HomeMy WebLinkAbout2000-1604.Ramji.02-01-22 Decision
~~~ o@~o EA1PLOYES DE LA COURONNE
_r11, i~~i~~~i~T DE L "ONTARIO
COMMISSION DE
REGLEMENT
"IIIl__1I'" BOARD DES GRIEFS
Ontario
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GSB# 1604/00
UNION#OLB522/00
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Liquor Boards Employees' Union
(RamJI)
Grievor
-and-
The Crown III RIght of OntarIo
(LIqUor Control Board of OntarIo)
Employer
BEFORE Nimal V DIssanayake Vice-Chairperson
FOR THE GRIEVOR Ursula Boylan
Counsel
Koskie Minsky
BarrIsters & SOlICItorS
FOR THE EMPLOYER AlIson Renton
Counsel
Legal ServIces
LIquor Control Board of OntarIo
HEARING December 13 2001
DECISION
This decIsion relates to a grievance dated December 23, 2000, filed by Mr
Rahim Ramjl ("grlevor"), wherein he alleges that he was dismissed In breach of article
26 4 of the collective agreement.
The grlevor commenced his employment with the LCBO on July 10, 2000 at ItS
Durham Logistics FacIlity In Oshawa, Ontario, as a probationary casual employee
Under article 31 5, his probation period would have ended on or about January 9, 2001
However, prior to that, the grlevor's employment was terminated on December 13, 2000
by the following letter.
Our records Indicate that you began your employment with the
LCBO on July 10, 2000 Since that time there have been numerous
occasions where management has counselled you both verbally
and In the form of a letter
You were verbally counselled on July 20, 2000 for failure to sWipe In
or out. Following thiS however, you failed to sWipe your card on
September 25, September 27, October 26 and December 4,2000
You were verbally counselled on August 10, 2000 for returning late
from break. You were then late for the start of your shift on August
24, and September 29, 2000 You were late returning from break
again on October 6, 2000 A letter was Issued to you on October
10, 2000 regarding your punctuality
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You were Issued a Letter of Counselling on September 1, 2000
regarding you low/poor productivity dUring the week of August 28 to
September 1, 2000 On September 7, 2000 you were verbally
counselled for excessive breakage On September 27, 2000 you
were verbally counselled for errors on the MPL deck.
You were verbally counselled on November 27, 2000 for horseplay
On December 4, 2000 you were Issued a Letter of Counselling for
horseplay
It must also be noted that you have left work early due to sickness
on October 11, 2000 at 5 00 pm, November 24, 2000 at 7 55 pm,
and Decem ber 11, 2000 at 6 30 P m The Importance of good
attendance and punctuality In the workplace, and the consequences
of poor attendance and punctuality, are outlined In the "Terms and
Conditions of Employment" which you received dUring the
recruitment and selection process and In the "Durham Regional
Warehouse Employee Orientation Kit" which was reviewed dUring
your Orientation
Accordingly, due to your excessive amounts of Infractions, your
absenteeism and lateness, and In light of your probationary status,
your employment with the LCBO IS term Inated effective
Immediately
The union relied on the follOWing provIsions of the collective
agreement.
264 The Employer shall not discipline or dismiss an employee
without just cause
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277 An employee claiming he/she has been dismissed without
just cause shall be entitled to file a grievance commencing
at STAGE 3 provided he/she does so within ten (10) days
of the date of the dismissal
The employer did not question the grlevor's entitlement to grieve his dismissal
under the collective agreement. It was not the employer's position that thiS was a non-
disciplinary release of a probationary employee for unsuitability On the contrary, the
employer's position was that the grlevor was dismissed for just cause In thiS regard,
the employer argued that a much lower standard of just cause IS required to dismiss a
probationary employee Counsel accepted that In the circumstances the employer had
to establish a culminating Incident. It was argued that an Incident of leaving early on
December 11, 2000 was a culminating Incident which constituted just for discharge,
based on the prior Infractions The union did not disagree with the proposition that a
lower standard of just cause was required to discharge a probationary employee
However, the union's position was that the employer did not have just cause even at a
lower standard to dismiss the grlevor on December 13,2000
The employer led ItS eVidence first. Mr Ian McCallum, the P M Operations
Manager, testified that the grlevor was dismissed on his recommendation He testified
about the past Infractions on the part of the grlevor set out In the letter of term Inatlon,
and the counselling provided to the grlevor In that regard It was conceded that all of
the counselling was non-disciplinary Mr McCallum stated that the employer had the
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authority to discipline a probationary employee, but agreed that the grlevor had never
been disciplined at any time prior to his dismissal
The union called no eVidence, and took the position that the eVidence
tendered by the employer failed to establish just cause to any standard On that basIs It
was submitted that the grievance should be upheld
The past Infractions on the part of the grlevor relied upon by the employer fall
Into five categories (1) work performance/productivity (2) horseplay (3) failure to sWipe
In/out card (4) lateness (5) leaving work prior to end of shift. With regard to the first four
categories, the union did not dispute the Infractions alleged Nor did the union deny that
the grlevor received the non-disciplinary counselling as stated In the letter However,
the union subm Itted that by December 13, 2000, the grlevor had corrected his ways with
regard to those four categories As union counsel put It, "the non-disciplinary
counselling had exactly the desired result" Counsel argued that the employer's
decIsion not to discipline the grlevor for any of those Infractions Indicated that It did not
consider the Infractions to be serious enough to be worthy of discipline Instead, the
employer chose to correct the situation through counselling, and the counselling
achieved exactly that result. In these Circumstances, It was submitted, that on
December 13, 2000 the employer was not entitled to rely on past Infractions which had
been corrected follOWing non-disciplinary counselling
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With regard to the Instances of leaving work early, the union's position was
that the grlevor left work early for legitimate reasons and after Informing his supervisor
Therefore, there was no culpability on his part. It was particularly pOinted out that the
Infraction that triggered the December 13, 2000 dismissal - the alleged culminating
Incident - was the Incident of leaving early on December 11, 2000 It was subm Itted that
the grlevor was not culpable In that regard, and that for that reason alone the employer
was not entitled to dlsm ISS the grlevor on December 13, 2000 as It chose to do
The eVidence IS that upon his hire, the grlevor signed acknowledging receipt of
a document "Terms and Conditions of Casual Employment", which Included the
following statement. "Work performance, punctuality and attendance are monitored on
an on-going basIs Absenteeism, tardiness and/or poor performance will result In
termination of employment"
DUring his exam Inatlon-In-chlef, Mr McCullum was asked why he
recommended that the grlevor's employment be terminated He replied that his
recommendation was based on the grlevor's probation report which recorded Instances
of "lateness, absences, tardiness and poor job performance"
Under cross-examination Mr McCullum agreed that after the grlevor received
a letter of counsel on October 10, 2001 with regard to lateness, there had been no
further Instances of lateness on the grlevor's part. He agreed that since October 10th,
the lateness problem had been rectified Similarly, Mr McCallum agreed that the
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grlevor's probation report Indicated that since the counselling the grlevor received on
September 27, 2001, there had been no performance problems except for the Incident
of horseplay on December 4, 2000, for which he received a further letter of counsel
Based on that eVidence union counsel pOinted out that as of December 13,
2000, there had been no lateness Issues for two months and no performance problems
for 2% months The grlevor had rectified his lateness and performance deficiencies
several months before his dismissal Counsel pOinted to Mr McCallum's agreement
under cross-examination that the probation report Indicated that by November 17, 2000,
the grlevor was an "OK" employee The only recent Infraction was an Incident of
horseplay which only attracted a non-disciplinary counselling letter
Now I turn to the eVidence relating to the Incidents of leaving early on October
11th, November 24th and December 11th of 2000 As noted, It IS that last Incident on
December 11th that IS relied upon by the employer as constituting the "culminating
Incident", which entitled It to rely on all of the prior Infractions
The eVidence IS that on October 11, 2000, the grlevor left work early claiming
that he was sick. Mr McCallum agreed under cross-examination that the grlevor
Informed management before he left, that thiS was the first occasion where the grlevor
had been absent due to sickness, and further that he had no reason to believe that on
October 11 th the grlevor was not actually sick.
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The eVidence IS that on November 24, 2000 the grlevor left early claiming that
he had to leave because he had received a call that his apartment had been broken
Into Mr McCallum testified that when the grlevor stated that he had to leave, he
Informed the grlevor that his absenteeism was "on a bubble" and added, "you know
what you have to do"
Mr McCallum testified under cross-examination that on December 11, 2000,
the grlevor Informed that he had to leave because his apartment had been broken Into
again Mr McCallum said "Didn't you say the same thing on November 24th?" and the
grlevor replied "yes" According to Mr McCullum he then said to the grlevor "This does
not Sit well with your probation status here ThiS makes your absenteeism 3 days In a
short period Do you understand that?" The Grlevor replied "yes" Mr McCullum asked
"Do you stili feel you have to leave?' and the grlevor replied "yes" Mr McCullum was
asked whether he warned the grlevor, after he stated that he stili felt he had to leave,
that he would be discharged If he left. Mr McCullum replied "No I didn't discuss that at
all" When asked "why not", Mr McCullum replied, "I didn't feel It was the place to do It.
He said he had to leave"
As noted, the employer's position IS that there was just cause for the grlevor's
discharge Therefore, It follows that the onus IS on the employer to establish a
culminating Incident - that around the time of his discharge the grlevor engaged In
conduct which Justified some form of discipline Once that onus IS met, and only then, It
becomes necessary to consider whether that conduct constituted just cause for
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discharge, In light of his past record, taking Into account the fact that the grlevor was a
probationary employee
DUring cross-examination, Mr McCullum stated several times, that the grlevor
was discharged on the basIs of his overall record However, where an employer
purports to discipline a probationary employee, the well established principles relating to
discipline continue to apply, albeit to a much less stringent standard Mr McCullum
conceded that the grlevor could have been disciplined for his past Infractions relating to
lateness, poor productivity, horseplay, failure to sWipe, etc However, In each case the
employer elected not to address those situations by way of discipline Instead, the
employer resorted to non-disciplinary counselling Having elected to do so at the time,
the employer IS not entitled some months later to again discipline the grlevor for the
same Infractions
Moreover, the employer has failed to establish that any of the "leaVing early"
Incidents gave rise to just cause for any form of discipline On October 11, 2000, the
grlevor was at work but left early due to Illness It IS agreed that he Informed
management before he left. There IS no suggestion that the grlevor was not In fact III at
the time Nor IS there any eVidence that management In any way adVised the grlevor
that he was not authorized to leave early, or that any Investigation was made as to the
legitimacy of the grlevor's claim that he was III Particularly considering that thiS was the
first and only time that the grlevor had left early claiming to be III, and considering the
employer's failure to make any Investigation In that regard, one must accept the
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grlevor's claim that he was In fact III that day Illness IS a legitimate reason for being
absent from work. An employee, even a probationary employee, may not be disciplined
for that.
Similarly, on November 24, and December 11, 2000, the grlevor Informed
management that he had received calls adVISing that his apartment had been
burglarized and that he had to leave If management considered that he had no
authority to leave, It was Incumbent to so adVise A vague statement that his leaving
early "will not Sit well with your probationary status" at most suggests that there will be
a negative Impact on the grlevor's probation record It certainly does not convey to the
grlevor that he had no approval to leave early and that If he left Without approval he
would be discharged
Before the employer can discipline the grlevor for any of the "leaVing early"
Incidents It must be established that the grlevor was In some way culpable Mr
McCullum agreed that Illness IS a legitimate reason to be absent. With regard to the
other two Incidents Mr McCullum pOinted out that Within a short period the grlevor had
tWice claimed that his apartment had been broken Into ObViously, he was SUSpICIOUS
about the truth of that claim However, mere suspicion IS not suffiCient grounds to
discipline any employee, Including a probationer It was open for the employer to
Investigate the truth of the grlevor's claim before discharging him It did not do so
Other than hint that It IS Implausible that the same apartment will be burglarized tWice In
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a short period, no eVidence was adduced to contradict the grlevor's claim that his
apartment was In fact burglarized tWice
The JUrisprudence recognizes that the principles relating to discipline and
discharge will be applied less stringently, where the employee IS a probationary
employee Thus for example, misconduct which will give rise to just cause to suspend a
seniority employee, may be sufficient to Justify the discharge of a probationary
employee However, arbitrators have not recognized that employers are entitled to
discipline and discharge probationary employees with Impunity In disregard of all the
basIc principles Here the grlevor was discharged for alleged just cause As In any
other case, the onus rests on the employer to establish just cause for discharge, albeit
the standard of just cause required would be lesser than what IS required for the
discharge of a seniority employee In the present case the employer failed to establish
just cause for discipline to any standard It had addressed the grlevor's past Infractions
through non-disciplinary measures It was not entitled at a later pOint of time to decide
to discipline the grlevor for the same Infractions With regard to the leaving work early
Incidents, the employer has failed to establish any culpability on the grlevor's part.
For all of those reasons the grievance IS allowed The employer IS directed to
reinstate the grlevor In his former position at the same pOint In the probation period he
stood at the time of his discharge Additionally, the grlevor IS entitled to be
compensated for all losses that resulted from his discharge
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The Board remains seized In the event the parties have any disputes with
regard to the proper Implementation of thiS decIsion
Dated at Toronto, thiS 22nd day of January, 2002
~ .,*wW
;. . ...... . .f :. . ...<<..<::~
Nlmal V Dlssanayake, Vice-Chairperson
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