony that the grIevor dId not
speak WIth hIm after the mItIal telephone conversatIOn m mId-October
14
One of the Issues here, as m the Gallagher gnevance, IS whether we have
JunsdIctIOn wIth respect to allegedly dIscrImmatory acts whICh occurred after
December 31, 1993, when the gnevor's appomtment expIred We made these ob-
servatIOns m our decIsIOn on Mr Gallagher's gnevance
The gnevor's employment was m the unclassrlied servIce The Publw
Servwe Act provIdes that a mmIster or hIS or her desIgnate may appomt a
person to the unclassrlied servIce for a specrlied penod. It also provIdes that
such a person ceases to be a pubhc servant at the end of that specIfied pe-
nod. By ItS terms, the relevant collective agreement apphes only to pubhc
servants. The employer's treatment of someone after he or she has ceased to
be an employee covered by the collective agreement IS not governed by that
collective agreement, unless the treatment m Issue IS m respect of an entI
tlement whIch arose while the indIVIdual was still an employee For exam
pIe some amounts earned by an mdIvIdual durmg employment may not be
due and payable until a tune when the indIvIdual IS no longer an employee
The failure to pay those amounts could still be the subject of a gnevance on
that mdIvIdual's behalf even though It occurs after he or she ceased to be an
employee, because the employer's obhgatIOn to pay arose out of and dunng
employment governed by the collective agreement.
One of the unIon's arguments IS that m October 1993, when the gnevor
bec~me unable to work as a result of hIS mJunes, he had two vested nghts
WhICh then survIved the expIrY of hIS appomtment, the nght to work for a
period equal to the balance of the SIX month penod for whIch he had been
appomted, and the nght to then be conSIdered for further appomtment, The
suggestIOn, m other words, IS that the employer had two obhgatIOns to the
gnevor as a result of appomtmg hIm to unclassIfied employment for the pe-
nod July 1 to December 31 1993 first, to prOVIde a period or penods of em
ployment totalhng SIX months dunng whIch he was phYSIcally capable of
performmg available work, and then to conSIder hun for re-appomtment.
On thIS theory, the employer would be obhged to re-appoint at the end of
the term of their appomtments every unclassIfied officer who had been un
available for any part of that term due to a handicap We do not accept that
theory The grIevor's appomtment was for a calendar penod. Neither the ap
pomtment nor the contract whIch reflected It guaranteed the grIevor any
particular amount of work, nor dId the collectIve agreement. The gnevor's
unavailability for work due to handicap durmg the term of his appomtment
dId not create any obhgatIOn on the employer's part to employ hIm beyond
the calendar term for whIch he had been appomted.
NeIther the collectIve agreement nor thell" appomtments nor theIr stan
dard form contracts gIve those appomted to the unclassIfied servIce for a
specmed calendar penod the nght to re-appomtment at or after the end of
that penod. While m practice such persons could expect to be conSIdered for
re-appomtment WIthout makmg a formal apphcation, partIcularly when
theIr contmumg response to call ms demonstrates theIr mterest m contmued
employment, It would be mapt to descnbe thIS as a nght. Unclassmed em
ployees certamly have a right to be treated WIthout unlawful dIscrunmatIOn
m respect of re-appomtments, Just as apphcants for a fIrst appomtment do
That nght anses under the Human Rtghts Code for all those seeking ap-
pomtment to the public servICe, whether or not they are currently so em
- 15 -
ployed, ArtIcle A of the collectIve agreement also provIdes the employees It
covers with a right to non.dIscrImmatory treatment durmg the course of
therr employment. That mcludes treatment relating to re-appomtment for a
further term tf that treatment occurs while the mdIvIdual IS an employee
Ptttrn, 1685/92, May 3, 1993 (Kaplan), Merson 0016/93 (Gray)
The gnevor s last appomtment to the unclassIfied servIce exprred on De-
cember 31, 1993 He ceased to be an employee covered by the collectIve
agreement at the end of that day The UnIon argues that the employer IS es-
topped from ralsmg thIS as a lImItatIOn on our JUriSdIctIOn under the collee
tIve agreement to redress any dIscnmmatory treatment whICh may have oc
curred thereafter We do not accept that argument.
Lord JustIce Dennmg described estoppel thIS way m thIS often-quoted
passage from Combe v Combe, [1951] 1 All E R. 767 at p 770.
The prmcIple, as I understand It, IS that where one party has, by hIS
words or conduct, made to the other a promIse or assurance whICh was
mtended to affect the legal relatIons between them and to be acted on ac
cordmgly, then, once the other party has taken hun at hIS word and
acted on It, the one who gave the promIse or assurance cannot after
wards be allowed to revert to the prevIOUS legal relatIOns as If no such
promIse or assurance had been made by hun, but he must accept therr
legal relatIOns subject to the qualIficatIOn whIch he hunself has so mtro-
duced, even though It IS not supported m point of law by any consIdera
tIOn, but only by hIS word,
We agree wIth the UnIon that a promIse or assurance made orally or by con
duct may support an estoppel. There IS no requrrement that the representa
tIOn on which an estoppel IS based be made m writmg.
The employer words and conduct relIed upon by the UnIon here dId not
mtroduce mto the employer's legal relatIOns wIth the grIevor any quahfica
tIOn mconsIstent wIth ItS subsequent conduct. It IS not apparent that eIther
the grIevor's sIgnature or a written "contract" was needed to make hIS ap
pomtments to the unclassIfied servIce effectIve. As the mmIster's desIgna~
the Supermtendent dId what had to be done to effect the appomtment, and
the gnevor entered mto the employment so authonzed, The fact that hIS SIg
nature on documents relatmg to hIS appomtments was not obtained or only
obtamed after the effectIve date of the appomtment m questIon dId not
amount to a representatIOn that the employer would exerCIse ItS right to ap
pomt m a partIcular way thereafter Nor did the fact that hIS employee
status was contmued durmg a period of mability to work from WhICh he was
later returned to work constItute a representatIOn that the employer would
exerCIse Its right to appomt m a sunIlar way on a subsequent occaSIOn,
Mr COWIe's assurance m October 1993 about the unpact of the gnevor's
unavailability on hIS employment was qualIfied by the phrase "m the short
term," or words to that effect. ThIS was not a representatIon that the em
ployer would ineVItably re-appomt the grIevor when hIS current appomtment
exprred. It was also qualIfied by the observatIOn that he would have to keep
the employer up to date on hIS status and provIde doctor's notes on request,
GIVen that context, the assurance was certamly not one on whIch the gnevor
could fairly claun to have relIed after he failed to promptly respond to are.
quest for another doctor's note
16
In short, the estoppel argument fails for want of a sufficIent representa
tIOn on whIch to base It. It IS unnecessary to determme whether the alleged
detrrmental relIance was of a sort WhICh could support an estoppel, nor
whether there are any Circumstances m whIch an estoppel based on repre-
sentatIOns to an mchvIdual employee should or could gIve the board Junschc
tIOn to redress the employer s alleged dIscrrmmatory treatment of someone
after he or she has ceased to be an employee.
Here, as m Gallagher, the assurance Mr CowIe gave m mId-October dId
not amount to a representatIOn that the employer would mevltably re-appomt
hIm when hIS current appomtment expired. Furthermore, Mr CowIe's assurance
m thIS case was also coupled wIth a request that the grIevor keep hIm up to date
We have found that the grIevor faIled to do that. Accordmgly, the assurance,
such as It was, dId not address the sItuatIOn whIch eXIsted when the Issue of re-
appomtment arose Here, as m Gallagher, the estoppel argument falls for want
of a sufficIent representatIOn on whIch to base It, and our JUriSdIctIOn here IS
lIkewIse lImIted to applymg ArtIcle A to the employer's behavIOur up to Decem-
ber 31, 1993
Durmg cross-exammatIOn, Ms Doherty expressed the belIef that the em-
ployee status of unclassIfied correctIOnal officers would have contmued past the
December 31, 1993 expIry date to whenever she turned her mmd to the questIOn
of theIr re-appomtment. Her after the-fact opmIOn to that effect does not make It
so Some act by the mInister or hIS delegate would have been necessary to extend
employee status of any of the affected unclassIfied officers whose appomtments
expIred December 31, 1993 There IS no eVIdence that any such act occurred be-
fore the meetmg at whIch the Supermtendent renewed the appomtments of oth-
ers and deferred consIderation of the re-appomtment of the grIevor and
Mr Gallagher As m Gallagher, we accept Mr COWIe's testimony that that
meetmg was held m early January 1994, not December 1993 Accordmgly, that
deCISIOn could not be a breach of ArtIcle A, because the grIevor was not an em-
ployee when It was made
Our jUriSdIctIOn here IS lImIted to applymg Article A to the employer's
treatment of the grIevor up to December 31, 1993, when by the terms of hIS ap
pomtment and by operatIOn of law he ceased to be an employee covered by the
collective agreement. We have found that the dIfferential treatment complamed
of here occurred after that date Accordmgly, that treatment of the grlevor can-
not be a breach of ArtIcle A, and the grievance must be dIsmIssed. In the Clrcum-
17
stances, we do not have to determme whether the employer's decIsIOn not to re-
new the gnevor's employment would have vIOlated ArtIcle A If It had been made
m December 1993 We do WIsh to note, as we dId m our deCISIon m Gallagher and
for reasons we set out there, that that questIOn could not have been properly an-
swered sImply by notmg that the unavaIlabIlIty to whIch the employer responded
was a result of the gnevor's dIsabIlIty
In summary, we have found that the allegedly dIscrImmatory treatment
complamed of occurred after the gnevor appomtment expIred on December 31,
1993, when he ceased to be an employee covered by the partIes' collective agree-
ment. We are not persuaded that Article A of that collective agreement can be
applIed to the employer's treatment of the gnevor after December 31, 1993 Ac-
cordmgly, Mr Daley's gnevance IS dIsmIssed.
Dated at Toronto thIS 24th day of October, 1996
I
M. O'Toole, Member
OPSEU (Daley) and the Crown in Right of Ontario (MCS)
0151/94
Dissent
WIth all due respect, I must dIssent from the maJonty In thIS matter
Mr COWIe, Deputy SuperIntendent, testIfied that in December 1993, he had a meetIng wIth the
unclassIfied staff who were complaInIng about not gettIng enough hours Mr CowIe met WIth
Mr De Franco the Semor AssIstant Supenntendent, as part of an on-goIng reVIew of contracts
and concluded they Just dIdn t need all of them.
Mr Cowie testified that of the two contracts sIngled out, one specifically dealt WIth Included the
gnevor's Mr Cowie concluded that SInce the gnevor had not worked SInce October and the
unclassified staff were stIll not gettIng sufficIent hours that the contract Just wasn't needed
Mr CowIe was asked by employer counsel as to when he make this recommendatIon to Ms
Doherty, the SuperIntendent. Mr CowIe replIed that he was pretty sure It was In the first week
of January When questioned by umon counsel about why the gnevor's contract was not
renewed, Mr Cowie stated they weren't avaIlable and theIr contracts were not needed.
Employer counsel asked Mr Doherty whether or not an unclassIfied staff who IS not avaIlable
would be acceptable, the answer was no When Ms Doherty was asked about the grievor, she
replIed that we dIdn't need him, and he was unavaIlable Ms Doherty then went on to testIfy
that apart from one phone call to Mr CowIe, the gnevor had not contacted her to express any
desIre for future employment. Ms Doherty thought the gnevor had found another Job
When questIOned by umon counsel Ms Doherty demed making the decIsIon not to renew the
grievor's contract m December 1993 Ms Doherty testIfied that an assistant, Ms Thompson,
had prepared those contracts expinng In December pnor to Ms Doherty leavIng for vacatIon but
could not recall when she signed them. Later, Ms Doherty acknowledged that at the end of
December, she had signed all the contracts except Gallagher's and Daley's She deCIded to gIve
them a couple of weeks' grace Then, Ms Doherty retracted that answer and stated she could
not recall when the contracts had been sIgned
As in the Gallagher gnevance, this member must conclude that the effectIve decision not to
renew the gnevor's appoIntment was made In December whIle the gnevor was stIll an employee
The decIsIon not to renew was based on the gnevor s unavaIlabilIty and the objective of reducmg
the number of unclassified staff The gnevor s unavaIlabIlIty was due to the effect of his injuries
WhICh constItutes a handIcap as defined by the Ontano Human RIghts Code and, therefore, a
handicap wIthm the meamng of ArtIcle A of the CollectIve Agreement. Therefore, as the
employer breached ArtIcle A before the gnevor s appoIntment expIred on December 31, 1993, I
would have up-held the gnevance
Dated at Toronto thIS 18th day of September 1996
~
~
S UrbaIn, Member