HomeMy WebLinkAbout2003-2759.Smith.06-10-10 Decision
Commission de
Crown Employees
Grievance Settlement
règlement des griefs
Board
des employés de la
Couronne
Suite 600 Bureau 600
180 Dundas St. West 180, rue Dundas Ouest
Toronto, Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 Tél. : (416) 326-1388
Fax (416) 326-1396 Téléc. : (416) 326-1396
GSB# 2003-2759, 2003-3854, 2004-0027
UNION# 2003-0545-0002, 2004-0545-0001, 2004-0545-0004
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Smith)
Union
- and -
The Crown in Right of Ontario
(Ministry of Health and Long-Term Care)
Employer
BEFORE Vice-Chair
Felicity D. Briggs
FOR THE UNION
John Brewin
Ryder Wright Blair & Holmes LLP
Barristers and Solicitors
FOR THE EMPLOYER Benjamin Parry
Counsel
Ministry of Government Services
HEARING November 18, December 20, 2004; 21 June,
July 14 & 26, September 8 & 9, 2005;
January 12 & 23, February 24, March 21,
April 7, May 29, July 6, October 2 & 3, 2006.
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Decision
Ms. Andrea Smith worked as a Lab Attendant w ith the Ministry and has been in the Ontario
Public Service since 1990. Betw een July of 2003 and April of 2004, she filed three grievances
that primarily allege harassment, discriminati on and unjust dismissal. The grievor left her
st
workplace on sick leave July 31, 2003 and although her sick leave benefits had been terminated
she did not return before receiving her letter of termination.
There were numerous attempts to mediate this matter at the beginning of and during the course
of the litigation. The parties asked me to make e fforts in this regard a nd at one point in the
proceedings the parties were assisted by anothe r Vice Chair. These efforts were not successful
and the hearing continued for many days over the course of several months.
At the commencement of these proceedings that parties agreed that the Union would proceed
first to call its evidence regarding the alle gations of harassment and discrimination. The
Employer would then proffer its evidence regardi ng the grievor?s discharge and any evidence in
response to the grievor?s allegations. The Union and the grievor would then have wide latitude in
reply evidence particularly regarding the evidence regarding the dismissal.
To date I have heard all of the Union?s evidence regarding the gr ievor?s allegations and evidence
from the Employer?s first witness in response.
At our most recent day of hearing counsel for th e parties informed the Board that it was being
asked to determine the outstanding matters in a ccordance with the provis ions of Article 22.16 of
the Collective Agreement. That is to say, given th e extraordinary circumstances of this case, the
parties elected to bestow upon th e Board the jurisdiction to deci de the three grievances based
upon the evidence heard to date, the admitted exhibits and submissions.
The Union informed the Board that the grievor di d not agree that utilization of Article 22.16 was
appropriate in this instance. However, the Union is the party to the Collective Agreement and it
was the Union?s firmly held view that to engage in this process was in the best interests of Ms.
Smith.
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At the outset of this litigation, th e parties agreed upon facts. It is useful to set out that agreement
as follows:
1. On December 18, 2003, Ms. Sheila Haddad telephoned the grievor to again discuss
return to work and again advised her th at she required a medical certification to
authorize her absence. The Grievor was told that she was expected to accept her new
rotation. The grievor refused.
2. On January 12, 2004, Ms. Sheila Haddad sent a registered letter stating among other
things that the Ministry had not received a medical certif icate to support her leave and
she was therefore ordered to return to work on Monday January 19, 2004 or to provide a
medical certificate.
3. On January 15, 2004, Ms. Sheila Haddad spoke with the grievor and read to her the last
paragraph of the January 12, 2004 letter.
4. On January 19, 2004, Ms. Sheila Haddad notifie d the grievor that a medical certificate
was required that day or her short term sick benefits would cease.
5. On January 19, 2004, Ms. Sheila Haddad sent th e grievor a letter informing her that she
had not returned to work as requested and had not prov ided a medical certificate
covering her absence from November 18, 2003. In that same letter, she was informed
that she must respond by January 31, 2004 with the required medical certificate or advise
Ms. Haddad of a date in which the required information would be provided.
6. On January 20, 2004, the grievor dropped off a grievance form with Ms. Sheila Haddad.
7. On January 26, 2004, Ms. Sheila Haddad sent th e grievor a letter re scinding the letter
sent on January 19, 2004. In this January 26, 2004 letter, the grievor was advised that
she failed to comply with the January 12, 2004 request to return to work or provide a
medical certificate and as a result her shor t-term sick benefits were discontinued
effective January 19, 2004. The grievor was informed that she was on an unauthorized
leave of absence without pay and that it was unacceptable. She was directed to return to
work by February 2, 2004 and report to Mr. Patrick Tang. She was also notified that
failure to report to work or provide the re quested medical information by February 2,
2004 would result in her dismissal.
8. On January 29, 2004, Ms. Linda Miller telephoned the grievo r and read the January 26,
2004 letter to her.
9. On February 2, 2004, the grievor dropped off a grievance form at Mr. Patrick Tang?s
office at 9:00 a.m. and sent a letter to Ms. Sheila Haddad.
10. On March 18, 2004, Ms. Marnie Cooper sent the grievor a letter dismissing her effective
that day. Ms. Cooper informed the grievor th at directions given to her by Ms. Haddad
were not followed and her actions constitute d insubordination and a serious abdication
of her responsibilities as an employee to at tend work and follow the directions of the
Employer.
Mr. Parry, for the Employer, and Mr. Brewin, for the Union, also put all of the documentation
flowing from the above circumst ances before me by consent.
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It was the Union?s assertion that the grie vor was harassed and di scriminated against by
differential treatment regarding work assignments. Ms. Smith felt that she was ?targeted? by the
Employer and as a result of the Employer?s actions, she became ill. She ought not to have been
ordered to return to work until such time as her employment situation was properly redressed.
The Employer?s contention was that the grievor was neither harassed nor was she subjected to
any discrimination. Further, she was properly disc harged for insubordinati on and the grievances
should be dismissed.
The Employer brought forward a mo tion at the commencement of its case. The Board was asked
to decide, on the basis of the evidence that had been heard to that point whether there has been an
irrevocable severing of the em ployment relationship. The Union contested that motion and prior
to the issuing of a decision, the Employer request ed the motion be held in abeyance. Mr. Parry
began calling the Employer?s evidence.
During the submissions at our most recent day of hearing, the parties introduced a document
entitled ?Memorandum of Settlement? that had been the basis of their recent negotiations. That
document was admitted into evidence upon consent.
It is not my intention to set out a complete account of the submissions of the parties heard earlier
in our proceedings or at our most recent hearin g day. It is sufficient to say that the Employer
submitted that having heard all of the evidence to date this Board must be persuaded that there
has been an irrevocable severing of the empl oyment relationship. Once that conclusion is
reached the appropriate remedy in this case woul d be to order into effect the terms of the
Memorandum of Settlement that has been currently discussed by the parties.
The Union contended that the ev idence heard to date underscores the veracity of the grievor?s
allegations and accordingly the grievances should be upheld. However, in the event that I agree
with the Employer that the employment relati onship has been damaged beyond repair, the terms
of the Memorandum of Settlement would be an a ppropriate remedy with a few alternations that
are necessary given the passage of time since the negotiations.
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At the request of the Union I invited the grievor to make whatever subm issions she might like.
She did so. I have taken that statement into account in arriving at my decision.
DECISION
After hearing the submissions of the parties as well as the comments of the grievor, I took the
opportunity to thoroughly review all of the evidence in this matter, both viva voce and
documentary. I have no intention of setting out that evidence because it w ould be of little utility
to the parties given their invocation of Article 22.16.
After a consideration of all th e evidence and submissions I have no hesitation reaching the
inescapable conclusion that the employment relationship in this instance has been irreparably
damaged. Given that finding and in accordance with th e wishes of the parties, I must turn to the
matter of remedy. I have had an opportunity to study the terms of the Memorandum of
Settlement that has formed the basis of the re cent settlement discussions between the parties.
Generally speaking I am of the view that the Memorandum is a reasonable result and the
appropriate remedy in these extraordinary ci rcumstances. As suggested by the Union, a few
alterations are necessary and they are as follows:
1. Paragraph 1(iv) should read, ?Career transi tion and support (for post secondary school
education up to and including 4 year program at university) which will commence no
later than October of 2008?.
2. Paragraph 4 to read, ?The Employer agrees to pay the amount referre d to in paragraph 1
iv) to the grievor within 60 days of recei pt of written confirmation of the grievor?s
enrollment at a recognized post secondary sc hool educational establ ishment. The grievor
agrees to provide tuition and education expense receipts to the Employer upon request?.
3. The monies referred to in Paragraph 1 iv) w ill revert to a lump sum payment subject to
applicable statutory deducti ons and union dues at the grie vor?s request. This election
must take place prior to September of 2008.
I so order. I note that there is a confidential provision in the Memorandum of Settlement and the
Union acknowledged in its submissions that it had discussed the obligations of such an
undertaking.
I would be remiss if I failed to say that I agre e with the Union?s view that the agreement to
change the process in the circumstances of this case was in the best interests of all concerned. In
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accordance with the wishes of th e parties I remain seized with ?any issues of interpretation
and/or implementation?.
th
Dated in Toronto this 10 day of October, 2006.
Felicity D. Briggs
Vice-Chair