HomeMy WebLinkAbout2000-0867.Worku.00-12-28 Decision
'~AIiI EMFL E LA .'E
WN EMFL "'EE; E L '~AIiI
GRIEVANCE COMMISSION DE
SETTLEMENT REGLEMENT
BOARD DES GRIE FS
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GSB #0867/00
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
AMAPCEO
(Worku)
Grievor
- and -
The Crown in Right of Ontario
(Ministry of Finance)
Employer
BEFORE Nimal V Dissanayake Vice Chair
FOR THE Stephen Krashinsky, Counsel
GRIEVOR Sack, Goldblatt, Mitchell
Barristers and Solicitors
FOR THE Lucy Siraco, Counsel
EMPLOYER Legal Services Branch
Management Board Secretariat
HEARING December 1 and December 18, 2000
2
PRELIMINARY DECISION
Mr Habte Worku has filed a grlevance dated June 16, 2000,
claiming that he has been discharged by the employer contrary to
the provlslons of the collective agreement
Mr Worku was employed as a mediator at the Disputes
Resolution Group In the Financial Services Commission of the
Ministry of Finance His job involved mediation of disputes
between lnsurance companles and individuals who had suffered
lnJury In motor vehicle accidents Mr Worku:s discharge
followed a complaint by a female employee of an lnsurance
company that (1 ) on February 14, 2000, he made sexual advances
to her while alone In a meeting room and (2 ) that on February
17, 2000, In a similar situation, he put his hand behind her
neck and forcibly kissed her on the lips These alleged
incidents (hereinafter referred to as the AFebruary 2000
incidents@) were the subject of an investigation by an
investigator appointed by the employer, Ms Margaret Buffington
of Buffington & Associates, a private investigation firm Ms
Buffington conducted her investigation pursuant to the employer:s
WDHP Policy She completed the investigation and issued her
3
report to the employer on April 25, 2000, wherein she concluded
that the allegations against Mr Worku had been substantiated
Following the lssuance of Ms Buffington:s Report (Athe
Report@) Mr Worku was issued a letter of termination dated May
19, 2000, which in part read
Re Notice of Termination of Employment
This letter will serve to confirm the matters
discussed between you and Financial Services
Commission Management earlier today
On February 21, 2000 the Financial Services
Commission of Ontario received a report from an
Insurance Company regarding incidents In two
mediation meetings which you had with one of their
Claims Managers (one on February 14 and the other
on February 17, 2000) alleging you assaulted the
Claims Manager
As per the Ontario Public Service:s Workplace
Discrimination and Harassment Prevention Operating
Policy, the matter was referred to an independent
third party, Buffington and Associates, for
investigation Interview were conducted and you
were afforded the opportunity to respond
However, In your response you were unable to
provide any evidence or ralse any substantive
lssues which disproved the allegations
Your conduct on February 14 and February 17, 2000
was inappropriate and constitutes a serlOUS
4
violation of the Workplace Discrimination and
Harassment prevention Operating Policy You
assaulted a member of the public whom we serve and
such behaviour cannot be tolerated You have
violated the trust the Financial Services
Commission of Ontario has placed In you as its
representative and you have caused the reputation
of the Commission to be called into question
FSCO Management has taken into consideration the
credibility of the statements provided and the
conclusions of the investigator, who substantiated
the allegations, and we have concluded that the
appropriate disciplinary response lS termination
Accordingly, this letter will confirm that your
employment with the Financial Services Commission
of Ontario lS terminated for just cause, effective
immediately
The grlevor denies that he engaged In the alleged
misconduct However, the union has moved that regardless of the
meri ts, the Board should, in a preliminary way, declare that the
discipline imposed on Mr Worku, le His discharge on May 19,
2000, was a nullity, because the employer had taken into account
information which was proscribed by the Asunset clause@ In the
collective agreement article 21 5 Article 21, In full, reads
ARTICLE 21- PERSONNEL FILES AND DISCIPLINARY
RECORDS
5
21 1 There shall be only one official
recognized personnel file, which
shall contain personnel
information including, but not
limited to, initial appointment
documents, performance appraisals,
commendations and disciplinary
records
21 2 1 Any document relating to work
performance or disciplinary action
that lS to be placed on an
employee:s personnel file shall be
so placed and a copy supplied to
the employee within a reasonable
time of its preparation
21 2 2 Employees will be made aware of
concerns relating to work
performance within a reasonable
time
21 3 Upon a written request, an
employee shall be glven an
opportunity to reVlew his/her
personnel file, within ten (10 )
calendar days of the request or
such longer period of time as lS
reasonable, In the presence of a
management representative, at a
time mutually agreed upon between
the employee and the manager, at
the employee:s normal work location
or another location as may be
mutually agreed upon between the
employee and the manager
6
21 4 The employee lS entitled to
include his/her own explanation of
a matter, including a disciplinary
incident, as an attachment to the
information being placed In
his/her personnel file
21 5 Any letter of reprimand,
suspenSlon or other sanction will
be removed from the personnel file
of an employee three (3 ) years
following the receipt of such a
letter, suspenslon or other
sanctions provided that the
employee:s personnel file has been
clear of similar offenses for the
past three (3 ) years Any such
letter of reprimand, suspenSlon or
other sanctions so removed cannot
be sued In any subsequent
proceedings Nothing In this
paragraph prevents earlier removal
by the employee:s manager
The unlon:s position lS as follows The investigator had to
make a decision on whether to believe the complainant or Mr
Worku, who had vehemently denied the allegations In concluding
In favour of the complainant, the investigator had taken into
account an allegation by another woman who had been employed in
the same unit as Mr Worku that Mr Worku had, In 1992, made
certain sexual comments to her The unlon points out to the
7
evidence that the employer relied on the inves tiga tor=s report,
solely or at least substantially, In concluding that the grlevor
was guilty of the alleged misconduct It lS the union=s position
that In placing reliance on the Atainted@ report, the employer
had contravened article 21 5 In other words, In making its
decision the employer had used information prohibited by article
21 5 Relying on the judgement of the Divisional Court In
Mol son=s Brewery (Ontario) Limited and Canadian Union of United
Brewery, Flour, Cereal, Soft Drink and Distillery Workers, Local
304, December 20, 1982 (unreported) , upheld by the Court of
Appeal by endorsement dated June 14, 1983, the unlon submits
that In Vlew of the violation of the sunset clause, the Board
should declare the grlevor=s termination to be null and void and
direct that Mr Worku be reinstated with full compensation,
without ability on the part of the employer to re-discipline him
for the same conduct
In Re Mol son=s Brewery (supra), the AsunseU clause read as
follows
In the imposition of discipline, if an employee
has not been formally disciplined for the same or
a related offence for an interval of one year (two
years In the case of suspension) his preVlOUS
offences will not be referred to But, In any
event, discipline imposed will not be referred to
8
after the explry of three years from the date of
discipline
Disagreeing with the arbitrator, the court held that the
clause was mandatory In concluding that the employer had
contravened the clause, the Court found that Ait is apparent that
Mr Burtt and Mr Busch were gOlng to attach significance and
did attach significance to the discipline record without
limitation to the period involved In formulating their
recommendation to Mr Burkett that the employee be discharged @
The Court held that the sunset clause Amust at least mean,
that the company must not attach weight to the previous offences
In reaching its decision with respect to discipline or
discharge@and also stated, AIn our Vlew the respondent company
had no right under the collective agreement to discipline or
discharge the grlevor In circumstances In which it attached
significance or weight to his prlor discipline record @
In the result, the court ordered
It lS our vlew, In the circumstances of this
case, that the respondent company cannot now
discipline or discharge the grlevor by reason of
the incident of February 20, 1981 We can see no
final result to the proceedings other than that
which was requested by the applicant, namely, that
the grievor be reinstated with full compensation
9
The matter lS to go back to the arbitrator That
order should be hers, not ours
In the present case, In the report itself, the investigator
refers to the incident In 1992 as follows
Similar fact evidence was obtained during the
course of the investigation This evidence in and
around 1992, Witness #4 was employed In the same
unit as the Respondent She states that she was
subjected to comments by the Respondent, when the
two of them were alone together She states that
these comments were to the effect of the
following, Ar:d like to take you away for the
weekend@, AYou look nlce today@', Arf I wasn:t
married@ or Arf You weren:t married@ She states
that she felt uncomfortable when these comments
were made, and that they had a sexual innuendo
She states that the matter was dealt with inside
of her own workgroup There were no allegations
of physical contact Documentary evidence
confirms that Witness #4 reported this conduct to
superlors In October 1992, but felt that she had
dealt with the matter herself
The evidence clearly establishes two things First, that In
determining the lssue of credibility between Mr Worku and the
complainant the investigator did place at least some weight on
the 1992 incident Thus at p 6 she wrote
When taken as a whole, the evidence, including the
detailed descriptions of the subject events, the
Re sponden t:s lack of explanation, the evidence of
10
Witness #l's state of upset after the event, the
reports she made to others, and after the second
incident, to her superlor, the similar fact
evidence tends to support Witness #1
Secondly, the evidence also establishes that the employer
accepted the investigator:s report In correspondence with the
unlon following the filing of the grlevance, the employer
states that Athe Managemen t:s decision was made solely on the
basis of the investigator:s report@ and that AThe Investigator:s
Report including the Respondent:s written rebuttal which was
appended, was solely used to make the decision to dismiss the
Respondent which lS already In your pos ses sion@ In the second
stage reply to the grlevance, the employer makes the following
statement
AM:anagemen t also indicated that its decision to
dismiss was based on the investigation report
Before rendering its decision, management was
fully informed of your response to the draft
report and considered your response prlor to
making its decision Management accepted the
investigator:s findings and conclusions @
In Re Molson:s Brewery, based on the language of the sunset
clause before it, the Divisional Court concluded that the
employer there had contravened that clause The Court held that
11
Slnce the provlslon was mandatory, the inevitable result was
that the discharge was a nullity
Before the Board can nullify Mr Worku=s discharge by
applying the reasonlng In Re Mol son=s Brewery, the unlon must
first establish that the employer was in breach of article 21 5
That requlres a review of the evidence in light of the language
of article 21 5
It lS common ground that In 1992 the grlevor received no
discipline as a result of the complaint by the woman Indeed,
it appears that no formal complaint was made and no
investigation took place Instead, the complainant resolved the
situation herself The union argued that in those circumstances
considering the 1992 allegations In 2000 was extremely unfair to
the grlevor Furthermore, it was submitted that by considering
incidents for which no discipline had been imposed In a
subsequent investigation, the employer had contravened its own
WDHP policy In addition, counsel cited arbitral jurisprudence
to the effect that where an employer fails to lmpose discipline
at the time, it was not entitled to rely on the alleged
misconduct later
12
If indeed the employer had contravened any legal obligations
it had in the manner it discharged Mr Worku, the union will be
entitled to argue what legal consequences ought to flow as a
result However, In my Vlew, those lssues do not assist In
determining the present motion, here the unio~s position is that
the grlevor:s discharge was a nullity because the employer had
acted contrary to a specific prOVlSlon of the collective
agreement, namely, the sunset clause article 21 5 As a pre-
requisite for success In this motion, the union must establish
that article 21 5 specifically was contravened
The sole focus of article 21 5 lS on Aany letter of
reprimand, suspenSlon or other sanction@ The provlslon first
obliges the employer to remove letters of reprimand, suspenSlons
and other sanctions from the personnel file of an employee three
years following receipt of the same provided the employee:s file
has been clear of similar offenses for the past three years
Second, the provision mandates that the employer cannot use any
letter of reprimand, suspension or other sanction so removed, In
any subsequent proceeding It lS clear from the language Aany
letter of reprimand, suspenSlon or other sanction@ that article
21 5 lS concerned with discipline imposed on an employee It
envlsages a situation where an employee had been previously
13
disciplined and that the discipline has been placed on the
employee:s personnel file
In my Vlew, article 21 5 ties In with article 20 1 which
stipulates, In part, that Art lS understood that disciplinary
measures will be subject of the principles of progresslve
discipline@ The principles of progresslve discipline obliges
the employer to take a corrective approach In disciplining
employees The corollary to that obligation lS that where an
employee commits a disciplinable act, the employer lS entitled
to take into account that employee:s past disciplinary record
The intent of article 21 5 lS to place a limitation on the right
the employer has to consider an employee:s past disciplinary
record
It lS absolutely clear and undisputed that the grlevor did
not recelve any sanction or discipline as a result of the 1992
allegation Therefore, it lS not a situation that lS addressed
by article 21 5 In other words, article 21 5 has no
application to the facts In the present case
The Board reiterates that this decision does not rule upon
the unlon:s position that for a number of other reasons the
14
employer was not entitled to resurrect and investigate the 1992
allegation In the course of disciplining Mr Worku for the
February 2000 incidents The unlon lS entitled to pursue those
lssues and to argue what consequences should follow if it lS
found that the employer:s investigation and decision-making
process was flawed This decision is confined to a finding that
the employer:s decision making process, however else it may have
been flawed, did not contravene the specific obligations it had
under article 21 5
In the result, the union:s motion is denied I remain seized
to deal with all outstanding lssues related to the grlevance
Dated at Hamilton, this 28Ml day of December, 2000
~~
..:'II-..... 'lor
- ':~ I ~ ~~ 'u _~
.. ~ -
Nimal V Dissanayake, Vice-Chair