HomeMy WebLinkAbout2002-0104.Hymers et al.08-07-14 Decision
Commission de
Crown Employees
Grievance Settlement
règlement des griefs
Board
des employés de la
Couronne
Suite 600 Bureau 600
180 Dundas St. West 180, rue Dundas Ouest
Toronto, Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 Tél. : (416) 326-1388
Fax (416) 326-1396 Téléc. : (416) 326-1396
GSB# 2002-0104, 2002-0387, 2002-0617, 2002-0707, 2002-0796, 2002-0797, 2002-0798
UNION# 2002-0727-0004, 2002-0727-0041, 2002-0727-0001, 2002-0727-0007, 2002-0727-0008,
2002-0727-0002, 2002-0727-0006, 2002-0727-0005, 2002-0727-0003, 2002-0729-0001,
2002-0623-0002, 2002-0623-0005, 2002-0713-0008, 2002-0713-0001, 2002-0713-0003,
2002-0713-0004, 2002-0713-0006, 2002-0713-0007, 2002-0713-0005, 2002-0713-0002,
2002-0623-0003, 2002-0623-0004, 2002-0623-0006
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Hymers et al.)
Union
- and -
The Crown in Right of Ontario
(Ministry of Natural Resources)
Employer
BEFOREVice-Chair
Belinda A. Kirkwood
FOR THE UNION
Esi Codjoe
Ryder Wright Blair & Holmes LLP
Barristers and Solicitors
FOR THE EMPLOYER
George Parris
Counsel
Ministry of Government and Consumer
Services
HEARING May 11 & 14, 2007, September 26, 2007;
February 6, March 19, April 7, 22, 23, 2008
CONFERENCE CALL
April 24 & 29, 2008.
2
Decision
Background
The grievors are CL415 pilots and co-pilots (?the pilots?). Prior to 2002, the pilots were working
under a compressed work year agreement under the Collective Agreement as Schedule A
employees and under a 1991 Minute of Understanding. When the pilots terminated the 1991
Minute of Understanding, the Employer then treated the pilots? working conditions as being
determined by Schedule 6 to the Collective Agreement. The pilots grieved claiming that they
were governed by the Collective Agreement as amended by a 1995 Float Agreement or
alternatively by a 1988 Float Agreement.
The issue which was presented and argued before me, and on which I rendered a decision on
January 18, 2005, was to determine what agreement governed the working conditions for the
pilots. In my decision of January 18, 2005, I held that the pilots were governed by the Collective
Agreement as amended by the 1988 Float Agreement, and I remained seized with any difficulty
arising from the implementation of the decision.
As the parties have not been able to resolve how the decision is to be implemented, the matter
has been brought back to me to determine the effect of the implementation of the Collective
Agreement as amended by the 1988 Float Agreement for the period from April 1, 2002 to the
end of the 2003 fire season.
The parties agreed to segment the issues concerning each implementation question, and I would
hear evidence and argument on each one before continuing with the next.
The issue that I am being asked to resolve in this segment of the hearing is, what if any
compensation should the pilots receive for having to call-in to the Provincial Coordination
Centre to listen to a pre-recorded message (the Alert Line), on their last day off work prior to
their next scheduled shift, to learn the location of their next work assignment and their readiness
for active duty. The parties referred to the requirement to call in as call-back although they did
not agree that this time ought to be characterized as call-back.
3
The Union claims that the pilots are entitled to a minimum 4 hours pay at time and a half, for
each occurrence, under the call-back provision, Article UN 9 of the Unified Collective
Agreement, running from January 1, 2002 to December 31, 2004 (the ?Collective Agreement?).
The Employer claimed that, as awarded on January 18, 2005, the pilots were paid pursuant to the
Collective Agreement as amended by the 1988 Float Agreement. The Employer asserted that
under the 1988 Float Agreement, the pilots are not entitled to any call-back pay for calling into
the Alert Line.
During the relevant period the Employer paid the pilots for calling into the Alert Line on the
pilots? last day off work, one half hours work at a premium rate, and occasionally, when it was
shown by a pilot that more than a half-hour of work was required, it paid the pilot for one hour of
work at a premium rate. In closing argument, the Employer stated that the Employer would not
require any prior payment for calling into the Alert Line to be refunded or credited to the
Employer in the overall calculation of monies due, if any as a result of the implementation of my
decision dated January 18, 2005.
Facts
Under the compressed work year arrangement, the pilots did not work during the non-fire season,
which usually runs from approximately November 1 to March 31 of each year, and their work
for the year, based upon a minimum of 36 ¼ hours per week, was compressed into the fire-
season.
During the fire season, the Employer assessed the fire conditions and then determined when and
where the pilots were needed. The Employer informed the pilots of their availability and
whether they had to report to work, by setting the Alert. The Red Alert was the highest state of
readiness such that the pilots had to be readily available at the bases for immediate dispatch. The
Yellow Alert did not require the pilots to be at the base, but to be immediately contactable, and
within 30 minutes of travel from the air base. The Blue Alert was in effect when there was no
identified air attack needed for the day, but a reason to believe that the conditions may change
4
and it may be necessary to alert the pilots for immediate dispatch. The pilots had to be
immediately contactable. If there was No Alert, then either the pilots could be assigned to
different roles, or they would have a duty free day.
It was the pilots? responsibility to learn where they were to be assigned next and their readiness
for work, but they were left to their own resources to learn of their assignments. Initially, the
pilots had to call into the base or go to the base to speak to someone, pick up a fax, review a
message on the board at the base, or speak to one of their peers to learn what alert was in effect.
At the pilots? request, prior to 1990, a system was set up such that the alert was made available to
the pilots through a recorded message.
The Employer would have planning sessions twice a day. In the afternoon the Employer would
assess the weather and the fire conditions and determine where the aircraft would be required. A
recording was made to alert the pilots of their assigned location and the applicable alert for the
next day. The next morning, after again assessing the weather, the fire conditions and the
locations of the aircraft, the Employer would change the recording if necessary. The Alert Line
was also used to inform pilots of a wide range of aircraft not covered by this grievance. The goal
was ideally to make the morning?s determination by 10 a.m. although the times that it would be
available would vary such that the information would be available at 10:30 a.m. or 10:45 a.m.
The afternoon recording was not done at a set time, although attempts were made to have it
completed by 5:30 p.m.
The greatest change in moving from a compressed work year arrangement to Schedule 6
employees was that the pilots had to report to work all year round. The pilots still worked a
minimum of 36 1/4 hours a week, but the Employer scheduled the pilots to work 5 days on and 2
days off during the non-fire season, and, five days on, two days off, followed by two days off
and five days on, a pattern of 10 days work and 4 days off during fire season. The Employer
provided a schedule to the pilots either before fire season or prior to each month?s work, showing
the days that the pilots were to work. They were given a scheduled start time of 11:00 a.m. in
the eastern region and 12:00 p.m. in the western region. The start times and end times were
subject to variation, particularly during the fire season, as they reflected the fire conditions.
5
The Alert Line remained in effect after 2002. When the pilots were treated as Schedule 6
employees, the pilots used the Alert Line in the same manner as they had prior to 2002. The
Union witnesses testified that it took time to call into the Alert Line. The information for the
pilots subject to this grievance was at the end of the pre-recorded message. In addition, the pilots
had to call the Alert Line frequently as in the early years, the line did not have the capacity to
receive all the calls at one time, and the pilots often found the line busy. Often they had to call
the Alert Line more than once, when they found that the message had not been updated.
Carl Hansson held a management position as Senior Pilot for the Fixed Wing Pilots. He testified
that when he worked under the 1988 Float Agreement, which was after 1990, the only time that
pilots received call back pay was when they attended at the workplace outside their working
hours. Garry Stewart, who had been in management since 1988 testified that there had been
occasions where pilots had been paid in error for calling into the Alert Line in 1988, but it was
cancelled and corrected. Bob Crowell, the Operations Manager in 2002 and 2003 testified that
the only persons who were paid call-back pay were those on straight Schedule 6, and those under
the 1988 Float Agreement and to date, call back pay is not being paid.
Union Submissions:
The Union referred to the following cases: OPSEU/Koncz and Ministry of Community and Social
Services GSB #0749/88 (March 20, 1989)(Verity), OPSEU/Hill and Ministry of Natural
Resources GSB #1134/90 (February 5, 1991) (Wright), OPSEU/Elliott and Ministry of Labour
GSB #1287 (November 10, 1999)(Briggs), OPSEU v. Ontario (Ministry of Finance) (James
Grievance) GSB #0232/03, [2004] O.G.S.B.A. No. 108 (Abramsky), OPSEU v. Ontario
(Ministry of Finance) (James Grievance) GSB #0232/03, [2004] O.G.S.B.A. No. 100
(Abramsky), Bay Mills Ltd. v. United Steelworkers of America (Insurance Benefits Grievance)
thth
[2000] 88, L.A.C. (4) 101 (Knopf); St. Lawrence Starch Co and RWDSU [1989] 4, L.A.C. (4)
349 (Shime); OLBEU/Cheng and Liquor Control Board (August 3, 2001) (Abramsky),
Insurance Corp. British Columbia and Office & Professional Employees? International Union,
th
Local 378 [2002]106, L.A.C. (4) 97 (Hall), Re Greater Vancouver Regional District and
th
Greater Vancouver Regional District Employees? Union [2002] 110, L.A.C. (4) 72 (Kelleher).
6
The Union submitted that the 1988 Float Agreement and Article 9 of the Collective Agreement
(previously Article 14.1 of the earlier Collective Agreement) applied to the pilots. The Union
submitted that the pilots? Normal Hours of Work are set out in Article 1 of the 1988 Float
Agreement and the obligations of the pilots during fire season are set out in Article 2 of the 1988
Float Agreement. The Union submitted that as a result of Article 14.1 of the earlier Collective
Agreement, Article 9 of the Collective Agreement, the operative collective agreement, which
sets out the entitlement to call-back pay, is also applicable.
The Union submitted that call-back pay as reflected in the Collective Agreement is a reflection
of the status quo in the case law.
The Union claimed call-back pay is paid for the inconvenience caused to the employee for
having to do some work outside the working hours, which are not contiguous to the employee?s
work hours (Koncz)(supra). Call-back pay is not based upon the actual hours worked, but is a set
compensation for the inconvenience of having to work outside working hours (Elliott)(supra),
such as set out in Article 9 of the Collective Agreement.
The Union submitted that the call-back pay provisions are a reflection of the modern workplace,
such that not all work requires attendance at the workplace. Some work can be performed over
the telephone. Therefore, when reading the 1988 Float Agreement and the Collective
Agreement, in the context of the reality of the workplace, call-back pay includes compensation
for telephoning into the Alert Line.
The Union submitted that as in both James (supra) decisions, each case turns on its own facts
and is not determined merely by having the status of a Schedule 6 employee.
The Union submitted that calling in is not merely receiving notification of when work is to
occur, but was work which was required by the Employer outside work hours and was
considered by Mr. Hansson as a fire related duty. The Union submitted that the Employer
required the pilots to call in to the Alert Line on the pilot?s last day off prior to his next
scheduled shift, and if the pilot failed to do so the pilot was subject to discipline. Calling to the
Alert Line was no longer voluntary, but mandatory.
7
The Union argued that the evidence illustrates that the pilots are required to arrive at the work-
place and to finish at a pre-determined time, notwithstanding that operational requirements often
made them work earlier or later than their scheduled hours. This aspect of their work
distinguishes them from many other Schedule 6 employees who were not awarded call-back pay
when they were found not to be on scheduled shifts, for example, as in the Hill (supra) and
James (supra) decisions.
The Union submitted that being required to call in on a day off was an inconvenience to the
pilots, and depending upon the information provided on the Alert Line, the pilots may have been
put to further inconvenience by having to change their lives to accommodate the requirements of
the job. The pilots work autonomously and there is a degree of trust that flows between the
parties. They are in the best position to know the amount of call-back that they worked.
The Union submitted that in the alternative the pilots are entitled to overtime pay. Arguments
were made and cases were submitted on this point ((St. Lawrence Starch Company, (supra)
Insurance Corporation (supra), and Greater Vancouver (supra.)). The Employer however, in its
closing argument agreed that the premium pay which had been paid, would not be clawed back
from the pilots in its calculation of monies payable as a result of the implementation of my
decision of January 18, 2005.
Employer Submissions:
The Employer relied upon OPSEU/Baker/Elliott and Ministry of Labour GSB #90/89 (October
31, 1990)(Kirkwood), OPSEU/Henderson and Ministry of Energy GSB #1090/89 (June 26,
1991)(McCamus),OPSEU/Seguin and Ministry of Natural Resources GSB #2185(January 9,
1989)(Wilson), OPSEU/LaSalle and Royal City Ambulance Services GSB #0284/98 (October 6,
1999)(Petryshen),OPSEU/James et. al and Ministry of Finance GSB #2003-0232 (June
9,2004)(Abramsky), OPSEU/Delaquis) GSB #1599/92 (November 15, 1991) (Tacon),
OPSEU/Van Exam) and Ministry of Natural Resources GSB#2002-0862(February 6, 2004)
(Brown),OPSEU/Union Grievance GSB #2002-2427 (Brown), OPSEU/Union Grievance and
Management Board Secretariat) (October 17, 2003) (Brown), OPSEU/Mitchell) and Ministry of
8
Labour GSB #3136 (November 29, 1994 (Charney), OPSEU and Northeast Mental Health
Centre (Call Back Pay Grievance) [2004] O.L.A.A. No. 673 (Whittaker),
The Employer submitted that as in OPSEU/Seguin(supra), the 1988 Float Agreement amends
the Collective Agreement. The Employer submitted that at the time of the 1988 Float
Agreement, Article 7.3 of the Collective Agreement provided for the normal hours of work for
Schedule 6 employees as a minimum of 36 ¼ hours per week, and Article 14.1 of the earlier
Collective agreement provides for call-back pay.
For the 2002 and 2003 period, the early Collective Agreement had changed to a Unified
Collective Agreement. The normal hours of work for Schedule 6 employees were provided in
Article UN 2.3 and were still a minimum of 36 ¼ hours per week. The call-back provisions as
provided in Article 14.1 were now provided in Article UN 9.1 of the Collective Agreement, but
were expanded in Article UN 9.2. Contrary to the Union?s claim that Schedule 6 employees
were entitled call-back pay under this new provision, the Employer submitted that as the 1988
Float Agreement had only referred to Article 14.1, which had been carried on in UN 9.1 of the
Collective Agreement, the Union was not entitled to the benefits set out in the expanded
provisions for call-back pay in Article UN 9.2. The Employer therefore submitted that on this
basis, the grievance ought to be dismissed.
The Employer further submitted that any entitlement to call-back pay is limited to occurrences
during the fire season. Article 2.1.3 of the 1988 Float Agreement provides entitlement to call-
back pay under Article 14.1 of the earlier Collective Agreement only during the fire season. It is
not provided under the Normal Hours of Work as set out in Article 1 of the Float Agreement.
Eligibility for call-back pay is limited further and is only applicable when the pilots are doing
?fire and fire-related duties.? This does not include telephoning in to the Alert Line to learn of
the next assignment. The Employer disputed the Union?s characterization of Mr. Hansson?s
evidence on this point.
The Employer submitted that calling in to learn the details of the pilot?s next assignment is not
work. The system provided benefits to both sides. It was an efficient method whereby changes
in flight times and locations could be conveyed to the pilots, and from the pilots? perspective,
they were able to readily acquire information for their next assignment. The Employer submitted
9
that it was rare that it took more than a few minutes, and on those occasions, the pilots had been
compensated.
The Employer submitted that the pilots did not work scheduled hours and that in itself disentitles
the pilots to call-back pay. The Employer submitted that as in the Baker/Elliot (supra) decision
the criteria for the ability to receive call-back pay under Article 14.1 of the Collective
Agreement, is that 1) the employee must leave work; and 2) the employees must be called back
to work; and 3) as also set out in the James (supra) decision, they must be called back to work
prior to their ?next scheduled shift.?. Even though the pilots have a core set of scheduled hours,
dating back to 1988 given the work demands of having to start early or return late, and
sometimes not to the same base, the pilots do not have a ?next scheduled shift?. The Employer
submitted that there is no entitlement to call back at any time until the Employer requires the
pilots to have regular shifts.
The Employer submitted that 1988 Float Agreement illustrates that the pilots are not on
scheduled hours of work. The nature of the pilots? work requires flexibility and the Preamble of
the 1988 Float Agreement recognizes that the nature of the pilots? work may cause the pilots to
work irregular hours. In recognition of the flexibility required of the pilots, five additional days
leave are given to the pilots to compensate the pilots for the flexibility required. Therefore if
there is any work involved in telephoning into the Alert Line, such work is compensated by this
additional payment as set out in Article 2.2 of the 1988 Float Agreement.
The Employer submitted that the Hill (supra)decision illustrated that a helicopter pilot under
Schedule 6 and the Float Agreement was not entitled to call back pay because the helicopter pilot
did not have a scheduled shift as he only had to be at work on specific alerts, and when he was
called to search and rescue work, it was not for fire and related duties.
The Employer therefore submitted that the pilots are not entitled to call back pay as 1) they are
not scheduled shift workers, 2) calling in is not work, and 3) the 1988 Float Agreement states
that entitlement to call-back pay only occurs during the fire season, and must be for ?fire and
related duties? as defined by the parties in Article 2.1.12, and such duties do not include calling
into the Alert Line.
10
The Employer submitted that the pilots have never been paid call-back pay, and that includes the
period under the 1988 Float Agreement pay and therefore they are estopped from claiming such
pay. It has been a well entrenched practice for the pilots to call in to work prior to coming to
work, for which they were never paid. The Employer submitted that as in LaSalle(supra), the
pilots were not entitled to call back pay as it was not permitted by the Collective Agreement.
Union Reply
The Union argued that the evidence does not support the application of estoppel. All constituent
elements must be proved and cannot be relied upon by assertion (Cheng(supra)). There must be
representation by words or conduct which may include silence, the representation must be relied
upon, to a party?s detriment (Bay Mills (supra)).
The Union further asserted that the Employer could not rely on Article 2.2 of the 1988 Float
Agreement to argue that the extra days leave was provided to the pilots to compensate for the
flexibility required of them for their work without proof (Cheng(supra)).
Applicable Articles:
The Preamble in the 1988 Float Agreement recognizes the nature of the pilots work.
i.This Agreement covers all classified and unclassified Pilots (IFR, VFR) at Operating
Bases in the Ministry of Natural Resources although specific application of the provisions
is outlined below.
ii.In recognition of the fact that Pilots assigned to operating bases may operate under
irregular hours of work necessitated by the Ministry?s role in air transport, the following
conditions apply:
The 1988 Float Agreement sets out the Normal Hours of Work in Article 1 and the Pilots? Work
Schedule during fire season in Article 2 as follows:.
11
Article 1 Normal Work Schedule
1.1Where Air Service operating conditions permit a normal pre-scheduled 40 hour
work week, the appropriate provisions of the Public Service act and regulations
and the Working Conditions Agreement will apply. (Personnel at operating
bases where a normal work week will be in effect will be advised).
1.2The work week will be 5 consecutive days of work and 2 consecutive days off.
1.3There will be 30 days advance notice of the work schedule with the possible
exceptions of the initial period.
1.4If it is necessary that Pilots work on the sixth or seventh day or a statutory
holiday, other than during the fire season, they will receive time off at one and
one-half times the number of hours worked with a minimum credit of 8 hours. If
time off is not granted with mutual consent prior to March 31 of the following
calendar year, they will be paid one and one-half times their basic hourly rate of
all accrued hours.
Article 2 Work Schedule ? Fire Season
2.1 Pilots assigned to fire duties will have a pre-scheduled 5 day work week and a
daily schedule of 10 am to 6 pm during the fire season. The hours in a day could
be more or less than 8 hours. If it is necessary that Pilots work on the sixth or
seventh day, or statutory holiday, they will receive time off at one and one-half
times the number of hours worked with a minimum credit of 8 hours. If time off
is not granted by the end of the fire season, they will be paid one and one-half
times their basic hourly rate for all accrued hours. The payroll for this time is not
be submitted within one month after the end of the fire season. If however, they
st
prefer time off and it can be granted before March 31 of the following calendar
year, then time off may be granted.
2.1.2 The definition of ?assigned to fire and related duties.? For the purpose of this
agreement means:
1)While on red alert for fixed wing aircraft
2)While on yellow or red alert for helicopters
3)When dispatched to a forest fire
4)When ferrying to position for fire deployment
5)When assigned to fire transport (of crews and/or equipment
12
6)When assigned to reconnaissance, birddog, or fire detection (after 8 hours
in a day)
2.1.3 When assigned to the duties outlined in Article 2.1.2, Articles 13.7.2 and 14.1 of
the Collective Agreement with respect to Working Conditions and Employee
Benefits shall apply.
2.2 At the beginning of the fiscal year, classified Pilots assigned to Moosonee,
Malton, Algonquin Park and Quetico Park operating bases will be credited with
eight (8) days leave. All other classified Pilots will be credited with five (5) days
leave. The extra days are being granted to compensate for the flexibility of the
work period and must be used by March 31. Days not used by March 31 will be
paid on a day-for-day basis.
The 1988 Float Agreement refers to Article 14.1 of the Collective Agreement. Article 14.1 is
identical to Article UN 9.1 CALL BACK with the exception of the addition of reference to both
genders of employees. Entitlement to call-back pay was expanded in the 2002-2004 Unified
Collective Agreement to Article UN 9.2 include contacts that would be considered call-back to
work if such contact occurred outside the place of work.
The relevant provisions of the Collective Agreement are as follows:
Article UN 9 CALL BACK (former Article 14.1 of the Collective Agreement) states:
UN 9.1 An employee who leaves his or her place of work and is subsequently called back
to work prior to the starting time of his or her next scheduled shift shall be paid a
minimum of four (4) hours pay at one and on-half (1 ½) time his or her basic
hourly rate.
UN 9.2 Where an employee is contacted by the Employer outside the workplace prior to
the starting time of his or her next scheduled shift, in circumstances where such
contact is considered to be a ?call back to work? but the employee is not required
to physically attend at the workplace, the employee shall be paid a minimum of
four (4) hours? of pay at one and on-half (1 ½) times his or her basic hourly rate.
The initial call and any subsequent calls during that same hour-hour period, will
be treated as a single ?call back to work? for pay purposes.
13
UN 2 ? HOURS OF WORK
UN 2.3 SCHEDULE 6
The normal hours of work for employees on this schedule shall be a minimum of
thirty-six and one quarter (36 ¼) hours per week.
UN 8 ? OVERTIME
UN 8.2.2
In this Article, ?overtime?, means an unauthorized period of work calculated to
the nearest half-hour and performed on a scheduled working day in addition to the
regular working period, or performed on a scheduled day(s) off.
Decision
Call-back pay was provided for in Article 14.1 of the Collective Agreement in force at the time
the 1988 Float Agreement was negotiated. This article recognized that if a party had left their
place of work and was required to go back to work before his or her next scheduled shift than the
employee would be compensated for that work.
The jurisprudence recognized that the purpose of call back pay is to compensate the employee
for the inconvenience of having to disrupt his personal time to attend to work required by his
employer outside his working hours. (Baker/Elliott) (supra), Elliot (supra)). Accordingly, call-
back pay, is different from traditional overtime payments, as it does not compensate the
employee for the hours actually worked, but for the inconvenience of being called out to work on
the employee?s personal time. (Elliott)(supra),(Union Grievance)(supra).
Call-back pay, however, was not available to all employees as one of the elements required by
Article 14.1 was that the employees had to be called back to work ?prior to their next scheduled
shift?. As a result, Schedule 6 employees were often excluded from receiving call back pay, as
the nature of their work was based on a minimum of 36 ¼ hours per week and work as they are
needed, which results in irregular hours of work and not scheduled shifts (Baker/Elliott)(supra),
(James)(supra),(Henderson)(supra).
14
The jurisprudence also evolved to recognize that the nature of many occupations covered by
Schedule 6 employees is such that the work that the employee customarily does during usual
work hours is often not at their workplace, and it was done from the home or outside the
workplace ((Mitchell)(supra), (Northeast Mental Health Centre)(supra),(Greater Vancouver
(supra)). Accordingly, as the inconvenience caused to the employee during the employee?s
personal time is the basis upon which call-back pay was given, the application of call-back pay
was expanded to cover those situations where the employee was called to perform services
provided to the employer outside their working hours.
The Union and the Employer in the Collective Agreement recognized the nature of this work and
included Article UN 9.2 in the Collective Agreement, to cover situations where the employee is
required to leave work and then perform work which would otherwise be call-back work, if it
were performed at the workplace.
The question then is, are the pilots entitled to call-back pay.
As held in Baker/Elliott (supra), Article 14.1 applies to the ?generic? employee, and it is not
limited or applicable to any specific class of employee. As followed and held by Vice-Chair
Abramsky in the James (supra)decisions,it is not the status of being a Schedule 6 employee that
determines that the employee is entitled to call-back pay, but it depends upon the nature of their
work and whether the fact situation meets the criteria set out in the collective agreement.
In order to be entitled to call-back pay the pilots must then meet the criteria set out in the
Collective Agreement as amended by the 1988 Float Agreement.
Entitlement to call-back pay is set out in Article 2.1.3 of the 1988 Float Agreement. However, as
Article 2.1.3 refers to Article 14.1 and did not include the circumstances set out in UN 9.2, call-
back pay is not available to the pilots in the circumstances set out in Article UN 9.2. I recognize
that in 1988 when the Float Agreement was negotiated that there were different circumstances.
The pilots only had to report to work during the fire seasons and on red alerts, and the parties
agreed in the 1988 Float Agreement to provide call-back pay as set out in Article 14.1, only if the
pilot was on red alert or if the pilot was performing the active fire duties set out in subsections 1)
through 6) of Article 2.1.3.
15
I also recognize that in 2002 and 2003, that there was a dispute between these parties as to the
appropriate agreements that would cover the working conditions, and that issue was not
determined until my decision of January 2005. Nevertheless, I do not have any jurisdiction to
amend the agreements reached by the parties to apply articles which the parties did not negotiate
and include in their agreements. My jurisdiction lies only to the implementation of the
applicable agreements to the circumstances.
As Article 14.1 has been carried on in Article UN 9.1, in order to be entitled to call back pay the
pilots must meet the criteria set out therein, which is 1) to have left work, 2) to have been called
back to work, and 3) to be called back prior to their next scheduled shift.
The pilots were able to meet these criteria. They were off work, as the pilots had to call in to the
Alert Line on their last day off work.
The Employer considered calling into the Alert Line as work. Carl Hansson, testified that the
Employer recognized that work was being performed by the pilots when they were calling into
the Alert Line, and the pilots were told to keep track of the time they took to make the calls, and
they were compensated for doing so at a premium pay of 1.5 hours.
There was an issue as to whether it was a requirement to call into the Alert Line. Prior to 2002,
calling in to the Alert Line was voluntary. The pilots called in to know where they had to be the
next day. It assisted them in planning their own lives, to be at work on time, and to help them
plan how long they would likely be away. However, in 2002 calling to the Alert Line became
mandatory, even though the pilots were required to report to their place of work on a Blue,
Yellow alert and Red alert, or even when there was a No Alert status.
The pilots were advised in a letter dated June 7, 2002 that they were required to call into the
Alert Line for their alert status, and to confirm their assignment and location, and in a memo
dated July 2, 2002, that in the event that they did not call in as required they were subject to
discipline for insubordination. The Employer?s witnesses testified that the Employer would not
know whether a pilot had or had not called in to the Alert Line, unless the pilot did not report to
work. The Employer?s witnesses also testified that they had always found that the pilots acted in
16
a professional manner and reported to work as required, and the Employer had no intention to
discipline the pilots unless they did not report to work. These factors however, do not have a
bearing on the perceived and actual requirement by the pilots that they had to call in to the Alert
Line on the last day off prior to returning to work.
The parties had just ended a labour dispute and the Employer recognized that there were tensions
between the parties, and stated that the letters and memorandum to the pilots setting out their
working conditions was to clarify their expectations and to inform the pilots of their obligations.
The pilots were not told that discipline would only arise if they failed to report to work. On the
contrary, the pilots were notified that they would be disciplined for failure to call in to the Alert
Line. As a result, I find that the pilots were obliged to call in the Alert Line on the last day of
their days off prior to returning to work.
I also find that the pilots did have a ?next scheduled shift?. The pilots were similar to other
Schedule 6 employees, such as the inspectors in Baker/Elliot(supra) in that their normal hours of
work were expressed as a minimum of 36 ¼ hours per week. There was also no regularity to
their start times and ending times during the fire season. As such the parties recognized in the
Preamble to the 1988 Float Agreement, that the pilots may work irregular hours and further, the
irregularity of those hours was reflected in the schedule for the fire season in Article 2.1 when it
stated ?the hours in a day could be more or less than 8 hours.? The pilots were also similar to the
inspectors, in that their overtime during fire season was close to 20% of their regular hours.
However, unlike the inspectors in the Baker/Elliot (supra)decision, the 1988 Float Agreement
set out the Normal Work Schedule in Article 1, and set out the weekly pattern and a daily
schedule of 10 a.m. to 6 p.m. and advised the pilots in Article 2.1 that they would have a pre-
scheduled 5 day work week and a daily schedule of 10 a.m. to 6 p.m., although their hours in a
day could be more or less than 8 hours. The pilots were then given schedules in advance of the
month?s work, and the schedules set out the days that they worked and when they were off. The
schedules set out their start times, whether they were to start at 9:00 a.m., 10:00 a.m., 11:00 a.m.,
or 12:00 p.m., depending upon the location of the pilots? base and the month they were working.
Therefore, although the Employer characterized the pilots? hours of work as not being on a fixed
schedule, the evidence was to the contrary as seen by the schedules given to the pilots. In
17
addition, Carl Hansson acknowledged that despite the characterization of the Employer in its
letter to the pilots setting out their working conditions, the pilots were in fact on fixed schedules.
The only evidence that was presented on the pilots? hours of work outside the fire season was
found in Article 1 of the 1988 Float Agreement which set out the Normal Hours of Work and its
scheduled hours of 10:00 a.m. to 6 p.m. which, without any evidence to the contrary, also shows
a fixed schedule during the non-fire season.
Meeting the criteria in Article 14.1 or UN 9.1 however, does not of itself entitle the pilot to call-
back pay. The pilots must also meet the criteria set out in Article 2.1.2 of the 1988 Float
Agreement, as Article 2.1.2 provides the basis for receiving call-back pay. Therefore, the
compensation in this instance is not for the work of calling into the Alert Line and for the
inconvenience of doing so, but it is when the pilot is required to perform the duties outlined in
subsections 1) through 6) of Article 2.1.2. outside the working hours, that is, they must be called
by the Employer after the pilots have left work to perform the particular active fire duties set out
in subsections 2) through 6) or to be on red alert as set out in subsection 1). In addition, Mr.
Hansson did not say in his testimony that calling into the Alert Line is a fire related duty. Even
if Mr. Hansson had testified as suggested by the Union, I would not have found such evidence
sufficiently persuasive to change my findings and interpretation of the agreements.
In conclusion, I do not find that the pilots were entitled to receive call-back pay for calling into
the Alert Line on the day off prior to their next scheduled shift.
As a result of my determination, it is unnecessary to make any determination on the issue of
estoppel.
I was asked by the Union that in the alternative, the pilots were claiming overtime pay for the
time required to call in. The Employer conceded at the closing that they were not clawing back
any payments made to the pilots for calling into the Alert Line. The evidence was that the pilots
were asked to record the time that they spent, for calling into the line, and the Employer paid the
pilots one half hour at premium time, unless they had been shown at the time that it took longer
than that, at which point they were paid for an hour?s time. There was no agreement that this
was properly characterized as overtime.
18
In order to avoid any confusion, I find that the time that the pilots spent calling into the line is
overtime and is covered by Article UN 8 2.2. I have heard no evidence as to whether the
payments were properly or improperly paid as overtime, and remain seized on the
implementation of this aspect of the decision.
th
Dated at Toronto, this 14 day of July 2008
Belinda A. Kirkwood
Vice-Chair