HomeMy WebLinkAboutP-2003-3552.Coccia.05-07-26 Decision
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P-2003-3552
IN THE MATTER OF AN ARBITRATION
Under
THE PUBLIC SERVICE ACT
Before
THE PUBLIC SERVICE GRIEVANCE BOARD
BETWEEN
CoccIa Grievor
- and -
The Crown In RIght of Ontano
(Mimstry of Commumty Safety and CorrectIOnal ServIces) Employer
BEFORE Deborah lD LeIghton Vice-Chair
FOR THE GRIEVOR ElIzabeth CoccIa
FOR THE EMPLOYER Sean Kearney
Semor Counsel
Management Board Secretanat
HEARING March 22, 2005
WRITTEN May 17 2005
SUBMISSIONS
2
DeCISIon
Ms ElIzabeth CoccIa filed a gnevance on February 13 2004 contestIng dIscIplIne that was
Imposed on her on July 11 2003 At the outset of the heanng, the employer raised a prelImInary
motIOn to dIsmIss the gnevance as untImely The gnevor opposes the motIOn.
The facts are not In dIspute and were agreed to by the partIes at the heanng. Ms CoccIa began
employment as a CorrectIOnal Officer wIth the Mimstry In 1985 She was promoted to a
management posItIOn In 1990 At the tIme of the IncIdent leadIng to the dIscIplIne, Ms COCCIa
was an OperatIOnal Manager at HamIlton Wentworth DetentIOn Centre
The IncIdent Involved a number of employees, and there was an allegatIOn that they used undue
force on an Inmate The Mimstry began an extensIve InVestIgatIOn whIch led to a number of
employees beIng dIsmIssed and dIscIplIned. CnmInal charges were laid agaInst some
IndIVIduals, but not the gnevor
A letter dated June 12, 2003 Informed Ms CoccIa, that the employer was consIdenng
dIscIplInary actIOn agaInst her The allegatIOns were as follows
1 That on October 18 2002 you were grossly neglIgent In carryIng out your role,
responsIbIlItIes and dutIes as OperatIOnal Manager regardIng the exceSSIve use of force
used In Inmate" A"
2 That your conduct was unprofessIOnal, In that you were deceItful In filIng a report and In
respondIng to Mimstry InVestIgators
3
3 That on October 18 2002 you faIled to meet the standards for professIOnal behavIOur for
Mimstry employees as outlIned In a statement of ethIcal pnncIples, when you faIled to
document the use of force on Inmate "A"
4 That you faIled to comply wIth the Mimstry polIcy for use of force, as outlIned In the
Adult InstItutIOns PolIcy and Procedures Manual and InstItutIOns StandIng orders by
faIlIng In the mImmum reportIng reqUIrements on the use of force on Inmate
5 That on October 18 2002 you faIled to provIde care, custody and control as reqUIred of
an OperatIOnal Manager and In contraventIOn of the Mimstry of CorrectIOnal ServIces
Act. (The Inmate's name has been omItted.)
By the same letter the Mimstry notIfied the gnevor that a meetIng was scheduled for June 20
2003 to gIve her an opportumty to speak to the allegatIOns She was also Informed that If she dId
not attend that meetIng, the Mimstry would proceed wIthout her Input.
Ms CoccIa retaIned a lawyer Mr Graydon Sheppard, to represent her wIth the matter raised In
the employer's June 12,2003 letter By letter dated June 12,2003 Mr Sheppard Informed the
Mimstry that for medIcal reasons the gnevor was unable to attend. Further Mr Sheppard
wanted dIsclosure of the documents and tapes made dunng the InVestIgatIOn before proceedIng
to what he referred to as the heanng.
The Mimstry wrote on June 20 2003 to Ms CoccIa to clanfy the process and gIve her an
opportumty to respond to the allegatIOns In wntIng.
In lIght of the correspondence receIved from your legal representatIve, let me
clanfy our process The meetIng of June 20 2003 was scheduled to allow you an
opportumty to respond to the allegatIOns outlIned In my letter to you dated June
12,2003 ThIS IS an admInIstratIve process, not a court proceedIng. EntItlements
and procedures are dIfferent for both (e g. a representatIve cannot be sent to meet
wIth me on your behalf unless you are In attendance) Today you have receIved
the InformatIOn necessary for thIS meetIng. You are afforded the findIngs of the
4
Mimstry's InVestIgatIOn, as well as your statements There wIll be no further
InfOrmatIOn for you at thIS tIme
Please reVIew the allegatIOns and findIngs Respond to me In wntIng by
Wednesday June 25 2003 If you have anythIng further to add In your defense
The gnevor made no response, but her lawyer wrote on June 23 2003 obJectIng to the process
You have reqUIred my clIent to respond by June 25 If she has anythIng further to
add In her "defense" She IS not In a posItIOn to respond by that date In VIew of
her health and your refusal to provIde the addItIOnal InformatIOn requested In my
letter In the cIrcumstances, If you elect to proceed wIth any actIOn whIch IS
detnmental to my clIent, the same wIll ImmedIately be challenged In court by way
of JudIcIal reVIew
On July 11 2003 the Mimstry Informed Ms COCCIa that It had decIded, gIven the findIngs of the
InVestIgatIOn, that the allegatIOns outlIned In an earlIer letter were substantIated and Imposed
dIscIplIne - a 20-day suspensIOn. The letter also Informed the gnevor that she had the nght to
gneve the dIscIplIne pursuant to the provIsIOns In the Public Service Act.
The gnevor pursued a JudIcIal reVIew of the employer's dIscIplInary suspensIOn, whIch was
dIsmIssed by the DIvIsIOnal Court on February 4 2004 [Coccia v Ontario (Ministry of Public
Safety and Security (2004) 0 J No 1118 (DIV Ct)] The court summanzed the gnevor's
submIssIOn In part as follows
Mr Sheppard, on behalf of the applIcant, asserts that the applIcant was depnved
of her entItlement to procedural fairness, and submIts that In the cIrcumstances,
she had the chOIce of eIther applYIng for JudIcIal reVIew or proceedIng as of nght
under the gnevance and arbItratIOn procedures of the Act and RegulatIOns
5
The DIvIsIOnal Court held that the Public Service Act provIdes a gnevance procedure, and the
gnevor's faIlure to use It breached a well-establIshed pnncIple that generally admInIstratIve
remedIes must be exhausted before seekIng a reVIew by the courts The court stated further
"The applIcant chose not to avaIl herself of thIS process, and she offered no explanatIOn for her
faIlure to do so"
On February 13 2004 the gnevor filed a gnevance contestIng the 20-day dIscIplInary
suspensIOn. The employer demed the gnevance on the grounds that It was not tImely
THE SUBMISSION OF THE PARTIES
Counsel for the employer argued that the gnevance was late, and there were no grounds to
support an extensIOn of the tIme lImIts Under subsectIOn 34(1) of RegulatIOn 977 to the Public
Service Ac(an employee may file a gnevance wIthIn 14 days of becomIng aware of the subJect
matter of the complaInt. Counsel relIed on the well known factors outlIned In Becker Milk to
argue that Ms CoccIa was clearly aware of her nght to gneve and chose Instead to pursue a
JudIcIal reVIew [Re Becker Milk Company Ltd and Teamsters Union, Local 647 (1978) 19
L.A.C (3d) 217 (Burkett)] Seven months IS a substantIal delay and no good reason has been
provIded for the delay Counsel relIed on the folloWIng cases In support of hIS submIssIOn
OPSEU (Szabo) and Ontario Realty Corporation (2001) GSB 1811/98 (HerlIch) OPSEU
(Smith) and MinistlY of Northern Development Mines (2004) GSB 2002/243 et al. (Mikus)
OPSEU (St. Jean et al.) and Ministry of Community Safety and Correctional Services (2004)
GSB 2001/1122 (LeIghton) Johnson and Vipari andMinistlY of Community and Social Services
6
(1999) PSGB 0003/99 (LeIghton) Clayton and Blais and Ministry of Solicitor General and
Correctional Services (2000) PSGB 0006/99 and 0012/99 (LeIghton) Campbell and Ontario
Realty Corporation (2001) PSGB 0032/99 (LeIghton) Arkelian and Ministry of Health (1994)
PSGB 0044/92 (Willes) Johnson, Smith and Ministry of Solicitor General and Correctional
Services (1999) PSGB 0001/99 and 0005/99 (Agarwal) McFadden and Ministry of Solicitor
General and Correctional Services (1999) PSGB 0019-99 (Willes)
Ms CoccIa agreed that the gnevance was filed late She argued, however that the board should
hear the case on the ments Her reasons were that when the predIscIplInary heanng was
scheduled on June 20 2003 she was recovenng from surgery undergone on June 5 2003 She
was not well enough to attend. Moreover she was advIsed that because she dId not receIve a
predIscIplInary heanng, she had the nght to go to DIvIsIOnal Court for a JudIcIal reVIew She
acknowledged at the heanng that one reason for purSUIng JudIcIal reVIew was that, If successful,
she mIght get her costs for the applIcatIOn. Another reason was that If she was successful she
would get the dIscIplIne process reversed so that she would get a predIscIplInary heanng.
Ms COCCIa argued that once she got the DIvIsIOnal Court deCIsIOn, she filed her gnevance wIthIn
14 days She pOInted out that the employer could not have assumed that she had abandoned her
complaInt. Therefore she opposed the motIOn to dIsmIss her gnevance
Counsel for the Mimstry argued In reply that even If Ms CoccIa now thInks that the legal advIce
to her was wrong, she only has a possIble claim agaInst her lawyer Further even If she was
advIsed to seek a JudIcIal reVIew by her lawyer the Mimstry Informed her In the dIscIplInary
7
letter that she could gneve She had filed gnevances as part of a group In the past. Moreover
Supenntendent Thomas also advIsed her that she had a nght to gneve From the outset, the
Mimstry took the posItIOn that the DIvIsIOnal Court had no JunsdIctIOn to hear the case In sum,
counsel argued that Ms CoccIa knew her nghts and chose to pursue a JudIcIal reVIew and
therefore the gnevance IS not tImely and should be dIsmIssed
Towards the end of the heanng Into thIS matter I asked counsel for the employer If he was aware
of any PSGB cases, whIch dealt wIth the filIng of a gnevance after a gnevor ImtIally proceeded
wIth a cIvIl matter The day after the heanng, counsel for the employer dIscovered a case
decIded In the pnvate sector that he thought mIght be helpful to the board Re Sodexho Marriott
COlporation of Canada Ltd and Ontario Public Service Employees Union, Local 241 (2002)
108 L.A. C (4th) 68 (Beck) Mr Kearney forwarded thIS case to Ms CoccIa WIth the express
request as to whether or not she would agree to thIS case beIng put before me wIthout
submIssIOns on hIS part. When the board heard nothIng from Ms CoccIa she was contacted and
asked to respond. She agreed that the case could be put before me and at her request she was
gIven permIssIOn to make a submIssIOn on It. Her submIssIOn to the board was dated Apnl 29
2005 Counsel for the employer made a final wntten submIssIOn whIch was receIved on May 17
2005 In her wntten submIssIOn, the gnevor essentIally repeated the pOInts that she had
presented on March 22, 2005 at the heanng Into thIS matter so I wIll not repeat It here
8
DECISION
SectIOn 34(1) of RegulatIOn 977 to the Public Service Act provIdes as follows
A person descnbed In subsectIOn (2) who IS aggneved about a workIng condItIOn
or term of hIS or her employment may file a gnevance wIth hIS or her deputy
wIthIn 14 days after becomIng aware of the workIng condItIOn or term of
employment gIVIng nse to the gnevance
For many years thIS board has adopted the well-known factors In Becker Milk to assess whether
or not a gnevance If not filed In a tImely matter should nevertheless proceed. See for example
Arkelian (supra) In thIS case, Ms CoccIa filed her gnevance seven months after a 20-day
dIscIplInary suspensIOn was Imposed upon her The gnevor acknowledges that she was late, but
asks thIS board to extend the tIme lImIts under the regulatIOn and hear her case In decIdIng
whether to exerCIse my dIscretIOn and extend the tIme lImIts I must consIder 1) the reason for the
gnevor's delay 2) the length of the delay and 3) the nature of the gnevance In Becker Milk
havIng IdentIfied these factors, ArbItrator Burkett went on to hold
If the offendIng party satIsfies an arbItrator notwIthstandIng the delay that It
acted wIth due dIlIgence, then If there has been no preJudIce the arbItrator should
exerCIse hIS dIscretIOn In favour of extendIng the tIme lImIts If, however the
offendIng party has been neglIgent or IS otherwIse to blame for the delay eIther In
whole or In part, the arbItrator must nevertheless consIder the second and thIrd
factors referred to above In decIdIng If reasonable grounds eXIst for an extensIOn
of the tIme lImIts
9
The only reason Ms CoccIa gIves for filIng her gnevance late IS that she belIeved that she had a
nght to seek a JudIcIal reVIew of the employer's decIsIOn to dIscIplIne her She hoped to get the
dIscIplIne process reversed In thIS way and possIbly be awarded costs for her applIcatIOn. She
noted to the board that once she receIved the DIvIsIOnal Court's decIsIOn she filed her gnevance
wIthIn 14 days
There was some Inference In Ms CoccIa's submISSIOn to the board that she was merely
folloWIng her counsel's advIce and therefore her gnevance should now be allowed to proceed.
Vice-Chair HerlIch reJected thIS argument In Szabo (supra) The gnevor In that case pursued a
cIvIl actIOn claimIng to be wrongfully dIsmIssed by the government after hIS employment was
surplussed. The court subsequently dIsmIssed the actIOn on the grounds that It had no
JunsdIctIOn to hear the matter The gnevor In that case appealed the decIsIOn to the Ontano
Court of Appeal Some SIX months after filIng the appeal, the gnevor filed a gnevance wIth the
Gnevance Settlement Board. In Szabo there was some Issue as to whIch forum was the correct
one, SInce the gnevor's complaInt was In part based on a prevIOUS settlement of a cIvIl actIOn. In
decIdIng not to exerCIse the eqUItable dIscretIOn to extend the tIme lImIts, Vice-Chair HerlIch
held
The concerns about the Impact of legal chOIce of forum IS a separate matter from
the general and specIfic reqUIrements to file gnevances In a tImely fashIOn.
Indeed, had such a gnevance been filed, there IS every lIkelIhood that the partIes
mIght have been able to agree on the forum In whIch to first determIne the
JunsdIctIOnalIssue perhaps even wIthout preJudIce to the nght to subsequently
proceed In the other forum If necessary
10
In the case before me the gnevor was advIsed by her counsel that she could pursue the JudIcIal
reVIew Her employer also advIsed her that she had a nght to gneve under the Public Service
Act She chose to pursue the JudIcIal reVIew because she hoped through that forum to get her
costs If she was successful
Vice-Chair HerlIch also relIed on Wicken (GSB 2216/97) (Knopf) where the board declIned to
exerCIse Its dIscretIOn to permIt the gnevance to go forward some sIxteen and a half months after
a dIscharge, even though the gnevor In that case had been specIfically advIsed not to file a
gnevance untIl after the cnmInal proceedIng he was Involved wIth was fimshed. In contrast to
Wicken Supenntendent Thomas told Ms COCCIa personally that she could file a complaInt at the
PSGB and her dIscIplIne letter advIsed her lIkewIse In wntIng. Moreover she had filed a
gnevance wIth the board prevIOusly as part of a group so she was fully aware of her nghts
As noted earlIer the DIvIsIOnal Court found In ItS reasons dISmISSIng the applIcatIOn that the
gnevor had gIven no good reason for why she chose to proceed wIth the JudIcIal reVIew
applIcatIOn Instead of a gnevance I lIkewIse find that there has been no good reason for the
seven-month delay In filIng the gnevance and that the gnevor was not dIlIgent In advancIng her
complaInt to the board.
It stIll falls for me to consIder the length of the delay and the nature of the gnevance In decIdIng
whether or not the dIscretIOn to extend the tIme lImIt ought to be exercIsed. The length of the
delay In the CIrcumstances IS substantIal And the nature of the gnevance IS of partIcular
Importance ArbItrators have held In the past that dIsmIssal cases may warrant an extensIOn of
11
the tIme lImIt because of the senous consequences of denYIng the nght to a heanng. However
Ms CoccIa was not dIsmIssed as In Wicken nor dId she lose employment through the surplus
process as In Szabo And even In these cases the GSB decIded not to extend the tIme lImIt. Ms
COCCIa was gIven a 20-day suspensIOn and she contInues to work as an OperatIOnal Manager
wIth the Mimstry I have to conclude that there IS no compellIng reason because of the nature of
the case to Ignore the delay
HavIng carefully consIdered the submIssIOns of the partIes and the factors as outlIned In Becker
Milk I find that the gnevance IS not tImely and there IS no eVIdence to support the exerCIse of the
board's eqUItable JunsdIctIOn to extend the tIme lImIt. Thus, the gnevance IS hereby dIsmIssed.
Dated at Toronto thIS 26th day of July 2005
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