HomeMy WebLinkAboutP-2003-1479.Harris et al.05-12-22 Decision
Public Service Commission des Nj
Grievance Board griefs de la fonction
publique
Bureau 600 ~
Suite 600 Ontario
180 Dundas SI. West 180 rue Dundas Ouest
Toronto Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 Tel. (416) 326-1388
Fax (416) 326-1396 Telec. (416) 326-1396
P-2003-1479 P-2004-0837 P-2004-1528 P-2004-1720
P-2004-1721 P-2004-1994 P-2004-2380 P-2004-3699
IN THE MATTER OF AN ARBITRATION
Under
THE PUBLIC SERVICE ACT
Before
THE PUBLIC SERVICE GRIEVANCE BOARD
BETWEEN
Harns et al Grievor
- and -
The Crown In RIght of Ontano
(Mimstry ofCommumty Safety and CorrectIOnal ServIces) Employer
BEFORE Kathleen G O'NeIl Vice-Chair
FOR THE GRIEVORS Mark Drakos (gnevor), SheIla Zub (gnevor)
Richard HiggIns (assIstIng SheIla Zub) Rob
Botham (gnevor) Marlene McKee (gnevor),
Ryan Selleck (assIstIng Marlene McKee),
Anthony Hill and Lons PuntIllo (gnevors)
also representIng WillIam Horobetz, Lawton
Callender Mikey Badal and Bruce FIndlay
(all gnevors)
FOR THE EMPLOYER Sean Kearney
Semor Counsel
Mimstry of Government ServIces
HEARING November 2, 2005
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DeCISIon
ThIS deCISIOn deals wIth prelImInary motIOns brought by the employer In respect of several
gnevances from OperatIOnal Managers (OM16's) employed at vanous correctIOnal InstItutIOns,
grouped together as dealIng wIth sImIlar Issues The general outlIne of the employer's argument
IS set out first, followed by a more detaIled consIderatIOn of the motIOns as applIed to each of the
gnevances In turn. As wIll be seen, although the gnevances each relate In some way to pay for
OperatIOnal Managers, there are Important dIfferences among the vanous gnevances
Emplover Objections. Timeliness and Jurisdiction
The employer's tImelIness obJectIOns are based on the submIssIOn that, wIth the exceptIOn of
the Drakos gnevance, the gnevances were filed well after the 14-day tIme lImIt set out In s
34(1) of The Public Service Act as follows
34 (1) A person descnbed In subsectIOn (2) who IS aggneved about a
workIng condItIOn or term of hIS or her employment may file a gnevance wIth hIS
or her deputy wIthIn 14 days after becomIng aware of the workIng condItIOn or
term of employment gIVIng nse to the gnevance OReg. 168/96 s 6 (1)
Further they are said to be beyond the JunsdIctIOn of the Board as they are askIng for salary
reVISIOns that go beyond the terms or condItIOns of theIr employment.
On the tImelIness Issue counsel submItted that the law IS now well establIshed that gnevors must
be dIlIgent and proactIve In purSUIng theIr gnevances Further there IS no need for the employer
to prove preJudIce Rather the onus IS on the gnevor to establIsh grounds for any extensIOn of
tIme beyond the tIme lImIts In the Public Service Act, and compellIng reasons are reqUIred.
Further the employer argues that none of the cases before the Board on thIS occaSIOn raise Issues
3
of the senous nature that has called for extensIOns of tIme In other cases, such as human nghts
Issues, or dIsmIssal
To support the above proposItIOns, the employer relIed on the folloWIng case law dealIng wIth
delay In filIng gnevances Coccia and The Crown in Riszht of Ontario (Ministrv of Communitv
Safety and Correctional Services) PSGB#2003-3552 (LeIghton) dealIng wIth a twenty-day
suspenSIOn, Johnson and Smith and The Crown in Right of Ontario (Ministrv of the Solicitor
General and Correctional Services) PSGB#P/000l/99 P/0005/99 (Agarwal), dealIng wIth how
employees on a compressed work week are to be credIted for a regular day off whIch falls on a
statutory holIday OPSEU (Smith) and The Crown in Right of Ontario (Ministrv of Northern
Development and Mines) GSB #2002-0243 -0244 and -1243 (Mikus) dealIng wIth a Job
competItIOn gnevance, and OPSEU (St. Jean et. al.) and The Crown in Right of Ontario
(Ministrv of Correctional Services) GSB #2001-1122 (LeIghton) a claim for travel tIme
As to the JunsdIctIOn of the Board, employer counsel emphasIzes that the Board has no
JunsdIctIOn to deal wIth salary problems such as compreSSIOn or InVerSIOn, unless a specIfic
polIcy statute or other term or condItIOn of employment has been shown to be breached.
Further pay for performance gnevances are beyond the JunsdIctIOn of the Board because of s
31 (4) of RegulatIOn 977 under The Public Service Act Counsel relIed on Tvrell et al. and The
Crown in Riszht of Ontario (Ministrv of Communi tv Safetv and Correctional Services)
PSGB#2003-2687 et. al (Carter) Garratt and The Crown in Riszht of Ontario (Manaszement of
Health and Lonsz-Term Care) PSGB # 2003-1670 (O'NeIl) Scott et. al. and The CroYf,n in Riszht
of Ontario (Ministrv ofTransfJortation) PSGB# P/000l/96 (Lynk), OPSEU (Cartwriszht et. al.)
and The Crown in Right of Ontario (Ministrv of Community Safety and Correctional Services)
GSB #2002-1457 et. al (Abramsky)
4
In general, Counsel submItted that even If everythIng the gnevors say In theIr gnevances IS
accepted, they have not made out a case that the Board can remedy In other words, the
employer submItted that the gnevors have not made out a prima facie case
Grievance of Mark Drakos (P-2004-17217
On July 13 2004 Mr Drakos gneved that hIS salary had been Improperly calculated. ThIS
followed a senes ofletters from the employer the first of whIch he receIved on June 4 2004
The first letter from Mr Gary Commeford, AssIstant Deputy Mimster Adult InstItutIOnal
ServIces, announced a salary adJustment, as part of a Mimstry response to the fact that some
OperatIOnal Managers hIred In the mass recruItment of November -December 2001 were beIng
compensated at a lower rate than that of OperatIOnal Managers hIred In 2002 The letter contaInS
the folloWIng paragraph, whIch IS central to the dIspute between the partIes
In order to address thIS sItuatIOn the Mimstry has decIded that the salanes of the
OperatIOnal Managers hIred dunng the mass recruItment ImtIatIve In late 2001
wIll have theIr salanes adJusted to 3% above the 2003 CorrectIOnal Officer salary
retroactIve to Apnl 1 2002
The letter further IndIcates that no polIcy had been breached In the creatIOn of the dIfference In
compensatIOn, but that semor management had decIded It was appropnate to adJust salanes of
OM's hIred dunng the mass recruItment, on a wIthout preJudIce or precedent basIs Two
subsequent letters are also relevant, one dated June 22,2004 whIch amended the retroactIvIty
date to January 1 2002, and a second dated July 13 2004 sent after the gnevor had made
Inqumes, specIfYIng that the salary adJustment was to be a lump sum payment, and the reVIew of
the percentage dIfferentIal would cease once hIS salary was eqUIvalent to or In excess of, $25 59
per hour ThIS letter contaInS the folloWIng paragraph
5
The Mimstry recently decIded that OperatIOnal Managers hIred dunng the mass
recruItment ImtIatIve, In late 2001 would be compensated wIth a lump sum
payment eqUIvalent to the dIfference between theIr actual earnIngs and 3% above
the 2003 CO salary of $53 421 retroactIve to January 1 2002
ThIS IS a somewhat dIfferent descnptIOn of the pay adJustment than contaIned In the letter of
June 4 and In Mr Drakos' VIew does not gIve hIm the salary adJustment he was entItled to by
vIrtue ofMr Commeford's letter In hIS VIew In order to receIve the benefit of what was
promIsed In the letter the adJustment should have been "rolled Into" hIS salary rather than
treated as a temporary top-up paid out In a lump sum.
The Mimstry says that the Board has no JunsdIctIOn over thIS gnevance because the lump sum
payments were gratUItous, rather than reqUIred by polIcy Counsel submIts that there was no
oblIgatIOn to pay the adJustment, and thus the gnevance should not proceed, SInce Mr Drakos, as
an employee, IS not In a posItIOn to determIne how long the pay adJustment lasts Refernng to
paragraph 23 of Garratt, cIted above, counsel submIts that the gnevor has not establIshed any
basIs for an entItlement ansIng from a clear breach of statute or polIcy and thus It IS not
necessary to determIne the ments Rather the case should be dIsmIssed at the outset.
F or hIS part, Mr Drakos takes the posItIOn that the employer's offers of a salary Increase became
a term or condItIOn of hIS employment. Further the gnevor says he IS not beIng treated fairly
because the employer's InterpretatIOn of the new salary adJustment, to the effect that only a lump
sum IS due IS arbItrary
Employer counsel replIes that the documentatIOn shows that the gnevor was not treated
arbItranly Mimstry staff went through the why and the how of the calculatIOn of the
adJustment, analyzIng every pay penod, whIch IS the OpposIte of arbItranness Finally employer
6
counsel argues that In the absence of any proof that anyone else receIved the adJustment rolled
Into salary there IS no foundatIOn to the gnevance
It IS Important to be clear that at thIS stage of the proceedIngs, where a prelImInary motIOn IS
made suggestIng that there IS no legal basIs for the gnevor's claim, the Issue IS not whether the
gnevance IS sure to succeed, or whether the employer has a good defense to the gnevance
Rather the Issue IS whether the gnevor has made out an arguable case Here, the gnevor pOInts
to officIal correspondence promISIng a pay adJustment, and says that he was not gIven full
benefit of It. In the Board's VIew even If the employer was under no oblIgatIOn to send that
correspondence there IS an arguable case that once the gnevor was advIsed that he would receIve
the pay adJustment set out In the June 4 2004 letter It became a term of the gnevor's
employment. The partIes dIsagree about the nature and duratIOn of the pay adJustment promIsed,
and whether It actually IS a term or condItIOn of the gnevor's employment, but these are Issues In
need of a heanng on the ments and fuller argument as to the dIstInctIOn posIted by the employer
between a gratUItous payment and an enforceable term or condItIOn of employment. As
referenced at paragraph 14 of the Garratt decIsIOn, the Board's JunsdIctIOn extends to decIdIng
dIsputes over what terms and condItIOns of pay are and whether they have been correctly
applIed.
In the result, Mr Drakos' gnevance may proceed to a heanng on the ments
Grievance of Marlene McKee (P-2OO4-23801
Ms McKee's gnevance IS dated June 11 2004 and complaIns of two thIngs FIrstly In a letter
vIrtually IdentIcal to ones sent by gnevors Harns and GardIner she complaIns, that, when she
7
was promoted on November 11 2001 the employer gave no consIderatIOn to gIVIng more than a
3% Increase, even though the Pay on AssIgnment PolIcy authonzes Supenntendents to approve
Increases up to 5% and RegIOnal DIrectors to approve Increases from 5% to a maXImum of 8%
She claims she should have been gIven an opportumty at a meetIng to artIculate her expenence
and qualIficatIOns As remedy she asks for a 5% Increase to her base salary retroactIve to
November 11 2001 IncludIng all momes earned dunng the 2002 OPSEU stnke Secondly In the
referral of her gnevance to the Board on November 10 2004 and In a letter to the employer
dated March 26 2003 the gnevor also complaIns that the employer Improperly treated a penod
of tIme when she stepped down from beIng an actIng manager as a break In servIce She
requested that her actIng tIme be backdated wIthout a break In servIce, whIch would have placed
her at the top rate In Apnl 2001 ThIS part of her claim IS also lInked to the request for a
meetIng, as she says the problem mIght have been caught at the tIme If there had been dIscussIOn
about It.
Ms McKee started actIng as an OperatIOnal Manager In 1998 but stepped down Into the
bargaInIng umt dunng collectIve bargaInIng In 1999 and 2000 The gnevor asserts that she
stepped down and resumed actIng In 1999 and 2000 on the understandIng wIth her managers that
she was resumIng her former actIng assIgnment, rather than commenCIng a new one, and was
unaware that the Mimstry would consIder It a break In servIce For example dunng the OPSEU
bargaInIng In 2000 she IndIcates she dIscussed the pressured sItuatIOn WIth her managers before
she stepped down and was assured by them that there would be no adverse effects on her
contInuIng her actIng assIgnment once the labour dIspute was resolved. When she resumed
actIng as an OM16 a few weeks later In Apnl 2000 she agaIn receIved a 3% Increment, but lost
credIt for her prevIOUS raises as an actIng manager She IndIcates that her servIce date for these
purposes had prevIOusly been establIshed on commencement of her actIng OperatIOnal Manager
8
assIgnment In March 1998 In November 2001 she was confirmed as an OperatIOnal Manager
but was not aware at the tIme of the polIcy provIsIOns and InfOrmatIOn on whIch she now relIes
For example, she has SInce receIved InformatIOn that all actIng managers were not treated
equally as others have been able to maIntaIn theIr Increments wIthout beIng penalIzed for havIng
ceased actIng assIgnments dunng vanous umon actIOns and stnkes Ms McKee cItes the
example of another OperatIOnal Manager Ms Wood, who competed for and won a permanent
OM posItIOn In 2003 but was allowed to retaIn the top salary rate despIte steppIng down from
her actIng assIgnment In 1996 1999 and 2002 In Ms McKee's submIssIOn, thIS sItuatIOn would
not be possIble IfMs Wood had been reduced to the top CorrectIOnal Officer rate plus 3% after
each tIme she stepped down.
As to the tImelIness obJectIOn, It was submItted on behalf of the gnevor that she gneved In tIme
once she became aware of the applIcable polIcy whIch reads
- for management employees, pay on promotIOn IS 3 percent or an Increase to
bnng the employee to the mImmum rate of the new salary range, whIchever IS
greater Managers must approve hIgher Increases of up to 5 per cent. Deputy
heads must approve promotIOnal Increases to a maXImum of 8 per cent. A new
anmversary date must be establIshed for an employee who IS promoted based on
the date of promotIOn.
The same polIcy also provIdes that where an employee IS assIgned to an actIng assIgnment WIth a
hIgher salary maXImum, pay treatment wIll be the same as In promotIOn, as above
When asked about the fact that she had not gneved In 2001 when she was confirmed, she said
she was tryIng to get Into a non-closIng InstItutIOn at the tIme and was unaware of the polIcy
She dId not ask for an opportumty to SIt down and dISCUSS an Increase beyond the 3% around that
9
tIme as she had not In 1999 because she was not aware It was a pOSSIbIlIty However she dId
ask the clerk at the Ontano CorrectIOnal InstItutIOn about her Increment, and was told she would
not be gettIng anythIng other than the 3% Shortly afterwards, thIngs became hectIc as everyone
was rampIng up for the stnke In 2002, and she started at a new InstItutIOn four days before the
start of the stnke In March 2002 Then, Managers dId not receIve retroactIve pay for the penod
whIch Included the stnke untIl October or September 2002
Ms McKee testIfied as to her dIfficulty In ascertaInIng what the proper pay treatment should be
She IndIcated that she had receIved many dIfferent and confusIng messages In her attempts to get
answers, and that wIthout a collectIve agreement to work wIth, the answers often depended on
whIch IndIVIdual she was speakIng wIth. She found Issues around pay for performance
partIcularly ambIguous, especIally for new people As a layperson, tryIng to be patIent, but
wantIng to be treated fairly and eqUItably she found that the traInIng for all concerned was
Inadequate In regards to how OM's should be treated.
The gnevor takes the wordIng of the clause set out above as IndIcatIng that there IS an optIOn for
an Increase of up to 8% on promotIOn. Her wntten statement of gnevance also refers to the
polIcy provIsIOn that allows a new-hIre employee the opportumty to artIculate better-than-
average expenence and qualIficatIOns whIch may JustIfy an exceptIOn to startIng that new
employee at the mImmum salary The gnevor claims that the fact that she was not afforded
eqUItable treatment and the same opportumty to artIculate her better-than-average expenence and
qualIficatIOn IS "scurnlous, dISCnmInatory and In blatant vIOlatIOn of the Pay on AssIgnment
PolIcy" The provIsIOn In questIOn reads as follows
10
INITIAL ASSIGNMENT - NEW EMPLOYEES
Non - ProVI SI onal
- New employees must be paid at the mImmum rate of the salary range of the
class of the posItIOn to whIch they are assIgned. Market condItIOns or cases
where candIdates have better-than-average expenence and qualIficatIOns may
JustIfy exceptIons
Employer counsel charactenzed thIS as a claim that, regardless of whether one gets the 3%
Increase on promotIOn, the Mimstry should SIt down and appraise her past performance and
possIbly gIve an Increase up to 8%, somethIng not provIded for In the polIcy
Employer counsel argues that the gnevance should have been filed In a tImely manner It IS the
employer's posItIOn that the eVIdence dId not establIsh any compellIng reason to extend the tIme
lInes for the length of tIme reqUIred to capture her Issues She should have filed 15 days after her
faIlure to get the credIt she thought was appropnate In March 1999 or March 2000 It IS clear
that she would have apprecIated after she stepped down and back that she was not gettIng the
hIgher Increase Employer counsel submItted a decIsIOn of the Ontano Crown Employees
Gnevance Settlement Board (GSB) whIch Includes an overvIew of the employer's approach to
pay for those on actIng assIgnments dunng the same tIme penod, OPSEU (CartJ+riszht et al) and
The CroYf,n in Riszht of Ontario (Ministrv of Communi tv Safetv and Correctional Services)
GSB#2002-1457 et. al (Abramsky)
In the Cartwright case the GSB remarked that employees on actIng assIgnments appear to be In
a "no man's land" where neIther the GSB nor the PSGB has JunsdIctIOn over any claims from an
actIng manager that the employer has not properly applIed ItS own polIcIes ThIS puts Into
11
questIOn the employer's assertIOn that the gnevor could have gneved In 1999 or 2000 but does
not speak to the penod after her confirmatIOn as a manager In 2001
Employer counsel submItted that the percentages above 3% In the polIcy are there to gIve
management the fleXIbIlIty to see that a newly promoted employee gets to the mImmum of the
managenal classIficatIOn, as there are often larger dIfferences between bargaInIng umt and
managenal rates The polIcy does not offer more than 3% unless 3% IS InSUfficIent to take a
newly promoted employee to the mImmum of the applIcable managenal salary range It would
flow from thIS argument that the wordIng concermng approval of hIgher Increases IS Intended
only to set out who needs to do the approval, whIch vanes accordIng to the SIze of the Increase, If
an employee needs an Increase of more than 3% to get to the mImmum of the managenal pay
scale
Further counsel submItted that the claim, made by Ms McKee, as well as others of the gnevors
who wIll be dealt wIth below that there should have been a meetIng to evaluate theIr expenence
and contnbutIOn, and to consIder an Increase of more than 3% IS InarbItrable ThIS IS because It
amounts to a request for pay for performance whIch IS beyond the JunsdIctIOn of the Board by
VIrtue of s 314) of RegulatIOn 977 under The Public Service Act, whIch reads as follows
31 (4) No gnevance shall Include a complaInt In respect of the folloWIng matters
1 A complaInt that a posItIOn should be classIfied.
2 A complaInt that a posItIOn IS In the wrong classIficatIOn.
3 A complaInt relatIng to a release from employment under subsectIOn 22 (4 1)
of the Act.
4 A complaInt regardIng the method of evaluatIng an employee's performance
5 A complaInt regardIng the evaluatIOn of an employee's performance
6 A complaInt regardIng the compensatIOn provIded or demed to an employee
as a result of an evaluatIOn of hIS or her performance 0 Reg. 59/03 s 1
12
It IS argued that paragaph SIX In partIcular takes away the nght to any gIrevance based on pay
floWIng from the evaluatIOn of performance
Conclusion on Jurisdictional issue McKee
Ms McKee and other gnevors are askIng for IndIVIdual evaluatIOns of theIr expenence and
qualIficatIOns as the polIcy affords to new employees In the case of an employee who IS beIng
promoted, IndIVIdual evaluatIOn of expenence and qualIficatIOns, as a basIs for Increases beyond
the mImmum 3%, looks very much lIke a request for evavaluatIOn of, and pay for performance,
whIch IS somethIng that has been removed from the JunsdIctIOn of the Board by the above
regulatIOn. However It IS not necessary to determIne factually whether there IS any sIgmficant
dIfference between evaluatIOn of qualIficatIOns and expenence on promotIOn and evaluatIOn of
performance because of the VIew taken below as to the employer's alternatIve argument.
In the Board's VIew the portIOn of the gnevances claimIng more than 3% on promotIOn should
be dIsmIssed because even assumIng the facts asserted to be true and provable, no arguable
breach of the Pay on AssIgnment PolIcy has been shown. There IS no assertIOn that any of the
gnevors were paid somethIng less than 3% or any greater Increase necessary to bnng the
employee to the mImmum of the managenal pay gnd on promotIOn. It IS the Board's VIew that
In order to have a vIable gnevance to the effect that an employee should have receIved more than
3% on promotIOn, a gnevor would have to demonstrate that he or she needed more than 3% to
get to the mImmum of the managenal pay scale, and dId not receIve It, whIch IS not the case for
any of the gnevors In the group dealt wIth In thIS decIsIOn. On thIS pOInt the polIcy language IS
clear As wntten, the only entItlement to a pay Increase In the sectIOn of the Pay on AssIgnment
polIcy quoted above IS In the first sentence "for management employees, pay on promotIOn IS 3
13
percent or an Increase to bnng the employee to the mImmum rate of the new salary range,
whIchever IS greater" Increases greater than 3% necessary to bnng the employee to the
mImmum rate of the new salary range are allowed, but there IS no other entItlement to an
Increase greater than 3%, or to a meetIng to consIder such an Increase, to be found In the
language set out above More specIfically the fact that the polIcy sets out who must approve any
Increase greater than 3% does not create any such entItlement.
As to the allegatIOn relatIng to the provIsIOn relatIng to new hIres, no case has been made out for
thIS portIOn ofMs McKee's and others' gnevances eIther ThIS IS because there were no facts
asserted to establIsh even an arguable case that any of them were new hIres, that the assIgnment
complaIned of was theIr ImtIal assIgnment, or that there was any polIcy practIce or other term or
condItIOn of employment suggestIng that the language relatIng to a person's ImtIal assIgnment
should be applIed on promotIOn, when there IS specIfic, other language, whIch does apply on
promotIOn, and on whIch they rely Further there IS no basIs set out In eIther the wntten or oral
matenal before me that forms an arguable basIs for a findIng that It IS dISCnmInatory In the sense
of Improper or Illegal dIfferentIal treatment, to apply the dIfferent applIcable provIsIOns to
IndIVIduals In the dIfferent sItuatIOns of ImtIal assIgnments as opposed to a later promotIOn.
It IS worth commentIng as well on another pOInt raised In Ms McKee's gnevance She wntes
that addItIOnal support for her gnevance IS to be found In comments made by AssIstant Deputy
Mimster Gary Commeford In early 2004 to a group of OperatIOnal Managers It IS asserted that
he said that, In future CorrectIOnal Officers who are promoted to OperatIOnal Managers and are
not at the top CorrectIOnal Officer 2 rate wIll have theIr OM pay rate Increased to that of 3%
above the top-rate CorrectIOnal Officer pay through the dIscretIOn of RegIOnal DIrectors ThIS
appears to be a specIfic statement on compreSSIOn, somethIng dIStInCt from the percentage
14
dIfferentIal necessary to bnng a new manager up to the mImImum of the new salary scale As
noted In the July 13 2004 memo on the subJect whIch was In eVIdence, when an Increase to
prevent compreSSIOn IS put together wIth the standard promotIOnal Increase, It may lead to an
Increase of more than 3% at the tIme of promotIOn. However thIS IS not the same as reVIeWIng
an IndIVIduals's expenence In order to gIven them a "better-than-average" Increase on
promotIOn, and does not create any entItlement to such an Increase or reVIew
For Ms McKee's gnevance, what remaInS IS the portIOn about her claims to Improper
dIfferentIal treatment concernIng breaks In servIce whIle actIng, and ItS effect on her present
salary In her gnevance, Ms McKee referred to the folloWIng sectIOn of the Pay on AssIgnment
OperatIng PolIcy under the headIng "PnncIples"
Employee should be paid eqUItably In theIr assIgned salary ranges, takIng Into
account such factors as skIlls and Job-related expenence, relatIOnshIp to peers and
career progresSIOn.
Further there are two other bases suggested for the vIabIlIty of her gnevance In respect of the
treatment as to her breaks In servIce as an actIng manager FIrstly the gnevor asserts that her
managers made assurances to her to the effect that she would be contInuIng, rather than startIng
afresh, In her actIng assIgnments after the penods In whIch she stepped down Into the bargaInIng
umt. Secondly there IS the assertIOn of a precedent and practIce of Ignonng breaks In actIng,
when computIng salary on entry to the permanent managenal ranks, as Illustrated by the
treatment of one of Ms McKee's colleagues
As to thIS portIOn of the gnevance, there IS no clear bar to the Board's JunsdIctIOn over the
subJect matter such as there IS for pay for performance Further the questIOn of whether an
15
alleged promIse or practIce amounts to an enforceable term or condItIOn of employment IS one
WIthIn the Board's JunsdIctIOn to answer Moreover It IS not clear that even If the facts asserted,
such as specIfic promIses and practIces, are presumed true that there IS no arguable case for a
remedy wIthIn the Board's JunsdIctIOn to gIve SInce the specIfic bases for thIS portIOn of the
gnevance are not found In wntten polIcy It IS more dIfficult to ascertaIn what the terms of
employment In thIS regard were wIthout a heanng on the ments Thus, It IS the Board's findIng
that there IS no sufficIent reason to dIsmIss thIS portIOn of the gnevance on a JunsdIctIOnal basIs,
or for lack of a prima facie case
There remaInS the questIOn of tImelIness
Conclusion on Timeliness issue McKee
The employer argues that the Issue as to the gnevor' s salary crystallIzed at the latest on the
occaSIOn of her confirmatIOn as a manager In November 2001 and that her gnevance filed In
June 2004 IS years late
The gnevor starts from the proposItIOn that the tIme lImIts dId not start runmng untIl she became
aware of the polIcy In questIOn, whIch was wIthIn the tIme prescnbed. She relIes on the wordIng
of s 34 (1) of The Public Service Act, whIch reads as follows
A person descnbed In subsectIOn (2) who IS aggneved about a workIng condItIOn
or term of hIS or her employment may file a gnevance wIth hIS or her deputy
wIthIn 14 days after becomIng aware of the workIng condItIOn or term of
employment gIVIng nse to the gnevance OReg. 168/96 s 6 (1)
Further she complaIns of the ongOIng effect on her current salary and ItS current IneqUItable
relatIOnshIp to others promoted later than she was In thIS regard, employer counsel urges the
16
Board to find that It IS a sItuatIOn of a breach alleged at a specIfic tIme, WIth contInuIng
consequences, rather than an allegatIOn of a contInuIng repeated breach.
HavIng consIdered the arguments and eVIdence presented, It IS the Board's VIew that the dIspute
over the applIcable term or condItIOn of employment ImpairS ItS abIlIty to deal wIth the
tImelIness Issue on a defimtIve basIs wIthout a heanng on the ments AssumIng that the gnevor
can prove her assertIOns - that her treatment as to pay IS arbItrary In vIOlatIOn of the polIcy set
out above as to eqUItable pay In relatIOn to peers, as well as an establIshed practIce, and specIfic
promIses from her managers - there IS an arguable case that thIS IS a contInuIng gnevance,
InvolVIng a repeated breach of an ongOIng oblIgatIOn to pay at a hIgher rate, based on a
cOmbInatIOn of polIcy promIse and past practIce When a matter IS consIdered a contInuIng
gnevance, the doctnne of delay IS not applIcable because the matter IS tImely each tIme a
contInuIng oblIgatIOn IS breached. For cases canvassIng the case law dealIng wIth sImIlar Issues
In the context of arbItratIOns under collectIve agreements, see Re Port Colborne General
Hospital and Ontario Nurses Association, (1986) 23 L.AC (3d) 323 (Burkett) Relif[ious
Hospitallers of St. Joseph s of Hotel Dieu ofKinszston (1992) 29 L AC (4th) 323 (Stewart)
Dufferin-Peel Catholic District School Board (1998) 77 L AC (4th) 69 (HerlIch) and
Oakville(Town) (1997) 68 L AC (4th) 117 (O'NeIl)
If the employer IS nght that any oblIgatIOn to the gnevor In respect of ItS treatment of her
exenence as an actIng manager was concluded In November 2001 then the tImelIness Issue may
be better analyzed as In the cases relIed on by the employer and cIted above, or as a case of
delayed awareness of a complaInt sImIlar to the sItuatIOns In Laird and the Crown in Riszht of
Ontario (Ministrv of Communi tv Safetv and Correctional Services) #P 2003-0799 (O'NeIl) and
Amirault and Ministrv of the Solicitor General and Correctional Services P/0028/94 (Lynk)
17
Nonetheless, the fact that thIS portIOn of the gnevance IS arguably a contInuIng gnevance IS
sufficIent to allow the Issue of the treatment of the gnevor's breaks In servIce as an actIng
manager to go forward to a heanng on the ments Once It IS determIned how the employer's
oblIgatIOn to the gnevor should be charactenzed, the Impact of the lapse In tIme between the
breaks In servIce and the gnevance can be dealt wIth on a firmer legal and eVIdentIary basIs If at
such a heanng, the gnevor IS unable to make out a case that there was a contInuIng practIce
whIch should be consIdered a term of her employment or some other enforceable oblIgatIOn to
pay her In the fashIOn she alleges or that she has been treated arbItranly as she alleges, that wIll
be reflected In the ultImate outcome of the case
Grievance of Sheila Zub (P-2004-08371
In SheIla Zub's gnevance, filed on June 17 2003 she complaIns that she has been Improperly
paid SInce March 1998 and has been preJudIced as a result on a contInuIng basIs Her complaInt
IS somewhat sImIlar to that ofMs McKee In that she claims that she should have been gIven
credIt for her prevIOUS expenence as an actIng operatIOns manager wIthout regards to breaks In
servIce relatIng to labour relatIOns dIsputes SpecIfically she complaIns that a break In actIng for
five months due to the CIrcumstances after the 1996 stnke was Improperly held agaInst her whIle
breaks In servIce for others were not. The Mimstry argues that It Ms Zub's gnevance IS
untImely and InarbItrable
As to the delay Issue, It was submItted on behalf ofMs Zub that the statute speaks to when an
employee became aware She testIfied that she became aware of the fact that she was not beIng
treated equally wIth others dunng a conversatIOn wIth a co-worker Mr HiggIns on June 5 2003
She gneved less than fourteen days after that tIme
18
Ms Zub testIfied that she attempted to determIne her rate of pay In 1998 after she was appoInted
as a full-tIme OM on July 6 1998 Her Deputy Supenntendent checked Into the matter when she
asked, but It was decIded that her OM contInUOUS servIce date would be backdated only to March
1 1998 rather than 1994 when she had started actIng. She dId not gneve at the tIme, because
she trusted her employer that there was no recourse
She referred to two examples of other OM's treated more favourably Roger Long, an OM16 In
HamIlton, who was promoted the same day as she was In the summer of 1998 who reached the
top of the scale for an OM In 2004 whIle she IS stIll not at the top and Paula Waddell, also an
OM, who was promoted In 1999 or 2000 after Ms Zub but has already reached the maXImum,
when Ms Zub has not.
On behalf of the gnevor It was submItted that the Board had JunsdIctIOn to hear her gnevance
because the Increases gIven to Ms Zub were arbItrary compared to other OM's In sImIlar
cIrcumstances The gnevor's posItIOn IS that past practIce was to Implement credIt for actIng
expenence, whether or not servIce had been Interrupted. Ms Zub said she earlIer trusted that the
employer was fair and honest; but she now feels she was treated dIfferently and unfairly when
compared to others It IS submItted that her gnevance IS Included In the categones set out In
Scott et al and The CroYf, n in Riszht of Ontario (Ministrv of Transportation) P/OOO 1/96 (Lynk)
where the Board held that the JunsdIctIOn of the PSGB over salary-related matters deals wIth
complaInts anchored In one of the two folloWIng groups
- the salary-related decIsIOn of the employer IS premIsed on dISCnmInatory or
arbItrary conduct, or IS In bad faith, or
19
- the salary-related decIsIOn of the employer IS In vIOlatIOn of the govermng
legIslatIOn, or a polIcy gUIdelIne, practIce etc that have the legal force of beIng
part of the employment relatIOnshIp
Employer counsel argued that the Scott test reqUIres some specIfic breach of polIcy as well and
that Ms Zub had IndIcated none
Further as to tImelIness, It IS the employer's posItIOn that thIS IS was not a contInuIng sItuatIOn
because there was one fimte tIme penod after the promotIOn In 1998 that the gnevor should have
gneved. The Board was urged to see thIS as the contInuIng effect of a decIsIOn at a partIcular
pOInt In tIme rather than a contInuIng gnevance As to past practIce, counsel argued that there IS
a hIgh threshold, the practIce has to be proven In order to be allowed as an aid to InterpretatIOn of
some ambIguous language In a polIcy or collectIve agreement.
Ms Zub's arguments and sItuatIOn are sufficIently sImIlar to those ofMs McKee, that It IS the
Board's findIng that the matter should be set down for a heanng on the ments for the same
reasons as In the case of Ms McKee Although Ms Zub dId not pOInt to the same polIcy
provIsIOn, she does allege a pattern of practIce that she was entItled to have applIed to her In a
non-arbItrary and non-dISCnmInatory fashIOn. As wIth Ms McKee whether or not the case wIll
be made out at the end of the day wIll depend on whether she IS able to prove the eXIstence of a
practIce or contInuIng oblIgatIOn whIch the employer should be held to have applIed to her If
so the delay In gneVIng and ItS Impact may be dealt wIth at that tIme
20
Grievance of Rod Botham (P-2004-15281
Mr Rod Botham wrote to the Board on August 6 2004 IndIcatIng hIS wIsh to appeal hIS
gnevance of Sept 15 2003 concermng a 5% Increase to the OperatIOnal Manager Salary Range
MaxIma. In the Form lA filed wIth the Board on August 26 2004 he IndIcated that the persons
affected by the gnevance were all operatIOnal managers not at maXImum salary on Apnl 1 2002,
because they dId not receIve a 5% salary adJustment. The sectIOn of the same form whIch calls
for all of the matenal facts on whIch the applIcant relIes, was filled In as follows
All OM 16's are not beIng paid eqUItably In regards to the 5% awarded on Apnl
1 2002, to a certaIn group of OM's only In vIOlatIOn of the Pay on AssIgnment
OperatIng PolIcy I e Purpose and PnncIples are not beIng applIed eqUItably
In hIS remarks at the heanng, Mr Botham adopted the arguments made by the other gnevors,
addIng that he had become aware of unequal treatment among the operatIng managers In the
summer of 2004 when a number of OM 16's came to Maplehurst, where he works, from other
InstItutIOns, and conversatIOn ensued about where vanous OM's were on the pay scale
Mr Botham's remarks at the heanng dealt mostly not wIth the salary maXIma Issue raised In hIS
applIcatIOn to the Board, but wIth hIS VIew that when he was promoted on December 17 2001
he should have receIved a further 3%, although he had receIved 3% when he started In hIS actIng
assIgnment. He sees a dIfference between promotIOn and actIng assIgnments In the Pay on
AssIgnment PolIcy whIch he asserts was not correctly applIed to hIm When he InqUIred at the
tIme of hIS promotIOn, hIS managers told hIm there was no provIsIOn for a further 3%, whIch he
asserted constItuted a breach of polIcy by omISSIOn, as he was then not paid eqUItably wIthIn hIS
assIgned salary range
21
Employer counsel submItted that no one had ever before alleged what he IS claimIng, that he
should get a 3% Increase when he first started as an actIng manager and then a further 3% when
promoted to a permanent managenal posItIOn. It IS the employer's posItIOn that there IS no
foundatIOn In fact or In the language of the polIcy to JustIfy the gnevor's claim
It IS not necessary for the Board to rule on Mr Botham's remarks as to the addItIOnal 3%, as It IS
not an Issue raised In hIS applIcatIOn to the Board. The gnevor' s claim at the heanng, as well as
hIS comments concernIng thIngs he becamse aware of from other gnevors dunng the heanng for
the first tIme, whIch he felt applIed to hIm, go far beyond the Issue raised In the gnevor's
submIssIOn to the Board. SubsectIOns 34( 1) and (4) of RegulatIOn 977 under The Public Service
Act provIde that a gnevance must set out the reasons for the person's complaInt about the
workIng condItIOn or term of employment. Under s 36(1) of the same regulatIOn, the gnevor
may then ask thIS Board for a heanng about that gnevance Although there IS room for
elaboratIOn upon the gnevance at the heanng, and the Board attempts to aVOId undue
techmcalIty the Board's JunsdIctIOn IS substantIally lImIted by what IS submItted to the employer
and the Board as the gnevance Issue to be dealt wIth. Here, the subJect matter of what was
submItted was a claim that a 5% Increase to the maXIma of the OperatIOnal Manager salary
ranges was not awarded to those not at the maXImum of theIr range The facts set out In the
submIssIOn to the Board, and at the heanng, are not sufficIent to allow that gnevance to be
successful
Although It IS true that the Pay on AssIgnment polIcy provIdes that employees should be paid
eqUItably It refers to the fact that employees are assIgned to salary ranges, whIch generally
ImplIes that employees at dIfferent levels of the range wIll be paid dIfferent amounts In a
system based on progressIOn through salary ranges, It IS not enough to assert that It IS IneqUItable
22
for those not at the salary maXImum to have been demed the 5% Increase to the maXImum It
would be necessary to show that there was some term or condItIOn of employment whIch
arguably provIded that those not at the maXImum were nonetheless entItled to receIve the
Increase authonzed for those at the maXImum As the facts and arguments before the Board do
not go that dIstance, a prima facie case for the remedy claimed has not been made out. In the
result, Mr Botham's gnevance IS hereby dIsmIssed and It IS therefor unnecessary to deal wIth the
tImelIness aspect ofMr Botham's gnevance
Grievance of the Group of six Anthonv Hill, William Horobetz, Loris Puntillo, LGyt,ton
Callender, Makev Badal and Bruce Findlav (P-2004-3699 1
ThIS group of SIX OperatIOnal Managers filed a gnevance claimIng that theIr wages had not been
maIntaIned at 3 % above the salary maXImum of theIr dIrect reports As they were all at the
maXImum of the CorrectIOnal Officer 2 classIficatIOn, at the tIme of theIr promotIOn In June
2003 the 3% Increase they receIved put them exactly 3% above the maXImum of theIr dIrect
reports at the tIme However wIth the ImplementatIOn of the CorrectIOnal Officer Increase on
January 1 2004 the dIfferentIal was reduced to 5% They claim as remedy a 2 5% Increase to
theIr wages, retroactIve to January 1 2004 as well as recalculatIOns of overtIme and other
compensatIOn related to theIr base rate Further they request amendment of the Pay on
AssIgnment polIcy so that the problem does not recur In the future
The gnevors refer to two documents, the first a letter dated June 18 2004 from AssIstant Deputy
Mimster Gary Commeford and the second a memo dated July 13 2004 from Human Resources
Branch DIrector JosephIne A. Fuller as employer statements of theIr contInuIng entItlement to a
3% dIfferentIal At the bottom of page two of the Commeford letter the folloWIng appears
23
All InstItutIOnal managers confirmed as of July 31 2003 wIll be compensated 3%
above the current CorrectIOnal Officer rate
On page 3 of the Fuller memo the folloWIng statements appear
Deputy Mimster Rabeau has IndIcated that all InstItutIOnal managers should be
compensated 3% above the salary maXImum of theIr dIrect reports At the tIme of
promotIOn or hIre Into the OperatIOnal Manager posItIOn each IndIVIdual wIll be
revIewed to determIne whether or not hIs/her salary IS 3% above the current CO2
rate ThIS may result In a promotIOnal Increase of greater than 3%
The employer argues that the gnevance should be dIsmIssed as untImely because the gnevors
waited almost a year to gneve after the 2004 bargaInIng umt Increase was In effect. Further
counsel submItted that there IS a substantIal body of cases holdIng that the PSGB has no
JunsdIctIOn over cases claimIng compreSSIOn pay Further It IS Said that no breach of polIcy has
been made out, so the gnevances are InarbItrable Counsel argues specIfically that the
documents relIed on only speak to pay on promotIOn, and do not provIde that operatIOnal
managers' salary should always be 3% above theIr dIrect reports
HavIng regard to the wordIng of the above documents, the Board IS of the VIew that thIS IS also
arguably a contInuIng gnevance, as the statements above appear to apply forward from July 31
2003 Although the second sentence of the extract from the Fuller memo speaks of a reVIew on
promotIOn to determIne whether the appropnate percentage dIfferentIal IS maIntaIned, It IS not
ObVIOUS that the applIcatIOn of the provIsIOns IS lImIted to promotIOn.
Although the documents above do not bear the tItle of polIcy they are employer generated
statements of how operatIOnal managers wIll be paid, whIch raise an arguable case that they
would amount to a term or condItIOn of employment thereafter Here the gnevors are allegIng
that the memos referred to above amount to an applIcable term of theIr employment whIch
24
should be applIed to prevent the compreSSIOn that they have expenenced SInce January 2004
ThIS IS not a generalIzed request to cure compreSSIOn, or for the Board to set a compreSSIOn
dIfferentIal Itself, both thIngs that would be beyond the JunsdIctIOn of the Board. The fact that
the employer dIsputes the status of the memo and letter as enforceable polIcy as well as the
meamng of theIr terms, IndIcates that there IS a dIspute over what the terms of the gnevors'
employment are as to compreSSIOn, somethIng that IS WIthIn the Board's JunsdIctIOn to
determIne In the cIrcumstances, It IS the Board's findIng that the matter may proceed to a
heanng on the Issue of whether there IS a term or condItIOn of the gnevors' employment entItlIng
them to an ongOIng 3% dIfferentIal above the CorrectIOnal Officer rate, or that of theIr dIrect
reports If they were to be successful, the questIOn of whether they were entItled to
compensatIOn retroactIve to January 1 2004 as they claim, would be consIdered In lIght of the
arguments at the end of the day and the date of theIr gnevance However the addItIOnal
remedIal request for an amendment to the Pay on AssIgnment polIcy IS beyond the JunsdIctIOn of
the Board, as It IS a request for the Board to amend a term or condItIOn of employment, rather
than enforce It.
Grievances of Reszan Harris
Mr Harns dId not appear at the heanng on November 2, despIte havIng been gIven notIce
Employer counsel asks me to dIsmIss the gnevances as there was no IndIcatIOn that he wIshed to
pursue hIS gnevances
Rule 6 of the PublIc ServIce Gnevance Board's Rules & PractIce Notes provIdes
Where any person properly served wIth a notIce of heanng falls to attend the
scheduled heanng, the Board may proceed to dIspose of the gnevance In that
person's absence and wIthout further notIce
25
In thIS case, It IS clear that Mr Harns receIved notIce of the heanng, as he sent an e-maIl to the
Board on November 1 statIng that he would not be In attendance at the heanng. No reason was
gIven, no request for an adJournment was made
In the cIrcumstances, the Board has proceeded to deal wIth the two gnevances filed by Mr
Harns
P-2003-1479
The first ofMr Harns' gnevances IS dated March 15 2003 In file # P-2003-1479 It deals wIth
the Issue of compreSSIOn between operatIOnal managers, correctIOnal officers and actIng
operatIOnal managers, partIcularly the "concept of classIfied managers reCeIVIng sIgmficantly
less compensatIOn than IndIVIduals' ActIng' as managers" However there IS no IdentIficatIOn of
any polIcy on compreSSIOn, or any other IdentIfied or alleged term or condItIOn of employment
that has been breached. The gnevor refers to the general concept of "equal pay for equal work"
but does not explaIn how that has been breached, In a sItuatIOn WIth salary ranges and classes, as
well as vanous reasons why people In the same classIficatIOn may be makIng dIfferent amounts
of money at dIfferent tImes, dependIng on many factors such as length of servIce, ShIfts worked
or overtIme As worded, the gnevance does not demonstrate an arguable basIs In law for the
gnevance to succeed. It generally refers to the problem of compreSSIOn, but does not IndIcate
any basIs for a specIfic breach of a polIcy or other term or condItIOn of employment such as a
document settIng a defined percentage dIfferentIal at a gIven tIme between a specIfic managenal
class and some other occupatIOnal category AccordIngly thIS gnevance IS hereby dIsmIssed.
26
P-2004-1720
Mr Harns' second gnevance deals wIth the same Issue as that dealt wIth concermng the McKee
gnevance above, askIng for consIderatIOn for more than 3% on promotIOn based on hIS claimIng
an opportumty to artIculate hIS "better-than-average" prevIOus expenence and qualIficatIOns For
the same reasons as above, thIS gnevance IS also dIsmIssed.
Grievance of Joel Gardiner (P-2004-19941
Mr Joel GardIner dId not appear eIther and dId not ask for an adJournment. The Board has no
IndIcatIOn of any problem wIth servIce The employer sImIlarly asks for the dIsmIssal of hIS
gnevance
Rule 2 of the PublIc ServIce Gnevance Board's Rules & PractIce Notes provIdes
Where the Board consIders that a gnevance does not make out a case for the
orders or remedIes requested, even If all the facts stated In the gnevance are
assumed to be true the Board may dIsmIss the gnevance wIthout a heanng or
consultatIOn. In ItS decIsIOn the Board wIll set out ItS reasons
Mr GardIner's gnevance appears to be IdentIcal to Mr Harns' gnevance P2004-1720 and the
portIOn ofMs McKee's gnevance dealIng wIth the same subJect. Although I have assumed the
facts stated In Mr GardIner's applIcatIOn to be true, Mr GardIner's gnevance IS dIsmIssed under
Rule 2 for the same reasons as for Mr Harns' and Ms McKee's gnevances set out above
***
To summanze, for the reasons set out above, the portIOn of the gnevance ofMs McKee [P-
2004-2380], as well as the gnevances ofMr Harns [P-2004-1720] and Mr GardIner [P-2004-
1994] whIch relate to a theIr claims to an entItlement to a revIew of expenence and qualIficatIOn
27
In order to receIve a "better than average" promotIOnal Increase are dIsmIssed, as IS the gnevance
ofMr Botham [P-2004-1528] relatIng to the 5% Increase to the salary maXIma. The portIOn of
Ms McKee's gnevance [P-2004-2380] related to breaks In servIce, as well as the gnevances of
Ms Zub [P-2004-0837], Mr Drakos [P-2004-1721], and the group of SIX, Messrs Hill,
Horobetz, PuntIllo Callender Badal and FIndlay [P-2004-3699] may proceed to a heanng on the
ments
For the heanngs on the ments, consIderatIOn may be gIven to the schedulIng of the
Zub [P-2004-0837]and McKee [P-2004-2380] matters together as they both deal wIth breaks
In servIce as actIng managers, and to schedulIng the Drakos [P-2004-1721] and group
gnevance of Messrs Hill, Horobetz, PuntIllo Callender Badal and FIndlay [P-2004-3699] If
the partIes foresee common eVIdence and argument as to compreSSIOn Issues However there
appears to be no dIscernIble advantage In schedulIng all the remaInIng gnevances together If
the partIes have VIews as to the desIrabIlIty or practIcalIty of schedulIng any of the gnevances
together they are InvIted to make them known to the RegIstrar's office when dates are
offered.
Dated at Toronto thIS 22nd day of December 2005