HomeMy WebLinkAbout2007-3507.MacLeod.08-11-26 Decision
Commission de
Crown Employees
Grievance Settlement
règlement des griefs
Board
des employés de la
Couronne
Suite 600 Bureau 600
180 Dundas St. West 180, rue Dundas Ouest
Toronto, Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 Tél. : (416) 326-1388
Fax (416) 326-1396 Téléc. : (416) 326-1396
GSB#2007-3507
UNION#2007-0164-0028
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(MacLeod)
Union
- and -
The Crown in Right of Ontario
(Liquor Control Board of Ontario)
Employer
BEFOREVice-Chair
Michael V. Watters
FOR THE UNION
Ron Lebi
Koskie Minsky LLP
Barristers and Solicitors
FOR THE EMPLOYER
Gordon Fitzgerald
Counsel
Liquor Control Board of Ontario
HEARING
June 18, August 6 and September 12, 2008.
2
Decision
[1]This proceeding arises from the Employer?s decision to terminate the grievor?s
employment for threatening and intimidating a fellow employee, namely Mr. Tim
Goulden, on November 8, 2007.
[2] Hearings were held in this matter on June 18, August 6 and September 12, 2008 in
London, Ontario. At the conclusion of closing argument on the last day of hearings, both
counsel agreed that, if possible, this Vice-Chair should provide a bottom line decision on
the grievance with detailed written reasons to follow.
[3] By way of a Decision dated October 17, 2008, the parties were informed of my
conclusion that the grievor had, in fact, threatened and intimidated Mr. Goulden on
November 8, 2007. They were further informed of my decision to reinstate the grievor to
his former position, subject to a number of listed conditions, and that the time period
between the grievor?s termination of employment to the date of reinstatement was to be
considered as an unpaid suspension. What follows below are the reasons for the
Decision.
[4] The letter of termination dated November 23, 2007, which was issued by Mr. Steve
Marshall, Director of the London Retail Service Centre, reads in part:
?I am writing to you further to the Notice of Intended Discipline (NOID)
issued to you dated November 8, 2007 in which it is alleged that ?you
verbally threatened a fellow employee, namely Tim Goulden on
November 8, 2007???..?
??????It is also alleged that you stared at Tim Goulden on
November 8 and then came down Mr. Goulden?s aisle and accused him of
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staring at you. Mr. Goulden said that he was not staring at you. Instead,
he was lifting up his head to see if you were continuing to stare at him.
You responded by saying words to the effect, ?You?re going to get yours?
and ?what comes around goes around?, statements which Mr. Goulden
interpreted as being threatening and intimidating given your history with
him.
???????????????????????In a Grievance
Settlement Board decision dated August 9, 2004 Vice-Chair Gerry Lee
reinstated you to employment following your termination for being
?observed on three different occasions of intimidating, verbally and
physically assaulting employees of the London Retail Service Centre?.
While the discipline that was imposed in that decision is no longer active
and is not being relied upon by the LCBO, one of those employees, Mr.
Goulden, was the employee you physically assaulted in 2004 and whom
you have again threatened.
Further, since your reinstatement in 2004, the LCBO has introduced a
Workplace Intimidation and Violence Protection Policy, a zero tolerance
policy, to eliminate threatening and intimidating behavior in the
workplace. This policy has been rolled out to all employees including
you. You have been trained on this policy as indicated by your sign-off on
February 22, 2007. Despite this you have again engaged in threatening
and intimidating behavior to your co-workers, including Mr. Goulden.
I have considered the information available to me and have determined
that you exhibited threatening and intimidating behaviour with ???and
Tim Goulden on November 8, in violation of the LCBO?s Workplace
Intimidation and Violence Protection Policy. As such, I have determined
that disciplinary action is warranted in the form of termination for just
cause.
You are directed not to attend the London facility?s premises or contact
the facility?s employees, specifically Mr. Goulden ??.., either directly
or indirectly in any way including at work or at home. If is (sic.) comes to
the attention of the LCBO that you have contacted employees, the LCBO
will take action it deems appropriate.
??????????????????????.?
[5] It is noted for the record that the above letter of termination references the grievor?s
conduct towards Ms. Sherry Branton on November 5, 2007. The Employer, ultimately,
elected not to rely on such conduct to support the discipline imposed on the grievor. No
evidence was presented concerning any interaction that the grievor may have had with
Ms. Branton on the above-mentioned date.
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[6] The letter of termination also references an incident in 2004 during which the grievor
physically assaulted Mr. Goulden. The grievor was terminated as a consequence of such
misconduct but was subsequently reinstated, subject to a number of conditions, by a
decision of Vice-Chair G. Lee dated August 9, 2004. On the initial day of hearing in this
proceeding, the parties agreed that the earlier discipline fell outside of the three (3) year
period provided for by article 26.2 of the collective agreement. They disagreed, however,
as to the Employer?s right to present evidence about the prior incident. By way of a
Decision dated July 28, 2008, the parties were advised that I would not receive evidence
from the Employer with respect to the specific facts and circumstances surrounding the
2004 incident. They were further advised that given the exhibits already filed, and the
somewhat unusual circumstances of this case, the Employer could lead evidence for the
following purposes:
i.to establish, in the event of any dispute on the point, that
Mr. Goulden was the employee physically assaulted by the grievor
in 2004;
ii.to establish a ?nexus? between the 2004 and 2007 incidents,
in the sense that the former may explain why the grievor may
have been motivated to act as he did in November 2007 and why
he might have made certain statements attributed to him at the
time; and
iii.to establish how Mr. Goulden perceived the 2007 incident, including
his state of mind at the time.
[7] Article 26.2 of the collective agreement provides as follows:
No discipline against an employee shall be used in a subsequent
disciplinary proceeding if such prior incident is more than three (3) years
old.
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[8] Evidence for the Employer was presented by Mr. Tim Goulden, Ms. Sherry Branton, Mr.
Chris Lukings, Mr. Mark Wagner and Mr. Steve Marshall. Mr. Goulden works in the
London Retail Service Centre as a Quality Services Logistics Representative. His job
duties include labelling, repackaging, inspecting and returning product. As indicated
above, he was the target of the grievor?s inappropriate behavior in both 2004 and 2007.
Ms. Branton is a full-time Warehouse Worker 3. She witnessed the altercation between
Mr. Goulden and the grievor on November 8, 2007. Mr. Lukings is a Warehouse Worker
4. He was subpoenaed to testify about certain conversations he had with both the grievor
and Mr. Goulden. Mr. Wagner is the Manager of Human Resources for the Employer?s
Western Region. He met with Mr. Goulden on November 8, 2007 and subsequently
conducted a predisciplinary meeting with the grievor and his Union representatives on
November 13, 2007. Generally, it was his function to investigate the matter and provide
relevant facts and information to Mr. Marshall. Mr. Marshall is the Director of both the
London and Ottawa Retail Service Centres. He was the person who ultimately decided to
terminate the grievor?s employment at the Liquor Control Board of Ontario.
[9] The grievor was the sole witness to present evidence on behalf of the Union. He is fifty-
seven (57) years of age, is married and has one (1) son who lives at home. The grievor is
a High School Graduate. He commenced employment at the London Retail Service
Centre in 2002 as a casual employee. He became a full-time Warehouse Worker in 2004.
At the time of his termination, the grievor?s job duties included picking of orders, refills,
put aways, and the operation of a fork lift truck.
[10] Mr. Goulden testified that he was relabelling bottles in his work area on November 8,
2007 when he observed the grievor proceeding down an aisle towards him on his fork lift
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truck. He noted that the grievor was then looking at him. Mr. Goulden stated that he
continued his work and that when he looked up again, the grievor was still looking at
him. It was his evidence that the grievor then started down another aisle on his vehicle,
but was still looking at him. Mr. Goulden advised that, at that juncture, he did not look
away from the grievor. He stated that the grievor then proceeded to drive back down the
aisle towards him and, on reaching the end of the aisle, asked him if there was something
he could do for him. The grievor also asked Mr. Goulden why he was staring at him. In
response, Mr. Goulden asked the grievor what he was talking about. Mr. Goulden
suggested, in his evidence, that as he had not been staring at the grievor, the grievor must
have been staring at him. In any event, it is clear that the grievor then got off his fork lift
truck and walked towards Mr. Goulden and that the altercation, which forms the subject
matter of this proceeding, commenced immediately thereafter.
[11] Mr. Goulden testified that the grievor then told him he would see him outside of work
and would make Mr. Goulden pay for all the grief he had caused him. Mr. Goulden
advised that he asked the grievor to clarify what grief he was referring to. It would seem
that clarification was not forthcoming. Mr. Goulden was left with the impression that the
grievor was speaking about the loss of his job in 2004 following the physical assault. Mr.
Goulden further testified that during this exchange, the grievor mentioned a time he had
seen him on a golf course and stated that Mr. Goulden could thank the grievor?s brother-
in-law for saving his life. On hearing this statement, Mr. Goulden assumed that the
brother-in-law talked the grievor out of causing him some harm on that occasion. Mr.
Goulden insisted that his recollection of this part of the exchange was accurate. He added
that he did, in fact, recall a day in or around November 2006 when he saw the grievor on
a golf course. Mr. Goulden stated that the grievor was angry and was yelling throughout
7
the course of their encounter, which he estimated lasted between five (5) and eight (8)
minutes. He recalled that the grievor continued to say he would make him pay for all of
his grief, as he walked back to his vehicle to leave the area.
[12] In passing, I note that the statements in the above paragraph, which Mr. Goulden
attributed to the grievor, are not mentioned in the letter of termination. The Union did
not, however, object to the receipt of Mr. Goulden?s evidence as to what was said at the
time in question. The letter of termination, as previously cited in part, asserts rather that
the grievor said words to the effect, ?You?re going to get yours? and ?what comes around
goes around?. It is clear from Mr. Marshall?s testimony that the Employer?s decision to
terminate was premised on the language referenced in his letter. Somewhat surprisingly,
Mr. Goulden did not speak about these specific comments during the course of his
evidence. For the reasons set out below, this omission is not material. Generally, I was
given no sound reason to reject Mr. Goulden?s recollection of the incident.
[13] Mr. Goulden did not immediately report the incident to the Employer. It was his
evidence that, at the outset, he was unsure what to do. During his subsequent lunch
break, Mr. Goulden advised a Supervisor of what had occurred earlier that morning. That
Supervisor urged him to report the incident to appropriate management personnel. Later
that afternoon, Mr. Goulden did meet with Mr. Wagner, Mr. Brian Munroe, a Supervisor
in the warehouse, and Ms. Jan Meek, a Human Resources representative. He then
advised them as to the details of his encounter with the grievor. Later on, during the
evening of November 8, 2007, Mr. Goulden also opted to report the incident to the
Police. He stated that he did so in order to be safe and that he could not take the chance
8
the grievor was serious about the threat he had made. In Mr. Goulden?s words, he
wanted to ?put it on the record?.
[14] Mr. Goulden testified that he has known the grievor since he commenced employment at
the London Retail Service Centre in 2002. He stated that, at one point, they were quite
friendly and spoke at work about their common interests.Mr. Goulden noted that their
relationship changed dramatically at or about the time of the 2004 incident. Mr. Goulden
advised, however, that he had no other disputes or problems with the grievor from that
time until November 8, 2007. He stated that their interactions in that period were fine,
albeit infrequent. Mr. Goulden added that he was nevertheless nervous about the grievor
being in the warehouse because of the earlier altercation.
[15] Mr. Goulden advised that he was nervous, fearful and confused as a result of the
grievor?s actions on November 8, 2007. He stated that he was afraid of the things the
grievor said and wondered whether he was serious. He added, however, that he felt bad
for the grievor and had never wanted to see him in his current predicament. Mr. Goulden
was asked in cross-examination what his reaction would be if the grievor was to be
reinstated. He replied that his goal was to have a safe workplace and that he would have
no problem with the grievor?s reinstatement provided the latter did not engage in similar
misconduct in the future.
[16] Ms. Branton, as previously mentioned, witnessed the altercation between the grievor and
Mr. Goulden. At the time, she was working in the cage area, some thirty feet (30?) away.
Ms. Branton, as a consequence, could not hear what the grievor actually said to Mr.
Goulden. She did, however, observe that the grievor seemed angry and was yelling and
9
swearing at Mr. Goulden. Ms. Branton spoke to Mr. Goulden immediately after the
incident. She formed the impression that Mr. Goulden was frightened by what had
occurred. Ms. Branton asked Mr. Goulden if he was going to report the incident. It was
her recollection that he was unsure as to how to best address the situation. Ms. Branton
elected to report the matter to Mr. Munroe shortly thereafter.
[17] Mr. Lukings testified that he worked with the grievor and got along well with him. He
stated that he spoke with the grievor about Mr. Goulden on a few different occasions
following the 2004 incident. Mr. Lukings advised that the grievor expressed the view
that Mr. Goulden was responsible for the termination which followed that event and that
he did not like Mr. Goulden. Mr. Lukings further advised that the grievor told him he had
seen Mr. Goulden outside of work at a golf course and that his brother-in-law had
stopped him from wrapping his golf club around Mr. Goulden?s neck. He observed that
the grievor did not appear to be joking when this information was communicated to him.
Mr. Lukings believed that the grievor saw Mr. Goulden on the golf course during the
summer of 2007, but acknowledged that it could, instead, have been in 2006. In any
event, it was Mr. Lukings? evidence that he elected to advise Mr. Goulden of this
exchange within a couple of weeks. He stated that he did so to alert Mr. Goulden that the
grievor was still upset with him and to caution him to ?be on the safe side? and avoid any
contact with the grievor outside of work.
[18] Mr. Wagner, as stated, conducted a pre-disciplinary meeting with the grievor on
November 13, 2007 to discuss the Notice of Intended Discipline issued to him on the day
of the incident. Mr. Steve Saysell, an OPSEU Staff Representative, and the President and
10
Vice-President of the Local also attended on the grievor?s behalf.Mr. Wagner?s notes of
the meeting were filed as an exhibit in this proceeding.
[19] Mr. Wagner?s evidence as to what occurred at the meeting may be summarized as
follows:
i.Mr. Saysell initially spoke on the grievor?s behalf. He stated that
the grievor recognized his actions were not what they should have been. Mr.
Saysell indicated the grievor was frustrated by things he saw in the workplace but
needed to learn how to better react. Mr. Saysell advised that the grievor was
seeking assistance in this regard;
ii.Mr. Saysell explained that the grievor?s actions on the day in issue
were attributable to alcohol and drug abuse and to the use of Paxil, an anti-
depression medication. He further advised that the grievor had contacted the
Employee Assistance Program, and had scheduled an appointment with his family
doctor for early December 2007, for purpose of addressing these problems. Mr.
Wagner noted that no medical documentation was provided to support the
explanation advanced;
iii.The grievor advised Mr. Wagner that he had not been staring at
Mr. Goulden and that he asked Mr. Goulden why he had been staring at him and
was there anything he could do for him;
iv.The grievor admitted to saying, ?You will get yours one of these days,
what goes around, comes around?;
v.The grievor himself stated that he was frustrated at the time and
acknowledged he had ?a big mouth?. The grievor also stated what he had done
was ?stupid?;
vi.Mr. Wagner accepted the grievor?s comments as an acknowledgement
that he had said inappropriate things to Mr. Goulden. Mr. Wagner noted,
however, that the grievor expressed the opinion that Mr. Goulden had baited him
into a confrontation.
[20] Mr. Wagner stated he was skeptical about the claim of the Union that the grievor?s
behavior towards Mr. Goulden was attributable to alcohol and drug abuse. He noted that
no documentation was provided in support of the claim and that the Employer was
previously unaware of the grievor experiencing such problems. Mr. Wagner advised that
there was no indication at the workplace of the grievor having a record of high
11
absenteeism or lateness, or having attended for work either impaired or hung over. He
suggested that these are the types of things the Employer typically sees from an employee
suffering from alcohol and drug abuse. Mr. Wagner also recalled that the grievor had
completed treatment for anger management following his earlier altercation with Mr.
Goulden in 2004.
[21] In cross-examination, Mr. Wagner reiterated that he was not aware of the grievor having
any problem in respect of his attendance at work. He acknowledged that he did not
review the grievor?s personnel file prior to the meeting of November 13, 2007. Mr.
Wagner was then shown copies of the grievor?s performance appraisals for 2006 and
2007. Both documents rated the grievor?s performance for attendance and punctuality as
?Poor Performance, Performance Does Not Meet Job Requirements?. The earlier
appraisal contains the following comment:
?Larry has missed 20 days from June 05 to June 06. An
improvement in this area needs to be seen before he will
be removed from mandatory notes.?
The latter appraisal similarly notes:
?Larry?s rate of absenteeism is consistently excessive and
without substantiation. His attendance has a negative impact
on the workplace and requires immediate and sustained
improvement. Larry has used 17.65 attendance credits
during this period of time.?
All other job factors were rated as ?superb performance? or ?solid performance? on both
of the appraisals.
[22] Following the meeting of November 13, 2007, Mr. Wagner met with Mr. Marshall to
review the incident and the information received at the meeting. Mr. Wagner advised
Mr. Marshall that the Union was ?putting the matter forward as an accommodation case?
12
and that he was skeptical of the claim. From his perspective, there was no proof to
substantiate an addiction. Both gentlemen also considered the Employer?s Workplace
Intimidation and Violence Prevention Policy, which provides for a zero tolerance
approach to this type of employee misconduct. The grievor had been trained on the
policy in February 2007. Mr. Wagner advised that he and Mr. Marshall discussed
whether any mitigating circumstances were present and what would be an appropriate
disciplinary response given all of the circumstances. It was his evidence that Mr.
Marshall ultimately concluded that termination was the appropriate sanction.
[23] Mr. Marshall testified that he made the decision to terminate the grievor?s employment.
He stated that he elected to do so based on the threat the grievor made against Mr.
Goulden. More specifically, he relied on the statement ?You?re going to get yours? and
?what comes around goes around?. Mr. Marshall was unaware at the time of the other
statements allegedly made by the grievor, as described in Mr. Goulden?s evidence. As
noted earlier, these other statements are not referenced in the letter of termination signed
by Mr. Marshall.
[24] Mr. Marshall also testified that, in reaching his decision, he considered that Mr. Goulden
was the same employee who the grievor earlier assaulted in 2004. On his interpretation,
the words ?You?re going to get yours? and ?what comes around goes around? amounted
to a specific reference, on the grievor?s part, to the 2004 incident. Mr. Marshall advised
that he was aware of the sunset clause, when considering the question of penalty and that
he knew the earlier incident predated the November 2007 altercation by more than three
(3) years. It was his evidence that, from his perspective, the grievor did not have a
discipline record as of the date of the most recent termination.
13
[25] In cross-examination, Mr. Marshall agreed that, in his decision making process, he
considered that Mr. Goulden was the same person who the grievor had assaulted in 2004.
He was asked whether the fact the victim in 2004 was Mr. Goulden was a relevant
consideration. In response, Mr. Marshall agreed that it was. He added that if there had
been a different victim, ?there would have been a different set of circumstances?. Mr.
Marshall was also questioned why this factor made the penalty of discharge appropriate.
He answered by saying that the grievor, a few years later, had obviously not resolved his
issues with Mr. Goulden as he was threatening him ?again?. It was the thrust of Mr.
Marshall?s evidence that it was ?critical? that Mr. Goulden was the victim in both the
2004 and 2007 incidents.
[26] Mr. Marshall advised that he shared Mr. Wagner?s skepticism vis a vis the claim of
alcohol and drug abuse. He agreed that the claim did not seem credible given the absence
of any warning signs, such as poor attendance, lateness issues or poor performance on the
floor. Mr. Marshall advised that between twenty percent (20%) and twenty-five percent
(25%) of employees at the warehouse are on the mandatory note system. Employees fall
under that process once they exceed fifteen (15) attendance credits for the year. Mr.
Marshall agreed that he did not review the grievor?s performance appraisals prior to the
termination. He explained that, at the time, he knew that such appraisals were good.
Lastly, Mr. Marshall acknowledged that breach of the Workplace Intimidation and
Violence Prevention Policy does not automatically result in termination in every case.
He stated that each case must be judged on its own merits.
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[27] The grievor testified that he was hit in the eye by a rock when he was nine (9) years old
and almost lost the eye as a consequence. The incident left him with an observable
disfigurement in the area of the eye. The grievor advised that he is very sensitive about
people staring at him. He commented as follows on this point: ?When you grow up with
name calling and abuse, it wears on you?. It was his evidence that he has been
addressing this sensitivity in consultations with his psychiatrist post termination. The
grievor stated that he is trying to overcome thinking the worst about people staring at
him. He added that he is starting to realize that this is more of a problem for him than for
people around him.
[28] The grievor stated he felt as if Mr. Goulden had been ?staring him down? in the one (1)
to two (2) week period prior to November 8, 2007. It was his evidence that on that day
he again observed Mr. Goulden staring at him. At that juncture, he approached Mr.
Goulden and asked him if there was something he could do for him. He also questioned
Mr. Goulden as to why he was staring at him. On the grievor?s account, he then ?lost his
cool? and said things he is ?not very proud of?.
[29] The grievor admitted that he told Mr. Goulden, ?you?re going to get yours? and ?what
comes around goes around?. He asserted that these comments related to the fact Mr.
Goulden was staring at him. The grievor made the following comments on this aspect of
the case: ?If you are rude to people, staring at people, you will get yours, what goes
around, comes around?, and ?If you throw enough crap at the world some eventually will
come back at you?. The grievor insisted that he did not intend to threaten Mr. Goulden
by what he said. Rather, he felt uncomfortable with the staring and wanted to put an end
to it. The grievor acknowledged, however, that he could understand why Mr. Goulden
15
might take it as a threat. He added that this ?really hit home? after listening to Mr.
Goulden?s evidence as to the effect his comments had on him.
[30] The grievor did not believe he told Mr. Goulden that he would see him outside and make
him pay for all the grief he had caused him. The grievor testified that he had no
recollection of having said that. In response to a question from Union counsel, the
grievor acknowledged it was possible that he made the statement attributed to him by Mr.
Goulden. He added that, ?I can?t challenge or deny it, I just don?t know?.
[31] The grievor similarly had no recall of telling Mr. Goulden that he had seen him on a golf
course and that he could thank his brother-in-law for saving his life. Indeed, he asserted
that he had never seen Mr. Goulden on a golf course. The grievor acknowledged that Mr.
Goulden apparently saw him on a course. The grievor also could not recall a discussion
with Mr. Lukings about having seen Mr. Goulden at a golf course. He agreed that they
talked with each other at work, but stated that he did not remember anything about this
specific exchange. The grievor ultimately acknowledged that he could not challenge Mr.
Luking?s statement and that he had to accept it.
[32] The grievor in cross-examination denied that he went after Mr. Goulden because of the
2004 incident. He insisted that the exchange resulted from the latter staring at him. The
grievor noted that he and Mr. Goulden had worked together for three (3) years following
the earlier altercation without any problems.
[33] The grievor claimed that he was very frustrated at the time of the incident with Mr.
Goulden on November 8, 2007 and that he did not recall everything he said. It was his
16
evidence that he now deeply regrets having said anything to his co-worker. He repeated
that this was especially so after he listened to Mr. Goulden?s evidence as to the effect the
incident had on him. In the grievor?s words, he was ?quite devastated? by the testimony
and expressed the sentiment that ?no one should have to live in fear?. The grievor stated
that he had wanted to talk to Mr. Goulden about the incident, but did not do so given the
clear direction in the letter of termination not to contact him. He further stated that he
intends to speak to Mr. Goulden, regardless of the result in this case, in order ?to make
this right? and to assure Mr. Goulden that there is no animosity between them. The
grievor also referenced his yelling, swearing and name-calling during the incident. In
this regard, he stated that he humiliated himself and his family and wishes, in retrospect,
that he could ?do it over? and, in effect, ?turn back time?.
[34] At the end of his evidence, this Vice-Chair asked the grievor why I could conclude that
similar misconduct would not occur in future if he was reinstated to his former position.
The grievor responded that he wanted to continue seeing his psychiatrist on a more
frequent basis and that he wanted to avail himself of the resources available through the
Employee Assistance Program. He added the following comment: ?Regardless, I fully
intend to apologize to Tim and assure him we can co-exist, and I?d like to get back to
where we are talking?.
[35] The grievor testified that the consequences flowing from his termination have been very
difficult. He stated that the incident and its aftermath caused him to recognize his need
for professional help. To that end, his personnel physician arranged for the referral to the
psychiatrist. The grievor advised that his medication for depression has been changed
and that it has made him feel ?more alert?. He further advised that he has been unable to
17
secure new work following the termination. I was told that, while his wife works, his
family was about to lose their home as a consequence of their financial situation.
[36] On the final day of the hearing, the Union sought to introduce two (2) letters which had
been sent to employees deemed to have contravened the Workplace Intimidation and
Violence Prevention Policy. The first letter dated April 30, 2008 was described as a non-
disciplinary letter of counsel. The second letter dated July 21, 2008 imposed a one (1)
day suspension. Both documents post date the grievance filed in this instance. Counsel
for the Union advised that he would make ?fairly limited? use of the evidence and that he
did not intend to relitigate the issues which led to the issuance of the two (2) letters. He
argued that the evidence would demonstrate that loud, profane and threatening utterances
in the workplace have attracted milder sanctions than discharge. Counsel further
submitted that it would show that the Employer?s policy is not administered in an even-
handed way and that the grievor was materially disadvantaged by the differential
treatment. The award in Wm. Scott and Company Ltd. and Canadian Food and Allied
Workers Union, Local P-162, [1977] 1 C.L.R.B.R. 1 (Weiler) was relied on in support of
the Union?s position that the evidence should be received.
[37] The Employer, in response, objected to the receipt of the evidence in issue. Counsel
argued that as the grievor acted first, the later cases could not constitute discrimination
against him. It was his submission that nothing that occurred in the two (2) later
incidents was relevant to what took place on the warehouse floor on November 8, 2007.
He suggested that the evidence was too remote to be probative and that its admission
would not reflect sound labour relations policy, as it might encourage the Union to delay
cases getting to arbitration for strategical purposes. Counsel maintained that post
18
discharge evidence should be limited to any rehabilitative efforts on the part of the
grievor. He emphasized that the challenged evidence did not even relate to the grievor.
Lastly, counsel advised that he would have to call detailed evidence relating to the two
(2) later incidents in order to properly respond to the content of the letters.
[38] The following authorities were relied on by the Employer in support of the above
Compagnie minìere Québec Cartier v. United Steelworkers of America, Local
position:
6869, [1995] 2 S.C.R. 1095; Re Cominco Ltd. and United Steelworkers, Locals 480, 651
and 9320 (1988), 33 L.A.C. (3d) 443 (Larson); Fleet Industries Ltd.,a Magellan
Aerospace Co. v. International Assn. of Machinists and Aerospace Workers, Local 171,
th
(2001), 97 L.A.C. (4) 352 (Solomatenko); and Toronto District School Board and
th
C.U.P.E., Local 4400 (2002), 107 L.A.C. (4) 92 (Picher).
[39] After considering the respective submissions of counsel, I exercised my discretion to
exclude the evidence the Union sought to introduce. In my judgment, the evidence was
too remote as it focused on events well after the instant termination and the resulting
grievance. Additionally, I was concerned that the receipt of the evidence would unduly
delay the completion of this case. I further considered the statement of Union counsel to
the effect that the resolution of the dispute would not really turn on such evidence.
Ultimately, I was satisfied that, on the basis of the evidence already received, the Union
could fully argue that the grievor?s conduct did not merit discharge either in isolation or
in the context of the Employer?s policy. I also noted that post discharge evidence could
be introduced in respect of any rehabilitative efforts taken by the grievor following his
termination.
19
[40] It is the position of the Employer that the threats the grievor made towards Mr. Goulden
on November 8, 2007 represented serious misconduct and that, given all of the
circumstances, it was entitled to respond to same through the termination of the grievor?s
employment. In the alternative, it is the Employer?s position that sufficient grounds do
not exist to support any modification to the penalty imposed.
[41] The argument of counsel for the Employer may be summarized as follows:
i.Employees can be terminated for threatening conduct against their
fellow employees, notwithstanding the absence of any physical
violence. Counsel asserted that threats uttered in the workplace
are treated more seriously in today?s society than might previously
have been the case. He suggested that there is now a much lesser
level of tolerance in respect of this form of employee misconduct;
ii.Counsel observed that Mr. Goulden was legitimately frightened by
what occurred during the incident. He argued it was made all the
more frightening because of the prior 2004 assault and by what
the grievor told Mr. Goulden about his response to seeing him on
the golf course;
iii.Counsel submitted that the grievor?s inability to recall what was
said to Mr. Goulden should be treated as a lack of candour on his
part. Generally, I was asked to prefer the Employer?s evidence
over that presented by the grievor in all areas of conflict. Counsel
argued that Mr. Goulden?s evidence was not tainted by any
animosity towards the grievor and that Mr. Lukings had no reason
to give other than truthful and reliable testimony;
iv.Counsel argued that even if Mr. Goulden had been staring at the
grievor, such conduct would not have justified the latter?s
disproportionate response. Simply put, counsel submitted that
any staring, assuming it occurred, could not represent provocation.
In a similar vein, he maintained that what occurred on
November 8, 2007 between the two (2) employees could not be
regarded as a momentary flare-up. On counsels analysis, what
took place on that occasion was directly connected to the 2004
incident. He stressed that the grievor denied the existence of any
such connection;
v.Counsel noted that the grievor did not respond positively to the
corrective actions imposed by the August 2004 Decision of
Vice-Chair G. Lee and that no medical evidence was advanced
20
in this proceeding related to the likelihood of the grievor
engaging in similar misconduct in the future. He emphasized
that the Employer is under a duty to protect other employees
and to maintain the safety and integrity of the workplace;
vi.It was submitted that the grievor did not assume responsibility
for his actions. By way of example, counsel referenced the
following explanations offered by the grievor at the
pre-disciplinary meeting: his behavior stemmed from alcohol
and drug abuse; Mr. Goulden had been staring at him; and
Mr. Goulden was trying to bait him. From his perspective,
these explanations showed that the grievor refused to accept
the true nature of his conduct;
vii.On counsel?s analysis, the grievor exhibited no real remorse
for his actions and failed to deliver a sincere and meaningful
apology to Mr. Goulden. I was invited to conclude that the
grievor was merely sorry he had lost his job; and
viii.Economic hardship, standing alone, is insufficient to warrant the
substitution of some lesser penalty;
[42] The Employer relied on the following authorities in support of the above position:
Johnson Controls, L.P.v. National Automobile, Aerospace, Transportation and General
th
Workers Union Of Canada (CAW-Canada), Local 222 (2006), 150 L.A.C. (4) 303
(Etherington);Doman Forest Products Ltd. and Industrial Wood and Allied Workers of
Canada, Local 2171, [1999] B.C.C.A.A.A. No. 330 (Kelleher); Ontario Store Fixtures v.
United Steelworkers of America, Local 5338, [2001] O.L.A.A. No. 237 (Murray);
McCain Foods (Canada) v. United Food and Commercial Workers International Union,
th
Local 114P3 (2002), 107 L.A.C. (4) 193 (Simmons); Metropolitan Hotel v. Hotel
th
Employees Restaurant Employees Union,Local 75 (2003), 124 L.A.C. (4) 1
(Springate);The Corporation of the City of Guelph v. Canadian Union of Public
Employees, Local 241, [2000] O.L.A.A. No. 143 (Stewart); Re Regional Municipality of
th
Ottawa-Carleton and C.U.P.E.,Local 503 (1994), 44 L.A.C. (4) 95 (Stewart); Faryna v.
Chorny, [1952] 2 D.L.R. 354 (B.C.C.A.); Re Black Diamond Cheese and Black Diamond
th
Cheese Employees Independent Union, Local 555 (1992), 27 L.A.C. (4) 428 (Jackson);
21
Re Ontario (Greater Toronto Transit Authority-GO Transit) and A.T.U., Local 1587
th
(2005), 145 L.A.C. (4) 68 (Fisher).
[43] In response, it is the position of the Union that termination was an
excessive disciplinary response and that some lesser penalty should be substituted for
same. The argument presented by counsel for the Union in support of this position may
be summarized as follows:
i.Mr. Marshall, the decision maker in this instance,
contravened article 26.2 of the collective agreement
through his reliance on the 2004 incident. From the
perspective of the Union, the Employer?s entire case
was built on the foundation of that earlier encounter
between the grievor and Mr. Goulden. In this regard,
counsel noted the following: Mr. Marshall interpreted
the words, ?You?re going to get yours? and ?what comes
around goes around?, as a reference by the grievor to
his earlier encounter with Mr. Goulden; Mr. Marshall,
in the letter of termination, mentioned that Mr. Goulden
was the employee the grievor had physically assaulted
in 2004 and whom he had ?again? threatened, and that
the grievor had ?again? engaged in threatening and
intimidating behavior towards Mr. Goulden; and that
Mr. Marshall acknowledged, in his evidence, that but
for the prior misconduct, this would be a different case.
Simply stated, counsel for the Union submitted that
Mr. Marshall, in effect, treated the grievor as a repeat
offender when he was deciding on what level of
discipline to impose. Counsel urged me to find that such
an approach was misplaced and clearly inconsistent with
the direction provided for by article 26.2. It was his
submission that this provision precluded Mr. Marshall
from placing any reliance on the 2004 incident and,
indeed, mandated that he treat the 2007 encounter as a
first offence. Counsel asserted that his argument on
this aspect of the case was more than just a technical
objection. Rather, it was premised on the rules the
parties themselves agreed on pertaining to the
consequences and effect of stale discipline . On counsel?s
reading of article 26.2, such discipline cannot be used in
any fashion for any purpose. He argued that, in this
instance, the Employer clearly used the prior discipline
to the grievor?s ultimate detriment. Counsel advised that
22
he was not, however, asking that the discipline imposed
in November 2007 be treated as a nullity. The threshold
question, rather, is what the penalty should have been but
for the breach of article 26.2 of the collective agreement;
ii.What occurred on November 8, 2007 was simply a
momentary flare-up, rather than a premeditated act on
the part of the grievor. Counsel suggested that if the
grievor was really out to get Mr. Goulden because of the
2004 incident, he would likely have acted much sooner and
in a more dramatic fashion;
iii.Counsel noted that the incident here being reviewed
included yelling, screaming and swearing on the part of
the grievor. He further referenced the grievor?s evidence
that while he did not intend to threaten Mr. Goulden, he
could understand his conduct could be construed as
threatening. Counsel submitted that Mr. Goulden?s
feelings, while relevant, are not determinative. In this
regard, he suggested that this case is nowhere near as
serious as the cases relied on by the Employer. Counsel
emphasized that there was no physical violence or use of
a weapon in this instance;
iv.Counsel stated that the grievor fully intends to apologize
to Mr. Goulden for his actions on November 8, 2007. He
noted that the grievor was not previously able to do so
given the caution contained in the letter of termination;
v.The Employer?s Workplace Intimidation and Violence
Prevention Policy does not preclude some other penalty,
short of discharge, and that there is no reason to presume
that reinstatement would deliver an inappropriate message
to other employees; and
vi.The financial consequences resulting from the termination
have been very serious for the grievor. Counsel referenced
the grievor?s age and the fact he has been unsuccessful
in finding alternate work to date.
I note for the record that counsel for the Union did not advance any arguments in
closing related to any claim of alcohol or drug abuse on the part of the grievor.
[44] The Union relies on the following authorities in support of the above position:OLBEU
(Xanthopoulos) and LCBO, 1321/89 (Fisher); Re Levi Strauss Canada and Amalgamated
23
Clothing And Textile Workers Union (1980), 26 L.A.C. (2d) 91 (Arthurs); Re Dominion
Glass Co. and United Glass and Ceramic Workers, Local 203 (1975), 11 L.A.C. (2d) 84
(Linden);
[45] By way of reply, counsel for the Employer argued that my earlier Decision of July 28,
2008 in this matter set out the appropriate scope of evidence and that the Union, as a
consequence, could not challenge Mr. Marshall?s decision making process to the extent
he may have relied on such evidence. Counsel argued that the doctrines of res judicata
and/or issue estoppel were applicable to this aspect of the case. In the alternative, he
argued that Mr. Marshall?s consideration of the 2004 incident was consistent with my
earlier ruling as to the scope of permissible evidence. Counsel stressed that Mr. Marshall
did not consider the earlier encounter for purposes of applying progressive discipline.
Rather, Mr. Marshall?s evidence was that he treated the grievor as if he had a clear
disciplinary record. In this regard, counsel referenced that part of the letter of termination
in which Mr. Marshall advised the grievor that the prior discipline was no longer active
and was not being relied on. In the further alternative, counsel submitted that even if Mr.
Marshall improperly relied on the earlier incident, it did not follow that some lesser
penalty should be imposed. It was his submission that no other discipline, short of
termination, would be appropriate. Ultimately, it was asserted by counsel that in the
highly unusual circumstances of this case, Mr. Marshall could properly consider that Mr.
Goulden was the victim in both the 2004 and 2007 incidents.
[46] The Employer cited the following authorities in support of its reply argument:Ontario
Public Service Employees Union v. Ontario (Ministry of Community Safety and
Correctional Services), [2005] O.G.S.B.A. No. 123 (Johnston); Mains Ouvertes-Open
24
Hands Inc. v. Ontario Public Service Employees Union, Local 458, [1996] O.L.A.A. No.
th
47 (Roach); Re Leisureworld Inc. and S.E.I.U., Local 204 (1992), 27 L.A.C. (4) 46
Danyluk v. Ainsworth Technologies Inc., [2001] 2 S.C.R. 460.
(Brunner);
[47] I have not been persuaded that much turns on who was staring at who on the morning of
November 8, 2007. Even if Mr. Goulden was staring at the grievor, as claimed by the
latter, it would not have justified the grievor?s conduct.Clearly, such staring, if it
occurred, would not have constituted provocation so as to excuse, or otherwise reduce the
significance of, the grievor?s threatening and intimidating behavior. I consider it likely
that both individuals were looking at each other. I think that Mr. Goulden would have
been inclined to keep a watchful eye on the grievor in view of their earlier encounter.
Similarly, I think that the grievor would likely have been focusing on Mr. Goulden given
that he probably harboured some residual, albeit misplaced, resentment because of what
transpired in 2004.
[48] The grievor admitted that during his exchange with Mr. Goulden on November 8, 2007,
he said words to the effect that, ?You?re going to get yours? and ?what comes around
goes around?. I accept Mr. Goulden?s evidence that the grievor also told him that he
would see him outside of work and would make him pay for all of the grief the grievor
had experienced. The grievor initially testified that he had no recollection of making
such a statement. He acknowledged, however, that it was possible he uttered those
words. I further accept Mr. Goulden?s evidence that the grievor mentioned a time he had
seen Mr. Goulden on a golf course and that the grievor told him that he could thank his
brother-in-law for saving his life. The grievor, similarly, had no recall of making this
comment during his exchange with Mr. Goulden. Indeed, he asserted that he had never
25
observed Mr. Goulden on a golf course. I note that the latter statement attributed to the
grievor was not in and of itself a threat. The statement, however, likely served to
heighten Mr. Goulden?s concerns about the grievor?s intentions and to reinforce the
seriousness of the other threats. Overall, I was given no reason to doubt Mr. Goulden?s
account of what was said by the grievor at the time in question. Additionally, I accept
that the message was communicated in an angry tone and that the grievor was both
yelling and swearing at Mr. Goulden.
[49] It is abundantly clear that the grievor threatened and intimidated Mr. Goulden on
November 8, 2007. The Union, in substance, agreed that his conduct at the time was
objectionable and unacceptable at the workplace. I accept that such misconduct caused
Mr. Goulden to become nervous and frightened. This is evidenced by his subsequent
decisions to report the incident to both management and to the local Police. The
seriousness of the incident is further evidenced by Ms. Branton?s decision to report the
occurrence to Mr. Munroe. I have no doubt that the grievor?s statements, and the manner
in which they were delivered, had a real impact on Mr. Goulden in the sense the situation
was not something he could quickly shake off. Without doubt, the grievor?s behavior at
the material time clearly contravened the Employer?s Policy on Workplace Intimidation
and Violence Prevention. As mentioned, the grievor was aware of the policy and that
discipline, up to and including termination, could result from any breach of same.
[50] In my judgment, the grievor?s conduct towards Mr. Goulden was deserving of significant
discipline. In present society, and for good reason, there is a lesser tolerance for
workplace intimidation and violence than may have previously been the case. This more
26
demanding level of behavior is reflected in the following excerpts from Re Johnson
Controls and Re Ottawa-Carleton. In the former, the Arbitrator observed:
???..There have been numerous recent cases in which arbitrators have
recognized that violence and threats of violence in the workplace are very
serious matters which properly attract a serious disciplinary response up to
and including discharge??????there is no requirement that there be
actual physical violence or an explicit threat for serious disciplinary
penalties to be warranted. And although the ultimate penalty of discharge
will not be confirmed in all cases of threatening behavior, arbitrators have
been willing to uphold discharge in some cases involving veiled or
implicit threats rather than explicit threats, ????
?????????????????????.?
(paragraph 53)
In the latter award, the Board of Arbitration stated as follows:
?A central consideration in cases such as this is maintaining the integrity of
the workplace. It must be clear to all employees that acts of violence or
threats of violence in the workplace are extremely serious matters that will
not be tolerated. In many instances, discharge will be the appropriate
penalty ?????????..?
(paragraph 28)
[51] There are several aspects of the grievor?s evidence which have given me some concern.
These may be summarized as follows:
i.The grievor denied that he went after Mr. Goulden on November 8, 2007
because of their earlier altercation in 2004. He asserted, rather, that the
th
exchange on November 8 occurred as he observed Mr. Goulden staring at
him. The grievor also suggested that Mr. Goulden baited him into a
confrontation by staring at him in the prior one (1) to two (2) week period. I
have some difficulty accepting this explanation. I consider it more likely
than not that the incident occurred because the grievor had some lingering
resentment and animosity towards Mr. Goulden from the events in 2004;
ii.In a similar vein, the grievor claimed that the words, ?You?re
going to get yours? and ?what comes around goes around? related
to the fact Mr. Goulden was staring at him and that they were not
intended as a threat. In my judgment, given the prior history
between the two (2) employees, I think it more likely that the
statements were, in fact, intended as a threat. I note, in this
regard, that the grievor ultimately acknowledged that he could
understand why Mr. Goulden might interpret the remarks as a threat;
iii.As mentioned above, the grievor denied that he made any comment to
27
Mr. Goulden about having seen him on a golf course and his reaction
to same. Indeed, he further denied ever having seen Mr. Goulden on
a golf course. I do not find this part of his evidence to be
convincing. The evidence of Mr. Lukings suggests that the
grievor did adversely react to seeing Mr. Goulden on a golf
course. There would have been no reason for Mr. Lukings to
have subsequently spoken with Mr. Goulden if the exchange
between he and the grievor did not occur. Mr. Lukings was an
independent witness and did not have any hostile animus towards
the grievor. I was provided with no sound reason why he might
fabricate evidence to the grievor?s detriment. I note that the
grievor acknowledged that he could not challenge Mr. Lukings?
evidence and, as a consequence, had to accept it. As previously
stated, I conclude that the grievor did reference the golf course
incident during his exchange with Mr. Goulden on November 8, 2007;
iv.The grievor on several occasions during the course of his
evidence claimed that he was unable to recall what was actually
said to Mr. Goulden. While I can understand how this could occur
if a person was acting out in a state of rage, I think that such
expressed inability could also be viewed as a desire to avoid
responsibility for certain threatening or problematic statements;
and
v.No medical evidence was presented in terms of the likelihood
of the grievor engaging in similar behavior in the future.
Such evidence would have been helpful in this instance.
[52] Notwithstanding the above concerns, I decided to exercise discretion and reinstate the
grievor to his former position, subject to the conditions listed in my Decision of October
17, 2008. I elected to substitute an unpaid suspension of approximately eleven (11)
months for the termination, as I determined that the above concerns were outweighed by
factors supporting the mitigation of the penalty initially imposed by the Employer.
[53] It is admittedly difficult to accurately gauge the sincerity of remorse and regret expressed
by a grievor in a case such as this. The remorse may be genuine and may reflect the fact
that the person has truly come to understand the nature of their misconduct, and its
adverse impact on other affected individuals, and has accepted ultimate responsibility for
28
the inappropriate behavior. In contrast, the expression of remorse may simply be an
artificial, opportunistic and insincere gesture by a person who is really only sorry about
the loss of employment. After assessing all of the grievor?s evidence in this proceeding,
and the manner in which it was presented, I have been persuaded that he does have real
remorse over his actions and that he has assumed a significant degree of responsibility for
what occurred with Mr. Goulden on November 8, 2007. In reaching this conclusion, I
have given weight to the following aspects of the evidence:
i.The grievor acknowledged, at the pre-disciplinary meeting of
November 13, 2007, that he acted inappropriately during his
encounter with Mr. Goulden;
ii.During the course of his evidence, the grievor further
th
acknowledged that he ?lost his cool? on November 8 and
said certain things he was ?not very proud of?. The grievor
added that, through his conduct on the day in question, he
humiliated himself and his family and wished, in retrospect,
that he could ?turn back time?;
iii.The grievor appeared to comprehend the effect his comments
and behavior had on Mr. Goulden. He testified that he deeply
th
regrets what he said to Mr. Goulden on November 8,
especially after hearing the latter?s evidence as to how he was
impacted by the threatening and intimidating behavior. In
this regard, the grievor stated that ?no one should have to live
in fear?;
iv.The grievor intends to speak with Mr. Goulden, whatever the
decision in this case, to ?make it right?. He stated that he
plans to apologize to Mr. Goulden and to take steps to improve
their relationship. I accept the grievor?s explanation that he
was not able to do so earlier given the caution contained in the
letter of termination; and
v.The grievor recognized his need for professional help and stated
that he intends to secure such assistance from both his psychiatrist
and the Employee Assistance Program.
[54] The evidence discloses that there were no altercations between the grievor and Mr.
Goulden between the time of the former?s reinstatement in 2004 and the incident on
29
November 8, 2007. Indeed, the grievor did not incur any discipline on his record in this
period. This suggests that the discipline received in 2004 may have had some corrective
influence on him. I note that, subject to problems relating to attendance and lateness, the
grievor had good performance appraisals in 2006 and 2007.
[55] I do not think that the incident on November 8, 2007 was premeditated on the part of the
grievor. I consider it more likely that it was a momentary flare-up and that the grievor
acted impulsively and not pursuant to any prior plan. If the grievor was intent on
exacting retribution from Mr. Goulden because of the 2004 incident, I think it likely that
he would have acted on that intent much sooner. I have some difficulty accepting that he
consciously waited some three (3) years before seeking retribution. Notwithstanding the
grievor?s assertion on this point, I am nevertheless inclined to believe that the instant
altercation was connected to the 2004 incident in the sense he still harboured some
residual resentment towards Mr. Goulden and that these feelings triggered his aggressive
outburst on the day in question.
[56] I am unable to find that the grievor?s reinstatement to his former position will create a
threat to the health and safety of other employees. No evidence was presented to support
the presence or likelihood of such a threat. As mentioned earlier, the Employer did not
rely on any interaction the grievor may have had with Ms. Branton to support its decision
to terminate. On a related point, I do not think that an unpaid suspension of just short of
one (1) year, and subject to significant conditions, will send an inappropriate message to
other employees. To the contrary, such resolution reinforces the thrust of the Employer?s
Workplace Intimidation and Violence Prevention Policy to the effect that serious
consequences will flow from any conduct contravening same. Lastly, I note Mr.
30
Goulden?s evidence that he would have no problem with the grievor?s reinstatement
provided the workplace remained safe and the grievor refrained from engaging in similar
misconduct in the future.
[57] One final issue merits some attention here, namely, Mr. Marshall?s consideration of the
2004 incident as part of the decision-making process which resulted in the termination.
It is apparent from the evidence that Mr. Marshall considered the earlier incident in the
following respects:
i.He believed the words, ?You?re going to get yours? and ?what
comes around goes around? were a reference by the grievor
to the 2004 incident. Mr. Marshall construed these words as a
threat and concluded they were uttered because of what
occurred in 2004;
ii.Mr. Marshall considered the fact that Mr. Goulden was the same
employee who the grievor earlier assaulted in 2004. He agreed,
in cross-examination, that this was a relevant and ?critical?
consideration; and
iii.He was of the view that the grievor had not resolved his issues
with Mr. Goulden and had threatened him ?again?.
I also note Mr. Marshall?s evidence that, when considering the issue of penalty, he was
aware of article 26.2 of the collective agreement and that the earlier incident predated
November 8, 2007 by more than three (3) years. Mr. Marshall further testified that, at the
material time, he treated the grievor as having a discipline free record.
[58] On my overall assessment of the evidence, I think it likely that Mr. Marshall may have
imposed a greater disciplinary sanction because of the grievor?s earlier altercation with
Mr. Goulden. This likelihood is best reflected by his answer in cross-examination that if
the victim in 2007 had been different, then ?there would have been a different set of
circumstances?. That response suggests that something less than termination might have
31
been selected as the appropriate penalty had the grievor not been involved with Mr.
Goulden in 2004. In this respect, it appears that the grievor?s prior record, which was
outside of the period provided for by article 26.2, was considered by Mr. Marshall to the
grievor?s ultimate detriment. In the final analysis, I find that the earlier incident did taint
Mr. Marshall?s response to the events of November 8, 2007 and that he was excessively
influenced by the former in his decision making process.
[59] I do not accept the Employer?s submission that the doctrines of res judicata and/or issue
estoppel apply here. My preliminary Decision of July 28, 2008 spoke to the scope of
evidence that could be adduced so as to allow both parties a full and fair opportunity to
present their respective cases.It did not address, or finally resolve, the substantive issue
as to the effect of article 26.2. Put another way, the Decision did not determine that Mr.
Marshall could consider prior discipline falling outside of the sunset provision at the time
he made the decision here being challenged.
[60] I was told by counsel that the sole Grievance Settlement Board award dealing with the
effect of article 26.2 is Xanthopoulos. In that case, the Supervisor referenced earlier
discipline in his letter imposing a one (1) day suspension for an alleged assault. The
earlier discipline, as here, was outside of the three (3) year period specified in article
26.2. The Supervisor, in his evidence, testified that the prior infraction played no part in
his decision to impose the suspension. He also, however, was of the mistaken belief that
the earlier incident occurred within the above-mentioned period. The panel of the Board,
chaired by Vice-Chair B. Fisher, found that the Supervisor improperly considered the
prior disciplinary incident and elected to replace the one (1) day suspension with a
written warning. The pertinent passages from the award read:
32
?The Board finds that based on the simple fact that Mr. McDowell made a
specific reference to the past incident in the termination letter is sufficient
evidence that he in fact considered the incident in arriving at his decision. Mr.
McDowell knew he was writing an important letter and it is not likely that he
would have added unnecessary comments of this nature. Furthermore, as he
incorrectly thought he could rely upon this incident (as he was mistaken as to the
timing) it is consistent with his desire to indicate to the grievor that he was getting
a one day suspension based on a second offence. In other words, he was
intending to rely upon the doctrine of progressive discipline to justify the one day
suspension.?
(page 8)
-and-
?Although Mr. McDowell testified that the previous incident was not considered
by the Employer in arriving at the decision, the Board is skeptical of that
statement. However, the Board is not satisfied that the Employer relied to such a
degree upon this previous incident so that the decision should be completely
nullified. This is not a case of where the employer imposed a serious penalty for
a final incident of a minor nature, rather it is a relatively short suspension for a
significant offence. In assessing the appropriate penalty, however, we must
consider that if the decision maker had only considered the single incident, he
likely would have given a lesser penalty than a one day suspension, as that is the
penalty he assessed based on the premise that this was a second assault.
?????????????????????????..
??.., this Board is satisfied that had Mr. McDowell not
considered the Hamilton incident, he would have imposed a lesser penalty. In the
circumstances a written warning would have been proper.?
(pages 9-10)
[61] In the instant proceeding, counsel for the Union did not ask that the termination be
nullified. Rather, it was the thrust of his submission that Mr. Marshall?s improper
reliance on the 2004 incident should be considered in the overall assessment of whether
the penalty should be substituted for. I have accepted this submission and have factored
it into my decision to reinstate.
[62] As stated in my Decision of October 17, 2008, the reinstatement subject to the listed
conditions is intended as the last and final opportunity for the grievor to correct his
33
behavior and to demonstrate that he can function appropriately within the workplace. He
needs to know that it is extremely unlikely that any discretion will again be exercised in
his favour in the event of any future misconduct similar to what occurred on November 8,
2007.
th
Dated at Toronto this 26 day of November, 2008.
Michael V. Watters, Vice-Chair