HomeMy WebLinkAbout2000-0196.UnionGrievance.01-04-04 Decision
o NTARI 0 EMPLOYES DE LA COL'RONNE
CROWN EAIPLOYEES DE L 'ONTARIO
-- GRIEVANCE COMMISSION DE
SETTLEMENT REGLEMENT
BOARD DES GRIEFS
180 DUNDAS STREET WEST SUITE 600 TORONTO ON M5G 128 TELEPHONElTELEPHONE, (416) 326-1388
180 RUE DUNDAS OUEST BUREAU 600, TORONTO (ON) M5G 128 FACSIMILElTELECOPIE. (416) 326-1396
GSB #0196/00
OPSEU#00U008
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontano Pubhc ServIce Emplovees Umon
(Umon Gnevance)
Gnevor
- and -
The Crown III Right of Ontano
(Management Board Secretanat)
Employer
BEFORE Owen V Gray V Ice-Chair
FOR THE Ed Holmes, Counsel
GRIEVOR Rvder Wnght, Blair & Dovle
Barnsters and Sohcltors
FOR THE Stephen Patterson, Counsel
EMPLOYER Legal ServIces Branch
Mimsm of CommunI~ and SocIal ServIces
HEARING October 5 and December 6 2000
Written submIssIOns February 9 and March 2 2001
DECISION
[1] In November 1999 the employer IRf:med two documentR to ItR manage
ment One entItled (~Ulde To Job EvaluatlOn DecIRlOn-Makmg ProceRR, pre
Rcnbed a management proceRR by whIch mternal decIRlOnR about claRRlficatlOn
would be vetted before bemg adopted by the employer and commumcated to af
fected employeeR, to enRure conRIRtency wlthm and acrORR mmIRtneR The other
entItled 'Wntmg Job DeRcnptlOnR In The Modermzed Format For OPSEU JobR,
gave mRtructlOn aR to wntmg Job deRcnptlOnR uRmg formR that were m Rome Ie
RpectR, dIfferent from the formR uRed prevlOuRly for that purpORe For eaRe of ref
erence thoRe documentR are referred to hereafter aR the (~ Ulde document and
the Wntmg Job DeRcnptlOnR document reRpectIVely
[2] In reRponRe to thoRe documentR, on January '31 2000 the umon gneved
aR followR
The UnIon grIeves that the Employer has contravened AppendIx 7 (I) by
IntroducIng a modernIzed Job deSCrIptIOn format whIch Incorporates many
of the factors and structure of the BUO Job deSCrIptIOn thereby contmumg the
classIficatIOn overhaul process In adchtIOn, they have re-Introduced a Job
evaluatIOn decIsIOn makIng process whIch IS sImilar to the consIstenCY
valIdatIOn process used dUrIng the classIficatIOn overhaul.
Settlement RequITed.
I A DeclaratIOn that the modernIzed Job deSCrIptIOn format and Job
evaluatIOn decIsIOn makIng process IS contrary to AppendIx 7
2. An Order that the Employer Instruct all MInIstrIeS to cease and desIst
usmg the modernIzed Job deSCrIptIOn format and return to the Job
deSCrIptIOn format prevIOusly used In the classIficatIOn system.
'3 An Order that the Employer amend the Job evaluatIOn decIsIOn makmg
process so that It complIes wIth the classIficatIOn grIevance procedure and
Appenchx 7
BUO IR the partIeR Rhorthand for Bargammg Umt Overhaul, whIch they URe
RynonymouRly wIth the phraRe claRRlficatlOn RYRtem overhaul m the preamble
and firRt numbered paragraph of AppendIx 7 to the current collectIVe agreement
2
APPENDIX 7
CLASSIFICATION SYSTEM OVERHAUL
ThIs confirms the agreement reached by the partIes dUrIng negotIatIOns wIth
respect to the classIficatIOn system overhaul.
(1) The classIficatIOn system overhaul shall be deferred for the duratIOn of
thIS collectIve agreement, and for the perIod of ItS operatIOn.
Issues
['3] The umon RaYR that management R nght to wnte Job C8RcnptIOnR and
evaluate JobR IR fettered by AppendIx 7 whIch Rhould be mterpreted aR an illl-
dertakmg by management not to change any aRpect of the eXIRtmg claRRlficatIOn
proceRR The umon RaYR that the changeR complamed of m the gnevance are con
trary to ArtIcle 7 becauRe they are a change from what had been done before and
are remmIRcent of elementR of the BUO
[4] The employer RaYR that the umon R mterpretatIOn of AppendIx 7 IR too
broad. AppendIx 7 doeR not contemplate freezmg everythmg to do wIth claRRlfica
tIOn. It freezeR only the eXIRtmg claRRlficatIOn RtandardR and the valueR attached
by the partleR to the outcomeR of applymg thoRe RtandardR The employer RaYR
that theRe are not changed by the documentR complamed of, and that the Imple
mentatIOn of the gmdelmeR Ret out m thoRe documentR doeR not amount to pro
ceechng wIth the BUO or altermg the eXIRtmg claRRlficatIOn RYRtem.
Background
[5] For mORt OPSEU repreRented pORltIOnR the applIcable cla'-'RlficatIOn RYR
tern waR and IR a grade deRcnptIOn RYRtem, m whIch the Job to be evaluated IR
compared aR a whole to pre-determmed RtandardR or gmdeR wntten m narratIVe
termR JobR m the Office AdmmIRtratIOn (~roup (OA(~) however are evaluated
uRmg a pomt ratmg RYRtem, m whIch each compenRable factor (knowledge RkIll,
Judgement, accountabIlIty and group leaderRhlp) m the Job IR compared agamRt
prevIOuRly defined and weIghted factor levelR m the RtandardR
'3
[6] In AppendIx 1'3 to theIr 1992 9'3 collectIVe agreement, the partleR agreed
that there waR a need for a long term RolutIOn to problemR mamfeRt m claRRlfim
tIOn gnevanceR and m negotmtIOnR under what waR then ArtIcle 5 8 whIch pro
vlded for determmatIOn of pay rateR when a new claRRlficatIOn waR created or an
eXIRtmg claRRlficatIOn revIRed They agreed that thIR reqUIred overhaul of the
bargammg umt Job evaluatIOn RYRtem then m place AppendIx 1'3 contemplated
ach18vmg the needed overhaul through a Jomt proceRR, wIth a moratormm on
claRRlficatIOn gnevanceR m the meantIme
[7] In a Framework Agreement dated December 7 1994 the partIeR agreed to
negotiate a new compenRatIOn RYRtem baRed on a pomt factor Job evaluatIOn
methodology When the termR of the 1994 98 collectIVe agreement were finahzed
m late March 1996 AppendIx 7 of that agreement replaced the earher Frame
work Agreement It provIded that the employer would, m conRultatIOn wIth the
unIOn, contmue and complete the development of the new claRRlficatIOn RYRtem,
mcluchng the RIX (6) new claRRlficatIOn planR and aR much aR pORRlble of the fac
tor modelR and related work already Jomtly completed
[8] By the time negotIatIOnR for the current collectIVe agreement began m
1998 the employer had extended the pre-1996 Jomtly completed work to a pomt
at whIch It had a claRRlficatIOn pIan for each of the RIX OPSEU bargammg umtR
Each pIan Identified the factorR that would be treated aR RIgmficant m evaluat
mg a Job m the bargammg umt to whIch It apphed, and a pomt RYRtemfor evalu
atmg a Job on a factor by factor baRIR and arnvmg at a total pomt value for the
Job The employer had not yet propoRed any pay planR by whIch a payment level
or range would be aRRIgned to a Job baRed on ItR pomt value A pORltIOn deRcnp
tIOn had been wntten for each Job however purportedly Rettmg out the relevant
mformatIOn about the Job orgamzed m relatIOn to the apphcable factorR Each
deRcnptIOn had been evaluated m accordance wIth the apphcable pIan, to arnve
at an aRRIgnment of pomtR for the Job CopIeR of theRe evaluated Job deRcnptIOnR
and evaluatIOnR had been gIVen to bargammg umt employeeR whoRe JobR they
purported to deRcnbe About 10000 gnevanceR had been filed by employeeR,
4
each challengmg eIther the accuracy of the Job deRcnptlOn, the correctneRR of the
aRRIgnment of pomtR m the evaluatlOn of the Job baRed on that deRcnptlOn, or
both. A theme of at leaRt come of the gnevanceR waR there were mconRIRtencleR
m the way Rlmllar JobR were deRcnbed or evaluated wlthm or acrORR MmIRtneR
[9] On February 16 1999 the employer wrote to the umon aR followR
February 16 1999
Ms Leah Casselman
Ontano PublIc SerVIce Employees UnIOn
100 Lesmill Road
North York, ON M38 3P8
Dear Ms Casselman.
Re. InItIatIOn of \Va!!e Bar!!mmn!!
EffectIve September 30 1998 the Employer Implemented the Bargammg
Umt Overhaul (BUO) classIficatIOn system. In domg so employees were
provIded wIth Job descnptIOns evaluated under the new system. It was
antIcIpated that, In thIS round of bargmnmg pay plans would be negotIated
for these posItIOns
Mter careful consHleratIOn, and to address the concerns expressed by
employees the umon and those of the Employer the Employer has decIded
not to put forward pay plans related to BUO m thIS round of bargammg We
propose to set aSIde the Beo for the duratIOn of the next collectwe agreement.
Followmg llllplementatIOn of the system a sIgmficant number of employee
complmnts were receIved regardmg the content of Job descnptIOns and
InconsIstencIes m the evaluatIOn of like posItIons For example employees
complamed of Job descnptIOns not beIng sufficIently detailed, and sImilar Jobs
havmg cbfferent evaluatIOn results and pomt totals
In conductmg the analYSIS reqUIred to prepare for wage bargmnIng It became
clear that developmg reasonable and affordable pay plans would pose
consHlerable cbfficultIes Salary ranges whIch would both cover most
employees and be affordable m the long term would have resulted m.
no across-the-board Increase for the hfe of the collectIve agreement:
an mImecbate decrease m wages for 24.9% of employees
no salary protectIOn for employees facIng a reductIOn,
no mcrease for 50 3% of employees
a one-tIme mcrease to base salary for 24.8% of employees upon
llllplementatIon.
Based on the above about one m four employees would have receIved pay
decreases rangmg up to $11 81 per hour wIth an average of drop of $180 per
hour No salary protectIOn would have been provIded.
On llllplementatIOn of the BUO pay plans It would have been the Employer s
posItIon that half of the workforce 50 3% of employees would not have
receIved a pay Increase
5
It would have been the Emplovers posItIon that only about one In four
employees would receIve a sIngle Immechate pay Increase Increases would
have been lImIted to those employees whose eXIstIng rates are lower than the
nlllllmum rates In the new pay plan. The extent of theIr mcrease would have
been to Increase theIr pay to the nllnImum rates of the new plan. Increases
would not have been evenly dIstributed.
At the same tIme consHlerable resources would have been requIred bv both
the Emplover and OPSEU to address employee complamts and IdentIfied
mconSI stencIes
The Emplover IS comnlltted to negotIatmg a collectIve agreement whIch
reflects both the mterests of ItS employees and the publIc We belIeve the best
way to do so IS to retmn the current classIficatIOn system for thIs next
agreement and to table a proposal for across the-board pay Increases and
performance pay
\Ve are confident we will be able to engage In meanmgful and productIve
clIscussIOns wIth you and look forward to dOIng so
Yours sIncerely
Kevm Wilson
DIrector
EmphmuR haR been added to the portlOnR of thIR letter on whIch the umon par
tIcularly relIeR m Rupport of ItR pORltlOn that AppendIx 7 amountR to agreement
that the current claRRlficatlOn RYRtem wIll remam m force unaltered many re
Rpect
[10] The effect of management R decIRlOn not to proceed wIth the BUO and re
lated IRRueR waR aldreRRed m a document that MBS clrculated to managerR to
aRRIRt them m anRwermg employee queRtlOnR durmg negotIatlOnR (Although
managerR were mRtructed that the document waR not to be dIRtnbuted to Rtaff,
OPSEU obtamed a copy) The queRtlOnR and anRwerR Ret out m that document
mcluded theRe
Q3 Does thIS mean posItIons won t be based on pOInts?
A3. Yes The eXIstmg classIficatIOn system will stay m effect for the duratIOn
of the next collectIve agreement
Q4. Does thIS mean we go back to the Job deSCrIptIOns that had already been
done m the old format?
6
A4. Yes The format and content of those Job descnptIOns matches the
evaluatIOn requIrements of the eXIstmg svstem.
The emplover IS revIewIng the Impact on anv new/changed Jobs whIch
have been described onlv m the new BUO format
[11] In concluchng theIr collectIVe agreement, the partleR agreed on a wage
Rtructure premIRed on the eXIRtmg claRRlficatIOn RYRtem. They amended Appen
chx 7 to read aR quoted m paragraph [2] of thIR decIRIOn. After the collectIVe
agreement waR concluded, there waR Rome uncertamty about what Rhould b>,
come of the gnevanceR that had been filed m reRponRe to the Job deRcnptIOnR and
evaluatIOnR prepared for purpOReR of the BUO In late October 1999 the partIeR
agreed that thoRe gnevanceR would be held m abeyance at theIr current Rtage of
the gnevance proceRR penchng reRolutIOn of the claRRlficatIOn RYRtem overhaul
project (BUO) whIch haR been determmed by AppendIx 7 to be deferred for the
duratIOn of thIR collectIVe agreement and for the penod of ItR operatIOn.
[12] AR noted earlIer m November 1999 the employer IRRued the two docu
mentR that prompted thIR gnevance
[13] The current agreement provIdeR aR the preVIOUR one chd, that unreRolved
mclIvldual gnevanceR about the propnety of a claRRlficatIOn may be referred to
the Jomt SYRtem SubcommIttee ("JSSC") for reRolutIOn.
22.12 CLASSIFICATION
22 12 I An employee who alleges that hIS or her posItIon IS Improperly
classIfied may dISCUSS hIS or her clalm wIth hIS or her Immechate
superVIsor at any tune provIded that such chscussIOns shall not be
taken Into account In the apphcatIOn of the tune hnuts set out In
ArtIcle 22. An employee however shall have the nght to file a
gnevance In accordance wIth the gnevance procedure specIfYIng In
hIS or her gnevance what classIficatIOn he or she clauns
22 12 2 A classIficatIOn gnevance as provIded m ArtIcle 22.12.1 whIch has
not been resolved by the end of Stage 2 of thIS gnevance procedure
may be referred to the Jomt System SubcommIttee (JSSC) provIded
m AppendIx 7 (Cla'lsrl'icatIOn System Overhaul) of thIS Agreement
for final resolutIOn. The JSSC may decIde on any grIevance referred
to It Where the partIes at the JSSC concur theIr decIsIOn shall be
bmchng on the partIes and any affected employee Where the
partIes at the JSSC do not concur the matter shall remam
unresolved unless and until concurrence IS reached.
7
2212'3 The Employer upon wntten request eIther by the employee or by
the Umon shall make available all mformatIOn and provIde copIes
of all documents whIch are relevant to the gnevance
"Guide To Job Evaluation Decision-Making Process"
[14] The Gmde document preRcnbeR procedureR to be followed wlthm man-
agement m commg to management decIRlOnR about claRRlficatlOn. It IdentifieR m
general termR who wIll be mvolved m the decIRlOn-makmg proceRR on behalf of
management, wIth emphaRIR on conRultatlOn and commIttee procedureR to Ell
Rure conRIRtency wIthIn and acrORR MIlllRtneR on Job evaluatlOn IRRueR The ID-
ternal proceRR It deRcnbeR mcludeR groupR called MmIRtry ConRIRtency Team
and CroRR MmIRtry ConRIRtency Team.
[15] The Ulllon R wltneRR teRtIfied that the Ulllon R concern about thIR waR that
the mtroductlOn of thIR Rtructure would bmld delaYR mto the employer reRponRe
to claRRlficatlOn gnevanceR and complamtR It waR alRo concerned that the lP
moved authonty regarchng claRRlficatlOn problemR from the local level, RO that
HR locally would have to defer to another body She further teRtIfied that there
had been a proceRR m the BUa that mvolved a ConRIRtency EvaluatlOn CommIt
tee and the Ulllon waR concerned that the employer waR mtroducmg a Rtructure
remmIRcent of a Rtructure m the BUa
"Writing Job Descriptions In The Modernized Format For OPSEU Jobs"
[16] The Wntmg Job DeRcnptlOnR document begmR wIth thIR Rtatement of ItR
purpoRe
The purpose of these gUIdelInes IS to provIde InformatIOn and gUHlelmes for-
wrItmg and echtmg OPSEU Job descnptIOns m the modermzed format
developed for both the 6150 and the 6150(OAG) and
use of relevant Job mformatIOn In BUO descnptIOns when prepanng
OPSEU Job descnptIOns
The modernIzed format should be used whenever updatIng eXIstIng or
preparmg new Job descnptIOns for OPSEU Jobs
8
Bua deRcnptIOnR are the Job deRcnptIOnR that were prepared for purpOReR of
the BUa The document deRcnbeR the modermzed format thIR way'
2. MODERNIZED FORMAT
a) Purpose of the modernized format
The update IS pnmarily to facilItate a change to describmg some of the
mformatIOn about Jobs m the form of factors It will make the format more
consIstent WIth current Job descnptIOn wntIng practIces and more consIstent
WIth how other Jobs m the OPS are described. The modermzed format IS
generally very SImilar to the eXIstmg format
b) Components of the modernized format
The modernIzed format Includes the followIng maIn sectIOns (the InformatIOn
requIred In each sectIOn IS explamed later In more detail)
I POSItIon mformatIOn tItle number locatIOn, etc
2. Purpose of pOSItIon why the pOSItIon eXIsts In the orgamzatIOn
'3 DutIes & responsibihtIes a senes of statements whIch charactenze
the mam dutIes and responsibilItIes of the Job
4. Staffing and hcensmg reqmremen ts statutory hcensIng/certIficatIOn
requIrements
5 Knowledge areas and types of knowledge reqmred to carry out the Job
6 Skills reasonIng communIcatIOn, mterpersonal and other skills
cntIcal to carrymg out the Job
7 Freedom of ActIOn degree of Inclependent actIOn requIred by the Job
8 SIgnatures sIgnatures of appropnate managers approvIng the Job
descnptIOn
9 Class AllocatIOn HlentIficatIOn of the class level assIgned to the Job
and the ratIOnale for the deCISIOn
[17] The form m URe up to thIR time form 6150 lIkewIRe began WIth tombRtone
pORltIOn InformatIOn m a RectIOn numbered 1 followed by a PurpoRe of pORltIOn
RectIOn numbered 2 The thIrd RectIOn of the aId form waR entItled DutIeR and
related taRkR In thIR RectIOn the form aRked that the percentage of tIme Rpent
on each taRk be IdentIfied m thIR RectIOn, and mORt Job deRcnptIOnR m the aId
format clId mclude percentageR The heaclIng on the fourth RectIOn of the aId form
waR SkIllR and knowledge reqUIred to perform Job at full workmg level (IndIcate
mandatory hcenceR or credentIalR If applIcable) The aId form ended, aR the new
one doeR, WIth SIgnatureR and ClaRR AllocatIOn RectIOnR
9
[18] In both the aId form and the new one contemplated by Wntmg Job
DeRcnptIOnR the ClaRR AllocatIOn RectIOn IR where the Evaluator IR to record the
claRRlficatIOn he or Rhe aRRIgnR and the ratIOnale for that claRRlficatIOn. In both
the aId and the new form, the Evaluator RtateR m thIR RectIOn that Rhe or he haR
claRRlfied the Job m accordance wIth the CIVll ServIce ClaRRlficatIOn StandardR
Wntmg Job DeRcnptIOnR doeR not purport to change the eXIRtmg CIVll ServIce
ClaRRlficatIOn StandardR m any way
[19] The modermzed format abandonR the blanket reqUIrement that each
and every duty be aRRIgned a percentage of tIme regardleRR of the relevance of
Ruch mformatIOn under the apphcable claRR Rtandard In that reRpect, Wntmg
Job DeRcnptIOnR RaYR thIR
3. WRITING OPSEU JOB DESCRIPTIONS
d) Percentage of Time
There IS no sp eCIfic reqUIrement for assIgmng a percentage of tIme to each of
the duty and responsibilIty statements lIsted m SectIOn '3 of the Job
descnptIOn.
However In some Instances the percentage of tIme requIred to perform
certam types of dutIes or responsibihtIes (e g. tune spent operatIng specrl'ic
eqUIpment) IS relevant to the applIcatIOn of partIcular class standards \Vhen
evaluatmg Jobs related to these class standards It IS necessary to reflect the
percentage of tIme spent on these dutIes The percentag e of tIme may be
mchcated wIthm the statement about that partIcular duty
For example the class standards m the HIghway EqUIpment Operator class
senes are partly drl'ferentIated on the basIs of the percentage of tIme spent on
operatIng a certmn type of equIpment In thIS case the Job descnptIOn should
mclude a duty statement about the type of equIpment operated and Include
mentIOn of the percentage of tune spent operatIng that eqUIpment.
[20] Wntmg Job DeRcnptIOnR preRcnbeR a change m the other dutteR aR a'-'
RIgned language almoRt mvanably found m Job deRcnptIOnR wntten m the aIder
format
3. WRITING OPSEU JOB DESCRIPTIONS
e) Other dutIes/responsibilItIes as reqUIred
The modermzed format for OPSEU Job descnptIOns will contam, as part d'
the form, the followmg message Managers have the nght to assIgn
10
adchtIOnal du tIes ThIs message will replace the prevIOuslv emploved dutv
statement Other DutIes as assIgned
[21] Wntmg Job DeRcnptIOnR haR thIR to Ray about the URe of mformatIOn
from the BUO data to prepare operatIVe OPSEU Job deRcnptIOnR
3. WRITING OPSEU JOB DESCRIPTIONS
f) ConsHleratIOns when usmg BUO mformatIOn
\Vhen uSIng InformatIOn from the BUO data to prepare OPSEU Job
descnptIOns the followIng should be consHlered.
IS adchtIOnal Job InformatIOn requIred to evaluate the Job agmnst the
relevant class standards?
It IS Important to note that some class senes use very specIfic Job detail as a
basIs for chfferentIatmg between class levels When evaluatmg Jobs related to
these classes It IS Important to ensure that the relevant Job InformatIOn IS
mcluded In the descnptIOn.
The document goeR on to gIVe exampleR of RltuatIOnR m whIch adchtIOnal mfor
matIon would hkely be neceRRary to determme the appropnate claRR level wlthm
a claRR Rtandard.
[22] The umon R wltneRR teRtIfied that the umon waR concerned about the ref
erenceR In the Wntmg Job DeRcnptIOnR document to the BUO and BUO Cp
RcnptIOnR The concern, Rhe Raid, waR that the language of the document ap-
peared to authonze a manager to tranRpoRe mformatIOn from the BUO deRcnp
tIOn to the operatIVe Job deRcnptIOn wIthout lookmg at what the employee waR
actually domg currently The umon waR alRo concerned that JobR would be de
Rcnbed m the form of factorR and that Job dutIeR would not be ranked by per
centage or otherwIRe to Rhow whIch were key dutleR It IR concerned wIth the
Rphttmg up and expanchng of the old fourth RectIOn on Knowledge and RkIllR
partlcularly becauRe Freedom of ActIOn and other wordR uRed m thIR connec
tIOn were uRed to deRcnbe compen7Rable factorR m the BUO evaluatIOn RYRtem.
[23] The umon R wltneRR teRtlfied that changmg other dutIeR aR a,;RIgned to
managerR have the nght to aRRIgn adchtIOnal dutIeR had come up durmg dIR
CURRIOnR of the BUO The umon underRtood other dutleR aR aRRIgned to mean
11
dutleR related to the Job The employer had Raid the new language meant the
Rame thmg Rhe Raid, but the umon Raw It aR a change nevertheleRR In thIR con-
text, the umon ReeR It aR a change to Romethmg that waR part of the BUa
[24] In croRR-exammatIOn, the umon R wltneRR acknowledged that whlle the
factorR m the modermzed Job deRcnptIOn format were factorR common to all of
the 6 evaluatIOn planR m the BUa there were factorR me ach of thoRe RIX evalua
tIOn planR that are not mcluded m the modermzed Job deRcnptIOn format For
example each of the 6 BUa evaluatIOn planR mcluded PhYRlcal ExertIOn and
DIRagreeable and HazardouR Workmg ConchtIOnR aR compenRable factorR
ThoRe are not addreRRed m the modermzed Job format
[25] The employer R wltneRR teRtIfied that when attentIOn Rhlfted from the
BUa back to the eXIRtmg claRRlficatIOn RYRtem, MmIRtneR were concerned about
eXIRtmg Job deRcnptIOnR that were 5 to 10 yearR old wIth reRpect to pORltIOnR that
had changed m the meantime and for whIch the more recently wntten BUa de
RcnptIOnR were (m theIr VIew) more accurate There waR a concern about how
mmIRtneR would update the eXIRtmg deRcnptIOnR partlcularly aR trammg wIth
reRpect to wntmg ob deRcnptIOnR for the eXIRtmg RYRtem had not been delIvered
wldely durmg the yearR m whIch claRRlficatIOn reform had been the partleR D
CUR
[26] The employer R wltneRR teRtIfied that whlle a lot of grade deRcnptIOnR m
the eXIRtmg claRRlficatIOn RtandardR have charactenRtIc dutIeR and qualIfirntIOnR
and RkIllR a lot of newer claRR RtandardR wntten between 1988 and the mId
1990R have factorR aR we 11. AdchtIOnally claRReR eRtablIRhed after CECBA reform
for prevIOuRly excluded 'management pORltIOnR uRed a benchmark approach m
whIch factorR are Identified. The modermzatIOn of the format for Job deRcnptIOnR
waR meant to take all thIR mto account Management belIeved that wntmg Job
deRcnptIOnR m thIR new way would generally make It eaRler to apply the eXIRtmg
claRR RtandardR but mmIRtneR were told that where the older more narratIVe
approach waR more appropnate to an evaluatIOn agamRt the eXIRtmg RtandardR
they Rhould contmue to uRe It A blanket expectatIOn that a percentage of tIme
12
Rpent would be aRRIgned to each Job duty waR not contmued becauRe m many JobR
a meanmgful aRRIgnment waR chfficult to make and would not be RIgmficant m
applymg the relevant claRR Rtandard. She noted that where Ruch percentageR
would be RIgmficant m evaluatmg a Job that mformatIOn Rhould be mcluded
[27] AR for the BUO deRcnptIOnR the employer R wltneRR teRtlfied to the effect
that Job factR gathered m the BUO proceRR could be uRed m updatmg Job deRcnp
tIOnR under thIR RYRtem If they were accurate ManagerR were not oblIged to URe
the BUO deRcnptIOnR, Rhe Raid ManagerR were cautIOned that mformatIOn m
thoRe deRcnptIOnR, however accurate mIght not be Ruffic18nt for a proper evalua
tlOn nnder the eXIRtmg RYRtem. For example It waR not neceRRary under the
BUO RYRtem to Rpeclfy the number of perRonR RupervIRed by pORltIOn, but thIR
mformatIOn mIght be crucIal to applIcatIOn of the group leader factor m OAG po
RltIOnR under the eXIRtmg OA(~ claRRlficatIOn RYRtem. She Rtated that MmIRtneR
have been cautIOned not to Rlmply prmt off the BUO deRcnptIOn, that that de
RcnptIOn IR not the officIal deRcnptIOn under the eXIRtmg RYRtem. She empha
Rlzed that a pORltIOn deRcnbed m the modermzed format IR RtIll evaluated m ac
cordance wIth the eXIRtmg OA(~ or grade deRcnptIOn RtandardR
Decision
[28] The umon argueR that Article 7 precludeR the employer from changmg
anythmg that IR part of the eXIRtmg claRRlficatIOn RYRtem. The employer doeR not
dIRpute that by agreemg to defer the claRRlficatIOn RYRtem overhaulIt agreed to
retam the eXIRtmg claRRlficatIOn RYRtem. The partIeR dIRpute IR about what
claRRlficatIOn RYRtem embraceR m thIR context RO aR to preclude ItR change It
certamly EmbraceR the RtandardR by whIch OPSEU lRrgammg umt JobR are
evaluated m order to cla"Rlfy them. That IR clearly the core of the claRRlficatIOn
RYRtem. At an OppoRlte extreme no one would Ren"Ibly RuggeRt that ArtIcle 7
precludeR the employer from changmg the kmd of the paper on whIch claRRlfica
tIOn decIRIOnR are wntten, or the RupplIer of that paper or the meanR by whIch
the text of thoRe decIRIOnR IR Imprmted on the paper The partIeR Rurely chd not
1'3
mtend to preclude the employer from changmg thmgR that are m Rome colloqmal
RenRe part of the RYRtem If the changeR could have no effect on claRRlficatlOn
RtandardR or outcomeR
[29] Further although thoRe who make claRRlficatlOn decIRlOnR on the EID-
ployer R behalf are part of the RYRtem m a very real RenRe the partleR Rurely
chd not mtend to freeze m place the partIcular mchvldualR who were makmg
claRRlfimtlOn decIRlOnR on the employer R behalf when the collectIVe agreement
came mto effect, RO that only thoRe mchvldualR could make Ruch decIRlOnR for the
hfe of the agreement Although the IchoRyncraRleR of the mchvldualR makmg
thoRe decIRlOnR may have an effect on claRRlficatlOn outcomeR m practice thIR
would be deRplte the claRRlfimtlOn RYRtem rather than becauRe of It Changmg
the IdentIty of the mchvldualR who make claRRlficatlOn decIRlOnR under the pre
eXIRtmg claRRlficatlOnR RYRtem doeR not amount to a fmlure to defer the BUa
contrary to Article 7 In RO far aR that IR eRRentmlly what the mRtructlOnR m the
G mde document do the ImplementatlOn of thoRe mRtructlOnR IR not a breach of
Article 7
['30] The umon argueR that the proceRR provIded for m the (~mde document
undermmeR or vlOlateR the gnevance proceRR by mtroducmg delaYR mto It The
employer noteR that the decIRlOn-makmg proceRR deRcnbed m the (~mde takeR
place before a claRRlficatlOn decIRlOn IR made whereaR a gnevance would neceR
Ranly be m reRpect of a claRRlficatlOn decIRlOn already made Implymg that the
gnevance proceRR would thuR be unaffected by the new mternal decIRlOn makmg
proceRR.
['31] There IR no eVIdence before me about how the JSSC proceRR workR m prac
tIce Certamly one would expect memberR of the JSSC on both RIdeR to be
concerned about the conRIRtency of claRRlficatlOn decIRlOnR, and that that concern
mIght contnbute to the length of theIr dehberatlOnR It IR not apparent that the
employer haR conRtramed ItR repreRentatIveR on the JSSC to have any decIRlOn
they mIght make on a gnevance vetted through the proceRR contemplated by
Gmde To Job EvaluatlOn ProceRR Even If :It: haR the eVIdence doeR not eRtab-
14
lIRh that thIR wIll neceRRanly delay the proceRR by companRon wIth whatever
took place before the proceRR contemplated by the G mde document waR Intra
duced Fmally I note that the collectIVe agreement prOVIRIOn for mnRlderatIOn of
gnevanceR at the JSSC doeR not Rpeclfy tIme frameR for ItR proceRRmg of gnev
anceR In the abRence of bad faith, of whIch there IR no eVIdence here I am not
perRuaded that any delay that IR the conRequence of bona fide effortR by eIther
party to enRure conRIRtency m claRRlficatIOn outcomeR would be wIthout more a
breach of that gnevance reRolutIOn proceRR or of the agreement to defer the BUa
['32] I accept the employer R argument that for purpOReR of aRReRRmg whether It
haR changed the claRRlficatIOn RYRtem, forma 1 Job deRcnptIOnR are properly
thought of aR mputR to the claRRlficatIOn RYRtem rather than aR an element of the
RYRtem ItRelf. StandarchzatIOn of the form m whIch Job deRcnptIOnR are wntten
for mput mto the RYRtem hopefully contnbuteR to efficlencleR m the creatIOn and
evaluatIOn of the deRcnptIOnR, but wIll not change the claRRlficatIOn RYRtem ItRelf
unleRR It reRultR m the deRcnptIOnR bemg mcomplete or maccurate It IR not
clear from the umon R eVIdence or argument how the changeR of form complamed
of would affect claRRlficatIOn outcomeR If the content of a Job deRcnptIOn IR accu
rate and complete the form m whIch It IR preRented Rhould not affect the apph
catIOn or outcome of the eXIRtmg claRRlficatIOn RYRtem.
['33] Havmg regard to the Wntmg Job DeRcnptIOnR document and the em-
ployer R eVIdence and repreRentatIOnR about It m thIR proceechng the modermzed
Job deRcnptIOn format only makeR and waR only mtended to make changeR of
form, not RubRtance ThoRe who wnte the Job deRcnptIOnR mURt RtIll mclude the
mformatIOn neceRRary to apply the eXIRtmg claRRlficatIOn RYRtem. It IR that RYR
tern, not the RYRtem contemplated by the BUa that IR to be applIed to the Job de
RcnptIOn. Nothmg m the eVIdence RuggeRtR that there are any ClrcumRtanceR m
whIch a Job deRcnptIOn wntten m accordance wIth the gmdelmeR m Wntmg Job
DeRcnptIOnR would be dIfferent m RubRtance from one wntten m the older for
mat, or by deRIgn reRult m a dIfferent claRRlficatIOn decIRIOn under the eXIRtmg
claRRlficatIOn RYRtem. When all the explanatory matenal m that document IR
15
taken mto account nothmg about the newer format IR lIkely to caURe mIRdeRcnp
tIOn of a Job m Rome reRpect that would be matenal to the outcome of a claRRlfica
tIOn deClRIOn.
['34] The umon IR concerned that the mRtructIOnR m Wntmg Job DeRcnptIOnR
wIll encourage managerR to take Job deRcnptIOnR prepared for the BUa and
tranRcnbe them wIlly mlly onto the new form wIthout regard to whether they
are an accurate and complete baRIR for a claRRlficatIOn decIRIOn under the eXIRt
mg claRRlficatIOn RYRtem. Properly reacl, the mRtructIOnR do not encourage that
behavIOur they dIRcourage It If despl.te management R mRtructIOnR managerR do
what the umon fearR and feed maccurate and mcomplete Job deRcnptIOnR mto
the current claRRlficatIOn RYRtem on the new formR, then that wIll be caURe for
complamt, JURt aR It would be If they chd that uRmg the old formR
['35] The umon IR alRo concerned that the change from the old other dutleR aR
aRRIgned language to the new managerR have the nght to aRRIgn adchtIOnal du
tIeR language haR Rome RubRtantlVe effect In adchtIOn to the repreRentatIOn re
ferred to m paragraph [2'3] above the umon haR the benefit of the employer R
repreRentatIOnR m thIR proceechng that none of the changeR provIded for m the
Wntmg Job DeRcnptIOnR document makeR or IR mtended to make a RubRtantlVe
change to the claRRlficatIOn RYRtem The Rame 10gIC applIeR to the new language
aR to the old neIther phraRe could be relIed upon to relIeve the employer from
the RtnctureR of the claRRlficatIOn and pay RYRtem contemplated by the collectlVe
agreement
['36] I am RatIRfied that the ImplementatIOn of the mRtructIOnR m Wntmg Job
DeRcnptIOnR IR not a change of the eXIRtmg claRRlficatIOn RYRtem or a breach of
Article 7
['37] My finchngR that the employer haR not changed the claRRlficatIOn RYRtem
or breached ItR agreement to defer ImplementatIOn of the BUa are logIcally Ruf
fic18nt to dIRpoRe of the gnevance From a labour relatIOnR perRpectlVe however
I thmk It IR Important to deal WIth one other IRRue that arORe m argument
16
['38] One of the concernR expreRRed by the umon aR a reaRon for filmg and pur
RUIng thIR gnevance waR that the employer Rhould be held to the bargam It made
m ArtIcle 7 of the collectIVe agreement In the alternatIVe to argumentR that I
have eRRentIally accepted, the employer argued that If It chd breach paragraph 1
of Article 7 or otherwIRe purport to change the eXIRtmg claRRlficatIOn RYRtem, the
(~SB would be wIthout ]unRchctIOn to remedy the breach becauRe of par agraph 1
of RectIOn 52 of the Croll'n Emplovees Collectwe Ba.rga.unng "4ct, 199'3 S 0 199'3
c '38 aR amended ("CECBA) The employer R aRRertIOn that that Rtatute permltR
It to umlaterally alter the claRRlficatIOn RYRtem wIth totalImpumty IR certam to
have adverRely affected the partIeR labour relatIOnR, and unneceRRanly RO If It IR
untrue The IRRue waR argued by way of Rupplementary wntten RubmIRRIOnR
Havmg concluded that RectIOn 52 of CECBA doeR not have aR broad a reach aR
the employer RuggeRtR I thmk It IR Important to Ray RO m thIR decIRIOn.
['39] SectIOn 52 of CECBA mURt be read together wIth RectIOn 51
Part \
GRIE\ ANCE SETTLEMENT BOARD
51 An order of the Gnevance Settlement Board shall not reqUIre the
creatIOn of a new classIficatIOn of employees or the alteratIOn of an eXIstIng
classrl'icatIOn.
(2) An order of the Gnevance Settlement Board shall not reqUIre a
change to be made In the classIficatIOn of an employee
PART VI
MISCELLANEa US
General
52. (I) A prOVISIOn m an agreement entered mto that provIdes for the
deternllnatIOn bv an arbItrator a board of arbItratIOn or another tribunal of
any of the followmg matters IS VOId.
I A classIficatIOn system of employees Incluchng creatIng a new
classIficatIOn system or amenchng an eXIstIng classIficatIOn system.
2 The classIficatIOn of an employee Incluchng changIng an employee S
classIficatIOn.
[40] The Rcheme of CECBA IR that nghts dIRputeR - that IR, dIRputeR anRmg
from the mterpretatIOn, applIcatIOn, or alleged vIOlatIOn of a collectIVe agreement
17
- are to be referred to the Gnevance Settlement Board ("GSB") for final and
bmdmg Rettlement by arbItratIOn. CECBA RubRectIOn 7('3) In the reRult, the
GSB IR the only tnbunal to whIch Ruch nghtR dIRputeR may be referred. MatterR
relatmg to the GSB'R ]unRchctIOn m Ruch matterR are addreRRed m Part V of the
Act, where RectIOn 51 IR found SectIOn 51 ImpOReR hmltR on the remecheR that
the (~SB may order If It findR that the employer haR breached the prOVIRIOnR of
the colle ctIVe agreement It doeR not otherwIRe preclude enforcement of collectIVe
agreement prOVIRIOnR concermng or Involvlng claRRlficatIOn ma tterR
[41] SectIOn '3 of CECBA provIdeR that the partleR may agree m wntmg to vol
untary lnterest arbItratIOn - that IR referral to an arbItrator or board of arbltra
tIOn of all matterR remammg unRettled m collectIVe bargammg for final and
bmchng determmatIOn. ArbItratIOn to RettIe the termR of a collectIVe agreement
(aR oppoRed to arbItratIOn to mterpret or enforce the Rettled termR of a collectIVe
agreement) IR the only Rort of arbItratIOn m whIch an arbItrator a board of arb
tratIOn or another tnbunal other than the GSB could be engaged I therefore
conclude that determmatIOn m RectIOn 52 referR to the Rort of determmatIOn
that an mtereRt arbItrator or arbItratIOn board makeR when Rettlmg the termR of
a collectIVe agreement SectIOn 52 makeR unenforceable any agreement to confer
on an arbItrator a board of arbItratIOn or another tnbunal" the ]unRchctIOn to
RettIe IRRueR that the partIeR have been unable to RettIe themRelveR m collectIVe
bargammg concernmg a claRRlficatIOn RYRtem of employeeR mcluchng creatmg a
new claRRlficatIOn RYRtem or amendmg an eXIRtmg claRRlficatIOn RYRtem. It doeR
not prohIbIt collectIVe bargammg on thoRe Rub]ectR nor doeR It purport to make
unenforceable any prOVIRIOn about whIch the partIeR come to agreement on thoRe
Rub]ectR m collectIVe bargammg (other than a prOVIRIOn to refer the IRRueR to Hl
tereRt arbItratIOn)
[42] Accordmgly I agree wIth the umon R RubmIRRIOn that neIther RectIOn 51
nor RectIOn 52 of CECBA would preclude the GSB from makmg an order reqmr
mg that the employer comply wIth ArtIcle 7 If Ruch a remedy were warranted.
Enforcmg the partleR own agreement on a claRRlficatIOn RYRtem doeR not amount
18
to determmatlOn of a claRf:nficatlOn RYRtem m the RenRe mtended by RE'C
tlOn 52 of CECBA. Subject to RectlOn 51 and to the prOVIRlOnR of the collectIVe
agreement tRelf, the GSB doeR have JunRchctlOn to enforce prOVIRlOnR that the
partleR have made m theIr collectIVe agreement preRcnbmg the claRRlficatlOn
RYRtem to be uRed m determmmg compenRatlOn for bargammg umt employeeR
[43] Smce I have concluded that the employer conduct complamed of chd not
contravene the collectIVe agreement, thIR gnevance IR dIRmIRRed
Dated at Toronto thIR 4th day of Apnl, 2001
~v~
Owen V (~ray VIce-Chair
19