HomeMy WebLinkAbout2002-2427.Union Grievance.03-10-20 Decision
Crown Employees Commission de ~~
Grievance Settlement reglement des griefs
Board des employes de la
Couronne
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GSB#2002-2427
UNION#2002-0999-0023
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontano PublIc ServIce Employees Umon
(Umon Gnevance) Grievor
- and -
The Crown In RIght of Ontano
(Management Board Secretanat) Employer
BEFORE Richard Brown Vice-Chair
FOR THE UNION Richard Blair
Ryder Wnght Blair & Doyle
BarrIsters and SOlICItorS
FOR THE EMPLOYER Sean Kearney
Counsel
Management Board Secretanat
Written Submissions July 7 and 21 2003
2
DECISION
The umon claims call-back pay for some of the employees who provIded essentIal or emergency
servIces dunng the eIght-week stnke In early 2002 The polIcy gnevance concerns payment for call
back, standby and on-call, but thIS decIsIOn deals only wIth call-back pay
I
EntItlement to call-back pay In one specIfic scenano was addressed In an earlIer decIsIOn, dated June
5 2003 ansIng from the polIcy gnevance and an IndIVIdual gnevance filed by AlIson Ducette, GSB
FIle No 1702/02 Ms Ducette, a transportatIOn enforcement officer was desIgnated as an essentIal
servIces worker Dunng the first four weeks of the stnke she was scheduled to work three ShIftS of
7 25 hours weekly at the Lancaster truck InSpectIOn statIOn. A schedule posted before the
commencement of the stnke IndIcated she was reqUIred to work on March 27 28 and 31 A schedule
posted on March 27 2002 IndIcated she was reqUIred to work on Apnl4 5 and 7 On Apnl 2, when
Ms Ducette was not scheduled to work, a manager phoned her at home, at approxImately 6 00 a.m
and asked her to report for duty She worked approxImately 5 25 hours that day and was paid the baSIC
hourly rate for tIme spent on the Job
In concludIng Ms Ducette and others In analogous CIrcumstances were entItled to call-back
pay I wrote
The applIcatIOn of the law to the facts at hand IS straightforward. Ms
Ducette was desIgnated to proVIde essentIal servIces and dId proVIde such
servIces dunng the stnke AccordIngly she was covered by the [expIred]
collectIve agreement from the first day of the work stoppage to the last.
She left her place of work at the end of her scheduled shIft on March 31
she was called back to work on Apnl 2, before her next scheduled ShIft on
Apnl4 In these CIrcumstances, she was entItled to call-back pay as
specIfied In artIcle ADM9 1 of the collectIve agreement. (page 4)
That rulIng dealt exclusIvely WIth Ms Ducette and other essentIal employees who were called back to
work on a non-scheduled day In the mIdst of a block of scheduled shIfts, when they had already
worked one such shIft and were slated to work another Counsel agreed that entItlement to call-back
pay In other scenanos would be addressed by way ofwntten submISSIOns after they receIved the first
deCISIOn.
3
II
The employer submIts the only employees entItled to call-back pay are those In CIrcumstances
analogous to Ms Ducette's sItuatIOn. The umon contends both essentIal and emergency employees are
entItled to call-back pay for all "non-scheduled" ShIftS worked dunng the stnke As well as essentIal
employees In CIrcumstances analogous to those In the Ducette case, the umon's claim encompasses
employees In the folloWIng scenanos
1 Emergency workers In CIrcumstances analogous to Ms Ducette-I e those wIth
scheduled ShIftS who were called back to work on a non-scheduled day In the
mIdst of a block of scheduled ShIftS, when they already had worked one such ShIft
and were slated to work another
2 Both essentIal workers and emergency workers wIth scheduled ShIftS who were
called In to work between the commencement of the stnke and the first scheduled
ShIft worked dunng the work stoppage
3 Both essentIal workers and emergency workers wIth scheduled shIfts who were
called In to work between two blocks of scheduled ShIftS,
4 Both essentIal workers and emergency workers wIth scheduled ShIftS who were
called In to work between the last scheduled ShIft worked dunng the stnke and the
end of the work stoppage
5 Emergency workers wIth no scheduled ShIftS who were called In to work at any
tIme dunng the stnke
III
To be entItled to call-back pay an employee must have been covered by the 1999-2001 collectIve
agreement and must have met the entItlement cntena prescnbed by that agreement. Coverage under
the collectIve agreement IS addressed here and In the next sectIOn of thIS award. The terms of the
collectIve agreement are conSIdered In the final two sectIOns
It IS common ground that the expIred collectIve agreement applIed not only to essentIal
employees but also to emergency employees wIth scheduled ShIftS The dIspute about coverage under
the collectIve agreement IS lImIted to emergency employees wIth no scheduled ShIftS Counsel for the
employer contends "unscheduled emergency workers" (page 2) were not covered by the call-back
provISIOns In the agreement. Umon counsel takes the OppOSIte vIew.
SImply put, the collectIve agreement, In ItS entIrety governs both essentIal
and emergency workers dunng the labour dIspute once such a worker has
been requested and commences work, they are entItled to whatever
premIUm, If any the collectIve agreement proVIdes for the work In
4
questIOn. Thus, for eIther employee, If the precondItIOns reqUIred to satIsfy call back
entItlement are met In respect of the ShIft for whIch the IndIVIdual has
been called, then they are entItled to the premIUm (page 2)
CollectIve-agreement coverage IS governed by the document entItled "CondItIOns for the 2001-
2002 OPS-OPSEU EssentIal ServIces and CollectIve Agreement NegotIatIOns" (the condItIOns
document) dated September 20 2001 The first and fourth paragraphs of that artIcle pertaIn to
emergency employees
All collectIve agreement provISIOns apply to essentIal and emergency
workers wIthout InterruptIOn save only that AppendIX 9 and AppendIX 18
shall not apply
For those employees who are used to perform emergency servIces as
proVIded In the emergency servIces part of the essentIal servIces
agreements and as reqUIred by the Employer the above terms and
condItIOns of employment apply After determInIng that an employee IS to
be used to perform emergency servIces work, the above terms and
condItIOns of employment apply
RelYIng upon the fourth paragraph of artIcle C3a, employer counsel submIts
It IS the Employer's submIssIOn that thIS language IS clearly Intended to
restnct any CollectIve Agreement entItlements of unscheduled Emergency
"",orkers to that speCIfic tIme penod In whIch It has been determIned that
they wIll work. Consequently If It IS determIned that an Emergency
worker wIll work on a Monday and a Thursday he or she IS only entItled
to call-back If called back In to work between the shIft completed on the
Monday and the shIft scheduled on the Thursday SImply put, an
Emergency worker does not become entItled to call-back (or any other
CollectIve Agreement proVISIOns) for the duratIOn of the labour dIsruptIOn
SImply because they reported to work on one occaSIOn or an number of
occaSIOns when those occaSIOns were not pre-determIned.
For those who perform scheduled Emergency "",ark there IS at least
a defined penod dunng whIch they proVIde emergency work dunng a
rotatIOn and therefore may be entItled to call-back and related benefits
However unscheduled Emergency "",orkers report to work on an
occaSIOnal baSIS WIth lIttle notIce and cannot pOInt to a tIme penod In
whIch they would become entItled to call-back. TheIr entItlements
necessanly end at the completIOn of theIr shIft and only recommence
when they report for theIr next shIft. They do not enJoy any entItlements
dunng the Intervemng tIme penod between ShIftS because there has been
no determInatIOn that they wIll be scheduled to work at the tIme that theIr
ImtIal shIft comes to a close Had such a determInatIOn been made by the
5
end of the first ShIft (e g. they work on Monday and agree that same day to report on
Fnday) then they may become entItled to call-back If they are called In
pnor to the next scheduled ShIft (e g. they are called In on Wednesday)
As a result, It IS clear that on the speCIfic shIft that an unscheduled
Emergency rwrker IS proVIdIng servIces he or she IS entItled to receIve the
full benefits of the CollectIve Agreement. However In the absence of a
subsequent scheduled shIft at that tIme dunng that rotatIOn, the
unscheduled Emergency worker's entItlements come to an end and only
recommence In the event that It IS later determIned that he or she wIll
provIde emergency servIces agaIn. (pages 2 and 3 emphaSIS added)
In support of thIS argument, counsel relIes upon two decIsIOns dealIng wIth the applIcatIOn of an
expIred collectIve agreement to emergency employees dunng the first OPSEU stnke In 1996 (1)
OPSEU (Cousins) and Ministry of Solicitor General and Correctional Services decIsIOns dated July
23 1996 GSB FIle No 822/96 (Roberts) (2) OPSEU (Burns) and Ministry of Solicitor General and
Correctional Services decIsIOns dated July 23 1996 GSB FIle No 823/96 (Roberts)
IV
The Cousins and Burns decIsIOns were made agaInst the backdrop of an earlIer condItIOns document
contaInIng a provISIOn IdentIcal to the fourth paragraph of artIcle C3a of the current document. The
facts and rulIngs In these two cases were revIewed by me In OPSEU and Management Board
Secretariat, GSB FIle No 1510/02, dated December 2,2002, a case dealIng wIth the entItlement of
essentIal and emergency employees to holIday pay for Good Fnday and Easter Monday In 2002
The gnevor In Cousins was desIgnated as an emergency employee her
"name appeared on a lIst of personnel to be called In to replace any
essentIal employees who were away from work" (page 1) She claimed
reImbursement for dental expenses Incurred by famIly members on March
7 and 26 On March 20 she was scheduled to work on March 30 and 31
and Apnll 2, and 5 The umon contended the gnevor was entItled
throughout the stnke to dental benefits, under the expIred collectIve
agreement, because she had been desIgnated to perform emergency
servIces AccordIng to the employer her entItlement was lImIted to dental
work done on days she reported for duty Vice-Chair Roberts reJected both
of these arguments as unsupported by the wordIng of the applIcable
condItIOns document, dated January 11 1996
He relIed upon the thIrd paragraph In artIcle C 1 of the 1996 document
whIch IS IdentIcal to the fourth paragraph In artIcle C3a of the 2002 verSIOn
quoted above Mr Roberts wrote
ThIS wordIng dId not say that once an employee actually commenced the
performance of emergency servIces work, he or she would be covered by
the collectIve agreement. Instead, It stated that "the collectIve agreement
wIll apply" after "determInIng that an employee IS to be used to perform
6
emergency servIces work." This made the key to application of the collective
agreement the date uponlJ, hich the employer actually determined to use
an employee in this lJ,ay
In my opinion, the date upon lJ, hich the employer determined
that the grievor lJ,ould be used to perform emergency services lJ,ork lJ,as
the date upon whIch she was scheduled to work dunng the stnke, i.e
March 20 1996 Pnor to that date, there was too much uncertaInty The
gnevor was Just one among a number of employees deemed qualIfied to
perform such work. She mIght never have been called upon to work
dunng the stnke Once the gnevor was scheduled to work, however all
uncertaInty came to an end. The employer had "determIned" to use the
gnevor to perform emergency servIces work WIthIn the meamng of the
"CondItIOns" agreement. From that date until the completion of
pelformance of the lJ,ork, the provisions of the collective agreement--
including the dental benefit plan -- applied to the grievor
ThIS means that when dental servIces were proVIded to the
gnevor's husband, Robert, on March 26 1996 the gnevor was covered by
the benefit plans Included In the collectIve agreement. When dental
servIces were proVIded to her son, Aaron, on March 7 1996 however the
gnevor was not covered. (pages 4 and 5 emphasIs added)
In short, the condItIOns document was Interpreted to mean that entItlement to dental benefits
began when an employee was scheduled to work and ended when all scheduled work was
fimshed.
The gnevor In Burns was a correctIOnal officer Officers at each InstItutIOn were
dIvIded Into two groups, WIth essentIal servIces beIng proVIded by one group for the first
penod of two weeks, then by the other group for the next two weeks, and so on. Dunng any
two-week penod when a partIcular group of employees was not proVIdIng essentIal servIces,
they could be called upon In an emergency The gnevor vISIted hIS dentIst on the second day of
the stnke, when he was avaIlable to perform emergency servIces but not reqUIred to proVIde
essentIal servIces His entItlement to be reImbursed for dental benefits was determIned by
reference to the essentIal servIces umbrella agreement for the correctIOnal servIces bargaInIng
umt. (The deCISIOn makes no mentIOn of the condItIOns document conSIdered In Cousins) The
relevant proVISIOns of the umbrella agreement stated
6 All proVISIOns of the collectIve agreement shall apply to bargaInIng umt
employees desIgnated to proVIde emergency servIces under thIS
agreement, or as agreed to by the partIes at the central table
21 (c) It IS understood that employees are only deemed to be essentIal for
the rotatIOnal penod dunng whIch they are reqUIred to work. It IS also
understood that at all other tImes they are deemed to be emergency servIce
personnel
ApplYIng these sectIOns to the facts at before hIm, Mr Roberts wrote
EquatIng "desIgnated" under sectIOn 6 of the emergency servIces
agreement WIth "deemed" under sectIOn 21 (c) of the umbrella agreement
would lead to the conclusIOn that the partIes Intended the collectIve
7
agreement to apply to all correctIOnal officers In the bargaInIng umt throughout the
entIre penod of the stnke Throughout thIS penod, correctIOnal officers
were deemed under the umbrella agreement to be eIther essentIal workers
or emergency servIces personnel AccordIng to the submIssIOns of the
umon, the collectIve agreement would apply to them regardless of whIch
they were deemed to be It would not matter If a correctIOnal officer were
ever called In to perform emergency servIces work. It would not matter If
the correctIOnal officer spent all of hIS non-essentIal rotatIOn of the pIcket
lIne To ascribe so far-reachIng an IntentIOn to the partIes--and In
partIcular the employer--would be unreasonable
It seems to me that the more reasonable intelpretation of
designated under section 60fthe emergency services agreementyt,ould
be to equate it to scheduled or called in by the employer to provide
emergency service SchedulIng or callIng In an employee for thIS purpose
would seem to be an appropnate pOInt at whIch to tngger applIcatIOn of
the collectIve agreement to an otherwIse-stnkIng employee It IS then that
the nghts and responsIbIlItIes of the employer and employee under the
emergency servIces agreement crystallIze The employer expects to
receIve emergency servIces at a specIfic tIme from a specIfic employee
The employee IS reqUIred to provIde them. In return, the employee
reasonably expects to receIve the benefit of the collectIve agreement.
In the present case, the gnevor Incurred hIS dental expense on the
day after the commencement of the stnke At that time he yt,as deemed to
be emergency services personnel under the umbrella agreement but had
not been scheduled or called in by the employer to perform emergency
serVIces. Accordingly the collective agreement did not apply to the
grievor at the time of his dental expense and he cannot claim
reImbursement under the dental benefit plan of the agreement. (pages 3
and 4 emphasIs added)
In other words, the gnevor's claim for reImbursement was demed because hIS
dental expenses had been Incurred before he had been called in or scheduled to
work as an emergency employee. (pages 6 to 9 emphasIs added)
As the fourth paragraph of the current condItIOns document IS IdentIcal to the
provISIOn Interpreted by Vice-Chair Roberts In Cousins I went on to conclude the rulIng
In that case "contInues to embody the rules determInIng when emergency employees
enJoy the benefit of the collectIve agreement" (page 15) SummanzIng thIS rulIng, I
wrote
An emergency worker was covered by the collectIve agreement In the
Interval between beIng scheduled to work and completIng all scheduled
work. The collectIve agreement dId not apply to such an employee before
beIng scheduled to work or after all scheduled work had been completed.
(page 18 emphasIs added)
ThIS rulIng was clanfied In a later decIsIOn, dated October 20 2003 In the same case
8
In saYIng an emergency employee's coverage under the collectIve agreement begIns
wIth "beIng scheduled to work" I dId not Intend to treat a ShIft posted as
part of an employee's weekly or bIweekly schedule dIfferently from a shIft
for whIch he or she IS called back on short notIce Rather I meant to
afford the same treatment to these two methods of summomng employees
to work, Just as Vice-Chair Roberts dId In OPSEU (Burns) and Ministry of
Solicitor General and Correctional Services deCISIOns dated July 23
1996 GSB FIle No 823/96 In that case, he wrote "scheduling or calling
in an employee would seem to be an appropnate pOInt at whIch to
tngger applIcatIOn of the collectIve agreement" (page 4 emphasIs added)
The meamng of thIS rulIng IS best Illustrated by USIng a concrete example
ConsIder an employee who was reqUIred to work on March 25 26 and 27
accordIng to a schedule posted (or a call back made) on March 22
Coverage under the collectIve agreement would begIn WIth the postIng of
the schedule (or the makIng of the call back) on March 22
As to when coverage under the collectIve agreement ends, the
Intenm award says the agreement applIes dunng the penod between beIng
scheduled to work and "completIng all scheduled work." In other works,
coverage stops when all scheduled work IS completed. The partIes'
dIffenng InterpretatIOns of thIS rulIng can be Illustrated by reference to the
hypothetIcal employee dIrected on March 22 to work ShIftS on March 25
26 and 27 AccordIng to the argument advanced by counsel for the
employer the collectIve agreement would cease to apply to thIS person on
March 27 If as of that date he or she had not yet been assIgned a later
shIft. AccordIng to the pOSItIOn taken by umon counsel, coverage would
contInue untIl the end of the stnke or In the alternatIve, untIl the
completIOn of the last work performed dunng the work stoppage, even If
that work was not aSSIgned untIl after March 27
In my VIew management's pOSItIOn IS the correct one The umon's
pnmary argument must be reJected because It does not fit WIth the
language of the Intenm award. That deCISIOn holds coverage under the
collectIve agreement ends WIth the completIOn of the work aSSIgned, not
WIth the termInatIOn of the work stoppage I am not persuaded by the
umon's alternatIve argument because It IS InCOnsIstent WIth the rulIng In
OP SEU (Cousins) and Ministry of Solicitor General and Correctional
Services deCISIOns dated July 23 1996 GSB File No 822/96 whIch was
adopted In the Intenm award. In Cousins Vice-Chair Roberts wrote
In my OpInIOn, the date upon whIch the employer "determIned"
that the gnevor would be used to perform emergency servIces
work was the date upon whIch she was scheduled to work dunng
the stnke, i.e March 20 1996 Prior to that date there lJ,as too
much uncertainty The grievor lJ,as just one among a number of
employees deemed qualified to perform such lJ, ark. She might
never have been called upon to lJ,ork during the strike Once the
grievor lJ,as scheduled to lJ,ork, hOlJ,ever all uncertainty came to
an end The employer had "determIned" to use the gnevor to
perform emergency servIces work WIthIn the meamng of the
"CondItIOns" agreement. From that date until the completion of
9
performance of the Yf,ork, the provisions of the collective agreement applied
to the grievor (page 5 emphasIs added)
ApplIed to the hypothetIcal employee descnbed above, thIS passage means
coverage under the collectIve agreement would end when the scheduled
work was completed on March 27 The reason the collectIve agreement
would not apply after that date IS that no further emergency work had been
assIgned before then and there was "too much uncertaInty" as to whether
any would be assIgned later (pages 2 to 3)
Based upon my earlIer rulIngs, I conclude the expIred collectIve agreement
applIed to emergency workers In the Interval between beIng called back to work and
completIng the assIgnment for whIch they had been called, regardless of whether they
also had scheduled hours dunng the work stoppage AccordIngly such an employee
would be entItled to call-back pay If she or he met the cntena determInIng entItlement to
such pay as set out In the collectIve agreement.
V
I now turn to consIder the call-back provIsIOns In the 1999-2001 collectIve agreement. ArtIcle
ADM9 1 deals wIth call-back pay for employees In the admInIstratIve bargaInIng umt:
An employee who leaves hIS or her place of work and IS subsequently
called back to work pnor to the startIng tIme of hIS or her next scheduled
ShIft shall be paid a mImmum of four (4) hours' pay at one and one-half
(1I1z) tImes hIS or her basIc hourly rate
The call-back provIsIOns for employees In other bargaInIng umts are IdentIcal
As to the applIcatIOn of these provIsIOns to essentIal and emergency employees, counsel for the
employer submIts
Consequently It IS clear that call-back IS only owed to a classIfied
employee when two specIfic condItIOns are met (i) the worker has already
worked a shIft and (iI) the worker IS beIng called In pnor to hIS or her next
scheduled shIft. As a result, If the worker has not worked a ShIft yet dunng
a rotatIOn dunng a labour dIsruptIOn or IS not scheduled to work agaIn
dunng that rotatIOn then call-back does not apply (page 3)
AccordIng to thIS lIne of argument, entItlement to call-back pay for work performed dunng the
stnke IS lImIted to employees In CIrcumstances analogous to Ms Ducette-I e essentIal employees
or emergency employees wIth scheduled ShIftS who were called back to work on a non-scheduled
day In the mIdst of a block of scheduled ShIftS, when they already had worked one such ShIft and
were slated to work another
10
The employer's argument rests partly upon the premIse that both the last ShIft worked before
the stnke and the first worked after should be Ignored when determInIng whether call-back pay IS
owed for work performed dunng the work stoppage Counsel for the employer submIts
A labour dIsruptIOn In the OPS envIronment effectIvely severs any
contInuum and creates a new system In whIch EssentIal and Emergency
workers provIde specIfied servIces In the mIdst of a stnke (page 7)
Counsel for the umon rejects the premIse that work done dunng the stnke should be vIewed In
IsolatIOn.
[T]he commencement of the labour dIsruptIOn does not render a nullIty
those events whIch occurred ImmedIately pnor to ItS commencement. It IS
not, as Employer counsel suggests, a new set of condItIOns eXIstIng In
IsolatIOn from the pre-stnke condItIOns rather It IS a set of condItIOns
whIch apply wIthout InterruptIOn, to the persons affected by It. ThIS IS
Important because the submIssIOns of Employer counsel urge the Board to
Ignore both work done pnor to the commencement of the stnke and work
done after ItS conclusIOn. [I]t IS necessary to consIder thIS work done
pnor to the stnke and after ItS conclusIOn In determInIng the entItlements
of the IndIVIduals who were reqUIred to work dunng ItS currency (page 2)
Umon counsel contends employees are entItled to call-back pay for all unscheduled ShIftS
worked dunng the stnke because each such ShIft "carned wIth It the Inconvemence of beIng called out
on an unscheduled basIs-the underlYIng reason for call back pay" (page 5) As to thIS beIng the
purpose of call-back pay counsel relIes upon the folloWIng passage from Board of School Trustees of
School District No 39 (Vancouver) and International Union of Operating Engineers (1995) 47
L.AC (4th) 248 (HicklIng)
The purpose of the [call-out] clause IS not to compensate for hours actually
worked but for the Inconvemence of beIng called out to work dunng one's
off-duty hours (page 264)
ThIS passage was cIted wIth approval and applIed by thIS board In OPSEU (Elliot) and Ministry of
Labour FIle No 1282/97 decIsIOn dated November 10 1999 (Bnggs)
VI
TakIng a lIteral approach to InterpretIng ADM9 1 I see no reason to dIscount an employee's last
shIft before the stnke and first shIft after for the purpose of determInIng entItlement to call-back
pay However a collectIve agreement should be construed wIth an eye not only to contractual
language but also to the purpose underlYIng It.
11
Those who negotIated the call-back provIsIOns In the collectIve agreement dId so wIth theIr
pnmary focus on the typIcal scenano of an employee beIng called back to work when no stnke or
lockout IS underway In thIS context, an employee who leaves the workplace after one scheduled
ShIft and IS 'called back to work" before hIS or her next scheduled shIft IS entItled to call-back pay
It IS Important to understand exactly what must occur between succeSSIve scheduled ShIftS In order
to found a claim for premIUm pay The phrase "called back to work" IndIcates that dunng thIS
Interval the employee must be notIfied of the reqUIrement to work and must perform the work
reqUIred. Both the notIficatIOn of work and the performance of work must occur between
consecutIve scheduled ShIftS ConsIder an employee who regularly works the day shIft on Monday
to Fnday Such a person would be entItled to premIUm pay If called on Saturday to work on
Sunday because both the call on Saturday and the work on Sunday fall between consecutIve
scheduled shIfts on Fnday and Monday The same person would have no claim to such pay If
called on Thursday mght to work on Sunday because a regularly scheduled ShIft on Fnday falls
between the call on Thursday and the work on Sunday Dunng a conference call held after I had
revIewed counsels' wntten submIssIOns, they agreed wIth these comments about entItlement to
call-back pay In the absence of a work stoppage
In a non-stnke scenano ShIftS generatIng call-back pay tYPIcally are those assIgned wIth
relatIvely lIttle notIce For an employee who normally works a day ShIft of eIght hours, Monday to
Fnday call-backs on a weekday would occur wIth less notIce than the approxImately sIxteen hours
between the end of the scheduled ShIft one day and the start of the scheduled shIft the next, and
call-backs on a weekend would occur wIth less notIce than the approxImately 64 hours between the
end of the scheduled ShIft on Fnday and the start of the scheduled ShIft on Monday Even for an
employee wIth a work-week of four days, the notIce provIded for a weekend call back would have
to be less than the Interval of approxImately 84 hours between the end of the last scheduled ShIft In
one week and the start of the first scheduled ShIft In the next. With these observatIOns In mInd, I
conclude the purpose of the call-back premIUm IS to compensate employees for the dIsruptIOn to
theIr personal lIves caused, not merely by workIng unscheduled shIfts, but by workIng such ShIftS
on short notIce
In comIng to thIS conclusIOn, I have not overlooked the possIbIlIty of an employee beIng
entItled to call-back pay In a non-stnke scenano for a ShIft worked wIth ample notIce For
example, an employee called In to work In the mIdst of a four-week vacatIOn mIght be entItled to
premIUm pay even though the notIce gIven of thIS assIgnment IS measured In weeks rather than
days Even If call-back pay would be owed In thIS settIng, call backs rarely occur wIth so much
12
notIce In the absence of a work stoppage These rare cases do not detract from the fundamental
pOInt that call-back pay was negotIated wIth the IntentIOn of compensatIng employees for the
Inconvemence of workIng on short notIce
The way call-back pay applIes In the absence of a labour dIspute should gUIde the
applIcatIOn of thIS premIUm In the context of the recent work stoppage For thIS reason, I reject
both the posItIOn advanced by the employer and the one taken by the umon.
Management's approach would defeat the purpose of call-back pay by denYIng It to
employees who worked an unscheduled ShIft on notIce as short as a few hours Conversely the
bargaInIng agent seeks to accomplIsh much more than thIS premIUm was Intended to achIeve ThIS
pOInt can be Illustrated by USIng the example of correctIOnal officers whose scheduled hours of
work were radIcally dIfferent dunng the stnke than before They were dIvIded Into two cohorts,
wIth each group rotatIng between two weeks of provIdIng essentIal servIces and two weeks of
performIng emergency servIces as reqUIred. The recurnng two-week Interval between blocks of
"scheduled" essentIal ShIftS created the potentIal for a sIgmficant number of "unscheduled"
emergency ShIftS to be assIgned wIth more than a few days notIce ConsIder a correctIOnal officer
who on the first day of an emergency rotatIOn, was dIrected to replace an essentIal worker dunng
an absence expected to occur on the fourteenth day of the same rotatIOn-the sort of scenano that
actually dId occur In Cousins In thIS example, the emergency worker has thIrteen days' notIce of
the work assIgnment. ThIrteen days far exceeds the tYPIcal notIce of a call back In the absence of a
stnke With so much notIce, the assIgnment mIght reasonably be descnbed as "scheduled" even
though the process used to "schedule" It dIffers from that normally utIlIzed to assIgn regular hours
of work. Yet the umon' s argument would result In call-back pay beIng owed for work done wIth
almost two weeks' notIce
ThIS analysIs leads me to conclude call-back pay IS owed to an essentIal or
emergency employee for an unscheduled ShIft, If, and only If, It was worked wIth notIce less than
the maXImum he or she could have receIved of a call back before the stnke, when summoned to
work between the last scheduled ShIft In one week and the first scheduled ShIft In the next.
Dated at Toronto Ontano thIS 1 ih day of October 2003
2v4-~( ~--
/
RIchard Brown, Vice Chair