HomeMy WebLinkAbout1996-0008HANNAN98_01_07
OwrARIO EMPLOYES DE LA COORONNE
CROWN EMPLOYEES DE L'OwrARIO
1111 GRIEVANCE COMMISSION DE
,
SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 600, TORONTO ON M5G tZ8 TELEPHONErrELEPHONE (414) 324-1388
190, RUE DUNDAS OUEST BUREAU (J(J(J, TORONTO (ON) M5G tZ8 FACSlMlLE/TELECOPlE (414) 32tS-13{}(1
GSB # 0008/96
OPSEU # 96B291
IN THE MA ITER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Hannan)
Grievor
- and -
The Crown In Right of Ontano
(Mimstry of Economic Development, Trade & Tounsm)
Employer
BEFORE Owen V Gray Vice-Chair
FOR THE C Flood
UNION Counsel
Koskie Minsky
FOR THE D Strang
EMPLOYER Counsel
Legal Sernces Branch
Management Board Secretanat
HEARING October 16 December 2, 9,10,16,17,1996
February 12, March 14,17, April 7, 8, May 20,1997
, DECISION
In October 1995, the employer termInated MIchael Hannan's employment
as a Senior BusIness Consultant for breach of its conflIct of mterest gUidelInes.
The breach concerned his failure to disclose In a timely way hIS wife's Investment
In one of rus client compames and his Involvement in financIng that Investment.
He gneved the discharge. In due course, that grievance was referred to trus
Board for arbItratIOn.
Issues
On the first day of heanng, counsel for the umon advised that In additIon
to reInstatement and compensation for lost wages and benefits, the gnevor was
also seeking damages for mental dIstress caused by certain alleged conduct of
the Ministry and Its agents during the process that led to the deCISIon to dIS-
charge rum. Employer counsel obJected that the claIm for damages for mental
dIstress should not be entertained in this proceeding The parties agreed that I
should deal first WIth one of grounds on wruch that objectIOn was based. that the
claim was beyond the scope of the complaint described m the wrItten gnevance
filed by the grievor After hearing and considering the partIes' arguments, I ac-
cepted the union's argument that a complaint that there had been an "unJust
dIsmissal" could embrace alleged wrongdoing commItted dunng and as part of
the process by which the employer came to dismISS the employee as well as the
propnety of the deCIsion Itself.
There were three other grounds on whIch the employer asserted that the
claIm for damages for mental dIstress was inarbItrable. that the claIm was
barred by sectIon 16 of the Workers' Compensatwn Act, that the umon's partICU-
lars of the alleged employer mIsconduct (delIvered at the Board's dIrectIOn) faIled
to dIsclose either a VIOlatIOn of the collectIve agreement or a connectIOn between
.2
such a vIOlation and the alleged mental dIstress and that, 10 any event, thIs
Board IS wIthout JurIsdIction to award damages for mental dIstress arls10g out of
discharge of an employee for cause. The partIes agreed that those grounds would
be addressed in argument at the conclusion of the hearing on the ments. Before
the hear10g on the merits concluded, however, the parties agreed to defer the
hearmg of any further evidence and argument with respect to the claIm for dam-
ages for mental distress, including the Issue whether the claIm was arbItrable,
until after I had determined whether to set aside the discharge and substitute a
lesser penalty
Accord1Ogly, tlus deCIsion addresses only the questlon whether some
lesser penalty should be substituted for discharge as the response to the gnevor's
cond uct.
Evidence
The Grievor's Job
MIchael Hannan has a B.A in economics as well as a B Ed. For a period of
10 to 12 years prIOr to joining the Mirustry, he was the owner of a company that
manufactured tools in 1991 Before that he had been a teacher and a part-owner
of a restaurant.
In September 1991, Mr Hannan accepted an appointment to the classI-
fied service in the then M10istry of Economic Development and Trade ("MEDT")
as Semor BUSIness Consultant for the Central Ontario East Area at a salary of
$114470 per week to start. At first he worked out of an office In Orillia. He was
relocated to an office in Elmvale in the spring of 1994 and to an office 10 BarrIe
In the fall of 1994 The area for whIch he was 10ltIally responsible covered the
Distnct of Muskoka and the County of SImcoe. It was later expanded to 10clude a
northerly portion of York RegIon.
Lynn Hartman was the gnevor's Immediate supervIsor dur10g the rele-
vant period. She testified that an MEDT consultant had a number of roles. The
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pnmary one was to work wIth a targeted group of compames m a geographIc
area. small to medIUm SIze, fast growing, innovative companies The consultant
was to encourage the compames to do strategIC planning, to identIfy the key ac-
tIVIties they had to do to continue growmg, and assess the strengths, weak
nesses, opportunities for and threats to theIr busmesses At appropriate times,
the consultant was to brmg resources to bear to aSSIst the companies Those
might be government or outsIde resources The consultant was to develop a port
folio of these firms and develop client account relationships with them. This m-
volved developmg trust, so that the- subject company would reveal mformatIOn,
often sensitIve and confidential, from which the consultant could assess the
needs and potentIal problems of the company and determine what could be done
to address them.
Durmg 1994 and 1995, MEDT consultants delIvered MImstry programs
that were geared to mnovatIon and growth. The flagshIp program was called On-
tario InnovatIOn and ProductiVIty ServIce ("OIPS") This provided finanCIal aSSIS-
tance for mnovative, fast-growmg Ontano based firms of 10 to 200 employees. A
key aspect of that program was the proviSIon of financial assistance so that eligI-
ble companies could engage outSIde consultants to aSSIst them. The MEDT con-
sultant would prOVIde names of such outSIde consultants to compames, elIgible
or otherwIse, that could benefit from theIr aSSIstance In additIon to workmg
WIth companies that met the growth rate and other tests for OIPS assistance,
consultants were also expected to advise compames that dId not or dId not yet
meet those tests
The gnevor's own descnptIOn of hIs job was conSIstent WIth Ms Hart-
man's. He noted that there were not many compames m Muskoka that met the
cntena for OIPS and other MmIstry programs that he was mvolved m delIver-
- mg If a company dId not qualIfy for one of those programs he would nevertheless
offer It general busmess adVIce and information.
One of the resources to WhICh MEDT consultants dIrected compames was
the OntarIO Development Corporation ("the ODC") The ODC was a Crown Cor
4
poration engaged m lendmg money to tOUrist and mdustrIal busmesses m On-
tarIO Its chIef executive officer reported to the Deputy MmIster of the MEDT,
but its operatIOns were quite separate from those of the branch m whIch the
MEDT consultants worked MEDT consultants were not mvolved in processmg
and approving ODC loan applIcatIOns or admmistering ODC loans. MEDT con-
sultants and ODC officers tended to have common clients, however An MEDT
consultant would know that the ODC reqUired a detailed busmess plan, and
would offer chents the names of outsIde consultants who could assIst m prepar-
mg the reqUisite plan. A company that quahfied under alPS could get MEDT
assIstance m paying for an outsIde consultant for that purpose.
The grIevor had frequent dealmgs with BIll Copfer, the ODC officer for hIS
area dUrIng the relevant period. They regularly called on clients together
Conflict of Interest Guidelines
The written offer of employment that the grIevor accepted in September
1991 asked that the grIevor sign a copy of the enclosed COnflIct of Interest
GUidelInes. It also informed him that the Pubhc Servl,ce Act reqUIred that he ad-
here to those gUIdelmes. The enclosed gUIdelmes saId this.
MINISTRY OF INDUSTRY, TRADE AND TECHNOLOGY
" CONFLICT OF INTEREST GUIDELINES"
The Ministry of Industry, Trade and Technology places the responsibility on
an employee to advise any confbct(s) of mterest to the Deputy Minister in
Writing.
A conflict of mterest IS defmed as a conflIct between a pubhc servant's
personal interest and hIslher responsibility as a pubhc servant. This includes
actual or perceIVed confbcts and those whIch have the potentIal to be actual
or perceIved. A confbct of mterest may eXIst whether or not a pecuniary
advantage has been or may have been conferred on the pubhc servant.
The Public ServIce Act, 1980 and RegulatIon 881
SectIon 20.- (1) A pubhc servant shall not engage m any outside work or
business undertaking,
(a) that interferes WIth the performance of hIS or her dutIes as a pubhc
servant;
(b) m whIch he or she has an advantage derIved from hIS or her
employment as a pubhc servant,
- 5
(c) in which hIS or her work would otherwIse constItute full-time
employment for another person, or
(d) in a professlOnal capacity that wul, or IS likely to, influence or affect
the carrymg out of hIS or her duties as a public servant,
(2) Whenever a public servant considers that he could be involved m a
conflict of mterest, m that he or she might denve personal benefit
from a matter whIch ill the course of hIS or her duties as a publIc
servant he or she is m a posltlOn to mfluence, he shall disclose the
situatlOn to his or her deputy mmister, agency head or minister, as
the case may be, and shall abIde by the adVIce gIven.
(3) Whenever a public servant consIders that he could be in a posItion of
conflict with the interests of the Crown arismg from any of hIS or her outsIde
activities, he shall dIsclose the situation to hIS or her deputy mmister, agency
head or minister, as the case may be, and shall abIde by the advice given.
(4) Contravention of any of the provisions of subsection (1) or disregard of
subsection (2) or (3) may be consIdered as cause for dismissal.
The deputy mmister, agency head or mmIster, as the case may be, has the
authority to determine the course of actlOn requITed to resolve any conflict of
interest disclosed to hrmlher
The proVIsions of section 20 of RegulatIOn 881, RRO 1980, quoted in the second
box of this document, are substantially the same as those of section 15 of Regula-
tion 977, RRO 1990, whICh was the regulation m effect durmg the events m IS-
sue here The grievor's sIgnature and the date September 27, 1991 appear at the
bottom of this form, below the words "I have read and understand the above"
In June 1994, all e-maIl users m the MmIstry were sent an e-maIl mes-
sage settmg out the text of a memorandum from the Secretary of Management
Board to all Deputy MInISters on the subject of COnflIctS of interest and the reo
qUIrements of the guidehnes. The grIevor was away at the time, and does not re-
call seemg the message when he returned.
The grievor does recall reCeIvmg an e-maIl message from Lynn Hartman
in September 1994, forwarding a message she had received about COnflICt of In-
- terest trammg being offered later that month. The forwarded message reIterated
the dIsclosure reqUIrement. It referred to the ConflIct of Interest GUIdelmes and
to MBS DIrective 6-25-1 As the message later noted, quotmg a memo from Man
agement Board to Deputy MmIsters,
6
MBS Human Resources Directive 6.25-1 defmes "confuct of mterest" very
broadly as a conflict between a public servant's personal mterest and hlslher
responsibility as a public servant, including actual or perceived conflicts and
those whlch have the potential to be actual or perceived, and whether or not a
pecuniary advantage has been or may have been conferred on the public
servant.
Ms. Hartman's covering message saId
Re. the Conflict of Interest training on Sept. 26 (see below) this is an
unportant information seSSlOn on a serious issue, and I strongly encourage
you to attend. We should all be aware of the kinds of sltuations which are
potentially, or could be perceived as, a conflict of mterest. Let Shrrley Stitt in
HR know if you are attendmg, and forward a Staff Devt. form to me as soon
as possible. Thanks, Lynne
The forwarded message referred to a training seSSIon for managers to be held on
September 19, 1994 and one on September 26 for others. The September 26
training seSSIon was later cancelled for lack of interest. There IS no suggestIon
that this deprived the grievor of an opporturuty he would otherwIse have taken
up What IS SIgnificant is that this communicatlOn reIterated to the gnevor the
Mmistry's concern about conflIcts of interest, both real and perceived, less than 3
months before lus wIfe mvested in one of his clients
Buchanan Chocolates
At some point in late 1992 or early 1993, someone wIth an mterest m
promoting business m SImcoe suggested to Mr Hannan that the owners of a cof-
fee shop m MIdland could benefit from lus seI'Vlces Mr Hannan went to VIsit the
owners, a couple named Kelly and Rod Buchanan ("the Buchanans")
In addItion to coffee, the Buchanans' shop sold baked goods and chocolates
under the name Buchanan Chocolate and Coffee Co The Buchanans, and par
tIcularly Kelly Buchanan, had ambItIOns to expand theIr busmess. They had a
varIety of ideas, mcludmg the possibIlIty of expandmg and franchising theIr cof-
fee operation. Over a senes of meetmgs, Mr Hannan suggested to the Bu-
chanans that the coffee market was saturated and that It mIght make more
sense to expand mto the manufactunng and marketing of theIr chocolate prod-
ucts, wluch by all accounts were exceptIOnal. They dId not then qualIfy for any
7
formal MmIstry aSsIstance program. Mr Hannan suggested that they retam a
pnvate consultant to help them prepare a busmess plan, and approach the ODC
for financial aSsIstance
The gnevor mtroduced the Buchanans to a prIvate consultant named
Greg Canning He had met Mr Canmng m the course of hIS work as an MEDT
consultant. He knew that Mr Canning dId good work and had a good reputation
with the Ministry and the ODC The grievor also introduced the Buchanans to
BIll Copfer, the ODC officer for the area.
It is not apparent what the legal form of the Buchanans' busmess was at
that time. The busmess later came to be conducted through two or three corpo-
rate entIties. For the most part, those structural detaIls are ummportant. In
what follows, the busmess and the legal entities through whIch it was conducted
durmg the period in question wIll be referred to collectively as Buchanan
Chocolates.
The First ODe Loan
The Buchanans retamed Mr Canmng to help them prepare a busmess
plan, as the gnevor had suggested. In October 1993, a busmess plan was submIt-
ted to the ODC in support of an applIcation by Buchanan Chocolates for a loan of
$150,00000 By the time of the application, Mr Cannmg was (or was to be) the
owner of one third of the shares of Buchanan Chocolates. The busmess plan con-
templated both the franclusmg of store operatIOns and the dIrect marketing of
chocolate products. The Immediate plan was to open a second store in Kingston,
where Mr Canmng resIded, and to set up a facIlIty at whIch the chocolate prod
ucts would be produced. Tlus first ODC loan applIcation was approved m early
November 1993
Mr Hannan was not mvolved m preparmg the busmess plan or the appli-
cation to the ODC He played no part m the approval of the loan, that bemg the
- functIOn of employees of ODC and not of MmIstry consultants He continued to
treat Buchanan Chocolates as a clIent, callmg on the Buchanans every 4 to 6
- 8 -
weeks to see how the busmess was domg Sometimes he vIsited the Buchanans
with Mr Copfer He saw Mr Copfer regularly, m any event, and Mr Copfer kept
hIm up-to-date about what he knew of developments at Buchanan Chocolates.
Mr Copfer testified that It took longer than it should have for Buchanan
Chocolates to get its productIOn facility set up ApproprIate management sys-
tems were not in place. Kelly Buchanan was not a good manager Mr Cannmg's
son got involved in the business to put some systems in place. Not long after he
started, however, Kelly Buchanan fired him. There was then a fallmg out be-
tween the Buchanans and Greg Canning Mr Canning wrote to the ODC m late
March 1994 to say he would no longer honour the guarantee he had signed wIth
respect to the ODC loan. Mr Copfer passed all of this mformatlOn on to Mr
Hannan. Mr Hannan testified that he and Mr Copfer were m regular contact
about all the clients they interacted wIth. It is a measure of the extent to wmch
Mr Copfer shared information with Mr Hannan that he even told him that in
the ODC's view Mr Cannmg was still hable on the guarantee
The Approval of the Second ODe Loan
Mter Mr Canmng's WIthdrawal, m the summer of 1994 Mr Copfer mtro-
duced the Buchanans to John GroskI, an accountant whom Mr Copfer thought
mIght assist the Buchanans in tax-related matters By late October 1994, Mr
Groski's involvement had led to a second applicatIOn to the ODC by Buchanan
Chocolates, for a further loan of $75,00000 The plan was that financmg would
also be obtained from the company's bank and from additional investors Mr
Grosh was brmgmg m. The money would be used to complete the production fa-
cIlity and aSSIst in estabhshmg kiosks m retail malls from wmch the chocolate
products would be sold.
The grievor played no part m preparing eIther the apphcatIon for the sec-
ond loan or the busmess plan on which It was based. There IS no suggestIOn that
he mfluenced or attempted to mfluence the ODC's consIderatIOn of the applica-
tion. Buchanan Chocolates contmued to be one of hIS chents, however He con-
tinued to visit them. He contmued to hear about them from Mr Cop fer He testI
9
fied, for example, that he heard from Mr Copfer about a meeting the ODC had
had with Mr Groski, and that Mr GroskI had been try10g to "pull a fast one" by
putt10g the assets 10 one company and the lIabIlIties in another
The grIevor testIfied that he dId not have any deahngs with Mr GroskI
He did see one of Mr Groslu's employees dur10g one of his VIsits to the company
He knew from Mr Copfer that the company's strategy had changed from fran-
chising stores to manufacturing chocolates and sell10g them at kiosks in malls.
He saId he had not dIscussed that change 10 strategy wIth Ms. Buchanan.
The second loan was approved on November 10, 1994, condItional on the
company's obtaimng additIonal financ10g from the bank and from Mr Groslu's
investors During a meet10g around tills time, Ms. Buchanan expressed concern
to David WrIght, one of Mr Copfer's superiors 10 the ODC, about an agreement
she was bemg asked to sign that would give the new investors majority control of
Buchanan Chocolates either immediately or in certain CIrcumstances. Mr
Wright adVised her to be careful what she signed. The Buchanans deCIded not to
sign the agreement. The arrangement with Mr GroskI and his investors fell
apart.
Because Mr Groslo's group were no longer going to 1Ovest, the loan ap-
proved on November 10, 1994 "no longer existed" from the ODC's perspective. In
very short order, however, the Buchanans got Greg Canmng involved 10 Bu-
chanan Chocolates aga1O. By November 24, 1994, the ODC had been told that
Mr Canning had 10Jected an addItIOnal $50,000 00 and could raIse more 10 tIme.
On the basis of that representatIOn, on November 24, 1994 the ODC approved a
loan of $75,00000 to be advanced in stages, on terms that the shareholders were
to mJect a further $50,000 by January 31, 1995
Mr Wright testIfied that Mr GroskI called hIm some tIme after the deal
with the Buchanans fell through, and said some "unpleasant th1Ogs." These 10
eluded an allegatIon that Mr Cop fer and the MEDT consultant (Mr Hannan)
were 1Ovestors 10 Buchanan Chocolates. Mr WrIght telephoned Mr Copfer about
- 10 -
thIS. Mr WrIght says he asked Mr Copfer whether he and Mr Hannan were m
vestors m Buchanan Chocolates, and that Mr Copfer saId they were not. Mr
Copfer testIfied that Mr Wright told him about the allegatIon and then asked
lum whether he was an investor, and that he replIed that he was not. In any
event, Mr Wright dId not pursue the matter further Mr Copfer testIfied that
this conversation was in December 1994 or January 1995 (By that time, I note,
Mr Hannan's wife had mvested indirectly in Buchanan Chocolates.)
The grievor testIfied that he had no knowledge of Mr Cannmg's re-
involvement in Buchanan Chocolates before it occurred. He had contmued to
have contact with Mr Canmng prIOr to that re-mvolvement. In the course of
their dealmgs, Mr Canning had told lum about lus WIthdrawal from Buchanan
Chocolates. Mr Hannan had played golf WIth Mr Canning He and his wlfe-to-
be, Lisa Whitely, had had dmner WIth Greg Cannmg and lus wife. He and Ms
Whitely had attended Mr Cannmg's son's weddIng in August 1994
The Grievor's Marriage to Lisa Whitely
Mr Hannan first met Lisa WhItely at a bUSIness meetIng in 1992 She
was then the Secretary of the Gravenhurst Chamber of Commerce and President
of M uskoka Tourism. She had been the general manager of the M uskoka Sands
resort since 1986 For six years prior to that she had been the Innkeeper at the
Ben Millar Inn near Goderich.
Their personal relatIonship began about 6 months after that ImtIal
meeting They were married in September 1994 They bought a house m
Gravenhurst. She put her eXIsting home in Gravenhurst up for sale shortly be-
fore the marnage. They each kept separate bank accounts and credIt hnes They
also established a joint bank account and a JOInt credit line She began using the
gnevor's surname for most purposes (and will be referred to that way hereafter),
but contmued to use her maIden name m her bUSIness deahngs.
11
The First Investment
Mr Hannan testIfied that Mr Canmng dId not dISCUSS hIS November
1994 re-Involvement In Buchanan Chocolates wIth him. He first became aware of
It from hIS wIfe He saId that in early December 1994 she told hIm that Mr Can-
mng had approached her In late November about "puttIng some money together
and gettIng involved In the company" They both testIfied that this conversatIOn
occurred after she had agreed to Invest. Her house In Gravenhurst had not yet
sold. She asked the grIevor for a loan of $25,000 00 for the purpose of purSUIng
this venture wIth Mr Canning He agreed, and wIred $25,00000 to Mr Can-
nIng's bank account in KIngston. He testIfied that he had no dISCussIOns wIth
Canmng about tlus deposit, either before or after it was made
In return for this first investment, Ms. Hannan received a share certIfi-
cate In her name dated November 25, 1994 for 100 common shares of 1034285
Ontario Ltd., hereafter referred to as "CanningCo" She receIved a copy of a
shareholders ledger for CanningCo, shOWIng she had acqUlred her 100 shares on
November 25, 1994, along WIth copIes of other mInute book documents reflectIng
the issuance of her shares and mdlcatmg that Mr Canmng had been Issued 100
shares in the company about a year earlIer She receIved a shareholder agree-
ment between Canmng, herself and CanmngCo, whIch recIted that the only as-
sets held by the corporation would be "all the shares In the corporatIOn Bu
chanan Chocolate and Coffee Company Ltd", that It would incur no lIabIlItIes
except in that connection, and that the shareholders would cause the corporatIOn
to take actIOn to ensure complIance WIth the agreement. The date above her SIg-
nature on the agreement IS November 30, 1994
Ms. Hannan testIfied that thIS arrangement WIth Mr Canrung was the
culminatIOn of a series of telephone conversatIOns he had had WIth her after they
were Introduced by Mr Hannan at a SOCIal functIOn. The conversatIOns con-
cerned her busmess background, her IncreaSIng dIssatIsfactIOn WIth the de-
- - mands of her Job at the Muskoka Sands and her mterest In gettIng Involved In
some other bUSIness She saId that the Idea of mvestIng In Buchanan Chocolates
12
only arose shortly before the arrangement was made It IS not clear whether that
was before or after the second ODC loan was approved on November 24, 1994
At one point in hIS testimony, Mr Hannan said he had been aware that
his wife was haVIng telephone conversatIOns with Mr Canning He stated that
he dId not know that they were dIscussing Buchanan Chocolates untIl she ap-
proached him for the loan. He and she both testified that she did not dISCUSS the
calls with him until that time. She testified at one pomt that when she decIded
to mvest through or with Mr Cannmg in Buchanan Chocolates she knew it was
a chent of her husbands. She later testified that she dId not then know whether
It was a current or a former cl1ent. In any event, they both say that she did not
seek or receIve from rum any mformatIOn or adVIce about whether it would be a
good Idea to invest in Buchanan Chocolates, eIther before, dunng or after the re-
quest for the loan.
Despite what the shareholders agreement between Ms. Hannan and Mr
Canning recited, CanningCo did not own all of the shares of the busmess re-
ferred to here as Buchanan Chocolates. When asked how much of Buchanan
Chocolates she thought CannmgCo owned at the tIme of thIS $25,000 mvest-
ment, her first response was that she did not think she knew at the time She
then corrected herself, saymg she had thought it owned 20 percent. She said she
had not seen any financIal statements for Buchanan Chocolates before making
any of her investments. She testified to the effect that she was enthralled by Mr
Canrung, trusted his busmess acumen and believed thIS was a good mvestment
because Mr Cannmg told her It was
Some time after Mr Hannan forwarded the $25,00000 to Mr Canning's
account, Ms Hannan prepared a document addressed to her husband that saId
"This will certIfy that I, LIsa Hannan, WIll repay the loan in the amount of
$25,00000 from the proceeds of the sale of my house" The document IS dated
December 11, 1994. They had her SIgnature on It wItnessed by a fnend.
- 13 -
Mr Hannan testified that It dId not occur to hIm at the time that eIther
her mvestment or his loan to her for the purpose of that mvestment created an
actual or apparent conflIct of mterest. He saId "No bells went off In retrospect,
they should have." He explamed that he had been m state of "euphorIa" followmg
their wedding. He was concerned about respecting her mdependence. He dId not
want to intrude on her decIsions. She was not happy workIng at the Muskoka
Sands. He said he was happy she had IdentIfied somethmg else m whIch she
could be mvolved. He testified that he made no comments, posItive or negatIve,
about Buchanan Chocolates or the proposed mvestment. She had already made
up her mmd to mvest. She needed money She asked him for the money The
money he lent her would be her money He knew she could repay the loan from
of the proceeds of the eventual sale of her Gravenhurst home
Mr Hannan testIfied that he had been aware through Mr Copfer of an
applIcation by Buchanan Chocolates for ODC funding in November, but had not
told his wIfe about it.
Although Mr Hannan saId he first heard of Mr Canning's return to Bu-
chanan Chocolates from hIS wIfe, he testified that he also heard of it from Mr
Copfer He could not remember when that was. He would have been aware from
Mr Copfer that the loan had been approved, and they usually talked about dIS-
persals on the loans Although Mr Copfer contmued to dISCUSS Buchanan
Chocolates with him from time to time, he dId not tell Mr Copfer that hIS wIfe
had become mvolved as an investor m that company When asked why he dId
not, he had no explanatIOn to offer He said It was Just somethmg he dId not tell
him, and added that he had had no intentIOn to hIde the fact.
Mter his wIfe's mvestment through CannmgCo, Mr Hannan contmued to
treat Buchanan Chocolates as a clIent, maintammg hIS pattern of callmg on the
company every 4 to 6 weeks, sometImes WIth Mr Cop fer He dId not say any-
thing about his wife's involvement to the Buchanans He stated that he also dId
not have any dIscussIOn about Buchanan Chocolates with hIS wIfe, that hIS only
knowledge of how Buchanan Chocolates was domg came from lus viSItS to It and
14
from Mr Copfer He knew, for example, that there was a problem of poor book-
keeping. He stated that he dId not share wIth his wife any of the mformatIOn he
obtamed about Buchanan Chocolates.
Ms. Hannan testified that after her mItIal mvestment she got reports
from Mr Canning from time to time about what the company was doing, but dId
not discuss them wIth her husband.
The Second Investment
On February 28, 1995, Ms. Hannan borrowed $15,00000 on her personal
credIt line and transferred the money to Buchanan Chocolates' bank account m
Barrie. This was a result, she testified, of a telephone call from Greg Canmng
He told her that the company was runmng short of operatmg capital, that there
was an understandmg WIth the bank that It would extend credit if they had a
secunty deposIt. Her $15,000 was to be used as a secunty deposit, she saId. Ms
Hannan did not seek or receive from Buchanan Chocolates any documentation
with respect to this advance. She had not seen any financial statements for Bu-
chanan Chocolates at that pomt. She was still relymg entirely on Greg Canning
who, she saId, was like a father figure to her "A few days later" she told her
husband about trus further $15,000 mvestment. Asked why she had told rum,
she saId it was "a matter of courtesy" She further explamed that It was a cour-
tesy to let rum know what she was domg m her hfe. They both testified that
there was no dIscussIon at that pomt about whether thIS second mvestment was
or was not a good Idea.
Mr Hannan testified that he saId nothmg to his wife about the second m-
vestment out of "respect for her indIVlduality" He stated that he dId not tell the
Buchanans or his employer of her further mvolvement because the transaction
was hers, not rus.
A few days after advancmg the $15,000, Ms. Hannan later learned that It
had been used to pay an overdraft, not to secure further credit. She also learned
that the company needed more money
15
The Third Investment
The Hannans testified that they dId eventually have a dIscussIon about
Ms Hannan's involvement m Buchanan Chocolate. If that dIscussion was not at
the time she told him of her second mvestment, then it must have been wIthin a
few days thereafter She told hun that thmgs were not gomg well, that there
were ongoing management problems. She also told him that she would not put
further funds mto the company unless she got a say in its operatIOn, a role m
which her management skills could be put to use on a day-to-day basIs. At thIS
point she had been on medIcal leave from her job at the Muskoka Sands, due to
stress and hIgh blood pressure, smce late November 1994
After that conversatIOn wIth her husband, LIsa Hannan met wIth Greg
Canmng and the Buchanans on March 8, 1995 They made an agreement that
for a further mvestment of $40,000, Ms. Hannan would acqUIre 20 shares 5
shares from each of the Buchanans and 10 from CanmngCo. She was to be a
member of the board of directors and corporate Secretary She was also to be
general manager on a "consultmg baSIS," for wruch she was to be paId a salary of
$80,000 as funds became available These and other terms were reduced to
wnting and sIgned by the partIcIpants
Tlus was the first time Ms. Hannan had met the Buchanans otherwise
than as a customer of theIr coffee shop Ms Hannan testified that Kelly Bu
chanan said something at this meetmg that mdicated awareness that she was
the wIfe of the MEDT consultant. She had not preVIously informed the Bu
chanans that she was an investor, nor had Mr Hannan. She had no reason to
suppose that they knew of her benefiCIal mterest in the company (through Can-
nmgCo) untIl then. She thought they would have become aware that she was m-
volved when she deposited money m the company account at the end of February
1995, but dId not know
On May 8 or 9, Ms Hannan approached her husband about the $40,000
she had agreed to put up He agreed that $20,000 would come from hIS credIt
line and $20,000 would come from theIr Jomt credit lme. He testified that thIS
16
was m the nature of a loan that he expected her to repay wIthout mterest at a
later date. Her Gravenhurst house stIll had not been sold She had also put a
property she owned near Godench up for sale. He testified that she had suffi-
CIent assets to repay the loan.
Lisa Hannan's Involvement as
General Manager of Buchanan Chocolates
Ms. Hannan worked at Buchanan Chocolates from shortly after the
agreement of March 8 was made until April 18, 1995 Mr Hannan drove her to
and picked her up from Buchanan Chocolates a couple of times durmg that pe-
rIod. He testIfied that he could not recall vIsitmg the company in hIS capacity as
an MEDT consultant durIng that perIOd. If he had, he saId, It would have been a
Jomt VISIt WIth Mr Copfer
During her time as general manager of Buchanan Chocolates, Ms Han-
nan prepared or reVIsed a business plan in which she was referred to as LIsa
WhItely She testified that the purpose of the plan was to attract further inves-
tors, and that was the name by whIch she would have been known in the bUSI-
ness community The plan mdicated that she owned 20 percent of the shares of
"Buchanan Chocolate Co.," the Buchanans each owned 20 5 percent and Greg
Canning owned 39 percent.
Mr Cop fer knew Lisa WhItely/Hannan. He knew of her marnage to Mr
Hannan. He had been inVIted to the weddmg. He knew in March that she had
become general manager at Buchanan Chocolates. He was pleased. he thought
she could supply the management expertise and dIscIplme the busmess lacked
He was not aware that Ms. Hannan was an mvestor m Buchanan Chocolates un-
til early April, when he received a copy of the revIsed busmess plan m which she
was described as Lisa Whitely
The ODC had advanced $18,750 on the second loan when that loan was
approved m late November 1994 It advanced a further $21,250 at the end of
March 1995 That advance was supposed to be used to purchase eqUipment. Ms
17
Hannan testified that Kelly Buchanan caused It to be applIed to unpaId rent m
stead Ms Hannan informed Mr Copfer of thIS They and others met to discuss
how the loan, which was still not fully advanced, might be restructured to allow
for the use of some of the funds for operatmg capItal rather than for purchase of
equIpment, as the loan agreement required Mr Copfer then prepared a Change
Notice reflectmg a proposed restructunng of the loan. He sIgned It on Apnl 12,
1995 Although preVIOUS documents had referred to major particIpants m Bu-
chanan Chocolates by name, tlus document referred to Ms Hannan only as "a
new shareholder who is now the General Manager" Mr Cop fer testified that lus
supenors were prepared to approve the change, but further developments made
that academic.
The Collapse of Buchanan Chocolates
Apnl 17, 1995 was Easter Monday Ms. Hannan testified that after the
Easter weekend, Kelly Buchanan refused to deposit sales revenue she had col-
lected from the company's mall kIosks. She said somethmg to the effect that If
the company was going to fail she wanted to take something with her Ms. Han-
nan demanded that Ms Buchanan deposit the money, threatemng that she
would qUit and mform the ODC and the banks of the defalcation If she dId not.
Ms Buchanan persIsted, and Ms. Hannan qUIt. Some time thereafter, the bank.
put the company mto receiverslup
On May 19, 1995 Mr Copfer wrote a report that Buchanan Chocolates
had closed and that the loans should be called. HIS report recIted the lustory of
the loans It mentIOned LIsa Hannan by name, saymg that she had been brought
m as an mvestor by Mr Cannmg It added parenthetically that "her husband IS
the MEDT consultant m Barne." Mr Copfer testIfied that he dId not know why
he added that observatIOn. HIs report further recItes that on May 16 he had re-
ceIved a call from Kelly Buchanan saymg that the company had closed.
David WrIght testified that he was not sure when he first became aware
that someone connected wIth Mr Hannan had been involved m Buchanan
Chocolates. He thought It mIght have been m late March or Apnl, when LIsa
18
Hannan and Kelly Buchanan had theIr falling out. Whenever it was, he said, he
promptly went to speak to Mr Symmgton, the COO of ODC They then tele-
phoned Peter FrIedman, who was m charge of MEDT field officers
Mr FrIedman testified that he receIved that call on May 17, 1995 Mr
Symmgton told him that an ODC borrower, Buchanan Chocolates, had gone into
receivership and either Mr Hannan or rus Wife was mvolved in the company
The Disclosure Request
Lynn Hartman, Mr Hannan's ImmedIate superior, was away when Mr
Friedman received the call from Mr Symington. On May 18, 1995, Mr Friedman
telephoned Mr Hannan and asked him for a written account of hIS and hIS WIfe's
mvolvement in Buchanan Chocolates.
Mr Hannan testified that durmg this telephone conversation Mr FrIed-
man used the words "COnflIct of mterest." He says it was only then that "alarm
bells went off' for him on that subject.
SlX days later, on May 24, 1995, Mr Hannan sent the followmg letter to
Mr Friedman.
TIus will confrrm that my wile mvested in a company, Buchanan Chocolates,
which I have worked with on a professional basis smce 1992 and has received
ODC fundrng. By not advising the appropriate government authorities and
obtainmg approval prior to my wife's mvolvement m thIS company, I
understand I have contravened the conflIct of interest policy
In November, 1994, Greg Cannmg, a shareholder and also acting as a
consultant to Buchanan Chocolate, contacted my wile, Lisa Hannan to mvest
funds m this company which was done
A further mvestment was made on February 28, 1995 on the baSiS that this
equity would be used to secure a lme of credIt from the bank. The bank used
this money to reduce the overdraft,
Up to this point, Lisa was not mvolved m the daily operatIOns of the company
or in any deCiSion making; all management functIOns contmued to be handled
by the existmg management team.
In March, my wile was agam asked to mvest additIOnal funds and, thIS time,
made the mvestment condItIOnal on a management position wlthm the
company which commenced on March 14 and ended on April 18, 1995 when
the Prmcipa1s, Rod & Kelly Buchanan made it apparent they were not
wIllmg to accept management aSSistance and drrectlOn.
19
I In t.he eourse of m\ Job Introduced the eompan\ to the ()I)( and at no limp
dJ(1 I use my positIOn t.o Inl1uence or oeeome personalh Involved wlt.h Ilw;
or~an Iza t10n \n\ fundm~ seeuf(~d from t.he ()J)( \..as done t.hrough t.he
normal apphcat.l(lO proeess 1\h wIfe s II1vo\vement \\ as an II1dependenl
decu:illlO on her part and I reahze In retrospect. It eould ven well be
percClved that there was an ImproprIety
I do understand however II1nocenl and mdepcndcnt her Involvement \HIS my
pOSItIOn requIred me to have thIS approved which I faded to do. I further
understand the ImphcatIOns on thIS MInIStry and ItS [SIC] duty to ensure that
rules are adhered to I value my career and do not WIsh to JeopardIze my
pOSItIOn any more than my oversIght has already done
I look forward to meetmg you at your earhest convemence to further dIscuss
thIS matter and t9 develop a course of actIOn that addresses the concerns
raised In our telephone conversation
It IS noteworthy that thIS letter makes no reference to the gnevor's havmg
loaned or pledged hIS credIt (through the use of the Jomt credIt lIne) to prOVIde
the bulk of hIs WIfe's conSIderable mvestment m hIs clIent company
The Meeting of May 30, 1995
On receIpt of Mr Hannan's letter, Mr Fnedman decIded that he and Jo-
anne LeBlanc, a member of the Mmlstry's Human Resources Branch, should
meet WIth Mr Hannan to dIscuss the matter further
The three of them met on May 30, 1995 The gnevor described hIs deal-
mgs WIth Buchanan Chocolates, hIs mtroductlOn to It of Greg Cannmg, the first
ODC loan, and how he contmued to VISIt the company, whICh he saw as a poten-
tial "CAM" account He said he had only seen one financial statement for Bu
chanan Chocolates, and that was before the first ODC loan. He mentlOned that
there had been a second ODC loan applIcation m whIch he had played no part.
He told them that Greg Canmng had contacted hIS wife m November fol
lowmg earlIer SOCIal contacts He said she had then mvested approXimately
$30,000 He emphaSIzed that thIS was after the second ODC loan had been ap
proved He explamed that she had put m another $15,000 later, followed by a
further mvestment of $40,000 and active mvolvement as general manager from
March 14 to Apn118, 1995
~o
He gave them qUIte a lot of detaIled InfOrmatIOn. He testIfied that he
showed them the shareholders agreement between hIS wIfe and Mr Canmng,
and the March 8, 1995 agreement between hIs wIfe, Greg CannIng and the Bu
chanans He dId not brIng wIth hIm or show them hIS wIfe's promIssory note eVI
dencIng the first loan from hIm, however, nor the bankIng documents later pro-
duced durmg thIS hearmg to demonstrate the ongm of the funds subsequently
mvested He told Mr Fnedman he recogmzed that he should have advIsed hIm
and dId not. He acknowledged he had made a serIOUS error, and saId he felt hke
a "horse's ass"
There IS a dIspute about whether the gnevor saId at thIS meetmg that he
had not known about the first Investment untIl after It was made Joanne Le-
Blanc testIfied that he dId, relymg on notes that she claImed to have made m the
course of the meetmg In cross-exammatIOn, she was confronted wIth a copy she
had made of her notes and gIven to Mr Hannan at the end of the meetmg It was
apparent from that document, and she then acknowledged, that many of the no-
tatIOns that she had earher testIfied were made durmg the meetmg were m fact
mserted afterwards between hnes that had been wntten at the tIme
The gnevor testIfied that he dId not say that he had not known about the
first mvestment untIl after It was made, that he only saId that about the second
mvestment. The words "I found out after It was done" appear m the part of Ms
LeBlanc's notes dealmg WIth the first mvestment Those words were clearly
added to the notes afterwards, however Ms LeBlanc's claIm at hearmg that
they were nevertheless saId at that pomt and not at a later pomt m the meetmg
IS no more rehable than her earlIer assertIOn that all of the notes m that part of
her notes had been WrItten durIng the meetmg I found Ms LeBlanc's explana
tIons of the after the fact mterlmeatIOns m her handwntten notes and of the dls
crepanCles between those notes and a typewntten document styled "fact findmg
mtervlew notes" qUIte troublmg
I accept that the gnevor dId not expressly tell Mr Fnedman and Ms Le
Blanc that he dId not know about hIS WIfe s first mvestment untIl after It was
:2 1
made, that he only saId that about the second lllvestment I can understand
however, how Mr Fnedman and Ms LeBlanc mIght have been left with the 1m
preSSIOn that hIS remark applIed to all of the lllvestments, smce he was at palllS
to portray her actIOns throughout as havlllg been entirely llldependent of hIm
In all the detail the gnevor provided m thIS meetmg, not one word was
spoken about the fact that the bulk of the funds hIS WIfe had lllvested m Bu
chanan Chocolates had come from hIm or been obtamed m whole or m part on
hIS credIt. He testIfied that he dId not volunteer those facts because m hIS mmd
It had been her mvestment, made wIth money that was hers once he had agreed
to loan It to her, that It was no dIfferent from her havmg got the money from the
bank and that he knew she had assets wIth whIch she could repay the loans He
also noted that Mr FrIedman had not asked hIm where hIS WIfe had got the
money she mvested
Mr Hannan testIfied that he had gone to the meetmg thmkmg the matter
could be resolved then. At the end of the meetmg, however, Mr FrIedman m
formed the grIevor that there would be a further "thIrd party" mvestlgatIOn, and
that whIle he could return to work he should not have any dIscussIOns wIth Mr
Canmng or Mr Cop fer
At thIS pomt Mr FrIedman was qUIte dIsturbed that one of theIr field con
sultants had been callmg on a company whIle hIs WIfe was an mvestor m It and
at one pomt was in actIVe management It was not yet clear, he saId, whether
Mr Hannan was dIrectly mvolved III the mvestment or whether there was a
"splIt" WIth his WIfe so that he was not mvolved It was decIded that there should
be a more thorough mvestIgatIOn, both WIth reference to the Mmlstry's mterest
m the actIVIties of Mr Hannan and hIs WIfe and the ODC's lllterest m the Clr
cumstances m whIch Buchanan Chocolates had ceased busmess
Asked why he dId not suspend the grIevor at that tIme (It bemg the
grIevor's pOSItIOn m these proceedlllgs that he ought to have been suspended
w~th pay pendlllg the outcome of the lllvestlgatIOn) Mr FrIedman testIfied that
) )
dId not then feel that the gnevor s contll1ull1g to do llls work would Jcopardm
the mvestIgatIOn or that there would be any other harm m contmumg such as
there would be m a harassment or abuse sItuatIOn.
The Lymburner Investigation
Thereafter, Gordon Aue, the Mmlstry's DIrector of Internal AudIt, re-
tamed Pat Lymburner to InVestIgate two matters Mr Hannan's apparent con
filct of mterest and the CIrcumstances surroundmg the collapse of the Buchanan
compames generally Mr Lymburner was then a prmcIpal In a company that
provIded accountmg and mvestlgatlve servIces He had been employed from 1988
to 1993 as supervIsor of InvestigatIOns m the MImstry s ForensIc Accountmg and
InvestIgatIOns Branch. PrIor to that he had spent 25 years wIth the MetropolItan
Toronto PolIce Force, 17 of them as a fraud mvestlgator
Mr Lymburner revIewed l'vhmstry files wIth respect to the ODC loans to
Buchanan Chocolates He revIewed the files of the receIver appomted by the
bank after Buchanan Chocolates defaulted on Its loan. He conducted corporate
and PPSA searches on the Buchanan compames and theIr prInCIpals He ar
ranged to meet with the Hannans
The meetmg took place on July 10 1995 In the presence of a umon stew
ard Most of Mr Lymburner s questIOns were dIrected to LIsa Hannan, She de-
scribed the timIng and amount of each of the three mvestments and of her m
volvement as general manager Her account to hIm of the tlmmg, amount and
source of her mvestments was roughlv the same as her testImony m thIS pro-
ceedmg (HIs notes mdIcate that she told hIm that one half of the last $40,000
came from her husband's credIt hne and one half came from her own credIt Ime
whereas the eVIdence before me IS that the second half came from theIr Jomt
credIt Ime I do not assIgn anv partIcular sIgmficance to thIS dIscrepancy)
Early m the meetmg Mr Lymburner showed Ms Hannan a busmess plan
he had found m the ODC file that named "LIsa WhItely" as a member of the
management team. She saId she had seen It before, that It had been prepared to
2'~
attract further Investors The Hannans allege that Mr Lymburner then con
nected the busmess plan, her havmg been descnbed m It by her malden name
and the fact that she was a shareholder wIth the prospect of theIr bemg person
ally liable for the debts of Buchanan Chocolates They say he played "good cop /
bad cop" by sympathetically descnbmg them as vIctIms at one pomt, and then at
another pomt threatemng that they could lose everythmg by reason of her per
sonal liabIlity, saymg that the federal government (a guarantor on one of the
company's loans) mIght come after them. Mr Lymburner offered a dIfferent ac
count of the meetmg He testIfied that he was concerned that the Hannans mIght
ha ve been vIctims of fraud by someone He sald he had asked them If they had
consIdered that (wIthout perhaps usmg the word fraud) He also asked them If
they had sought legal advIce He demed havmg sald anythmg about personal li
abIlIty, or suggested that the use of Ms Hannan's maIden name had been m-
tended to mIslead
The Hannans say Mr Lymburner's conduct as agent of the employer was
Improper and, together wIth the employer's delay m commg to a decIsIOn and
faIlure to put Mr Hannan on paId leave for the duratIOn, caused the mental dIS-
tress for whIch he later reqUIred treatment and for whIch he seeks damages As I
have already noted, the resolutIOn of that claIm has been deferred I mentIOn the
mental dIstress only because treatment he receIved that September for depres
SIOn IS offered to explam the gnevor's faIlure to respond to commUnICatIOns from
Ms Hartman and Ms LeBlanc m early October, when the employer wanted to
meet WIth Mr Hannan agam.
In hIS report to the employer, and m hIs testImony m these proceedmgs
Mr Lymburner stated that the gnevor told hIm that he had known hIs loans to
hIS wIfe would be used for the purpose of mvestmg m Buchanan Chocolates Mr
Lymburner also reported that the gnevor told hIm that he had agreed WIth hIs
WIfe that her mvestment was a good mvestment. Mr Lymburner acknowledged
m cross-exammatIOn that the gnevor had not used those exact words, but mam
tamed that that was the ImpreSSIOn created by hIS words He further reported
2 I
that Mr Hannan had saId that he was aware of the ODC loans but believed that
that was "all approved and behmd them" when the mvestments were made Mr
Lymburner claImed that Mr Hannan went on to say that "he otherwIse would
not have mvested" When It was put to hIm that LIsa Hannan had been the m
vestor, he stated that "I was probably of the VIew that they were one and the
same," and that Mr Hannan "probably saId 'we would not have mvested '"
Mr Hannan demes havmg told Mr Lymburner that he had told hIS WIfe
the mvestment was a good one. He also demes havmg saId anythmg that de-
scribed himself as havmg Invested m Buchanan Chocolates.
It IS apparent from hIS testImony that Mr Lymburner went to the mter
VIew WIth the attItude that a husband and WIfe were one and the same for these
purposes, that nothIng much depended on whether Mr Hannan or hIS WIfe had
been the apparent Investor and that It was not necessary to dIStIngUIsh between
what he dId, what she dId and what they dId That would have Influenced the
ImpreSSIOns he formed As I have noted, In at least one mstance he reported an
ImpreSSIOn he had formed from what Mr Hannan had said as though It was
somethmg Mr Hannan had actually saId In all the CIrcumstances I do not re-
gard Mr Lymburner's testImony as a relIable basIs for concludIng that Mr Han-
nan acknowledged that he had been or had regarded hImself as an mvestor m
Buchanan Chocolates
After the meetmg, the employer asked Mr Lymburner to mvestIgate
whether the grIevor had mfluenced ODC offiCials WrIght and Copfer m theIr de-
CISIOns to grant the loans to Buchanan Chocolates After mtervIewmg both of
them, Mr Lymburner concluded that the grIevor had not mfluenced them. Mr
Aue also asked Mr Lymburner to prOVIde hIm WIth comments about whether
Mr Hannan had had a conflIct of mterest. Mr Lymburner responded WIth a let
tel' to Mr Aue dated August 10, 1995 Mr FrIedman testIfied, however, that he
was not aware of the letter untIl after the grIevor's dIscharge
25
Mr FrIedman received and revIewed Mr Lymburner's report when he re
turned from vacatlOn on August 1, 1995 He noted that the first mvestment and
half of the thIrd came from Mr Hannan as a loan to hIs wIfe for the purpose of
her mvestment m Buchanan Chocolates He regarded thIS as a new and Impor
tant fact. He consIdered that a field officer actmg m a clIent account manager
form of relatlOnshlp receives Vital clIent InfOrmatlOn to assIst the clIent In ItS de-
velopment Here, a field officer m the process of workIng wIth a company had got
Involved m a conflIct of mterest whIch he saw, and thought a busmess clIent
would see, as qUIte severe In early August Mr FrIedman sought legal advIce
about the latitude the MmIstry had wIth respect to a dIscIplmary response In
early September he receIved an answer It IS not apparent why, but It took untIl
early October for the employer to seek another meetmg WIth the gnevor
FollOWIng the meetmg WIth Mr Lymburner the Hannans sought legal ad
VIce Mr Hannan testIfied that after receIvmg legal adVIce, he remaIned gravely
concerned about the pIcture he says Mr Lymburner portrayed that the RCMP
mIght arnve on the scene at any tIme He found It dIfficult to carry on workmg,
not knowmg what would happen, not knowmg who knew about hIS sItuatIOn.
The sale of Ms Hannan's property near Godench closed m July 1995 Out
of the proceeds she repaId the money she had borrowed m March - the $20,000
from Mr Hannan's credIt hne and $20,000 from theIr Jomt credIt hne - as well
as the mterest that had accrued on the loans The sale of her Gravenhurst prop-
erty closed m August 1995 The Hannans testIfied that from those proceeds she
repaId the $25,00000 she had borrowed from Mr Hannan to make the first m-
vestment.
The Hannans testIfied that as tIme wore on followmg the meetmg WIth
Mr Lymburner, Mr Hannan began to suffer from depresslOn. HIS WIfe became
worned about hIm. She made an appomtment for hIm WIth theIr GP He resIsted
ImtIally, but ultimately went to see the doctor On September 29, 1995 the doctor
- put hIm on an antI depressant drug, recommended that he should take 3 weeks
off work and gave hIm a note to that effect Mr Hannan put off thIS medIcal
~(j
leave untIl October 4 because he had a submissIOn to make for a chent under
alPs On October 3, 1995 the secretary m the office where he worked gave hIm a
telephone message from Lynn Hartman. He then gave the secretary the doctor's
note, and told her he was effectively on SIck leave He left work early that after
noon. He dId not return Ms Hartman's call
The Attempted Further Meeting
After Mr FrIedman got the mItIallegal adVIce m September, he and oth
ers met and decIded there should be another meetmg WIth Mr Hannan to dIS
cuss the Lymburner report and get further clarIficatlOn. Ms Hartman trIed un-
successfully to contact Mr Hannan on October 3, 1995, as I have already noted
Thereafter, management was aware that he was on medIcal leave, but still
wanted to meet WIth hIm. Ms LeBlanc made further attempts to contact hIm by
leavmg messages on the anSwerIng machIne at hIs home She testIfied that
someone, she belIeves It was Ms Hannan, told her he could not speak to them
untIl after hIS medIcal leave. Mr FrIedman then deCIded to proceed WIthout
havIng a further meetmg
The Termination Decision
The Deputy MInIster delegated to Mr FrIedman the power to determIne
the grIevor's dISCIplIne but, as I understand hIs eVIdence, partIcIpated In dISCUS
SIons WIth hIm about what should be done
Mr FrIedman consIdered that consultants deal WIth clIents on the basIs
that they WIll be keep mformatlOn that the clIents provIde confidential and not
take advantage of It He felt that Mr Hannan had had that kInd of relatlOnshIp
WIth Buchanan Chocolates Havmg gamed the Buchanans' confidence, Mr Han
nan had convmced them to focus on a partIcular part of theIr busmess WhIle
contmumg to carry out hIs dutIes, he had allowed hImself to become mvolved m
mvestmg In the company Mr FrIedman belIeved that thIS conduct would be un
acceptable to any busmess owner He was extremely concerned that If these
events became known, they would JeopardIze the abIlIty of any field officer to
,)".
~I
work with chents He was not concerned that Mr Hannan had mfluenced the
grantmg of the ODC loan m any way In his view, however, the fact that Mr
Hannan had known the government had put money mto the company made it
more sensitlve that he was calhng on the company while his wife was mvestmg
m it.
Mr FrIedman felt It was sigmficant that Mr Hannan had put up money
for hIS wIfe's mvestment even If the transactIOns were bona fide loans It demon-
strated that Mr Hannan knew of the investments and was mvolved m some dis
cuss IOns wIth hIS wife about them. From the amounts mvolved, he assumed that
Mr Hannan would have asked questIOns about the transactIOn. He assumed also
that Mr Hannan had used mformatIOn receIved as an MEDT consultant m
terms of mfluencmg hIS wIfe's decIsIOn to mvest. In any event, he felt that from
an entrepreneur's pomt of view there would be a perceptIon that that had hap-
pened or could have happened, and that that perceptIOn was as damagmg as If It
had happened It was m the nature of the Job that a consultant receIved senSI
tIve, confidential mformatIOn from chents on whom he called He dId not know
what mformatIOn Buchanan Chocolates had gIven Mr Hannan, but dId know
from Mr Hannan that he had mfluenced the Buchanans to go from one kmd of
operatIOn to another, and had mtroduced them to the ODe WIth respect to Mr
Hannan's calls on the company thereafter, Mr FrIedman testIfied that when a
clIent account manager calls on a clIent, It IS not to have coffee, it IS to dISCUSS
busmess and see if he can help them.
The grIevor's record was good, there was nothmg negative m It HIS ten
ure at the MmIstry had been relatIvely short Mr FrIedman felt that the
grIevor's reputatIOn, credIbihty and trustworthmess had been damaged, that he
could not contmue to represent the government as a chent account manager He
concluded that dIscharge was the appropnate response By regIstered letter
dated October 10, 1995 he mformed the gnevor that his employment had been
termmated for breach of the conflict of mterest gUldelmes
28
Argument
Employer counsel argued that It was unlIkely that the Hannans would
have been as uncommUnIcatIve wIth each other as they claIm they were con
cernIng Buchanan Chocolates after Ms Hannan became Interested In It as an
mvestment. It was also unlIkely, he submItted, that the gnevor would not have
apprecIated at least the appearance of conflIct mherent In the sItuatIOn that
arose after hIS wife told hIm she proposed to Invest m Buchanan Chocolates and
asked hIm to help finance the investment If he truly dId not, and he really was
no more mSlghtful than hIS testImony would suggest, then he was unsUIted to a
pOSItIOn that reqUIred, as hIS dId, both that he report actual or apparent conflIcts
and that he attempt to aVOId them
In any event, he argued, even If one belIeves that the grIevor's faIlure to
report before May 1995 was due to a faIlure to appreCIate the sIgmficance of hIS
SItuatIOn, that can only mItigate hIS conduct prior to the call from Mr FrIedman
m May 1995 He responded to that call by provldmg a dIsclosure, but the dISclo-
sure was Incomplete He faIled to dIsclose hIS Involvement In finanCIng hIS WIfe's
mvestment. He was oblIged to dIsclose that whether he was asked a specIfic
questIon about It or not. HIS faIlure to do so was a delIberate breach of that oblI
gatIon for whIch he had shown no remorse
Counsel submItted that the MInIStry had a legItImate concern about the
effect that a consultant's actual or apparent conflIct of mterest could have on the
reputatIOn of It busmess consultatIOn program m the bUSIness commumty, as
mdlcated In the Board s declslOn In Re Van Der Lmden and the Crown In RLght
Of Ontano (MmLstry of Industry and Tounsm) (1981), 28 L.A.C (2d) 352 (SWIn
ton) He CIted the arbItrator's observatIOns In Re Sunnybroo/'l Health SCLences
Centre and ServLce Employees' Internatwnal Unwn, Local 777 (1995), 47 L,A.C
(4th) 44 (Kaplan) at page 50 In support of the propoSltlOn that the employer IS
entItled to a certaIn level of mtegnty from employees WIthout haVIng to set out
m wrItmg all of the ways that "actual or perceIved conflIcts and those WhICh
have the potentIal to be actual or perceIved" mIght anse Counsel also referred to
:!9
remarks m Re Regwnal Ml11UCLpahty of Hamtlton Wentworth and Canadwn Un
wn of PublLC Employee, Local 167 (1978) 18 L.A.C (2d) 46 (Kennedy) concernmg
the obhgatlOns of CIVIl servants and to Laverty v Cooper PlatUlg lnc (1987) 17
C C E L. 44 (Ont DIst. Ct) and Edwards 2216/94 (Fmley) wIth respect to con
flICtS of mterest m a spousal context
Umon counsel observed that thIS IS not a case m whIch the grIevor demed
havmg done anythmg wrong The Issue was whether dIscharge should be the
consequence of the grIevor's wrongdomg Umon counsel argued that a number of
features of the case should tilt the scales m favour of a lesser penalty
Counsel submItted that thIS IS not a case m whIch there was a blatant and
maSSIve conflIct. He argued that I should accept the grIevor's testimony that he
dId not dIsclose to hIS wIfe any mformatIOn he obtamed as an MEDT consultant.
Indeed, he suggested, she might not have mvested If he had There was no at-
tempt to Influence a government agency The grIevor was not the mvestor He
was not "hands on" wIth Buchanan Chocolates as a consultant after he Intro-
d uced them to Mr Cannmg Although he called on them thereafter, he had
nothIng to offer them He had no Involvement In the apphcatlOns for or approvals
of the ODC fundIng There was a perceIVed conflIct, but not an actual one
By March 8, 1995 Ms Hannan's mvolvement as an mvestor partner of
Mr Canmng's and prospectIve role as general manager were all known to the
Buchanans Umon counsel noted that there was no eVIdence that they obJected
Shortly thereafter Mr Cop fer knew that she, the WIfe of an MEDT consultant,
was the general manager and an mvestor m Buchanan Chocolates No alarm
bells went off for Mr Copfer; he was SImply pleased that someone WIth manage-
rIal skIlls was mvolved In the management of the company GIven that the Bu
chanans and Mr Cop fer were not troubled then, counsel submItted, It IS under
standable that the grIevor mIght not have been senSItive to the potential ap
pearance of conflIct then or earher, when hIS WIfe entered mto the mvestment
)()
Counsel submItted that the gnevor s actIOns were not those of a deceptIve,
untrustworthy person, and that he was co-operatIve and forthcomIng WIth the
employer The purpose of hIS letter of May 24 and the meetIng of May 30 was to
address a questIOn about hIs WIfe's Involvement, not about hIS and hIS WIfe's In
volvement. HIs Involvement In loanIng hIs WIfe some of the money she Invested
came out easIly when questIOns were asked The employer's deCISIOn was mud
dIed by Mr Lymburner's unrelIable InvestIgatlOn and Inaccurate report Mr
FrIedman failed to conSIder the mechamcs of the Investments and the actual na-
ture of the relatlOnshIp between the gnevor and hIS WIfe TheIr relatIOnshIp was
atypIcal. What mIght have been dIscussed In another relatIOnshIp mIght not
have been dIscussed In thIS one She was not a "stay at home" WIfe who was
mere front for her husband. She dId not ask hIm for adVIce, she only asked hIm
for loans
Umon counsel argued that the central Issue must be whether the em-
ployment relatIOnshIp was Irretnevably broken. He submItted that It has not
been here He clted Re Regwnal MUTHcLpalLty of Hanulton Wentworth, supra,
where the arbItrator reInstated a planner whose after hours employment was
found to have breached conflIct of Interest gUIdelInes and substItuted an unpaId
suspensIOn of more than a year as the penalty for the mIsconduct, Re Sunny
brooli Health SCLences Centre supra, where the arbItrator substItuted a one
month suspenSIOn WIthout pay for dIscharge as the penalty for a nurse who so-
lICIted, accepted and then faIled to repay a loan from the WIfe of a genatrIc pa
tlent, Re Gray's Department Stores Ltd. and Retml, Wholesale and Department
Store Umon, Local 1002 (1973), 4 L.A.C (2d) 111 (Palmer), where a sales clerk
who entered Into a busIness In competItIOn WIth hIS employer's was remstated
WIthout pay roughly 9 months after hIs dIscharge, and Re Pubhc UtLlLtLes Com
l1HSSWn of Scarborough and UtLlLty Worliers of Canada, Local 1 (1996) 54 L.A.C
(4th) 442 (Craven), where the arbItrator substItuted a three month suspenSIOn
and "last chance" terms for dIscharge m the case of a waterworks employee who
- was observed lookmg through superVIsors' desk drawers and readmg personal
documents found therem.
'H
Counsel also made reference to the general remarks III Re Pfnlz"ps Cables
Ltd. and Internatwnal Unwn of Eleelneal, Radw and Maehwe Worhers, Local
510 (1974), 6 L.A.C (2d) 35 (Adams) about the rehabilItatIve view of progressive
dIscIplllle and the arbItrator's functIOn III assesslllg whether to substItute a
lesser penalty He observed that Edwards, supra, had referred to Re Hallborg
and the Crown In R~ght Of Ontano (Mimstry of Revenue) (1979) 22 L.A.C (2d)
289 (Weatherill) and Re McKay and the Crown In R~ght Of Ontano (Mimstry of
Northern Affmrs) (1981) 28 L.A.C (2d) 441 (Rayner) Both cases lllvolved politI
cal actIVIty, whIch the Public ServIce Act deemed to be sufficIent cause for dls
charge By contrast, the prOVISIOn of the RegulatIOns under that Act that IS ap
plicable here says only that breach of Its prOVISIOns "may be conSIdered as cause
for dismissal.
Umon counsel submItted that the appropriate dispOSItIon would be to
substItute a short suspensIOn together wIth terms dnvlllg home the employment
consequences of actual or potentIal conflIcts of mterest and provIdmg for the em
ployer's further educatmg the gnevor wIth respect to conflicts of mterest
Decision
The grIevor IS a well-educated mdIvldual who was employed m a semor,
responsible and (relatIvely speakmg) hIghly paId Job He had been alerted to the
employer's concern about conflicts of lllterest from the outset of hIS employment
He had been told he was to report to the Deputy Mmlster any "actual or per
ceIved conflIcts and those whIch have the potentIal to be actual or perceIved" and
that a conflict of mterest may eXist "whether or not a pecumary advantage has
been or may have been conferred on the publIc servant."
It was m the nature of hIs posItIOn that he would receIve confidential m
formatIOn from clIents for the purpose of advanclllg the clIents' mterests When
one of those clients became an ODe borrower then, as the eVIdence showed he
- - rmght also receive conSiderable lllformatlOn from the ODC consultant concermng
the ODC's knowledge of the client's affairs Buchanan Chocolates was such a clI
)2
ent The gnevor contmued to treat It as a clIent after hIS wIfe acqUIred an mch
reet mterest m It He helped finance her acqUIsItIOn of that mterest He dId not
report eIther hIS wIfe's mvestment or hIs role m financmg It. When hIS employer
became aware of and asked hIm about hIS wIfe's mvestment, he was at pams to
descnbe her mvestment as havmg been somethmg done mdependent of hIm and
dId not then dIsclose hIS role III havIllg financed It.
I accept that durmg the tIme hIS wIfe was an mvestor m the clIent com-
pany, the gnevor did not make any deCISIOn about ItS entItlement to government
aSSIstance or seek to mfluence any such deCISIOn. There was, however, the pOSSI
bIlIty that as It grew the company could qualIfy under one of the MIllIstry'S pro-
grams That was, as I understand It, part of the ratIOnale for hIS contIllumg to
call on the client. In any event, the focus of conflIct of mterest rules III the publIc
servIce IS not Just on CIrcumstances III whIch a CIVIl servant actually profits or
the exerCIse of hIs/her Judgment IS actually affected
In McKendry and the Treasury Board (May 31, 1973, E B JollIffe, unre-
ported, quoted m Re ReglOnal Mumc~pal~ty of Ham~lton- Wentworth and Cana-
dwn UnlOn of PublLc Employee, Local 167 (1978), 18 L.A.C (2d) 46 (Kennedy) at
54 and 55) the arbitrator made these observatIOns about conflIct of mterest III
the federal publIc servIce.
1 Pubhc servants must not seek, for private gam to make use of
infOrmatIOn not avaIlable to the general pubhc to which the, have access
by reason of theIr offiCIal dutIes.
2. A conflIct of mterest occurs ,.. hen the pubhc mterest m proper
admmIstratIOn of a government office and a government offiCial s mterest
In hIS pnvate economIC affaIrs clash or appear to clash and a findmg of
conflict of mterest does not depend on Wilful wrongdomg b, the offiCIal or
on the Issue of.... hether the offiCial's Judgment has ill fact been affected
3 A government offiCial should not put himself m a pOSitIOn where hiS
Judgment could even unconsclOuslv be affected b, fnendshlp
ThIS IS not a matter of vlelchng to publIc SuspiCIOn or malICIOUS cntICIsm The
essentIal requIrements are that the publIc seIVant should sen e onh one
master and should never place hImself m a pOSition \..here he could be e\ en
tempted to prefer hiS own mterests or the mterests of another over (hr
Interests of publIc he IS employed to seIVe Those reqUIrements constitute the
.3'3
ratIOnale of the doc1nlw that he should aVOId a positIon of up/wren' 11IilS as
well as adual bias and that he should never place himself III a positIOn
where as Dmm rvlannlng- puts It two In terests c1m;h or afJfJ('ar (0 clash
LIkewIse, m Edwards, 2216/94 (Fmley), thIS Board observed that
The nature of conflict of Interest. 1l~g-lslatlOn and policy respectmg public
servants m the PrOVince of Ontano IS preventlYe In direction and IS very
broad 10 concept. It puts the onus on the employee to make known to the
Deputy MInister an actual perceived, or potentially actual or perceived
conflIct In order that the Deputy Minister may prOVide adVice on the matter
and see that the matter IS promptly resolved, The penalty for faIlure to notuy
can be severe, It can go so far as dismissal. The Deputy MInIster has WIde
dIscretion In provldmg that adVIce and resolvmg the issue or m removmg the
conflIct, It IS not necessary for any fmancml advantage to come to a pubhc
servant for a confllCt of mterest to eXISt. The publIc servant whose SituatIOn
at tracts the conflIct of mterest label, may have taken no action whatsoever
and further may have no mtentIOn of takmg any actIOn whIch would be
contrary to the Employer's mterest. A publIc servant who finds hIm or herself
so labelled may feel that hIS or her honesty IS bemg Impugned, ThIS, however
does not follow A publIc servant With a conflIct of mterest label IS not bemg
accused of a lack of mtegrIty or honesty For such an accusatIOn there would
need to be some specuic actIOn on the part of the employee whIch would
attract such a designatIOn It IS sufficlCnt m conflIct of mterest SituatIOns that
there IS the suggestIOn of the possibllItv of a conflIct of mterest and no actIOn
need ever have taken place and no benefit, present or future, need be denved,
The grIevor m Re Van Der Lmden and the Crown In R~ght Of Ontano
(Mimstry of Industry and Tounsm) (1981),28 L.A.C (2d) 352 (Swmton) was em
ployed m a pOSItIOn SImIlar to the grIevor's He entered mto a busmess relatIOn-
ShIP WIth a clIent to whom he had prOVIded consultmg servIces as a government
employee He went on a two day busmess trip at the clIent's request, and much
later presented the clIent WIth an ItemIzed expense account The expense ac
count came mto the hands of the employer, who compared It WIth expense claIms
that the grIevor had submItted to and been paid by the MImstry It dIscovered
that there were ten duplIcate Items, and that least part of trip for the clIent was
made on MmIstry tIme The gnevor claImed to have been unaware that he was
m a conflIct of mterest SItuatIOn, and demed that there had been one The board
rejected the grIevor's VIew (at page 357)
Here the gnevor would have us define conflict of mterest In narrow terms
He has clmmed that he ....as not m a pOSitIOn of conflIct of mterest because he
(hd not stand to gain financIalh from hIS aSSOCIation ....llh the Mmlstn S
chent. Were thiS Board to accept thiS propOSitIon ....e would be placmg much
34
too narrow a dPl'irlltloll Oil the phra:-;( ('ollflwt of IIltere:-;t Tlw fir:-;t :-;l'lIfellcl'
of the Mmr:-;try:-; ~llldehne:-; III ex H exphclth states that conllH't of IIltere:-;t
can occur even where there 1:-; no cllrecl monefan ach anfagl' to I he empJ()Ye(~
and places an onu:-; on an emplo\ee to con:-;ult with hIS Deput\ f\ll1llstl'r If hI'
IS III a pOSSIble conlllct of mterest situatIOn In decHllIlg whether a pubhc
:-;ervant IS m a pO:-;ltlon of connie( of IIlterest a Board such as thl:-; should look
to whether the pubhc servant has placed hImself In a SituatIon where hiS
personal mterests or activItieS mterfere wIth hiS RUlllty to carry out hl:-;
obhgatlOns as a public servant or mterfere WIth the Government s abIlity to
carryon jts programmes for the seIV Ice of the pubhc
The MImstry expressed the same concern that It has m thIS case about the per-
ceptIOn that would arIse m the busmess commumty If consultants were seen to
be engagmg m outSIde busmess actiVIty (at page 358)
rr]he Mmlstry feels the necesslt\ of presentmg an appearance of
neutrality by Its employees so that even the most cautIOUS of clIents WIll feel
secure m re1easmg ItS mformatIOn The .rvhmstry cannot nsk the POSSIbilIty
that a chent WIll fear mIsuse of confidentIal mformatIOn b) an enterpnsmg
entrepreneur employed by the Government to Its detrunent or that the chent
will dIstrust the adVIce gIVen because the employee who proffers It IS, or
mIght be, engaged m actiVIty competitIVe with that of the chent. Therefore
outSIde busmess actIVIty m thIS branch appears to mterfere WIth the pubhc
servants' performance of theIr duty and that of the branch
Although m that case there was actual harm to the employer's mterests, m that
the grIevor's busmess actiVItieS took place on the employer's tIme, the Board
noted (at page 360) that proof of actual harm was not necessary to support dIS-
charge
WhIle the employer here has been damaged by the gnevor s actIVItIes
because hIS outSIde actIVItIeS mterfered WIth hIS Job It IS Important to
canvass the Issue as to whether "actual" damage IS necessan to "arrant
dIscharge for conflIct of mterest. The emplover s WItnesses and counsel have
emphaSIzed the Importance to the l\hmstl) s operatIOns of protectillg Its
reputatIOn as a chsmterested part' offermg profeSSIOnal mformatIOn to
pnvate busmess chents. Employees \\ ho engage ill entrepreneunal actIVItIes
for theIr own mterest may well create feelmgs of apprehenSIOn ill chents of
the MillIStry partIcularly tf they ma, be potentIal competItors Therefore the
Mmlstry IS JustIfied ill trymg to pre' ent i;uch aCtlvIt, and m stressmg the
Importance of aVOIdance of any appearance of conflIct of mterest by Imposmg
the penalty of dIscharge even III the absence of proof of actual harm
Here the gnevor takes the pOSItIOn that he was not mvolved m any way m
- the busmess actiVItIes m questIOn, HIS theme throughout has been that thIS was
hIS WIfe's mvestment, not hIS In argument, counsel debated whether someone
'35
could be said to have an Interest" In another s Investment by reason only that
they were spouses Counsel for the employer made reference to the "famIly prop
erty" sectIOns of the Fallnly Law Act, R S 0 1990, c. F 3 He cited the Board's
observatIOn m Edwards, supra, at page 25
Osborn s Concise Law DictIOnary defines Interest al-; follows
A person IS smd to have an Interest m a thmg when he has nghts titles
advantages duties hablbtles connected With It, whether present or
future, ascertamed or potentwl proVided they are not too remote
One may have an mterest m a busmess Without bemg mterested m It and
Without takmg any actIVe part m It, Spouses mOntana have an actual
Interest In each other s finanCial mterests unless they make legal
arrangements to alter that SituatIOn
Umon counsel argued to the contrary that the prOVISIOns of the Fannly Law Act
do not gIve one spouse an actual mterest m the other's property prIor to the
makmg of an applicatIon for dIvISIOn of property under that Act.
The Issue here IS not whether the gnevor had a property mterest m hIS
wIfe's mvestment that he could sell or encumber, It IS whether he had an mterest
of the sort contemplated by the rules about "conflIct of mterest." For that pur-
pose, the appropnate perspective on the spousal relatIonship was articulated by
arbItrator Sprmgate m Re Harmlton Spectator and Southern Ontano Newspaper
Gwld, Local 87 (1991),23 L.A.C (4th) 364 at 391
[S]OCIety Increasmgly recogmzes that marrIed people can retam theIr own
identIfies and act mdependently of theIr spouses ThiS does not, however
alter the fact that spouses generalh share a specIal relatIOnshIp \\ Ith each
other
An employee clearly may not engage m a busmess that competes With the
business of hIS or her employer, eIther durmg or outsIde of workmg hours Re
Gray's Department Stores Ltd and Retml, Wholesale and Department Store Un
ton, Local 1002 (1973), 4 L.A.C (2d) 111 (Palmer) The deCISIOn m Edwards, su
pra, and the deCISIOn of the OntarIO Distnct Court m Lavert:} v Cooper Platmg
Inc (1987), 17 C C E L 44 both dealt With sItuatIOns m which an employee's
spouse engaged m a busmess m competitIOn With the employer's and the em
ployee had knowledge of her employer's busmess that would be useful to that
36
competmg bU!liness In the Laverty case, the court found that those circum
stance~ were cause for discharge at common law without proof that sUl:h mfor
I
matlOlfl has ac:ually been communicated. In Edwards, the Boa.rd found that the
employer was entitled in those circumstances to requlre that the emplo:ree take
step to ,elimin.lte the Jotential conflict pursuant to the government's CJnfllct of
I
mterest suidelines, ai"in without the necessity of proof that the emplc,yee had
actually given her spollSe any information about the employer'a bUSiner Wlule
the facts in thi)se cases. are not the same as the facts here, they illustrat some of
the implications that the speCIal relationship of spouses carry in the c nflict of
mterest context.
The fact that spouses generally share a special relationshIp makeJ it diffi-
I
cult to believe that the Hannallll dId not d18cusa Buchanan Chocolates ::r.M than
theyacknowllldge between November 1994 and March 1995 The po rayal of
them both as sophisticated business people makes it seem all the more unlikely
that relevant business information was neither sought nor provIded, If indeed
they did not J: erceive that It would be improper to do so. Of course, mu(h of Me
I
Hannan's account of her investment transactions is at odds with the c I. racten
zation of her as a sophisticated busmess person, and it may be that it is the
characterizati on, not the account, that is inaccurate. Whether or not he Han
nans actuall~ discuss~d Buchanan Chocolates more than they ack wledge,
however, the tact that they had a spousal relationship nevertheless gal'e rise to
an ohyious appearance of and potential for conflict when Ms, Hannan mjested 111
,
I
a client of Ml' Hannan's It was his obligatIon to report that Investment to his
I
employer It 'lVas also hls obhgation to report that he had financed h~ mvest.
ment.
The gIievor's havmg financed hIS wife's investment intensifie~ the ap
pearance of a 1d potential for confllct. That and other circumstances sur~ounding
I
the transacti(,n - her1havmg lnvested indirectly, through someone earler intro-
duced to the llient by her husband, and hill having withheld mformattn about
his wife's mV(istrnent durmg conversations about their joint client with IS frIend
.
37
Bill Copfer - mIght very well have engendered m the chent population the very
sort of suspidm and d~strust that the Ministry leg.tlmately wished to a~oid It is
surprising that the gri~vor would not have appreciated at least the appe~rance of
,
conflict inherE nt In the situatwn. If he truly did not, if he really was no 'more in
sightful than hIS testiIIlony would suggest, then there is some force to ~mployer
counsel's observation that he was for that reason unsuited to a position that re-
I I
quired. as hIS dId, both that he report and that he attempt to avoid act1..1a1 or ap-
paren~ connie' ;8.
The fact that tha Buchanans did not complain when they learned I that the
grIeVor'g wife was an investor IS not a particularly good test of wh I her the
grievQr ought to have been aware of the potential conflict of interest.
no reason to CJmplain when that might ahenate someone apparently pr pared to
pour ~oney illto their venture as Ms. Hannan had They would not hav been on
moral high gr;,)und complaining later, after Kelly Buchanan had stolen~ompany
funds In any event, iUs not at all clear that the Buchanans ever learnl~d of the
fact, manner or timing of Ms. Hannan's first investment,
There is likewise no eVIdence that Mr Copfer knew of the fact, minner or
i
timing of Ms. Hannan's first investment. The evidence is that m April I 1995 he
learned from r business plan that Ms. Hannan was an investor at thai I time If
he did not sa a.nything wrong with that at that time, It IS difficulty b under
stand why he avoided identifying her by name m the documentation he Jrepared
for hi~ superln'ts' consideration in April. If thIS does not betray some un asiness,
If Indeed he S;lW notlung wrong at the tIme, it must be remembered th t he did
not know the detaila of the transactiona, In any event, he was not a m ,mber of
management. It was n,ot his job to police his fnend's oblIgatiOns to th'eir mutual
employer Hu faIlure to react dIfferently to the knowledge he acquIred I IS not a
partIcularly g::lOd test of whether the grievor ought to have been alert tel and re-
I
ported, the ap parent and potential conflict of interest at a much earlier lage.
I Union :x>unse1 urged me to accept Mr WrIght's guess that he 1euned of
Ms. Hannan'E involvement in mid Apnl, reJect his testimony that he a;ded im
38
mediately, aqi conclu~e Instead that there was a delay untll mld May when Mr
Fnedman he~rd from!Mr Symington. He argued that that delay indiCltes that.
Mr Wright d ld not re,ard this as serious, and that this should mitigate the sen
ousn~88 of the grievor's conduct for purposes of discipline. I accept Mr I Wright's
teBtl~ony th:lt he acted immediately upon learning from Mr Cop fer that Mr
, I
Hannan's wile was mvolved m the company, and reject as inaccurate .li8 guess
about the tintmg. It seems more likely that Mr Copfer's call to Mr Whght was
close lin time to the mid-May date on Mr Copfers Written report.
If wha t the grievor disclosed in his letter of May 24 and in the D eetlng of
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May 130 had been all there was to disclose, the employer's havlllg kel't him at
work: thereaf;er would have weighed more in his favour on the questic1n of pen
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alty, /is would. Mr Friedman's explanation that at that point he did not Junk the
griev'or woulc I transgress again. The fact is, though. that the grIevor ha.I not dis-
closeli every tiling relevant to an assessment of "actual or perceived conlicts and
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those which lave the potential to be actual or perceived." He had not idlsclosed
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that ~e had ranced his wife's investment. I am not persuaded that th.8 was an
over~ight or . ere error of judgment.
l Between receiving Mr Fnedmants call and maihng rue reply 01 May 26,
1995l the grievor had, several days in which to reflect on the meaning (,f COnflIct
i
of interest aId on wh,-t compliance with the guidelines and with Mr Fredman'S
requ~8t waul:! require. He had a few more days to consIder how much e should
e1abdrate at :he meeting of May SO At no point in hiS testimony did tl.e grievor
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sugg~st that he thought hIS employer would regard his having financed 'hIS wIfe's
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mve~tment r insIgmficant, H1S explanation for his failure to disclose t was, in
effect, that . e did not think it should be slgmficant, The grlevor must have
known, however, that management would react negatively to the new ~ that he
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ha.d financec his wife's investment In a chent company, and that tHe would
. !
complicate the conflict of interest Issue m their mmds. I conclude that .le dId re-
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allz_: that 1n he wrote ht. letter of May 24 and, later, when he aU';"ded the
meeting of _ ay 30
39
The gri !Vor evidently Judged Ihallf he lefl oullhat aspecl of If story
and sImply portrayed the investments as havmg been made entirely inde endent
of him, there was a greater prospect that his explanation would be take at face
value, that thR consequences would be assessed qUickly, as he hoped, E'nd that
those consequllnces would fall short of discharge. He took a calculated riE k in de.
I
liberately wiUholdingthose facts. I am not dissuaded from that view by :the fact
that he later ~vealed his role in financing the investment. He did so anI) I after it
became appamnt that the employer would not SImply accept his simplifiJd story,
that it: was prepared to,expend resources on checking it
I agree with l.UllOn counsel that the question that I rnust cOllSider is
,
whether the eLnploym~nt relationship has been irretrievably broken. Tle facts
here are diffe:.: ent from., those in the cases relied on by unIOn counsel toi'demon
:
strate that a lesser penalty is appropriate. In Re Gray's Department Stotes Ltd.,
I .
supra,: the griovor's ImmedIate supervisor had been a.ware of his beingmgaged
In competition with the employer and had done nothing to stop it. The bo:ilrd took
thIs tol demOn! ,trate that the matter was not as serious as the employer launed,
and repuced the penalty on that basis. In Be Regwnal MumClpality of H mtlton.
Wentworth, supra, the initial response to the confl.1ct in question had be n to di
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reet tl1at the ,rievor cease his conflIctmg actIvity, but not that his employment
would :be terminated. The later decision to discharge the grIevor had bee'n based
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on addItIonal factual allegatlons that the employer failed to prove at arb~ratlOn.
The m/-Scondu(:t addressed in Re Pubhc Utilihes Commlsswn of Scarbor gh dId
not Involve co 1f1ict of ~nterest, nor any question of the apprehension . ,he em
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p1oyer!s clientE"le would' have if the employer were seen to tolerate It T1e nurse
in Re ~u1lnYbrl)ok Health Sciences Centre acknowledged her wrongdomg . nd was
remor$eful. The grievor here has acknowledged that he erred in failing t:) report
wife's iinvestm:mt, an error he attributes to post nuptial euphoria. He las not
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acknOWledged the u:'iiptOpnety of his failure to report his involvement m . 'undmg
her intestmen;, a failure that continued for weeks after he was asked t~ report
on his wife's mvestment and gave the appearance of having done so
--..
40
Put arlother way, the questIon here is whether the grievor should have
another chance to demonstrate that he can be trustworthy and rchabl! In mat
ters of conflict of mterest, real or perceived, actual or potential. He had a chance
to demonstrate that in May 1995 Having been alerted to his obligatuln to dis-
I
close, the gri:lvor made only partial dIsclosure He withheld relevant filets It IS
no answer that he was not asked a specific question, It was his obhgatl)n to dIS-
close such fads wltho:ut being specifically asked. I have concluded that the with
I
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holding was Ileliberate It demonstrated that even when his attention was drawn
I
lU general te nns to ~8 obligation to do so, the grievor could not be a r iable fe-
porter of ClfcLUllstances giving rise to a real or perceived, actual or pate tial con
fliet of mterE:st. Having regard to the employer interest Identified and acknowl-
edged in Va n Der Ltnden, supra, that withholding together with th. ongOlng
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failure to rei art prior to May 18, 1995, constituted just cause for dlBche'rge I am
not parsuadlld that a: lesser penalty should be substItuted for the grlJvor's dis.
charge.
ACCOrrnglYI that aspect of the grievance IS di..9missed, I remdln seised
wIth the oth,r issues :referred to on the first two pages of this a ward.
.." / .'
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Dated at To~nto thiS 7th day of Owen V Gray, Vicefbair
January, 198
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