HomeMy WebLinkAbout2015-0439.Hay.19-06-05 Decision
Crown Employees Grievance Settlement
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Toronto, Ontario M5G 1Z8
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Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB#2015-0439; 2015-2086
UNION# 2015-0499-0022; 2015-0499-0093
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Hay) Union
- and -
The Crown in Right of Ontario
(Liquor Control Board of Ontario) Employer
BEFORE Marilyn Nairn Arbitrator
FOR THE UNION Darryl Korell
Goldblatt Partners LLP
Counsel
FOR THE EMPLOYER Andrew Cogswell
Liquor Control Board of Ontario
Counsel
HEARING March 28, 2019
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Decision
[1] This decision deals with two preliminary objections raised by the Employer.
[2] The grievor, Chris Hay, holds a full-time permanent Clerk Grade 3 position (class
056) (referred to by the parties as an “Operations Clerk”) at the Ottawa logistics facility of
the LCBO (the “Employer”). Two grievances were filed on his behalf, dated February 24,
2015 and August 3, 2015. The first grievance asks that Mr. Hay be allowed to start work
at 7:30am, relying on Article 7.2(a)(iii) and the management rights clause of the collective
agreement, as well as asserting a violation of the Ontario Human Rights Code (the
“Code”). The second grievance also relies on Article 7.2(a)(iii) of the collective agreement
and asks that the grievor be allowed to work a 7am-3pm shift.
[3] The grievor’s current shift is from 8am to 4pm. The grievances were filed seeking
a change in work hours in large part to accommodate child care arrangements. However,
following a day of mediation where the grievances were not resolved, a family status claim
under the Code was abandoned and the Union advised that it wished to proceed to
hearing to seek a declaration that the normal hours of work for Operations Clerks on the
day shift were determined pursuant to Article 7.2(a)(iii) of the collective agreement,
providing a range of hours between 7:30am and 9:30am to between 3:30pm and 5:30pm
and that staggered start times within that range could be applied to the hours of work of
Operations Clerks across the province, including the grievor.
[4] It was the position of the Employer that the grievor’s hours of work were properly
determined under Article 7.2(a)(ii) of the collective agreement, which established an 8am-
4pm day shift, and that sub-paragraph (iii), relied on by the Union, applied only with
respect to Operations Clerks at the Employer’s Head Office and associated warehouse
in Toronto.
[5] The Employer raised two preliminary objections to the matter proceeding. First,
the Employer asserted that the grievances failed to establish a prima facie case for the
remedy requested. Second, it asserted that the grievances were moot. It asserted that
each objection stood alone and upholding either objection warranted the dismissal of the
grievances at this stage.
The Parties’ Positions
No prima facie case
[6] The Employer argued that the Union asserts a disagreement between the parties
as to which hours of work provision in the collective agreement applies to Operations
Clerks. That disagreement, argued the Employer, only became apparent at the outset of
the hearing when the Employer was asked by the arbitrator to table its position. The
Employer argued that there is now no allegation that the grievor is being incorrectly
scheduled or that the Employer is misusing its management rights through scheduling.
The Employer argued that the grievor’s schedule at all relevant times fit within the hours
set out in either provision of the collective agreement. The grievance and arbitration
process is not designed to litigate potential disagreements as to the application of the
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terms of the collective agreement, particularly where there is no impact and no available
remedy, argued the Employer. Assuming the facts as true, argued the Employer, there
is no prima facie case because the particularized allegations do not result in a violation
of the collective agreement. An attempt by the Union to save the Employer from itself by
asserting that it has more flexibility in scheduling than it believes, does not constitute a
violation of the collective agreement, argued the Employer.
[7] The Union argued that, generally, the provisions of the Crown Employees
Collective Bargaining Act and the Labour Relations Act, 1995 as amended, contemplate
the ability and opportunity to have grievances heard. The live issue here, argued the
Union, is the question of which provision of the collective agreement applied to someone
like the grievor. The Union asserted from the outset that Article 7.2(a)(iii) applied to the
scheduling of the grievor and that the Employer had violated that provision by failing to
allow him to start his day shift earlier than 8am. Notwithstanding earlier requests by the
Union, the Employer has only recently confirmed its differing position as to the applicable
provision, argued the Union. That problem as to the interpretation, application and/or
violation of the collective agreement remains, argued the Union.
[8] The Union relied on the decision in Blouin Drywall, infra, to argue that a broad
approach and liberal construction be brought to bear in the exercise of the power to
resolve existing disputes and issue appropriate remedies, including declaratory relief.
This issue of the proper application of the collective agreement will not go away, argued
the Union, asserting that it affected the bargaining relationship as well as individual
employees.
Mootness
[9] With reference to the Supreme Court of Canada decision in Borowski v. Canada
(Attorney General), [1989] 1 S.C.R. 342, cited in OPSEU (Coelho) v Ontario (Children
and Youth Services), infra, and in considering whether there was any practical or useful
purpose in proceeding, the Employer argued that the Union was seeking only a
declaration as to which provision of the collective agreement operated with respect to the
scheduling of these Operations Clerks. There would be no impact on any employee
moving forward, the Employer argued, rendering any controversy academic. The Union
was not seeking an adjustment to the grievor’s schedule and no damages or
compensation were being claimed, argued the Employer. Nor was the matter likely to
recur, argued the Employer. In evaluating whether a matter is moot, argued the
Employer, one does not try to head off unknown, unparticularized, potential violations of
the collective agreement. There is only a theoretical disagreement as to which provision
of the collective agreement applied, the Employer argued. There was no real issue and
no remedy remaining unaddressed, argued the Employer. The matter was therefore
moot, it argued.
[10] The Union relied on the decision in Hilltop Manor, infra, to argue that in the context
of an ongoing relationship, a declaration is a tangible remedy. It asserted that in Trillium
Lakes, infra, the arbitrator was reluctant to dismiss an issue as moot in the context of the
ongoing bargaining relationship, again confirming the importance of declaratory relief.
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Similarly, in the decision in St. Boniface Hospital, infra, argued the Union, wide scope was
given to the grievance where there was found to be a live issue.
[11] The grievance, argued the Union, challenged the ability to schedule outside the
8am-4pm time frame. That issue could arise again and the systemic issue is highlighted
by the Employer’s position that sub-paragraph (ii) applies, rather than sub-paragraph (iii),
argued the Union. Even if the matter is determined to be moot, argued the Union, it was
an appropriate case to exercise the discretion to hear the issue on its merits given a
reasonable interest in certainty for the benefit of the parties’ future relationship.
*
[12] In reply, the Employer argued that if one were to construe the arbitration provisions
as broadly as suggested by the Union, nothing would be moot. A casual conversation
between a supervisor and employee at lunch could reflect a ‘difference” and become the
subject of a grievance, argued the Employer. The “difference” required some form of
impact or potential impact, not evident here, to warrant pursuing, argued the Employer.
The Union has failed to identify a breach, argued the Employer, and the directive in Blouin
Drywall to render a decision is one to be made “in light of the breach”, argued the
Employer. There is no need to restore the grievor to the position he would have been in,
as he is properly scheduled even under the terms of Article 7.2(a)(iii), argued the
Employer. While the Employer agreed that declaratory relief could provide tangible
benefit in circumstances where an employer is being directed to comply and thereby
change its behaviour, such was not the case here, argued the Employer.
Decision
[13] The Employer referred me to and I have reviewed the decisions in: OPSEU
(Couture et al) v Ontario (Government Services), 2011 CanLII 100922 (On GSB); OPSEU
(Martin et al) v Ontario (Community and Social Services), 2015 CanLII 60449 (ON GSB);
Greater Sudbury (City) and CUPE, Local 4705 (Haldin), 2014 CarswellOnt 2550 (Davie);
OPSEU (Coelho) v Ontario (Children and Youth Services), 2014 CanLII 30245 (ON GSB);
Police Assn. of Nova Scotia v Amherst (Town) (Hicks Grievance), [2011] N.S.L.A.A. No.
3 (Richardson); and Cherubini Metal Works Ltd. v. United Steelworkers of America, Local
4122 (Harassment Grievance), [2008] N.S.L.A.A. No. 6 (Christie).
[14] The Union referred me to and I have reviewed the decisions in: Re Blouin Drywall
Contractors Ltd. and United Brotherhood of Carpenters and Joiners of America, Local
2486, (1975) 8 O.R. (2d) 103 (C.A.); Hilltop Manor Cambridge and SEIU, Local 1 (Rai
Coordinator), 2018 CarswellOnt 13157 (Luborsky); ETFO and Trillium Lakelands District
School Board, 2017 CarswellOnt 20066 (Wacyk); and St. Boniface General Hospital v.
P.A.R.I.M., 1996 CarswellMan 642 (Freedman).
No prima facie case
[15] In assessing whether or not a claim makes out a prima facie case for the remedy
requested, one assumes the facts as asserted as true and provable, and assesses
whether those facts could support a finding of the alleged violation of the collective
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agreement. See OPSEU (Couture et al), supra, at paragraphs 6, 12, and 24; also cited
in OPSEU (Martin et al), supra, at paragraph 3 and see paragraph 6.
[16] In this case, the Union has particularized the following assertions of facts. The
grievor is a warehouse clerk employed in the Ottawa warehouse. He works a day shift
and is scheduled to work from 8am to 4pm. The grievances both sought a remedy
whereby the grievor would start work at an earlier time, relying on Article 7.2(a)(iii) of the
collective agreement. However, the Union now seeks simply a declaration that the grievor
and Operations Clerks like him, are subject to Article 7.2(a)(iii) of the collective agreement
and not Article 7.2(a)(ii) as the Employer claims. The claim for family status
accommodation was expressly abandoned and the Union is no longer seeking the
remedy of an earlier start time for the grievor. While the first grievance also relied on the
management rights clause of the collective agreement, alleging an abuse of management
rights, no facts were pleaded or particularized in support of that allegation. No other
asserted facts have been particularized.
[17] Rather than setting out the two lengthy sub-paragraphs of Article 7.2 of the
collective agreement, it is sufficient to note that Article 7.2(a)(iii) sets out a day shift that
is to operate between a range of hours, starting between 7:30am and 9:30 am and ending
8 hours later, respectively. Article 7.2(a)(ii) of the collective agreement establishes a fixed
day shift from 8am to 4pm.
[18] It is the case that, in order for Operations Clerks such as the grievor to have any
claim to a range of start times (including the earlier start time initially sought by these
grievances), they must be subject to Article 7.2(a)(iii) of the collective agreement. If these
employees are in fact captured under Article 7.2(a)(ii) of the collective agreement, it
articulates a day shift operating from 8am to 4pm only. The parties disagree as to which
sub-paragraph applies to the grievor.
[19] However, regardless of which sub-paragraph applies, the facts as alleged, and
assumed to be true, do not support a finding of a violation of the collective agreement.
[20] The grievor’s schedule of 8am to 4pm complies with Article 7.2(a)(iii) of the
collective agreement, as it falls within the range of hours set out therein. As described in
OPSEU (Martin et al) at paragraph 6, the Union’s legal theory that Article 7.2(a)(iii)
applies, does not, based on the facts alleged, support a conclusion that there is a violation
of that provision of the collective agreement.
[21] The grievor’s schedule is also consistent with the hours of work set out in Article
7.2(a)(ii) of the collective agreement. As was found in OPSEU (Couture et al), supra, at
paragraph 24, even if all the facts asserted by the Union are accepted as true, the
grievance would not succeed. Regardless of which sub-paragraph applies to the facts
alleged, no violation of the collective agreement would be established.
[22] Having regard to the above, I must find that there is no prima facie case for the
remedy requested. These grievances must therefore be dismissed.
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Mootness
[23] I will, in any event, consider the second preliminary objection. The parties agreed
that the Supreme Court of Canada’s decision in Borowski v. Canada (Attorney General),
cited in OPSEU (Coelho), supra (see paragraphs 29-30), and in Hilltop Manor, supra (see
paragraphs 23-24), sets out the two-step test appropriately considered in assessing
whether or not an issue is moot.
[24] Essentially, the first step is to ask whether the dispute has been rendered
academic; whether a decision will have the effect of resolving a ‘live controversy’. If a
decision will have no practical effect on the rights of the parties, it is appropriate to decline
to decide the case. The decision in Hilltop Manor, supra, provides an excellent review of
that assessment specifically in the labour relations context and in light of the ongoing
relationship between the parties and I accept that analysis.
[25] The second step is to ask whether, even if the matter is moot, it is appropriate to
exercise the discretion to consider the matter in any event. The court set out factors to
consider in that regard and they are reviewed at paragraph 30 of the decision in OPSEU
(Coelho), supra, and see paragraphs 37, 40, and 45 in Hilltop Manor, supra.
[26] The determination of mootness depends on the subject matter of the grievance.
These grievances initially sought a change in hours of work relying on Article 7.2(a)(iii) of
the collective agreement as applicable to the grievor. That remedy is now not being
pursued. The only issue between the parties is which sub-paragraph of Article 7.2 of the
collective agreement applies to Operations Clerks such as the grievor, an issue that one
might arguably characterize as ‘systemic’. It is an issue underlying the grievances. As
noted in Hilltop Manor, supra, at paragraph 45, a lack of remedy in and of itself does not
render the issue moot, as a successful party is entitled to declaratory relief.
[27] However, in the particular circumstances here, the Union now seeks to establish
that Article 7.2(a)(iii) of the collective agreement applies to Operations Clerks like the
grievor in order to establish that the range of hours set out therein is available to be
scheduled. Any such successful declaration is merely a precursor or stepping stone. The
application of any range of hours of work is the real issue arising out of these grievances.
However, the basis upon which that range of hours might be applied to Operations Clerks
does not now form part of these grievances, either by way of allegation or in the remedy
now sought. The assertion of an inappropriate exercise of management rights no longer
forms part of the grievances as no facts have been alleged in that regard. In other words,
the real issue between the parties, the appropriate basis for assigning hours of work within
a range of possible start times, is not addressed by these grievances. Absent that piece,
any answer to the issue of which provision applies, while being a necessary first step, is
insufficient to address the real issue. The question of which provision applies is, in the
context of these grievances, now rendered academic. While the limited fact situation
alleged in the grievances might well arise again, no guidance would be provided to the
parties by knowing which of the two sub-paragraphs of Article 7.2 of the collective
agreement applied to those particular facts. As noted above, absent more, the facts as
asserted comply with both.
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[28] In these circumstances, I am persuaded that the issue raised by these grievances
has been rendered moot. Nor am I persuaded that there are collateral consequences to
the outcome that would warrant the exercise of discretion to proceed in any event.
Therefore I decline to entertain the grievances on the basis that they are moot.
[29] Even if I am wrong in that finding, as noted above, the grievances do not make out
a prima facie case for the remedy requested and must be dismissed on that basis.
[30] Having regard to all of the above, these grievances are hereby dismissed.
Dated at Toronto, Ontario this 5th day of June, 2019.
“Marilyn Nairn”
Marilyn Nairn, Arbitrator