HomeMy WebLinkAbout2016-2701.Cousins.18-05-15 DecisionCrown Employees Grievance Settlement
Board
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Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB# 2016-2701
UNION# 2017-0377-0002
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Cousins) Union
- and -
The Crown in Right of Ontario
(Liquor Control Board of Ontario) Employer
BEFORE
David R. Williamson
Arbitrator
FOR THE UNION
Christopher Bryden
Ryder Wright Blair & Holmes LLP
Counsel
FOR THE EMPLOYER Adrienne Couto
Liquor Control Board of Ontario
Counsel
HEARING May 14, 2018 by Telephone Conference Call
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DECISION
[1] The Grievor, Ms. Holly Cousins, worked as a Casual Employee and was
terminated from employment on February 22, 2017. Her letter of termination
makes reference to her having been away from work due to medical reasons for a
period of two years and ten months, her inability to perform work as a Customer
Service Representative, and her having not provided the Employer with updated
medical information, functional abilities information, and a prognosis for return to
work. The Union filed a grievance on behalf of the Grievor on March 2, 2017,
seeking Ms. Cousins’ reinstatement as an LCBO employee and to be made whole.
This termination grievance came before the Board on January 12, 2018, at which
time Ms. Cousins did not appear.
[2] At that time Union Counsel informed the Board that the Grievor had made a
telephone call on the evening of January 11th in which she made reference to
having sought emergency medical treatment following a medical procedure earlier
in the week, and stated that it was unlikely she would be present at the hearing the
next day. Following the receipt of submissions from the parties, and over the
objection of the Employer, it was found appropriate to grant the hearing
adjournment sought by the Union and to do so without imposing any conditions.
[3] The next hearing date was set for April 6, 2018. At that hearing Union Counsel
advised the Board that shortly prior to the hearing day Ms. Cousins had notified
him that she would not be attending the hearing as she was in too much pain to
travel to Toronto because of a recent medical procedure and the need to constantly
sit at the hearing, and that she would be providing Union Counsel with medical
documentation. The parties agreed at that time to adjourning the hearing pending
the receipt from her attending physician of certain medical documentation, and an
Order was issued by the Board requiring Ms. Cousins to provide this by April 27,
2018.
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[4] At the Hearing held by telephone conference call on May 14, 2018, Employer
Counsel advised that the foregoing ordered medical documentation had not been
received by the Employer as of April 27th, or since, and urged that the grievance
of Ms. Cousins be dismissed forthwith. In support of its submission the Employer
made reference to the following arbitral authorities: Re Canadian Union of Public
Employees, Local 440 v. Toronto District School Board (Renaud Grievance),
[2013] O.L.A.A. No 434 (Steinberg); Re Canadian Union of Public Employees,
Local 440 v. Toronto District School Board (Renaud Grievance), [2014] O.L.A.A.
No. 260 (Steinberg); Re Kraft Canada and Bakery Confectionary & Tobacco
Grain Millers International Union Local 426, (2012), 112 C.L.A.S. 57
(Surdykowski); Re Ontario Public Service Employees Union (Randolph) v. The
Crown in Right of Ontario (Ministry of Transportation) (2015), 264 L.A.C. (4th) 422
(Briggs); Re Ontario Public Services Employees’ Union (Savdie) v. The Crown
in Right of Ontario (Ministry of Government Services) [2013], O.G.S.B.A. No. 122
(Harris); and to Re Ontario Public Service Employees Union (Ellis) v. The Crown
in Right of Ontario (Ministry of Finance) [2001], O.G.S.B.A. No. 74 (Dissanayake).
[5] During the course of the May 14th Hearing, Union Counsel informed the Board that
on April 25, 2018, he had received an e-mail from Ms. Cousins notifying him that
medical information from a physician advising that she was under doctor’s care
and not able to make the hearings had been sent to Union Counsel. This e-mail
was entered into evidence. In this e-mail Ms. Cousins also stated that what had
been sent may be incomplete as she is unsure just how much information she is
to disclose and seeks clarification as to what is to be provided. In this e-mail Ms.
Cousins noted that her doctors view the request for the specified medical
information as invasive and advised her that she does not have to disclose every
procedure and issue that is happening to her as some of it is personal. Union
Counsel informed the Board that it is still not in receipt of any medical information
from Ms. Cousins and seeks an extension of the time limit for production of the
medical documentation.
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[6] In support of its submission the Union made reference to the following arbitral
authorities: Re The Corporation of the City of Hamilton and The Amalgamated
Transit Union, Local 107 (Jovanovic) (2008), 93 C.L.A.S. 105 (Chauvin); Re
Ontario Public Service Employees Union (Heathcote) v. The Crown in Right of
Ontario (Ministry of Community Safety and Correctional Services) [2013]
O.G.S.B.A. No. 135 (Harris); Re Ontario Public Service Employees Union (Sitek)
v. The Crown in Right of Ontario (Ministry of Community Safety and Correctional
Services) (2013), 116 C.L.A.S. 320 (Devins); and Re Blencoce v. British
Columbia (Human Rights Commission), 2000 SCC 44, Supreme Court of Canada.
[7] Whether to grant an extension of the time limit is clearly a discretionary matter.
This discretion is to be exercised taking into account all relevant factors with the
ultimate objective of ensuring a fair hearing to both parties and balancing the
prejudice to the parties. Having considered the facts of this case and the
submissions of the parties I find myself of the view that the time limit for production
of the requested documents ought to be extended one more time. The grievance
at hand pertains to the matter of termination of employment and it would appear
that the grievor has certain medical issues.
[8] The order dated April 6, 2018, seeks confirmation from a physician treating Ms.
Cousins that she has a medical condition that precluded her from attending the
scheduled April 6th arbitration hearing; to disclose the nature of this condition that
prevented the hearing attendance; to provide the length of time the Grievor has
been the physician’s patient; and to advise the anticipated date when Ms. Cousins
could attend a Hearing and what, if any, accommodation would be required. The
information sought in the order dated April 6, 2018, is relevant to the matter at
hand, is general in nature, and cannot reasonably be seen to be intrusive.
[9] Accordingly, and for the foregoing reasons, the Decision in this matter is that the
time limits are to be extended one further time in order to enable the Union to
provide the Employer with the required medical documentation identified at the
hearing held April 6, 2018. A revised Order incorporating the new timelines is set
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out below. This Order also provides clarification to Ms. Cousins as to what is
required, and direction to her as to how to proceed should she have any further
uncertainties or questions.
ORDER
[10] On a without prejudice or precedent basis, Union counsel shall provide to
Employer counsel medical documentation from Ms. Holly Cousins’ treating health
care professional(s) setting out the following information:
(a) Confirmation that the writer is Ms. Cousins’ treating health care
professional and for how long they have been treating her;
(b) Confirmation that Ms. Cousins was unable to attend the scheduled
Arbitration Hearing of April 6, 2018, due to a medical condition;
(c) The nature of the medical condition that prevented Ms. Cousins from
attending this April 6, 2018, Arbitration Hearing (diagnosis need not
be provided). A doctor’s note which simply states that Ms. Cousins
was unable to attend for medical reasons without specifying the
nature of the medical condition will not be considered satisfactory.
(d) The anticipated date that Ms. Cousins will be able to attend an
Arbitration Hearing and, if applicable, what accommodation she may
require in order to attend.
[11] Ms. Cousins is to provide, or arrange to provide, this above-referenced information
so as to reach Union Counsel by no later than Tuesday, June 5, 2018. Should this
information not be so provided by June 5, 2018, Ms. Cousins must understand that
her termination grievance before this Board may be dismissed without any further
Hearing or opportunity to be heard. Should Ms. Cousins not understand or not be
clear as to what is required of her by this Order she is to contact Union counsel to
seek clarification. Union counsel shall provide the above-noted documentation to
Employer counsel as it is received and in no event later than Wednesday, June 6,
2018. The Board reserves the right to grant an extension to these time limits
should it deem it to be reasonable and appropriate to do so in all the
circumstances.
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[12] The Arbitration Hearing shall be adjourned sine die, pending receipt of the above-
referenced documentation and without prejudice to any position the Union or the
Employer may take with respect to the Grievor’s failure to attend the hearing of
April 6, 2018. The Employer specifically maintains and preserves the right to
request, following receipt and review of the documentation, or in the event
documentation is not provided in accordance with the criteria set out above, that
the grievance be dismissed and/or to argue that these periods of adjournment
resulting from the Grievor’s non-attendance be taken into account with respect to
remedy should any liability be established.
Dated at Toronto, Ontario this 15th day of May, 2018.
“David R. Williamson”
________________________
David R. Williamson, Arbitrator