HomeMy WebLinkAboutDentone et al 15-04-16IN THE MATTER OF AN ARBITRATION
BETWEEN
WEST TORONTO COMMUNITY LEGAL SERVICES
(the "Employer")
and
ONTARIO PUBLIC SERVICE EMPLOYEES' UNION,
LOCAL 525
(the "Union")
0
GRIEVANCES OF RICARDO DENTONE AND CONSUELO DUENAS GARCIA
ti
(OPSEU#2013-0525-0001, 2013-0525-0002, and 2012-0525-0005)
N
SOLE ARBITRATOR: John Stout
APPEARANCES:
For the Employer:
Thomas Agnew, Hicks Morley ( Counsel on March 2 and April 10, 2015)
Lisa Amin, Barrister (Counsel on January 21, 2014)
Elisabeth Bruckmann, Executive Director
For the Union:
.John Brewin, Ryder Wright Blair and Holmes LLP
Ricardo Denton
Consuelo Duenas Garcia
HEARINGS HELD IN TORONTO, ONTARIO ON JANUARY 21, 2014, MARCH
2 AND APRIL 10, 2015
2
AWARD
INTRODUCTION
[1] This matter concerns three grievances filed by the Union (the
"grievances"). Two of the grievances were filed on behalf of Ricardo Dentone
("Dentone"). One of the grievances was fled on behalf of Consuelo Duenas
Garcial ("Garcia") (hereinafter together referred to as "the Grievors").
[2] The grievances arise from two specific events:
❑ The notice of layoff given to Mr. Dentone and Ms. Garcia on
February 8, 2013
U The discontinuation of Mr. Dentone's benefits April 30, 2013
[3] The Union alleges that the Employer violated the Collective Agreement
when they provided the Grievors with notice of layoff and ultimately laid them off.
The Union also alleges that the Employer violated the Collective Agreement
when they discontinued Mr. Dentone's benefits, effective April 30, 2013. In
addition to violating the Collective Agreement, the Union also alleges that the
Employer acted in bad faith and was motivated by "anti -union animus". The
Union seeks a declaration that the Employer violated the Collective Agreement
and requests that I remain seized to address the issue of damages.
[4] The Employer denies violating the Collective Agreement. The Employer
maintains that they acted in good faith. The Employer asserts that the layoff
occurred because funding for the Spanish Interpreter Program was discontinued
by their main funder Legal Aid Ontario (LAO). The Employer also asserts that the
benefits of Mr. Dentone were discontinued in accordance with the Collective
I
Garcia
was
previously
known
- by
her
maiden
name
"Duenas"
during
her
employment
with
the
Employer.
3
Agreement. In the circumstances, the Employer requests that the grievances be
dismissed.
PROCESS
[51 The hearing of this matter began on January 21, 2014. On that date the
parties engaged in mediation in an attempt to resolve the grievances.
Unfortunately, the parties were unable to resolve their differences and additional
hearing dates had to be scheduled.
[6] After the first day of hearing, the Employer retained new counsel. A
conference call was held on February 25, 2015 during which an adjournment was
sought by the new counsel. The adjournment request was denied.
[7] After the adjournment was denied, the, parties agreed that the hearing
would proceed in an expedited manner.
[8] The hearing continued on March 2, 2015, at which time the Union filed
statements from the Grievors and the parties agreed to admit a number of
documents on consent. The Union supplemented the Grievor's statements with
oral evidence provided by both Grievors, The Employer called Elisabeth
Bruckmann, the current Executive Director ("Bruckmann") as their only witness.
FACTUAL FINDINGS
1911 will not set out all the evidence that was submitted in this matter. Rather
I will only set out what I find to be the relevant facts. I note that most of the
relevant evidence is not in dispute. However, where there was a conflict in the
evidence, I will explain why I prefer the evidence of one witness over the other.
4
Background
[10] The Employer operates a community legal aid clinic (the "clinic"). The
Employer also provides housing services. The Employer is governed by a board
of directors (BOD). An Executive Director directs the clinic's day to day
operations. The Employer`s main source of funding is LAO. In fact, LAO (on
behalf of its affiliated clinics, including the Employer) is the Employer's Group
Benefit Plan sponsor.z The Employer also receives significant funding from the
City of Toronto,
[I I] The Employer has faced some significant problems since at least 2010.
At one point the clinic was placed in "dispute resolution" oversight by LAO. LAO
hired external parties to audit the clinic's financial records. In addition, employee
wages were frozen while the clinic was in dispute resolution. In September 2012
the LAO advised the Employer that they would not approve the clinic's fending
application. At that point, there was a great deal of concern that the clinic would
be forced to cease operations.
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[12] In February 2011, the clinic moved from St. Clair and Yonge to its'
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0
current location at 2333 Dundas St. West, Toronto, Ontario.
[13] In March 2011 the Union filed an application for certification. The
evidence indicates that the Employer preferred not to have a trade union. The
Vice Chair of the BOD wrote employees on March 15, 2011 voicing the
Employer's opposition to unionization..3 Despite the Employer's disapproval, the
0
employees voted in favour of the Union. As a result the Union was certified as
M
bargaining agent for all employees; save and except the Staff Lawyers, the Office
CD
Manager, and persons above the rank of Executive Director. A first Collective
2
See
exhibit
5
3
See
exhibit
S
5 -
Agreement was agreed upon in 2013 for the period Apd] 7, 2011 to April 30,
2013.4
[14] Ms. Bruckmann is a lawyer who began her career working for a union
side labour law firm. Ms. Bruckmann worked for a number of years at Parkdale
Community Legal Services. In 2010, Ms. Bruckmann began working at the clinic,
employed as a staff lawyer.
[15] In the summer of 2012, the former Executive Director was absent from
the workplace. In August of 2012, Ms. Bruckmann and another staff lawyer
(Barbara Warner) worked together to assist in keeping the clinic operating. In
November 2012, Ms. Bruckmann and Ms. Warner were working together as
Acting Executive Director. In January 2013, Ms. Bruckmann was officially
appointed Acting Executive Director. In the Summer of 2014, Ms. Bruckmann
was permanently appointed Executive Director.
[16] Ms. Bruckmann confirmed that she was aware of the Union organizing
drive beginning sometime in February 2011. According to Ms. Bruckmann, she
tried to avoid being involved because the staff lawyers were excluded from
collective bargaining. Ms. Bruckmann recalled attending a few meetings with the
Union after certification. Ms. Bruckmann attended the meetings at the request of
the previous Executive Director, Ms. Bruckmann described being an
unenthusiastic participant who only took notes.5 Ms. Bruckmann said she felt
extremely uncomfortable participating in the meetings, but felt obligated to do so
because the former Executive Director insisted that she participate.
[17] Ms. Bruckmann did not participate in the negotiations for the first
Collective Agreement.
4
See
exhibit
1,
tab
2
S
See
Z
o
exhibit
9
s
N
rI'
[1$] In 1994, Mr. Dentone obtained a Bachelor's degree in Anthropology from
National University in Columbia. In 2002, Mr. Dentone was granted a Master's
degree in Anthropology by the University of Toronto. Prior to working at the.
Employer's clinic, Mr. Dentone worked as a Refugee Worker at the FCJ Refugee
Centre (1 year) and as a Legal and Administrative Assistant for a lawyer (6
years).s -
[191 Mr. Dentone began his employment with the Employer on September 30,
2008. Mr. Dentone was employed full-time, with his time split between working as
a "Spanish Interpreter" and as an "Intake Worker". Mr. Dentone was an active
Union supporter and organizer during the Union organizing drive. Mr. Dentone
was elected as a steward in 2011. Mr. Dentone was later elected as Vice
President of Local 525 and then became acting President. Mr. Dentone was also
on the Union negotiating committee.
[20] Ms. Garcia has a Bachelor of Arts degree in English/German. Ms. Garcia
began her employment with the Employer in October 2008, Ms. Garcia was
working three days a week as a "Spanish Interpreter". Ms. Garcia did not
physically work at the clinic. Rather her work was undertaken at other locations.
Two days a week Ms. Garcia performed her duties at the Centre of Spanish
Speaking People, On the other day, Ms. Garcia performed her duties at Parkdale
Legal Services. Ms. Garcia was a Union supporter who was also on the Union
negotiating committee,
[21] l note that there is no dispute that Mr. Dentone and Mr. Garcia were
active Union supporters. However, there was a dispute about whether Ms.
Bruckmann was aware of the extent of Ms. Garcia's Union involvement. In this
regard, I prefer the evidence of Ms. Bruckmann to that of the Union's witnesses.
That is not to say that I find that the Grievors were misleading. Rather, the
evidence that they provided did not prove that Ms. Bruckmann had any
6
See
Dentone's
resume
exhibit
1,
tab
S
7
knowledge of Ms. Garcia's involvement. The Grievors' evidence was more along
the lines of Ms. Bruckmann ought to have known because Ms. Garcia was vocal
and on the negotiating committee. However, Ms. Bruckmann was not at the
negotiation table and I accept her evidence that she was unaware of Ms.
Garcia's Union involvement.
[22] According to Ms. Bruckmann, the relationship between the Union and the
previous Executive Director was "terrible". Ms. Bruckmann described a situation
where all employees, including herself as a staff lawyer, were unhappy with the
work environment. Ms. Bruckmann described the previous Executive Director as
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00
being "unpleasant', "nasty` and "abusive". Ms. Bruckmann also indicated that she
was not surprised by the Union drive. In fact, in light of the unpleasant working
environment, she thought unionization made sense.
[23] Mr. Dentone confirmed that the previous Executive Director had made
some anti -union comments during the organizing campaign.
[24] Ms. Bruckmann indicated that the previous Executive Director installed a
camera in the recepfion area, which made most staff unhappy. Later a hidden
N
camera (in a sprinkler) was also installed by the previous- Executive Director.7
Ms. Bruckmann advised that she personally did not see the need for any
cameras in the workplace.
[25] 1 note that the Union did not file a grievance relating to the installation of
the cameras. In fact, the evidence clearly indicates that the Union never filed an
unfair labour practice complaint (with the OLRB) nor did they file any grievances
prior to the layoff that gave rise to these proceedings.
[26] In early 2012 the clinic was in trouble. Most of the BOD quit. Jeff Za]ak,
one -remaining BOD member, became actively involved in running the clinic.
7
Also
see
exhibit
1,
tab
7
page
2
and
3
8
[27] Mr. Za]ak was told about the hidden camera and it was immediately
removed. According to Ms. Bruckmann, in January 2013 she personally removed
the other camera located in the reception area.
[28] Mr. Dentone accused Ms. Bruckmann of removing some Union shirts
that were in the workplace. Ms. Bruckmann recalled the incident, indicating -that
the Office Manager brought to her attention that a shirt (with an OPSEU logo)
was draped over a chair at a shared work station used by Mr. Dentone.
According to Ms. Bruckmann, she.felt it was inappropriate for people to leave
clothing on a chair at a shared workstation. Mr. Dentone was .not in the office to
remove the shirt. Therefore, Ms. Bruckmann took it upon herself to move the
shirt. Ms. Bruckmann said she took the shirt and neatly folded it, leaving it on the
comer of the desk at the work station.
[29] Ms. Bruckmann does not recall ever having any problems dealing with
Mr. Dentone. In fact, Ms. Bruckmann recalled providing Mr. Denton with travel
letters for his spouse to travel with his children.s
The layoff
[30] On November 28, 2012 LAO advised all their clinic partners, including
the Employer, that the Spanish Interpreter Program would not be funded past
March 31, 2013.9
[31] After receiving the notice from LAO, Ms. Bruckmann consulted with the
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0
BOD and it was determined that the Employer would need to layoff employees
ti
associated with the Spanish Interpreter Program.
B
N
See
exhibit
CD
7
0
9
See
0
C14
exhibit
2,
tab
S
9
[32] On January 29, 2013, Ms. Bruckmann spoke with Union Representative
Paul Attard (Attard) informing hire about the funding issue and the fact that three
employees would be adversely affected. The three employees were affected
because the Spanish Interpreter Program funded some or all of their work. The
three individuals identified were as follows:
❑ Ms, Garcia (Duenas at the time) 0.6 FTE
❑ Mr. Dentone 0.4 FTE
❑ Elizabeth. (Liz) Valenti-Sorbara 0.2 FTE
[33] Ms. Bruckmann indicated to Mr. Attard that it was her understanding that
layoffs were to be done by seniority and Ms. Sorbara was the most senior
employee. Therefore the Employer intended to layoff Ms. Garcia (all three days
she worked) and Mr. Dentone (three of his five work days, he would continue to
perform intake work for two days).
(34] In terms of the decision to only layoff the Grievors, Ms. Bruckmann
explained that Ms. Sorbara worked at the front desk three days a week and one
day performing duties associated with the Spanish Interpreter Program. io Ms.
Sorbara was hired in 2005, which was prior to Mr. Dentone and Ms. Garcia,
According to Ms. Bruckmann, the decision to layoff the Grievors was based
solely on seniority, which in her view was what the Collective Agreement
mandated.
[351 Ms. Bruckmann followed up on her conversation with Mr. Attard by
sending an email on January 30, 2013, where she also asked for times to meet
and discuss the issue.n
[36] Ms. Bruckmann advised that Mr. Attard was unavailable to meet for a
discussion until February 11 or 12, 2013. Ms. Bruckmann then realized that
10
It
should
be
noted
that
Ms.
Sorbara
appears
to
have
signed
the
collective
agreement
as
Union
negotiating
committee
member.
is
See
exhibit
Z,
tab
6
�0 -
February 8, 2013 would be the last day she could give notice of the layoff to the
Grievors, which was to be effective March 31, 2013.
[37] On February 6, 2013 Ms. Garcia sent an email to Ms. Bruckmann
inquiring about a pay equity claim and requesting a letter confirming her work
experience so she could obtain a "stamp from the Association of Translators and
Interpreters of Ontario (ATIO). Ms. Bruckmann provided the letter to Ms. Garcia
by email on February 7, 2013.12
[38] Ms. Garcia was not working on February 7 or 8, 2013, so Ms. Bruckmann
attempted to call Ms. Garcia on February 7, 2013. Unfortunately, Ms.
Bruckmann was unable to speak with Ms. Garcia. As a result of being unable to
contact Ms. Garcia, Ms. Bruckmann advised Ms. Garcia of the layoff by email on
February 8, 2013. Ms. Bruckmann indicated how "exceedingly son -V` she was to
give the bad news and "particularly sorry to do so via email".
[39] Also on February 8, 2013, Ms. Bruckmann summoned Mr. Dentone to
her office. During this meeting, Ms. Bruckmann gave Mr. Denton his notice of
layoff. -13 Mr. Dentone insists that he requested the presence of a Union
representative during this meeting. Ms. Bruckmann does not recall any request
for union representation. Ms. Bruckmann went on to indicate that had union
representation been requested by Mr. Dentone then she would have happily
granted the request.
[40] 1 am of the view that it is not necessary for me to resolve this conflict in
the evidence. Even if I were to accept the evidence of Mr. Dentone as being
more accurate, in my view the failure to provide union representation would not
N
Al
violate the Collective Agreement. My reasons for making this determination will
be elaborated upon later in this award.
1Z
`See
exbibit
2,
tab
z
13
0
13
See
exhibit
v
2,
tab
J
8
0
uz
11
[41] On February 14, 2013, both Ms. Garcia and Mr. Dentone filed grievances
civ
alleging an improper layoff 14.
-[42] A meeting was held on February 25 or 26, 2013 to discuss the layoffs. In
attendance were Mr. Attard, Mr. Denton and Ms. Bruckmann. Mr. Dentone and
Mr. Attard suggested alternatives to avoid the layoff.
[43] One of the suggestions was to use other funding sources to fund the
Spanish Interpreters. Ms. Bruckmann indicated that she was sceptical about
being able to avoid the layoffs by accessing other funding sources. Ms.
Bruckmann pointed out that much of the clinic's funding is related to specific
programs and any surplus in the funding would need to be returned to the funder.
Ms. Bruckmann acknowledged that the previous Executive Director would shift
funding between programs. However, Ms. Bruckmann indicated that the previous
shifting of funds was a concern to LAO and the City of Toronto, who, now
mandated that the clinic fully account for how their funding was spent.
[44] Mr. Dentone and Mr. Attard also noted that the Housing Help Worker
position was recently vacated and suggested to Ms. Bruckmann that this work be
given to the Grievors. Ms. Bruckmann dismissed this suggestion indicating that
the Housing Help Worker position was a skilled position that required someone
with a background in social work or advanced education in social work.
[45] According to Ms. Bruckmann, Mr. Attard and Mr. Dentone also
suggested just funding the Spanish Interpreter Program until the clinic closed.
Ms. Bruckmann noted that at this point in time there was concern that the clinic
might lose its LAO funding and close. However, Ms. Bruckmann was optimistic
that things could be turned around and the clinic would survive.
14
See
exhibit
1,
Tabl
12
[46] Despite her scepticism, Ms. Bruckmann indicated that she would discuss
the Union's suggestions with the BOD.
[47] On March 5, 2013, Ms. Bruckmann wrote to Mr. Attard advising that the
Employer was unable to utilize funds from other projects to avoid the layoffs. Ms.
Bruckmann also advised that the Employer maintained their position that the
Grievors were not qualified for the Housing Help Worker position. Therefore, the
Grievors would be laid off. Ms. Bruckmann also sent notices to the Grievors
confirming the layoff and indicating that the alternatives proposed by the Union
were not feasible.is
_
[48] On March 13, 2013, Ms. Bruckmann wrote to Mr. Dentone (with a copy to
Mr. Attard) confirming Mr. Dentone's request to displace a junior employee-
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0
working in the Housing Help Worker position. Ms. Bruckmann responded to the
request as follows:
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The job requires, at a minimum, the skills which are gained through
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one of two educational programs — a Certificate in Community
Services (or related certificate) or a Bachelor of Social Work....
I am familiar with your previous work experience and the
responsibilities of your current position. I find that you do not have
the necessary experience or skills to make up for your lack of
educational credentials. We do not have the capacity to provide you
with training in the areas set out above and even if we did, the
extent of the training required is so extensive that it would be
completely unfeasible.
If you would like to discuss this further, please do not hesitate to
contact me.16
[49] The evidence is clear that neither Mr. Dentone nor the Union contacted
Ms. Bruckmann to discuss this issue any further.
is
See
exhibit
2,
tab
9
16
See
exhibit
tab
5
13
[50] According to Mr. Dentone, he felt he was qualified to perform the
Housing Help Worker position. Mr. Dentone noted his educational background
-and his experience working with underprivileged people. Mr. Dentone believed
that he should have at least been given an interview for the position.
[51) On April 3, 2013, Ms. Garcia wrote an email to Ms. Bruckmann indicating
that she would like the February 7, 2013 letter confirming her employment
revised to provide additional information required by the ATIO. Ms. Bruckmann
revised the letter and sent it to Ms. Garcia by email. 1 note that Bruckmann .
indicated the following in the letter: 'We were very sorry to lose Ms. Duenas'
(now Garcia) services when the Spanish Interpretation Program was defunded
by Legal Aid Ontario."17
Mr. Dentone's benefits are discontinued
[52] On April 25, 2013 Bruckmann wrote to Denton (with a copy to Attard)
advising that Manulife, the Employer's benefits carrier, would not continue Mr.
Dentone's benefits beyond the end of April 2013.
[53] On May 7, 2013 Mr. Dentone fled a grievance alleging that the- Employer
"arbitrarily and unfairly terminated" his benefits.18
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[54] After the grievance was filed, Ms. Bruckmann made additional inquiries
o
with both Manulife and the plan sponsor, LAO. According to the Manulife Group
Benefit Plan, employees are eligible for coverage (among other terms) if they
work 20 hours per week or more.is An -exception can be made by the plan
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sponsor (LAO). After the layoff, Mr. Dentone was working less than 20 hours per
17
See
c�
r,
exhibit
N
2,
tab.
13
18
See
exhibit
1,
tab
1
19
See
exhibit
5,
page
20
14
week and LAO would not agree to make an exception in the case of Mr.
Dentone.20
Mr. Dentone obtains employment with OPSEU
[55] After Mr. Denton was laid off, he continued to work for the Employer two
days a week as an Intake Worker.
[56] Mr.-Dentone was also able to obtain employment with the Union. From
April 15, 2013 until May 26, 2013, Mr. Dentone worked three days a week for
OPSEU.
[57] On May 27, 2013, Mr. Dentone requested and was granted a leave of
absence to work for OPSEU. From May 27, 2013 until April 2014, Mr. Dentone
worked full-time for OPSEU. From April 28, 2014 until September 2, 2014 Mr.
Dentone worked seven days bi-weekly for OPSEU.
Ms. Garcia is advised of available work
[58] On May 8, 2013 Ms. Bruckmann wrote to Ms. Garcia advising that the
intake work formerly performed by Mr. Dentone was available for her. The letter
was sent by email and Registered mail2l. Ms. Bruckmann indicated that she sent
the email to Ms. Garcia's personal "email account', which is the same email she
used in all earlier correspondence. According to Ms. Bruckmann the email did not
"bounce back". However, weeks later the registered letter was returned to the
clinic unopened and with a check mark indicating unclaimed.22 Ms. Bruckmann
assumed that Ms. Garcia was not interested in the available work.
20
See
exhibit
2,
tab
14
21
The
email
address
for
Ms.
Garcia
was
the
very
same
email
address
utilized
by
Ms.
Garcia
for
obtaining
the
letter
confirming
employment
22
See
exhibit
2,
tab
10
and
11
is
[59] Ms. Garcia claims that she did not receive the May 8, 2013 letter or a
notice to pick up the letter. Ms. Garcia also conceded that sometimes she did not
receive other mail at her home.
[60] On May 24, 2013 the Employer hired a law student to perform the intake
work that was formerly performed by Mr. Dentone.23According to Ms.
Bruckmann, the students were utilized to fill in on a temporary basis while Ms.
Dentone was on a leave of absence to work for OPSEU. Ms. Bruckmann noted
that Mr. Dentone's leave was extended a number of times for approximately four
month intervals. Students were ideally situated to perform the available work for
such short periods of time.
Mr, Dentone resigns his employment
[61] As of September 2, 2014, Mr. Dentone secured full-time employment
with OPSEU. Mr, Dentone resigned his employment with the Employer on
October 17, 2014.24
[62] Mr. Dentone acknowledged that he could have worked for the Employer
for the period between April 28, 2014 and September 2, 2014, but he decided not
to return to the workplace because he felt stressed and believed he would be
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unwelcome.
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DECISIONNr
[63] The Union alleges the following violations of the Collective:
❑ The Employer failed to give the Union prior notice and hold a
J
meeting with the Union before issuing the layoff notices. As a
23
En
See
�
exhibit
tab
6
24
See
exhibit
2,
tab -
14.
16
result, the Union asserts that the layoff notices given to the
Grievors are invalid.
❑ The Employer failed to properly consider the Unions' suggestions
during the meeting in February 2013.
❑ The Employer violated the Collective Agreement by not providing
Mr. Dentone with union representation when he was given his
notice of lay off.
❑ The Employer violated the Collective Agreement by not permitting
Mr. Dentone to displace the junior employee in the Housing Help
Worker position.
❑ The Employer violated the .Collective Agreement by failing to
properly recall Ms. Garcia.
❑ The Employer violated the Collective Agreement by discontinuing
Mr. Dentone's benefits.
❑ The Employer acted in bad faith and their conduct was tainted by
"anti -union animus".
[64] The relevant provisions of the Collective Agreement are as follows:
16.02 (a) In the event of a layoff of a permanent or long-term nature, the
Employer Wil provide affected employees with notice in accordance
with the Employment Standards Act, but in no event less than 14
calendar days.
(c) The Employer agrees to provide fourteen (14) days` notice to the
Union to meet with the Union during this time period, if requested,
to discuss means of avoiding the layoff.
(d) Such meeting will review the following:
® the reason causing the layoff,
® the services the Employer will undertake after the layoff;
® alternatives to layoff;
o
® the method of implementation; and,
® the ways the Employer can assist employees to find
alternative employment.
17
C
16.03 A copy of any notice of layoff to an employee will be provided to the
U
Union at the same time.
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16.04 Employees with the least seniority within the position in which the layoff
takes place shall be laid off first, providing that the employees who
remain on the job have the ability and qualifications to perform the job.
16.05 An employee given notice of a permanent layoff shall be entitled to
accept the layoff and retain recall rights or displace an employee of the
same status (eg. PTIPT) with less seniority provided that the senior
employee is able to perform the normal requirements of the job.
16.06 Benefits Continuation
(a) In the event of a layoff of an employee, the Employer shall pay its
share of the insured benefits premiums up to the end of the month
following the month in which the layoff occurs, or the statutory notice
period, whichever is the later.
(b) If approved by Legal Aid Ontario and the benefits carrier, the
employee may continue to. pay the full premium cost of a benefit or
benefits for up to a further twelve (12) months. Such payment can be
made through the Payroll Office of the Employer provided that the
employee informs the Employer of her intent to do so t the time of the
layoff, and arranges with the Employer the appropriate payment
schedule. Where the employee does not continue payment, the
insured benefit coverage will cease.
16.11 (c) Employees eligible for recall will be notified of any vacancy for which
they possess the necessary qualifications, skills and ability to perform
the required work. Notice will be by registered mail, telephone,
electronic transmission, or delivery to the last address left with -the
Employer. Any notification by telephone or electronic transmission will
be followed up with confirmation by registered mail. If the laid off
employee want to return, the employee must notify the Employer
within seven (7) days of the date notification was received, or
fourteen (14) days from the date the notice was sent, whichever
occurs first. The employee will be given at least an additional
seventy-two (72) hours to report to work.
23.01 Benefit Plan: There shall be no change to the current benefit levels. The
benefit plan shall contain major medical, life, dental, AD&D and LTD
components.
18
The layoff allegations
[65] Article 16.02 requires that the Employer provide affected employees with
_
notice of layoff in accordance with the Employment Standards Act, and in any
event not less than 14 calendar days. The evidence is clear that the Employer
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complied with this obligation and gave the Grievors adequate notice of the layoff,
which was more than 14 calendar days and in accordance with the Employment
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Standards Act.
[66] Article 16.02 (c) does require notice and a meeting with the Union, if
requested, prior to a layoff. However, article 16.02 (c) does not mandate that theca
Employer must provide the Union with notice and .a meeting prior to issuing a
notice of layoff to any employee. The language only requires the Employer to
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give the Union 14 days notice to meet and discuss means of avoiding the layoff.
T the parties wished to make prior notice and a meeting as a pre -condition to
providing notice of layoff to employees, then they would have stated such a precondition
in clear language.
[67] The fact is that the Employer provided the Union with advance notice of
the layoff. At the same time, the Employer provided the Union with their reasons
for the layoff and how it would be implemented. The Employer offered to meet
with the Union, however Mr. Attard was unable to meet until after the date upon
which the Employer needed to provide the Gdevors with their notices of layoff. I
find that the Employer did not violate the Collective Agreement by failing to meet
with the Union prior to issuing notices of layoff to the Grievors.
[68] Article 16.02 (d) sets out the topics of discussion at the meeting
mandated in article 16.02 (c). Articles 16.02 (c) and (d) do not require the
Employer to do anything other than have a discussion, which would include
considering alternatives to the layoff. The evidence is clear that the discussion
occurred and alternatives were discussed. The Union was given an opportunity
to provide suggestions on alternatives. Unfortunately, there were no viable
19
alternatives. It was not improper for Ms. Bruckmann to voice her scepticism. She
was not required to provide any unjustified hope that the layoffs might not occur,
when she knew that the alternatives were not feasible.
[69] Despite her scepticism, Ms. Bruckmann did approach the BOD with the
alternatives and they also concluded that the alternatives were not feasible. In
my view, the Employer made a genuine effort to keep the Union appraised of the
situation and sought their input. The Employer's decision not to accept any of the
Union's suggestions did not violate the Collective Agreement.
[70] There is no requirement under this Collective Agreement to have a Union
representative present when an employee is given a layoff notice. Instead, Union
consultation is found in article 16.02 (c) and (d). As indicated above, the Union
was properly consulted during the process. ft might well have been of assistance
to have a union representative present when the notice of layoff was given. The
Union is the exclusive bargaining agent for employees and their assistance might
have provided Mr. Dentone with some comfort during a very stressful situation.
However, providing union representation at the time of giving a notice of layoff is
not a requirement under the Collective Agreement. More importantly, the failure
to provide union representation when giving a notice of layoff does not invalidate
the notice of layoff.
[71] It should be noted that in article 12.03 the parties specifically turned their
minds to when an employee has a right to union representation. The'lack of a
similar provision in article 16 makes it clear that the presence of a union
o
representative is not mandatory and the failure to provide such representation
N
does not invalidate the notice of layoff. As indicated earlier, the presence of a
N
union representative may well have been helpful, but it was not mandatory. In
N
light of my finding with respect to the requirements of the Collective Agreement, it
is unnecessary for me to resolve the conflict in evidence between Ms.
C)
Bruckmann and Mr. Dentone because either way, the Employer did not violate
o
the Collective Agreement.
20
[721 In terms of the Housing Help Worker position, I find that Ms. Bruckmann
considered both Mr. Dentone and Ms. Garcia for the Housing Help Worker
position. Ms. Bruckmann felt that neither was qualified to perform the normal
requirements of the position. The Union did not pursue this issue any further until
the hearing. Based on the evidence, neither Mr. Dentone nor Ms. Garcia has the
educational background or experience necessary to perform the normal
requirements of the Housing Help Worker position. 1 find that Ms. Bruckmann
was correct in her conclusion that the Grievors were not able to perform the
normal requirements of the Housing Help Worker position as required by article
16.05.
[731 In terms of the recall of Ms. Garcia to the work made available by Mr.
Dentone working with OPSEU, 1 find that the Employer complied with their
obligations to provide her with notice by electronic transmission followed up by
registered mail. It is unfortunate that Ms. Garcia never received the notice,
However, the Employer can't be faulted for sending the notice to the email
address that they had been using to correspond with Ms. Garcia. There is also
no dispute that the Employer sent the letter by registered mail to the last known
address. The Employer just can't be faulted for the registered letter never being
picked up. In the circumstances, I find the Employer complied with their
obligation under the Collective Agreement.
The benefits being discontinued
[74] In terms of the decision to discontinue Mr. Dentone's benefits. I
acknowledge that the language in article 23.01. is less than clear with respect to
eligibility. However, the Wage and Benefit Schedule does mention each
employees weekly hours and also refers to benefit eligibility.
[75] What is determinative in this case are the provisions found at article
16.06, which addresses the effect of a layoff on benefits. Article 16.06 (a)
provides that benefits are to be continued up to the end of the month following
21
the month in which the layoff occurs, or the statutory notice period, whichever is
later. Under article 16.06 (b), LAO and the benefits carrier may approve
continuatiori for an additional twelve months.
[76] In this case the evidence is clear that Mr. Dentone was provided benefits
until the end of April, which was the end of the month after he was laid off. The
evidence is also clear that Ms. Bruckmann contacted the benefits carrier and
LAO to inquire about extending Mr. Dentone's benefits. Unfortunately, LAO
would not agree to extend his benefit coverage. Accordingly, the discontinuation
of benefits did not violate the Collective Agreement.
The bad faith allegation
0
[77] 1 accept that the layoff of two members of the Union's negotiating
committee, might raise suspicion that the Employer acted in bad faith and with-
N
anti -union animus. I also agree that one must carefully scrutinize the facts to
N
determine if the Employer was motivated in any way by anti -union animus.
[78] However, the onus is still on the Union to prove more than mere
0
suspicion. The Union is required to prove that the Employer acted in bad faith
"'
and was at least in some way motivated by anti -union animus.
N
[79] In this case, the evidence is clear that the prime motivator for the layoff
was the decision by LAO not to continue funding the Spanish Interpreter
Program. This decision affected not only the Employer, but all other LAO clinics.
It was extremely unfortunate that the Grievors were the junior employees who
were affected by this decision.
22
[80] 1 accept that there is some evidence that the Employer, under the
previous Executive Director, did not want to have a Union in the clinic.25
However, there is no requirement that an Employer must like having a union in
their workplace. To prove bad faith, one needs to prove more than dissatisfaction
with having a union. Instead, the Union must prove that the adverse treatment
affecting the unionized employees was at least in part motivated by improper
motives (i.e. anti -union animus).
[81] In this case, there is no evidence that the Employer was motivated by
any improper motive. Ms. Bruckmann is a lawyer who worked at a union side law
firm. Ms. Bruckmann faced a difficult situation caused by the decision of an
external third party. In my view, it would be inappropriate to infer any adverse
inference based on the conduct of a previous Executive Director or members of
the BOD who had long since resigned. The Employer had a legitimate business
reason to explain the layoffs. There is no evidence to support a finding that the
Employee's actions were motivated in any way by anti -union animus.
[82] 1 accept that the Grievors feel that they have been singled out and
mistreated. There is no dispute that they were the only employees affected by
the layoff. However, the Grievors were not singled out because of their union
involvement. Rather, the Grievors are victims of their own circumstances. They
unfortunately were performing work related to the Spanish Interpreter Program
that LAO stopped funding. They were also the junior employees performing such
work. Accordingly, the adverse treatment suffered by the Grievors was only
related to a legitimate business decision and their ranking in seniority.
In my view, the conduct of the previous executive Director is not relevant to the matter before me
as she had nothing to do with the decisions made in this matter. Moreover, it would be extremely
unfair to pass judgement on the conduct of the previous executive Directorwithout providing her
with an opportunity to respond to the accusations.
CONCLUSION
[83] After carefully considering the evidence and submissions of the parties, I
find that the Employer acted in good faith and their conduct did not violate the z
Collective Agreement. Accordingly, the grievances are dismissed. a
Dated at Toronto, Ontario this 16th day of April, 2415.
John Stout -Arbitrator
CV