HomeMy WebLinkAbout2015-0558.Kolmann.18-09-28 Decision
Crown Employees
Grievance Settlement
Board
Suite 600
180 Dundas St. West
Toronto, Ontario M5G 1Z8
Tel. (416) 326-1388
Fax (416) 326-1396
Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB# 2015-0558
UNION# 2015-0368-0177
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Kolmann) Union
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The Crown in Right of Ontario
(The Ministry of Community Safety and Correctional Services) Employer
BEFORE Randi H. Abramsky Arbitrator
FOR THE UNION Richard Blair
Ryder Wright Blair & Holmes LLP
Counsel
FOR THE EMPLOYER Peter Dailleboust
Treasury Board Secretariat
Legal Services Branch
Senior Counsel
HEARING
September 18, 2018
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Decision
[1] This grievance concerns the Employer’s denial of the Grievor’s request for special
and compassionate leave under Article 49 of the collective agreement. Article 49
provides:
ARTICLE 49 – SPECIAL AND COMPASSIONATE LEAVE
49.1. A Deputy Minister or his or her designee may grant an
employee leave of absence with pay for not more than three (3) days
in a year upon special or compassionate grounds.
49.2. The granting of leave under this article shall not be dependent
upon or charged against accumulated credits.
Facts
[2] No viva voce evidence was presented by the parties. Instead, documents were
introduced and the parties proceeded to argument.
[3] According to the Union, on Thursday, October 23, 2014, the Grievor heard loud
noises coming from her car and experienced a “wobbly” steering wheel. She was
advised that the car should be repaired immediately.
[4] The following day, Friday, October 24, 2014, the Grievor did not attend work. She
had been scheduled for a shift, from 6:00 a.m. to 2:00 p.m. Instead, she drove from
her home in Lindsay to Peterborough, where she brought her car to Connelly’s
Minute Muffler shop. This is a distance of approximately 41 kilometres. She drove
slowly and her daughter, in her own vehicle, followed behind to ensure that the
Grievor safely made it to the repair shop. The car was in the shop from
approximately 9:00 a.m to 3:00 p.m. The “wobbly” steering wheel was not repaired
at that time. She then drove home in the car – another 41 kilometres.
[5] The following day, the Grievor drove her car to the Canadian Tire store in Lindsay,
where the right wheel bearing was repaired which addressed the steering issue.
Receipts provided by the Grievor confirm the repairs done on the Friday and
Saturday.
[6] On Monday, October 27, 2014, the Grievor submitted a form to request special
and compassionate leave for October 24, 2014 due to the required repairs to her
car. Her request states:
I was absent on Friday 24 October 2014 for my 0600 -1400 hr shift. My car
broke and I had to get it repaired. My muffler and right bearing broke. I
would like to request the use of a special compassionate discretionary paid
leave for this date. Attached enclosed are repair bills.
[7] On November 3, 2014, Acting Deputy Superintendent of Operations Jarret
Merriam requested that the Grievor provide him with “more information with regard
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to your request for special leave. Did these repairs prevent the vehicle from being
driven? What other methods of transportation were considered?”
[8] On November 4, 2014, the Grievor responded, as follows:
Good Morning Jarret,
In reply to your requested information regarding my request for special
leave.
1. Did these repairs prevent the vehicle from being driven?
Yes. If the repairs were not done the damage could be worse, and even
cause danger to life and limb if driven.
2. What other methods of transportation were considered?
I had considered many other methods of transportation, but then the repairs
would not have gotten done when needed.
There was public transit, but their schedule does not meet my work
schedule and I do not think it would get me to the workplace.
There was taxi service but that would be too costly and I could not afford
to take a taxi daily to work.
Most importantly is that none of these methods would fit with my disability’s
medical need and the comfort of my modified vehicle.
[9] On the same date, Deputy Superintendent Merriam denied the Grievor’s special
leave request. The denial on the request form states:
Receipts show the car was able to be driven to Peterborough for repair on
the date of requested leave.
Alternate transportation available but not used.
[10] The Grievor was not satisfied with the Employer’s decision, and on November 5,
2014, wrote to Deputy Superintendent Merriam, asking to know the basis of his
decision. He responded that the request “does not meet the criteria for special
leave.” Some additional email exchanges followed. The Grievor was still not
satisfied, and subsequently filed the grievance at issue in this matter.
Reasons for Decision
[11] In Re Ministry of Health and Long-Term Care and OPSEU (Thurman), GSB
0698/01 (Johnston), at pp.8-9, the scope of the GSB’s review under Section 49,
was clearly set out as follows:
[T]he employer must make a decision in good faith, free from
arbitrariness and discrimination. The employer must exercise its
discretion in a reasonable manner having regard to the individual
merits of each case and not simply resort to rigid application of policy.
An effort must be made to obtain all the relevant facts prior to making
a decision and management must endeavor to act consistently in
similar cases.
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In considering the decision of management, the appropriate standard
of review to be applied by an arbitrator to the decision making
process is reasonableness. An arbitrator should consider the
reasonableness of the process that led up to the decision which was
made by management. It is not my role to substitute my views for
that of management or enter into an assessment of the correctness
of the decision even if I might have come to a different conclusion…
[12] In this case, the evidence establishes that the Grievor’s car was not “broken down”
on October 24. It did need repairs, but it was driveable. In fact, the Grievor drove
it for more than 90 kilometres round trip from Lindsay to Peterborough, with the
right wheel bearing still not fixed. Consequently, her assertion that the required
repairs prevented the car from being driven and could worsen the damage “and
even cause danger to life and limb if driven” was incorrect. She drove her car a
far longer distance than she would have driven it to work. The repair receipt from
the muffler shop in Peterborough demonstrates that the car was driven a
considerable distance on October 24.
[13] Although this was not known to the Employer at the time, as it was mentioned only
at the hearing, the fact that her daughter followed her as she slowly drove to
Peterborough reinforces the Employer’s conclusion that the Grievor had alternate
modes of transportation to get to work. When asked about this by the Deputy
Superintendent, the Grievor only listed public transportation or a taxi as potential
alternatives. She did not mention the possibility of a ride from her daughter.
[14] It is also significant that not all of the repairs were done on October 24. The wheel
bearing was repaired on Saturday, October 25. No explanation was provided as
to why all of the repairs could not have been done either after work on October 24
or on Saturday, October 25.
[15] The Employer accepted the Grievor’s absence on October 24 to take care of her
car repairs. The issue here is whether the Employer’s denial of her request for
special and compassionate paid leave for the day was reasonable. Under the
specific facts here, I conclude that the decision was reasonable. The Employer
turned its mind to the request, sought out relevant additional information, and
considered the specific facts.
[16] Car repair issues may lead to a situation where special and compassionate leave
is granted. An example of this is contained in the GSB decision cited above. It
mentions a situation where the grievor’s car had been broken into, which she
discovered on her way to work. It was a situation she could not have anticipated
and she was shaken and upset by the break in. She had to cancel her credit cards,
deal with the police and her insurance company.
[17] That is an entirely different situation than here. Here, the Grievor knew in advance
that her car needed repair. It was driveable. She was able to drive it over 40
kilometres to a muffler shop, and drive it back, without repairing the wheel bearing.
She completed the repairs on Saturday. She could have found an alternate way
to work, and still have repaired her car.
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[18] There is no evidence that the decision was not made in good faith, was arbitrary
or discriminatory. The employer exercised its discretion in a reasonable manner
having regard to the individual merits of the case. It did not resort to a rigid
application of policy. An effort was made to obtain all the relevant facts prior to
making the decision. There is no evidence that the Employer did not act
consistently with other cases. While the Union asserts that the Employer did not
provide any examples where a request for special and compassionate leave to
repair a car was denied, the onus was on the Union to establish that the Employer
allowed similar claims but failed to allow it here. No such evidence was submitted.
[19] I am satisfied that the Employer’s decision was based on the relevant information
and that the decision-making process was reasonable.
[20] For all of the above reasons, this grievance is dismissed.
Dated at Toronto, Ontario this 28th day of September, 2018.
“Randi H. Abramsky”
Randi H. Abramsky, Arbitrator