HomeMy WebLinkAbout1995-0651MOUNSEY97_06_19
OWT"ARIO EMPLOYES DE LA COURONNE
CROWN EMPLOYEES DE L'OWT"ARIO
~ GRIEVANCE COMMISSION DE
,
1111 SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST, SUITE 2100, TORONTO ON M5G 1Z8 TELEPHONEITELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST, BUREAU 2100, TORONTO (ON) M5G 1Z8 FACSIMILEfTELECOPIE (416) 326-13PtJ
GSB # 651/95
OPSEU # 95D053
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Mounsey) Grievor
- and -
the Crown in Right of Ontario
(Ministry of Housing)
Metro Toronto Housing Authority
Employer
BEFORE N Dissanayake Vice-Chair
FOR THE R. Murdock
GRIEVOR Counsel
Ryder, Wright, Blair & Doyle
Barristers & Solicitors
FOR THE P pasieka
EMPLOYER Counsel
Filion, Wakely & Thorup
Barristers & Solicitors
HEARING January 16, 1996
April 26, 1996
July 3, 22, 23, 1996
November 18, 19, 28, 1996
December 2, 3, 1996
February 18, 1997
March 10, 11, 1997
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DECISION
This is a grievance dated May 18, 1995 filed by Mr Elroy Mounsey,
wherein he claims that he was unjustly terminated by the employer, from his
position of Special On-Site Security Officer ("Security Officer")
The grievor commenced his employment with MTHA on November 4, 1991
and was discharged on May 16, 1995 Except for a 6 month period in 1993
when he received a secondment to the Race Relations Branch as a Race
Relations Officer, he worked in the security Services Branch as a security
officer
, It is common ground that the grievor is a practising Seventh Day
!
Adventist The tenets of that religion required followers to refrain from
working on the Sabbath On June 15, 1994 when his return to the Security
Services Branch from his secondment was imminent, the grievor sought
accommodation in writing as follows
I am a Seventh Day Adventist by religion, and
observance of the Sabbath starts from Friday sunset to
Saturday sunset I am therefore requesting that
"Reasonable Accommodation be given to me to worship on
the Sabbath
Ms Carol Osler, Director of Security, granted the requested
accommodation by verbally agreeing not to schedule the grievor to work from
Friday Sunset to Saturday Sunset This accommodation was immediately
implemented by the grievor's supervisors
The evidence indicates that while working full-time at the MTHA, from
early April 1993 the grievor was also employed part-time as a security
officer with Northwest Security Services, ("Northwest" ) a private Security
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company providing security services to clients on contract One of the
clients of Northwest was at Tuxedo Court in Scarborough, a four building
hi-rise residential apartment complex The grievor worked at Tuxedo Court
almost exclusively There is no evidence that the employer was
specifically aware of the grievor's part-time job at Northwest A number
of its employees had part-time security jobs with Northwest and other
private security companies While employees were required to sign a
conflict of interest form upon hire and periodically thereafter, the
evidence is that only some employees had declared their part-time
employment in the form The grievor had not done so because he did not
believe that his part-time job at Northwest had a potential for conflict
with his full-time job with the employer
The grievor carried on with both his jobs without incident until the
employer's attention was drawn to a porion of a tender dated March 30,
1995, submitted by Northwest, which was seeking to secure a contract for
provision of security services at certain MTHA sites The Northwest tender
included a section titled "Qualifications of Instructors" The tender
stated that Northwest had retained Assets Protection Management to provide
all its training and that Assets Property Management retains "individual
specialists" to teach specific components of the training program It went
on to state that the specialists so retained included a number of MTHA
employees including the grievor The following description was set out
about the grievor
Elroy Mounsey, MTHA - MRO, to teach courses race
relations and harassment in the workplace Mr
Mounsey has taught courses to Northwest Protection
Services staff in the past 12 months and gained
invaluable experience in this area while working in
MTHA's Race Relations Branch
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Upon reading the foregoing, the employer understood it as stating (a)
that the grievor had taught courses in race relations and (b) that he had
taught such courses for a period of 12 months The employer was concerned
that there may have been a potential conflict An investigation was
undertaken Mr George Pangborn, Manager of Mobile and Field Operations,
met twice with Mr Bruce McBean, President of Northwest Ms Carol Osler
interviewed the grievor (with trade union representation) on April 5th, May
10th and May 16th, 1995 The investigation culminated with the issuance
of the following letter of dismissal on May 16, 1995
This is a follow up to the issues that were discussed
with you in our meetings of April 5, May 10 and most
recently May 16 1995 in the presence of your union
representative
At these meetings concerns about your employment with
another security company as it specifically related to
your employment status at MTHA were raised with you
You were reminded that in July of 1994 you requested
that you be accommodated in your work due to religious
reasons This accommodation required rescheduling
your shift so that you did not work on your Sabbath
days We accommodated your request rescheduled your
shifts and had your co workers work in your place on
those days On or about May 10 1995, it was learned
that you were working for this other security company
on many of those Sabbath days where you represented to
us that you were unable to work
When confronted about this situation you offered the
explanation that any work you may have done on those
days would have been outside the time frames of the
accommodation you had received When asked how that
may have happened given the extensive hours worked you
provided no satisfactory explanation
On the basis of this information we have concluded
that the terms of your accommodation have been
abrogated and the trust necessary for a viable
employment relationship has been violated You have
shown disrespect for those who legitimately are
entitled to be accommodated due to religious reasons
As a consequence your employment relationship with
MTHA is terminated effective immediately
,
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In her opening statement employer counsel, stated that the employer
would be relying on three grounds as constituting just cause for the
grievor's discharge (1) That the grievor sought and received accommodation
for absentation from work at MTHA during the Sabbath and abused that
accommodation by working for Northwest during the Sabbath (2) That the
grievor's employment at Northwest constituted a conflict of interest, which
the grievor had failed to declare in the conflict of interest form (3)
That the grievor posed a health and safety risk to himself and his fellow
employees because the hours the grievor performed at Northwest were so
extensive that he would not have been adequately rested and alert in his
job at MTHA
Union counsel submitted at the outset that the employer should not
be permitted to rely on grounds (2) and (3) because they were raised for
the first time at arbitration Counsel particularly stressed that the
letter of discharge does not refer to any grounds other than the alleged
abuse of the accommodation
In final argument, employer counsel submitted that, whether
characterized as a conflict of interest concern or a health and safety
concern, grounds (2) and (3) were in effect the same Namely, that the
extensive hours the grievor did in his part-time job at Northwest did not
permit him to effectively discharge his obligations to his full-time
employer In other words, the conflict concern also was about the volume
of work the grievor did at Northwest, and the impact of that on his full-
time job at MTHA
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Having carefully considered the evidence relating to the employer's
investigation, including the three interviews of the grievor, together with
the letter of discharge itself, I uphold the union's submission that the
employer's position at arbitration constitutes an inappropriate change of
grounds The evidence clearly indicates that the employer's initial
concerns upon reviewing the Northwest tender had to do with a possible
conflict of interest However, that conflict arose out of a concern that
the grievor had been teaching courses on race relations and harassment in
the workplace for a period of 12 months Indeed, the employer strongly
suspected that the grievor used MTHA training material in teaching these
courses at Northwest The evidence establishes that these concerns of the
employer were unfounded The grievor only taught a course at Northwest on
one half day It was taught on a voluntary basis The training did not
involve race relations or harassment What the evidence indicates is that
Northwest had falsely claimed in its tender that the grievor had taught
race relations and also falsely gave the impression that he had taught over
a period of 12 months and the grievor had not been party to the preparation
of the Northwest tender In fact, he was not aware that his name was being
used in the tender
It is not clear whether or not, following its investigation, the
employer was satisfied that its initial suspicions were unfounded What
is clear, however, is that in terminating the grievor's employment, the
employer no longer relied on the initial grounds of conflict it had started
off with Indeed, counsel did not put forward at arbitration the grounds
of a conflict on the basis of the grievor's training at Northwest, as
justification for the discharge
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Instead, employer counsel submitted that the conflict related to the
fact that the grievor had performed a part-time security job with extensive
hours which would have adversely impacted upon his full-time employment
with the MTHA It is the fact of these extensive hours at Northwest that
the employer also relied on to claim that the grievor posed a health and
safety risk when he worked at MTHA
Upon a careful review of the notes taken by the employer at the three
interviews with the grievor as part of its investigation, this position
cannot be substantiated Throughout those meetings the concern of the
employer was about the content and the amount of the training the grievor
did at Northwest No doubt, once the employer had access to the payroll
records of Northwest, there was reference to the amount of hours the
grievor worked for Northwest However, those discussions had two purposes,
neither of which had to do with a suspected conflict The employer was
confronting the grievor, who had indicated that he had done only minimal
hours for Northwest, with contradictory information from the Northwest
payroll records, which indicated that his hours were substantial
Secondly, the employer was seeking an explanations as to how the grievor
could have performed those extensive hours without working during the
Sabbath
This approach of the employer is confirmed by the discharge letter
itself The letter, in the first four paragraphs reviews the information
the employer was relying upon Then in the fifth paragraph it sets out the
conclusion reached on the basis of that information It is stated "On the
basis of this information we have concluded that the terms of your
accommodation have been abrogated and the trust necessary for a viable
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employment relationship has been violated" There is no reference
whatsoever to a concern that the grievor had been in a position of conflict
of interest or that he had posed a health and safety risk There is
reference in paragraph 4 to the "extensive hours" the grievor had worked
at Northwest However, the point raised is that given those hours, the
grievor's position that he did not work during the Sabbath was not
believable
At the second interview with the grievor on May 10, 1995, Ms Osler
asked a question "Elroy, for the same time you worked considerable overtime
!. for MTHA - How are you able to perform at 100%" At the third interview
on May 16th, the same question was repeated This is the only reference
during the three meetings, each of which lasted a considerable period, to
anything remotely related to a concern about the impact of the grievor's
part-time job on his ability to do his duties at MTHA effectively That
single question asked rather incidentally, particularly in the absence of
a reference to such a concern in the letter of discharge, does not permit
a finding that, even in its own mind, the employer relied upon conflict of
interest as a grounds for the grievor's discharge Therefore, the Board
upholds the union's objection If just cause is to be established, the
employer must do so on the grounds that the grievor abused the
accommodation he received
The accommodation the grievor sought and received was to be not
scheduled "from Friday sunset to Saturday sunset" It is clear that
during the employer's investigation, the grievor consistently took the
position that he never worked at Northwest during the accommodation period,
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i e sunset Fr i da y to sunset Saturday In her opening statement union
counsel reiterated this position
The Seventh Day Adventist Church has issued a "sunset calendar",
which sets out to the minute the exact time of sunset for each day of the
year However, the evidence is clear that this sunset calendar is not part
of a strict church dogma, but merely a guideline Therefore, in the
Board's view, evidence that the grievor did not strictly adhere to the
exact times set out in the sunset calendar would not be adequate to
establish that he breached or abused the accommodation granted by the
employer The evidence must indicate that the grievor worked during the
Sabbath period to such an extent, as would lead to a reasonable inference
of dishonesty on his part
The issue of whether the grievor abused the accommodation by working
at Northwest on the Sabbath must necessarily turn on a determination of
credibili ty Throughout the employer's investigation the grievor took the
position that he did not work during the Sabbath at all This was the
position put forward on behalf of the grievor at the commencement of this
hearing also Subsequently however, when confronted at the hearing with
documentation to the contrary, he conceded that on one Friday, August 5th,
1994, he worked a full shift during the Sabbath period as a favour to his
supervisor who had to fill a vacancy created when a scheduled employee
called in sick The union and the grievor maintalned throughout the
hearing, that apart from that single occaSlon, the grievor did not work at
Northwest during the Sabbath The employer, on the other hand, took the
position that on numerous occaSlons the grievor worked at Northwest during
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the Sabbath period, a period for which he had sought and received
accommodation from the employer
During its investigation into the circumstances surrounding the
,
grievor's employment at Northwest, the payroll records from Northwest came
to the attention of the employer While these records indicated clearly
that the grievor had worked on several Saturdays, they did not indicate the
time of day he worked Therefore there was no proof from the documents
themselves that the Saturday hours were performed prior to sunset The
grievor insisted that he did not commence any Saturday shift until after
sunset Nevertheless, due to the substantive number of hours worked on
Saturdays, the employer strongly suspected that at least some of the hours
must have been performed prior to sunset on Saturday Therefore, the
employer pressed on with its investigation
As part of this investigation, the grievor was interviewed on three
separate occasions The grievor was accompanied by an union representative
at each of these interviews The first meeting was on April 5, 1995, was
attended by Ms Carol Osler, Ms Sheila Scarlett, Manager, Mobile and
Dispatch, the grievor and union steward Mr Terry Fleming Ms Scarlett
took notes at the meeting Ms Scarlett's notes record that in explaining
why he believed that his employment at Northwest did not create a conflict
of interest, the grievor stated that he worked at Northwest "one shift a
month" The notes further record that later in the interview Ms Osler
directly asked "How often do you work for Northwest"? The grievor's reply
is recorded as "one or two shifts a month"
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In their testimony, both Ms Osler and Ms Scarlett reiterated that
the grievor stated on August 5th that he only worked one or two shifts a
month at Northwest The employer obtained the payroll records on or about
April 7th They established beyond any doubt that the grievor worked much
more than one or two shifts per month at Northwest At this hearing the
grievor denied that he had stated at the April 5 interview that he only
worked one or two shifts per month He insisted that the notes taken by
Ms Scarlett, and the evidence of Ms Scarlett and Ms Osler were simply
not accurate
On a review of the evidence I conclude that the grievor did state on
August 5th that he only worked one or two shifts per month First, that
fact is recorded by the contemporaneous notes taken by Ms Scarlett and
corroborated by two witnesses At the May 10th interview the grievor was
represented by Mr Ken Gangasinghe, local union president and Mr Terry
Thibeault, union steward The evidence indicates that Mr Thibeault took
notes at this meting On May 16 the grievor was represented by Mr
Gangasinghe Neither union official testified and Mr Thibeault's notes
were not produced to contradict the employer's evidence as to what
transpired at these interviews More importantly, the union steward Mr
Fleming was present at the interview He was not called to corroborate the
grievor's testimony and to contradict the evidence of the employer From
the failure to call Mr Fleming, I draw the inference that he would not
have contradicted the employer's testimony that the grievor did state that
he only worked one or two shifts a month at Northwest
Furthermore, the notes taken by Ms Scarlett at subsequent interviews
held on May 10 and May 16, indicate that on several occasions Ms Osler put
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it to the grievor, that it now had information that the grievor had
performed substantive hours for Northwest including on 32 Saturdays in the
period March 1994 to April 1995, whereas the grievor had stated on April
5th that he only worked one or two shifts per month If the grievor had
not made such a statement on April 5th it is reasonable to expect that he
would have immediately corrected Ms Osler by asserting that he had not
made such a statement on April 5th It is unnatural, to say the least, for
the grievor to say nothing to correct Ms Osler, if Ms Osler had wrongly
accused the grievor of uttering an untruth on April 5
As noted, it is now beyond doubt that the grievor in fact performed
substantive hours for Northwest Thus, the conclusion is inescapable that
the grievor was untruthful and attempted to mislead the employer on April
5th It was oniy when faced with irrefutable documentary evidence to the
contrary, that he admitted to the substantial number of hours he worked for
Northwest
The next issue then is whether any of those hours performed by the
grievor for Northwest fell within the Sabbath period, a period during which
the grievor did not want to work for the MTHA The evidence the employer
relies on to argue that the Saturday hours performed for Northwest by the
grievor fell within his accommodation period, i e sunset Friday to sunset
Saturday, conslsts of "daily logs" from Northwest Daily logs are
documents filled in by security offic~rs working for Northwest, essentially
recording the activities and incidents which occur during a shift Also
filed were several "Incident Reports" and "Occurrence Reports", recording
any disturbances, illegal or criminal acts or other serious incidents
encountered by the security officers during the shift Due to the crucial
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importance of this evidence, much time was spent at the hearing on these
documents reviewing in detail the various entries recorded
It is not necessary in this award to review the details in the daily
logs, Occurrence Reports or Incident Reports The Board concludes that to
any reader, many of these would clearly indicate that the grievor was at
work at Northwest sites during the Sabbath accommodation period Even the
union did not dispute that, on their face, the daily logs would suggest
that on many Saturdays, particularly in the summer months, the grievor
reported to work at times ranging from 5 00 to 6 00 P m when sunset was
around 9 00 P m If these times are accurate, the grievor would have been
routinely breaching his accommodation by working for Northwest during the
Sabbath
The position of the union at this hearing, however, is that the times
recorded in the daily log sheets are inaccurate and did not reflect the
actual times when the grievor worked The union's position is that due to
his religious beliefs, an elaborate arrangement was reached between the
grievor and his supervisor at Northwest, Mr Denys Ramsahoye, to implement
a split shift whenever the grievor worked on a Saturday evening According
to the union, under this arrangement, while the grievor's partner started
the shift at the scheduled time (usually 6 00 pm), the grievor started
the shift at around 9 00 pm, after the sun had set In order to
compensate for the late start, the grievor did not end his shift at the
scheduled time While the other officer quit at the usual time (usually
3 00 am) the grievor continued to work alone to make up a full shift
Therefore if he started at 9 00 pm, he would work till 6 00 a m the next
day
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The difficulty, however, is that the daily logs do not disclose
different start or end times for the grievor On the contrary, many of
them record the grievor and his partner as starting together at 6 00 pm,
when sunset was not until 8 30 pm, 9 00 pm, or even later The
explanation of the union and the grievor is that the daily logs were
deliberately filled in that manner, setting out inaccurate shift times for
the grievor, because it would have been complicated to set out different
shift times for the two officers and that may have been confusing to the
client The union called three witnesses, Mr Denys Ramsahoye, Mr Spencer
I
Fraser and Mr Ed Robinson in support of the "split shiftH explanation
I have carefully reviewed the documentation and the union's evidence
I have concluded that the union's explanation is not credible As a
general matter, the grievor's credibility is suspect Some examples will
suffice to illustrate why the Board finds that to be the case I have
already noted that he misled the employer on April 5 by asserting that he
only worked one or two shifts per month for Northwest Only when
confronted with the payroll records did he admit that he had worked
substantive hours Secondly, throughout the employer's investigation and
the grievance procedure the grievor had insisted that he had never worked
for Northwest during the Sabbath That position was asserted even during
the opening address by the union at this hearing Then the employer
produced the daily log sheets showing clearly that the grievor worked a
full shift during the Sabbath on August 5, 1994 The grievor then admitted
to that violation, but continued to insist that that was the only time he
worked during the Sabbath He testified that on that occasion he breached
the Sabbath accommodation "as a favourH for Mr Ramsahoye his supervisor
When asked why he had not disclosed that infraction to the employer during
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the interviews, his response was a very unconvincing "may be at the time
I didn't recallH I find that not believable According to Mr Ramsahoye,
that was the only time he had ever asked the grievor to work on the Sabbath
and he was taken by surprise when the grievor agreed to work If, as the
grievor says, he strictly observed the Sabbath and this was the one and
only time he breached it, it is not believable that less than a year later
he would forget such a profound incident On the contrary, that incident
would likely have stood out in his memory
While three witnesses testified about the deliberate arrangement for
split shifts and about the practice of not disclosing the split shifts in
the daily logs, that evidence is not credible in the face of all of the
other evidence There were many inconsistencies in their evidence as to
how the alleged arrangement worked Mr Ramsahoye, the grievor's
supervisor at Northwest, who also did some security guard work himself,
testified that the Tuxedo Court site was one of the roughest, so much so
that he had difficulty finding employees who were willing to do security
work there When asked to describe the types of "problemsH encountered at
Tuxedo Court, he listed "stabbings, domestic violence, drunks, drugs and
occasional shootingsH He testified that it was the duty of a Northwest
security guard who encounters criminal activity to call the police and
"maintain the crime scene, deal with any victims, and if possible apprehend
the offenders" He agreed that the security guard may be required to
testify in criminal courts, and that in so doing the guard may have to rely
on documentation such as Daily Log s , and Occurrence Reports He also
agreed that therefore it was important to be careful with such
documentation Specifically, he agreed that because of the potential for
use in courts and because occurrence reports were also forwarded to the
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client, it was important to be as accurate as possible with the
documentation
Daily logs are signed by security officers Mr Ramsahoye testified
that by signing, the officer certifies that to the best of his knowledge
the log was accurate During cross-examination employer counsel pointed
to several daily logs which on their face indicated that on those Saturdays
both Mr Ramsahoye and the grievor started work at 6 00 P m He was
asked why the log would show the grievor as starting at 6 00 P m if he did
not in fact start till 9 00 P m Mr Ramsahoye testified that the
different start times for himself and for the grievor were not set out ~to
keep it simple" On another occasion he said that the logs were done
showing both officers starting and ending at the same time ~for the sake
of simplicity" Given the admitted importance of daily logs and occurrence
reports and the critical role these contemporaneous notes may play in
bringing perpetrators to justice in criminal courts, it is not conceivable
that experienced security officers such as Mr Ramsahoye and the grievor
would put down false information in such documents for a reason as trivial
as ~to keep it simple" No credible explanation was provided as to what
was so confusing or complicated about setting out the correct start and
finish times for each officer
Besides, some of the daily logs are very specific For example, the
daily log for June 25, 1994 shows Mounsey and Ramsahoye working a shift
from 6;00 p m to 3 00 a m The activity for the shift was entered in the
log by the grievor An entry at 1800 hours reads "Reported on duty with
D Ramsahoye Took possession of (1 ) Pager (2 ) Cellular phone and 2 sets
of site keys" The next entry at 1815 hours reads "D Ramsahoye, G Bye
p--
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and myself in meeting with Metro Police 42 Division to discuss site
matters" This log not only indicates that the grievor started his shift
at 1800 hours or 6 00 pm, it specifically describes the activities
engaged in by the grievor at 6 00 P m and 6 15 P m
To review a further example, the log for Saturday July 16, 1994
indicates that the grievor and Mr Ramsahoye did a shift from 6 00 p m to
4 00 a m At 3 45 a m on Sunday July 17, 1994, the grievor prepared an
Occurrence Report relating to a disturbance It reads in part "On Saturday
16th July 1994, at approximately 2000 hours while conducting routine
exterior patrol of 20 Tuxedo Court s/o Ramsahoye and myself observed a
number of black males etc " The report goes on to describe that "as
s/o Ramsahoye and myself approached the group" a male "threatened us with
physical violence"
The daily log for Saturday August 20th 1994 is a further example
It was filled out by Security Officer Gordon Bye It sets out the officers
on duty to be "Gordon Bye/Elroy Mounsey" The corresponding shift times
are written out as "1800-0400 hrs/ 1800-0400 hrs", clearly suggesting that
both officers did a 6;00 p m to 4 00 a m shift Moreover, the following
entries are made "1800 s/os Bye and Mounsey reported on duty, obtained
pager, cell-phone and site keys" "1820 s/os stationed outside lobby of
40 Tuxedo " "1850 s/o Mounsey patrolled garage of 40 Tuxedo"
It is to be noted that all of the times set out in the foregoing
examples fall well withln the grievor's Sabbath period The entries are
clear and specific that at the specified time the grievor was at work
performing specific tasks It is slmply inconceivable that if the grievor
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was not even at work at these times, such entries would be made,
particularly by the grievor himself Such a practice would make daily logs
absolutely meaningless and useless
There are other reasons which cast doubt on the union's explanation
of the daily logs As the employer pointed out, the evidence does not bear
out a practice among Northwest officers generally, or the grievor
specifically, of not disclosing split shifts in daily logs A number of
daily logs for days other than Sabbath days, explicitly set out different
start and end times for the two officers on duty when split shifts
occurred Some of these were filled out by the grievor himself If split
shifts could be disclosed accurately on non-Sabbath days, it is difficult
to see why the same would not have been done on Sabbath days, if in fact
split shifts occurred
Furthermore, Mr Ramsahoye testified that the client would have
preferred if the security coverage at Tuxedo Court extended till later in
the morning, rather than end at 3 00 a m or 4 00 a m The grievor's
evidence is that he started his shifts not at 6 00 p m but at around 9 00
p m after sunset and that he worked beyond the normal shift end of 3 00
a m in order to make up for the late start Thus if he started at 9 00
P m rather than 6 00 p m he would have to work till 6 00 a m rather than
3 00 a m The client, according to Mr Ramsahoye, would have been quite
pleased to know that a guard was on duty for that extended period Given
that Northwest would have been keen to impress thelr clients with a view
to obtaining renewal of their contracts, it is not believable that
Northwest would deliberately falsify its record to its own detriment merely
because of a desire to keep the documentation simple Northwest has shown
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a willingness to make untrue claims, that the grievor had trained in the
area of race relations for a period of 12 months, in order to impress upon
its potential clients It is unlikely that they would conceal true facts
which are in its favour
There is another piece of circumstantial evidence, which casts doubt
on the union's theory As noted, the officers make entries on daily logs
about their activities and observances during the shift For example if
an officer patrols a certain area, checks a certain hallway or entrance,
or observe something suspicious, those events are routinely recorded
together with the time of the activity or the incident Curiously, on the
saturday/sunday shifts which the grievor claims to have worked from 9 00
P m (rather than from 6,00 pm) there is no activity recorded in any of
the daily logs beyond the normal shift end If the normal shift ended at
3 00 am, but the grievor continued to work for 2 or 3 additional hours
to make up for his late start, he must have done some duties such as patrol
a certain area, check a hallway or entrance At least occasionally he must
have made some observations These are routinely noted in the daily log
However, it is striking that there was not a single entry made in any of
these logs beyond the time of the normal shift end On the other hand, in
many of these logs entries were made describing the grievor engaging in
various tasks between 6 00 P m and 9 00 P m That strongly suggests that
the grievor's shift also started and ended at the normal time
There is a further circumstance in the evidence which is troublesome
The evidence indicates that once the grievor was subjected to an
investigation as a result of the assertions made by Northwest in its
tender, the management at Northwest was most sympathetic and supportive of
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the grievor Yet, despite being confronted with an accusation that he had
worked for Northwest during the Sabbath, according to the grievor he made
no attempt to contact Northwest management to see if there were any records
which would prove his innocence When asked under cross-examination why he
had not attempted to obtain the time sheets to prove his innocence, the
grievor's explanation was that on April 5th Ms Osler had directed him not
to talk to anyone at Northwest The notes taken by Ms Scarlett
establishes that the direction from Ms Osler on April 5th was that the
grievor not speak to Northwest until Ms Osler has had an opportunity to
talk to everyone involved The grievor, through his profession, was
experienced in gathering evidence It is difficult to imagine that even
if he understood Ms Osler's direction to be an indefinite prohibition
against speaking to Northwest, he would blindly comply by going through the
investigation, discharge and grievance procedure without seeking out
evidence to support his innocence, if indeed he believed that he did not
work on the Sabbath The evidence is that Mr Ramsahoye discarded the
grievor's time sheets, which would have disclosed the exact times when he
worked on a given day, only in November 1995 - some six months after the
grievor's discharge For that long, clear proof of the grievor's innocence
would have been there for the asking It is likely that the grievor would
have known that some form of time sheets or schedules will be kept by his
employer Even if he was not specifically aware of the existence of time
sheets, it is reasonable to think that if he believed in his innocence, he
would have at least attempted to find out, at least after his discharge,
whether any company documentation existed which would establish his hours
of work His inaction, in the Board's view, is inconsistent with a man who
believed in his innocence
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21
The totality of the evidence strongly contradicts the union's theory
I find that the grievor did work during the hours as recorded in the daily
logs
The next issue is whether that conduct of the grievor is culpable so
as to justify the penalty of discharge Union counsel submitted that even
if the Board concludes that the grievor did work an hour or two before
sunset on Saturdays that should not be treated as culpable conduct
Counsel pointed to the testimony of the grievor's pastor, Rev Ledford
Morris, to the effect that while the church expects its followers to
refrain from work between sunset Friday to sunset Saturday, the church does
not monitor or strictly enforce such a rule He said that it was up to
each individual to observe the Sabbath according to his or her own
f
, conscience Based on this evidence, counsel argued that each individual
may interpret and follow the rule either strictly or flexibly A flexible
interpretation of the rule according to her, would permit an individual to
work an hour or two at the end of the Sabbath day in order to earn a
living, provided that he had spent the rest of the Sabbath in worship She
submitted that if the Board were to find the grievor's conduct culpable,
it would in effect be forcing upon him a strict and orthodox interpretation
of the church tenet, something even the church itself does not do
While this argument appears to be very logical, I find that it does
not assist this grievor The evidence is uncontradicted that the grievor
is a devout follower of the Seventh Day Adventist Church He regularly
attended church on the Sabbath and spent a good part of the day in church,
engaged in worship or in organizing and leading various religious
activities Rev Morris corroborated the grievor's testimony in this
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22
regard In the circumstances, if the grievor had admitted that he worked
during the last few hours of the Sabbath and told the employer and the
Board that according to his conscience he did not consider that to be a
breach of his religious obligations or his accommodation with the employer
because he still spent the majority of the Sabbath day in religious
activity, the union's argument would have had some merit, at least in
support of mitigating the seriousness of the breach of the accommodation
However, this grievor had not taken the position at any time that it was
acceptable to work during the Sabbath at all In fact, he had maintained
throughout, that except on August 5th, he had never worked between Friday
sunset to Saturday sunset When asked whether working on the Sabbath on
August 5th was wrong, he emphatically said "For that I have to go down on
my knees and ask for god's forgiveness" Had he been forthright with the
employer, it could have been argued that that was indicative of a guilt-
free conscience On the other hand, the grievor's continuing attempt to
conceal the truth is indicative of a guilty mind
On the totality of the evidence I find that the grievor worked on the
Sabbath on numerous occasions knowing very well that by so doing he was
abusing or misusing the accommodation he had obtained from the employer
The Board had before it only a collection of daily logs for some of the
days in the period of approximately one year between June 1994 and May
1995 Those indicated that the grievor worked on approximately 32
Saturdays Out of these approximately on 10 to 12 days the grievor was
working for periods of 2 to 3 hours prior to sunset That in the Board's
view cannot be characterised as a case of a trivial or technical breach
The violations are substantial The grievor would or ought to have known
that it was dishonest to work these kind of hours during the Sabbath, when
---------
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23
he had requested for accommodation from the employer on the basis that
there was a need to refraln from working between sunset Friday to sunset
Saturday
The evidence indicates that on two occasions the employer called on
the grievor to work on the Sabbath He did not give any indication that
i he was flexible and would consider working at least a few hours Instead
, he simply reminded the employer that he had an accommodation from sunset
!
f
e to sunset The accommodation due to religious beliefs is statutory
a
[ obligation imposed on employers Misuse of the statutory right is a
f
serious offence which should bear serious consequences Moreover, the
grievor aggravated the situation by steadfastly denying his wrong-doing and
by attempting to mislead the employer as well as the Board All of the
evidence indicates that the grievor had been a good worker He only had
one relatively minor disciplinary reprimand on record Had he acknowledged
the wrong-doing and showed some remorse and regret, it would have given the
Board some confidence that he could reasonably be expected to learn from
his mistake, and that a trusting relationship between the employer and the
grievor could be restored However, such an expectation is not reasonable
given his continuing attempt to deny any wrong-doing in the face of
overwhelming evidence to the contrary In the Board's view, his lack of
candour and remorse casts doubt on his trustworthiness even more than his
offence itself The grievor's seniority is only 4-1/2 years In all of
the circumstances, the Board is not prepared to exercise its discretion to
substitute the penalty imposed
For all of those reasons, the grievance is hereby dismissed
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24
Dated this 19 day of June 1997 at Hamil ton, ontario
/~~~.L
Nimal V. ssanaya e
Vice Chairperson