HomeMy WebLinkAbout2019-0177.Froom et al.19-09-23 Decision
Crown Employees Grievance Settlement
Board
Suite 600
180 Dundas St. West
Toronto, Ontario M5G 1Z8
Tel. (416) 326-1388
Fax (416) 326-1396
Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB#2019-0177; 2019-0178; 2019-0180
UNION# 2019-0368-0081; 2019-0368-0082; 2019-0368-0084
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Froom et al) Union
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The Crown in Right of Ontario
(Ministry of the Solicitor General) Employer
BEFORE Gail Misra Arbitrator
FOR THE UNION Dan Sidsworth
Ontario Public Service Employees Union
Grievance Officer
FOR THE EMPLOYER Sia Romanidis
Treasury Board Secretariat
Employee Relations Advisor
HEARING September 18, 2019
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Decision
[1] The Employer and the Union at the Central East Correctional Centre (CECC)
agreed to participate in mediation-arbitration in accordance with the Local
Mediation-Arbitration Protocol that has been negotiated by the parties. Should
mediation not result in resolution of a grievance, pursuant to the Protocol, they
have agreed to a mediation-arbitration process by which each party provides the
Arbitrator with their submissions setting out their respective facts and the
authorities they may be relying upon. This decision is issued in accordance with
the Protocol and with Article 22.16 of the collective agreement, so that it is
without precedent or prejudice to any other matters between the parties, and is
issued without written reasons.
[2] Karen Froom, Teresa Mathison and Jade McConkey each grieved that the
Employer violated various provisions of the collective agreement when each
grievor was not hired for overtime work on February 18, 2019, and when instead,
the Employer hired an OAD 10 to complete their respective OAD 8 work. The
grievances are all dated March 12, 2019. By way of remedy, the grievors are
seeking to be paid for 8 hours of holiday pay.
[3] The three grievors are Inmate Records Clerks, classified at the OAD 8 level.
Their duties and responsibilities include working as part of the Admissions and
Discharge team at the CECC. Their main duties include work related to booking
new admissions, discharging offenders by verifying various information,
preparing information about releases, transfers, passes and other release
documents, and maintaining and processing inmate records in a variety of ways.
In the normal course of their work, the grievors claim that they would prepare
transfer files for inmates who are to be transferred to another institution.
[4] In and around February 2019 the CECC needed to change the fire suppression
system in a unit of the facility, and as such had to transfer inmates from that unit
to the Central North Correctional Centre. There were therefore more inmate
transfers to be prepared than was normal, and the Employer “hired” Amber
Swanton, the Senior Records Clerk, to come in on the statutory holiday of
February 18, 2019 to work on the transfer files. At 3:29 p.m. on Monday
February 18, 2019, Ms. Swanton sent an email message to Shannon Jeffery
(Manager of Inmate Records) and Jason Ciupak, copied to Steve Clancy, as
follows:
All of the transfer files are done, including the list Clancy gave me today. The
staff will just have to worry about their workload this week, unless things change.
I have completed all file checks, but I do have a ton of filing to put away.
It will be business as usual for the records department Tuesday, as all the extra
work is done. …
[5] Ms. Swanton is the OAD 10 classified employee who the grievors claim
performed their work on the statutory holiday. The Employer maintains that the
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Senior Inmate Records Clerk’s position description includes preparing transfer
files and checking them, and that as such, it had the right to call in this individual
to perform all the work required, rather than having to call in an Inmate Records
Clerk to prepare the transfer files, as well as a Senior Inmate Records Clerk to
check the files.
[6] A review of the position description for the Senior Inmate Records Clerk suggests
that the duties and responsibilities include “ensuring” the integrity and accuracy
of offender records for the department in a variety of ways; “ensuring” the set-up
and maintenance of up to date offender files and records and “ensuring” that
offender documents are completed upon notification of transfer. When compared
to the duties and responsibilities that are tasks assigned to Inmate Records
Clerks, the Senior Inmate Records Clerk duties and responsibilities appear to be
to provide oversight of the work of the OAD 8s, that is, to “ensure” that they have
done what is required.
[7] Based on Ms. Swanton’s own email describing the work she had done on the day
in question, and the consequences thereof, it seems clear that she had “done”
the transfer files herself, including a list that had been given to her that day; she
says that all the “extra work is done”, so that “it will be business as usual” on the
following day in the records department, and that the staff would only “have to
worry about their regular workload” for the week.
[8] Having considered the evidence and submissions of the parties, I find that putting
together inmate transfer packages was work that was regularly performed by the
Inmate Records Clerks, but that on February 18, 2019 was work performed by
the Senior Inmate Records Clerk. As such, an Inmate Records Clerk should
have been hired to perform that work on the statutory holiday. It may be that Ms.
Swanton would have had to perform the file checks after the work had been
completed by an Inmate Records Clerk, but it is not clear whether that task had
to be completed on the statutory holiday or not, and that is not the question
before me.
[9] Since only one Inmate Records Clerk could have been hired to perform the
overtime work in question on the Family day holiday, I have considered which of
the three grievors should be compensated for the lost work opportunity. The
CECC Overtime Protocol for the Inmate Records Department states that
classified Inmate Records Clerks will be offered overtime in order of seniority in
conjunction with the number of overtime hours worked to the date of the overtime
opportunity. Only after classified staff and temporary assignment inmate records
staff lists have been exhausted will casual staff be offered overtime in a fair and
equitable manner, and subject to other conditions.
[10] Ms. Mathison was a fixed term employee, so overtime work would have been
offered to the classified employees before it was offered to her. As such, she
would not have been entitled to this overtime opportunity as there were two
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classified employees who have claimed that they were prepared to work on the
day in question.
[11] Karen Froom was the most senior classified Inmate Records Clerk of the three
grievors. As of February 17, 2019 she had worked 12 hours of overtime that
month. Jade McConkey, while less senior to Ms. Froom, had worked 17.5 hours
of overtime in the month at that juncture. As such, of the two classified
employees who filed grievances about this matter, Ms. Froom would have been
the Inmate Records Clerk who should have been offered the overtime on the
holiday in order of seniority, and in conjunction with the number of overtime hours
worked to the date of the overtime opportunity. Ms. Froom should be
compensated for 7.25 hours in accordance with the Holiday Payment provision of
the collective agreement.
[12] To summarize, the Froom grievance is upheld, and payment should be made to
Ms. Froom. The McConkey and Mathison grievances are hereby dismissed. I
will remain seized to address any issues that arise out of this decision.
Dated at Toronto, Ontario this 23rd day of September, 2019.
“Gail Misra”
Gail Misra, Arbitrator