HomeMy WebLinkAbout1997-2127UNION98_09_09
ONTARIO EMPLOYES DE LA COURONNE
CROWN EMPLOYEES DE L'ONTARIO
1111 GRIEVANCE COMMISSION DE
SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 600, TORONTO ON M5G 1Z8 TELEPHONE/TELEPHONE (416) 326-1388
180, RUE DUNDAS OUEST BUREAU 600, TORONTO (ON) M5G 1Z8 FACS/MILE/TELECOPIE (416) 326-139<5
GSB # 2127/97
OPSEU 98UO 1 0
IN THE MA TIER OF AN ARBITRA nON
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
OPSEU (Uruon Gnevance)
Grievor
- and -
The Crown ill Right of Ontano
(Mirustry of Commuruty and SOCIal SefVlces)
Employer
BEFORE N Dlssanayake Vice-Charr
FOR THE DaVId Wnght
GRIEVOR Counsel
Ryder Wnght Blarr & Doyle
Bamsters & SoliCItors
FOR THE DaVId Strang
EMPLOYER Counsel, Legal SefVlces Branch
Management Board SecretarIat
HEARING August 3 1, 1998
2
PRELIMINARY DECISION
This is a union grievance dated January 26, 1998 wherein it is
alleged that the Ministry of Conununity and Social Services ("MCSS" )
failed to comply with its "reasonable efforts" obligation under Appendix
9 to the collective agreement, with regard to the divestment of its
Vocational Rehabilitation Services (VRS) program While the grievance
covers the whole VRS program, this decision deals with a preliminary
objection by the employer confined to the arbitrability of the grievance
as it pertains to one aspect of the program, namely the services
provided to Post Secondary Students with disabilities (Hereinafter
referred to as "student program")
Some factual background presented to the Board on consent must be
set out to put the employer's objection into context The government
of ontario undertook a major reform of its Social Assistance Program by
enacting the Social Assistance Reform Act, conunonly referred to as "Bill
142" Bill 142 replaces 3 pieces of legislation under which social
assistance was provided hitherto in ontario Those are the Family
Benefits Act, The General Welfare Act and the Vocational Rehabilitation
Services Act (VRSA) The Family Benefits Act was repealed effective June
1998 and the General Welfare Act was repealed effective May 1998 The
services previously provided under those 2 Acts are now provided under
two new Acts, the ontario Disability Support Program Act and the Ontario
Works Act Under Bill 142, the VRSA is slated to be repealed in March
of 1999 As part of the resulting change, it is projected that by the
fall of 1998 the whole VRS program currently administered by MCSS would
be wound up and the functions and services transferred elsewhere It
3
is common ground between the parties that the student program
constituted a significant portion of the VRS program and the work
performed by VRS counsellors in the bargaining unit
As part of the winding up of the VRS program, the student program
ceased to be the responsibility of the VRS effective April 1, 1998
That responsibility was transferred to the Ministry of Education and
Training (MET) As a part of this change, funds in the amount of $4 9
million were transferred from MCSS to MET This amount did not include
any wages of OPS employees MET in turn transferred the responsibility
for providing services under the student program to a number of
Universities and Colleges and allocated $3 million out of the $4 9
million it received from MCSS to those institutions The remaining $1 9
million was to be allocated to a number of institutions in the united
States providing specialized sign language education to ontario
secondary School students with hearing impairment The present dispute
is not concerned with the latter
It is agreed that as of April 1, 1998 or thereabouts, the student
program was transferred to various universities and colleges in ontario,
and MCSS employees no longer performed any of their functions relating
to that However, while that eliminated a significant portion of their
normal duties, all bargaining unit employees have continued to be
employed full-time to date, because there was a back-log of work in
other areas of the VRS program No employee had received a notice of
surplus as of the date of the hearing, August 31, 1998
4
The employer's position is that the "reasonable efforts" provision
has no relevance or application as far as the transfer of the student
program was concerned because it did not affect any OPS jobs The
relevant portion of Appendix 9 is as follows
The Government is aware that its restructuring initiatives over
the next. two fiscal years (1996/97, 1997/98) could have a
significant effect on employees, some of whom have served fro
a lengthy period Accordingly, commencing with the
ratification of the collective agreement and ending on December
31, 1998, the Employer undertakes the following
1 (a) The employer will make reasonable efforts to ensure
that where there is a disposition or any other transfer of bargaining
unit functions or jobs to the private or broader public sectors,
employees in the bargaining unit are offered positions with the new
employer on terms and conditions that are as close as possible to the
then existing terms and conditions of employment of the employees in the
bargaining unit, and where less than the full complement of employees
is offered positions, to ensure that offers are made on the basis of
seniority When an employee has been transferred to a new employer
he/she will be deemed to have resigned and no other provisions of the
collective agreement will apply except for Article 53 or 78 (Termination
Pay)
(b) Where the salary of the job offered by the new
employer is less than 85% of the employee's current
salary, or if the employee's service or seniority
are not carried over to the new employer, the
employee may decline the offer In such a case,
the employee may exercise the rights prescribed by
Article 20 (Employment Stability) and/or paragraphs
2 or 5 of this letter The employee must elect
whether or not to accept employment with the new
employer within three (3) days of receiving an
offer In default of election, the employee shall
be deemed to have accepted the offer
The employer admits that when the planned winding up of the VRS
program is completed in the fall of 1998, bargaining unit jobs will be
affected and employees will have to be surplused However, he points
out that even if surplus notices were issued on September 1, 1998 (the
day after the hearing) , employees will remain on OPS payroll for at
5
least 6 more months - the period of notice required by the collective
agreement Moreover, once identified as surplus, employees may have
opportunity to be assigned or to displace less senior employees Others
may opt to receive a severance package and retire At this point, none
of this has happened because no one has even been identified as surplus
All employees continue to be employed in the OPS on a full-time basis
Thus, employer counsel argues, no reasonable efforts obligation exists
because to date no OPS job has been impacted upon by this particular
transfer of functions Counsel characterizes what occurred as a
transfer of excess work, which has still left enough work to keep the
bargaining unit employees fully employed Counsel recognized that the
reasonable efforts obligation under Section l(a) of the Appendix is said
to arise "where there is a disposition or any other transfer of
bargaining unit functions or jobs" He admits that bargaining unit
functions relating to the student program have been transferred to the
"private or broader public sectors", i e universities and colleges
However, he contends that the provision should not be literally
interpreted Regard must be had to the purpose of the Appendix, which
he submits, is to ensure that where OPS employees' jobs are lost as a
result of a transfer of functions, the employer would make reasonable
efforts to obtain job offers from the employer to whom the transfer is
made The intent is to ensure that no OPS employee is left without a
job In the present scenario, no employee has lost his or her job as
a result of the transfer of the student program In those circumstances
it makes no sense, he submits, to require that the employer must make
reasonable efforts to obtain alternate job offers
6
Counsel for the union disagrees that what occurred was a transfer
of excess work The transfer was a direct result and an integral part
of government restructuring He submits that given the agreement that
as of April 1998 a significant portion of the bargaining unit functions
were transferred to the broader public sector, the reasonable efforts
obligation is clearly triggered under Section l(b) He contends that
if the employer's objection is successful, it means that where a
divestment is made in stages, the reasonable efforts obligation will
only be triggered at the tail-end of the divestment The union will not
benefit from the Appendix as far as the bargaining unit functions which
had been previously transferred in stages, as part of a government
restructuring plan
There is no disagreement that the ultimate goal of the Appendix is
to require that the employer make reasonable efforts to ensure that any
employee affected by a transfer of functions or jobs, continues to have
a job with the new employer with terms as close as possible to the job
he had in the OPS However, does that mean that the employer has no
obligation under the Appendix until the point of time when an employee
is left without a job? If the employer is correct in this regard, the
reasonable efforts obligation would not be triggered even when an
employee is identified as surplus because that does not necessarily mean
the employee is without a job He may be entitled to an assignment or
displacement under article 20 Clearly, the existing jurisprudence does
not support a proposition that the employer is entitled to do nothing
until employees are actually out of a job The Board has clearly
recognized that the employer must act at a very early stage The reason
7
is that the earlier the employer acts, the better the chances that its
reasonable efforts will produce successful results The need to act as
early as reasonably possible, indeed, is part of the ~reasonableness"
expected of the employer
In Re OPSEU & MCSS, 2779/96 and 141/97 (Kaplan) the Board addressed
the question of when the reasonable efforts obligation begins, and
whether the obligation is confined solely to employees identified for
surplus At p 19 Mr Kaplan wrote
Having said that, it is my view that the reasonable efforts
obligation begins as soon as the decision to divest is made
It is not confined solely to employees who have been identified
for surplus It applies to all employees in a facility for, as
this case demonstrates, it is obvious that the obligation
cannot be applied piecemeal when an entire facility is being
closed down and the work transferred to the BPS Certainly,
the obligation to make reasonable efforts does not arise only
when specific employees are identified for surplus for that
identification may take place at a time when no reasonable
efforts can be made Moreover, as employees will be generally
surplused by seniority, divestment plans must take that into
account and ensure, inasmuch as possible, that senior employees
are not effectively deprived of the benefits of the provision
In Re OPSEU and MBS, 1712/97, I also considered the same issue at
pp 14-15 In endorsing Mr Kaplan's view, I wrote
While the foregoing is sufficient to dispose of this grievance,
it will be useful to comment upon a dispute between the parties
as to when the employer's reasonable efforts obligation is
triggered The union took the position that the obligation is
triggered as soon as a decision is made to embark upon a
divesting process such as a decision to issue a RFP or a
RFP/CPP The employer, on the contrary, was of the view that
no obligation to make reasonable efforts came into play until
the final vendor is identified and a Memorandum of
Understanding executed with that vendor setting out the rules
governing negotiations for the signing of a final agreement
In the MCSS case (supra) at p 19, Mr Kaplan was of the view
that ~the reasonable efforts obligation begins as soon as the
8
decision to divest is made" The employer reasoned that the
commencement of a RFP or RFP/CPP process does not mean that the
employer has decided to divest The employer is merely testing
the market to see if it should proceed to divest Thus, if no
suitable responses are received or if negotiations with the
selected vendor are not successful, one of the options
available to the employer is to decide not to proceed with the
divestment
.
It is true that the final decision to divest is not made until
an agreement is reached with respondent However, it is
inconceivable that the parties would have intended that the
reasonable efforts obligation would only commence after the
final agreement is reached, because by then the employer is
bound by the terms of that agreement and it would be too late
to make any "reasonable efforts" for any purpose In my view,
it makes much more sense to find that the parties intended the
obligation to begin as soon as the employer decides to embark
on a divestment process, e g by deciding to release a RFP
From that point on, the employer must be guided by, in addition
to its own business and other goals, the goal of obtaining job
offers in compliance with Appendix 9
In the present case the employer has decided to divest itself of the
whole VRS program The transfer of the student program functions is a
part of that In fact the parties agree that the student program
constituted a significant portion of the total VRS program to be
divested If in a situation, as here, where the whole divestment is not
carried out in one transaction the reasonable efforts obligation is not
imposed until the final stages at which employees actually lose their
jobs, that obligation would be meaningless By the time the jobs are
finally lost, it will be too late to make any efforts with regard to
portions of the operation that had already been transferred in stages
To adapt Mr Kaplan's words to the facts of this case, the reasonable
efforts obligation cannot be applied piecemeal when an entire program
is being transferred to the broader public sector However, having
concluded that the reasonable efforts obligation begins as soon as the
9
employer decides to embark on a divestment process, in the MBS case
(supra) I went on to qualify that general finding as follows
Having said that, it must be added that, just as much as what
constitutes reasonable efforts will vary from case to case,
what steps the employer is reasonably required to take pursuant
to the obligation may vary during the various stages of the
divestment process In some circumstances, there will be
little the employer can do by way of reasonable efforts in the
early stages of the process In other circumstances, there may
be reasonable efforts the employer can make right from the
beginning As the process progresses, for example with the
identification of the positions to be surplused and the short-
listing of the vendors etc , the employer will be expected to
be increasingly proactive in pursuing its reasonable efforts
obligation What constitutes reasonable efforts in any case at
a given stage of the divestment process would obviously depend
on the particular circumstances of each case
I reiterate and confirm the general proposition, as well as the
qualification I made in the MBS decision In the present case, MCSS had
clearly made a decision to divest itself of the whole VRS Program The
reasonable efforts obligation was triggered at that point At the
relevant time, the divestment process had reached a particular stage
Part of the VRS Program had already been transferred However, no
employee had been identified as surplus and no jobs had been lost up to
this point However, everyone agrees that job losses will be inevitable
in the near future, when the whole VRS Program is transferred out of the
MCSS What constitutes "reasonable efforts" in these particular
circumstances is a matter to be decided on its merits In other words,
the reasonable efforts obligation was triggered as soon as the decision
was made to divest the VRS program The real dispute between the
parties is as to what reasonable efforts, if any, were required of the
employer given the manner in which the divestment occurred and the stage
it had reached as of the time of the filing of the grievance
10
The result of the foregoing is that the Board rejects the employer's
position that the reasonable efforts obligation did not apply to the
transfer of the student program functions If the union so desires, it
may seek a hearing on the merits I am not seized of this matter for
that purpose
Dated this 9th day of September, 1998 at Hamilton, ontario
~ey~
Nimal V Dissanayake
Vice Chairperson