HomeMy WebLinkAbout2003-2259.Granholm.05-11-08 Decision
Crown Employees Commission de ~~
Grievance Settlement reglement des griefs
Board des employes de la
Couronne
~-,...
Suite 600 Bureau 600 Ontario
180 Dundas Sl. West 180 rue Dundas Ouest
Toronto Ontario M5G 1 Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 Tel. (416) 326-1388
Fax (416) 326-1396 Telec. (416) 326-1396
GSB# 2003-2259
UNION# 2003-0701-0008
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontano PublIc ServIce Employees Umon
(Granholm) Union
- and -
The Crown In RIght of Ontano
(Mimstry of Tounsm) Employer
BEFORE Ken Petryshen Vice-Chair
FOR THE UNION Jim GIlbert
Gnevance Officer
Ontano PublIc ServIce Employees Umon
FOR THE EMPLOYER Sean Kearney
Semor Counsel
Mimstry of Government ServIces
HEARING September 19 & 20 2005
2
DeCISIon
In a gnevance dated Apnl 17 2003 Mr K. Granholm claims that the Employer
reneged on a term of a settlement whIch the partIes negotIated on November 26 2002 The
essence of hIS claim IS that at a second stage gnevance meetIng on November 26 2002, the
Employer agreed to IntervIew hIm for a MaIntenance Mechamc posItIOn whIch the partIes
antIcIpated would soon be posted. Mr Granholm dId apply for the MaIntenance Mechamc
posItIOn that was posted eventually but was not gIven an IntervIew In defendIng agaInst the
gnevance, the Employer among other thIngs, takes the posItIOn that It dId not agree on
November 26 2002, to IntervIew Mr Granholm for the MaIntenance Mechamc posItIOn. There
was no challenge to my jUnSdIctIOn to hear and determIne thIS gnevance
SInce September 1999 Mr Granholm had been employed on a senes of unclassIfied
contracts as a Manual Worker at the Old Fort WillIam Histoncal Park ("the Fort") By letter
dated July 22,2002, the General Manager of the Fort advIsed Mr Granholm that the posItIOn of
Manual Worker was beIng elImInated effectIve ImmedIately and that he would not be recalled
after the two-week notIce penod. Mr Granholm challenged thIS decIsIOn by gneVIng on
September 3 2002, that he had been "wrongly termInated" It was the second stage meetIng of
thIS gnevance whIch took place on November 26 2002 Ms J PIlley and Mr Granholm
attended the meetIng for the Umon. Ms PIlley has been a staff representatIve WIth the Umon
SInce Apnl 1993 Mr L Allen, Mr P Boyle, Ms P Brophy and Ms E Jeffrey were present for
the Employer Mr Allen, who was then a Human Resources Consultant wIth the Mimstry of
Tounsm, Culture and RecreatIOn ("the Mimstry"), was the Employer's desIgnee for the meetIng.
He left the Ontano PublIc ServIce In July 2003 Mr Boyle was the ActIng General Manager of
3
the Fort. Ms Brophy IS a manager at the Fort and Ms Jeffrey was a Human Resources
RepresentatIve wIth the Mimstry As wIll become eVIdent when I refer later In more detaIl about
what occurred at the meetIng, the sIgmficant dIscussIOns took place between Ms PIlley and Mr
Allen when they were by themselves
There IS no dIspute that when the second stage meetIng was completed on November 26
2002, both partIes understood that Mr Granholm's gnevance had been resolved. The Umon
asserts that Mr Allen had agreed that Mr Granholm would be IntervIewed for the MaIntenance
Mechamc posItIOn, a matter WIth whIch Mr Allen dIsagrees The partIes left the meetIng wIth
the understandIng that the settlement would be Incorporated Into a wntten document. The partIes
dId enter Into a Memorandum of Settlement ("the Memorandum") dated December 5 2002 It
was executed by Mr Boyle for the Employer by Ms PIlley for the Umon and by Mr Granholm
as the gnevor The Memorandum contaInS four terms, wIth a preamble that reads, "The partIes
agree to the folloWIng terms and condItIOns as full and final settlement of the above captIOned
gnevance and all related matters The first term IS that the Employer wIll pay a lump sum
payment to Mr Granholm The remaInIng terms, IncludIng a confidentIally provIsIOn, are not
relevant for our purposes Absent from the Memorandum IS any reference to an agreement by
the Employer to gIve Mr Granholm an IntervIew for a MaIntenance
Mechamc posItIOn.
When thIS matter first came on for heanng, the Employer took the posItIOn that even If
Mr Allen had agreed verbally that Mr Granholm would be IntervIewed for a MaIntenance
Mechamc posItIOn, the Umon could not enforce such an agreement because It was not reflected
In the Memorandum. AssumIng the Employer had verbally agreed to IntervIew Mr Granholm
for a MaIntenance Mechamc posItIOn, the partIes made submIssIOns based on the Umon's best
4
case In a decIsIOn dated March 22,2005 I IndIcated that "In order to dIsmIss Mr Granholm's
gnevance as requested by the Employer I would have to conclude that there IS no legal construct
wIthIn whIch an oral agreement to gIve an IntervIew could have any valIdIty In these
CIrcumstances I am not prepared to reach such a conclusIOn. In my VIew It IS appropnate to
hear the eVIdence on whether the partIes agreed on November 26 2002, that Mr Granholm
would get an IntervIew for a posItIOn that was soon to be posted and theIr IntentIOns In relatIOn to
whether such an agreement was to prevaIl notwIthstandIng the lack of reference to It In the
Memorandum" The heanng was scheduled to contInue on September 19 and 20 2005
Pnor to the September heanng dates, the partIes addressed by way ofwntten submIssIOns
the Issue of whether Mr J HickIn, the successful applIcant who IS stIll employed as the
MaIntenance Mechamc, was entItled to thIrd party notIce of the heanng In essence, the Umon
argued that he was not entItled to notIce because the Issue at thIS stage of the proceedIng only
related to whether the Employer contravened a settlement, a matter In whIch Mr HickIn dId not
have an Interest. In a decIsIOn dated September 9 2005 I concluded that Mr HickIn was
entItled to thIrd party notIce In the CIrcumstances The Umon' s goal IS to challenge the valIdIty
of the competItIOn In whIch Mr HickIn secured the MaIntenance Mechamc posItIOn and to
ultImately secure that posItIOn for Mr Granholm GIven the remedy the Umon IS seekIng, It was
my vIew that Mr HickIn had a legal Interest In the proceedIng and was entItled to notIce Mr
HickIn attended both days ofheanng as an observer only electIng not to partIcIpate
In support of ItS posItIOn that the Employer agreed on November 26 2002, to IntervIew
Mr Granholm for a MaIntenance Mechamc posItIOn, the Umon called Ms PIlley and Mr
Granholm to testIfy The Employer called Mr Allen and Mr Boyle as wItnesses GIven that
these wItnesses were testIfYIng about events whIch occurred almost three years earlIer It IS not
5
surpnsIng that there were conflIcts In the eVIdence There were a number of conflIcts between
the testImony ofMs PIlley and the testImony ofMr Allen. There were conflIcts also between
the testImony ofMs PIlley and the testImony ofMr Granholm None of the wItnesses took
contemporaneous notes of the relevant events and they were dealIng wIth what would have
appeared to them on November 26 2002, to be a relatIvely straightforward matter I am satIsfied
that the conflIcts dId not anse because wItnesses Intended to deceIve me about certaIn matters
In my VIew the wItnesses testIfied truthfully about theIr recollectIOn of what had occurred. In
determInIng the facts, I utIlIzed the usual cntena for resolvIng conflIcts In the eVIdence,
IncludIng asseSSIng what IS most probable In the cIrcumstances, havIng regard to the totalIty of
the eVIdence
The gnevance meetIng on November 26 2005 took place at the Employer's premIses
It started wIth the Ms PIlley provIdIng the Umon's perspectIve on the gnevance The Employer
then provIded ItS perspectIve SInce each sIde was relatIvely bnef, thIS phase of the meetIng dId
not take long. Mr Allen and the other members of the Employer sIde then left the room to
dISCUSS by themselves the CIrcumstances gIVIng nse to the gnevance It appears that there was
some recogmtIOn by the Employer representatIves that Mr Granholm's Manual Worker posItIOn
was elImInated too early The Employer was In the process of reorgamZIng the workplace wIth
the result that many jobs at the Fort were beIng elImInated and as many as eIght new jobs were to
be created. The Employer was prepared to resolve the gnevance wIth a monetary settlement
based on how long Mr Granholm should have kept workIng. The Employer sIde returned to the
room and Mr Allen and Ms PIlley left the room to speak In pnvate
Mr Allen spoke to Ms PIlley about the reorgamzatIOn, the creatIOn of new jobs and
admItted that the Employer moved too qUIckly when It laid offMr Granholm. He IndIcated that
6
the Employer was prepared to compensate Mr Granholm and they dIscussed compensatIOn for
the four months from August to the end of November 2002 as a basIs for resolvIng the gnevance
Ms PIlley understood that the new jobs, IncludIng a MaIntenance Mechamc posItIOn, would be
posted soon. Ms PIlley then dIscussed the monetary offer wIth Mr Granholm He was satIsfied
generally wIth the monetary element but he mentIOned that thIS resolutIOn stIll left hIm wIthout a
job Ms PIlley talked to hIm about askIng for an IntervIew for the MaIntenance Mechamc job
SInce Mr Granholm was Interested In obtaInIng an IntervIew for that posItIOn, Ms PIlley went to
dISCUSS that Issue WIth Mr Allen, as well as how the monetary payment would be structured.
For our purposes, the next pnvate dIscussIOn between Ms PIlley and Mr Allen IS
partIcularly sIgmficant. Ms PIlley raised the Issue of how the payment would be structured and
IndIcated that Mr Granholm wanted to be IntervIewed for the MaIntenance Mechamc posItIOn.
The structure of the monetary payment was easIly resolved. With respect to the IntervIew Ms
PIlley testIfied that they dIscussed Mr Granholm's skIlls and abIlItIes, as well as the work he dId
at the Fort. AccordIng to Ms PIlley Mr Allen then said, "With hIS skIlls and abIlItIes, he would
be IntervIewed, however there IS no guarantee that he would get the job" Ms PIlley agreed In
cross-eXamInatIOn wIth the suggestIOn that after a dIscussIOn about Mr Granholm's skIll and
abIlIty Mr Allen IndIcated that there was no reason why Mr Granholm could not apply for the
MaIntenance Mechamc posItIOn. When thIS dIscussIOn ended, Ms PIlley belIeved that the
financIal and IntervIew Issues were resolved and that the gnevance was settled. She testIfied that
there was no doubt In her mInd that Mr Allen agreed as part of the settlement that Mr Granholm
would be IntervIewed for the MaIntenance Mechamc posItIOn. Mr Allen went to speak wIth the
Employer sIde and Ms PIlley spoke wIth Mr Granholm Mr Granholm testIfied that he agreed
to the settlement when Ms PIlley told hIm that he would be gettIng an IntervIew for the
MaIntenance Mechamc posItIOn. Both sIdes went back Into the meetIng room for a general
7
dIscussIOn before the meetIng ended. The precIse terms of the settlement were not dIscussed at
that tIme It was agreed that the Employer would draft the settlement and send It to the Umon for
executIOn.
Mr Allen's recollectIOn of hIS dIscussIOn wIth Ms PIlley regardIng an IntervIew
IS qUIte dIfferent. He testIfied that there was no dIscussIOn about gIVIng Mr Granholm an
IntervIew and that the focus was essentIally on the monetary Issue Mr Allen testIfied that there
was a dIscussIOn about gIVIng Mr Granholm the abIlIty to apply for jobs that were soon to be
posted. He dIscussed thIS wIth Mr Boyle and the Employer IndIcated Mr Granholm could apply
for the upcomIng posItIOns Mr Boyle testIfied that Mr Allen dId not raise the Issue of an
IntervIew WIth the Employer sIde and that the Employer dId not agree to IntervIew Mr Granholm
for the MaIntenance Mechamc posItIOn as part of the settlement. He testIfied that the Employer
sIde was asked If It would consIder an applIcatIOn from Mr Granholm and It responded In the
affirmatIve Mr Boyle thought that thIS dIscussIOn occurred near the end of the meetIng.
Once an accurate calculatIOn of the amount OWIng to Mr Granholm was made, Mr Allen
drafted the settlement document and sent It to Mr Boyle to reVIew The draft Memorandum was
then sent to Ms PIlley Ms PIlley testIfied that the absence of a reference to an IntervIew dId not
concern her because she trusted what Mr Allen had said and she had no reason to belIeve that
the management team would not follow through wIth provIdIng the IntervIew She dId not
contact Mr Allen or anyone In management to dISCUSS the wntten document. She sIgned the
Memorandum and contacted Mr Granholm to have hIm come In to sIgn It. In her eXamInatIOn-
In-chIef, she responded "no" when asked If Mr Granholm had raised an Issue WIth her about the
absence of a reference to an IntervIew She said she could not recall to essentIally the same
questIOn asked dunng cross-eXamInatIOn. Mr Granholm testIfied that he dId questIOn her about
the IntervIew Issue by askIng what would happen If the Employer reneged. He IndIcated that he
8
sIgned the Memorandum when Ms PIlley responded that another gnevance would be filed. Ms
PIlley agreed In cross-eXamInatIOn that the terms of a settlement usually are wntten Into a
settlement document and that It was not tYPIcal to leave out Important terms
The Employer eventually dId post eIght new posItIOns Mr Granholm applIed for the
MaIntenance Mechamc and the FacIlIty Caretaker posItIOns He handed both applIcatIOns to Ms
Brophy In separate envelopes Mr Granholm testIfied that he talked to her about the agreement
to IntervIew hIm for the MaIntenance Mechamc posItIOn and that on the envelope contaInIng hIS
applIcatIOn for that posItIOn she wrote, "wIll be IntervIewed" He IndIcated that she dId not make
any notatIOn on the envelope contaInIng hIS applIcatIOn for the FacIlIty Caretaker posItIOn.
Although Mr Granholm underwent some testIng and a prelImInary IntervIew for the
FacIlIty Caretaker posItIOn by a thIrd party he dId not reach the final IntervIew stage for thIS
posItIOn. When he had not been contacted about the MaIntenance Mechamc posItIOn, he
contacted Ms PIlley and expressed hIS concern. There were dIscussIOns wIth Mr Allen whIch
subsequently occurred whIch the Umon submItted were of some sIgmficance Ms PIlley
contacted Mr Allen by phone and advIsed hIm that IntervIews were takIng place and expressed
surpnse that Mr Granholm had not receIved an IntervIew Ms PIlley testIfied that Mr Allen
IndIcated that he was surpnsed and that he would contact Mr Boyle and get back to her When
she dId not receIve a return call from Mr Allen, Ms PIlley agaIn attempted to contact hIm and
they dId eventually have another dIscussIOn. AccordIng to Ms PIlley Mr Allen advIsed her that
Mr Boyle was no longer the ActIng General Manager and that he dId not have the same kInd of
relatIOnshIp wIth hIS replacement. Mr Allen told her that he would keep on tryIng. Mr
Granholm kept In contact wIth Ms PIlley and before she went away on Umon busIness, she told
hIm that he could call Mr Allen dunng her absence Mr Granholm dId call Mr Allen to tell hIm
9
that he stIll had not receIved an IntervIew He testIfied that Mr Allen told hIm that he was
surpnsed that he dId not get an IntervIew and, In essence, IndIcated that he would contact
someone to find out what was gOIng on. Ms PIlley attempted unsuccessfully on her return to
contact Mr Allen and she eventually dIscovered that Mr Allen was no longer wIth the Mimstry
It IS clear from hIS testImony that Mr Allen had no recollectIOn of these subsequent
conversatIOns wIth Ms PIlley and Mr Granholm Ms PIlley dId not attempt to contact the local
management about an IntervIew for Mr Granholm Mr Granholm filed the gnevance before me
when he learned from a steward that the Employer had filled the MaIntenance Mechamc
posItIOn.
I have no doubt that Ms PIlley dIscussed the matter of an IntervIew for the MaIntenance
Mechamc posItIOn WIth Mr Allen on November 26 2002 and that she belIeves that he agreed to
an IntervIew I find as well that Ms PIlley and Mr Granholm subsequently dIscussed wIth Mr
Allen, In the way they descnbed In theIr testImony the faIlure of the Employer to IntervIew Mr
Granholm for the posItIOn. Mr Allen's testImony about these dIscussIOns merely reflects an
InabIlIty to recall dIscussIOns whIch occurred a few years earlIer However although I am
prepared to accept the Umon's eVIdence In a number of areas where there are conflIcts, It IS my
conclusIOn that the Umon has not establIshed that the Employer agreed on November 26 2002,
to provIde Mr Granholm wIth an IntervIew for the MaIntenance Mechamc posItIOn.
AccordIng to Mr Boyle, the decIsIOn maker for the Employer at the November 26 2002
gnevance meetIng, the Issue of guaranteeIng an IntervIew was not dIscussed by the Employer
sIde and he never agreed to such a term as a part of the settlement. Although Mr Allen's
recollectIOn of some events IS faulty he was qUIte clear that he dId not agree to guarantee an
IntervIew for Mr Granholm The absence of a reference to an IntervIew In the Memorandum, a
10
document drafted by Mr Allen and sIgned by Mr Boyle on behalf of the Employer serves as an
IndIcatIOn In these CIrcumstances that they dId not agree that the Employer would gIve
Mr Granholm an IntervIew IfMr Allen had agreed to such a term on November 26 2002, It IS
unlIkely that he would have neglected to refer to an IntervIew In the Memorandum.
Ms PIlley's testImony about her dIscussIOns wIth Mr Allen, by Itself, Illustrates that they
were not ad idem on the Issue of the IntervIew AccordIng to her she raised the Issue of an
IntervIew WIth Mr Allen and after they dIscussed Mr Granholm's skIlls and abIlItIes, Mr Allen
said, "With hIS skIlls and abIlItIes, he would be IntervIewed, however there IS no guarantee that
he would get the job" Although Ms PIlley belIeved that Mr Allen had agreed to the IntervIew
the comment she attnbutes to Mr Allen IS rather ambIguous The sImple expressIOn by Mr
Allen In thIS context that Mr Granholm "would be IntervIewed" does not necessanly mean that
he agreed to an IntervIew as part of the settlement. It IS most probable, havIng regard to the
totalIty of the eVIdence, that Mr Allen was merely expreSSIng hIS OpInIOn that Mr Granholm
would get an IntervIew gIven Ms PIlley's IndIcatIOn of hIS skIll and abIlIty GIven the
ambIguous words used by Mr Allen and the lack of a clear IndIcatIOn of hIS IntentIOn, It IS
dIfficult to conclude that the Employer agreed to IntervIew Mr Granholm for the MaIntenance
Mechamc posItIOn. IfMs PIlley had InqUIred about the absence of a reference to an IntervIew In
the Memorandum, Mr Allen or Mr Boyle would probably have IndIcated that the Employer dId
not agree to such a term. The most relIable IndIcatIOn and generally exclusIve IndIcatIOn of the
terms of a settlement IS the wntten terms of settlement. Here, there IS no reference to an
IntervIew In the Memorandum and there IS no unambIguous eVIdence establIshIng that
entItlement to an IntervIew was an addItIOnal feature of thIS settlement.
11
None of the events whIch occurred after the executIOn of the Memorandum support the
Umon's contentIOn that the Employer agreed to IntervIew Mr Granholm By wntIng, "wIll be
IntervIewed" on the envelope contaInIng hIS applIcatIOn for the MaIntenance Mechamc posItIOn,
Ms Brophy was lIkely sImply recordIng the InformatIOn from Mr Granholm when he gave her
hIS applIcatIOn. Mr Allen's expressIOn of surpnse when Ms PIlley and Mr Granholm told hIm
that Mr Granholm had not been IntervIewed IS consIstent WIth the VIew that Mr Allen
antIcIpated that Mr Granholm would get an IntervIew His IndIcatIOn that he would follow up
wIth the Employer IS lIkely no more than an effort on hIS part to pursue what the Umon
perceIved as an Issue Dunng these later dIscussIOns wIth Ms PIlley and Mr Granholm, no
reference was made to the Memorandum, nor was It put to Mr Allen that the Employer had
contravened hIS commItment to provIde Mr Granholm wIth an IntervIew In thIS context, Mr
Allen's responses are eqUIvocal at best and do not form a basIs for concludIng that he
subsequently acknowledged that he had agreed to an IntervIew on November 26 2002
For the foregoIng reasons, It IS my conclusIOn that the Umon has not establIshed on the
balance of probabIlItIes that the Employer agreed on November 26 2002, that Mr Granholm
would be IntervIewed for the MaIntenance Mechamc posItIOn. It has not been proven that the
partIes were ad idem on thIS Issue As well, the Memorandum does not oblIge the Employer to
IntervIew Mr Granholm for the posItIOn. AccordIngly Mr Granholm's gnevance dated Apnl
17 2003 IS dIsmIssed.
Dated at Toronto thIS 8th day of November 2005