HomeMy WebLinkAbout1994-2520UNION97_04_16
ONTARIO EMPLOYES DE LA COURONNE
CROWN EMPLOYEES DE L'ONTARIO
1111 GRIEVANCE COMMISSION DE
SETTLEMENT ,
REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREETWESr; SUITE 2100, TORONTO ON M5G 1Z8 TELEPHONEITELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST, BUREAU 2100, TORONTO (ON) M5G 1Z8 FACS/MILEITELECOPIE (416) 326-1396
GSB # 2520/94
OPSEU # 95U006
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Union Grievance)
Grievor
- and -
The Crown in Right of ontario
(Ministry of the Solicitor General &
Correctional Services
Employer
BEFORE W Kaplan Vice-Chairperson
FOR THE D Wright
GRIEVOR Counsel
Ryder, Wright, Blair & Doyle
Barristers & Solicitors
FOR THE A Gulbinski
EMPLOYER Grievance Administration Officer
Ministry of the Solicitor General &
Correctional Services
HEARING March 25, 1997
2
Introduction
By Memorandum of Agreement dated July 31, 1996, the parties decIded to
put two issues before me
1 Do the merit pay awards of the GSB dated March 3, 1994 and March 11 ,
1996, apply to individual employees of the Ministry who had not filed a
grievance regarding merit pay by March 3, 1994?
2. Does the holiday pay decision of the Board dated November 27, 1995
apply to individual employees of the Ministry who had not filed a grievance
regarding holiday pay either prior to November 1, 1994 (the date that the
Ministry implemented its policy change) or prior to November 7, 1995, (the
date of the hearing of the holiday pay case)?
Issue #1
On March 3, 1994, a panel of the Board chaired by Helen Finley released an
intenm decision pertaining to a number of grievances (Hammond/Maier #1,
2426/90,2723/91) that alleged that the employer had failed to pay the
appropriate merit increase to correctional officers Suffice it to say that
the various cases concerned employees who began their public service
careers as unclassified correctional officers It was then Ministry practice
to pay unclassified employees in the Correctional Officer classification at
the bottom rate of the CorrectIonal Officer 1 (hereafter "C01 ") class,
regardless of their length of employment as a C01 After appointment to the
classIfied service and completion of a one-year training period,
Correctional Officers were raised from the bottom C01 rate to the bottom
rate of the Correctional Officer 2 (hereafter "C02") class The top C01 rate
IS higher than the bottom C02 rate
3
In June 1990, Daniel Williams, a Correctional Officer, filed a grievance
claiming a retroactive merit increase to the top C01 rate for the period
August 21, 1987 to August 29, 1988, the second year of his employment as
an unclassified Correctional Officer His gnevance also claimed retroactive
adjustments and compensation in his pay as a C02 since his his appointment
to the classified service on August 29, 1988 Other correctional officers
also grieved, and a panel of the Board found that the gnevors ought to have
been paid at the C01 second level rate as of the commencement of the first
contract of service whIch began after they had worked full-time for the
equivalent of one full year for the Ministry as a C01 After an unsuccessful
attempt at judicial review, the Ministry issued a policy statement
announcing that unclassified employees would be entitled to merit
increases to the top rate of the C01 classification beginning on July 1 ,
1992 The policy did not provide for any retroactive wage adjustments or
adjustments to current rates for C02s affected In the past by the Ministry's
C01 merit increase policy In the result, the various grievances referred to
above were filed and proceeded before the Finley panel The main issue to
be determined by that panel was retroactivity
After considering various authoritIes, the Finely panel, asked and answered
a number of questions concerning retroactivity The Board
.concluded that the "time when" or the pivotal point in time for the
commencement of retroactive payments should be the time at which it was
confirmed to the Employer, and therefore the Employer was fully aware,
that it must provide compensation (not retroactivity) in line with
Williams/Barber No explanation was offered by the Employer for its
choice of July 1, 1992 as the commencement date and it appears to have
been selected quite apart from the grievance and arbitral processes
Although most of the grievances were filed subsequent to this date, a
number were filed prior to it and for those Grievors, the 20-day rule
4
would apply, that is, the retroactivity dates for grievors will be March
18, 1992, or 20 days prior to the filing of their specific grievances,
whichever is earlier In selecting this option, the board has rejected the
concept of "full retroactivity", a remedy provided for in exceptional
circumstances, and has also rejected the concept of employee awareness as
an appropriate route in this particular situation Following this last
option would result in years of hearings to determine the point in time of
the subjective awareness of each single Grievor, and there are more than
800 individual Grievors. In arriving at its decision, the Board strove to
strike a reasonable and practical balance within the context of the
Grievance Settlement Board jurisprudence
In summary then, retroactivity should date from March 18, 1992, for
Grievors who filed on or subsequent to this date and the 20-day rule
should be applied to those who filed prior to March 18, 1992 .at
18-19)
This decision was judicially reviewed, and upheld Among other matters,
the issue of retroactivity for certain categories of grievors was remitted
to the Board in Hammond/Maier #2 (Finley)(decision released March 11,
1996) The Board found that it did
not have jurisdiction to revisit the issue of retroactivity However,
should the loss incurred by these individuals result in the same anomaly,
that is, their being paid less than employees with less experience, then
compensation with interest as set out in the Memorandum of Settlement of
September 1995, should be made, providing they meet the criteria in
Williams/Barber that is, during their unclassified service they have
accumulated at least one year of service, were working full time, and,
were doing the same duties as a classified Correctional Officer, so that
their compensation is not at odds with the principle in Williams/Barber
(at 25)
Notwithstanding this decision, the parties still were unable to resolve all
implementation issues and, as noted in the outset of this award, by
Memorandum of Agreement dated July 31, 1996, they deCided to put the
following question before me Do the merit pay decisions (set out above)
apply to individual employees of the Mmistry who had not filed a grievance
regarding ment pay by March 3, 1994, the date of the first of these
5
awards?
Issue #2
On November 27, 1995, the Board issued an award in Union Grievance
2520/94 That case raised a number of issues, and one of them involved
determining the appropriate retroactive date The facts underlying this
issue can be readily summarized, namely, a grievance was filed in another
ministry taking issue with certain practices Identical practices were
followed by the Ministry of Correctional Services A panel of the Board
upheld the grievance, and that award, Simcoe et al (1725/91), was formally
brought to the attention of this Ministry Simcoe et al was not judicially
reviewed, indeed, it was implemented in full The matter of retroactivity
was put before me and I decided that the proper retroactive date was
twenty days prior to the date upon which the Ministry of Correctional
Services was first informed of the Simcoe et al award That decision did
not, needless to say, deal with individuals who had not grieved
UNION ARGUMENT
Issue #1
In brief, it was the union's submission that there was a large cadre of
individuals who were historically underpaid as a result of the Ministry of
Correctional Services not advancing them on the pay grid in an appropriate
way Union counsel noted that a union grievance was filed on June 18,
1992, and that grievance was, in fact, referred to in both of the
Hammond/Maier awards The whole point of union gnevances, counsel
observed, was to preclude individuals from having to file grievances, and
given that the employer was put on notice of this grievance, there was no
6
reason why non-grievors should be disentitled to the same remedy awarded
to those employees who had grieved
In anticipation of an employer estoppel argument, counsel argued that this
grievance had to be placed in historical context, and took the position that
once it was there was no evidence that the union had ever abandoned it Not
only was there reference to the grievance in the first Hammond/Maier
award, the fact that it was coming before the Board was set out in
correspondence between union and management counsel There was really
little doubt but that the Board was seized of the matter While there may
not have been initial discussions about it as the parties went about
implementing the Hammond/Maier decisions, counsel argued that this made
some sense given that there were a lot of individual circumstances that had
to be resolved first. Moreover, the union never did anything that would
indicate to management that it was no longer interested in pursuing its
claim on behalf of employees who had not grieved and who were, in its
view, covered by the union grievance When it became clear, as the parties
worked out the various entitlements of different categories of employees,
that non-grievors were not to be included, the union responded and asserted
their entitlement. What evidence there was, counsel argued, was of the
union's desIre that implementation matters come back before the Board
demonstrating the unIon's continuing wish to have this important issue
add ressed Even if there was some delay, there was not, counsel submitted,
any evidence of detrimental reliance on management's part.
In addition, the union took the position that Article 85.2 of the collective
agreement was applicable It states "The salary increases shall be
7
retroactive and payable from their effective dates on a full or pro-rata
basis to all employees who are or were employed during the relevant time
periods and shall apply to all overtime worked" In the union's submission,
this provision could be relied on given the dicta in Hammond/Maier #2
respecting anomalies There were, indeed, some anomalous situations, and
the proper application of this provision, counsel suggested, could correct
them
Issue #2
In the union's submission, the retroactivity awarded in Union Grievance
2520/94 should also apply to individuals who did not grieve prior to
November 1, 1994 or prior to November 7, 1995 In brief, the union took the
position that when the Ministry of Correctional Services was first informed
of the Simcoe et al decision, that put it on notice that the GSB had
determined that one of its practices was contrary to the collective
agreement and, accordingly, the union argued that retroactivity together
with interest should be given to all affected employees
EMPLOYER ARGUMENT
Issue #1
While it was true enough that the June 18, 1992 union grievance was
briefly mentioned in the first of the Hammond/Maier awards, the fact of the
matter, in the employer's submission, was that this grievance was never
pursued It had no GSB number, and had never been received by the employer
Even more important, and creating in management's view one of the
elements of an estoppel, the union never made mention of it and never
sought, at any relevant time, to secure retroactivity for non-grieVing
8
employees In fact, during all of the lengthy discussions aimed at
implementing the terms of the Hammond/Maier awards, the union focused
on individual circumstances, never taking the position that a global
solution, given the union grievance, should be considered Had the union
taken that position, at a relevant time, the employer could have responded
to it, and the union's failure to do so created detriment, another element
establishing an estoppel A number of authorities were carefully reviewed
and applied to this case Finally, with respect to Article 85 2 of the
collective agreement, the employer took the position that it had nothing to
do with this case it being a provision concerned with the retroactivity of
salary increases not the retroactive implications of GSB awards
Issue #2
With respect to issue two, the employer noted that no union grievance
relating to this issue was filed until January 1995 (when a union grievance
was filed), by which time the Simcoe et al award had been fully
implemented The whole purpose of the grievance procedure was to require
individuals and the union to bring their concerns forward in a timely way;
to assert rights when violated, not to jump on a bandwagon years after the
fact. There was, therefore, no basis, in the employer's submission, for
retroactivity beyond the normal rule The union was seeking to depart from
that rule, to significantly depart, the employer argued, and such departures
should be limited, in management's view, to the most exceptional cases
And this, the employer submitted, was not such a case
9
DECISION
Issue #1
As set out above, the matter to be determined in this case is whether the
Board's merit pay awards of March 3, 1994 and March 11, 1996 apply to
individual employees of the Ministry who had not filed a grievance
regarding merit pay by March 3, 1994 A careful review of the two
Hammond/Maier awards leads me to conclude that while the matter of
retroactivity has already been dealt with in those earlier awards, the
question of coverage was not and that the parties have conferred upon me
by their July 31, 1996 Memorandum of Agreement the jurisdiction to
determine that question, one which I find must be resolved in the union's
favour
Hammond/Maier #1 referred to the June 18, 1992 grievance That decision
was issued on March 3, 1994 and it provided for certain specific
retroactivity It was, on March 24, 1995, judicially reviewed and upheld In
September 1995, the parties entered into a Memorandum of Understanding
which was directed at implementing the Board's award It is clear on its
face, however, that this Memorandum of Understanding does not constitute
a complete protocol for the implementation of Hammond/Maier #1 And the
union, the evidence establishes, made that perfectly clear
Hammond/Maier #2 arose when the union requested a hearing to deal with
"certain grievances that remain unresolved (at 8, Hammond/Maier #2) The
June 18, 1992 grrevance is also referred to in Hammond/Maier #2 In fact,
the specific remedy that grievance seeks is fully set out (at 22, although it
appears that the citation of the statement of grievance is taken from the
10
Maier grievance as set out in Hammond/Maier #1 at 1) Nevertheless, the
two matters presented to the Board in Hammond/Maier #2 were quite
specific dealing with the entitlements of identifiable groups of grievors
The Board then issued its ruling, and the relevant part of that ruling is set
out above The Board confirmed its ruling on retroactivity In the
aftermath of this decision, the union again made it clear, in correspondence
with management, that remaining unresolved was the status of the union
grievance and the entitlement of employees who had not grieved
Obviously, union grievances can preclude the need for individuals to file
grievances However, it also clear, that while the Board in the two
Hammond/Maier decisions was seized with the union grievance, it and the
parties focused their attention on the individual claims of specific
grievors The union grievance continued to be outstanding and it covers
employees who had not grieved The employer knew about the union
grievance, this is made clear in the correspondence that was exchanged
between counsel Given the presence of this union grievance, and given the
jurisdiction conferred on me, I can only conclude that eligible non-grievors
are entitled to the same retroactive date as was awarded to grievors in the
two Hammond/Maier awards, subject to the limitation set out below This
is not a case where the employer can claim that it knew nothing of the
matter in dispute Hundreds of grievances as well as a union grievance
were filed There is simply no justification in these circumstances for
non-gnevors, whose rights and entitlements were subsumed in the union
gnevance, a grievance which I find was properly before the Board, not to
obtain the same benefits, namely, partial retroactivity, as awarded to
grievors To hold otherwise would result in a failure by the Board to hear
1 1
and decide a matter properly before it. It would also be completely unfair
to large numbers of employees whose entitlements were being advanced in
the union grievance and who are entitled to the same disposition as
individual grievors
However, it is extremely noteworthy that when the parties went to
implement the two Hammond/Maier decisions, they did not discuss their
possible applicability to non-grievors Nor was the matter of the
outstanding union grievance raised While the elements of an estoppel may
not be technically present - there is no evidence of detriment, and what
detriment there is is arguably being relieved against by the remedial
portion of this award - the evidence does suggest that the parties have,
from the outset, focused, in their implementation discussions, on specific
identifiable individual grievors, and groups of grievors I n these
circumstances, I am of the view that while eligible non-grievors are, by
virtue of the union grievance, entitled to the same retroactivity as
grievors, they are not entitled to full interest. Their entitlement to
interest ends following the issue of Hammond/Maier #1 Finally, and for
whatever this observation is worth, I do not think that Article 85.2 is
applicable That provision, as the employer representative pointed out in
her submissions, has to do with the retroactivity of salary Increases, it has
nothing to do with retroactive entitlements arising out of a GSB award and
cannot serve as a basis for finding an "anomaly" of the kind referred to in
Hammond/Maier #2 thereby permitting an extension of the remedy awarded
Issue #2
As set out above, the matter to be determined in this case is whether the
12
Board's November 27,1995 decision applies to employees of the Ministry
who had not filed a grievance regarding hOliday pay either prior to
November 1, 1994 (the date that the Ministry implemented its policy
change) or prior to November 7, 1995, (the date of the hearing of the holiday
pay case)
In my view, having carefully considered the submissions of the parties, I
am of the view that the decision does apply to employees who had not
grieved It applies because the Ministry of CorrectIonal Services was
formally put on notice that one of its practices was contrary to the
collective agreement and, as noted in the earlier award, having been so
notified, the Ministry then maintained the status quo at its peril It could
have, and should have, changed its practices to comply with the terms of
the GSB's decision It did not, and all of its employees who were adversely
affected are now entitled to the same retroactivity as provided in that
earlier award for employees who grieved I can see no reason in this case
to depart from the Board's usual practice of awarding interest having found
a collective agreement breach Obviously, interest will only be payable
where employees, grievers and non ,grievors alike, elected to accept
compensation instead of one or more days off In lieu
DATED at Toronto this 16th day of April 1997
';1/ I~
~
William Kaplan
Vice-Chairperson