HomeMy WebLinkAbout2000-71064 Benefits Claimant 00-12-10 Decision
Included In the most recent collectIve agreement between the partIes are the folloWIng
provIsIOns
Article 22 - Grievance Procedure
Article 22.9 - Insured Benefits Grievance
2291 An allegatIOn that the Employer has not provIded an Insured benefit that has
been contracted for In thIS Agreement shall be pursued as a Umon gnevance filed under
ArtIcle 22 13 (Umon Gnevance)
22 9 1 Any other complaInt or dIfference shall be referred to the Claims ReVIew
SubcommIttee of JOInt Insurance Benefits RevIew CommIttee (JIBRC)
establIshed under AppendIx 4 (JOInt Insurance Benefits RevIew CommIttee) for
resolutIOn.
Appendix 4
JOINT INSURANCE BENEFITS REVIEW COMMITTEE
1 Name of Committee
The CommIttee shall be referred to as the JOInt Insurance Benefits RevIew CommIttee
2. Purpose of Committee
The purpose of thIS CommIttee IS to facIlItate commumcatIOns between the Employer and the
OPSEU on the subJect of Group Insurance, IncludIng BaSIC LIfe Insurance, Supplementary
LIfe Insurance, Extended Health Insurance Long Term Income ProtectIOn Insurance, and
such other negotIated benefits as may from tIme to tIme, be Included In the Group Insurance
Plane
It IS understood that the Group Insurance benefits to be provIded to employees and the cost
shanng arrangements between the Employer and ItS employees shall be as set out In any
applIcable collectIve agreement or arbItratIOn award, and the matters for consIderatIOn by thIS
CommIttee shall be only as set out In these terms of reference
3 Composition of Committee
The CommIttee shall be composed of an equal number of representatIves from the Employer
and from the OPSEU wIth not more than eIght (8) representatIves In total At meetIngs of the
CommIttee, each party may be accompamed by an Actuary to provIde techmcal advIce and
counsel
4 Duties of the Committee
The dutIes of the CommIttee shall consIst of the folloWIng
CLAIM # 71064
(I) Development of the specIficatIOns for the publIc tendenng of any negotIated benefits
whIch may be Included In the Group Insurance Plan (to cover the bargaInIng umt
onl y)
(iI) DetermInatIOn of the manner In whIch the specIficatIOns wIll be made avaIlable for
publIc tendenng;
(ill)ConsIderatIOn and eXamInatIOn of all tenders submItted In response the specIficatIOns
for tender and preparatIOn of a report thereon,
(iv)RecommendatIOn to the Government of Ontano on the selectIOn of the Insurance
carner or carners to underwnte the Group Insurance Plans
(v) ReVIew of the semI-annual financIal reports on the Group Insurance Plan, and
(vI)RevIew of contentIOus claims and recommendatIOns thereon, when such claim
problems have not been resolved through the eXIstIng admInIstratIve procedures
The specIficatIOns for tender wIll descnbe the benefits to be provIded, the cost shanng
arrangement between the Employer and ItS employees, the past financIal hIStory of the
Insurance plans, the employee data, the format for the retentIOn IllustratIOn for each
coverage and the financIal reportIng reqUIrements Tenders shall be entertaIned by the
CommIttee from any IndIVIdual Insurance carner actIng solely on ItS own behalf ThIS
shall not preclude such carner from arrangIng reInsurance as may be necessary
The basIs for recommendatIOn of an Insurance carner(s) wIll Include the abIlIty of the
carner(s) to underwnte the plan, complIance of the carner's quotatIOn wIth the
specIficatIOns for tender the carner's servIce capabIlItIes and the expected long term net
cost of the benefits to be provIded.
1 Experience Review
2. Claims Review Subcommittee
(a) There shall be a subcommIttee whose mandate IS to reVIew and make decIsIOns on,
complaInts or dIfferences InvolvIng the demal of Insured benefits under the Central
CollectIve Agreement, when such Issues have not been resolved through the eXIstIng
admInIstratIve procedures, save and except a complaInt or dIfference ansIng under
ArtIcle 22 9 1 (Insured Benefits Gnevance) of the Central CollectIve Agreement. The
subcommIttee shall be composed of two (2) representatIves selected by the Employer
two (2) representatIves selected by OPSEU and an Independent thIrd party who IS
agreed to by both partIes
(b) Appropnate ImpartIal medIcal consultants shall be avaIlable to the subcommIttee In
an advIsory capacIty to provIde InformatIOn on the nature of specIfic Illnesses or
dIsabIlItIes
CLAIM # 71064
(c ) MembershIp on the subcommIttee shall be for one (1) year penod, and IS renewable at
the dIscretIOn of the nomInatIng party or partIes In the case of the renewal of the term
of the Independent thIrd party
(d) DeCISIOns of the subcommIttee are final and bIndIng.
(e) The fees and expenses of the medIcal consultants referred to In clause (b), and the
Independent thIrd party referred to In clause (a) shall be dIvIded equally between the
Employer and the Umon.
Article 42 - Long Term Income Protection
Total dIsabIlIty means the contInUOUS InabIlIty as the result of Illness, mental dIsorder or
InJury of the Insured employee to perform the essentIal dutIes of hIS or her normal
occupatIOn dunng the qualIficatIOn penod, and dunng the first twenty-four months of the
benefit penod' and thereafter dunng the balance of the benefit penod, the InabIlIty of the
employee to perform the essentIal dutIes of any gaInful occupatIOn for whIch he or she IS
reasonably fitted by educatIOn, traInIng or expenence
Subsequent to the sIgmng of thIS collectIve agreement the partIes negotIated and sIgned terms of
reference regardIng the establIshment of a subcommIttee to deal wIth dIsputes between the
partIes regardIng Long Term Income ProtectIOn (hereInafter referred to as "LTIP") That
memorandum stated
JIBRIC CLAIMS REVIEW SUBCOMMITTEE
TERMS OF REFERENCE
AUTHORITY
The JIBRC subcommIttee IS establIshed under ArtIcle 229.2 and AppendIx 4 of the
collectIve agreement between The Crown In RIght of Ontano and the Ontano PublIc
ServIce Employees Umon.
PURPOSE OF SUBCOMMITTEE
To reVIew and make decIsIOns on appeals from employees on claims InvolvIng the demal
of Insured benefits under the collectIve agreement whIch have prevIOusly been removed
from JIBRC
REFERRAL TO THE SUBCOMMITTEE
CLAIM # 71064
Employees wIth claims that have been removed from JIBRC wIll be notIfied of such, In a
tImely manner by letter (referred to as the "NotIce Letter") to theIr last known address
An employee whose claim has been removed, has 45 days, from the date of the notIce
letter to submIt a request In wntIng to OPSEU askIng that OPSEU refer theIr case to the
subcommIttee ThIS letter must be copIed to the Management Co-Chair of the JIBRC
OPSEU has 90 days from the date of the notIce letter to advIse the Management Co-Chair
of JIBRC of theIr decIsIOn to agree or deny the request to appeal If notIce IS not receIved
from OPSEU wIthIn 90 days from the notIce letter then the claim wIll be deemed to be
wIthdrawn.
SCOPE OF COMMITTEE
The SubcommIttee represents the final stage In the appeal process
The SubcommIttee wIll clanfy medIcal eVIdence as needed, wIth a medIcal consultant
agreed to by both MBS and OPSEU
DeCISIOns of the SubcommIttee are final and bIndIng.
Upon receIpt of the decIsIOn, a Memorandum of Settlement (as attached) wIll be prepared
and sIgned by the partIes and forwarded to the Insurer
SUBCOMMITTEE MEMBERSHIp.
The subcommIttee wIll consIst of resource representatIves from OPSEU and MBS and an
Independent thIrd party "Chair" to be named by MBS and OPSEU
ROLE OF THE CHAIR"
To reVIew case representatIOns from MBS and OPSEU
To make a determInatIOns In wntIng wIth respect to each case DeCISIOns must be In
accordance wIth the OPS CollectIve Agreement between the Employer and OPSEU and
consIstent WIth the group Insurance plans In place at the tIme facts gIVIng nse to the
dIspute arose
ROLE OF MEDICAL CONSULTANTS
Appropnate ImpartIal medIcal consultants wIll be agreed by the partIes and shall be
avaIlable to the SubcommIttee In an advIsory capacIty If the partIes cannot agree on a
medIcal consultant, the Chair may call on a consultant from a roster supplIed by the
College of PhysIcIans and Surgeons
CLAIM # 71064
The medIcal consultants wIll provIde InformatIOn on the nature on of specIfic Illnesses or
dIsabIlItIes
The Chair may request an InterpretatIOn of medIcal reports, test results and other medIcal
documentatIOn on file
The medIcal consultant IS not a member of the commIttee and wIll not provIde an OpInIOn
related to a decIsIOn on the appeal
FEES
Fees and expenses, as approved by the partIes, of medIcal consultants and the Chair shall
be dIvIded equally between MBS and OPSEU
FORMA T OF MEETINGS
Each appeal wIll be dealt wIth separately
Both partIes, through theIr representatIves wIll provIde full dIsclosure of the supportIng
documentatIOn upon whIch they Intend to rely ThIS dIsclosure wIll take place at least two
weeks In advance of the meetIng of the subcommIttee dealIng wIth the subJect matter of
the appeal
If the Chair reqUIres clanficatIOn of medIcal eVIdence, a meetIng of the SubcommIttee
wIll be arranged wIth a medIcal consultant agreed to by both MBS and OPSEU or faIlIng
such agreement, wIth a medIcal consultant called by the Chair
MBS and OPSEU wIll JOIntly present a statement of agreed upon facts (to the extent
possIble) for the appeal to the Chair
ASIde from the ImpartIal medIcal consultant dIscussed above, no other wItnesses wIll be
called, except by request of the Chair However the IndIVIdual claimant wIll be allowed
to file a wntten statement In lIeu of testIfYIng. If the IndIVIdual claimant chooses to file a
statement It must be provIded to the Management Co-Chair of JIBRC at the same tIme as
OPSEU's request for appeal MBS has the nght to Introduce a wntten response to thIS
statement.
OPSEU wIll present ItS posItIOn on the case wIth supportIng arguments to the Chair
MBS wIll present ItS posItIOn on the case wIth supportIng arguments to the Chair and wIll
respond to OPSEU's posItIOn. OPSEU wIll have nght of reply PresentatIOn by both
partIes wIll be based upon the InfOrmatIOn/record on file before the Insurance carner at
the tIme the matter IS removed from the JIBRC the employee statement If any and
MBS's response to the statement.
CLAIM # 71064
EIther party may If necessary request the attendance of the claimant, who shall be
allowed a leave of absence wIthout pay wIth no loss of credIts, to attend the sub-
commIttee meetIng as an observer only
The Chair wIll render a wntten decIsIOn wIth supportIng ratIOnale
FREQUENCY OF MEETINGS.
On an as needed basIs as determIned by MBS and OPSEU JOIntly
The partIes agree to these Terms of Reference In support of the ImplementatIOn of ArtIcle
22 9 2 and AppendIx of the collectIve agreement.
Dunng the term of the prevIOUS collectIve agreement, the partIes attempted to resolve these
dIsputes between themselves Not surpnsIngly there were a number of Instances whereIn they
were unable to agree Those matters sImply remaIned unresolved. Those outstandIng matters are
now beIng brought forward before the subcommIttee as set out above In accordance wIth the
agreement of the partIes, ArbItrator FelIcIty Bnggs and I were asked to act as the thIrd party or
Independent chair
On the first day of heanng the partIes agreed that the Chair should render a decIsIOn statIng that
the claim was properly or Improperly demed wIthout elaboratIng on the quantum of the remedy
but remaIn seIzed of the matter Subsequent to the Issuance of the decIsIOn the partIes wIll
negotIate and hopefully agree upon a memorandum of agreement as to the appropnate remedy
There was also dIscussIOn between the partIes about the extent and content reqUIred In decIsIOns
Issued by the ChaIr(s) I thInk IS It fair to say the partIes agreed that, at the begInmng the ChaIr(s)
wIll attempt to set out In some detaIl the dIspute and the reasons for the decIsIOn. The partIes'
antIcIpate that the ChaIr(s) wIll establIsh some pnncIples they can be gUIded by In asseSSIng
future dIsputes It IS hoped that as the Junsprudence develops, there wIll be less need for lengthy
decIsIOns because the fundamental pnncIples wIll have already been establIshed.
In accordance wIth the agreed procedure, the partIes filed an agreed statement of facts It stated
1 Mr G.D was employed by the Ontano Mimstry of the SOlICItor General and
CorrectIOnal ServIces from September 30 1991
2 He was workIng as a CorrectIOnal Officer 2 (General Duty Officer) when he
began expenenCIng health dIfficultIes and he went off from work wIth Illness
begInmng on February 20 1997
3 Mr G.D' s Short Term SIckness Plan benefits stopped on July 20 1997
CLAIM # 71064
4 He applIed for Long Term Income ProtectIOn wIth a dIagnosIs of anxIety
dIsorder on June 19 1997
5 Mr G.D' s claim for benefits was demed by ManulIfe on August 1 1997
6 The demal of benefits was appealed on December 11 1997 by Mr G.D
through hIS phYSICIan.
7 ManulIfe upheld the demal of benefits on December 19 1997
8 The further demal was appealed through the employer's medIcal consultant on
January 15 1998
9 ManulIfe demed the further appeal on January 30 1998
10 On March 23 1998 ManulIfe agreed to arrange an IME
11 On Apnl 4 1998 Dr Cashman of Wellesley HospItal performed an
Independent medIcal evaluatIOn.
12 On Apnl 23 1998 ManulIfe upheld the demal of benefits
13 On June 11 1998 Mr G.D ' s claim was removed from the table at JIBRC
14 Mr G.D seeks Insurance benefits for the penod July 20 1997 untIl hIS return
to work.
The Employer descnbed Mr G.D's Job dutIes as follows takIng charge of an area of the
InstItutIOn, observIng for IrregulantIes affectIng secunty dIscIplIne, safety etc refernng to
supervIsor or takIng appropnate actIOn In accordance wIth rules, regulatIOns, procedures and past
practIces, safely operatIng and controllIng secunty eqUIpment, 1 e keys, handcuffs & leg Irons,
searchIng Inmate's lIvIng umts, cells and other areas as reqUIred, keepIng log records, counts &
ShIft actIvItIes, adVISIng Inmates of theIr nghts and oblIgatIOns warmng! counsellIng Inmates,
laYIng mIsconduct reports and provIdIng oral & wntten reports as reqUIred, patrols of InstItutIOn
& grounds to check for IrregulantIes dnvIng the InstItutIOn vehIcle as assIgned, actIng as an
escort In transfer and movement of Inmates between InstItutIOns and the hospItal
The first AttendIng PhysIcIan's Statement was completed by Dr FInkelsteIn, hIS general
practItIOner and was dated June 30th, 1997 In It he stated that the claimant was suffenng from
an anxIety dIsorder that commenced In February of 1997 and mamfested Itself In symptoms of
anxIety tensIOn and frustratIOn. He had been reCeIVIng monthly treatments for a psychologIcal
dIsorder SInce February and was, at the tIme of the report, unable to perform hIS dutIes as a
CorrectIOnal Officer
CLAIM # 71064
A subsequent letter was sent to Dr FinkelsteIn requestIng a detaIled report on the claimant's
condItIOn, IncludIng precIpItatIng and perpetuatIng factors, stabIlIty dIagnostIc InVestIgatIOns,
course of treatment, consultatIOns, abIlIty to return to work wIth or wIthout lImItatIOns His
response was dated July 15 1997 and stated
ThIS letter IS In response to your request for specIfic medIcal InfOrmatIOn regardIng G.D
You have enqUIred as to the precIpItatIng and perpetuatIng factors In the present Illness
Mr G.D found hImself In a very tense sItuatIOn at work. ThIS related to hIS InteractIOn
wIth hIS co-workers and supervIsors He expenenced feelIngs of severe emotIOnal upset
and frustratIOn. He finds the sItuatIOn Intolerable and unresolvable A change In work
venue appears to be the only solutIOn to hIS problem
His medIcal condItIOn IS now stable
No diagnostIc testIng was conducted In regard to thIS problem
Mr G.D was seen approxImately monthly
Mr G.D has been referred to Dr Stephen Rivers, a psychologIst.
You have enqUIred as to whether any medIcal harm would come to my patIent by now
engagIng In occupatIOnal reIntegratIOn. I am unclear as to what you mean by
occupatIOnal reIntegratIOn. In my OpInIOn, It would be reasonable for Mr G.D to return
to gaInful employment so long as he does not find hImself back In hIS prevIOus work
sItuatIOn or a sImIlar work sItuatIOn.
You have enqUIred In questIOn 9 as to what temporary or permanent workplace
accommodatIOn may enable your patIent to safely return to work dunng or after recovery
It IS my OpInIOn that Mr G.D may return to work so long as he does not return to any
work sItuatIOn InvolVIng the same personnel
I trust thIS IS the InfOrmatIOn that you reqUIre and that I have been clear In the
presentatIOn of same
Dr Rivers was asked for a sImIlar report and responded on July 25 1997 as follows
ThIS letter IS In response to your request for InfOrmatIOn concermng my treatment of Mr
G.D who was referred by hIS physIcIan, Dr FinkelsteIn. I have now seen G.D on four
occaSIOns between May 21 and July 23 1997 In dISCUSSIng thIS wIth G.D he felt that I
should feel free to Include any relevant psychologIcal InfOrmatIOn requested, but because
a number of personal Issues unrelated to hIS current InabIlIty to work at MimIco are
entered sporadIcally throughout my seSSIOn notes, the notes should not be Included wIth
thIS report.
G.D presented as an artIculate, motIvated IndIVIdual who had, for all Intents and
purposes, been functIOmng qUIte well In hIS lIfe before thIngs began "breakIng down" at
work toward the end of last year After a penod of tIme where he felt stress bUIldIng at
work through the detenoratIOn of management/worker relatIOnshIps and hIS role In that
process, It got to the pOInt where he felt a "stress leave" was hIS only optIOn, as beIng at
work became unbearable
In response to your speCIfic Inqumes, based on the contact to date, my assessment IS a
follows
Psychiatric History none
CLAIM # 71064
Mental Status presented as somewhat anxIOUS and angry wIth feelIngs of beIng
malIgned at work, havIng been In the forefront of a dIspute wIth management for a
number of months Although thInkIng was clear there was an element of grandIOsIty In
hIS personalIty style Memory IS excellent and IntellIgence lIkely above average There
was no suggestIOn of mood dIsorder or sUIcIdal Intent.
Precipitating/Perpetuating Factors The sItuatIOn was preCIpItated by management
staff conflIct In the workplace, culmInatIng In stnke actIOn and IdentIficatIOn of G.D as
an InstIgator The "culture" of a correctIOnal InstItutIOn (i e a pnson) IS, from G.D's
descnptIOn, repreSSIve extremely hIerarchIcal and "macho" corrupt, and ImmIcal to
change It IS these factors whIch - to whatever extent they may be operatIng - are
perpetuatIng hIS InabIlIty to contInue workIng In that envIronment.
DSM-IV Category & GAF AdJustment DIsorder (chromc) wIth anxIety (309.24) GAP
= 58
Medication History- None reported, check further wIth Dr FinkelsteIn, M.D
Nature, Frequency & Severity of Current Symptoms Sleep dIsturbance, Increase In
alcohol consumptIOn, problems wIth concentratIon, and dIsruptIOn In personal
relatIOnshIps have accompamed thIS penod of stress Seventy of symptomatology IS
moderate and IntermIttent.
Management Plan IndIvIdual psychotherapy InsIght onented ImtIally wIth
cogmtIve/behavIOural therapy to follow once pnontIes for change have been IdentIfied.
Anticipated time to Improve 6-8 months
Role of Motivation Appears very motIvated to seek help not only for current dIfficultIes
but also to understand the possIble hIstoncal underpInmngs of hIS personalIty for makIng
appropnate future decIsIOns
If I can be of any further assIstance, or If you reqUIre elaboratIOn of the above
InformatIOn, please feel free to call
The claimant's applIcatIOn was demed on the basIs of those reports ManulIfe advIsed Mr G.D
that Dr RIvers had descnbed hIS symptoms as moderate and IntermIttent. Dr FinkelsteIn had
said hIS condItIOn was stable and that he could return to work but not wIth the personnel wIth
whom he had been In conflIct. There was therefore no eVIdence of a totally dIsablIng psychIatnc
condItIOn.
A subsequent appeal of that demal of benefits was ImtIated by Dr Glancy a psychIatnst, who
had been seeIng the claimant SInce September of 1997 His letter to ManulIfe, dated December
11 1997 stated
ThIS letter IS an appeal of the cessatIOn of long-term dIsabIlIty benefits on the above
named, accompamed by an authonzatIOn for release of medIcal InformatIOn.
Mr G.D IS a 34 year old male whom I assessed ongInally on September 8th, 1997 He
suffered from a maJor depressIve epIsode apparently wIth some paranOId Ideas whIch
may be sItuatIOnal In nature There was some eVIdence of recent alcohol abuse, probably
secondary to the depressIOn.
CLAIM # 71064
The tentatIve treatment plan IS to see hIm approxImately every two weeks for a
cOmbInatIOn of cogmtIve psychotherapy and pharmacotherapy He has responded
somewhat to a cogmtIve therapy approach but may also need pharmacotherapy
The DSM-IV dIagnosIs IS maJor depreSSIve epIsode wIth the possIbIlIty of some paranOId
features There IS also the possIbIlIty of secondary alcohol abuse
AXIS-l MaJor depressIve epIsode 2962
AXIS-11 Nil
AXIS-111 Nil
AXIS-l V Problems wIth pnmary support group (mantal separatIOn)
OccupatIOnal problem Threat of Job loss DIfficult work condItIOns
DISCord wIth co-workers (admInIstratIOn)
AXIS- V Global assessment of functIOmng equals 60-70
The subJect's Illness appeared to begIn approxImately March 1996 His Illness contInues
unabated. He wIll be under medIcal care for some tIme dependIng on hIS response to
treatment.
If you reqUIre more InformatIOn, please do not hesItate to contact me
The claim was agaIn demed. The Insurer Interpreted Dr Glancy's report as IndIcatIng mIld
symptoms or some dIfficulty In several areas of functIOmng but not as eVIdence of a totally
dIsablIng psychIatnc Illness
The folloWIng month, that IS January of 1998 Dr Paul Humphnes, Semor MedIcal Consultant of
the Mimstry of the SOlICItor General and CorrectIOnal ServIces advIsed the Insurer that the
referral to Dr Glancy had been done at hIS suggestIOn because he felt the claimant was Incapable
of contInuIng as a correctIOnal officer He requested the decIsIOn to deny long term sIckness
benefits be reconsIdered. ManulIfe's psychIatnc medIcal consultant revIewed the claimant's
entIre file and confirmed hIS decIsIOn that no new medIcal InformatIOn had been provIded to
persuade hIm to approve the applIcatIOn.
The claimant appealed and advIsed Dr Glancy that he had consented to a release of medIcal
InformatIOn In furtherance of that appeal Dr Glancy provIded the Insurer wIth the folloWIng
letter dated February 16 1998
ThIS letter IS an addendum to my prevIOUS report upon the above named. Mr G.D has
sIgned an authonzatIOn for release of medIcal InformatIOn.
I would lIke to reVIse my AXIS IV assessment. I should note that I do not habItually use
thIS scale In my clImcal work. I have not gIven thIS matter senous consIderatIOn pnor to
thIS report. SInce thIS scale IS to be used for medIco-legal purposes In the case of thIS
claim, I have thus applIed myself more carefully to thIS Issue
CLAIM # 71064
On rereadIng the Global Assessment of FunctIOmng Scale (DSM-IV -page 32) It IS clear
that Mr G.D must score approxImately 31-40 on thIS scale You wIll note from the scale
that a score 31-40 ImplIes some Impairment In realIty testIng of commumcatIOn or maJor
Impairment In several areas such as work or school, famIly relatIOns Judgment, thInkIng
or mood.
Mr G.D does dIsplay a maJor Impairment In mood, as well as maJor Impairment In work
and famIly relatIOns He also has what could be termed a senous Impairment In socIal
functIomng, not contactIng hIS fnends and not entenng Into any heterosexual
relatIOnshI ps
It IS possIble that hIS behavIOur IS Influenced by paranOId thInkIng whIch would gIve hIm
a score of21-30
Overall, on gIVIng thIS senous careful thought demanded of thIS scale, I would
score hIm as at approxImately 40
I hope you can reVIse your decISIOn based on thIS I am surpnsed that you based your
decIsIOn on thIS scale whIch IS not generally consIdered amongst clImcIans as a valId and
relIable tool In everyday practIce
It would be my OpInIOn that Mr G.D suffers from a maJor depressIve epIsode wIth
paranOId features His problem centres around the workplace He IS therefore unfit to
work due to thIS Illness, and has been SInce the early part of March 1996 I am hopeful
that wIth treatment, the sItuatIOn wIll resolve wIthIn the next year
The claimant underwent an Independent MedIcal EXamInatIOn In Apnl of 1998 by Dr Cashman,
the DIrector of the In-PatIent PsychIatnc Umt at St. Michael's HospItal Before seeIng Mr G.D
Dr Cashman revIewed the reports of Dr FInkelsteIn, Dr Rivers and Dr Glancy He then
allowed the claimant tIme to descnbe hIS feelIngs and perceptIOns of the recent past and arnved
at the folloWIng conclusIOns
The mental status showed a healthy powerful man, who spoke rapIdly and wanted to tell
me every detaIl of hIS unfortunate sItuatIOn at MimIco He dId not appear sad. He
appeared anxIOUS He was onented to tIme, person and place There was no thought
dIsorder There were no perceptual abnormalItIes There were no hallucInatIOns I
consIdered whether the story about MimIco was a delusIOn but dId not thInk It was His
thInkIng was clear but dIffuse He was preoccupIed wIth the events at MimIco
CorrectIOnal Centre His cogmtIve functIOns were Intact. His InsIght and Judgment was
average
On the Back DepressIOn Inventory Mr G.D scored 25 On the HamIlton DepressIOn
Scale he scored 7 On the AgoraphobIa subscale of the Fear QuestIOnnaire he scored
11/40 and on the SocIal AnxIety subscale he scored 26/40
CLAIM # 71064
Formulation
Mr G.D functIOned well up to the events of the last few years He states that he was
always an outgOIng and actIve man who dId extremely well In school and had many
fnends He was athletIc He had no specIfic complaInts about hIS chIldhood, hIS
adolescence or hIS early adulthood. In the past few years he has been Involved In a
negatIve InteractIOn WIth the MimIco CorrectIOnal Centre and the supervIsors there He
IS of the firm OpInIOn that the supervIsory staff have been out to harm hIm professIOnally
If not physIcally He IS convInced that he IS nght In thIS sItuatIOn and he IS clear that he
wants redress
ThIS concern has become the maJor focus of hIS lIfe He wIll not return to work. Mr
G.D feels that the Mimstry of JustIce should VIndIcate hIm In hIS battle wIth MimIco
CorrectIOnal Centre He has not receIved the appropnate support from hIS Umon.
VindIcatIOn would consIst of a transfer out of MimIco CorrectIOnal Centre Into another
posItIOn. I am not certaIn what thIS posItIOn mIght be
Because of the CIrcumstances at work Mr G.D IS depressed. The depressIOn IS mIld and
does not prevent hIm from functIOmng.
In response to the dIrect questIOns posed In the Insurer's letter Dr Cashman concluded that the
pnmary precIpItatIng factor In the claimant's Illness was work. His dIagnosIs was AdJustment
DIsorder wIth depressed mood. Because of the lack of any hIStOry of a paranOId personalIty
styl e, Dr Cashman made no dIagnosIs of paranOIa. He determIned that the claimant's
expenences were IrratIOnal but not delusIOnal and that he had "overvalued Ideas" Dr Cashman
noted that the claimant was takIng a small dose of Manenx, whIch he claimed helped hIm to
leave hIS home and attend at Dr Cashman's office He concluded that the suggested treatment
could Include psychotherapy to help hIm "turn hIS energIes In another dIrectIOn rather than an
endless purSUIt of a goal whIch he wIll not achIeve" and pharmacotherapy to reduce the IntenSIty
of hIS thoughts Dr Cashman felt the claimant would contInue to be "unhappy and
uncomfortable" If he InsIsted on remaInIng fixed on the sItuatIOn at MimIco If he could put that
aSIde and agree wIth the treatment proposed, there would be a "possIbIlIty of Improvement"
Dr Cashman described Mr G.D ' s depreSSIOn as "not severe" He stated hIS preoccupatIOn wIth
the wrongs done to hIm were paramount and that he was "motIvated to return to work as long as
he dId not expenence persecutIOn. He wIll not be wIllIng to tolerate a return to work. His
overvalued Ideas wIll make It dIfficult for hIm to accept returmng to work"
With respect to the InCOnSIstencIes between hIS findIngs and the findIngs of the other physIcIan's
who had seen the claimant, Dr Cashman stated
The InfOrmatIOn provIded was sketchy Dr Glancy refers to the pOSSIbIlIty of paranOId
thInkIng but he does not descnbe deluSIOn. It may have been dIfficult for hIm to be sure
CLAIM # 71064
Dr Glancy also descnbes a GAP much lower than my functIOnal assessment suggests In
fact, outsIde of work, Mr G.D would seem to be functIOmng at a hIgh level His GAF IS
between 60-70
The functIOnal assessment referred to In hIS report IS provIded to treatIng physIcIans and IS
entItled Mental Residual Functional Capacity Assessment. The purpose IS set out as follows,
ThIS sectIOn IS for recordIng summary conclusIOns denved from the obJ ectIve medIcal
eVIdence that eXIsts on eXamInatIOn and lor contaIned In the patIent's medIcal records
Each mental actIvIty IS to be evaluated wIthIn the context of the IndIVIdual's capacIty to
sustaIn that actIvIty over a normal workday or work week on an ongOIng basIs DetaIled
explanatIOn of the degree of lImItatIOn for each category (A through D), as well as any
other assessment InfOrmatIOn you deem appropnate, IS to be recorded after each category
If ratIng category 5 IS checked for any of the folloWIng Items, you MUST specIfy In
SectIOn II the eVIdence that IS needed to make the assessment.
The assessment IS based on a ratIng scale from 1 to 5 1 beIng Not Significantly Limited 2
beIng Moderately Limited, 3 beIng Markedly Limited, 4 beIng No Evidence of Limitation in
this Category and 5 beIng Not Ratable on Available Evidence
The first group of questIOns deals wIth Understanding and Memory and asks about the abIlIty
to remember locatIOns and work-lIke procedures, the abIlIty to understand and remember very
short and sImple InstructIOns and the abIlIty to understand and remember detaIled InstructIOns
The second group deals wIth Sustained Concentration and Persistence and asks about the
abIlIty to carry out very short and sImple InstructIOns, the abIlIty to carry out detaIled
InstructIOns, the abIlIty to maIntaIn attentIOn and concentratIOn for extended penods, the abIlIty
to perform actIvItIes WIthIn a schedule, maIntaIn regular attendance and be punctual wIthIn
customary tolerances The thIrd group IS entItled Social Interaction and asks about the abIlIty to
Interact appropnately wIth the general publIc, the abIlIty to accept InstructIOns and respond
appropnately to feedback from supervIsors, the abIlIty to get along wIth co-workers or peers
wIthout dIstractIng them or exhIbItIng behavIOural extremes, the abIlIty to maIntaIn socIally
appropnate behavIOur and adhere to basIc standards of neatness and cleanlIness The fourth and
final group deals wIth Adaptation and asks about the abIlIty to respond appropnately to changes
In the work settIng, the abIlIty to be aware of normal hazards and take appropnate precautIOns,
the abIlIty to travel In unfamIlIar places or use publIc transportatIOn and the abIlIty to set realIstIc
goals or make plans Independently of others
In the claimant's case, Dr Cashman reported no eVIdence of lImItatIOns In the categones of
Understanding and Memory and Sustained Concentration and Persistence Under the
category of Social Interaction, there was no eVIdence of lImItatIOns WIth regard to hIS abIlIty to
CLAIM # 71064
Interact appropnately wIth the general publIc and hIS abIlIty to maIntaIn socIally appropnate
behavIOur and adherence to basIc standards of neatness and cleanlIness However he noted that
there was marked lImItatIOns In the claimant's abIlIty to accept InstructIOns and respond
appropnately to feedback from supervIsors and hIS abIlIty to get along wIth co-workers or peers
wIthout dIstractIng them or exhIbItIng behavIOural extremes In the category of Adaption, the
claimant was marked as beIng markedly lImIted In hIS abIlIty to respond appropnately to changes
In the work settIng but exhIbItIng no lImItatIOns In the other three areas of the sectIOn.
By letter dated Apnl 23 1998 the claimant was sent the folloWIng confirmatIOn of the demal of
hIS claim
We have receIved Dr Cashman's report wIth regard to the Independent MedIcal
EXamInatIOn whIch took place on Apnl 9 1998 ThIS report has been revIewed In
conJunctIOn wIth ManulIfe's PsychIatnc MedIcal Consultant. Based on the medIcal
InfOrmatIOn on file, there IS InSUfficIent medIcal eVIdence to substantIate your claim for a
contInUOUS total dIsabIlIty
Dr Cashman's report descnbes a work-related conflIct that IS a source of anger for you,
however clImcal eVIdence does not support the eXIstence of a totally dIsablIng
psychIatnc dIsorder The mental status exam IndIcated that there was no eVIdence of
thought dIsorder no perceptual abnormalItIes, and no hallucInatIOns Your thInkIng was
descnbed as clear but dIffuse CogmtIve functIOns were Intact and your InsIght and
Judgment were descnbed as average Dr Cashman dId note that you appeared anxIOUS
and preoccupIed wIth your work-related Issues
Although Dr Glancy's report dated February 16 1998 stated that you suffered from a
maJor depressIve epIsode wIth paranOId features, Dr Cashman notes that there IS no
eVIdence of lIfe long paranOId personalIty style and that your verSIOn of the events at
MimIco CorrectIOnal Centre are wIthIn the realm of possIbIlIty
Your depressIOn IS described as beIng not severe, and your score on the Global
Assessment Scale whIch measures your level of functIOmng, IS noted as beIng between
60 and 70 ThIS score IS IndIcatIve of some mIld symptoms, but generally normal
functIomng. A Mental ResIdual FunctIOnal CapacItIes Assessment completed by Dr
Cashman notes no eVIdence In most areas of mental functIOmng, wIth the exceptIOn of
marked lImItatIOns WIth regard to dealIng wIth your co-workers
Dr Cashman's recommendatIOns wIth regard to your treatment have been forwarded to
Dr Glancy
As the current medIcal eVIdence IS not IndIcatIve of a total dIsabIlIty as defined by the
polIcy your claim remaInS demed.
CLAIM # 71064
Mr G.D's claim for benefits was removed from the JIBRC table on May 12, 1998 and was
forwarded to me for reVIew
SUBMISSIONS OF THE PARTIES
Mr Don MartIn, for the Umon, submItted that the claimant was unable to work because of stress,
anxIety and depressIOn due to problems In the workplace It IS Immatenal the cause of hIS
problems The Issue IS whether he was fit to work In the CIrcumstances
It was stated that the nature of hIS Job IS very relevant to the questIOn of hIS abIlIty to work. His
Job reqUIres trust In hIS co-workers and very good concentratIOn concermng the atmosphere and
attItudes of the Inmates His physIcIan and the Independent MedIcal EXamInatIOn agreed that he
could not perform those dutIes as a result of hIS Illness A reVIew of the Job dutIes the Employer
set out In the Employer's Statement IS proof of the InabIlIty of the claimant to be attentIve to
several aspects of the Job Even theIr own semor medIcal consultant appealed to the Insurer to
grant the claimant long term sIckness benefits because he dId not belIeve he was capable of
performIng hIS Job dutIes
Dr Glancy's medIcal OpInIOn of the claimant's condItIOn IS clearly stated In hIS letter of
February 16 1998 He stated that Mr G.D suffered from a maJor depressIve epIsode wIth
paranOId features and that he was unfit to return to work. He IS famIlIar wIth the claimant, has
treated hIm over a penod of tIme and IS In the best posItIOn to determIne hIS state of health
Mr Baker counsel for the Employer submItted that the reports before me do not IndIcate a
dIagnosIs of total dIsabIlIty Dr FInkelsteIn was of the VIew that the claimant could not return to
hIS former work sItuatIOn but dId no companson of the claimant's symptoms wIth the dutIes of
hIS posItIOn. Even hIS comments about the claimant's work sItuatIOn at MimIco are vague and
do not relate to hIS symptoms His faIlure do to so negates any OpInIOnS he has concermng a
return to work.
Dr River dId not relate the claimant's symptoms to the Job dutIes of a correctIOnal officer and, In
any event, descnbed hIS symptoms as moderate and IntermIttent, hardly consIstent WIth a findIng
of total and contInUOUS dIsabIlIty
The Umon relIes on the reports of Dr Glancy whIch, In the OpInIOn of the Employer are
InCOnsIstent and unrelIable It was submItted that there was a sIgmficant lapse In tIme between
the July reports of Dr FInkelsteIn and Dr River and the first appoIntment wIth Dr Glancy In
September of 1997 There IS no eVIdence of contInUOUS treatment dunng that lapse AgaIn, Dr
CLAIM # 71064
Glancy makes no companson between the claimant's condItIOn and hIS actual Job dutIes He
comments about the claimant's problems wIth socIal and famIly InteractIOns, whIch are not
relevant to hIS abIlIty to perform hIS dutIes It was argued that Dr Glancy's reports are Internally
InCOnsIstent and IndIcate hIS lack of attentIOn when completIng them He admItted In hIS second
report that he had not gIven the matter senous thought when he completed hIS first report and he
revIsed It WIth the IntentIOn of changIng the Insurer's mInd about the demal of benefits He also
acknowledged that he does not use the GAF dIagnostIc scale regularly and therefore hIS scores
cannot be gIven the same consIderatIOn as Dr RIver or Dr Cashman's AddItIOnally It was Said
that the first report from Dr Glancy IndIcated some Improvement In cogmtIve thInkIng but hIS
second report IS lackIng In any IndIcatIOn of the claimant's response to treatment, whIch would
have been helpful In determInIng the contInUOUS nature of hIS dIsabIlIty
The Employer submItted that, based on the medIcal eVIdence before It, It came to the nght
conclusIOn when It decIded to deny long term benefits to the claimant.
REASONS FOR DECISION
Under the collectIve agreement between the partIes, Long Term Income ProtectIOn (LTIP)
benefits commence after a qualIficatIOn penod of 6 months from the date an employee becomes
totally dIsabled. Total dIsabIlIty IS defined as the "contInUOUS InabIlIty as the result of Illness,
mental dIsorder or InJury of the Insured employee to perform the essentIal dutIes of hIS or her
normal occupatIOn dunng the qualIficatIOn penod, and dunng the first twenty-four (24) months
of the benefits penod and thereafter dunng the balance of the benefit penod, the InabIlIty of the
employee to perform the essentIal dutIes of any gaInful occupatIOn for whIch he or she IS
reasonably fitted by educatIOn, traInIng or expenence" That IS the test an employee must meet
In order to succeed In a claim for L TIP benefits
In the case of Mr G.D he was off work for SIX months of the qualIficatIOn penod for an anxIety
dIsorder and depressIOn. KnowIng that those short term benefits would expIre In July of 1997
he applIed for LTIP benefits In June whIch were subsequently demed on the basIs that the
medIcal eVIdence dId not meet the test of total and contInUOUS dIsabIlIty as set out above The
first request from the Insurer to hIS famIly physIcIan resulted In a report In July of 1997 that
descnbed Mr G.D as beIng emotIOnally upset and frustrated by the tensIOn at hIS workplace
whIch affected hIS InteractIOn wIth hIS co-workers and supervIsor He had been seen monthly
by Dr FinkelsteIn and although hIS condItIOn was descnbed as stable at the tIme he was referred
to Dr Rivers, a psychologIst, for further treatment.
CLAIM # 71064
A report ten days later from Dr RIvers to the Insurer IndIcated that he had seen the claimant four
tImes between May and July and found hIm to be an artIculate and motIvated IndIVIdual who had
been functIOmng well untIl recently when he began to feel the stress bUIldIng at work and felt
unable to work wIth the detenoratIng relatIOnshIp between management and the employees He
descnbed the claimant's symptoms as moderate and IntermIttent but noted as well that the
precIpItatIng factors at the workplace, to the extent they eXIsted, caused hIS InabIlIty to contInue
workIng In that envIronment. No companson was made to the dutIes of the claimant's posItIOn
and hIS condItIOn and the report was eqUIvocal about hIS dIsabIlIty Dr RIvers commented on
the claimant's stated InabIlIty to return to work but dId not make It clear whether he agreed wIth
hIm
In consIdenng the applIcatIOn for benefits, the Insurer Interpreted Dr FinkelsteIn's comment
about the claimant's condItIOn beIng stable and Dr Rivers' comments about the moderate and
IntermIttent nature of the claimant's symptoms as proof that he dId not meet the test of total
dIsabIlIty
It IS InterestIng to note that the demal of L TIP benefits by the Insurer prompted a referral by the
Employer to a psychIatnst. That referral was made out of a mutual concern of the Umon and the
Employer about the claimant's mental condItIOn. The Employer was uneqUIvocally of the VIew
that Mr G.D was unfit to return to hIS dutIes as a correctIOnal officer It IS also sIgmficant that
the referral was made by the Semor MedIcal Consultant for the Mimstry clearly someone who
was famIlIar wIth the Job dutIes of the correctIOnal officers and had more than a layman's
knowledge of mental dIsorders He mIght not have the expert knowledge of a psychIatnst or
psychologIst but hIS OpInIOn on the claimant's abIlIty to perform the dutIes of hIS Job cannot be
Ignored.
His appeal to the Insurer was also based on hIS InterpretatIOn of Dr Glancy's first report of
December 11 1997 In that report Dr Glancy dIagnosed the claimant as suffenng from a maJor
depressIve epIsode wIth paranOId Ideas, probably sItuatIOnal In nature He rated hIm between 60-
70 on the GAF scale whIch the Insurer explaIned In ItS letter to the claimant, sIgmfied some mIld
symptoms or some dIfficulty In several areas of functIOmng but was not eVIdence of a totally
dIsablIng psychIatnc Illness
Dr Glancy clearly felt a clanficatIOn of hIS earlIer letter was reqUIred In the CIrcumstances In
that revIsed OpInIOn, he adJusted hIS GAP score to 31- 40 whIch ImplIes some Impairment In
realIty testIng or commumcatIOn or maJor Impairment In several areas such as work or school,
famIly relatIOns, Judgment, thInkIng or mood. The Employer has argued that thIS revIsed report
CLAIM # 71064
should cast doubt on the relIabIlIty of both reports Dr Glancy had confessed In thIS second
report that he dId not gIve the GAP scale much thought In hIS first report and that he dId not use
It WIth any regulanty In hIS practIce AddItIOnally he suggests the claimant's score mIght be at
the lower range of the scale because of hIS paranOId Ideas but then gIves hIm a score of 40
wIthout any explanatIOn of how he had arnved at hIS conclusIOn. His score IS InCOnsIstent WIth
those of Dr Rivers and Dr Cashman and, In the Employer's VIew the bases for both of hIS
reports are unrelIable and should be reJected. In my VIew that IS too ngId a VIew of Dr Glancy's
letter of February 16 1997 He wrote an OpInIOn letter that was found to be lackIng In specIfics
and when he was advIsed that the claimant had been demed benefits, he reconsIdered hIS
approach. He acknowledged that he dId not use the GAP scale on a regular basIs and suggested
that clImcIans do not consIder the scale to be a valId and relIable tool Because the Insurer relIed
on the GAP score, he reconsIdered hIS prevIOus OpInIOn In an effort to assIst the claimant In hIS
appeal Nevertheless, Dr Glancy's GAP score of 40 IS InCOnsIstent WIth the symptoms
attributable to that range on the GAP scale and wIth hIS own descnptIOn of the claimant's actual
symptoms
A descnptIOn of the tests used by the clIamant's physIcIans IS found In the Diagnostic and
Statistical Manual of Mental Disorders, Fourth Edition (DSM-IV) publIshed by the
Amencan PsychIatnc ASSOCiatIOn, WashIngton, D C The MultIaxIal Assessment, as the name
ImplIes, Involves an assessment of a patIent on the folloWIng five aXIS
AXIS I ClImcal DIsorders - Other condItIOns that may be a focus of clImcal
attentIOn.
AXIS II PersonalIty DIsorders - Mental RetardatIOn.
AXIS III General MedIcal CondItIOns
AXIS IV PsychosocIal and EnvIronmental Problems
AXIS V Global Assessment of FunctIOmng
It IS Said that the multI aXI al system provIdes a convement format for orgamZIng and
commumcatIng clImcal InformatIOn, for captunng the complexIty of clImcal sItutatIOns and for
descnbIng the heterogeneIty of IndIVIduals presentIng wIth the same dIagnosIs The first AXIS
deals wIth clImcal dIsorders such as delenum, dementIa, substance related dIsorders,
schIzophrema and other pSYChOtIC dIsorders, anxIety somatoform, factItIOus, dIssacIatIve,
sexual, gender eatIng, sleepIng, adJustment dIsorders and other condItIOns that mIght be the
focus of clImcal attentIOn. In thIS case the claimant was found to have a maJor depressIOn- sIngle
epIsode The second AXIS deals wIth personalIty dIsorders and mental retardatIOn and Includes
paranOId, SChIZOId, antIsocIal schIzotypal, borderlIne personalIty hIstnomc, narCIsstIC aVOIdant,
dependent and obsessIve-compulsIve dIsorders The thIrd AXIS refers to general medIcal
condItIOns relevant to the understandIng or management of the patIent's mental dIsorder whIch
CLAIM # 71064
dId not eXIst In thIS case AXIS IV IS for reportIng psychosocIal and envIronmental problems that
mIght effect the dIagnosIs, treatment and prognosIs of mental dIsorders descnbed In AXIS I and
II. These would Include problems wIth pnmary support groups, problems related to the socIal
envIronment, educatIOnal problems, occupatIOnal problems, hOUSIng problems, economIC
problems, problem wIth access to health care servIces, problems related to the legal system or
cnme and other pyschosocIal and envIronemental problems Dr Glancy noted that the claimant
had problems wIth hIS pnmary support gruop occupatIOnal problems InvolvIng threat of Job loss,
dIfficult workIng condItIOns and dIscord wIth hIS co-workers Finally AXIS V IS for reportIng the
clImcIan's Judgement of the IndIVIdual's overall level of functIOmng. That IS done by USIng the
Global Assessment of FunctIOmng Scale (GAF) whIch rates psychologIcal, socIal and
occupatIOnal functIOmng. It IS generally used to rate current functIOmng. The scale ranges from
a low of one to one hundred. A patIent who scored from one to thIrty on the scale would be
senously Impaired and unable to functIOn In almost all areas The most common scores fall
between 30- 70 USIng the Diagnostic and Statistical Manual of Mental Disorders, Fourth
Edition (DMS-IV) the meamng of the vanous levels IS a follows
31-40 Some impairment in reality testing or communication (e g. speech IS at
tImes IllogIcal, obscure, or Irrelevant) OR major impairment in several
areas, such as work or school, family relations, judgement, thinking or
mood (e g. depressed man aVOIds fnends, neglects famIly and IS unable to
work; chIld frequently beats up younger chIldren, IS defiant at home, and IS
faIlIng at school)
41-50 Serious symptoms (e g. sUIcIdal IdeatIOn, severe obsessIOnal ntuals, frequent
shoplIftIng) OR any serious impairment in social, occupational or school
functioning (e g. no fnends, unable to keep a J ob)
51-60 Moderate symptoms (e g. flat affect and cIrcumstantIal speech, occasIOnal
pamc attacks) OR moderate difficulty in social, occupational or school
functioning (e g. few fnends, conflIcts WIth peers or co-workers)
61-70 Some mild symptoms (e g. depressed mood and mIld Insomma) OR some
difficulty in social, occupational or school functioning (e g. occasIOnal
truancy or theft wIthIn the household) but generally functioning pretty well,
has some meaningful interpersonal relationships.
The first assessment by Dr Glancy resulted In a GAP score of 60-70 whIch would IndIcate some
mIld symptoms but an abIlIty to functIOn. He later revIsed that to a score of 40 whIch IS
sIgmficantly more senous a dIagnosIs and IS not supported by the symptoms descnbed by Dr
Glancy Dr River and Dr Cashman. There has been no suggestIOn that the claimant had any
Impairment In realIty testIng or maJor Impairment In hIS relatIOnshIp wIth famIly and fnends Dr
CLAIM # 71064
River found hIS thInkIng to be clear and found no suggestIOn of sUIcIdal Intent or mood dIsorder
He found some dIsruptIOn In personal relatIOnshIps but moderate and IntermIttent symptoms
generall y He gave hIm a GAF score of 58 whIch IS consIstent WIth hIS findIngs Dr Cashman
descnbed the claimant as "sad" but wIthout any "feelIng of ImpendIng doom" He was "not
aVOIdant because of hIS anxIety but does stay home because he does not feel lIke gOIng out" He
found hIm to be onented as to tIme and place WIth no thought dIsorder or perceptual
abnormalItIes He had clear but dIffuse thInkIng, hIS cogmtIve thInkIng was Intact and hIS
InSIght and Judgment was average He descnbed hIS depreSSIOn as mIld and as not preventIng
hIm from functIOmng. He rated hIm at 60-70 on the GAF scale, whIch IS conSIstent WIth hIS
findIngs Dr Glancy's score of 40 IS entIrely out of lIne WIth the GAP scores of the other
treatIng phYSICIans and IS SImply not supported by any of the medIcal reports, IncludIng hIS own.
I accept hIS first GAF score of 60-70 as more IndIcatIve of the claimant's general condItIOn,
especIally SInce It IS In keepIng WIth the ratIngs of Dr RIver and Dr Cashman. However a GAP
score In and of Itself IS not determInatIve of the questIOn before me but IS one of the factors to be
conSIdered In reachIng a findIng of total dIsabIlIty Its usefulness must be evaluated on the baSIS
of the medIcal InfOrmatIOn avaIlable and mIght result In dIfferent conclUSIOns on a case by case
baSIS For example, a GAF score of 60-70 would appear to suggest moderate symptoms that do
not Interfere WIth functIOmng. However the symptoms descnbed by Mr G.D' S phYSICIans are
not necessanly conSIstent WIth that ratIng. As well, It would appear that a phYSICIan could rate a
patIent at 60 on the GAF scale and stIll opIne that he could not return to work. In thIS case, the
dIspanty between Dr Glancy's first and second ratIng IS further proof of the danger of relYIng on
the score alone as the determInIng factor In deCIdIng whether someone IS suffenng from a
dIsablIng condItIOn. The appropnate questIOn IS how the claimant's symptoms related to hIS
abIlIty to perform the dutIes of hIS pOSItIOn.
The Insurer relIed heavIly on the Independent MedIcal EXamInatIOn by Dr Cashman. Dr
Cashman found the claimant to be preoccupIed WIth hIS sItuatIOn at MimIco clear but dIffuse
about the detaIls, WIth Intact cogmtIve functIOns and average InSIght and Judgment. His
sItuatIOn at the workplace had become the maJ or focus of hIS lIfe "He wIll not let It go He wIll
not return to work." Because of those CIrcumstances at work he was suffenng from a mIld
depreSSIOn whIch dId not prevent hIm from functIOmng. Dr Cashman also descnbed the
preCIpItatIng and perpetuatIng factor In hIS dIsabIlIty as work. His dIagnOSIS was AdJustment
DIsorder WIth depressed mood. He declIned to make a dIagnOSIS of paranOId personalIty because
there was no eVIdence of a lIfe long paranOId personalIty and because he was not delusIOnal He
dId belIeve some of hIS Ideas were IrratIOnal, such as hIS tenuous lInk between ManulIfe and the
government, but descnbed these attItudes as overvalued. Dr Cashman prescnbed
CLAIM # 71064
psychotherapy to help Mr G.D recogmze the unlIkelIhood of success In hIS purSUIt of JustIce
and pharmacotherapy to reduce the IntensIty of hIS thoughts His prognosIs was that wIth that
treatment there was a possIbIlIty of Improvement. However If the claimant persIsted In hIS
sItuatIOn at MimIco he would contInue to be unhappy and uncomfortable FInally he stated that
Mr G.D was motIvated to return to work as long as he dId not expenence persecutIOn and then
stated that he would be unwIllIng to tolerate a return to work. His overvalued Ideas would make
It dIfficult to return to MimIco
I find Dr Cashman's report to be confusIng. He descnbes a man who IS totally preoccupIed, to
use hIS words, on the wrongs that have been done to hIm at work. The claimant feels that the
Insurer IS In a conspIracy WIth the government to deny claims and keep costs down. Semor
management at the correctIOnal InstItute and the Umon have faIled to gIve hIm the support he
needs and he IS under constant pressure at work from both of them AccordIng to Dr Cashman,
he could have gone on for hours about hIS problems and he was confused and ramblIng about the
detaIls The claimant told Dr Cashman that he had been "screwed" and that "everyone has
turned theIr back on me" Dr Cashman noted that the claimant was anxIOUS and had been to the
emergency tWIce In the last 6 months wIth palpItatIOns He told Dr Cashman that he was
Isolated from everyone and that he has no fnends, "He IS In a sad sItuatIOn"
WhIle Dr Cashman describes the claimant's depreSSIOn as mIld, he also stated that hIS
overvalued Ideas would make It dIfficult for hIm to return to MimIco He marked on the Mental
ReSIdual FunctIOnal CapacIty Assessment that the claimant was markedly lImIted In hIS abIlIty to
accept InstructIOns and respond appropnately to feedback from supervIsors, hIS abIlIty to get
along WIth coworkers or peers WIthout dIstractIng them or exhibItIng behavIOural extremes and
hIS abIlIty to respond to changes In the work settIng.
To be elIgIble for LTIP benefits the claimant must prove that he was totally dIsabled from
performIng the essentIal dutIes of hIS own occupatIOn. As a correctIOnal officer he IS responSIble
for the safety and dIsCIplIne of hIS co-workers and the Inmates He must warn and counsel
Inmates about theIr behavIOur report mIsconduct and make wntten and oral reports on hIS
findIngs He must be aware of the attItudes of the Inmates and hIS coworkers He must trust hIS
coworkers In the CIrcumstances It IS hard to Image how the claimant can do that. He contInues
to belIeve the management of the InstItutIOn, hIS coworkers and hIS Umon are agaInst hIm and he
wants VIndIcatIOn before he can return to work and face them. If Dr Cashman IS of the VIew he
wIll have marked lImItatIOns In hIS abIlIty to accept InstructIOn and respond POSItIvely to hIS
CLAIM # 71064
supervIsors, one wonders how he could return to work In the very settIng and wIth the same
people who precIpItated hIS condItIOn, factually or perceptIOnally
Dr Cashman has recogmzed these lImItatIOns but seems to attnbute them to the claimant's
unwIllIngness to accept hIS sItuatIOn realIstIcally rather than to any medIcal condItIOn. Dr
Rivers and Dr Glancy on the other hand, have accepted hIS dIfficulty at work as part of hIS
medIcal condItIOn, or at least as a contnbutIng factor In hIS InabIlIty to return to work for
medIcal reasons The test for total dIsabIlIty does not reqUIre a reason for the dIsabIlIty only a
dIagnosIs of a medIcal condItIOn that results In an InabIlIty to return to work. In thIS case the
claimant has been dIagnosed by two treatIng practItIOners as suffenng from depressIOn and
anxIety and who have stated clearly that he IS unable to return to hIS former workplace,
notwIthstandIng theIr agreement on a GAF score of 60-70 The medIcal consultant from the
Mimstry who IS famIlIar wIth the dutIes of a correctIOnal officer was also convInced that the
claimant should not return to work at the tIme There IS no reason for me to reJect theIr OpInIOnS
They are In the best posItIOn to determIne Mr G.D's abIlIty to wIthstand the stresses of the
workplace Dr Cashman used the words " unhappy and uncomfortable" to descnbe the
claimant's attItude of the sItuatIOn at MimIco and suggested that he was In a "sad sItuatIOn"
Those mIld words are InCOnsIstent WIth hIS VIew that the claimant "wIll not let It go' and "wIll
not return to work" AccordIng to the GAP the claimant suffers from moderate symptoms or
moderate dIfficulty In socIal and occupatIOnal functIOmng. It would appear from the medIcal
reports that IS true In all respects except for the workplace His attItude towards hIS employer
and hIS co-workers would make a return to work Impossible so long as these feelIngs contInue
There IS no doubt that the claimant could not return to work WIthout addItIOnal counsellIng and
treatment. He therefore, at the tIme, met the defimtIOn of total dIsabIlIty as defined In the polIcy
and I therefore uphold the appeal
Dated thIS 10th day of December 2000
Loretta Mikus
CLAIM # 71064
CLAIM # 71064